Name: No:12 Hotel Sultanahmet
Address: Alemdar Mahallesi, Prof. Kazım İsmail Gürkan Cd., 12, Istanbul, 34110, TR

8/10

Excellent

30 Jun 2026

Dessie

It’s a great central location. The AC didn’t work very well rooms were warm and had to have the card in for the AC to run. Breakfast was not worth the money. The staff was wonderful. Thank you!

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Rosa H

Las habitaciones muy limpias y cómodas ,el desayuno era variado con diferentes opciones cada día .Los pastries ricos .El staff muy amable y siempre dispuestos a ayudar .Definitivamente me quedaría otra vez .100% recomendados

Friends

10/10

Exceptional

02 Jun 2026

GISELLE M

Location is great to point of interest. Breakfast was delicious and the staff was super super great and professional.

Friends

2/10

Poor

12 May 2026

Ziad

Very small rooms. They control the AC and almost like there is no one.

Family

6/10

Pleasant

03 May 2026

Victoria

We didnt get off to a great start… the day before our trip the hotel cancelled our room for no reason. Apparently this was the fault of a member of staff at the hotel . I had to spend hours on the phone and on online chat to rebook my room. The room prices had obviously increased so needed to negotiate with hotels.com to fix the issue. Because i had to rebook i also lost my topcashback of £25! This was very stressful the night before our trip. Once we arrived the man on the front desk was unapproachable and didnt make us feel welcome, however they had made a pretty display on our bed as it was our anniversary. The rooms are very basic and small but you have everything you need. The location is amazing. You are right in the heart of the tourist area. One morning another hotel guest woke us up playing a recorder. When we complained the same man at the desk shrugged his shoulders and said “well its the morning”. He offered no help. Another guest knocked on theor door and complained to them. The reception was sadly very unhelpful and barely looked up from his phone when you walked in. The lady serving coffee in cafe area was wonderful. Welcoming and chatty but the coffee was very expensive! All in all the room was fine 3 stars at most as very basic but great location is good

Partner

10/10

Exceptional

25 Apr 2026

Ian

Breakfast was great, rooms warm and very clean, nice fresh water after each clean - very obliging and friendly staff. Great location - close to everything. Would definitely stay here again and highly recommend

Partner

10/10

Exceptional

20 Apr 2026

ANTHONY LEE

Good location in istanbul

Family

8/10

Excellent

08 Apr 2026

SANA

breakfast was good. upon check in i was given the biggest room with best view. yet it was very very small. staff was very friendly. very good location in sultanahmet. i recommend it if the small space is not an issue.

Family_with_children

6/10

Pleasant

04 Apr 2026

Alex

It was not what I was expecting, the pictures are way better than reality.

10/10

Exceptional

18 Mar 2026

Nicholas

Rooms are clean and a good size. Breakfast is buffet style in their on site cafe. It’s well located for the Blue Mosque etc being within 5 mins walking distance. Access to the tram and metro are also close by. There are plenty of restaurants nearby.
Staff were friendly and helpful.

Partner

10/10

Exceptional

10 Mar 2026

Nadine

Good location- very convenient.
Clean room, good bang for your money & the coffee shop downstairs was yummy

10/10

Exceptional

20 Feb 2026

Jonathan

This hotel was perfect for what was looking for. A minute walk to Hagia Sofia and the Blue Mosque, 10/15 minute walk to the Galata bridge for the ferries across the river.

The room itself was fantastic. Very comfortable bed, fridge, spacious bathroom with a great shower. The room was cleaned as and when requested with water being resupplied each time.

Both members of staff that I spoke to were very helpful especially the gentleman that I spoke to when I checked in at 9pm on Wednesday 12th February, I never caught his name unfortunately. He was happy to help me with a few Turkish phrases and words to help me out along with a good place to eat.

Self

8/10

Excellent

18 Jan 2026

Joseph

The room was always cleaned , the staff are friendly

Business_and_leisure Family

10/10

Exceptional

19 Dec 2025

Ileskul

Staff very friendly and helpful. Rooms clean. Wifi working good. Breakfast is great, 8-11am.

