Name: Cheetham Hill Guest House
Address: Waterloo Road, 356, Manchester, M8 0TL, GB

8/10

Excellent

30 Jul 2026

Hagos

Good

2/10

Poor

28 Jun 2026

ruby

never ever book this hotel we turned up and went to check in as we rang the phone number they said that there was no rooms available when we actually booked the room a month before we got there and i still haven’t got my refund back yet. NEVER EVER going back to that booking ever again and for future people who look at that hotel don’t because they just rob you

Partner

2/10

Poor

22 Jun 2026

Natasha

Absolutely shocking awful place.
Flew over from Dublin Saturday morning and arrived at the hotel to check in and was told they had over booked.
I called the hotel the night before to check as I had seen in the comments someone arrived before and they were told room was unavailable. I was told on the phone room is 100% confirmed for my name.
Arrived at the hotel and they were so dismissive saying there’s nothing we can do and pushed us out of the hotel. I called the “manager” and he hung up on me.
Vile vile vile place please do not book.
They took a few of £16 off me when booking and still gave my room away.
Scum of the earth.
Luckily I was able to find another room in the travel lodge and it was a blessing in disguise because this Cheetham guest house is an absolute dingy dive and it would have been horrible staying there anyway.
Never going to book with hotels.com again either because there was no support available when we were stuck.
They actually had the audacity to message me and tell me to review my stay.

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Haris

Close to city centre and good stay

Self

6/10

Pleasant

12 Jun 2026

Harith

Good for budget solo traveler

Self

2/10

Poor

01 May 2026

Paul

Really bad experience

Self

8/10

Excellent

28 Apr 2026

Khadija

Shop was nearby but bedsheets was not that much clean and also if you touch the bed it was falling

Friends_and_family Friends

2/10

Poor

15 Apr 2026

Thomas

Didn’t stay it was so poor

2/10

Poor

27 Mar 2026

Onyinye

Very dirty I could not even sit on the bed, the bathroom was unbelievably dirty too.
Apparently some elderly men were using the room beforre I arrived because shortly after i entered the room, one of them knocked asking for his prayer mat on the bed.

The state of the room was shocking, I had to forfeit my money and hurriedly left!

They should just close down if they are not ready for the budiness !!

Self

2/10

Poor

01 Mar 2026

Stuart

Was asked to move to a different location when we got there, which was miles away and we got there the lock on door didnt work. Pictures of both locations didnt look anything like what it was. Refused to stop there and had to spend much more on alternative accommodation

Friends_and_family Friends

10/10

Exceptional

14 Dec 2025

Patrick

The cool

Business Family

2/10

Poor

06 Dec 2025

Richard

Don’t stay here, filthy and unsafe

Business

2/10

Poor

01 Dec 2025

kian

i would like a full refund and compensation, as i arrived to the place i phoned the number on the door as it was locked and was then told that all of the rooms were full and i would not be able to stay there, i therefore did not have accommodation that i had paid for but i also missed the event that i traveled from glasgow for which was a complete and utter waste of my time and money

2/10

Poor

01 Dec 2025

Chelsie

There was someone fixing a leak from the morning and didn’t decide to tell us we couldn’t stay there at 2:30pm tried sending us to stay 30 mins from where we needed to be & the hostess was terribly rude on the phone swearing at me

Friends_and_family Friends

2/10

Poor

25 Nov 2025

Glen

no communication, no reception, no welcome

Business

2/10

Poor

31 Oct 2025

Kaelo

The guest house charged me £194.39, and upon arrival I was told it’s fully booked and I will be refunded… it’s been a week of me chasing them for my money and the customer service guy told me I was marked checked in and out… I never slept there, but they are refusing with my money… I have sent them a notice and will be escalating this matter legally. Total scam and fraud! Don’t book. How do you take payment when you’re fully booked??? And if you’re genuine why can’t you refund people their money??? FRAUD!

2/10

Poor

30 Oct 2025

Michelle

The rooms were cramped. Struggled to even get in the bed
No curtains or even lampshades just a bulb
You are given 1 towel to share
For £160 poor value

Partner

4/10

Poor

26 Sep 2025

Zaighum

Non friendly and rude host. Advertisement was unclear

Leisure Friends

2/10

Poor

24 Sep 2025

Calvin

DO NOT STAY the room we was given was a staff room with beds in the staff fridge had half eaten food in it and was a storage place for towels, toilet rolls and cleaning products. When we are arrived there was staff phones charging in the room the bathroom was smelling of smoke and when we left the hotel and arrived later on the room was smelling of dog and there was dog hair and marks on the bed and on the floor we was left waiting outside to check in whole watching staff leaving the room. Can only assume they was in the room chilling watching tv as their phone was left on charge by the bed.

Friends_and_family Friends

2/10

Poor

26 Jul 2025

Tony

Awful property, not welcoming, charged for being early, dirty rooms not clean, 0 star