Yotel Tokyo Ginza

Japan , Tokyo
Minato City, 1 Chome-7 Shinbashi, Minato City, Tokyo, Japan
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100 reviews shown

10/10

Exceptional

25 Apr 2026

Jeffrey

great breakfast ….gym well equipped

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Robert

Great place

Partner

10/10

Exceptional

22 Apr 2026

Herman

Excellent staff, flexible with early check in, clean room, uncomplicated, comfy beds. Would stay again in perfect area Ginza

Self

8/10

Excellent

19 Apr 2026

Cherish

Great size room for Tokyo. We had a king bed. Very clean.

Partner

10/10

Exceptional

19 Apr 2026

Min

Prime location. Limited amenities but that’s ok considering area.

Self

10/10

Exceptional

16 Apr 2026

John Paul

Superb hotel with great staff, great breakfast, very nice modern rooms, and superb location. Will come back again!

10/10

Exceptional

15 Apr 2026

vipawan

Very close to shopping areas in Ginza.

10/10

Exceptional

15 Apr 2026

Kristine

Clean room, beautiful modern rooms. Excellent customer service. Great and perfect location. Highly recommend for families with teenagers.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Alexander

Super easy, great hotel - with amazing location.
Very much a drop your stuff and explore hotel!

Self

8/10

Excellent

09 Apr 2026

Rowan

Excellent location and clean, efficient rooms.

The proximity to the train station, a family mart, and the Don Quixote saved us a lot of transportation time and allowed for lots of cheap supply runs.

The rooms are definitely a little tight when you have more than one suitcase, and the light from the toilet is very bright and you can’t turn it off as it shines through the glass restroom doors, but otherwise the room was very efficient and had everything we needed including water, coffee, toiletries, and two mirrors.

The food was very expensive so if you are budget traveling I wouldn’t recommend eating at the hotel itself, but the hotel being so close to the family mart made cheap breakfast super easy! They both hold baggage before and after check in and will ship your bags to the next hotel which was incredibly helpful.

The only downside is that they say they have laundry but it is $5 USD per shirt and you pay per item of laundry so a weeks load of underwear and shirts would have been at least $50-$60 for the both of us. Better to use a coin laundromat. Otherwise we really enjoyed the atmosphere and convenience of this hotel.

Friends

10/10

Exceptional

08 Apr 2026

Khadijah

Very clean

8/10

Excellent

08 Apr 2026

mike

Laundry service is standard plastic bag with checklist. Works in a pinch.

Family

8/10

Excellent

07 Apr 2026

The staff was super helpful and any minor concerned we had were addressed immediately. Also conveniently located to a train station and nearby shopping

10/10

Exceptional

05 Apr 2026

mike

5 star in every way. The property, the staff and amenities were some of the very best I’ve ever experienced.

10/10

Exceptional

05 Apr 2026

Marie Cristine

I loved my stay here. Best hotel stay I’ve had in my life.

10/10

Exceptional

05 Apr 2026

Panthea

The room was very clean and spacious and the beds were great. The breakfast buffet wqs good too except for the coffee maker

Family_with_children

10/10

Exceptional

02 Apr 2026

Vishal

Very nice place to stay great location for ginza and shopping.

Family_with_children

10/10

Exceptional

02 Apr 2026

GEMINI

Highly recommend this hotel as it is accessible
to public transportation. Location is in Ginza,
a luxury shopping district. Hotel is very clean and staffs exemplify good customer service.

Partner

10/10

Exceptional

29 Mar 2026

Pei Yan

Good

Family

8/10

Excellent

29 Mar 2026

Danielle

Small is an understatement. I booked a premium queen. This is a nice place but it’s more for a one bag long weekend stay then a long term.
I truly lived out of my suitcase because there isn’t even a luggage rack for you to open it.
If you are traveling with 2 suitcases I recommend you look into a King Size rooms
The pictures are very deceiving. It’s a nice, clean hotel with a nice staff but way to small for me.

