Name: Occidental Ljubljana
Address: Slovenska, 16, Ljubljana, 1000, SI

10/10

Exceptional

31 Jul 2026

Jade

Great central location, helpful staff

10/10

Exceptional

31 Jul 2026

Ellie

Our stay was flawless. Clean and spacious room that was beautifully furnished and modern. The staff were so friendly and super keen to help make a birthday celebration extra special- excellent communication before and during our stay. Perfect location in the city. Would definitely return here and try other occidental hotels. Very impressed.

10/10

Exceptional

26 Jul 2026

Gretel Mary

We loved staying at the Occidental Ljubljana. The rooms were spotless and the location is excellent - steps away from old town. However, one caution is that the bathroom is not a traditional layout. The sink is fully open and visible to anyone in the room (no walls at all) and the shower and toilet are in separate stalls. If you prefer to change in the bathroom or use the sink in private, it is a bit difficult in this bathroom layout. But other than that, it is an excellent hotel.

10/10

Exceptional

26 Jul 2026

Julie

Great hotel, ideal location in centre of Ljubljana and can easily walk to everything. Spacious comfortable room, very quiet, slept so well. Good sized shower with power. Good choice of items with breakfast buffet. Friendly staff. Recommend to others. Already have to my friends!

10/10

Exceptional

25 Jul 2026

Ivy

Such a modern hotel! The breakfast was excellent and location was so great-- I could walk to old town but also could go on a run in the beautiful Tivoli park. Shopping near hotel also. A lot of outlets and good water pressure in my shower. Blackout curtains as well.

10/10

Exceptional

24 Jul 2026

Peter

I really like this hotel. It was my second stay and I really enjoyed the very friendly and helpful staff. Gym is good and the breakfast enjoyable. Staff were delightful and very happy to assist when needed.

10/10

Exceptional

20 Jul 2026

Cai Shan Alex

I have to give huge credit to the team at Occidental Hotel Ljubljana for how they handled a tricky situation

Due to a personal emergency, I arrived two days later than my original booking, and understandably the hotel had already released my room. Despite this being entirely on my end, two staff members went out of their way to help (regrettably I did not get their names properly) - they made several calls to secure me a room at another hotel for that first night, while ensuring my remaining two nights at Occidental were fully sorted. On top of that, they refunded the nights I'd missed and even upgraded my stay with complimentary breakfast. It was such a thoughtful, above-and-beyond gesture that turned a stressful situation into a genuinely positive one. This kind of service is rare, and I highly recommend staying here - the team truly goes the extra mile for their guests

Self

10/10

Exceptional

20 Jul 2026

Carlton

The staff was very helpful in finding local restaurant options

Partner

10/10

Exceptional

20 Jul 2026

Stephanie

great location

Friends

10/10

Exceptional

20 Jul 2026

Mark

The rooms were cleaned every day and all was good

Friends

10/10

Exceptional

19 Jul 2026

Harvey Oscar

Clean rooms everyday, lovely hotel

Friends

8/10

Excellent

18 Jul 2026

Adam

Clean hotel in a great location for exploring Ljubljana. Rooms are lovely and the view of the castle was amazing. Toiletries weren't replenished when room was made up but other than that it was a great stay

Partner

10/10

Exceptional

16 Jul 2026

Elisheva

Great hotel

Family

10/10

Exceptional

16 Jul 2026

Arkadiusz

10/10. Absolutely wonderful stay here, Rooms are modern, high tech & spotless.
Staff are professional, kind & happy to help with anything you may need.
Best stay on our travels so far !!

Business Friends

6/10

Pleasant

15 Jul 2026

Vivian

The location of the hotel was good and the room was clean. It was difficult to find the parking for the hotel. We had to park at a parking garage that was a block away. When we checked in, the staff told us that we needed to book in advance and the parking garage was full. We received a message after we checked in from the hotel on how to prepare our stay and booking parking. The parking garage that we had to park at was very expensive. My suggestion is that the hotel should offer a discount if you have to park another garage. To compensate for the inconvenience.

Family

10/10

Exceptional

15 Jul 2026

peter

Great stay- room with terrace is highly recommended. Very high standard of facilities at a reasonable price. Excellent overall.

