Name: B&B HOME Paris Nord 18eme
Address: 1 Impasse Marteau, 1, Paris, 75018, FR

4/10

Poor

16 Jul 2026

Cherilyn

Specifically picked this hotel as Paris was in a heat wave and the hotel said it had AC
The AC to our room was not working and it was hot and stuffy
We were provided with a fan but it did not make for a restful sleep
Everything else was average except for the breakfast which the hotel guests were enjoying
Im not a breakfast person

Family_with_children

8/10

Excellent

11 Jul 2026

Girma

Super clean

Partner

2/10

Poor

07 Jul 2026

JULIO F

The whole building do not have A/C bathroom is plane size toilet , bath tub smell , bunch of guest were complaining about the heat , there is no A /c in the unit althougb advertise like they do , 6 minutes walking distance to the metro station, bunch of homeless near asking for money, not a good place

Family_with_children

8/10

Excellent

29 Jun 2026

Veronica

AC was a relief! Location was amazing.

Partner

2/10

Poor

29 Jun 2026

Rebecca

The hotel was sold out and the air conditioning didn’t work in my room. They did not have a technician available to fix it. It became unbearable and made it very difficult to sleep. They offered a fan to help but no other resources were offered. It was so hot that none of us could sleep.

Friends_and_family Family

8/10

Excellent

28 Jan 2026

Ka yeung

Room is big, location is not very close but not far from metro, no water in room but staff was nice

10/10

Exceptional

02 Oct 2025

Sherri

Excellent

Leisure Partner

8/10

Excellent

14 Aug 2025

Paul

Great property. A bit of a walk frobm Mtro Station. Buffet breakfast
was great. Need more staff not enoug. h plates or cutlery

Leisure Family

8/10

Excellent

03 Aug 2025

JOSE DEXTER ANGELES

modern and clean hotel friendly staff

Leisure Family_with_children

8/10

Excellent

02 Jul 2025

Rozina

The property was extremely clean & nice . The breakfast was limited but overall the property is good . The location is not so convenient.

Business Partner

10/10

Exceptional

07 Apr 2025

Jessica

Friendly staff, spacious room. I enjoyed my stay in Paris.

Leisure Family

10/10

Exceptional

31 Mar 2025

David

Good praise point with proximity to Stade francais as well as Metro access into Paris

Leisure Family

4/10

Poor

04 Jan 2025

Vishwanath

Its not a good hotel

Family

10/10

Exceptional

16 Dec 2024

Galen

It's clean and very easy to access to the metro

Leisure Family_with_children

4/10

Poor

25 Oct 2024

SHASHIDHAR REDDY

Staff needs trainings on how to address clients issues

2/10

Poor

11 Jul 2024

Antoinette

They charge for everything and anything. When asked for coffee capsules, it’s never available. Coffee should be available and free of charge at any given time for paid guest. We will never book here again.

Leisure Family

10/10

Exceptional

17 Jun 2024

Sandra

Alfonsina was an amazing hostess, she took care of us very well, the service was excellent, the room and the bathroom were clean and the breakfasts that she prepares are very delicious.

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Graciela

Perfect room for a family of four

The room was big/spacious. The beds were comfortable and there were a lot of cabinet spaces for our luggage and clothes. Having separate toilet and bathroom worked very well for us. The bathroom has ample counter space for toiletries.

Friends_and_family Family

8/10

Excellent

03 Jun 2024

Mamadi

Good

It was ok. Nice place

6/10

Pleasant

02 Jun 2024

Miguel

Decent stay, elevator issues on the property.

Leisure Family

6/10

Pleasant

30 May 2024

Hemin

I was not like car park going in and get out was so difficult

Leisure Family

10/10

Exceptional

03 May 2024

Bharathi

Nice Property. Neat and Clean. Most construction work around is complete so I did not notice any nuisance around. Good connectivity

Leisure Family_with_children

8/10

Excellent

18 Apr 2024

Marina

Good hotel for sure

Overall the hotel was quite lovely, the room had a microwave, small fridge which was very nice to have . Nice decor overall . Good wifi and location too.