Leisure Family

2/10

Poor

13 Dec 2025

Kelly Pui Man

Room was small and not very clean. Noisy outside and no air con.

4/10

Poor

07 Dec 2025

Brett

Staff was great. Room was falling apart

8/10

Excellent

02 Dec 2025

Andrew

The hotel is in a great and convenient location and has a great rotation of breakfast options.

Leisure Family

10/10

Exceptional

13 Oct 2025

RAFAEL

Excelent hotel in the heart of Istanbul, great breakfast ando super friendly staff, they store our lugagge after the check out. Totally recomended for your vacations in Istanbul.

8/10

Excellent

13 Oct 2025

Adnan

A small, cozy hotel conveniently located near the Metro M4 line (from the airport) and close to the city center. Hagia Sophia and the Blue Mosque are just a 5–6 minute walk away. The rooms are quite small but sufficient for a comfortable night’s rest. The hotel is right next to a busy street, which might bother some guests, especially during the summer when it would be nice to keep the window open. The staff are very friendly and helpful. Serdar and Inga are true hosts, always ready to share useful tips and recommendations. The breakfast could be a bit more varied, but you definitely won’t go hungry. Overall, it’s good value for the price.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Alexander

Hotel Sultanahmet is located perfectly, only a few minute walk from Hagia Sophia and the Blue Mosque. Tons of restaurants in the area and s grocery store on the same block. Very clean, good AC, VERY good breakfast! The staff is the friendliest i've seen in any hotel! Inga (the room service lady) helped us with everything we needed, she gave us an outlet adapter, corkscrew, and a public transport card free of charge, that was so nice of her! Thank you so much Inga! Will definitely be back!

Leisure Family

6/10

Pleasant

02 Oct 2025

Sau

We didn’t feel comfortable with the sheets and duvet.

Leisure Partner

2/10

Poor

29 Sep 2025

Rana

Poor poor service

Family

6/10

Pleasant

17 Sep 2025

Karl

Don't base your stay on the trip advisor reviews of the rooftop breakfast. That was closed on our stay, breakfast was ok not great, and served in the ground floor lobby cafe

Partner

10/10

Exceptional

28 Aug 2025

Olga

Want to thank you the stuff for my comfortable stay in Istanbul

Business_and_leisure Self

4/10

Poor

18 Aug 2025

Jhenelle

We spent 9 nine days… overall the staff were COI

10/10

Exceptional

12 Aug 2025

zeeshan

Good location near the tram stations ..walkable from the grand bazaar..excellent staff..excellent bed and cleanliness..good internet. The housekeeping ladies were really warm and nice ..breakfast and coffee was also really good

10/10

Exceptional

08 Aug 2025

Myriam

Excellent location! Staff were very polite and helpful! Cleaning ladies did an excellent job keeping everything clean ! Definitely grade value to money ! Wouldn’t hessite to stay again !

Leisure Family

10/10

Exceptional

04 Aug 2025

Zaid

Great hotel in an excellent location just a 5 minute walk from major attractions like Hagia Sophia, the Grand Bazaar, and many other landmarks. The surrounding area is lively, full of restaurants including Nusr-Et and many others, yet the hotel itself remains very quiet and peaceful. The service was excellent, making the stay even more enjoyable.

Leisure Self

8/10

Excellent

03 Aug 2025

Sadia

Overall good. Breakfast should have included at this price.

Leisure Family

10/10

Exceptional

03 Aug 2025

Zaid

Excellent hotel with friendly staff, the location is great it’s a walking distance (5 mins) to Aiya Sofia & Grand Bazar! The area is full of restaurants and tourist attractions, the hotel is quite and very comfortable

Leisure Self

10/10

Exceptional

28 Jul 2025

Tatsiana

Very nice place.

6/10

Pleasant

16 Jul 2025

Karen

Staff was friendly, the hotel is located in a good area easy to walk to almost all the main tourist areas in Istanbul. Breakfast options are limited. The transportation was good, they have spacious vans and in good conditions however, the drivers are careless when driving, over the speed limit and not slowing down in curves etc. we were very scared both times on our way from the airport to the hotel and on our way back to the airport.

