Name: Mondrian South Beach
Address: 1100 West Avenue, Miami Beach, 33139, US

Mondrian South Beach

Miami Area - FL · United States

100 reviews shown

10/10

Exceptional

29 Jul 2026

Billy

N/a

6/10

Pleasant

28 Jul 2026

Nancy

The furniture in the pool area was old and dirty, it is a really boring hotel

8/10

Excellent

27 Jul 2026

Aquarius

The property itself was nice the staff was very welcoming, the room was nice it had some minor wear and tear the view was lovely.

4/10

Poor

26 Jul 2026

David

StayedNot a great experience. The room was not the cleanest & would benefit from a total overhaul. There was a visible dirty footprint on the bathroom door.
The pool was ok but patrolled by an odd amount of security guards who seemed to be monitoring every move we made.

8/10

Excellent

26 Jul 2026

Patrick

We have loved this place for years. There's a great vibe at the pool and you can't beat the views of the bay. The rooms are nice and big too but everything is kind of old and tired. The carpet in the halls is musty and dirty and some rooms are better than others but they all could use an update.

10/10

Exceptional

24 Jul 2026

ginamarie

Would highly recommend!! I am very fussy with hotels with cleaniness as far as the rooms. The room at Mondrian Hotel were exceptional!! Went down and had dinner at the restaurant excellent food and service!! Will definitely stay there again!!!

10/10

Exceptional

22 Jul 2026

Catrina Evette

I had a great experience thanks!

2/10

Poor

22 Jul 2026

Brooke

The pool and restaurant were beautiful, but unfortunately that’s where the positives ended for me.
The room felt very worn and wasn’t as clean as I expected. The bathroom had what appeared to be a dollar-store trash can without even a trash bag inside. The phone in the room didn’t work, the toilet repeatedly clogged, and the “comforter” was essentially just a stack of thin sheets, which was disappointing.
I also had breakfast at the restaurant and ordered the French toast. It didn’t seem like French toast at all—it looked more like a plain slice of bread with toppings. There was a large chunk of caramel on top that never melted or spread, making the dish unappetizing.
Overall, while the outdoor areas were lovely, the condition of the room and the quality of the food did not meet my expectations, and I would not stay here again.

10/10

Exceptional

20 Jul 2026

Risha

Beautiful hotel and very comfortable bed! only thing is if u plan on doing ur makeup bring a little light for the bathroom cus it’s dim but other then that i loved it and the staff and hospitality made it even better

Friends

10/10

Exceptional

20 Jul 2026

Brendon

Everything was great

10/10

Exceptional

20 Jul 2026

Richard

Met expectations. Good hotel. Good staff. Would stay here again

6/10

Pleasant

20 Jul 2026

Kezie

Overall nice property and staff. The room does need some renovation

Friends_and_family Friends

2/10

Poor

19 Jul 2026

Kenneth

Our stay at the Mondrian South Beach was extremely disappointing and did not meet our expectations.
From the moment we arrived, the experience was underwhelming. The front desk staff was not welcoming or friendly, even though the hotel was nearly empty. The lobby felt dark and lacked any atmosphere, making it seem more like the hotel was closed than operating.
We were also surprised by the lack of basic amenities. There wasn't even a small convenience shop or anywhere to purchase something as simple as a bottle of water. For a hotel of this caliber and price point, that was unexpected.
When we pulled up, several employees were standing at the entrance, but no one offered to help with our luggage or even greet us. On the rare occasion someone did assist, it felt reluctant rather than service-oriented.
Communication was another challenge. I understand Miami is a diverse, multilingual city, but throughout our stay it was difficult to find staff members who could communicate effectively in English when we had questions or needed assistance.
The biggest issue, however, was the condition of our room. It did not appear to have been cleaned thoroughly. The bathroom sink was dirty, and the overall cleanliness of the room was well below what we expected from a hotel in this price range.
Unfortunately, between the unfriendly service, no amenities, communication difficulties, and poor cleanliness, this was one of the most disappointing hotel stays we've experienced. We won't be back!!!!!

Family

10/10

Exceptional

17 Jul 2026

Rishab

Nicely located hotel with courteous staff and spacious rooms. Highly recommended.

Friends

10/10

Exceptional

16 Jul 2026

Courteney

Nice hotel i will return for another stay

Friends

10/10

Exceptional

14 Jul 2026

Jordan

Great stay!

