Cs Hotel Amsterdam

Netherlands , Amsterdam and vicinity
Amsterdam, Martelaarsgracht, 15-1
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100 reviews shown

2/10

Poor

18 Mar 2026

Alexander

Yes but the hotel should be demolished

Self

6/10

Pleasant

15 Mar 2026

Trisha

Nothing spectacular about the property. It was clean and comfortable.

Better description of the staircase required as the photo doesn’t convey just how narrow the staircase actually is.

Self

8/10

Excellent

12 Mar 2026

Camilo

Location is perfect for exploring Amsterdam. It’s also right by the Centraal station, which makes it easy to walk your luggage from the station to the hotel.
Reception is across the street from the hotel entrance.
There is a very steep staircase before you get to your room.
Room was mostly clean; it just smelled like mildew.
No mini fridge, so don’t bring perishables.
Heater works fine, or just open the window for AC
Bathroom was nice. Hot water & very clean

4/10

Poor

02 Mar 2026

Zach

I was extremely disappointed with my stay. The staircase was extremely steep and there appeared to be no accessible alternative such as a lift, which would make the property very difficult, if not impossible, for anyone with mobility issues.

This should be clearly disclosed to guests before booking.

To make matters worse, the stairwell ; which also serves as an emergency exit, was being used as a storage area, with wood planks, bedding and other debris partially blocking the passage. This is not only unprofessional but a serious safety concern, as it would be dangerous in the event of an emergency.

Overall, the condition of the property did not meet basic safety or accessibility expectations and did not reflect acceptable hotel standards. I would not feel comfortable staying here again and cannot recommend it to others.

Self

6/10

Pleasant

21 Feb 2026

James B

The accessibility was ok but would have liked to have known that the stairs were challenging and also the shower den was backing up such cm

Partner

8/10

Excellent

19 Feb 2026

Jacob

Last room I had was better but still decent

Friends

4/10

Poor

17 Feb 2026

Mamadou Boye

Upper floor…renovation in progress.

4/10

Poor

11 Feb 2026

Damon

Staff was very good. The picture of the stairs on the left of this page is miss leading. I stayed at the hotel across from the main hotel and I, along with others, had to climb 77 steps to get to the fourth floor where my room was. Every time I got into my room, I collapsed onto my bed trying to catch my breath. My room was located next to the top of the stairs, and I could hear others breathing heavy after making the long climb to the fourth floor. Never again will I stay there.

Leisure Self

6/10

Pleasant

20 Jan 2026

Tasha

The room looked nothing like the photos and was absolutely freezing. Took about 3 days for it to finally heat up. Stairs were brutal. Nice location but that's about it.

Leisure Partner

8/10

Excellent

04 Jan 2026

Alejandro

the hotel was ok for the rpice.

Leisure Self

8/10

Excellent

01 Jan 2026

lara

yes

8/10

Excellent

28 Dec 2025

Jacob

Staff was wonderful

Leisure Self

6/10

Pleasant

16 Dec 2025

Ranjeet

Room clean no issues
Could do with maintenance do in shower room.

Leisure

6/10

Pleasant

05 Dec 2025

Hazel

The room didnt feel like it had been deep cleaned for a long time with the dust visible. The rooms looked tired and old

Partner

10/10

Exceptional

04 Dec 2025

Zachariah

Great place as it’s in the centre and views from hotel

Friends_and_family Friends

10/10

Exceptional

02 Dec 2025

Glenn

Yes

Self

8/10

Excellent

29 Nov 2025

Martyna

Nice room very good location

Leisure Partner

10/10

Exceptional

26 Nov 2025

Lisa

Very convenient location, easy check in, friendly staff, free hot chocolate and coffee. Carried luggage up 3 flights of stairs.

Leisure Partner

6/10

Pleasant

25 Nov 2025

Alexei

Convenient place 3 min from train station. Neighbors were leaving at 5am, noise from adjacent room killed my sleep. Steep stairs, would be difficult if you have luggage

Business_and_leisure Self

2/10

Poor

25 Nov 2025

Paola

The room had not been cleaned, and there was no front desk available to address the issue. The sheets were heavily stained and clearly had not been changed, and the bathroom was also not clean.

As other reviews have mentioned, there are no elevators, and the staircase is extremely steep, narrow, and spiral. This wasn’t a dealbreaker for me, but it’s definitely something guests should be aware of.

Communication from the hotel staff was poor throughout my stay. Overall, this was the worst hotel experience I’ve had. The only positive is its convenient location - just a three-minute walk from Amsterdam Central Station.

