Sura Design Hotel and Suites

Turkey , Istanbul
SULTANAHMET-ISTANBUL, Alemdar Mh., Ticarethane Sk
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100 reviews shown

2/10

Poor

08 Jan 2026

Sohaib

Overpriced, does not worth the money, breakfast is not good, mattesses are terrible, the only plus is the location.

10/10

Exceptional

04 Jan 2026

MOHAMED

Great location. Excellent staff

10/10

Exceptional

13 Dec 2025

Ritchie

Perfect location.

10/10

Exceptional

30 Nov 2025

Nina

Aynura from guest relation and Yasin and Sezgin were really fantastic. Thank you! The service was really great! When my aunt wanted a different type of yoghurt they went out and got it. I would stay here again!

4/10

Poor

29 Nov 2025

Abdullah

Given a room in their other hotel

10/10

Exceptional

27 Nov 2025

jean pierre

aynura from guest relation and yasin seegn breakfast thank you

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Graeme

Amazing room right in the centre where you want to be

10/10

Exceptional

09 Nov 2025

Christine

Very good breakfast though could have made it easier to get cutlery . Lovely room and great surroundings ,very convenient for old city . Hotel restaurants very good particularly liked the Galeyan restaurant. Enjoyed having the Spa facilities to relax after days busy sightseeing. Staff friendly and helpful.

Leisure Family

10/10

Exceptional

04 Nov 2025

Svetlana

nice view to the garden from the balcony, room is clean and comfortable.

10/10

Exceptional

02 Nov 2025

Hasan

It was my son’s birthday during our visit, and Meryem (Guest Relations) organised a surprise birthday celebration for him. We were having breakfast as normal, and as we were finishing up, we were astonished to hear a loud chanting of \"Happy Birthday to you!\" coming from behind us. We turned around and saw all the hotel staff walking in a procession, singing and whistling - even the kitchen staff!

They arrived with a birthday cake complete with candles, balloons, and gifts for all the children. My son was so happy and excited, and after the initial shock wore off, he was telling everyone he could about his birthday surprise.

A special thank you to Meryem from Guest Relations for going to all that trouble for my son; you truly made his day.
A huge thank you also to all the staff involved in the birthday procession and for their outstanding service throughout our stay: Jasmine from Guest Relations, who constantly looked after us; Hikmah from Guest Relations, who was also trying to arrange a birthday surprise and gave a lovely birthday card; Zakariya, Mohammed Reza, Aynura, who took such good care of us.

Finally, a special thank you to Yasin and Sezgin, who constantly brought us food and looked after us so well when we had breakfast on the rooftop.

A massive thank you to all the staff, and please forgive me if I have forgotten to mention anyone’s name—everyone here was truly exceptional.

8/10

Excellent

29 Oct 2025

Sharon

Great location. Friendly staff

Partner

10/10

Exceptional

20 Oct 2025

Bogdan

Very nice place and good location

10/10

Exceptional

18 Oct 2025

Chris

Hotel is clean and relatively quiet considering the area. Easy to walk to major sites and explore. The breakfast spread and service were fantastic. The staff was friendly and always helpful. We enjoyed our stay and felt well taken care of. Thank you!

Leisure Partner

8/10

Excellent

14 Oct 2025

Stephen

Good staff. Were very helpful. Hotel is in excellent location very close to sights and on an restaurant row. Rooms were modern but lacking some common sense - a desk with no functioning power outlet. Walk in shower with no hand rails. Towel rackfor only one towel. Good restaurant. Good breakfast. Elevators are small. I think i would stay there again.

Leisure Family

8/10

Excellent

28 Sep 2025

Donna Louise

It was wonderful having access to the sister hotel to enjoy the pool, gym and breakfast as well as lovely courtyard space.
Staff, notably Fatemah at Reception, Nazil, at breakfast and our cleaner, Tita were excellent.
The room was lovely, but sachets were not replaced and greater attention would have been appreciated there. There was only one drawer above the fridge and my husband did not unpack as no space for clothes.
The hotel is brilliantly placed to see the major sights.
Thank you for a super stay . We would recommend the Sura Design Hotel.