10/10

Exceptional

22 Jun 2025

Steven Ronald

Great hotel, great price, pleasant experience

Leisure Self

10/10

Exceptional

05 Jun 2025

Youngmin

If you salty first floor
Open the window then you can meet beautiful yellow cat
Feed him and play he so cute😍

10/10

Exceptional

03 Apr 2025

Ravinder

Nice hotel

6/10

Pleasant

26 Jul 2023

Jaffer Abdur

Excellent location. Rooms are much smaller than in the photos. Staff was very friendly and helpful.

Leisure Family

4/10

Poor

23 Jun 2023

Ehsan

very tiny rooms with no air to breathe. very small reception and lobby, very small elevator and no air conditioning in the hallways. everytime i went out my room there was no ac i thought i was gonna pass out from the heat, not to mention the lights in the hallway were motion sensored and very bad

Leisure Family

8/10

Excellent

17 May 2023

Shadi

O

Business

10/10

Exceptional

05 Mar 2023

Dato Adam

Best Istanbul Stay Everrrrr

The hotel is a gem boutique hotel.
The staff is super nice n friendly. The housekeeping also very honest and takes good care of our room n its always clean. The breakfast is like home cook.
The hotel makes u feel so welcome n u forget that u stayed is the hotel.
Hadica and the rest of the team are really great in any help u need.
Will definately stay there again as it is also central to anywhere for tourist

Friends_and_family Family

8/10

Excellent

02 Feb 2023

Fazlin

Loved the location, the cleanliness and the staff is friendly especially Hatice!! She was very helpful and cheerful
Hope to see them all again

Friends_and_family Family

10/10

Exceptional

02 Feb 2023

Marlon

I will definitely go back in this hotel!! If you wanna be in the old town and with a reasonable priced hotel… this is the one! The location is excellent! Very close to Marmaray station and the tourist spots! The staff and i mean all of the staff are super accomodating and very helpful! They would please you to your needs! The view from the breakfast place ( deck) is fantastic! Definitely the rooms are clean… small but good enough for sleeping. I would recommend this future travelers! Thanks again for making my stay extra special!

Business Self

8/10

Excellent

27 Sep 2022

Zaira

Situated in the heart of Istanbul No12 is the ideal place to stay for a short weekend trip.
You are a 10 minute walk away from the Blue Mosque and Hagia Sophia mosques. The Bazaar is a short walk away in the opposite direction and you have the local metro on your doorstep.
The hotel is small and clean and functional which is what you need if you don't plan on staying for more than a few days.

Leisure Family

8/10

Excellent

25 Aug 2022

MD ZUBAIDI

Staff were helpful, room was clean

Friends_and_family Family

10/10

Exceptional

05 Aug 2022

pedro

Excellent staff!!!!

Leisure Family

10/10

Exceptional

11 Jul 2022

Wajiha

We had a lovely stay at No:12 Hotel Sultanahmet.

The service staff and desk staff were really friendly and helpful, especially Han.

The room was very nice and clean (and cleaned every single day!), but it was very small. This didn't matter much as we were out for the majority of the day so didn't need to use the room as much.

The hotel is very central, with everything close-by - Sultanahmet and Hagia Sophia were 5-10 mins away via walk, lots of souvenir shops and tons of food options nearby.

The rooftop view is beautiful and there are many rooftop restaurants next door, so we stayed at these rooftop places until quite late knowing that it is safe to walk back to our hotel which was 1 min away.

Would definitely stay again!

Leisure Friends

6/10

Pleasant

02 Jul 2022

Hiba

Don’t accept level one rooms , smelly and the noise like you sleep in the lobby we ask the receptionist and they done nothing even the they didn’t accept to adjust the price , the receptionist Rahma very kind and friendly and he’s the only one speak English he help us to move one room up but we stuck with the other one no sleep no rest from the noises

Leisure Family

10/10

Exceptional

13 Jun 2022

Amna

Cant fault anything. Everything was better than expected

Leisure Family

10/10

Exceptional

04 Apr 2022

Yusuf

We really enjoyed staying here. The hotel itself was nice and clean. Lovely team and very helpful all the time. Will be back