Name: Exe Lev
Address: Vosnjakova Ulica, 1, Ljubljana, SI-1000, SI

8/10

Excellent

02 Jul 2026

Caroline

Lovely calm and friendly hotel, good and secure parking for my husband motorbike.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Pete

Lovely location close to the town. Whilst more traditional hotel what it may lack in gadgets is more than made up by the wonderful staff and breakfast. In check in a few places to eat work recommended and they were great. The breakfast exceeded our expectations. Great value , would stay again in this lovely city.

Partner

10/10

Exceptional

30 Jun 2026

Isabel

Absolutely loved my stay. I was unlucky to end up in Ljubjlana during a heatwave which means the hotel came to my rescue a number of times because it was simply unbearable outside. The air conditioning was a game changer. The room was really spacious, very comfortable, giant bed, and the staff was extremely helpful at all times. The location is great as well, within walking distance from the main square and from the bus stop and train station. (Unrelated to the hotel but there were lots of works on the train station so plan accordingly). I loved this place and will definitely stay again. The only thing if I had to point anything, there’s not really a common area with a tv other than the bar which closes at 11pm and during the world cup it would have been nice to watch the games with more people which I wasn’t able to do

Self

4/10

Poor

24 Jun 2026

Neil

The room decor is modern and clean. Location is great. Breakfast was nicely presented. The hotel is used by tour groups and it can feel busy in dining areas and elevators. Biggest problem is the completely inadequate air conditioning. The room thermostat was set at 18c , but it never managed a room temperature below 26c during our stay. Sure, outside temperature was low 30s, but this is the new normal for summer. We stayed 3 nights, almost no sleep, could not stay any longer. Maintence team investigated but no solution. From reading reviews this seems to be a common problem at the hotel.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Rory

I had a great stay here. It's conveniently located, but not noisy.The staff were efficient and friendly. The buffet style breakfast was good with lots of choice. Highly recommended!

6/10

Pleasant

13 Jun 2026

Sharon

The hotel was in a great location. The rooms need to be redone. Chipping paint and scuff marks on the wall. One window was cracked and covered in electrical tape. The breakfast was dreadful. The potatoes were cold, the pastries had no taste and the selection was poor. The regular coffee was served in carafes and were always empty. When I asked the staff to refill it, they looked at me like I asked them to do 100 sit-ups. The front desk people were courteous and were able to help me with my reservations.

Partner

4/10

Poor

11 Jun 2026

Wendy

Not up to scratch for a 4* hotel. Arrived early, checked in and confirmed a twin room. Returned later and had to check again. Key cards provided didn't work so had to return to reception from 10th floor. The room provided was a double. First reception said it was a twin, then that it was previously a twin and was now a double, then that we hadn't asked for a twin. They promised to search for an alternative and call me back in 10 minutes. After 20 minutes I returned to reception and waited until they eventually found another room- taking over an hour to sort. The room was barely big enough for two; we had to store one bag on the window sill; there were no drawers or wardrobe- just four coat hangers and one shelf. The ''ensuite was a glass shower cubicle and sink directly in the room, and a separate toilet. There was very little privacy. Shower gels were positioned at head height so difficult to access, the shower was a hose fixed at waist height on the wall and there were gaps in the door seal so water escaped onto the floor and soaked the towels we had to put on the floor whilst showering. The curtains were falling to bits with the blackout lining peeling off so when morning came they weren't blocking the light. Breakfast was shambolic with many dishes and drinks empty for a long time and 15minute queues for the coffee machine.
When at reception several other people were complaining about being given a double room not a twin and failings in housekeeping etc. Can't recommend

Friends

10/10

Exceptional

31 May 2026

Claudia

Well situated, great breakfast, clean rooms.

Partner

8/10

Excellent

24 May 2026

Andrew

The view from our room was exceptional. We were lucky to be on the side of the Castle. It was a comfortable room with everything we needed. The breakfast had plenty of choice. The staff were friendly and welcoming. Good location within walking distance of the main sites and the railway station.

Partner

10/10

Exceptional

06 May 2026

Karen

Large skyscraper of a hotel with bus tours and many guest, yet somehow they managed to maintain a warm and efficient atmosphere. The buffet breakfast was delightful. We'll done!

