Name: Arden City
Address: Alemdar Mah.Kazım Ismail Gürkan Cad Sultanahmet, 2, Istanbul, 34110, TR

10/10

Exceptional

10 Jul 2026

Irina

Great location

10/10

Exceptional

29 Jun 2026

Arman

Perfect

Partner

10/10

Exceptional

17 Jun 2026

AKSHAR

Very nice service

8/10

Excellent

12 May 2026

David

Nice staff and location

Self

10/10

Exceptional

11 May 2026

Terry

Excellent staff. Very friendly and hospitable. Lovely fresh breakfast with a variety of changing choices.
Great restaurant location for viewing Istanbul.
Brilliant location for seeing all the major sites.

Partner

10/10

Exceptional

30 Mar 2026

Gemma

Solo traveller and felt comfortable staying here. 24 hour reception and great location. Basic breakfast, lots of places close by.

10/10

Exceptional

27 Jan 2026

John

This was the second time I’ve stayed at the Arden City. This hotel is a gem in Istanbul. Great location-walking distance to the Blue Mosque, Hagia Sophia, Topkapi Palace, and the Covered Grand Bazaar. The staff are excellent, professional, polite and efficient. The food and view from the rooftop restaurant is amazing. All in all a marvelous place to stay.

Leisure Family

10/10

Exceptional

04 Jan 2026

Darrell

My wife and I had an amazing stay. Staff was very friendly, especially Ozcur, he went above and beyond for us. Rooms were nice and the breakfast was okay. The location is excellent. Very close to all of the major tourist sites to go see. The view from the rooftop restaurant is truly amazing as well.

Leisure Family

10/10

Exceptional

02 Dec 2025

Glenys

What a terrific hotel. So conveniently located in the heart of Sultanahmet with very helpful staff and concierge. Couldn’t have wished for a better hitel for our five day stay in Istanbul.

Leisure Partner

8/10

Excellent

22 Nov 2025

djengiz

Staff clean room, restaurant and the view from the restaurant

Business Self

8/10

Excellent

15 Nov 2025

Jimena

- staff very helpful
- good breakfast
- very good location
To improve:
Too noisy the rooms
Cleaning room everyday is very poor

Leisure Family

10/10

Exceptional

11 Nov 2025

Wolfgang

Nicely located boutique hotel near main attractions (in the Old Town, Sultanahmet) and transportation. Everything is within walking distance, 5-10 min. Hotel staff did their best to keep us comfortable and fed, the breakfast servers were excellent, the food was very good and healthy. Would definitely return.

Partner

10/10

Exceptional

11 Nov 2025

Lori

Great view from the breakfast room. The staff was friendly and helpful

Leisure Partner

8/10

Excellent

03 Oct 2025

David

Great position with views over Hagia Sophia and the Bosporus. Staff were all exceptional and pleasant. Our room although small , was well equipped. The room was unfortunately overlooking the road and the cars constantly blew horns every evening till late.
The bed was a little hard for our liking, but the sheets and pillows were really good quality and bed was made every day.
Breakfast on the roof terrace was limited , but the views made it worth it.

We really enjoyed our stay ! Road noise excluded.

With a few small improvements it could be sensational.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Mario E.

Amazing hotel

Leisure Partner

8/10

Excellent

17 Aug 2025

Aidana

Everything was good, the only thing I'd like to point out is that the room could've been cleaner, not on the surface level, but more like deep cleaning, at least all the doors could be wiped (hand prints and dirt that builds up with time)

Leisure Partner

10/10

Exceptional

17 Aug 2025

salim

Excellent

10/10

Exceptional

09 Aug 2025

Karen

It was cozy, clean and staff was absolutely wonderful. Omer, Ozgur, Baris, Bulut, Abidin and Mine treated us so well, we felt like royalty. They were so professional and easy to talk. This was one of the best staff that we have encountered in all our travels! Kudos/bravo!! Will definitely stay again and highly recommend!!

Leisure Family

8/10

Excellent

17 Jul 2025

Lachezar

Great staff. Omer at the reception was extremely helpful and made the check in fast and easy.
Would be happy in every hotel around the world to have someone like Omer. Fantastic guy, fantastic hospitality.
Than you Omer ! Big time ! If we are comeback would be because Omer and location .