Partner

8/10

Excellent

29 Mar 2026

Danielle

The rooms are extremely small and the pictures are very deceiving. I booked a premium queen and with 2 suitcases there was barely any room to more. Literally lived out of my suitcase not being able to unpack anything. If your taller then 6’ forget about closing the bathroom door without your knees hitting the door
This is a more of a one suitcase overnight stay vs a full wee trip. The hotel is nice, the breakfast was good, the staff is friendly but I am not a big fan of the new self check in at a kiosk concept

Partner

10/10

Exceptional

29 Mar 2026

Gloriette

I had a wonderful stay at YOTEL Japan. The breakfast was always fresh and absolutely delicious, with a good variety to start the day. The customer service was outstanding staff at the front desk were especially caring, attentive, and always willing to help with any questions or requests.
One thing I really appreciated was the lack of any communication barrier. The team spoke clearly and made everything easy, which made my stay even more comfortable and stress-free.
The location is also a huge advantage, as it’s close to many attractions, transport links, and places to eat, making it very convenient for exploring the area.
The rooms were clean, modern, and well-maintained, with everything I needed for a comfortable stay. I also liked the overall atmosphere of the hotel as it felt welcoming and efficient.
I would definitely stay here again in the future and highly recommend it to anyone visiting Japan

Family

10/10

Exceptional

26 Mar 2026

Faizal

- Great central location close to shimbashi station
- Super efficient check in and helpful staff
- Modern room with comfortable beds and surprisingly quiet for the location

8/10

Excellent

25 Mar 2026

Barbara

This newer hotel is in a great location, and the room, although very small, was smartly designed. The bed was great, the Japanese toilet was wonderful. It was very quiet and safe. The room was just very small for two people. Also the hotel staff knew nothing about VIP perks with our booking.

Partner

6/10

Pleasant

25 Mar 2026

Maria

Clean room but they were hotspots seems like a new hotel. Could not set AC below 20C. That’s a deal breaker for me.

10/10

Exceptional

25 Mar 2026

mike

Staff is very helpful. Most speak English very well.

Family

8/10

Excellent

22 Mar 2026

Teresa

Clean and quiet. I stayed with my two kids, w

8/10

Excellent

21 Mar 2026

MICHELANGELO

Great location, brand new hotel in Tokyo inside Ginza so it is guaranteed to be amazing. I would say the size of rooms sre normal not too small nor large.

Partner

8/10

Excellent

20 Mar 2026

Jerek

Check-in was interesting. They have self check-in stations, which is fine. But the staff had to check your passport on their computer, then direct you to the self check-in. We had an issue with the face scanner, and the staff seemed annoyed to assist us. There were no other guest waiting behind us. Seemed odd that they couldn’t just do the check-in on their computer.
Room was clean and comfortable for our 1 night stay.

Partner

10/10

Exceptional

18 Mar 2026

Brittany

Location was close to stations and dining options

Self

8/10

Excellent

16 Mar 2026

Matthew

Was very nice and good location - our flights got delayed so but couldn’t move booking to next day (that was a little annoying) but was our first night in Tokyo and

10/10

Exceptional

16 Mar 2026

Yashica

Clean rooms. I love the family set up. We had a corner family area with three entrances and two bathrooms. This short stay was amazing.

Family_with_children

10/10

Exceptional

15 Mar 2026

Ramon

6/10

Pleasant

14 Mar 2026

Dekita

The hotel itself is nice. One of the staff members seemed a bit frustrated with dealing with foreign travelers. He often came off a bit annoyed. The lobby looked like an airport waiting area since this hotel is popular amongst tourist. Other than that, it’s in a great location and the rooms are more spacious than the average Japanese hotel. Don’t forget to bring a washcloth!

10/10

Exceptional

14 Mar 2026

Gordon

Clean modern hotel located in a central area with easy access to trains. Good size rooms.

Partner

10/10

Exceptional

14 Mar 2026

Angelica

Nice hotel in the centre of Ginza with many stores and restaurants around the area. Close to the metro stations too. Our rooms were cleaned every day and given 2 bottles of water (at each of our rooms). Would definitely reccomend if you have the budget for it.

Family

10/10

Exceptional

13 Mar 2026

Sandra

This hotel was surprisingly perfect. I loved every aspect of it the staff were all extremely friendly.