Partner

10/10

Exceptional

15 Jul 2026

Emily

NA

Friends

10/10

Exceptional

13 Jul 2026

Elodie

Great location, central to everything in central town and close to pick-up areas for tours. Staff is very nice.
The room is very well equipped with nice products, and the use of space is optional. Castle view is worthwhile.
I cut myself and had a little blood on sheet and they changed the sheets without request even though only 2 nights stay.
Breakfast was very good, with not a large selection but had all the classics and a few nice surprises. The outdoor seating is a plus.
The lobby and shared areas are well looked after. We ordered food at the bar, club sandwich was not ok. It was convenient to have the option. Coffee is good.
I would return and recommend hotel to others.

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Richard

Superb location; wonderful staff - big shout out to Elizaveta who rescued my day trip to Postojna; the room was bright and fresh always with incredible view of the castle; excellent breakfast. This was the perfect base for 5 nights in Ljubljana and wider Slovenia - can’t fault it - thank you team Occidental Ljubljana!!

Self

10/10

Exceptional

11 Jul 2026

Mary

I cannot say enough about the spectacular breakfast! It is definitely worth the cost - lots of fresh, perfectly cooked options every day. Staff was very friendly and all spoke English. The hotel is well-situated - right by a bus stop and the old part of town. We found it was very central and easy to walk or bus to wherever we wanted to go! Our room was small, but very well laid out, clean and comfortable. Overall, an amazing stay and a fantastic experience in Ljubljana!

Friends

8/10

Excellent

11 Jul 2026

Patrick

Staff were super nice and the property was well maintained. Parking was a little confusing but the hotel staff managed the reservation well and sent detailed instructions well ahead of time. I take away a star because the bathroom configuration of the junior suite gave very little privacy: one steps out of the shower directly into the room in an area with direct line of sight from all angles. We were OK with it but it felt odd. For this reason only we would probably stay elsewhere on a future visit to Ljubljana.

Partner

10/10

Exceptional

11 Jul 2026

Lindsay

Pleasantly surprised by this property! Close enough to walk to the Old Town. Honestly great stay. Clean and comfortable bed. Breakfast was solid.

Self

10/10

Exceptional

09 Jul 2026

Pieter Jan

Very central located, modern clean . Easy and save parking below the hotel.
In 2 minutes in the old town.

Family

10/10

Exceptional

08 Jul 2026

Soudaphone

Location was great! And a supermarket below.

Friends

10/10

Exceptional

08 Jul 2026

Mairi

The hotel is so central and easy to walk to everything. Very clean and nice room. The breakfast buffet was also great with lots of choice. Lovely stay in this beautiful city.

Self

10/10

Exceptional

07 Jul 2026

Neel

Komal at reception was very helpful! All of the
Front desk staff printed my train ticket and allowed a late check out

Family

10/10

Exceptional

06 Jul 2026

Lisa

The staff was AMAZING! I felt like I was with family. The room was comfortable and clean. You can walk everywhere. There is plenty of good restaurants nearby or you can stay at the hotel and eat there. Grocery store is just a few yards away so you can buy supplies and store them in the refrigerator.

Self

10/10

Exceptional

04 Jul 2026

Matthew

The staff was helpful with recommending things and places to see. The hotel was clean and very nice

8/10

Excellent

04 Jul 2026

Adam

.

Family

10/10

Exceptional

03 Jul 2026

Dauna

Next door to grocery store, walking distance to Ljubjana, walking distance to laundromat.

Family

10/10

Exceptional

01 Jul 2026

Mary

Great location, wonderful stall, knowledgeable and helpful. Clean and very well maintained, highly recommend 👌

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Bright

The Occidental is an exceptional choice for convenience. Just steps away from the river bank and Old Town, as well as the Austro-Hungarian new town center. The hotel is literally in Congress Square. Everything clicks seamlessly and the decor exudes modernity and panache.

Self

8/10

Excellent

25 Jun 2026

Alexander

Everything was fantastic. The only problem we had was how confusing the parking situation was when we first checked in. Added about an hour of time and just caused confusion all around.