2/10

Poor

13 Jul 2026

Alexandra

So dirty

4/10

Poor

12 Jul 2026

kristian

The studio rooms are dire. The shower room doesn’t function, taps fall off, shower wands don’t fit. Massive gap under the door and cockroaches on the 4th floor by the lift. Maybe the other rooms are better, but a self rated one has to assume 4.5 stars is not reflective.

Self

8/10

Excellent

10 Jul 2026

David

Valet parking was good just a little expensive. Pool area close to early 8 PM.

Partner

10/10

Exceptional

09 Jul 2026

Delvecchio

Everything

6/10

Pleasant

09 Jul 2026

Boris

Good

Self

10/10

Exceptional

07 Jul 2026

Dalia

Everything was great

Partner

6/10

Pleasant

06 Jul 2026

Aliya A

Rooms could have been cleaner

Partner

10/10

Exceptional

06 Jul 2026

Alejandro

Everything was great

Partner

8/10

Excellent

03 Jul 2026

JaDia

Staff was amazing. They were the ones who really made my experience enjoyable. However, the barcodes early and the finishes in the room were not all the way 100%.

Partner

6/10

Pleasant

03 Jul 2026

Kara

Our room was only cleaned once. It was suppose to be cleaned three times. Also, was disappointed there was only one pool. Limited chairs for sun bathing. I would not stay there again.

Partner

6/10

Pleasant

01 Jul 2026

Charlisa

We were there for Miami swim week. Hotel staff were overwhelmed, and the property was not prepared.

Business

10/10

Exceptional

30 Jun 2026

Jeriah

Overall, great experience. Very spacious rooms. Outdoor pool area beautiful.

Friends

6/10

Pleasant

30 Jun 2026

Jackeline

The property was absolutely beautiful. However, the additional charges at check in were off putting. Housekeeping was not consistent. Body wash and hair supply was empty we had to ask for it at the desk when we returned we found it on the table versus it being mounted on the shower wall. Those were the minor things that would lead me to rating them a 4. Otherwise the staff was very friendly and a super special thank you to the gentleman who continuously took care of my mother everyday. He is a blessing, sadly I did not get his name.

Family_with_children

10/10

Exceptional

30 Jun 2026

Sade

Beautiful property

Partner

10/10

Exceptional

29 Jun 2026

Jeffrey

The room was great

Partner

10/10

Exceptional

28 Jun 2026

Shamel

Nice clean and elegant

Self

8/10

Excellent

25 Jun 2026

June

Was really looking forward to staying here. The foyer to the hotel is really nice the rooms are big but could be done with a bit of an update in some areas. Had to get shower fixed but they seen to that fairly quickly. One member of staff was super friendly but the others did their job fine but could have been a bit more pleasant. No idea why they have a kitchen area but absolutely nothing in it.

Partner

10/10

Exceptional

24 Jun 2026

Farha

We had a great time, and everything was clean and easy to access. The staff were truly helpful, and everyone had a positive, friendly approach, including Luis from the concierge team.

Friends

10/10

Exceptional

22 Jun 2026

Jamar

Love the hotel will stay again

Partner

4/10

Poor

22 Jun 2026

Abdulrahman

The hotel was in a great location, however the rooms and the staff don’t deserve two stars. Room are not clean house keeping so bad. The front desk make you feel like you are staying at the hotel on their treat. I would definitely give this hotel 3 stars.

Family

10/10

Exceptional

21 Jun 2026

Aimee

Great staff

10/10

Exceptional

20 Jun 2026

stacy

Great location

Friends

8/10

Excellent

16 Jun 2026

Lauren

The staff there was amazing

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Brigitte

We found out that they clean the room every 3 days only...
I have never seen a 5 stars hotel got this policy!When we called the front desk because our room was not done, this was their explanation..
What about if you spoil your sheets or you have a baby who drop his milk ?
You sleep in dirty sheets for 3 days? come on !
This kind of saving is ridiculous when you see some staff members walking around , doing NOTHING...
Reduce your staff and increase the cleaning team! your clientele will appreciate very much...

Partner

10/10

Exceptional

16 Jun 2026

Frank

Rooms need to be more clean

6/10

Pleasant

16 Jun 2026

Emily

The room was tired and the shower didn’t even have a curtain or door. Water everywhere and the cabinets had mold

Self

2/10

Poor

14 Jun 2026

Mecca

They misconstrued every aspect of my stay beginning at reservation , checkin ,and room type. The rooms require major renovation there was rust on the floors shower heads light fixtures the molding in the bathroom. The curtains to the balcony were filthy and mold was visibly clear. Stopped by front desk in the evening after being moved asked for front desk to contact me via phone. Nothing. We were there for a birthday celebration for only 3 days and were moved twice we grinned and barred the circumstances as we had engagements to attend so the steady moving set us back. I will not be staying at the Mondrian ever again. FontaineBleu will forever be my choice.