Self

10/10

Exceptional

10 Mar 2026

Marjorie

Great location, clean rooms, friendly staff. Enjoyed my stay.

Family

8/10

Excellent

08 Mar 2026

Yogesh

Excellent location in Ginza. Staff is nice, hotel is clean. Room is a little small. 10steps from the door to the other end of the room. I didn’t like the layout since bathroom is not separate from bed. But for Japan, it’s same efficient use of space. Breakfast buffet is very nice too.

Partner

10/10

Exceptional

05 Mar 2026

William

The room was amazingly clean. Check in was fast and easy. Check out was a computerized self-checkout, which only took a couple of minutes. The breakfast buffet was well worth the price. Good variety of mostly western food. The gym was small with a stair climber, 2 treadmills and a bike. Conveniently located acrosss the street from Shimbashi Station, which has lots of good restaurants. Bed was softer than most Japanese hotel beds, and the room was larger than most Tokyo rooms. They have 2 robots or room deliveries.

Family

8/10

Excellent

05 Mar 2026

Steve

Great location, clean functional rooms.

Friends

10/10

Exceptional

01 Mar 2026

Eric

central location, nice staff, sleek design

Family

10/10

Exceptional

27 Feb 2026

Mayuree

My first time in Japan and we love the area. Super convenient location, restaurants, shopping, a park, and close to the train station.
Room is supper clean and all the staffs are very friendly and helpful. I would stay here again.👍

10/10

Exceptional

26 Feb 2026

Carter

Room was comfortable and spotless. Bed was quite comfortable. Staff was friendly, efficient, and helpful. The food in the restaurant was very good. Overall, the hotel was a very good value.

8/10

Excellent

23 Feb 2026

Gwenael O

Great location, modern hotel with super comfortable rooms. Bathroom, shower and bed have all high quality features for a hotel that isn’t too expensive for it’s location. Another little thing that matters to me is the room had a silent fridge which is always great for me when I go to sleep.
The staff was professional and nice to interact with, very helpful.
Couple of negative points : no washer and dryer, staff told me i would have to walk 10 minutes to a laundry place ( was snowing in Tokyo) so no thanks, and no ice machine ( need to ask the bar to get ice in little cups )
Good hotel but because of the lack of washer and dryer I will probably choose another hotel next time I am in Tokyo

Self

10/10

Exceptional

16 Feb 2026

Parastoo

I was in a queen size and it was spacious compared to typical hotel rooms in Tokyo. Good location (only 5min walk to Shimbashi Station). Staff were very nice and helpful.

Self

6/10

Pleasant

16 Feb 2026

Filip

Everything was great! Super clean and in a good location, but it’s too small for two people. I struggled to understand where I was supposed to put our luggages. It was hard for the room to not look cluttered because there was no room for our things.

Leisure Partner

8/10

Excellent

13 Feb 2026

Dekita

Pros: Clean rooms. Great location. Onsite parking. Spacious rooms. Bar & restaurant onsite.

Cons: No washcloths of any type offered. No amenities. Staff accents were hard to understand (non Japanese), resulting in requests not being understood. Seems to be a hot spot for foreign travelers.

Overall, it’s a good stay. Would recommend, just bring a washcloth.

Leisure Family

2/10

Poor

10 Feb 2026

Mario

Very unresponsive personnel, very polite but felt rude unwilling to help, the gym was very small, not state of the art like announced and the breakfast was below average, the location was good though.

Leisure Self

10/10

Exceptional

07 Feb 2026

Marc

Quick, easy check in. Staff always available to answer any questions.

Leisure

10/10

Exceptional

06 Feb 2026

Marc

Very clean hotel, and great location.