Leisure Family

8/10

Excellent

06 Jul 2025

Farshid

Everything was great, especially the hotel's location and the attitude of the hotel staff. Only during our stay, they were installing sensors and fire alarm buttons, which was annoying due to the sound of the workers' drills (maybe this will have stopped during your stay), but since the hotel's location was great, I wasn't bothered by the noise pollution at all.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Maria

I stay only a few hours on that day, I was flying to Konya. Returning from Konya I was in the same hotel. Hotel Arden City is excellent! I will come back for sure!!

Leisure Self

10/10

Exceptional

06 Jul 2025

Maria

Staff is unique! Excellent attention. Totally supportive. Since breakfast, attention from Mine. Ozgur at the reception area who guides and provide support in a great manner. Cleaning is excellent! The hotel is close to transportation and very good places to eat. Also, the hotel is close to Basilic cistern, Hagya Sophia and Blue Mosque. I feel as at home with all attention from staff. Definitely I will be back to this hotel. I am very thankful to all! !!🫶💕❤️

Leisure Self

10/10

Exceptional

29 Jun 2025

Paul

A real gem of a hotel with lovely views from the terrace restaurant.

Leisure Self

10/10

Exceptional

20 Jun 2025

Ovidiu

Clean, friendly staff, good food and great location!

Leisure Family

2/10

Poor

17 Jun 2025

Ateeqa

Extremely small room, noisy, not clean enough, very little facilities for the price you pay,
Shower was blocked, fridge did not work for our whole stay, we complaint and it was not resolved, very basic breakfast, just one type of squash in breakfast and no juice, just whole fruits in the counter and one small plate of cut oranges with no selection at all.
Will not recommend it for the money you pay.
the only good thing was the location and a staff member at reception EMRF was very hellpful and polite.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Jani

Good memories

10/10

Exceptional

06 Jun 2025

Hans

This hotel has a great restaurant for breakfast overlooking the Hagia Sophia.

Friends_and_family Friends

8/10

Excellent

31 May 2025

Luqman

Great staff and amazing location!

Leisure Partner

8/10

Excellent

16 May 2025

Mohena

Nice hotel
Friendly staff
Only down side to this hotel is the location
I thought rooms were sound proof but the balcony doors were not sealed they seemed a bit old and not fitted, if it was maybe the noise wouldn’t have been so bad.
It was in the heart of the busy tourist area, when booking I thought we were a bit far but it was still busy area. traffic noise, car horns blaring, this would go on until early hours and then people going in and out of rooms slamming doors. I did not sleep for more than 3 hours a night, which were disturbed by some sort of noise on my 4 night stay. The hotel itself is beautiful and staff are great.

For guest looking for a peaceful night sleep need to be away from the blue mosque or Sofia by at least a mile or so.

Otherwise no complaints with the hotel.

Leisure Family

10/10

Exceptional

25 Apr 2025

Marcelo

very good hotel!

Leisure Partner

10/10

Exceptional

25 Apr 2025

Shaw

In the heart of all the attractions

Concierge was always helpful; walking distance to the Blue Mosque and Hagia Sophia; lots of restaurants

Partner

10/10

Exceptional

12 Apr 2025

Wanda

Stayed from 4/3-4/11. The hotel was beautiful and within walking distance to everything. The staff was exemplary! As well, their terrace has breathtaking views and restaurant is 5 star!! Would definitely recommend to anyone visiting Istanbul.
Wanda

Leisure Family

10/10

Exceptional

26 Mar 2025

Mark

A great hotel staff was very helpful and the location was wonderful as you could walk to several attractions in Istanbul.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2025

John

The staff were outstanding. They were very polite and helpful during our stay. The breakfast buffet was also excellent. The staff for the buffet were also very helpful, offering top notch service.

Leisure Friends

10/10

Exceptional

24 Feb 2025

Rabih

Very good location
Easy accces to 🚊
Staff are so friendly and supportive

6/10

Pleasant

23 Feb 2025

Mohammed

Good over all

10/10

Exceptional

16 Feb 2025

Ana

They ofer me an a better room...was wonderfull..