10/10

Exceptional

14 Jun 2026

Torey

Everything was simple and easy. The front desk upgraded my room also which was clutch and gave us Champaign on the walk in def would come back again

Friends

10/10

Exceptional

11 Jun 2026

Guy

Great hotel. We love coming back here every time we visit. The location is ideal !!! Charlie is phenomenal- always so sweet with us and welcoming. Thank you Mondrian for the great continued experience!

Partner

6/10

Pleasant

11 Jun 2026

Jennifer

The hotel is at a great location but is need of an update

Self

2/10

Poor

10 Jun 2026

Natalia

The shower had mold , lights in the room wasn’t working properly, the tv’s wasn’t working properly, the closets had dust on the top shelf’s. The staff was not very pleasant. The property is over priced and not well kept. Would not stay here again

Family

4/10

Poor

08 Jun 2026

Alexandra

Could’ve been better, rooms were not as clean, tv was small, and they charge you for everything

Partner

10/10

Exceptional

08 Jun 2026

Ashley

Clean room

10/10

Exceptional

04 Jun 2026

Rexann

A beautiful hotel and the staff were wonderful.

Business

6/10

Pleasant

03 Jun 2026

Vikki

We first arrived in the room they gave us was a suite and the only thing they had in there was a couch. Looks nothing like the pictures. The bedroom had two double beds and one nightstand and no plug-ins for lamps for your phones. They did upgrade us after we complained. The next room was better. It was filled with furniture and lamps and nightstands, but the blackout curtains weren’t blackout curtains. It was bright. The bathrooms had missing tiles and dirty grout. We had friends and other rooms and they were experiencing similar in their bathrooms. They really just need to update and remake a lot of repairs.

Friends

2/10

Poor

02 Jun 2026

John

I had booked the night before because I had a red-eye and some meetings right after I landed but wanted my room to be ready. I called the day of my actual check-in to let them know that I would be checking in the following day hopefully in the afternoon. When I came to check-in they told me they cancelled my reservation and marked it as a non show EVEN THOUGH I called the night before. On top of that - I booked myself to stay the weekend as a personal treat only to find out that the pool was closed. Had I been notified of that I would have booked elsewhere. The front desk was awful to me and basically tried saying I lied and never called to let them know I booked a night before purposefully.

8/10

Excellent

01 Jun 2026

thiago

Best view of Miami from south beach, staff very polite and attentive.
They can improve the cleanliness though.

Partner

10/10

Exceptional

01 Jun 2026

Jonathan

Property is very central and has a good Miami chill vibe. Rooms are big and their pool atmosphere is also amazing. We stayed there as a family of 4 and the experience was really good. Reception staff are also helpful as we had a few issues with the room which they resolved immediately. Will definitely stay here again.

Family_with_children

10/10

Exceptional

29 May 2026

Courtney

Clean room great vibes

Friends

2/10

Poor

28 May 2026

ANA

I was expecting more about this place , people there treat us like we were nothing, very rude staff they need to work in their customer service the young girls at the exit to the pool checking were very rude, I would not stay again

10/10

Exceptional

28 May 2026

Albert

Awesome place. Very clean

8/10

Excellent

27 May 2026

Jessy

The hotel is beautiful—this was my second time staying there, and overall it was another great experience. Our room and the view were amazing.
A few things to note: the balcony had a significant amount of standing water due to the rain, which made it unusable during our stay. Additionally, the front desk staff could have been a bit more welcoming.
There was also some confusion around late checkout. I was initially told to call in the morning, which I did. At that time, I was informed there would be a fee to stay past 11:00 AM, so I declined. However, I had a prior message from the hotel confirming that charges would only apply after 12:00 PM. After some back and forth, the situation was clarified, and we were able to check out at noon without a fee.
Overall, still a lovely stay, with just a few areas that could be improved.

Partner

10/10

Exceptional

27 May 2026

Kevin

Best place I’ve stayed at in Miami

Partner

10/10

Exceptional

26 May 2026

Reina

Really good

10/10

Exceptional

26 May 2026

Morgan

Beautiful views & great staff. Not a lot of storage places in the room but would be back for sure!