Leisure Partner

8/10

Excellent

25 Sep 2025

Ishtiaq Ahmed

The hotel was lovely and in a really good area to access tourist attractions. The staff were very friendly and hospitable. The room was large and clean. Sraff celebrated our anniversary by giving us some treats in the room which was very kind. The breakfast was basic but nice. We enjoyed our stay here and would retun back to this hotel if we were in istanbul again.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Mohamed

Great service, breakfast, the waiters were hard working and superb. Rooms were clean and fresh. Place was close to everything we could ask for.

Leisure Family

10/10

Exceptional

02 Sep 2025

Naci

Good location, staff are amazing very convenient and safe.

Business_and_leisure Family_with_children

6/10

Pleasant

19 Aug 2025

Robin

Leisure Family

8/10

Excellent

17 Aug 2025

Robyn

A very

Partner

2/10

Poor

13 Aug 2025

Yibulayin

I booked through Expedia for two adults, two kids, after 20+ hours of flight, we were told that the check-in said they only saved one room for us which only have one king size bed. Front desk staff seems irritated with a question I didn’t have any option in the last minute, I wouldn’t book this hotel again. Food around this hotel is extremely expensive almost triple the price than the regular restaurant.

8/10

Excellent

05 Aug 2025

mohammed saleem

The pool is lovely, the gym has is small but enough considering your on a holiday. The breakfast variety is good and the breakfast staff always polite and helpful. The showers are lovely. Location is very close to Hagia Sophia. The reception staff are very supportive and kind. Onsite restaurant is expensive.

Leisure Family

10/10

Exceptional

20 Jul 2025

Stephanie

Staff was great. Room was great and a great value for the money. The area is EXCELLENT though. Safe and near everything (also near the tram). The restaurants nearby are super friendly and really we could have just stayed on our own street and been super happy. Will definitely be coming back and that’s rare for me to say. ;)

Family

2/10

Poor

18 Jul 2025

Mohammad

Nothing was unique about this property!
Staff were extremely rude!
Building work was going on …terrible room service…very poor breakfast

Business Partner

8/10

Excellent

11 Jul 2025

Montserrat

+Location was perfect.

- The balcony area smelled like cigarettes bc other guests smoke outside.

Leisure Family

6/10

Pleasant

05 Jul 2025

Kimberly

The room was

10/10

Exceptional

11 Jun 2025

Harold

amazing always always staff is very helpful and nice

Self

2/10

Poor

31 May 2025

Sebastian Martinez

The hotel is in a great area, which was the one real positive. Unfortunately, the overall experience left much to be desired. Upon arrival, I found women’s hair on the bed – a basic cleanliness issue that should never be overlooked.

The biggest issue happened during checkout. I intended to call a trusted, honest taxi driver we had used earlier, but the hotel staff insisted on calling their own driver. I agreed only on the condition that the driver would offer a fixed price. Halfway to the airport, the driver suddenly doubled the fare and pressured us to pay it, falsely claiming we were going to be late. We had 5 hours before our flight and plenty of time — it was clearly a scam.

I tried contacting the hotel multiple times after this incident, hoping for at least an acknowledgment, but received no response at all. Poor service, no accountability, and a lack of basic hygiene made this a very disappointing stay. I would not return and cannot recommend this hotel based on my experience.

Leisure Family

6/10

Pleasant

25 May 2025

tatiana

The location of the hotel is very central and close to all main attractions, which is convenient. But it’s also very crowded and sometimes feels overwhelming . Hotel is very cute , rooms are small and not very clean . That floor carpet needs to be cleaned or better replaced. Food at breakfast was below average and service is ok. Front desk staff however were very nice .
Personally, I wouldn’t stay there again.

