Mondrian South Beach

United States , Miami Area - FL
MIAMI BEACH, 1100 West Avenue
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100 reviews shown

10/10

Exceptional

24 Mar 2026

Pisso

Great rooms

4/10

Poor

23 Mar 2026

Mary

10/10

Exceptional

21 Mar 2026

Shavonda

Nice place to stay

10/10

Exceptional

21 Mar 2026

Richlyn

N/A

6/10

Pleasant

20 Mar 2026

Blerina

The rug wos very dirty,hair everywhere in the floor!

Family_with_children

8/10

Excellent

20 Mar 2026

Edward

Sparse room

6/10

Pleasant

20 Mar 2026

Mindee

Room smelled

8/10

Excellent

19 Mar 2026

Neil

Pool area was very nice- room was big- bay view was very good.
Hotel could use an update. housekeeping and amenities were subpar

6/10

Pleasant

19 Mar 2026

Joanna

Room condition was old and beat up. Statins on the wall, curtains and bathroom tiles. Bad quality and inadequate website description. Pool and main level was good. This hotel does not offer daily housekeeping and only on the third day of your stay. Garbage was not even cleared out. Floors were all crumbs and not vacuumed when we checked in.

Family

2/10

Poor

18 Mar 2026

Tami

Where do I begin 🙄 from check in to check out this hotel was miserable. The lacking of customer service skills were painfully obvious at first point of contact with front desk.

2/10

Poor

18 Mar 2026

Hope

the rooms are so dirty smell like cigarettes, the ac unit is so cold and doesn’t let you change the setting, rude staff, I would never stay at this hotel ever again.

Friends

4/10

Poor

18 Mar 2026

Jomar

Stayed at the Mondrian South Beach recently. When we first got there, we had to switch rooms because the couch had stains and the room had some damage. The second room honestly wasn’t much better.

Other than that, the hotel itself is really nice. The property was clean, and the staff was super accommodating and easy to deal with, which I appreciated.

It seems like the units are individually owned, so I guess the condition depends on who owns it and how well they keep it up. Overall, decent stay, just wish the room quality matched how nice the rest of the place is.

4/10

Poor

17 Mar 2026

Edwin

The hotel building itself is fine, and the staff are great—especially the valet parking team. However, I was charged an unexpected $100 daily fee for “services,” which included $50 for parking and $50 for pool usage. This felt extremely unfair, as I would never have agreed to pay these charges had I known in advance. Unfortunately, due to this, I will not be using this hotel again.

Family_with_children

6/10

Pleasant

17 Mar 2026

Danielle

Need to be updated, things are not in good condition and sofa was stained in room
Light figure was broken, outlet was coming out the wall. The hotel has a very strong smell
To it. Our room wasn’t clean on our trip either

Friends_and_family Friends

6/10

Pleasant

17 Mar 2026

Jake

Room was clean initially. during our 6 day stay I had to repeatedly request the room to be restocked and cleaned only to have it done once. They just ignored me.

Partner

2/10

Poor

17 Mar 2026

Sade

The property itself feels outdated and could definitely use some upgrades. The staff was just okay—there was little to no acknowledgment as a guest unless I initiated conversation or needed assistance, which didn’t feel very welcoming.

The room was not properly maintained. It didn’t feel tidy upon arrival, and the shower looked like it hadn’t been thoroughly cleaned. I also requested housekeeping during my 3-day stay, but was informed that rooms are only cleaned every three days, which was inconvenient.

Additionally, when my flight was canceled, I asked the front desk about extending my stay or exploring options, and the response I received was very vague and nonchalant. During this time i sat in the lobby for 2-3 hours figuring out my next move due to my flight cancel and not one person stopped and asked if i was okay or needed assistance although i didn’t but seeing someone in your lobby for 3 hours and not saying anything is weird to me. It didn’t feel like they were interested in helping or accommodating the situation.

The only highlight of this hotel is the pool—it’s definitely the best feature. However, be aware that at the pool area, your total may be charged twice initially, with one charge later refunded as an authorization, which can be confusing.

Friends

6/10

Pleasant

16 Mar 2026

Vianny

I am not happy for what I paid.
They don’t even give you a bottle of water. I waited about 30 minutes for shampoo to be delivered to the room. Asked for late check out and they did not wanted to give me the option. Asked for beach towels and they do not provide it either. The floor is broken in the reception, when you walk in is the first thing you see. I expected a better looking place and better service for the amount of money changed.

Business

10/10

Exceptional

16 Mar 2026

Daniel

Great stay, bay view is brilliant. Hotel is a little dated.

10/10

Exceptional

12 Mar 2026

kendra N

My room was gorgeous and had an excellent view of the water and pool. The staff was friendly and helpful.