Self

10/10

Exceptional

05 May 2026

Matthew

Lovely room in good condition, quiet and the air conditioning worked well. The breakfast was amazing - almost every option you could think of!

Partner

10/10

Exceptional

02 May 2026

Yiwei

Breakfast was excellent! Room was clean. Good location

Partner

6/10

Pleasant

01 May 2026

Michael

Breakfast good . No air conditioning in room . Only window cracked open 6 inches. Staff advised it was a short period of time between when heat was turned off and air conditioning to be turned on.

Unlucky for us we stayed 3 nights during that “period of time”. Very stuffy in room during daytime. Got better only at night. Never used a blanket because of this. Would never stay again just because of this inconvenience.

Plenty other places to stay. Staff were friendly though

Partner

8/10

Excellent

27 Apr 2026

Em

Rooms were spacious & clean. Loved that there was no carpeting. Only 10m walk from old town

6/10

Pleasant

01 Apr 2026

Valerio

Room it was clean, staff friendly, breakfast it was good, however the hotel has very old rooms!

8/10

Excellent

05 Jan 2026

Amanda

They were absolutely amazing!!! I had booked with them after arriving at another hotel(which had been horrible) and so I changed to Exe Lev and it was a night and day difference in experience! They were so kind, hospitable, and helpful! The rooms were clean and beautiful!

Leisure Friends

10/10

Exceptional

14 Nov 2025

Luis

The stay was comfortable

Partner

8/10

Excellent

19 Sep 2025

Alonso

Comfortable bed, great view, delicious breakfast, great location and nice staff. The condition of the hotel is not at its peak, but overall very good.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Pauline

Very convenient location. Our room on the 10th floor was very nice and quiet and had a view of downtown and the castle. The staff were all very nice and helpful. And the breakfast buffet abundant. The elevators were slow, however. Overall we would recommend this hotel, especially also since the room rate was reasonable.

Leisure Family

10/10

Exceptional

24 Aug 2025

bienvenido

Convenient location, very clean

Friends_and_family Friends

8/10

Excellent

21 Aug 2025

Deepak

Good location, decent property and very helpful staff. Will certainly recommend.

Leisure Family_with_children

2/10

Poor

18 Aug 2025

Vikraman

Most elevators were out of service most of the time. Manager was rude. Simple request to make the twin room into a double bed (which anyway was notified ahead of time) never occurred. Zero housekeeping done over the multi night stay. Room was in poor condition with water stains and chipped paint. 250EUR a night should buy you a very good 4 star hotel in Ljubljana and this was not even worth 1/3rd the price.

Leisure Partner

8/10

Excellent

02 Aug 2025

Guillermo

Good service. Room is missing cooler.

Leisure

10/10

Exceptional

27 Jul 2025

Dhiraj

Conveniently located. Great staff and amazing breakfast.

Leisure

10/10

Exceptional

27 Jul 2025

BLAKE

Everything was excellent. The breakfast buffet was probably the best I’ve ever had great variety. Lots to choose from and just very quality food. Great location for pick up and walking. I can’t say enough good about the motel.

Partner

6/10

Pleasant

22 Jul 2025

Laura

No cups or bowls at breakfast , lack of staff . Staff that were there worked hard in the restaurant. Only one lift working but great location

Business_and_leisure Family

8/10

Excellent

22 Jul 2025

susannah

Decent room size and breakfast although slightly chaotic when busy. Easy parking for us which was helpful as had a large camper. Only one lift working which meant you went up and down past the floor you needed!

Leisure

10/10

Exceptional

04 Jun 2025

Liza and Honorato

Nice location and clean

Leisure Family

8/10

Excellent

27 May 2025

Corinne and Peter

I could take the bed through Italy with us - like sleeping on a cloud. Peter at Front Desk was super helpful, friendly and genuinely a nice guy. Breakfast was great. Located within really early to everything.
Would stay again in a heartbeat.