Leisure Family

10/10

Exceptional

09 Feb 2025

galina

Wonderful place!!!

Leisure Self

10/10

Exceptional

08 Feb 2025

Ana

The property are in a perfect location..
Very good restaurant & clean.. & clean

Leisure Family

10/10

Exceptional

30 Jan 2025

Khalida

It’s all because of the staff and service

Business_and_leisure Friends

10/10

Exceptional

11 Jan 2025

Viktoriya

Very nice hotel with a friendly personal.

8/10

Excellent

09 Jan 2025

Pam

Very good location for all the sights.

Leisure Family

10/10

Exceptional

08 Jan 2025

Sumayyah

Amazing service and location. Highly recommended.

Amazing location and service. We had a great time staying at Arden City hotel. It’s a short walk from major Istanbul historical sites. Rooms are clean and staff is very professional, courteous and helpful. They can arrange travel to and from local airports. They have an amazing rooftop restaurant with a great view serving food and drinks all day including a full buffet breakfast. Highly recommended.

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

TRINIDAD

The master chef Memet was so polite and made delicious cookies for Us

10/10

Exceptional

12 Dec 2024

Stephen

The staff were excellent nothing too much trouble . Excellent central location.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Boniface JS

Best hotel in 9 visits over 20 years.

9th stay in the Sultanahment over 20 years: ARDEN was the best hotel I've stayed in. Perfect location,. Aslan and staff were attentive. Very clean. Great breakfast with view. Room was dark and quiet. Lobby is great to end the day with a tea and view of street life. Most perfect hotel I've stayed in. One complaint ... the bed was too hard.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2024

Tongchit

The location is great with good view of Hagia Sophia, Tokapi palace and Blue moque. Besides it is walking distance to the tram line.

Leisure Family

10/10

Exceptional

05 Dec 2024

Noor Bibi

Very nice hotel and amazing staff. The chef made my surprise birthday breakfast. Lovely place. Deffo would go again.

Leisure Partner

10/10

Exceptional

04 Dec 2024

Kimberly

The stay here was great! The staff was wonderful very welcoming from the front desk, chef, the waitresses, cleaning ladies. The location was great almost all the important tourist locations were walking distance and a lot of restaurants walking distance the hotel is literally in the heart of the tourist stuff. The breakfast was very good we enjoyed. We would absolutely stay here again! :) Thank you to all the staff at the hotel

Leisure Partner

8/10

Excellent

02 Dec 2024

Aaminah

Me and my husband stayed here for our first trip to Istanbul, it was a good hotel but quite old- not what we were use to. However the staff were friendly and hospitable. We would recommend as the location was ideal.

Leisure Partner

8/10

Excellent

29 Nov 2024

Sumera

Its a nice hotel and hardly 10 minutes walk to main attractions in Sultanahmet .plenty of dinning options around. Staff during breakfast specially Mehmet was amazing. Also young waiter Ege was very helpful. Managers lack communication and good customer services skills though.
Condition of property is average and not too clean . Cleaner is around every morning but i guess she just makes the bed and nothing else.
Overall a good experience but they can improve on cleaning.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Arzu Noreen

Very nice hotel everything walking distance

Family

10/10

Exceptional

19 Nov 2024

Manuel Erasmo

Excelente Hotel

Excelete hotel, excelente ubicación, excelente servicio, 100 puntos, nada malo que decir.

Friends_and_family Family

10/10

Exceptional

15 Nov 2024

Reba

Nice roof top hotel. Beautiful view of the mosque and walking distance to everything

Leisure Partner

8/10

Excellent

13 Nov 2024

Gulam

Hotel is walking distance to a lot of the mosques. Quick 5 min walk and you can catch the tram. Lots of breakfast and dinner options near by. Including their own restaurant on the roof top. Staff are very helpful and nice. Hotel is clean and tidy.