Family

10/10

Exceptional

23 Jun 2026

Tom

Excellent and well specified hotel in a great location in Ljubjiana city.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

Angela

The hotel is located in central Ljubiana. The building and facilities are very modern. The hotel is very clean and comfortable. There are lots of excellent hot and cold options to choose for breakfast. The food is very well cooked and replenished regularly. All of the staff on reception, in the bar and at the breakfast service were excellent. Everyone we spoke to were very helpful and polite. The reception staff arranged an airport transfer for us and provided directions to a museum that we wanted visit. Hotel Occidental provides a lovely place to stay with excellent service.

Partner

10/10

Exceptional

17 Jun 2026

Terrence

This is a first class hotel with exceptional staff. Located in the heart of Ljubljana within walking distance to all points of interest.

Partner

10/10

Exceptional

13 Jun 2026

Molly

Loved it! Good tapas and friendly staff.

Partner

6/10

Pleasant

13 Jun 2026

Gretchen

We booked the most costly classification of room, which was the city view, our view was of the back side of another building and a parking lot from the first floor. The reception attendant assured me that those were indeed the “ city view rooms”, I assumed that the advertising was just faulty, however, my sister booked a castle view room, which is $100 cheaper, she had a great view and her room was almost twice the size of ours, so they actually just lied to us assuming I would not see the other rooms, otherwise our room was nice enough, i just didn’t appreciate their deception

Family

10/10

Exceptional

10 Jun 2026

Max

Hôtel super! L'emplacement idéal pour visitez la vielle ville.
Hôtel calme et très propre. Le petit déjeuner était copieux et de bonne qualité.
Les gens à l'accueil étaient très gentil et serviable.
Je recommande vivement cette établissement.

Partner

8/10

Excellent

09 Jun 2026

Aldo

Great location! Parking was a bit difficult, but everything else was good.

Partner

10/10

Exceptional

07 Jun 2026

Julie

Excellent modern hotel very close to the centre. Big comfortable bed. Room very clean.

Partner

6/10

Pleasant

06 Jun 2026

Masae

Very nice hotel with super helpful staff and great location but our room was very small and cold. The temperature can’t be set above 26 degrees, so I turned off but somehow it turns on automatically. So I set the temperature to maximum 26 degrees but the house keeper always left it on 23 degrees. the staff increased maximum temperature to 30 degrees on the last day of my stay after I reported. The bathroom configuration was inconsistent. The shower door dragged the floor mat because it was very tight to be floor. So I had to put the mat away from the door but the door didn’t seal the water and wet the floor outside the shower. Vanity area did not have a solid wall and open to the bed area but the toilet light turns on automatically when the door was opened and woke my partner in the bed.

Partner

8/10

Excellent

03 Jun 2026

NICOLE

Breakfast very good location not bad staff not nice very rude

Partner

10/10

Exceptional

01 Jun 2026

david

Wonderful staff. Perfectly located

Friends

10/10

Exceptional

31 May 2026

Paul

Highly recommended.

Business Self

10/10

Exceptional

25 May 2026

Barbara

The folks at the front desk were so helpful. Very comfortable room. Great breakfast buffet. Highly recommend

Friends

10/10

Exceptional

22 May 2026

Béatrice

Amazing location and delicious breakfast!

Friends

10/10

Exceptional

20 May 2026

Louise

Great view of the castle from our balcony
Good choice for breakfast

Partner

10/10

Exceptional

19 May 2026

David

Modern, clean very close to the old town.
Good breakfast, but expensive.
Very small rooms.

Partner

10/10

Exceptional

17 May 2026

Khalid

Positives - Excellent location, friendly staff, good breakfast

Negatives - Limited cupboard space if you're staying for longer than a couple of days

Partner

10/10

Exceptional

12 May 2026

Lydie

Wonderful location. Beautiful big, bright rooms. Friendly staff.

Partner

10/10

Exceptional

11 May 2026

Jonathan

Lovely hotel with friendly staff. Great location for exploring the city.

Partner

10/10

Exceptional

10 May 2026

margaret

Excellent location in the old city with easy walk to the sights plus the riverside cafes, shopping etc. The nicely planned room included coffee and kettle plus a useable minifridge and window you can open. A/c excellent. I lucked out with view of castle. The bathroom was accessible, so roomy.

Self

10/10

Exceptional

06 May 2026

Julian

Fabulous room with a private patio overlooking the castle to one side and mountains on another. Great location! We would stay again - highly recommended!