Leisure

10/10

Exceptional

24 Nov 2025

michelle

I was very satisfied with the place where we were stayed.It was clear, had no problems.Whatsoever would happily stay again

Leisure Friends

2/10

Poor

18 Nov 2025

Claire

False advertising. This is not a hotel it is a hostel. The stairs are an injury waiting to happen, the wifi doesn’t work on the top floor and the lower floors smell like sewage. Walls are paper thin you hear everything. The quality was of a $30 hostel I can’t believe I paid $85. Will never stay here again.

Self

2/10

Poor

15 Nov 2025

Johanna

Room and shared washroom were dirty

10/10

Exceptional

10 Nov 2025

Peter

Clean room friendly staff.

Leisure

6/10

Pleasant

10 Nov 2025

Sandra

We stayed there for 2 days. It was a mild surprise to find it so close the Central Station. Communication with the place was pathetic. At least there was a sign on the door to go to reception at Sorel Hotel across the street. I was told the room access kdy opens the front door. Not true. We needed the code for the front door. You had to go uptairs on a steep windy staircase which lead to the second floor that had no reception staff.
The room was bare minimum. Only 2 bath towels. No extra towels like a face cloth. We booked a queen bed with a private shower. The bathroom was so tiny with no shower curtain so it soaked the toilet if you showered. The tv was very tiny but at least it worked. Not sure if I would ever stay there again...

Partner

10/10

Exceptional

04 Nov 2025

Domna

The staff were very friendly, the room was clean and the location is excellent

2/10

Poor

04 Nov 2025

Liz

There was mould all up the walls and around the bottom of the wall .
The stairs where like a ladder ( not on website)
The walls were paper thin and could here the neighbouring room
The bed was comfortable and locating was good , close to transport and restaurants

8/10

Excellent

23 Oct 2025

Sebastian

Great little gem, excellent location and clean. I'd book again on my next trip

Leisure Self

6/10

Pleasant

21 Oct 2025

JERALD

The place is an old building.
There are few rooms in every floor and they are sharing 1 shower room and 1 bathroom.
Every room have their own sink but that is it.
Not recommended for people bringing lots of things. If you get the room on the top floor, you have to drag them up on the very steep narrow stairs.
Location wise, its 100%.
The “Hotel” word that they are using is a bit missleading.

10/10

Exceptional

20 Oct 2025

Joshua

Great place

Leisure Friends

8/10

Excellent

18 Oct 2025

Excellent location with access to restaurants and transportation nearby. The rooms were clean and comfortable.

Friends_and_family Family

8/10

Excellent

18 Oct 2025

Tammy

Can’t beat the location. Lots of stairs. Clean. Would definitely stay here again

Partner

10/10

Exceptional

08 Oct 2025

Tammy

Couldn’t beat the location. Friendly, helpful staff. Small room but we didn’t go to Amsterdam to hang out in our room. Perfect for what we needed. Would definitely stay there again.

Partner

10/10

Exceptional

08 Oct 2025

Kevin

Fantastic!

Leisure Partner

8/10

Excellent

06 Oct 2025

Amy

Our stay at CS Hotel was great. Modest rooms shared bathroom, nice view with a bit of noise from the street, but it didn't bother us. Extreme climb on the stairs. 74 stairs to the top floor, so if you're not good with stairs, this property will not be good for you. Other than that it was a very pleasant visit. Johanna was excellent at reception across the street and nd really appreciate her assistance and direction. Would not hesitate to recommend.

Leisure Partner

10/10

Exceptional

05 Oct 2025

marites

Ioana our front desk for that day was great, very helpful and so accomodating, stairs were steep, room was very small but great location for everything else.

Leisure Family

4/10

Poor

05 Oct 2025

Lori

They do not have a lift to the floor.
The stairs are dangerously steep and with luggage absolutely terrible to climb .

The top sheet was dirty and they only had two shower towels and no hand towels.

Very noisy between rooms and from the street

Leisure Partner

10/10

Exceptional

04 Oct 2025

zahra

Clean and quiet in the centre of the city.
Lots of restaurants around!

2/10

Poor

01 Oct 2025

Ingrid

En pocas palabras terrible por las gradas
Y much a bulla

Leisure Partner

10/10

Exceptional

28 Sep 2025

Excellent location, bright and clean rooms. Great value!

Self

6/10

Pleasant

27 Sep 2025

Justin

Location is amazing but the room was in fairly rough shape and very small.

Bed comfy. Stairs were expected but ya... be prepared for really steep stairs, likely hard with a big bag.

Photos to help show how steep

Partner

4/10

Poor

26 Sep 2025

Phillip

Near the attractions but

6/10

Pleasant

24 Sep 2025

Michael

Not suitable for those with mobility issues due to very steep stairs to all rooms. Great location ew centraal station to crash for a budget traveller.