Leisure Family_with_children

10/10

Exceptional

12 Nov 2024

Curt

A nice hotel that’s closely located to many of Istanbul’s attractions. Plus shops, the tram, restaurants, and baths are all nearby too. The staff were pleasant and helpful. And although my room was small it was clean and functional. The rooftop restaurant was certainly a bonus and the food was good too. The included breakfast was basic but the surrounding views made up for it. If I ever return to Istanbul, I’d stay here again.

Leisure Self

8/10

Excellent

12 Nov 2024

Darius

.

Leisure Partner

6/10

Pleasant

11 Nov 2024

Margaret Jessie

Staff were helpful and very courteous.
Very little soundproofing in rooms...you could easily hear tv and voices from next room.

Also, open stairway added to very loud noise created by returning guests, who in the main, were quite inconsiderate of other guests, sometimes at 2am!
Beds were extrely hard!

Leisure Friends

8/10

Excellent

07 Nov 2024

lawrence

The manager is kind enough to proactively offer us the upgrade on the room. It is nice to have big room in old city for our week stay. The terrance restaurant is great spot for breakfast and sunrise. The chef was great and prepare various cakes and cookie for breakfast.

Leisure Partner

10/10

Exceptional

04 Nov 2024

Hiroshi

This was our second time staying at this hotel in 5 years and we were as pleased this time as the last for the hotel services and its very convenient location to tour sites and shopping.

Leisure Partner

8/10

Excellent

31 Oct 2024

Esther

Perfect easy walking to bazar and blue mosque. Staff friendly and helpful

Leisure Family

10/10

Exceptional

29 Oct 2024

Rellie Carapatan

Good customer service

Leisure Family

10/10

Exceptional

23 Oct 2024

Melissa

Loved the hotel!

Leisure Family

10/10

Exceptional

21 Oct 2024

Purveen

Excellent facilities, staff very welcoming and helpful, excellent food choice.

Leisure Partner

8/10

Excellent

12 Oct 2024

Sith

Its close to Hagia Sofia museum

Partner

8/10

Excellent

24 Sep 2024

Daksha

We really enjoyed our stay at Arden City Hotel. Great hospitality starting from receptio desk to the porters were very polite and helpful. The hotel location is very convenient to get to all the attractions. Would recommend, and stay there again.

Partner

8/10

Excellent

24 Sep 2024

Kevin

all staff were kind and pleasant to provide info needed

Leisure Family

8/10

Excellent

18 Sep 2024

Anthony Robert

Staff were very helpful, attentive and pleasant. The hotel was very clean and generally comfortable. Its location in the centre of Istanbul was very convenient for many of the attractions of the city, but inevitably a little noisy. The breakfasts were rather strange to us, but we were able to select enough to eat. The lack of conventional bed sheets made sleeping somewhat uncomfortable for one of us. Space in the bathroom was limited. The lift, although working, was very slow. The air conditioning was effective and easy to control. The prices charged for meals etc. were reasonable. We would stay there again, which is the best recommendation.

Leisure Partner

10/10

Exceptional

13 Sep 2024

Sarah Jane

The hotel is very welcoming, we felt very safe and comfortable. It's spotlessly clean, the staff were lovely and very helpful. We slept well on comfy beds, had a great view and had all the amenities we needed. The restaurant had an amazing view and delicious food I highly recommend. The hotel organised airport transfers which was efficiently done and very helpful. Reception staff were knowledgeable and able to recommend and organise excellent trips. The area in which the hotel is located is good for transport, for sightseeing, for shopping and felt very safe. We would definitely stay again.

Leisure Family

10/10

Exceptional

13 Sep 2024

Christopher

whole staff was great, and location!

8/10

Excellent

10 Sep 2024

Chi Ki Cindy

Great location which is very close and convenient to a few of the landmarks and tourist attractions. Easy access to public transports.
The front desk staff are friendly, helpful and acknowledged.
Enjoy the best morning and evening view from the terrace restaurant of Istanbul.
The decoration of room is very out dated, on 80’s and 90’s. The hairdryer is not powerful enough and the handle got very hot after a while, very poor wall insulation that you could hear the conversation from the room next door.
The electric power cut off completely when the fob leaves the holder, even the fridge in the room so not able to store anything while no one attending.
The mattress is too soft from preference. For cleanliness, clean and tidy when checked in. But a few minus during the stay, either bin not get empty or towels not got replaced.