Partner

10/10

Exceptional

04 May 2026

Eirini

The deluxe room with the terrace was excellent.

Partner

6/10

Pleasant

04 May 2026

Maja

Unfriendly and slow staff. Empty mini bar with no water provided in the room. Expensive parking. Clean, modern and cozy room.

Partner

8/10

Excellent

04 May 2026

Susan

Well Maintained hotel. Great location, pay for the castle view room it is worth it for such a unique and close view. Breakfast was amazing. The parking situation is a nightmare. As directed we emailed them to get it set up in advance. They sent instructions with photos but it was still tricky to manage (and we were not the only ones). Strange procedure with check out. You give them your room keys and they will walk you to the elevator to let you down to the garage to get your car. Parking was just overly complicated.

Friends_and_family Friends

8/10

Excellent

30 Apr 2026

roseann

Hotel was ideally central. Beautifully bright and airy. Beds super comfortable. Breakfast worth every euro . Highly recommend staying here. Young man in the hotel bar, think his name was Vud, was delightful , always smiling, friendly and enthusiastic , he will go far in hospitality.

Friends

10/10

Exceptional

29 Apr 2026

Robin James

.

8/10

Excellent

26 Apr 2026

Daniel

Excellent location.

Self

10/10

Exceptional

25 Apr 2026

Paul

Perfectly located for your visit to Ljubljana.
Excellent service, comfortable rooms with all of the amenities, customer service at the highest levels.
There is a plaque walking in the entrance that states that it is a 4 star hotel.

Obviously a mistake, the Occidental is a 5 star hotel.

Self

10/10

Exceptional

14 Apr 2026

Dawn

Large clean room, perfect location, friendly staff.

Partner

10/10

Exceptional

08 Apr 2026

Brian

Just the overall experience was a breath of fresh air. Politely helping us with any questions or needs we had.

Family_with_children

10/10

Exceptional

05 Apr 2026

Lindsey Michelle

Fabulous hotel in an excellent location in near proximity to the old town of Ljubljana. Breakfast was well stocked and delicious. Would highly recommend this hotel.

Friends

10/10

Exceptional

04 Apr 2026

Dionne Lesley

Clean throughout
Friendly staff
Great location

Partner

10/10

Exceptional

02 Apr 2026

Nicola Elizabeth

We had an absolutely wonderful stay here at this hotel. It’s close to lots of lovely restaurants, shops and areas and made exploring the city really easy. Our room was spotless and

10/10

Exceptional

01 Apr 2026

Carlos

LOCATION IS THE BEST , THE STAFF IS SUPERB

Friends

10/10

Exceptional

01 Apr 2026

Miguel

Clean room | Staff | Breakfast |

Partner

10/10

Exceptional

23 Mar 2026

Tammy

Very clean. Perfect location to town center

10/10

Exceptional

17 Mar 2026

Mary

Friendly staff. Very clean. Great location.

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

clark

Excellent location walkable to the triple bridge and to the castle. Extremely comfortable bed and pillows. Very helpful staff.

Family

10/10

Exceptional

11 Mar 2026

Neil

Great location. New efficient and nice rooms. Staff were excellent - my wife had a medical emergency and the staff were excellent in helping us navigate through it

Partner

10/10

Exceptional

07 Mar 2026

Joel

Great location, nice rooms and clean hotel.

Partner

10/10

Exceptional

23 Feb 2026

Karsten

Loved my stay. Room was huge & bed which I didn't expect. Breakfast outstanding. Staff outstanding. Location outstanding. Amazing city

Self

10/10

Exceptional

19 Feb 2026

Sofie

Clean , nice
Good location
Nice staff

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

David George

Great stay. Would go again. Friendly and helpful staff. Clean and modern, nice facilities.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Michael

Great stay!!!

10/10

Exceptional

04 Feb 2026

Sarah

Friendly, helpful staff, clean room. Excellent location! Great food. My room had a beautiful view of the castle. Planning on coming to Ljubljana next year and will stay again.

Friends_and_family Friends

6/10

Pleasant

23 Dec 2025

Miglar

The hotel itself is visually very appealing. The room was beautiful, well-designed, and comfortable, and the overall property gives the impression of a modern, high-quality hotel in a great location.