Friends

6/10

Pleasant

11 Mar 2026

Daniel

No room cleaning, bad bed, bad pillows

Business

10/10

Exceptional

10 Mar 2026

Micheal

The location was good everything was very nice the only down fall was the bed but I loved the bay view and the staff was very friendly and helpful

Friends

10/10

Exceptional

10 Mar 2026

Pietro

awesome everything was great super recommend it

Partner

8/10

Excellent

10 Mar 2026

JOHN

Yes

Self

10/10

Exceptional

10 Mar 2026

Daniel

Staff super attentive
Great location

10/10

Exceptional

10 Mar 2026

Richard

One of my favorite stays in miami

10/10

Exceptional

09 Mar 2026

Yeruchiam

Beautiful, clean room. Extremely professional and courteous staff. Kind and helpful welcoming team. Great location.

2/10

Poor

08 Mar 2026

Tyhesha

This was a very dirty hotel. Do not stay here. I am awaiting a refund. Carpet was mildewed.

Family

8/10

Excellent

08 Mar 2026

Happy Sarah

Unfortunately I didn’t use the spa but the place was clean and there is a lot of nearby shops and restaurants. Staff was friendly and welcoming

Family

6/10

Pleasant

08 Mar 2026

Michelle

Room were not clean, house keeping did not come until the day before we left, hostess was rude but the staff was great!

Friends

10/10

Exceptional

06 Mar 2026

Ana Paula

Loved the food, cocktails, staff and vibes. Beautiful ocean bay view. Room slightly dated (paint, chips in furniture) not an issue for me. Will be back again for sure. Spa was amazing and treated to so many glasses of champagne complimentary!!! Thank you Mondrian and Baia Beach Club.

Business

6/10

Pleasant

06 Mar 2026

Dan

The hotel although clean and seemingly maintained showed signs of being dated and rooms lack the necessary updates. There were no sufficient electrical outlets near the bed nor in the living room including the desk where we needed to recharge our laptops.

Self

8/10

Excellent

06 Mar 2026

Christopher

Super awesome staff love the pool and bar and view. Neighbor above never slept in three straight days. Only bad thing

4/10

Poor

04 Mar 2026

Noureddine

Old and dirty Hotel. This should be a 2 star hotel. I have stayed ay La Quinta hotels before that are cleaner and in better condition. The pictures of the rooms are photo-shopped and deceiving. We stayed for 5 nights, they said room service will be done on day 3. They didn't. I had to call them on day 4 multiple times and still no room service. They finally cleaned my room only after I threatened to checkout on day 4 and request a refund. not worth the money to stay here.

Partner

4/10

Poor

04 Mar 2026

jill

Staff great. Room dated

10/10

Exceptional

02 Mar 2026

Oscar

The staff 5 stars the bartender outside at the restaurant he was always smiling it was so busy and he was never rude always great attitude super amazing

Partner

10/10

Exceptional

01 Mar 2026

Metuschelah

Great services!!

Partner

4/10

Poor

01 Mar 2026

Bill

Not very good.
Rooms were a bit beat down and needs alot.

Self

4/10

Poor

01 Mar 2026

Luigi

Excellent view view. The bed was way too low for myself that I have a bad problem made it worse not enough counter space in bathroom way too dark. You can’t shave cut myself twice. Will I go there again absolutely not.

10/10

Exceptional

28 Feb 2026

Paul

Great location and staff.

10/10

Exceptional

27 Feb 2026

Michael

Rooms were a great size for a family of four. Had to ask for the rooms to be made up, but no issues once requested.

Hotel and pool area were great.

Nice location.

Family_with_children

10/10

Exceptional

26 Feb 2026

taina

Leo at the Front desk it’s amazing! It all starts there! Thank you for the warm welcome!

Pet

10/10

Exceptional

26 Feb 2026

Chenoa

The pool was absolutely stunning and the staff was very nice and helpful. Will absolutely stay here again.

10/10

Exceptional

25 Feb 2026

Serena

Pool is heated and well maintained however, the rooms need a makeover.

Friends

6/10

Pleasant

25 Feb 2026

marc

Inoperable A/C controls, gym had no towels at all/ridiculous inability to use slippers and then have to go to scanner to see they were not included in room charges/and added gratuity line AFTER a 20% service charge, etc…

Business Self

10/10

Exceptional

25 Feb 2026

cristian camilo

Good

8/10

Excellent

25 Feb 2026

Catherine

Carlos at the front desk was the best. Courteous and professional.

2/10

Poor

25 Feb 2026

Fred

What a waste! Rundown hotel- but what makes this even worse is reception- we have never felt so unwelcomed! I travelled with 3 kids- 4 guys standing at the front door, not a single one would help or even open the door, then getting to reception- we were greeted with negative attitude, zero help- paid $500 for one night btw- by far one of the worse hotel we’ve stayed at- I won’t mention the room- don’t waste your time or money- this would be a great $79/night hotel tho. Get your act together guys! Back in 2010, your hotel was great.