Leisure Partner

10/10

Exceptional

06 May 2025

Archana

Peter at the front desk was fantastic. Very helpful. Pleasant and accommodating. It was a rainy day at Ljubljana when we got there. He went out of his was to give us brand new hotel umbrellas to use while we went out. He also helped with getting breakfast organised for our two days stay as it didn’t feature in my booking even though I had asked for it. The breakfast was absolutely delicious. And a good variety spread too.

Leisure Friends

10/10

Exceptional

06 May 2025

Serena

Amazing, very friendly & helpful staff. Convenient near supermarket, eateries.

Partner

6/10

Pleasant

04 May 2025

JORGE

It's 2025. Hotel staff should be LGBT trained.

Check in was hard, unfriendly and unhelpful staff. Check in guy expressed that we were obviously in need of two separate beds even if i had requested a king size bed. Had some awkward time waiting for housekeeping to join our two single beds on one. While we were in the room. The room was old and the carpet was dirty. Not as advertised. Im thinking that the check in guy punished us with the old rooms with separate beds. I might be wrong, but i would not reccommend staying here.

Partner

10/10

Exceptional

01 Mar 2025

Joanne

It’s not our first time of staying here. Absolutely faultless. The staff are so friendly & helpful.
Would highly recommend a stay here👌👌

Leisure Partner

6/10

Pleasant

22 Jan 2025

Joshua

Not a bad option

Decent hotel. My room was a bit chilly during the winter. The location is good. Breakfast was ok.

Self

10/10

Exceptional

12 Jan 2025

Ivan

Very nice

Business Self

10/10

Exceptional

11 Nov 2024

laura

Clean, comfortable hotel in walking distance of many sights.

Leisure Self

2/10

Poor

24 Oct 2024

David

Dreadful

Very poor sleep quality as no A/C room stuffy opened small window and had lots of traffic noise , the hotel didn’t have a fan,
Room very dated possibly not ever been updated since it was built,
Holes in curtains, heavily stained carpet, very dated bathroom .
Hotel didn’t recognise my Hotels.com platinum card, so no upgrade, or late check out .

Partner

10/10

Exceptional

24 Sep 2024

Juan

A great stay, everything was awesome and the breakfast buffet was top notch. There was just a small problem with my key not working. They said they’d fix it which didn’t but the next day it was working. Other than that highly recommend it.

Leisure Self

6/10

Pleasant

13 Sep 2024

carolina

The staff is very nice and the breakfast is good, but the room…..very old!!!!

8/10

Excellent

27 Aug 2024

Liudmila Al'bertovna

Location is definite plus. The hotel's central location makes it easy to explore the city on foot. While the location is convenient, the hotel's amenities leave something to be desired. The limited number of elevators can lead to long wait times, especially during peak hours.
The chaotic and uninformed behaviour of the staff could not be overlooked. This was particularly evident during breakfast, where basic items like cups and forks were frequently missing. There were enough people there, but I had the feeling they were running without a plan. The check-out process was also disorganized, with staff seemingly unaware of the charges associated with the room.
While the hotel's location is a strong point, the subpar service and limited amenities make it difficult to recommend.

Leisure Partner

4/10

Poor

13 Aug 2024

Adriana

It was rated 4stars and I would say it’s 2stars, has no fridge in the room, no parking spot was available, the lift takes forever, the room is quite plain and the sofa bed was to small.

Leisure Family

4/10

Poor

20 Jul 2024

Ziya

Bad service
My room got flooded with a huge wster leak from 10th floor
They did not help at all
I was checking out same day
and I had to take a flight with
Wet Shoes and no socks

This is called a bad service

Z Sukun Westport CT USA

Business Friends

8/10

Excellent

24 Jun 2024

Tina

Good location for town

Nice hotel with comfortable beds. We had issues with our first room as it smelt of stale tobacco. We also had issues with our room key. Would not work and we had to revisit reception. On check out they waived our parking fee as a bit of service recovery. Breakfast was good, with hot items.

Partner

10/10

Exceptional

24 Jun 2024

Izumi

Good location

Everything was great!

Friends_and_family Family

10/10

Exceptional

19 Jun 2024

Maritza

It is conveniently located. It is a four star hotel. There was no hair dryer in the room (mini suite). Not enough towels. It was nice to get an early check in, although I had to press for it.