Leisure Family

10/10

Exceptional

24 May 2025

Patricia

Very good location

Partner

4/10

Poor

22 May 2025

aasish

The property is not a 5* hotel with amenities that are not good quality.

Service at breakfast was very poor and area was dirty.

Even though we were in a non-smoking room, all we could smell was smoke.

Leisure Family

6/10

Pleasant

12 May 2025

Alvin

Great location and very central. The staff was very helpful. Property not maintained properly - with dirty carpets and unkempt entrance/lobby.

Leisure Partner

10/10

Exceptional

17 Apr 2025

Guy

It’s perfect, have stayed twice in the past two years and will go again

Business_and_leisure Self

6/10

Pleasant

07 Apr 2025

Verified traveler

Just okay

Convenient for visiting the tourist sites, but wish we had stayed at a nicer hotel in Galatea and just taken the tram (which is cheap and easy) to the tourist sites. Bathtub in room leaked and flooded half the room. The room looked onto the ‘winter garden’ area of the hotel where there is a charcoal grill chimney, room always smelled very strongly of charcoal. Bed was fine but pillows are old. Rooftop restaurant has a nice view but expensive and poor food (dips were served with tortillas from the supermarket, which in a place like Istanbul which has amazing local breads, is just lazy and ripping off your guests).

Partner

2/10

Poor

06 Apr 2025

mark

Not good

Friends_and_family Friends

10/10

Exceptional

06 Apr 2025

Verified traveler

The service was amazing. The only thing that I would say is that the accommodation for two people sharing a room with twin beds isn’t as comfortable. Other than that, the hotel is stunning and the staff is lovely.

Friends_and_family Family

6/10

Pleasant

17 Mar 2025

Gideon

The location was great! 6 min walk to the hagia sofia and blue mosk. The check in was not too good. They were going to put all parties in one room and i had to tell then that i booked three separate rooms. We were then not put in the room that had been confirmed when i booked.

Leisure Family

8/10

Excellent

04 Mar 2025

Rajendra

Very good location.
Very good restaurants nearby
Friendly and attentive staff.
Sister hotel opposite has all the facilities

Leisure Family

10/10

Exceptional

01 Mar 2025

Amirali

This Hotel is very conveniently located near Hagia Sofia, Blue Mosque and Grand Bazar. Also Public transportation is also very near to this Hotel. Staff is very friendly and ready to help.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Thea

Had a great stay here. Spacious room, comfortable bed, calm and quiet in the bustle of Istanbul. The shower was glorious, we visited on a freezing cold weekend and it was amazing to be so close to the sights and pop back in to warm up by the lobby fire or with a hot shower. Didn’t have time to try the restaurant or the amenities, but would still highly recommend staying here!

Leisure Partner

10/10

Exceptional

08 Jan 2025

Juliane

We had a great stay here. The property is well maintained and shares a Hamman-style Spa with their sister hotel across the street. Access to sauna and steam room was included in the stay, which was an excellent relaxation after a long day of exploring the city!

Leisure

10/10

Exceptional

07 Nov 2024

Harold

Convenient location

Leisure Friends

10/10

Exceptional

25 Oct 2024

Rohan

Great location for historic sites, all within walking distance.

Leisure Partner

4/10

Poor

22 Oct 2024

Zhao Jun Deacon

Apart from the location, this hotel does not have much else to offer. The rooms were not very clean. VIP access was not honored despite Expedia Gold status. For the price there are far better options available and I would not recommend staying here.

Leisure Family

10/10

Exceptional

20 Oct 2024

Verified traveler

Fantastic hotel

Lovely hotel in great location. Attentive service and really high quality.