Friends

4/10

Poor

26 May 2026

Zeev

Pool staff works very hard and they do a good job. Same as the restaurant staff. The unacceptable part is closing the pool for an event without notification at full cost without any alternatives set in place. That is not acceptable and then they do not allow bringing food in when the pool was basically closed and no servers were working. Just limited chair availability by the pool.

Partner

8/10

Excellent

26 May 2026

Sarah

Hotel was good- needs a little upkeep. Aside from that we enjoyed our stay!

Partner

6/10

Pleasant

26 May 2026

binita

Service was a bit off and staff slightly unhelpful/unfriendly. Didn't clean room for 3 days.

Friends

6/10

Pleasant

25 May 2026

Precious Fortune

Great location. Hotel needs upgrading. Lots of stains on couch and curtains and room looked upkeept for a suite.

Friends

2/10

Poor

25 May 2026

Jason

I don’t usually leave negative reviews however this hotel was exceptionally bad. The photos misrepresented the actual state of the place. Dirty walls, carpet, bathroom, etc. I’m still shocked this place is operational. We randomly had a kitchen and the sink was off-gassing sewer odors the entire stay. I would pay extra to avoid this place.

Partner

10/10

Exceptional

25 May 2026

Jessica

Our stay at the Mondrian was nothing short of amazing. Staff was very accommodating. The amenities made our stay so much more special. So much that we decided to extend our stay. We will be staying here again.

Friends

2/10

Poor

25 May 2026

Anamaria

The room was in deplorable condition, garbage was left from the previous guest, bags and bags full of McDonalds and leftover food, first in the shower, mold on the shower door and showerhead, we could go on and on. The phone was broken and we could not call the front desk, the air conditioning did not work and needed to be reset. We left after one night and checked out early.

Family_with_children

10/10

Exceptional

25 May 2026

Ethan

Great location and lovely staff!

Partner

2/10

Poor

24 May 2026

Jasmine

The room needs work. The rug had gum or something smeared on it, the white cabinets hadn’t been cleaned and had crumbs on top of the cabinet doors, the bathroom wallpaper was damaged in places, the shower head and chandelier were rusted, the floors were discoloured. Staff weren’t friendly, understaffed bar meant no service so we left and the pool was overcrowded with people clearly not staying at the hotel. Haven’t stayed at the Mondrian in years but this once gorgous property is not what it used to be.

Partner

10/10

Exceptional

24 May 2026

Crystal Stephanie

This is my fourth visit to this hotel. The hotel itself is beautiful, and the beach club offers a stunning view. And they upgraded our homes as well! :)

Friends

6/10

Pleasant

24 May 2026

Lakesha

Our view from the room was beautiful. However, the shower was not completely clean and neither was the floor in the room. Room service came but still didn’t clean thoroughly. There is no store on the property for snacks. You have to go next door and almost the whole area closes at 10:00pm including the room service, bar, and other amenities. Our best friend was CVS. The internet was not good either which I hadn’t experienced at a hotel ever. The rooms are not soundproof at all. The food was not the best.. I wouldn’t go back at all. I would recommend the Brickell area instead of being in this area.

Partner

8/10

Excellent

23 May 2026

Carl

Julia from the front desk helped me with a folio issue - thank you

10/10

Exceptional

22 May 2026

Erica

Excellent staff, beautiful property!

10/10

Exceptional

21 May 2026

Yana

Good

10/10

Exceptional

19 May 2026

JADE A

Mondrian South Beach absolutely exceeded every expectation. From the moment we arrived, the service felt elevated, personal, and effortlessly luxurious. Staying in the Penthouse was an experience in itself. Breathtaking views, stunning design, and the perfect mix of modern glamour and comfort. Waking up to the Miami skyline and water views felt unreal.

The atmosphere throughout the hotel is unmatched. The pool scene was beautiful, the ambiance was upscale without feeling pretentious, and every detail gave luxury. The Penthouse was spacious, immaculate, and truly made our Miami trip unforgettable. It felt private, exclusive, and worth every moment.

What really stood out was the hospitality. The staff was attentive, welcoming, and made sure every part of our stay felt special. Whether you’re visiting for a romantic getaway, a celebration, or just to indulge in the Miami lifestyle, this is the place to do it.

Already planning my next stay. Once you experience the Penthouse at the Mondrian, regular rooms just won’t feel the same.

Partner

10/10

Exceptional

18 May 2026

Ruth Melizza Villalta

Don’t think about it, this place is awesome. The best. Everything was great, I enjoyed it very much.