6/10

Pleasant

01 Feb 2026

David

This hotel was too small to be comfortable but it was not a bad experience. The rooms had no storage space - no closet, no drawers, barely anywhere to put my luggage. Even by Japanese standards it was tiny. The room didn't have a chair, just a very uncomfortable stool. The bed was comfy, the gym was great, but I wouldn't stay in a room that tiny. Also the lobby area is tiny if you exclude the restaurant. There's only one couch and two chairs - if you sit at any other table you're technically in the restaurant and they will make you order something. Plus they are very aggressive about no outside food or drinks at those tables. But the lobby gets crowded and noisy so there's nowhere to sit. Also the staff was really strict about late checkout. They only gave me 30 extra minutes despite the fact that I was sick and when those 30 minutes were up they called me exactly on the dot to tell me it was time to come down. No chill. Baggage storage area was overflowing, felt a little comfortable leaving my laptop there even though the staff was being vigilant.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Emilene

Clean room. Close to major attractions

Leisure Partner

10/10

Exceptional

28 Jan 2026

cecilia may sim

Very clean room & nice layout

Leisure Partner

10/10

Exceptional

24 Jan 2026

sarah

Staff was pleasant, rooms are well throughout and comfortable. Location is central to several train lines and the gym is pretty nice!

Partner

10/10

Exceptional

21 Jan 2026

Courtney

Staff was extremely accommodating, hotel was in a great spot and the beds were

10/10

Exceptional

20 Jan 2026

Raul

The options for food were amazing in. I was able to pick at least one item that I liked from each lunch and dinner. The staff was friendly and they were very clean.

Leisure Family

8/10

Excellent

19 Jan 2026

Daniel

I stayed at Yotel Ginza for ten days and overall it was a good experience. The rooms were quiet, very modern, and the beds were comfortable and clean.The room, like most hotels in Tokyo is small in size, with the bathroom sink in the main room and not a separate room.

The room had great amenities which included bottles of water. If you required a shower cap, slippers etc, you need to ask at the front desk.

The hotel is very close to Shimbashi, and it took minutes walk to the train entrance, or five minutes or less to the big entrance.

There is a Family Mary and Don Quijote around the corner, which is very convenient. There's also a Starbucks across the road.

The service was good, but I didn't like the check in process of having to enter the details myself, as it's a tiresome process after a late flight. Thankfully staff are on hand to assist.

The buffet breakfast was good, and there was a waffle maker that was fun and tasty. There's also a good range of fresh fruit, pastries, and hot food items. The dinner options were good, but a bit expensive for Japanese standards.

The hotel can arrange luggage transfers to airports or train stations, which is a fantastic offering. This needs to be booked 24 hours in advance.

Leisure Family

10/10

Exceptional

18 Jan 2026

Millicent

Room was spotless, great customer service!

10/10

Exceptional

31 Dec 2025

Lisbeth

Clean rooms, very nice service.

8/10

Excellent

30 Dec 2025

Sophie

Room is small but functional. Two points to change; wifi is unstable, not acceptable, and there is simply ZERO english channels on the TV, no smart TV either. For the price, they should offer a better tv package.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Sanjeev

I stayed at Tokyo Ginza for 6 nights. This property is very convenient to Ginza shopping area, subway, and Japan Rail station. They are all within short walking distance from this hotel. If you are looking for typical hotel services, pool, spa, gym etc. then this is not for you. If you are looking for extremely clean and comfortable room, convenience to shopping and restaurants, easily accessible to various transportation options, then you can't go wrong with this hotel. I would stay at this location again if opportunity present itself and will recommend this hotel to all friends planning to visit Tokyo in future.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Caitlynn Jasmine

Clean room, very nice and accommodating staff

10/10

Exceptional

09 Dec 2025

Jerry

Partner

10/10

Exceptional

08 Dec 2025

Todd

I stayed in the Premium queen room, 6th floor. The ambient lighting was so perfect at night even during the day. The staff were extremely helpful and Tamang and Vivek are a power duo at the bar. They made my last night an enjoyable experience. Their stories of being from Nepal are also a treat. They showed me things that were new to me which i really appreciated. The location is incredible. 5 minute or less walk to the main Ginza line of Shimbashi. Located so well to all major visiting cities. Less than 25 minutes to just about anywhere youd like to go in tokyo with minimal transitions on different lines. Would 100% stay here again. Also if you like HOT showers, they get the job done. Only thing the room needs, is a microwave 😅

Self

10/10

Exceptional

07 Dec 2025

Carlos

Booked a bigger room as our previous stay was a tad smaller and we quickly realized we wanted a bit more space to

10/10

Exceptional

07 Dec 2025

Michael

Everything. The staff is amazing.