Friends_and_family Family

10/10

Exceptional

19 Oct 2024

Ina

Very nice place

Business_and_leisure Family

10/10

Exceptional

17 Oct 2024

Ben

The hotel is located in the tourist part of the city, conveniently adjacent to a tram stop. It is bright and clean throughout. The rooms are spacious and well appointed with all the necessary features, including a safe. The cleaning staff were most helpful, making sure we had everything we needed. The breakfast buffet was plentiful, and I cannot say enough good things about the waiter, who was most attentive. Also, the roof restaurant, with its splendid view of the Blue Mosque, provided a wide variety of excellent entre's.
The only negative was the concierge, who we asked to set up a tour of Hagia Sofia for us, but did not inform us of some additional payments we had to make to the tour guide, after we had started the tour.
Apart from this, the hotel was excellent, and I would not hesitate to stay ther again.

Leisure Family

8/10

Excellent

16 Oct 2024

Nadeem Ahmad

Nice location.

Leisure

8/10

Excellent

16 Oct 2024

Shahlo

Close to everything

Leisure Family

10/10

Exceptional

14 Oct 2024

Gavin Beric

Fabulous hotel, spotlessly clean. The staff are amazing always smiling and helpful. We stayed for 7 nights in a deluxe attic room, which was fantastic. Don't be fooled by the term 'attic', it was big, plenty of room, very comfy bed, large shower room with toiletries and soft towels. A safe and fridge was in the room, bottled water every day. Breakfast was plentiful and delicious.Even though the hotel was central, it's within walking distance of most of the major sites, with easy access to buses and trams for others. The area is very busy, but you couldn't hear any outside noise in the hotel. I would definitely stay here again and highly recommend to everyone. I loved it.

Leisure Family

10/10

Exceptional

05 Oct 2024

sabrina

Great Hotel, Just bad check in / wrong room

The Hotel is great unfortunately our start was everything but great as we received the wrong room and at first there was not a solution that we could accept. We did change the room the next day but again they did not give us 2 separate beds and we had to ask again as this was what we booked.
after a lot of back and forth we received a complimentary dinner and were told a refund for the first night. We are still waiting for the refund???
Besides the issue and what we felt like bad check in the rest of the stay was great, breakfast staff is super nice, the spa is amazing and the locotion can't be better. I would probably chose the Sura Hotel instead of Sura Design as you have to cross the street to use the Pool , spa , garden etc.

Friends_and_family Friends

10/10

Exceptional

26 Sep 2024

Berti

property was clean, nice and very convinent to sorrouned area

Leisure Partner

8/10

Excellent

26 Sep 2024

Peter J

First class hotel and service. With regards to the garden room, may wan’t to tidy up rear porches and sweep this area. Great hotel and customer service was excellent. Would use again.

Leisure Partner

8/10

Excellent

22 Sep 2024

Bharat

The Sura Design is well situated in the Sultanahmet area and opposite the Hagia Sophia Sura as well. The hotel is nice and decorated well. Staff are helpful and nice. You can also go to the other hotel where there is a pool and also have breakfast there.

My only reason for 4 stars is the breakfast could be better labelled and as a vegetarian choice was limited, although they did always try. On the whole a great place.

Leisure Family

10/10

Exceptional

20 Sep 2024

patrice

Perfect location for seeing the Blue Mosque, Hagia Sophia and Palace!

Leisure Partner

10/10

Exceptional

16 Sep 2024

Daniel

Great experience. Highly recommend.

Leisure

10/10

Exceptional

15 Sep 2024

Mariele

Great location! Walkable to main tourist attractions and shopping. In the heart of the old city. However, the area prices are expensive especially with Istanbul inflation recently. Otherwise it was perfect if this was your first time in Istanbul.
Hotel provided transportation to airport for a fee. Breakfast was included and perfect to get our day started. They have an amazing restaurant located downstairs Galeyan and it had the best manti we have ever had! Delicious! Would recommend this hotel.