Friends_and_family Family

10/10

Exceptional

25 Mar 2024

Maria

Clean room

Leisure Family

8/10

Excellent

09 Mar 2024

Beiwen

The towel is new which is good . But is shedding

8/10

Excellent

15 Feb 2024

Verified traveler

Reasonable hotel room size

The

Friends_and_family Family

10/10

Exceptional

24 Oct 2023

stephanie

Highly recommend

The hotel is great with large spacious bedroom, great breakfast and well located for public transport. Despite been near the périphérique it is extremely quiet.

Partner

4/10

Poor

13 Sep 2023

Janice Dawn

Did not free safe in area. Staff were not helpful.

Leisure Family

8/10

Excellent

04 Sep 2023

Michelle

The hotel was good, the metro was near by. However they are building a stadium nearby so lots of building work going on.
The breakfast was just ok.

Leisure Family_with_children

4/10

Poor

31 Aug 2023

Jun

Outside the building is under construction. The area is not safe.

Leisure Family

8/10

Excellent

26 Aug 2023

Anusha

Acceptable

It was nice to send an email to update on the work that was being carried out outside the property. It would have been better if this was mentioned at the time of booking. It was too late for us to receive the email as we were traveling.

Friends_and_family Family

10/10

Exceptional

24 Aug 2023

Deborah

Great property near to metro, area is a building site between metro and property but is only a 5 min walk. Good service great breakfast and very friendly check in gentleman. There is no milk in the rooms or glasses only paper cups so ensure to bring your own. We also stayed in La Defense which was a nicer area as construction was relatively separate from the hotel.

Leisure Family

2/10

Poor

19 Aug 2023

Javed

But

Family

8/10

Excellent

01 Aug 2023

Bhagawati

I like staff member , hotel , but area was very dirty unsafe

8/10

Excellent

05 Jul 2023

FOTIOS

Unsafe area

Leisure Family

4/10

Poor

02 Jul 2023

Veron

Although the room was an ok size (not quite what we were expecting) and relatively clean, they were quite dated. The washrooms were split into two seperate areas - bathing and toilet, neither of which had ventilation. The area surrounding the property did not feel safe. The closest metro stop was about 500m away, however to reach it you had to walk through an area with open drug use and many unsavoury individuals. It was near impossible for us to get a taxi in the mornings, so we ended up relying on uber for transportation. There were no restaurants or cafes in the hotel or the immediate area, the hotel did however have a kiosk where you could order food delivery. Without improvements to the local area, I would highly advise families to avoid.

Leisure Family_with_children

6/10

Pleasant

30 Jun 2023

Molly-Kate

We were told it was close to things. It was not. Area was dangerous after dark and didn't feel able to enjoy our holiday as we couldn't be out late.

Leisure Family

10/10

Exceptional

24 Jun 2023

Ewa

The hotel itself is very good, cannot fault it in any way. Staff are very nice and the rooms are spacious and very well equipped. The only negative point I can make is that the local area does not feel safe. Between the metro/tram and the hotel, there are drug abusers and homeless harassing people for money.

Leisure Family

6/10

Pleasant

03 Jun 2023

andy

Property was ok. Air con was pretty much non existent so slept with window open for 2 nights listening to the non stop drone of traffic on both motorways and local roads.

Leisure Family

10/10

Exceptional

01 Jun 2023

Michelle

Brilliant arrangement of room. Very good facilities in room, such as kitchenette and a curtain separating the parents area from the children’s area. Great to have a bath and shower.
Breakfast has lots of options. The sausages were really nice. The pancakes were not great. The hot drinks were really nice.

Leisure Family

4/10

Poor

25 May 2023

Maurits

This was not a Novotel 4 star experience because the lift to the underground parking was broken, the queues at breakfast were long due to a lack of seating, the bathtub was too used and shabby. The biggest issue here is obviously the unsafe location.

Leisure Family_with_children

2/10

Poor

10 Apr 2023

Sivalogeswaran

-

8/10

Excellent

26 Feb 2023

Verified traveler

Excellent attention

Leisure Family_with_children

2/10

Poor

31 Jan 2023

Claudio

My stay at the Novotel was very disappointing; however, the main points are that I wish to make people aware that the worst is not the hotel staff, the dodgy people in and out of the hotel, or the inability to communicate since they barely speak English... The worst is the surrounding area, where there are many drug addicts, homeless people, etc. It is not a safe area to be in.