Leisure Family

6/10

Pleasant

29 May 2024

mena

Air conditioner does not work. I asked for it to be fixed. Nothing was done. 6 days no air conditioner

Business Self

8/10

Excellent

11 May 2024

Marnet

Helpful and very convenient

6/10

Pleasant

07 Apr 2024

Ziya

No food service .. zero
Rooms are Small
Hotel is clean fairly new
Staff works hard but
some staff do not speak English

Business_and_leisure Self

10/10

Exceptional

10 Mar 2024

Ivan

Very nice and safe!

10/10

Exceptional

09 Mar 2024

Anwar

Recommend that hotel for business trip

Amazing hotel, with confortable room and bed. Breakfast ok, but not much space too sit. hotel right in the city center with covered parking on site. Reception staff very helpful and smiling

Business

10/10

Exceptional

03 Feb 2024

Ivan

Very nice

Business Family

10/10

Exceptional

18 Nov 2023

Ziya

great hotel
very clean overall
except the Gym (not clean)

Friendly Staff

Leisure Partner

4/10

Poor

08 Oct 2023

Verified traveler

Dated, hot, stuffy, could not sleep

Very disappointing hotel. Some of the rooms are renovated, others not. Room and hotel is clean, but no working climate control for a 10th floor room facing the sun and a tiny window onto a busy street and construction site. It was an average October day but the room was extremely warm. If staying here, insist on a room facing the quiet side street and check that the AC works.

8/10

Excellent

25 Sep 2023

Paris

Great hotel, walkable to lots of attractions, friendly and helpful staff. Nice towels, clean rooms. Great breakfast. Whoever is the owner or in charge of the upkeep, please change your carpets!! This’s a beautiful hotel on a great location. Your carpets are old and stained and give your hotel an unkempt appearance. Just change them to hardwood floors so you won’t have to deal with stains. Other than that you’re doing good!

Leisure Partner

10/10

Exceptional

19 Sep 2023

Gail

Ljubljana just a great place.

This is a great hotel to stay in its in the perfect place in Ljubljana just a few minutes walk to all the main shopping streets, Castle and the Bridges. The staff here are brilliant and very helpful and for us the bonus was we could safely park our motorcycle in the underground car park. The hotel is lovely and clean great food choice for breakfast just could not fault it and just across the road from Tivoli Gardens beautiful.

Partner

6/10

Pleasant

28 Aug 2023

Kathleen

My room had a musty smell and the carpet was stained. For the money spent, I was disappointed.

10/10

Exceptional

20 Aug 2023

Patricia Anne

Breakfast had lots of choices but was difficult to find seating when it was busy as the staff were slow at clearing the tables.

Leisure Family

2/10

Poor

15 Aug 2023

Jonathan

Lidl poster attached to back of property. First room 1210 had window covered by the poster very dark. AC set to 19 in this room with possibility to move 2 above or 2 below. I asked to move room due to lidl poster issue. Then an odd game ensued. Return in 2 hours, return in 1 to 1.5 hours return in 0.5 hours. Eventually I got a new room with light. 518. AC in this room was set to 21 again with ability to change 2 either side. It was a hot room and the fan was useless. I was assured someone would look at it. Someone from front desk came but just told me it wasn’t working and the temp couldn’t be changed. He asked if I’d like a technician called, I said yes but a technician never came. VIP 15€ credit couldn’t be used as a sign was up on bar informing guests that no charges could be made to room numbers due to malfunction. An awful place with indifferent and rude staff who were unable or unwilling to provide any help.

Leisure Self

4/10

Poor

14 Aug 2023

Verified traveler

Not as expected

Shouldn’t advertise that there’s a/c cause there wasn’t. When I first booked, it also advertised free parking. That’s not true either. The parking is 19€ a day and that doesn’t guarantee a spot. There’s only a handful of really tiny spots in their garage and it’s first come first serve.
Room service only filled our beds and replaced our linen. Floors weren’t swept (hard floors) and trash was never emptied. We stayed four nights and had to take our own trash out. The only redeeming factor is the breakfast that was included.

10/10

Exceptional

24 Jul 2023

Robert

Very comfortable stay.

