Cheetham Hill Guest House

United Kingdom , Manchester
Manchester, Waterloo Road, 356
Show on Google | Website | Map

20 reviews shown

2/10

Poor

01 Mar 2026

Stuart

Was asked to move to a different location when we got there, which was miles away and we got there the lock on door didnt work. Pictures of both locations didnt look anything like what it was. Refused to stop there and had to spend much more on alternative accommodation

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

Patrick

The cool

Business Family

2/10

Poor

06 Dec 2025

Richard

Don’t stay here, filthy and unsafe

Business

2/10

Poor

01 Dec 2025

kian

i would like a full refund and compensation, as i arrived to the place i phoned the number on the door as it was locked and was then told that all of the rooms were full and i would not be able to stay there, i therefore did not have accommodation that i had paid for but i also missed the event that i traveled from glasgow for which was a complete and utter waste of my time and money

2/10

Poor

01 Dec 2025

Chelsie

There was someone fixing a leak from the morning and didn’t decide to tell us we couldn’t stay there at 2:30pm tried sending us to stay 30 mins from where we needed to be & the hostess was terribly rude on the phone swearing at me

Friends_and_family Friends

2/10

Poor

25 Nov 2025

Glen

no communication, no reception, no welcome

Business

2/10

Poor

31 Oct 2025

Kaelo

The guest house charged me £194.39, and upon arrival I was told it’s fully booked and I will be refunded… it’s been a week of me chasing them for my money and the customer service guy told me I was marked checked in and out… I never slept there, but they are refusing with my money… I have sent them a notice and will be escalating this matter legally. Total scam and fraud! Don’t book. How do you take payment when you’re fully booked??? And if you’re genuine why can’t you refund people their money??? FRAUD!

2/10

Poor

30 Oct 2025

Michelle

The rooms were cramped. Struggled to even get in the bed
No curtains or even lampshades just a bulb
You are given 1 towel to share
For £160 poor value

Partner

4/10

Poor

26 Sep 2025

Zaighum

Non friendly and rude host. Advertisement was unclear

Leisure Friends

2/10

Poor

24 Sep 2025

Calvin

DO NOT STAY the room we was given was a staff room with beds in the staff fridge had half eaten food in it and was a storage place for towels, toilet rolls and cleaning products. When we are arrived there was staff phones charging in the room the bathroom was smelling of smoke and when we left the hotel and arrived later on the room was smelling of dog and there was dog hair and marks on the bed and on the floor we was left waiting outside to check in whole watching staff leaving the room. Can only assume they was in the room chilling watching tv as their phone was left on charge by the bed.

Friends_and_family Friends

2/10

Poor

26 Jul 2025

Tony

Awful property, not welcoming, charged for being early, dirty rooms not clean, 0 star

2/10

Poor

14 Jul 2025

Verified traveler

Disgusting

Heavily overpriced because of events in area, shouldn’t be allowed to advertise as a hotel it’s a hostel. Check in is really awkward and there is no parking as advertised. Room or shower not cleaned

Friends_and_family Friends

2/10

Poor

25 May 2025

Verified traveler

Appalling

Massively overpriced. Run-down room in a badly maintained, shared house (it's not a guest house). Would have been tolerable if the fee had been half what it was. Please stop ripping people off.

Friends_and_family Friends

2/10

Poor

18 Apr 2025

Stephen

Dirty and uncomfortable in poor area

The exterior is perfect for Rats with bins overflowing I had to make several attempts to check in eventually an Asian girl who I cannot fault let me in and told me my room number with basic instructions for my stay. The building itself is like a building site and very dirty. My bedding appeared soiled and the velux blind was falling off. Six flies shared my room on arrival. The door locked ok but 45 minutes messing with the lock meant I couldn’t lock the room all stay. The windows did not secure shut. 1 positive the shower in my room was clean. The communal bathroom was filthy and stank as I walked past. Overall I am extremely unimpressed and would advise anyone against staying here.

Business

2/10

Poor

23 Mar 2025

Paul

Avoid this one

It appears one gets what one pays for, however the reception was a seemingly irritated person opening the front door and explaining how one locks the door and enters was never seen again. The shared shower on the landing leaked all night. The floors were filthy and the bedding was not fully laundered .. the bottom sheet had definitely been slept on the night or week before. I came away feeling unclean!

Self

6/10

Pleasant

08 Dec 2024

Owen

Can tell its cheap

Bit scruffy and bland but was all good

Friends_and_family Friends

2/10

Poor

06 Dec 2024

James

Do NOT stay here!!
Firstly we couldn’t get into the property and spent about 40 minutes on phone calls because no one would answer the door. Then when they finally answered the phone they were rude, and told us we couldn’t leave our luggage there before check in unless we paid £10 per hour to have them there.
When check in time came, the doorbell didn’t work so we had to knock numerous times until finally she answered. She took photos of our ID’s which she still has now and when we got to our room it looked like it hadn’t been cleaned in weeks. Stains all down the walls, stains on the carpet, a weird smell, hair on the bedsheets and empty c*ndom wrappers and a used razor in the drawers. The bathroom was the worst of it. Hairs all over the shower and spiders everywhere. The floor was disgusting and definitely hasn’t been cleaned in months. The bathroom is also shared between at least 5 rooms.

When you leave the guest house you have to use a code to come back in which worked on our first night but the second night it wouldn’t open. She then answered the door annoyed, and did the exact same thing as us and it unlocked so it must have been something on her end.

The area is awful and very dodgy and we did not enjoy our stay here at all - it ruined our whole trip.

Leisure Partner

2/10

Poor

29 Jun 2024

Dana Georgiana

Îs not a hotel is a house and îs very dirty they don't change the bed,i find a dirty very dirty the bed and If You want to talk about this they don't care,and they ask extra money to checkin,i never back again.

4/10

Poor

19 Mar 2024

Paschal

Deceitful

What was shown in the picture was not what was given.

Business

4/10

Poor

11 Feb 2024

Stephanie

The front desk was impossible to reach by phone, and when we came in the front door was unlocked and we could not find any staff. The shared bathroom was dirty and we were disturbed 3 times throughout the night, once because 2 girls came back and their key wouldn’t open the door, so they rang and knocked at the door for almost 20 minutes and no staff came to assist them, so we ended up opening the door for them. Then a few hours later, we could hear screaming outside, and to top it off the fire alarm went off for no reason at 7am, waking up every in the building (which was actually more like a house).

I am so disappointed in this stay, it was not restful at all.

Leisure Partner