Leisure Family_with_children

8/10

Excellent

05 Jan 2023

Jill

The room was good but service at reception was always slow

Leisure Family

2/10

Poor

08 Dec 2022

ROBERT MATTHEW REID

The Hotel was located in a very extreme dangerous area of Paris, we were very concern on safety issues around the hotel. Immediately after arrival we decided to look for other hotel in a safer place. we did not used the room and felt dissapointed with Booking in offering such accomodation to tourist from other countries. we request at least devolution of our paid booking. I am a frequest user of Booking but the offered hotel was extremely dissapointed. we invite you to visit the hotel at night time and will see the sourrondings.

Business_and_leisure Partner

10/10

Exceptional

08 Oct 2022

My

Good

Friends_and_family Family

2/10

Poor

16 Sep 2022

Chris

This hotel is a dump

The hotel doesn't match the photos it is not a 4 star hotel it is a dump.

10/10

Exceptional

14 Sep 2022

Oscar

Great Hotel

Great hotel located just by Paris, every day we went into Paris very easily never had any problems with the area either, people completely judge this area by its cover, great hotel

Partner

8/10

Excellent

28 Aug 2022

Rajul

Mix and not very bad experience

Bad smelly car park and drainage leaking for more than 2 days. Area was little scary surrounding with lots of gang and pick pocket. Hotal staffs are very nice and helpful. Clean and comfortable room.

Friends_and_family Family

10/10

Exceptional

21 Aug 2022

Ottilia

good overall

Leisure Family

6/10

Pleasant

03 Aug 2022

Simon

We had 2 rooms, the rooms was not clean, Old soap on the floor, hairs. The carpet was dirty. After cleaning the trash wasn't empty.

Leisure Family_with_children

6/10

Pleasant

10 Jul 2022

Donna

Option at breakfast was very limited. The service level was inconsistent.

Business Friends

10/10

Exceptional

28 Feb 2020

Verified traveler

We appreciated very much our stay at Novotel. All went well and I'd like to thank the reception staff for the all the the help when I needed to print some vouchers to an event. Thank You All!!

Leisure Family_with_children

10/10

Exceptional

19 Feb 2020

Verified traveler

Great

Super hotel. Right by the metro, easy to get to and perfect for a short break in Paris.

Friends_and_family Family

6/10

Pleasant

02 Feb 2020

Omer

I like the room size and layout of the room. I love the room furniture. Also the double bed was very comfortable. It had nice decor and lighting. It also had a bonus microwave and coffee makers. It had shower and bath rooms with modern elegantly decorated. Also separate toilet which is convenient.

I faced few issues. The single and sofa beds were good if it was given some attention. The duvet was completely ruined and uncomfortable. When i requested to change them, the staff started to challenge me saying this is how they are as its free. I insisted that according to my booking, it doesn't say free. I paid for double, single and sofa beds with breakfast. Then housekeeper attended my room to check. She was telling me the same thing as the receptionist. Then she asked me do you want to pay for extra service. Then i was annoyed and shown her the booking confirmation that i get all of that and paid for them already.. i wasn't expecting this from a 4* hotel. Then she bought me two double size duvet. Also when asked for toothbrush, i was told to buy it from ibis budget hotel next door. Staff attitude should change.

Carpet is very dirty and smelly room. Also the breakfast didn't have much options. However, i was happy with the deliciously cooked eggs.

Location was ok but not that great. It is close to the public transport and few shops nearby.

Overall, i am happy with the hotel and what they have on offer. The room was excellent and within my expectations.

Friends_and_family Family_with_children

4/10

Poor

28 Jan 2020

Verified traveler

Awful location, staff english is lacking. Been told by everyone that the area is not safe at all! Had to book uber to avoid walking down the streets at night. Police patrols all over the area!

Leisure Friends

4/10

Poor

19 Dec 2019

Ithar

Not worth the price. Very tacky rooms and toliets.