Leisure Partner

8/10

Excellent

12 Sep 2024

allan james

Views from balcony beyond the garden area very poor, not hotel property but should have been notified of this at booking. Staff great and very respectfull. Central location bur very busy with surrondi ng restaurants and determined waiters seeking business

Leisure Partner

10/10

Exceptional

12 Sep 2024

JASWIR

Very convenient for tourists, shopping, mosques, tram stations etc.
Great food all around

Leisure Family

10/10

Exceptional

26 Aug 2024

Ivana

We absolutely loved our stay. Staff was very helpful, friendly and welcoming. Location was just perfect. Walking distance to Grand Bazaar, parks, Hagia Sophia Mosque and many restourants. Can't wait to go back!

Leisure Family

10/10

Exceptional

16 Aug 2024

Jyoti

First of all, we came in pretty late in the evening and Matt was fantastic and helping us get settled and also getting us set up for food. The next day we enjoyed the Turkish bath and spa, ulan and kadek went above and beyond and really did a fantastic job. Over all the staff at Sura did exceed our expectations.

Leisure Partner

6/10

Pleasant

11 Aug 2024

JUAN

Very good location.
Hotel rooms not the best.

Leisure Partner

10/10

Exceptional

02 Aug 2024

Natasha

The photos of this property were the selling point, and it did not disappoint. The room I booked was very large, and beautifully decorated. From the moment I arrived, I was warmly welcomed and the porter provided information about getting around and highlights of the immediate vicinity.

Special shout out to ilham, Sezgin and Damindo - the team from the breakfast dining room. After just one morning, they knew exactly how I liked my coffee, and that I needed caffeine even before contemplating food. A great introduction to the friendliness and attention to detail of the hotel staff, and Turkish people.

The selection at breakfast was great. I also had a chance to dine at the rooftop Panorama Restaurant, with a wonderful selection of wine and local cuisine. Highly recommended and close to everything in a bustling neighbourhood.

Leisure Self

8/10

Excellent

17 Jul 2024

Navin

Excellent staff. Great proximity to the Haggia Sophia and other highlights. Slightly in disrepair. I would recommend it to anyone for their first visit to Istanbul.

Leisure Family

10/10

Exceptional

14 Jul 2024

Joanne

Perfectly located. Friendly accomodating staff

Partner

8/10

Excellent

13 Jul 2024

Nicola

Lovely hotel in an excellent position to visit all the sights. They were helpful, and moved us to a new room when the aircon went off. Great rooftop terrace restaurant with brilliant views.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Robert

excellent

10/10

Exceptional

19 Jun 2024

Julia

Fabulous, clean and close to everything.

The hotel fabulous, it was very clean and staff were very helpful. The breakfast was very good and the view from the restaurant was wonderful. This hotel was surrounded by good restaurants and easy walking distance to attractions, shops and public transport.

Partner

10/10

Exceptional

10 Jun 2024

Amrita

Second time in Istanbul and decided to use this Hotel and so glad I did. Great location and within walking distance to some of the main things to do. Hotel was nice and was given a free upgrade on our room. Margarita was extremely helpful and simply the best. She went above and beyond to help me get my phone back after leaving it on a transfer bus. Couldn’t help her enough

Business_and_leisure Partner

10/10

Exceptional

07 Jun 2024

Svetlana

I stayed at Sura Design Hotel multiple times. I really like that it has everything in one place. Multiple restaurants, great spa, pool, roof top. Staff was polite and welcoming. And in addition to it, location is close to so many attractions. And there so many different restaurants around, some work all night long, it's very convenient.

Leisure Self

10/10

Exceptional

16 May 2024

Shabeer

Incredible staff members make you very comfortable in this hotel . Love the location easily accessible to all . Will definitely recommend it to all my families and friends . 😊❤️

Leisure Family

8/10

Excellent

13 May 2024

Marisa

A nice place

The hotel is very well situated. Walking distance to many of the places in 'old town' that we wanted to visit. Very clean. Staff interactions were fine. their breakfast offerings were varied, and tasty. The rooms on the 4th floor can be a bit tight particularly if your attic window has a sloped ceiling. Very clean. The bed pillows were less comfortable than expected but acceptable. The comforters are short for the size of the bed and could not be adjusted.