Leisure Self

6/10

Pleasant

22 Sep 2025

Anie

Central location but at what cost

Leisure Friends

6/10

Pleasant

19 Sep 2025

Pascale

Great location, but a bit expensive for the quality of the accomodation

Leisure Self

4/10

Poor

16 Sep 2025

Shandel

The shared toilet on the floor wasn’t clean and ran out of some supplies, and due to the fact that the space/rooms are very small you hear everything happening around and even in the city.

Leisure Partner

6/10

Pleasant

14 Sep 2025

Steven

Excellent exercise facilities: climbing the characteristically steep Dutch stairs added 4cm circumference to my quadriceps.

Leisure Self

8/10

Excellent

12 Sep 2025

Peta

The stairs are a little steep and scary

Leisure Family

6/10

Pleasant

08 Sep 2025

Baoli

Convenient, not as shown in the pictures

Leisure Self

8/10

Excellent

08 Sep 2025

Brook

Great hotel. Small room but extremely clean & updated bathroom. Very cute

Leisure Family

2/10

Poor

03 Sep 2025

max

Clickbait

Click bait, rooms nothing like the picture

Partner

6/10

Pleasant

03 Sep 2025

Greg

6/10

Pleasant

02 Sep 2025

Dwayne

Lovely area

Leisure Self

4/10

Poor

27 Aug 2025

Hristijan

Its in good location. Everything else about this place is not good.

10/10

Exceptional

15 Aug 2025

eliza

Very nice stay for a couple of nights! Loved how it was code check in so no physical key to keep track of. Super convenient location it is just quite noisy by the train station. Small room but perfect for a couple of nights.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Solomia

Highly recommend you have only carry on or a backpack since the stairs are quite steep. Easy walk to the train station.

Leisure Partner

4/10

Poor

12 Aug 2025

María

Mi primer reservación estuvo muy bien, no hay queja, sin embargo esta segunda estancia me dieron una habitación muy pequeña, sin baño y regaderas propios, reservé un hotel porque no me gustan los hostales precisamente para no compartir baño y regadera, es decepcionante

8/10

Excellent

11 Aug 2025

Isabel

This is a hostel with some rooms with private bathroom. Steps are very steep so not great for less able travellers. The shower is also the toilet - like in a cruise ship you’ll shower inside your little bathroom sink and toilet is what I mean. Fan worked fine. Windows kept noise out. All good. Location is phenomenal - 5 min walk to central station. Plus price is great . They didn’t email me the WiFi code which annoyed me but responded to the email quickly, and the online check in and sharing of the reception door and bedroom door PIN code was fine.

6/10

Pleasant

07 Aug 2025

Mark

Up and down lol

Huge room very sunny great location i would ask for tv to be checked batteries for safe and no hot water 2pm 2nd day new batteries 4 safe then new batteries for tv no volume one pool station tv dont work lots of up and down stairs i needed the exercise lol it is the biggest room and bed in all of Amsterdam lol

Self

6/10

Pleasant

29 Jul 2025

Adriana

Be prepared for a long climb up very steep stairs. It’s just a feature of Amsterdam buildings. The room was nice enough for the price, and the shared washroom and shower were clean. The staff was nice, and responsive as far as answering questions and responding to emails promptly, but the trash can in my room was broken and the toilet paper and soap in the washroom ran out and were not replaced for at least a day and a half. People were using paper towels, which also ran out.

2/10

Poor

28 Jul 2025

Nick

Stay with caution

Not a big fan. I guess you should know before you go and do your research. This is one step above a hostel. Shared shower, shared toilet, no AC and No elevator. If you book through hotels.com you will have to go across the street and plead with the partner hotel to help you out which they very nicely will try, but complain that you should have gotten the email. You will then get the email and be forced to fill in all of your information, pay through another link for city tax, then finally you might get a door code for the hotel across the street. You go in and lug your bags up 6 flights/3 floors of vertical steps. With your luggage this is on par with rock climbing. Once you get up there you will find a room white washed with paint and no AC in the summer. A shared shower and toilet that is often full of a drunk guy. If you are traveling on a budget (Ha! Amsterdam Budget) it might be up your alley, but the next 2 weeks of back and neck pain from the experience are not.