Partner

8/10

Excellent

05 Dec 2025

Benjamin

The room was clean and the staff were helpful.
The room was spacious and the shower was good and powerful. Our shower door did not close all the way however so allowed for water to spill out. The hairdryer was also too weak.
Overall was a good stay.

Leisure Partner

6/10

Pleasant

05 Dec 2025

Lee

Clean rooms.

Leisure Family

10/10

Exceptional

04 Dec 2025

Mai

great location and clean

Self

4/10

Poor

03 Dec 2025

Ali

the hotel turned the small lobby and bar area into an event, and actually blocked guests from using the normal hallway to reach the elevators. When we tried to go upstairs, the staff acted disrespectfully, which is completely unacceptable — especially here.

I honestly don’t understand how a hotel can inconvenience paying guests just to host an event. A hotel should always prioritize its guests, especially in such a small property where an event disrupts everything.

10/10

Exceptional

03 Dec 2025

Viraj

Room was very clean, and all the staff were very attentive. Special thanks to Pande for helping us with both check-in and check-out, and to Vivek for the great service at the restaurant.

Leisure Family_with_children

10/10

Exceptional

01 Dec 2025

ashley Nicole

Only thing I dislike room or down stairs didnt have microwave

Leisure Family

10/10

Exceptional

30 Nov 2025

Wignaesh

Great location. 2-3 minute walk to shimbashi station. Very modern. If you are traveling alone or as a couple, 100% recommend. If you have small children, would probably skip. Kids can be loud and I could hear mine from near the elevator, which was pretty far from our room.

Leisure Family_with_children

10/10

Exceptional

29 Nov 2025

Laurice

Place is clean and bigger than Tokyo standards. Close to couple main train stations and near the main shopping area and dining options but in a location quiet enough and away from the chaos.

Leisure Partner

10/10

Exceptional

27 Nov 2025

Cheng Ching

Nice spacious rooms and a great breakfast

Business Self

10/10

Exceptional

24 Nov 2025

Graham

Amazing location! Steps away from Shimbashi station and right at the start of the Ginza strip. Rooms are slightly larger maybe than most Japanese hotels but they use the space way better than most with storage under the bed for all the luggage you had to buy because you spent too much at the Donki that’s a 15 sec walk from the hotel. This one is one of my top choices in Tokyo and we’ve stayed in lots. Also you need to walk a couple blocks to Roar coffee that opens at 8 am which is early for Japan. PS the rooms are very clean and as a 6’5 guy i appreciate a shower that is hung from the ceiling so not just getting my chest.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Ryan

Room was comfortable and convenient to shopping and restaurants.

Business

10/10

Exceptional

23 Nov 2025

Laurel

Love the room. Small but still bigger than a lot of Japan rooms. The only downside was the pillows

Leisure Self

8/10

Excellent

21 Nov 2025

Eric

Certain things about the room were wonderful but other things were odd design choices. The glass door to the toilet was a poor choice for late-night bathroom visits. You couldn’t use the bathroom without disturbing everyone else in the room. Also, our room was advertised as having the adjustable bed but didn’t actually have it.

Now onto the good! The room was clean and tidy. Beds were comfy. Shower was the nicest we had the whole trip (though we would’ve liked a bath to soak achy feet). The couch was great to have for lounging after a long day. Bonus points for a Family Mart and Don Quijote on the same block!

Leisure Partner

10/10

Exceptional

19 Nov 2025

Simone

The staff here were great! The room was so clean and beautiful. Very modern and accommodating. The hotel is close to the train station. Walking distance to shopping and restaurants.

Leisure Self

10/10

Exceptional

16 Nov 2025

Ryan

Very clean and modern + pleasant staff and amenities.