Friends_and_family Family

6/10

Pleasant

27 Apr 2024

kim

Room felt dark as not much light came through window due to hedge outside
Shower door leaked
Comfortable bed
Complimentary water each day
Not hotels fault but had to brave the constant pestering of restaurant promoters every time we left or returned to hotel

Partner

10/10

Exceptional

20 Mar 2024

Timothy

Another great Stay

Our second stay with Sura was another great experience. The staff are very welcoming and friendly and the rooms are very comfortable. The location also can’t be beat!

Partner

10/10

Exceptional

17 Mar 2024

Judith Mary

A good hotel in walking distance of the main sites.

Leisure Self

2/10

Poor

09 Mar 2024

Ram

Location of property is excellent but everything else sucks, our room carpet was filthy dirty, between blackened carpet to spills on carpet which were not cleaned, felt room was very unhygienic, brought it to front desk attention to get it clean before next guest arrives, room service terrible ask for ice their ice machine was broken, I have seen better motel 6 then this 5 star hotel,

Leisure Partner

8/10

Excellent

23 Feb 2024

Jonathan

Wry nice rooms. Close to blue mosque

Leisure Family_with_children

10/10

Exceptional

17 Feb 2024

Muhammed

Amazing experience

We were originally put into a room where there was constantly loud music being played from the outside restaurants but then was offered an upgrade for £60 where it was a lot more quieter and a lot bigger room. Happily took it as we were there for 5 days. The location is perfect and centralised to everything, the metro was a 2 minute walk along with grand bazar only being a 10 minute walk. Staff were all friendly and were happy to help whenever needed. The breakfast was lovely in sura design, which is a bonus as you have the opportunity to either go to Sura design or sura Hagia Sophia.

Partner

10/10

Exceptional

17 Feb 2024

Kathleen

Our first visit to Istanbul and we spent 5 nights at this fabulous, centrally located hotel. Well looked after by the staff, esp. Burak, Òzay and Aden, who really went out of their way to answer our queries, arrange outings and in general, make our visit a real pleasure. Thank you.
Btw the buffet breakfast is EXCELLENT!

Leisure Friends

10/10

Exceptional

15 Feb 2024

Etleva

The hotel was very wonderful and welcoming, the service was great and everyone was so nice and friendly. Clean environment, delicious food and such a beautiful relaxing hotel. The spa treatment was amazing and the concierge were very helpful with touristic information.

Leisure Family

10/10

Exceptional

09 Feb 2024

Sana

Staff were lovely and very efficient.
Clean and a good area away from the sights.

Leisure Family

10/10

Exceptional

02 Feb 2024

Kenneth

Nice hotel in a good location

Leisure Self

10/10

Exceptional

18 Jan 2024

Wendy

Perfect for Sightseeing

A lovely hotel, with very comfortable and clean rooms. We could easily walk to all the main attractions. The front desk staff especially Rezza(?) were very pleasant and helpful. I would happily stay here again.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2024

ANGELA

Really great stay

Really enjoyable stay. Service is very good, and location is perfect-so close to the historical sights but still mostly quiet at night so able to sleep well in the super comfy beds.
Rezzak and Salma on reception were lovely!
Breakfast is mainly Turkish but you can ask for eggs cooked the way you like it.
Hotel very stylish.

Friends_and_family Family

10/10

Exceptional

14 Jan 2024

Denis

A beautiful hotel right next to Blue Mosque and Haya Sofia. Super friendly, attentive staff.

Leisure Self

10/10

Exceptional

12 Jan 2024

lisandra

Great hotel and location. The city trolley was fun to ride. Lots of restaurants too

Leisure Family

10/10

Exceptional

04 Jan 2024

Elizabeth Rhian

Great location walking distance to all the main sights. Our flight arrived early in the morning and the staff did all they could to give us an early check in despite the hotel being full.