Leisure Partner

4/10

Poor

23 Jul 2023

Peter

Hotel Lev, a.k.a. ‘Exe Lev’, near the center of Ljubljana, has 4-star pretensions, on which it is unable to deliver. Part of its snob-appeal is its supposed ‘design’, which could be improved markedly by visiting any Marriott and taking a few notes. Rooms are small (this is Ljubljana, not Tokyo) while hallways are enormous. Even so, the AC was insufficiently powered to cool our room (that is after I had to MacGyver it to engage in the first place). Not enough elevators for the number of rooms means people are regularly waiting around in the lobby to ascend. The small bar serves bottled drinks and overpriced, stale snacks; there is no restaurant. Staff is pleasant, but inexperienced; for example, three people could not figure out that taking 10 minutes at checkout to settle our bill of 0.80 Euro might be an imposition on our schedule. In short, if you charge a big-money rate, you are expected to deliver the big-money service for which dubious architectural accents and adding ‘Exe’ to your name is not a substitute. Better training, and better maintenance, guys, and maybe reduce the price by half to match what you actually deliver. Ah, almost forgot, alone in this disappointment of facilities and management, the breakfast spread was truly magnificent.

Leisure Family

8/10

Excellent

18 Jul 2023

Verified traveler

Great, but come on...

Great hotel, but... I was staying for a night, and during check-in, I asked how parking was in the area. The guy at the front desk who was dealing with my check-in told me only that the parking in the hotel cost €19/day and that I could leave the car up-front. He could've also said that if I moved the car close by, it'd be free because it was a Sunday. I asked how parking was in the area, and not necessarily in the hotel... Or he could've at least offered me to park in the garage to protect the car from sunlight. I'm nit-picking, but given I paid so much for parking after asking this I think it'd be the right thing to ask (what you prefer) if you care about hospitality as much as making money.

Friends_and_family Friends

6/10

Pleasant

10 Jul 2023

Veronika

overpriced

overpriced hotel for what they offer. Bathroom was disgusting. I booked premier room for hogher price and as you can see photos that what we can get. It´s old hotel near city center that all. For that price you can have better hotel more in center. But bed was very confy and all personal was very nice.

Partner

10/10

Exceptional

08 Jul 2023

Jasmine

A very good hotel in all respects. However, when we booked the hotel facilities description was mis leading. The profile stated that breakfast was 'available', and elsewhere is suggested that it cost 15 euro surcharge. On the booking thread there was nowhere to include breakfast. When we checked in, a notice was displaying that ALL rooms are inclusive of breakfast. The breakfast was excellent with hot and cold choices. Lifts very busy at breakfast time, as people/tour groups also checking out.

Our booking confirmation also gave a 15 euro beverage credit. We enquired at the bar, and the 15 euro could also be credited against food, although not a great variety of options. Main restaurant closed.

Hotel in good location, clean spacious rooms, good shower, effective controllable AC, high speed WiFi. Close to railway station.

Leisure Partner

10/10

Exceptional

04 Jul 2023

Matt

Excellent location and staff. Great facilities.

Leisure Partner

10/10

Exceptional

26 Jun 2023

luis

The Hotel staff was super friendly, and they let me check-in in my room like an hour before! The hotel conditions were good, and even elegant, the room was clean and comfortable and we had a nice view of the city from our room. Also super close to the center of the city and in a nice area. For the prices it was the best option and I actually I can say that it was more than expected for the price.

Leisure Family

10/10

Exceptional

09 Jun 2023

Mozher

The hotel is a walking distance from the city centre ,train and the bus stations.
The staff on the reception are very friendly and helpful especially Peter.

Leisure Family

10/10

Exceptional

30 May 2023

Duwayne

Great location, clean rooms, staff friendly

Overall, great stay. Breakfast buffet was great. 10 mins to 3 bridges, walking distance to everything. Front desk usually very helpful.

One issues did arise where there was no hot water between 2 days (just over 24 hours) within my 6 day stay. Although issues occur, I felt the hotel should have acknowledged the issue and inform when fixed, I mention to manager upon leaving they could have handled it better vs “it is what is - deal with it”.