Self

6/10

Pleasant

03 Dec 2019

Lisa

Location was not convinient at all so we had to uber everywhere and theres no restaurant so no room service. It was a okay hotel with clean rooms however i think they recently evacuated migrants so there were swat vehicles outside accross the street 24/7. Building was secured with security guard and key card elevators. As long as you dont plan on walking around this hotel is decent.

Leisure Partner

8/10

Excellent

27 Nov 2019

Alfred

Facility is good, room is very spacious. Staff were ok but busy and speaks minimum English. The location is questionable as there are armed cops there 24/7 for refugee conditions.

Leisure Family

4/10

Poor

21 Nov 2019

Kazeem

Many of the Staff were fantastic, except the night man on the first night. He was rude, I was shocked to find someone so unprofessional in a Hotel reception. He wasn't properly dressed, no uniform either and neither was there any

Self

8/10

Excellent

13 Nov 2019

Verified traveler

There was a very loud gentleman and his friends in my room next door. They were smoking and slamming doors. I was offered another room in the middle of the night, which was nice. But it was the middle of the night... I would have preferred the party and the smoking was just halted. But the hotel was pretty good and the staff were lovely. Breakfast was pretty good too :)

Business Self

6/10

Pleasant

11 Nov 2019

Verified traveler

I really liked the fact that the rooms were very spacious and clean. Some of the staff were friendly but not all. The hotel was great and within a short walk to the metro station. What we didn't like and was the deal breaker for never staying there again was the neighborhood. It was surrounded by homeless and drug addicts. We saw a few drug deals in the metro station as well as a couple of them doing crack. They never bothered us but it was scary to watch, specially when you have children that are also seeing it. Coming on the metro, it was always the last 3 stops before we got out where they would get on and off. We witness a few having verbal fights with each other. My kids would get really nervous once we got to those stations and the 4 min walk to the hotel at night seemed so much longer to us. If it wasn't for that, the hotel would have been perfect.

Leisure Family_with_children

6/10

Pleasant

31 Oct 2019

Verified traveler

Hotel was good but the Staff was not friendly or helpful

Leisure Family

2/10

Poor

26 Oct 2019

muztaba

what a hotel!

Cleaners are not serious in job, they didn’t hover the floor one day, they forgot to serve water bottle in another day. Building surrounding are worst

Friends_and_family Family

2/10

Poor

20 Oct 2019

Grant

Rooms were nice and big , but do not stay here unless you are just going to sleep . This is a very bad part of the city, uber drivers all said do not go outside . There are refugee camps right outside . It’s a shame that the city allows this .

Leisure Family_with_children

10/10

Exceptional

02 Oct 2019

Verified traveler

Modern, lovely and helpful staff, very clean and even place to iron clothes and fitness room free of charge. Only disappointment the area is going through its challenges which is not the hotel's problem more of a social government problem and should be fixed by Paris. The actual hotel is amongst the best hotel that I have stayed in, for my purposes. However, the taxi fare from station was a rip-off as the driver did not know the quickest way there.

Leisure Self

2/10

Poor

01 Oct 2019

Verified traveler

The service was very poor, staff were not helpful, they could not understand English well, no wheelchair accessibility, no restaurants, no room service, one of our room 100% smelt like if someone smoked marijuana in there in the afternoon after our first day.
Taxis refused to drop us at that address due to harassment and robbery from the homeless people living in tents outside the hotel location.
Other guests were constantly having arguments with the front desk staff detailing their disgusts with the service and accommodations. I wanted to leave after the first day, but I had no other place to go, I definitely will not go to that location ever again.

Leisure Family

10/10

Exceptional

28 Sep 2019

Verified traveler

Excellent hotel .
Staff was friendly but during checkin time we had to pay extra fee (local tax) which was a suprise to us.
Hotel is good breakfast is good only neighborhood is not a perfect neighborhood. Thanks

Business_and_leisure Family

8/10

Excellent

28 Sep 2019

Verified traveler

This was a very pleasant hotel to stay in especially with a toddler. They provided a very large baby cot which was helpful and the ability to draw curtains to separate the sleeping areas was brilliant. Had all the amenities we needed including a microwave, kettle and fridge. The staff were pleasant. We did not use the restaurant or bar so cannot comment on that. We chose the hotel as the location seemed convenient for our purposes and we were right. The only downside is the area - run down part of Paris by spaghetti junction and lots of homeless people living nearby. We did get accosted by one or two people but they were harmless. We eould consider booking here again due to the excellent price value.