Leisure Partner

4/10

Poor

16 Dec 2023

Verified traveler

OK, but..

I wasn't offered an upgrade even though the Hotel was a VIP access Hotel, it was half empty and I was a Gold member.

Business Self

10/10

Exceptional

14 Dec 2023

Nicole

Amazing location!

This place was amazing. This location was close walking distance to the main tourist attractions, but yet tucked away on a small, secluded sidestreet. You walk out the doors and there’s restaurants everywhere. The view from the rooftop restaurant was gorgeous, we didn’t eat there,
But had a drink to soak up the view.

What I didn’t know, is you get to use all the facilities at the sister hotel across the street. This is where the breakfast buffet and pool are located. It’s literally five steps across the street.

Would definitely stay here again, highly recommended.

Friends_and_family Friends

10/10

Exceptional

08 Dec 2023

Yulia

Perfect location , cozy and clean hotel
Individual transfer from and to the airport was awesome .
I enjoyed my stay

Business Self

10/10

Exceptional

03 Dec 2023

Zeenat

Great location !
Food on your doorstep
Rakaan at reception was very helpful
Great hotel !

Leisure Family

10/10

Exceptional

29 Nov 2023

Mario

Good hotel great locating excellent staff especially SELMA she is absolutely fantastic all the staff are so good , sorry can’t remember names ,, Mohamad Zera is brilliant as well

Leisure Family

10/10

Exceptional

27 Nov 2023

Svetlana

The room excellent, I liked the balcony and the view of a garden. very quiet and clean

Leisure Self

10/10

Exceptional

27 Nov 2023

Mario

Nice hotel , every one is very good ( staff ) especially SELMA , she is amazing absolutely fantastic but am bit disappointed i did NOT receive the VIP access benefit

Leisure Family

10/10

Exceptional

26 Nov 2023

ASHRAF

Everything was excellent
Staff were brilliant and very helpful when asked for advice

Leisure Family

8/10

Excellent

21 Nov 2023

Michele

The Sura Design Hotel was very good. The area was in a perfect location. Restaurants were excellent, concierge was great helped my friend locate her jacket at the airport lost and found. Only negative thing was my son and his girlfriend had massages at the spa and it was freezing in the massage rooms. About 35 degrees it was an extremely unpleasant service.

Leisure Family

8/10

Excellent

17 Nov 2023

Sarah Elizabeth Tamar

We had a wonderful time for the second time this year and will definitely use the hotel for a third time if we return to Istanbul .. the little road with the two Sura hotels are a real little busy hub with all the very good restaurants and the lovely coffee shop within 20 steps and then the close proximity of the two mosques tourist attractions shops and the Grand Bazaar within a 10 minutes walk .. the hotel staff are so friendly chatty and helpful .. the house keeping lady kept our room beautifully set up and clean every day with water topped up 🙌 .. the room itself 413 was comfortable enough the furnishings and decor in the attic rooms possibly need a much needed refurbishment with a brighter colour on the walls as their quite dark and dimly lit and a better way of covering the arched windows to keep the light out would be good 👍 .. but for a 4 night stay it was fine .. we had a lovely time staying with you again thank you

Leisure

10/10

Exceptional

15 Nov 2023

Zafrin

I love this this hotel, no complaints what so ever. Staff was too nice and always there to help around. Will definitely recommend.

Leisure Self

10/10

Exceptional

13 Nov 2023

Agne

Staff was excellent, very accommodating, helpful. The room was beautiful, clean, causy.
The staff from breakfast was just amazing! This hotel is highly recommended. If we ever come back, we will be staying at the same hotel. The staff made our wedding anniversary weekend very special ❤️

Leisure Partner

10/10

Exceptional

12 Nov 2023

Matthew Scott

A unique property in the heart of the action in Istanbul. Close to all of the major attractions.

Leisure Family