Leisure Partner

10/10

Exceptional

03 Sep 2024

Verified traveler

Footsteps away from aya Sofia

3-4 min walk to away Sofia. Was able to pray salah as many times as I could in Aya sofia. Food options could have been better. Staff if friendly with the exception of one gentleman who was rude to my fellow traveler whose room key stopped working several times. Bottom line, It’s all about location location location

Friends_and_family Friends

8/10

Excellent

29 Aug 2024

Ahmad

Location Location Location

Breakfast area at the terrace was excellent with the best view of the city.
Staff were polite, friendly and helpful.
Room was reasonable with its facilities.
Walking distance to many places.
This hotel is highly recommend.

Leisure Partner

10/10

Exceptional

20 Aug 2024

Sobia Khatoon

Had a very nice stay here with husband. Upon arrival was upgraded to a room with a balcony on sixth floor which had views of Hagia Sofia.
Location of hotel is excellent- two to three minute walk to Hagia Sofia and Blue Mosque and five to ten minute walk to Grand Bazaar. There is also a tram station at the bottom of the road.
Staff are extremely helpful- asked for an extra blanket and an iron, both times item arrived within a few minutes of asking.
Good Turkish breakfast with other options too.

We would definitely stay here again.

Leisure Partner

10/10

Exceptional

19 Aug 2024

kasim

The stay in Istanbul was worth every penny booking Arden city hotel, the staff were very hospitable and courteous! I would highly recommend the stay

Leisure Partner

10/10

Exceptional

08 Aug 2024

Caroline

I love the location and their top roof and their breakfast the view was amazing the staff our amazing very clean and net their shower was great their bed and mattress was fantastic our room was 406

Leisure Partner

10/10

Exceptional

06 Aug 2024

Mary Kathryn

This hotel is so centrally located to all of the places we wanted to see and the manger was such a huge help. We loved it and will definitely be back!

Leisure Family

8/10

Excellent

28 Jul 2024

Rosa

The staff was very professional and was able to help or provide us with what we required.

Leisure Friends

10/10

Exceptional

17 Jul 2024

Abubaker

Keep up the great job

6/10

Pleasant

17 Jul 2024

Muhammad Mustakeem

I have booking superior room, in fact the superior room is slightly smaller than what I expect. Superior rooms, supposedly larger than standard rooms. Don't trust the picture you see on their website, Very disappointed

Leisure Friends

10/10

Exceptional

10 Jul 2024

Gabrielle

The rooms are elegantly designed, clean, and comfortable. Modern amenities like free Wi-Fi, flat-screen TV, and a well-stocked minibar enhanced my stay. The bed was especially comfortable, ensuring a great night's sleep. The staff were exceptional, offering warm and helpful service throughout my stay. The concierge provided excellent recommendations and assisted with transportation. Arden City Hotel is a top choice for visitors to Istanbul. Its prime location, comfortable accommodations, and outstanding service make it an excellent place to stay. Highly recommended!

10/10

Exceptional

27 Jun 2024

Muhammad

Nice property in a convenient location, very close to blue mosque, hygia sophia and other attractions.

Very Nice staff specially Otkan at breakfast restaurant area.

Leisure Family

10/10

Exceptional

20 Jun 2024

Shereen

So glad we stayed here!

Leisure

10/10

Exceptional

14 Jun 2024

Charmaine

Absolutely beautiful hotel, customer service top tier.

Leisure Self

8/10

Excellent

10 Jun 2024

Zobia

Nice place to stay. It’s so close to a lot of attractions which was perfect as I had my children with me. Clean hotel and staff are helpful.

Leisure Family_with_children

10/10

Exceptional

02 Jun 2024

Inga

Fantastic Location! Efficient and wonderful service. We had tbe large family suite, it was spacious, comfortable, beautiful and had plenty of amentities. The balcony with the swing was our favorite spot. The pull out couch was super comfortable, the kids loved it. It was walking distance to wonderful restaurants and all the main attractions. Nothing to complain about. Would absolutely stay here again.