Leisure Family_with_children

4/10

Poor

22 Sep 2019

Alfred

This hotel was in a very poor location. It appeared old as well. The staff were not the most helpful either.

Leisure Partner

6/10

Pleasant

12 Sep 2019

Molly

Awful location in the middle of no where, all homeless people living across from the hotel. No where around to eat had to get take aways sent to hotel as the hotel doesn’t even have a restaurant.

Business Friends

8/10

Excellent

09 Sep 2019

Verified traveler

Very clean ! Nice people and safe location if you take the right ways !

Leisure Family

6/10

Pleasant

04 Sep 2019

Verified traveler

The only negative aspect would be the location.

4/10

Poor

29 Aug 2019

Verified traveler

Homeless people surrounding the building liver under the road brigade. They beg at the junctions. You feel unsafe whenever you leave the building night and day. The issue is that bad the front door was locked all day and night when we were there. We had to buzz for entry. We tried to get a taxi back fro moulin rouge, two taxis refused, the one that took us told us it was the worst area in Paris. Shame as the hotel is actually ok in side just looking tired, but I guess if I owed it I wouldn’t spend money on it due to the area

Friends_and_family Family

4/10

Poor

21 Aug 2019

Verified traveler

Local druggie and drinks.

Hated the fact I had to request the toilet to be fixed three times and no one turned up to fix it. The toilet was no flushing properly has it contiously kept flowing water in its ciatern which was annoying at night because I could hear it. Couple of my times my other room.booked we had to request the safe to be fixed and that got fixed
The local area was fill of druggies and drinks didn't feel safe especially with children with me. Such a big mistake of mine to book here.
The hotel itself was clean and like any other Novotel but with added extra of locked doors only accessible via the reception botton. Just goes to show local area was very poor and they needed extra security.

Family

8/10

Excellent

06 Aug 2019

Maria

the room was very pleasing however our pillows smelt very bad

Leisure Family

2/10

Poor

03 Aug 2019

Ashar

Never to hire Novotel SUITS in paris

First of all I would not suggest this hotel to any one. The staff is totally non cooperative a d tricky. Me, my wife and 2 kids 7/9 years went for 3 nights. Although the pictures seems good. They changed our room twice due to 1.AIRCONDITION NOT WORKING 2. FRIDGE AND BATH TUB WAS BLOCKED. Location is pathetic and very smelly due to poor immigrants living in tents and using washroom facilities on footpaths.
Hotel windows blinds are broken. Fridge doesn't work. No staff will guide you correctly even iron room if standing on next to it. Staff was so rude at reception. When we entered the safe was locked, to get it open we had to wait 2 hours due to manager forgot machine at home. There is nothing except spoiling your trip and time. Although its mentioned 4 star but in which manner ...this what the Managemnt a d Hotel.com Managent to think. Although we had one incident in our family when we reached Paris but even the Management of Hotel.com was so polite but hotel staff were non cooperative. I would not recommend NOVOTEL SUITS TO ANY ONE. It's better to have 2 star or less but with other chains or Hotels. It's guide lines for families and educated people.

Family

6/10

Pleasant

26 Jul 2019

Verified traveler

Service from staff was excellent! Rooms were spacious, ac was in full gear for the latest heatwave. I do not mind that the hotel is a bit far from the city center for a much larger room with ac. The negative for this hotel is the location, there are just too many homeless near the hotel that makes it not worth moving around on the metro system with three small children in tow. I will not be staying here again.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2019

Sainabou

Nice hotel

It was a very nice stay. The hotel was nice and clean. The rooms where cleaned everyday and the staff was good. The area was good. There are some tents with homeless people in the area but They do No harm. They are just minding their business.
I would recommend staying here 100%.esay acces to the Town with metro linje 12 you can walk to the station 5mins, buss 302 2min from the hotel to Gade nord station takes 25mins' bus 153 also..