Family_with_children

10/10

Exceptional

24 Feb 2026

Craig

Location. Pool

10/10

Exceptional

24 Feb 2026

Feroze

Yes

2/10

Poor

24 Feb 2026

Keesha

room was not like any of the videos and pics I seen on Tikatok. everything was out dated and dirty. The bathroom was beyond disgusting. You can tell by the soap-scum and water spots that it was not cleaned at all. The tub was filthy . I would not even put my dog in there for a bath. Went to the front desk to receive a refund within 10 minutes of arriving . I had to wait for the manager to get off break and when she did she ran to the back and took forever to come out . She never even asked what happened never gave any apologies for the disgusting inconvenience. I got my things and left immediately. I'm still waiting for them to drop the charge and let my funds go . WILL DEFINITELY NOT RECOMMEND ‼️

Partner

2/10

Poor

21 Feb 2026

Rachael

I’m not sure if we got a room that hadn’t been renovated, but it looked as though our room hadn’t been touched since the hotel opened in 2008. It smelled damp, the room felt cold because of lack of carpeting, the sofa had a stain on it that had been covered up with a blanket, and the bathroom was grotty. The hairdryer was so cheap that it gave me a shock. Just not comfortable or appealing in any way. The lobby was weirdly empty feeling and not welcoming. And the bar closed at 9:45pm on a weekend. I couldn’t wait to leave. That said, the staff were all nice and helpful. Sorry but I won’t be returning.

Partner

2/10

Poor

21 Feb 2026

CASSIDY

Lack of transparency. Dirty

Self

8/10

Excellent

21 Feb 2026

Julia

I like that the room had a stove and I could cook. I stayed for 7 days. Room is large and mine had a living room.

8/10

Excellent

20 Feb 2026

Kanan

Staff was amazing, great location, pool side incredible. Bed was okay, wish it was more comfortable, and wish tv was bigger. All in all great spot.

Self

10/10

Exceptional

19 Feb 2026

Craig

yes

6/10

Pleasant

19 Feb 2026

Joline

The rooms need improvement. They are dated and need repairs. But over all I had a good stay.

Family_with_children

10/10

Exceptional

18 Feb 2026

Eber

Awesome place to stay

4/10

Poor

18 Feb 2026

Hadi

Way over rated hotel I can’t believe it’s a 4 star. The queen beds are smaller than a full-size bed, . I’m not sure how they’re allowed to call them queen, I am 5 foot 10 and my feet were hanging off the bed., hallways painted black cover up all the unclean surfaces. I don’t think the baseboards have ever been wiped or dusted.. the doors don’t fully close. There’s a security guard when you’re going from the lobby to the pool. He is extremely rude. Makes you feel like you’re doing something wrong. He actually commented on some breadcrumbs that I had in my bag indicating no food allowed. Balconies head mold on them.. the view was nice . Site restaurant, nice view, friendly staff.

6/10

Pleasant

18 Feb 2026

Matthew

Sinks did not drain well, overcharged in fees though hotel is working to correct, and housekeeping was slow

Leisure Friends

6/10

Pleasant

18 Feb 2026

Jessica

The staff were not very accommodating, the hotel is old, and the elevators only partially worked. Not how it looks online in person.

Leisure Partner

10/10

Exceptional

17 Feb 2026

Mohit

Good

Partner

10/10

Exceptional

17 Feb 2026

Feroze

Easy! Wonderful! Beautiful hotel

Family

2/10

Poor

17 Feb 2026

GREGORY

The hotel is poorly maintained, charges resort fees and is not operating as a resort, main lobby is dark and the lobby bar was closed the entire time. The hotel is in a residential area which adds to a while lot of restrictions. Our room was old and poorly kept. Room maintenance is only every 3 days and then only upon request to be cleaned. I will never return or recommend this place( not a hotel) to anyone ever. Feel free to contact me if you would like to know more. Thumbs down!

10/10

Exceptional

17 Feb 2026

Phillip

if you are a married couple and you want to surprise her take her here. My wife could not stop smiling.

Partner

10/10

Exceptional

16 Feb 2026

Manh

the rooms are spacious, me my friend booked 2 different rooms, the bay view is great especially at sunset. The staff were fantastic always willing to help. Will definitely comeback

Leisure Friends

4/10

Poor

16 Feb 2026

Douglas

The hotel was generally fine, but I am absolutely floored that the policy is to not clean the rooms daily (even on request). This is supposed to be an upscale hotel chain - at $500+ a night, you should be able to offer a basic amount of service that is pretty much table stakes at every hotel I have ever stayed at. Will never stay at this hotel again.

10/10

Exceptional

16 Feb 2026

Jennifer

Very accommodating! Great staff service!