Partner

10/10

Exceptional

26 Jul 2025

Mary

Definitely stay again

The hotel is very central and has shop, restaurants, snack, cafes and coffee shops super close by. It’s a short walk to the station and the ferry to north Amsterdam. It’s on a busy road but we didn’t find the noise too bad and it was nice to people watch in the evening. The room was spacious enough for us (superior room) and the shower in the en-suite was really good and didn’t flood the bathroom and bedroom like I suspected it would! The bed was bigger than our king size at home and was very comfortable. The stairs were a bit tricky to navigate at first (especially when carrying a case) but we soon got used to it and found it a quirk of the building. We’d definitely stay here again

Partner

8/10

Excellent

20 Jul 2025

Ellis

Good time. Great location in the centre but with this comes noise at night ( as expected and hotel can’t do anything to better this) Get exactly what you pay for. Perfect for travellers. Check in and check out both very easy. Very nice that you can check out digitally in advance, one less thing to worry about

Leisure Friends

6/10

Pleasant

19 Jul 2025

Alexie

L’hôtel est situé dans un coin très bruyant. L’état des chambres est pitoyable. La literie et les serviettes fournies étaient sales. Je ne recommande pas.

Leisure Partner

8/10

Excellent

19 Jul 2025

João Borborema Sant'Ana

Bom custo beneficio, 3 minutos caminhando da estação Amsterdam Central, só tem que tomar cuidado com a escada.

Leisure Family

10/10

Exceptional

13 Jul 2025

Bobbie

Small place with crazy stairs, but it was clean and absolutely esthetic Amsterdam. Don’t get me wrong, it’s not the ritz Carlton, but man is the location amazing!

Perfect location and was only a 5-7 minute walk from Amsterdam central. The neighborhood is amazing and how could you ever be mad in the most beautiful place on earth?

The hotel was close to all the restaurants, coffee shops, and shopping that Amsterdam offers. It’s an amazing place and madeesh, the hotel operator (owner?) was super laid back, helpful and incredibly friendly!

Leisure Family

10/10

Exceptional

10 Jul 2025

Lisa

Check in was fast and friendly. Room and bathroom were very clean. My daughter and I felt safe and could easily walk to everything we wanted to see.

10/10

Exceptional

08 Jul 2025

lily

great location, stairs a little steep but fine and super nice staff!!

Leisure Friends

6/10

Pleasant

05 Jul 2025

John

This is a very basic property, adequate for 1-2 nights but in my view not longer. There are VERY steep stairs to climb to the rooms.

Leisure Partner

6/10

Pleasant

27 Jun 2025

Lauren

Didn’t have a private bathroom as stated!

Leisure Friends

8/10

Excellent

27 Jun 2025

jessa

We had a nice stay! Very convenient area with easy access to great restaurants, bars, and lots of fun activities!

Leisure Partner

10/10

Exceptional

20 Jun 2025

John

Good

4/10

Poor

19 Jun 2025

Ricky

Kind,friendly and helpful staff.
But the hotel and room were atrocious, tv didn't work most of the time,the windows when closed didn't lower the volume from outside, no on suite, the room was tiny for a double and numerous suspect stains on the curtains !

Leisure

8/10

Excellent

18 Jun 2025

Elizabeth

Great location in central Amsterdam, just be cautious of the steep staircase & no air con in room but you can borrow a fan for your room from reception

Leisure Self

8/10

Excellent

18 Jun 2025

Esme

Very basic but had everything we needed. Super check-in and staff were very chill and flexible. Great walkable area but definitely busy as expected.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Babylen

Great time. Affordable. Within the city,
Close to everything

Leisure Partner

8/10

Excellent

20 May 2025

Leaf

Convenient location, clean room, very steep stairs.

Leisure Partner

4/10

Poor

15 May 2025

Dionicio

Need to improve their attendance we didn’t get enough towels. Towels for our foot were absen. The shower doesn’t have wall, the water leak into the bedroom floor.
Lot of noise from the streets too expensive for the place.

Leisure Family

10/10

Exceptional

15 May 2025

Rimaseo

Really good stay

Amazing staff room was clean really help full feels secure

Friends_and_family Friends

8/10

Excellent

13 May 2025

Cherrymae

Our room has a very good view, clean, and well organized. The staff are really friendly and helpful, they helped us carry our luggage upstairs since there is no elevator in the building. The only improvement I would suggest is putting a mirror in the room, preferably one we can check our outfits out. Thank you!

Leisure Family

8/10

Excellent

12 May 2025

Shikha

The staircase was so steep and it felt deceiving because we didn’t know about it, however the front desk man was a gem of a human being. My friend couldn’t walk to the next flight of stairs so he made arrangements for us so we could be on the lower level, he was very kind to us and did a great job making us feel welcome, and he helped us with our bags. The hotel itself was okay but I loved the front desk man, I don’t want to type his name wrong but he was a nice Italian man.