Family

6/10

Pleasant

12 Jul 2019

Venkat

This property is in a very bad location . It is not a place stay for families and we cant even walk to metro station

Leisure Family_with_children

4/10

Poor

06 Jul 2019

Geeta

The location of this place is creapy and not safe. Hotel staff are very rude and not helpful. This place doesnt even look like hotel property.
No restaurants.

Leisure Family

6/10

Pleasant

29 Jun 2019

Megan

Hotel was nice considering the location.

The beds were comfortable and the room was clean. The location of the hotel was in a very sketchy part of town. We did not feel comfortable standing outside even for one single minute.

Family

8/10

Excellent

11 Jun 2019

Verified traveler

Room was very good, staff, accommodating. Breakfast very good.
Location is great for the Metro. The surrounding area is scary.

Leisure Family

8/10

Excellent

14 May 2019

Verified traveler

The Rooms are big and well equipped with amenities.The location is bad .No restaurant or Grocery Store bearby. Felt Scared with a child during nights to walk outside hotel. Not a great location especially tourists.

Leisure Family_with_children

10/10

Exceptional

13 May 2019

Verified traveler

The place was well-maintained. The staff spoke English and were really friendly! Breakfast was amazing

Leisure Family

8/10

Excellent

06 May 2019

Verified traveler

Free breakfast was good. Lacking lotion and face towels

Leisure

8/10

Excellent

02 May 2019

Verified traveler

House keeping staff arent friendly. Location close to metro but lots of bums in the area. Scary to walk at night hotel doesnt provide lotion and face towel to use

Leisure Family

2/10

Poor

24 Apr 2019

Verified traveler

Beware of the surrounding campers!

I would not recommend staying in this hotel if you are a woman travelling alone. The hotel is surrounded by a refugee/homeless camp, there are a lot of beggards outside of the hotel and it can be a very daunting and scary experience. They are also doing renovations on the hotel, so expect disturbances.

6/10

Pleasant

16 Apr 2019

Jose

Surrounded área was full of homeless people.
The entrance had security guard and sometimes police officers on the hotel and outside area.
I did not feel safe at all to go outside.

Family

8/10

Excellent

04 Feb 2019

Rossano

Good, clean hotel

Really pleasant staff, good facilities, area not the best - near some refugees in tents, but always felt safe and hotel very clean and comfortable.

Family

2/10

Poor

07 Jan 2019

Verified traveler

The location is really dangerous. You have to pass under a flyover bridge which has many homeless staying there. They urinate, bath there itself. Really bad locality.

4/10

Poor

31 Dec 2018

Verified traveler

Specially location is terrible, all immigrants stays next to hotel on their tents. Area is not safe and exactly I don’t recommend.

10/10

Exceptional

30 Nov 2018

Verified traveler

Our suite was comfortable with every convenience for a very comfortable stay. Desk staff were cheerful and obliging and we would recommend this hotel for a stay in Paris - close to Metro for fast entry to center of Paris.

8/10

Excellent

10 Oct 2018

Beck

Despite hotel wasn’t in a great area but once you are inside it’s like an another world. We enjoyed our weekend there.

4/10

Poor

08 Oct 2018

Verified traveler

Rooms are very average and located in a pocket where you don’t feel comfortable stepping out at night ( homeless people and drug addicts )

10/10

Exceptional

30 Aug 2018

jonathan

Nice hotel

Nice hotel and staff very friendly and helpful and room was comfortable and clean

6/10

Pleasant

15 Aug 2018

sachin

Novotel suites

Property needs TLC and maintenance the location is not that great and very basic facilities.
It should not be promoted as suites hotel rather normal hotel there is nothing luxurious with everything very basic. Staff less interested with customers

6/10

Pleasant

14 Aug 2018

Danielle

Great hotel but horrible location. The hotel was very clean. Staff didn't speak English so it was hard to communicate

8/10

Excellent

08 Aug 2018

muneera

Good hotel,
VERY BAD AREA. all black illegal assylum seekers down the hotel. Its in a ghetto.
But the hotel is very nice n clean, very spacious modern good rooms.

Partner