Unfortunately, the experience with the front office staff was shockingly poor and completely undermined the stay. During check-in, a family ahead of us was being assisted by a receptionist who handled their passports in an openly disrespectful manner - once he finished entering the details, he would literally throw the passports back across the desk to the guests. This level of unprofessionalism is something I have never witnessed in a hotel environment before.

At the same time, another receptionist was standing behind the desk counting cash while six guests were waiting in line. When asked for assistance, she stated that she would not help anyone because “her shift only starts in 15 minutes and she is not being paid yet.” This was said openly, in front of waiting guests, without any attempt to find a solution or ask a colleague to step in.

For a hotel that presents itself as a premium brand, this type of front-office behavior is simply unacceptable. Hospitality starts at the reception desk, and in this case, the lack of basic courtesy, professionalism, and guest awareness was genuinely disturbing.

Partner

8/10

Excellent

19 Dec 2025

Richard

The room was very clean on entry and was kept like that throughout our stay. Staff all very polite and friendly.

Leisure Family

8/10

Excellent

17 Dec 2025

Steve

Staff are good, hotel feels newish, clean and tidy.

Business Self

8/10

Excellent

13 Dec 2025

Thomas

Location was great, foyer check in lovely areas. Room was very nice and clean, lovely big shower.

10/10

Exceptional

07 Dec 2025

Tim

Clean room, friendly staff, great location.

Partner

8/10

Excellent

26 Nov 2025

Stephanie

Staff was not the friendliest.

Room was clean, the AC didn’t work the greatest

10/10

Exceptional

19 Nov 2025

Simas

The hotel is situated in the Ljubljana city centre, very close to Kongresni trg and all the local attractions. My room had a king size bed and was very clean. Members of staff were very helpful. Great breakfast and really good evening meal. Great choice of local wines and beers.

Leisure Self

10/10

Exceptional

11 Nov 2025

Massimo

Staff good and room very clean

Business

10/10

Exceptional

10 Nov 2025

richard

Everything perfect.

Leisure Partner

10/10

Exceptional

07 Nov 2025

John

Friendly staff. Lovely hotel. Amazing location.

10/10

Exceptional

05 Nov 2025

Steve

Great all around experience, and very reasonable

Business Partner

10/10

Exceptional

30 Oct 2025

James Christopher

Ladies at the front desk

Leisure Self

8/10

Excellent

29 Oct 2025

Venus

Waking distance close to transportation. Clean breakfast was really good.

Leisure Partner

8/10

Excellent

28 Oct 2025

Richard

The hotel and room were basic, but the location near the restaurants and tourists attractions was ideal.

Leisure Self

10/10

Exceptional

26 Oct 2025

Paula

Clean room

Leisure Friends

8/10

Excellent

18 Oct 2025

Naomi

Good hotel in good location

Good hotel in central location. Perfect to explore the city.

Friends_and_family Friends

8/10

Excellent

15 Oct 2025

Chris

Very nice stay

Friends_and_family Friends

10/10

Exceptional

11 Oct 2025

alicia

Nice space
Bathroom Not so private good for single person
Needed tissues in the room and smaller wash towels

But very clean

Leisure Self

10/10

Exceptional

11 Oct 2025

Carlen J

Ljubljana and Hotel Occidental are wonderful.

Hotel Occidental is near the heart of the city. It was my wife’s favorite hotel on our 3-week vacation. The staff were wonderful.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Helen

Excellent stay , great location, comfy beds & lovely breakfast .
Highly recommend .

Partner

10/10

Exceptional

03 Oct 2025

Marino

The room was nice and clean. The hotel staff were friendly and professional

Leisure Family

8/10

Excellent

01 Oct 2025

Jason

The rooms have a strange layout, with doors to toilet and shower but with open sink area. This means that the (movement instigated) toilet light shines into the sleeping area if the toilet is used during darkness which can be disruptive to sleep.
The breakfast area is in the foyer area, this means it becomes very loud, especially as the hotel seems popular with groups. When busy the breakfast staff become overwhelmed with dirty crockery piling up on tables and running out of cups, spoons etc, although the food was also replenished.
Overall I would be happy to stay for night, but the irritations would put me off staying here again.

Leisure Partner