Leisure Friends

6/10

Pleasant

11 May 2025

Verified traveler

Wouldn’t recommend

I didn’t mind the area but my room was near the shared toilet, not only was it quite off putting being able to hear people but when they flushed it gurgled the trap for my shower and scared the life out of me; woke me up several times during the night, and then you have to listen to everyone use the keypads to get back into their rooms all night… I really didn’t have a nice stay

Self

8/10

Excellent

29 Apr 2025

Jade

There was no elevator and the stairs were very narrow and steep.

Leisure Family

6/10

Pleasant

29 Apr 2025

Arianna

La posizione dell’hotel è perfetta, situata di fronte alla stazione e a pochi passi da Piazza Dam. Purtroppo, nonostante fosse classificato come hotel il bagno, i servizi igienici compresa la doccia erano condivisi tra le stanze del piano.

Leisure Partner

4/10

Poor

17 Apr 2025

Eloise

Very steep stairs. Clean bathrooms. Recommended for young, on a budget travelers.

Leisure Partner

10/10

Exceptional

16 Apr 2025

Daniel

Busy area but it was a great stay for an affordable price. Community areas kept very clean!

Leisure Self

8/10

Excellent

15 Apr 2025

Oliver

Convenient location and good vibes

Very welcoming and attentive. The man in reception was friendly and was willing to offer extra towels/pillows if requested. The bathroom and communal areas were clean. The bed was very comfortable too - I had a double and it took up the room. It didn’t bother me but it might others if they need space.

The accommodation is very convenient only a few mins from Centraal and loads of shops/bars nearby. This is no fault of the location but it can get quite noisy outside FYI.

Self

8/10

Excellent

13 Apr 2025

Ryan

Clean, Comfortable, and Centrally located

Hotel is only a short walk to the central train station. Location was perfect for us. You really get the city vibes staying at this hotel. Staff is friendly, respectful, and really wanted to make sure your stay was pleasant. Room was clean, and bed was comfortable. Only minor issue was that the shower could sometimes spike with hot or cold water. Otherwise, would recommend, and would return in the future

Partner

10/10

Exceptional

10 Apr 2025

Daniel Alberto

Tutto bene

Leisure Self

6/10

Pleasant

06 Apr 2025

Simon

wish that there were hand towels and cups for water in the room!

Leisure

6/10

Pleasant

31 Mar 2025

Andrew

Room with a view

Hotel is in a great location for transport and has bars, food outlets and supermarkets nearby. It was quite noisy outside even from the third floor. Room was not as shown in the picture you see when booking, and had a sink on the wall making it harder to get in to bed. Stairs are very steep and spiral, I wouldn’t like to go up or down after a night on the beer. Ok for a cheap one night stay but prefer own bathroom and better stairs if I was staying for a few nights or more

Partner

10/10

Exceptional

25 Mar 2025

Brody

Easy stay friendly staff

10/10

Exceptional

18 Mar 2025

James

Great discount hotel right in the thick of things. Very clean and friendly helpful staff.

Leisure Friends

10/10

Exceptional

09 Mar 2025

Abigail

Great place

Partner

10/10

Exceptional

08 Mar 2025

Angelique

Very good experience

Leisure Partner

10/10

Exceptional

05 Mar 2025

Deena

Great helpful staff

Leisure Partner

6/10

Pleasant

23 Feb 2025

Behnam

Budget hotel in great location; super tiny room and no elevator.

What’s good
- Convenient location; short walk from central station

- super nice and helpful staff

- relatively clean facility

Not a fan
- no elevator and awkward spiral staircase which is typical of budget hotels in the area. Carrying luggage up and down stairs is quite difficult.

- rooms are super tiny. My room had a bed, tiny sink and small shower. No place to put the luggage!

- shared bathroom in hallway, relatively clean.

Leisure Self

6/10

Pleasant

19 Feb 2025

Ian

The room could have been cleaner, there was a long black hair on the pillow. There was only one towel - a bath towel.
the room itself was very cramped with no shelving or tables.

Leisure Self

6/10

Pleasant

06 Feb 2025

Behnam

Great location; quick walk from Amsterdam central train station and close to most downtown attractions. Staff very friendly and helpful. The hotel itself is a budget hotel with no amenities. It is more like a dormitory with private rooms. Rooms are VERY small which is typical of budget hotels in this area. The room was relatively clean.

Be aware that this hotel does not have elevator and stairs are super narrow and awkward! Dragging heavy bags up and down stairs is a challenge. You may want to take out whatever cloths you need and leave rest if you luggage at the office.

Leisure Self

8/10

Excellent

19 Jan 2025

Alina

It was a good experience 👍