Leisure Family_with_children

10/10

Exceptional

20 May 2024

Partenie

We had a great stay at this hotel, good for the money we spent and very close to lots of attractions in Sultanahmet.

Leisure Family

10/10

Exceptional

19 May 2024

Partenie

We had a great stay in this unique hotel and the view was amazing.

Leisure Family

8/10

Excellent

16 May 2024

Lesley

The hotel is in a great place, very close to the Blue Mosque and many shops bars and restaurants.
It has a wonderful roof top restaurant with fantastic views across the city - lovely view whilst eating your breakfast. Great food served too.
My only criticism is our double room was very very small, there was only one bedside cabinet - no room for two and only one chair at the tiny table.

Leisure Partner

10/10

Exceptional

15 May 2024

Arvind Dattatray

Staff was good

10/10

Exceptional

13 May 2024

Caryl

The most warm and welcoming staff and a lovely feel. The sunset and view from the TOP floor is wonderful. Be sure to have a drink and peruse Istanbul

Leisure Self

10/10

Exceptional

05 May 2024

Stephen Craig

Great hotel. We stayed in a Deluxe room called Bosphorus--Room 602 on sixth floor. We had a terrace with amazing view looking right at Hagia Sophia, Topkapi to the left, and Blue mosque to the right. Farther left amazing view of the bosphorous. Amazing! Bed was comfy, bathroom very nice and good water pressure with jacuzzi tub. The small elevator only goes to the 6th floor, then 1 flight of stairs to the restaurant/bar. Had outdoor terrace just above our room--really enjoyed drinks on the terrace, and breakfast was very large--very good! We mostly walked from hotel and almost all the good stuff was walking distance within minutes. We did finally walk down to the TI tram at Gulhane--about 7 minute walk, but pretty steep. Went over to Eminonu/walked along Galata bridge and up into spice market--which we liked much better than grand bazaar. Don't miss New Mosque (Yeni Cami) right by this. For going back to hotel on T1 we didn't get off at Gulhane as the walk uphill was steep--kept going around to Sultanahmet station--then walk through the gaps going back towards the hotel--great walk with tons of restaurants along the way--much more interesting and full of sights. This hotel was so well situated for doing everything. The staff were great, constantly offering assistance and guidance. We bought several turkish lamps and other stuff, and got if all within 100 yards of the hotel--and I priced shopped at numerous locations--best deals nearby. Would certainly stay again--thanks. Craig

Leisure Family

10/10

Exceptional

27 Apr 2024

Edgar A

Service was great

Leisure Partner

10/10

Exceptional

26 Apr 2024

Mark

Istanbul

The location was great as we could walk to many attractions. Staff very helpful. The city is always on the go lots of people around wonderful restaurants and coffee shops

Friends_and_family Family

10/10

Exceptional

26 Apr 2024

Mark

Istanbul

The location was great as we could walk to many attractions. Staff very helpful.

Friends_and_family Family

10/10

Exceptional

24 Apr 2024

Iman

Hi.to whom it may concern.I would like to thanks the Arden city hotel in Istanbul for the good hospitality we received during our stay the well coming specially the manger Mr Aslan and all his team from reception his omair and the lobby assistant to the room chamber maid to the restaurant Miss chaymaa for all the service is very clean and friendly and helpful we will be back thank you Mr Aslan and your team

10/10

Exceptional

23 Mar 2024

Anass

Great

6/10

Pleasant

05 Mar 2024

Adam Ilyas

So close to hagia sofia and sultan ahmet mosque

Leisure Partner

10/10

Exceptional

25 Feb 2024

Laura I

Everyone was excellent in particular Omer. He was always eager to help and even suggested our dinner cruise. Omer was key in helping us get around everywhere as he explained to us in detail exactly how to get to places. I am looking forward to coming back to Turkey and I would not stay anywhere else but this hotel.

Leisure Partner

10/10

Exceptional

30 Jan 2024

Policer

The staff and management of this property is first class. From the front desk to concierge to the room maids , to management, the service of this property is phenomenal. It is in the heart of everything and is walking distance to anything you would want to see or do in Sultanahmet. Highly recommend

Leisure Partner