The manager was very nice and assisted in me in getting a taxi as I scheduled the wrong shuttle day. (Oops)

I would stay here again, I had a great view, hotel staff were very nice.

Self

4/10

Poor

27 May 2023

Yoram

It is not acceptable to stay 3 nights and have hot water only one night.
It is not acceptable that the room will not have a kettle for hot water. I called twice and receive the answer that the hotel is missing kettles in some rooms.
I demand a refund that will reflect the bad stay with this hotel.
The breakfast was very good and the cleaning was good only after I demanded to clean the room daily.
Sorry for this sad evaluation but it reflects the situation.
I asked for my silver benefits and the front desk manager said that he can only give me half off the parking rate. I am not a person that argue so I said OK and I paid half of the parking rate. In regards to the drink benefit if I did not bring it up I would never receive it.
Total evaluation is Sad and I will wait a refund before I go further.

Have a nice evening

Yoram Tamir

Leisure Partner

6/10

Pleasant

24 May 2023

Linda

Do not go - no real heat or air conditioning

Service was excellent. But do not go. The management has made limits of 19 C (66F) for heat and 27 C (81F) for air-conditioning. I was freezing my first night when it was 12C (52F), then outdoors was 27 (81F) my 2nd day, and in a high room it is even hotter. Staff, especially Peter, helped, by getting a radiator from another hotel for me the first night. By some luck, the air went below 27 (81F) even though it was set not to. But trust me - you are utterly unsafe here in summer or winter. You will be really way too cold or way too hot. Management must change this policy or lose this hotel! (PS - what a nice hotel if only they did not refuse any acceptable form of heat or air-conditioning).

Self

10/10

Exceptional

22 May 2023

piotr

tasty breakfast, helpful staff.
all how is should be.

Business

10/10

Exceptional

07 May 2023

Leanne

The staff at the front desk were great! Thanks to Peter for allowing us to check in early after a very early flight! Much appreciated!

Leisure Partner

8/10

Excellent

23 Apr 2023

Tero

A clean, modern room and everything, but USB charging sockets, worked. In-room safe could have been larger to fit a laptop in. Some closeable cupboard/closet to put things out of sight would be nice to have. Good breakfast.

Business

10/10

Exceptional

15 Apr 2023

Dora I

Beutifull hotel walking distance from all the main atraccions

Leisure Partner

10/10

Exceptional

08 Apr 2023

Marian

Super!

The weather wasn't very good, but that wasn't anyone's fault.
The breakfast was very good and varied.
Staff very attentive to details.
Very quiet room.

Thank you, Exe Lev!

Business

10/10

Exceptional

31 Mar 2023

Ivan

Everything is fine

Business Friends

8/10

Excellent

21 Mar 2023

Branko

Very pleasant stay

The hotel is very well located, a the edge of the old city, and has its own garage - perfect! Rooms are recently renovated and are very clean. The staff is good but I must make a special mention of

Friends_and_family Family

10/10

Exceptional

20 Mar 2023

Zsuzsanna

Awesome stay!

Leisure Friends

10/10

Exceptional

14 Mar 2023

Josianne

Excellent Hotel

Hotel was very comfortable and very clean. Location very good and not far from the centre. Breakfast was excellent with a very large choices. Staff was great especially Peter the receptionist. Will definetly come back again should we revisit Ljubljana in the future.

Partner

8/10

Excellent

09 Mar 2023

Daniel

good location

Good location in city centre. decent breakfast comfortable room ok for a 2 night stay but a little small for longer.

Bar service limited and not possible to charge drinks to room.

Business Self

10/10

Exceptional

03 Mar 2023

Omar

The best of the best of the best

Business_and_leisure Self

10/10

Exceptional

06 Feb 2023

Ville

Perfect weekend!

Perfect service and perfect hotel in this price category. Nearby the city centre, you can walk everywhere. On the side of the city centre so easy to drive in and out. It was quite quiet during the weekend, which made everything go smoothly and no queues or waiting service. No restaurant or mini bar which I would maybe prefer, but good service in bar fixed this! Would definitely visit again.