10/10

Exceptional

16 Nov 2025

Brooks

Very clean ; minimal but lively environment. Great location but out of the way from the crowds. Staff was kind and helpful

Leisure Self

8/10

Excellent

15 Nov 2025

Timothy

Clean rooms

8/10

Excellent

13 Nov 2025

David

Room was nice. Staff was very helpful.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Jo-Ann

Very clean. Bunk beds gave us plenty of floor space for our luggage.

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Valentina

Overall stay was excellent, very clean room, great location very friendly staff

Business Self

10/10

Exceptional

10 Nov 2025

Sarah

Like most people who visit Tokyo for the first time I spent ages researching Tokyo and various hotels. It can certainly become overwhelming due to Tokyo's size, I am so pleased I chose Yotel in Tokyo. It's in the best location, within walking distance to shoppers paradise (incl uniqlo flagship store) and transport systems that will take you on your Tokyo adventures. If you fancy a stroll, Tokyo Tower, Tokyo station, Imperial palace and the famous fish market in Tsukiji are all about 25min walk from the hotel as well as many other attractions. The famous 7/11 and Family Mart are only a couple of minutes away and a great place to have breakfast. The staff at Yotel are approachable and super attentive. I will absolutely stay in this hotel again!

Leisure Family

10/10

Exceptional

09 Nov 2025

Colleen

We got the king room and the room was actually very big for Tokyo and I felt like all of the space was utilized very well. I liked that it had usb plugs in the bedside tables/desk and the purple lighting was very nice. The internet seemed a little slow at times, but the fact that you could cast your tv shows from your phone to the tv was a plus. I didn’t notice an amenity bar that most hotels in Japan have - not sure if you just need to ask or they don’t have one. It was also a very convenient location with a FamilyMart next door and a huge Don Quijote across the street. I’ve stayed in quite a few hotels in Tokyo and will probably choose this one again on my next trip.

Leisure Family

6/10

Pleasant

09 Nov 2025

Jenny Vi

no amenities, only 1 trash bin, super tiny corner to hang your chothes, not enough table space for personal bag.

Leisure Friends

10/10

Exceptional

08 Nov 2025

Cherryl

El hotel está muy bien ubicado. El desayuno fue excelente, todos los días. Tiene una basta variedad para todos los gustos. El personal del hotel siempre atentos y dispuestos a apoyarte.
Definitivamente recomiendo el hotel 100%.

Leisure Friends

10/10

Exceptional

07 Nov 2025

Morgan

Lovely large First Class corner twin room. Robot room service. Brand new hotel in Ginza. Very clean. Excellent desk staff.

Friends_and_family Family

4/10

Poor

06 Nov 2025

Ailema

Customer service was not the best. The room was clean and it was close to a Lawson, Family Mart & Don Quixote

10/10

Exceptional

04 Nov 2025

Israel

The overall experience was very pleasant and relaxing. Venue and rooms were very clean as well as the staff was very friendy. Ita located in a safe and prime area which is easy to walk to within a few minutes to train station. Felt safe walking in the evenings as well.

Leisure Family

10/10

Exceptional

03 Nov 2025

Televalani

Clean room, great staff, overall great stay

Business Friends

10/10

Exceptional

02 Nov 2025

Matthew

Very clean and modern. Good location. Well priced. Gym is rather small (two treadmills, one or two ellipticals, and one bench with free weights.)

Business

6/10

Pleasant

01 Nov 2025

Mo Yeung

I am suprised hotel did not provide the bottle water for the guest.

2/10

Poor

01 Nov 2025

Brooks

The room was not comfortable and was expensive. Basically a roll out sofa that turns into a bed. Room was too small.

Friends_and_family Friends

2/10

Poor

30 Oct 2025

Kelsey

Absolutely terrible. This is NOT a 4 star hotel, more like a hostel setup. No bathroom, sink in the room, and a pullout couch style bed with not a real mattress. I checked out after one night from being so uncomfortable and the staff was not helpful at all in refunding my remaining nights.

2/10

Poor

25 Oct 2025

Desiree

Staff are incompetent and rude. Arrived to be told the room I booked was unavailable (King bed) and they put us in a Queen bed room and refused to compensate us for the price difference.

Leisure Partner