10/10

Exceptional

18 May 2026

Erica

Nice place to stay

Friends

8/10

Excellent

18 May 2026

Carmine

Overall, the service was outstanding. The building itself needs to be updated.

Friends

8/10

Excellent

18 May 2026

Uliana

Very good

6/10

Pleasant

18 May 2026

Natasha

This hotel is pretty outdated and can use remodeling in the rooms. Our bathroom floor was missing tiles, carpet had a ton of pulled threading and various areas had dents. The bed room door made a loud noise every time someone would open it. The pool is amazing and is the reason why we picked this hotel to stay at, you can’t beat the view.

Friends

10/10

Exceptional

17 May 2026

Rajeim

This property is fantastic because it is close to everything. The average uber ride is about $8. The good thing about this location that I like it’s a two minute walk to Whole Foods. If you want a home cook meal you can call downstairs to front desk and pots, pans, and silverware.

10/10

Exceptional

16 May 2026

Alexis

Th Mondrian is a great hotel where service and

6/10

Pleasant

16 May 2026

Munique

Over priced hotel and the furniture is deteriorating. The rugs in the room need to be changed they are horrible. The livingroom furniture is old. The TV didn't work, but I didn't go to watch TV but I sure wanted to watch it when I woke up.

Friends

4/10

Poor

15 May 2026

victoria

Outdated, unkept, dirty. Staff was a hit or miss. Carlos was great, everyone else at the front desk was lazy and unprofessional. Restaurant is lovely and the staff was all great. Many other places to stay in SoBe, this one is not worth it.

Self

10/10

Exceptional

14 May 2026

Ivan

Good place

Self

4/10

Poor

14 May 2026

Joel

The curtains were terribly dirty. All the mirrors and windows. Nice staff though

Partner

4/10

Poor

13 May 2026

Scott

No clean room just don’t stay there

Business

8/10

Excellent

13 May 2026

Bradley

Staff was supposed to get back to me,
The shower was terrible.
Room was a good size.

Friends

4/10

Poor

12 May 2026

Robert

Clean and paint your rooms. The view is excellent. Pool party was nice. Lobby is remodeled. The rooms have declined severely. I would pay $150 more per night for remodeled rooms. Its a shame because this hotel was a go to for us 7 years ago.

Partner

6/10

Pleasant

11 May 2026

Heyward

Bed was hard as a rock. Overnight parking is too expensive. Most of the valets are rude and don’t help with bags. Nice little pool scene with a good mix of people and views. Can get loud and raunchy on the weekends. I feel it’s a decent price and you can get a pretty decent room with a good view of the bay. I rated this hotel higher for the years we been coming here but wife and I are approaching 40 and we have experienced more establishments to compare this to. Not sure if we will return next go around.

Partner

2/10

Poor

11 May 2026

Courtnee

Most of the hotel staff is friendly and accommodating. Pool area is beautiful. The rooms and upkeep of the property really needs work and ASAP! They are not cleaning these rooms good and the fact I had to place so many calls for housekeeping really discouraged me from staying here again.

8/10

Excellent

11 May 2026

Nakia

The only problem that I’ve experienced is there wasn’t enough umbrellas by the pool, a leg was broken on the chair that is on the balcony, and there’s no lighting near the vanity, lighting is a MUST!

8/10

Excellent

10 May 2026

Neelanjan

10/10

Exceptional

10 May 2026

Valencia

Nice and clean

Friends

4/10

Poor

10 May 2026

Mahendra

As we arrived, not a single person came to help us with bags.
The room we booked was not the one advertised and when asked to change, they said no other rooms available.
Bathroom had no working dispensers for shampoo or body wash.

the restaurant was nice though. however twice, when we flagged a waitor down, they said it wasnt their table and arent allowed to serve us. just really odd customer service..

6/10

Pleasant

09 May 2026

sam

Rooms are Dirty but the pool is nice

6/10

Pleasant

09 May 2026

Shane

The front desk staff was not attentive or helpful, lacked any energy and care.

2/10

Poor

08 May 2026

B. Michael

Front desk double charged my credit card for room stay and extra $800 and had to wait until cleared at end of stay ! No apology or accommodation.

8/10

Excellent

08 May 2026

Sameer

While the rooms looked a little run-down, the restaurant and pool area had a great vibe. I wish the room decor was more consistent with the hotel lobby. We stayed in the penthouse, and the furniture looked quite old.

Friends_and_family Family