Self

10/10

Exceptional

13 Oct 2022

Josie

The hotel was very nice and clean, the staff are fluent in several languages, the breakfast wonderful. Highly recommend it

Leisure Partner

4/10

Poor

16 Sep 2022

Stewart

Housekeeping was no existent and the staff were very rude. I would not class this as a 4 star hotel.

Leisure Partner

6/10

Pleasant

15 Sep 2022

Peter

Central location of city core

Business Self

8/10

Excellent

10 Sep 2022

Yumiko

Near train station

Leisure Family

10/10

Exceptional

04 Sep 2022

Damian

Beautiful hotel! Amazing and kind staff that made us feel like we were home from the minute we arrived! Stunning room and great location!

Leisure Partner

4/10

Poor

22 Aug 2022

Marija

Hotel has a very good location

Business_and_leisure Self

6/10

Pleasant

07 Aug 2022

David

Good location and OK for a short stay

Comfortable, but not business traveller friendly. The rooms are 'compact' and don't have a desk or anything where you can sit and use a laptop. There are only slim cupboards for clothes (where the hangars face you when you open the door), one shelf, no drawers and no space for an empty suitcase. Big TV.

Beds very comfortable, and rooms well sound proofed.

The business centre is two PCs on a table. No printer.

The gym is a collection of fitness equipment thrown into a corner on the mezzanine, next to the business centre, on a carpeted floor with no water, extra air conditioning or music system.

If you are a Hotels Gold member, you'll have to ask for your benefits - they aren't automatically given.

It is reasonably expensive, but so are most in this area. It is well located for the city center.

The breakfast buffet is very good, if a little chaotic at busy times.

Business

10/10

Exceptional

01 Aug 2022

Omer

Nice and clean.

8/10

Excellent

25 Jul 2022

Verified traveler

Great Buffet

unbelievable breakfast buffet! staff is friendly and accommodating.

Partner

8/10

Excellent

13 Jul 2022

Alma Paraguya

Worth the money. Only complaint is that I send an email to ask if there’s a fridge in the room and I got no reply.
Also there’s no USB port across the street is a store that sells one and they’re open at 8 am and close on Sunday and Saturday open until 3pm

Leisure Self

6/10

Pleasant

10 Jul 2022

Verified traveler

Pricy compares to their co dition and service

The stink in the hotel room bothered me all days during the stay. Maybe from the carpet that was used in non-smoking days? If I open the window to ventilate, bugs came in(even on the 10th fl); if I complain, nothing can be done. The area also has many construction sites and looks not too safe on one side. Won't go back.

Business

8/10

Excellent

06 Jul 2022

Steve

Great front desk staff and a fantastic breakfast buffet.

Partner

6/10

Pleasant

30 Jun 2022

Sylvia

We did not spend much time in the hotel. The location was good, close to the old town, and it was quiet. Our biggest complaint was that the room was hot during the night which made it hard to sleep.

Leisure Family_with_children

10/10

Exceptional

29 Jun 2022

Samer

Great hotel and staff, very welcoming.
Rooms were clean and area very convenient for restaurants and downtown.

Self

10/10

Exceptional

08 Jun 2022

Krishan

Really happy to get upgrade to the top floor room, which had amazing views. Room was large and clean. All staff were friendly and helpful. Breakfast was excellent, only minor negative was at around 8am, very full up with large tour groups. The staff were a bit reluctant to let me have drinks with my 15 euro room credit.

Leisure Self

10/10

Exceptional

25 Apr 2022

Emma

Close to tourist spots. Amazing breakfast! Great hotel

Business Self

10/10

Exceptional

31 Mar 2022

Randy

The staff were super welcoming and helpful!

Business Friends

4/10

Poor

24 Sep 2021

Piotr

no fridge in the room, possibly removed due to covid and the lobby bar was closed most of the time. check-out is now at 11pm and an additional 2 hours late check out from Expedia Gold was not possible for some reasons. the room was refurbished, but rather small compared to the pictures on Expedia. we did not inform reception about all the problems and we will not mention it here as they seemed annoyed with our requests and that we are interrupting staff other activities. that was even when on Monday morning I informed that there was no hot water and had to start the day with a cold shower which gave me cold. unfortunately our stay was a disappointment :(

Leisure Partner