8/10

Excellent

16 Feb 2026

Ferndy

Outside was the best food service was fast stuff was very helpful I would recommend it to everyone to experience it

4/10

Poor

16 Feb 2026

Jorge

The reservation was for a king-size bed, we got a full-size bed, old mattress, fortunately also very close to the floor. The bed was so narrow my wife fell off the bed, no injury given the low height of the \"bed\". The floor was dirty, sticky. Very poor value. Not recommended.

Partner

4/10

Poor

16 Feb 2026

Gary

When I booked this hotel I selected and paid for a king suite. When I arrived there were no king suites available and the hotel tried to convince me that king and queen size beds are the same thing. After demanding that the hotel provide me with what I actually paid for, I was told I could move into a king room the next day. We decided to leave as the hotel is a very far cry from what is shown in their online profile. Would not recommend staying here.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Aaron

Best experience

6/10

Pleasant

15 Feb 2026

Severine

the bedsheet were not cleaned. they had dirty spots looking like blood stains. it was a nice place, staff was friendly. the room could have been cleaner.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Ineya

Clean rooms, nice atmosphere, beautiful view

Leisure Partner

4/10

Poor

14 Feb 2026

Anna

We paid a lot of money for our view of Miami across Biscayne Bay. Other than that, the room was worse than a comfort inn. Bed and pillows were comfortable and hotel was quiet. Staff was hard to understand. Room seemed overpriced- no parking, and extra fees not included in the Expedia listing. All fees including a ‘resort fee’ need to be listed as part of the Expedia listing. Not enough places to plug in tech. No luggage racks snd not enough places to sit and relax. The mini bar was super overpriced.

Leisure Partner

2/10

Poor

14 Feb 2026

Kim

DO NOT STAY HERE! This place is NOTHING like advertised. The rooms are absolutely horrible. Dirty, dingy, outdated, not maintained, not properly cleaned, old, worn, I could go on. I felt like I was staying in someone’s un-kept apartment. Beds are less than 2 feet off the ground. Bathroom was extremely unmaintained (soap scum on shower doors, walls and floor). I won’t say it was the worst hotel I’ve ever stayed in, but, it is in the top three!

4/10

Poor

14 Feb 2026

Dokk

Room was very dirty. Ongoing construction. Far from what was seen on the pictures. That place needs renovations.

Business_and_leisure Friends

2/10

Poor

14 Feb 2026

Berenice

Room, staff, amenities, cleanliness

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

William

Everything was as expected.

Leisure Friends

8/10

Excellent

13 Feb 2026

Lauren

Staff was amazing, I liked the common spaces but didn’t like the look of the rooms but I’m picky

10/10

Exceptional

13 Feb 2026

Afam

Amenities

Partner

4/10

Poor

12 Feb 2026

Matthew

Loose tiles all over the entire suite (850 sqft 1bedroom w/ balcony) rusted show heads a door that didn’t latch the staff allowed someone up to the room after I told them they were not allowed. The staff also opened the door randomly one night without any notice because it wasn’t latched. Paint slopped onto the door handles and dirty showers… oh and a massive hole in the couch held together with safety pins that I didn’t know about until I was stabbed by one.

4/10

Poor

12 Feb 2026

Deveda

The room appearance does not match the rest of the hotel. Entry the hotel and poo areas draws you in. When you exit the elevator you are met with worn faded dirty carpet and a room that is just as unkept. Shower showed signs of mildew.

Business

4/10

Poor

10 Feb 2026

Marisol

The room looked old

6/10

Pleasant

09 Feb 2026

Michelle

Very average. You get what you pay for. Don’t expect staff to go bone and beyond like. 5 star hotel

10/10

Exceptional

09 Feb 2026

Jackie

Nice high end atmosphere and staff

Leisure Partner

10/10

Exceptional

04 Feb 2026

Ana R

Very nice place 100%

Business_and_leisure Family

8/10

Excellent

01 Feb 2026

Abdul

Great front desk!

Leisure Family_with_children

10/10

Exceptional

01 Feb 2026

LaKeesha

Very clean, great hospitality, and the hotel is beautiful with amazing views. Can’t wait to return!!

Leisure Partner

4/10

Poor

01 Feb 2026

Doron

They did construction at midnight!!
Room more dirty than before.
Free coffee on third floor either cold or not enough. Ran out.

Friends_and_family Family

4/10

Poor

31 Jan 2026

Blair

No black out curtains - TONS of light coming in room around blinds, very disruptive. Shower dirty, room old, worn, stained couch.

Leisure Friends

4/10

Poor

31 Jan 2026

Joshua

Room was weird , bathroom door didn’t stay open, improperly charged bills to the room.

Leisure Self

6/10

Pleasant

30 Jan 2026

Alan

The property location is great, the pool deck as well…

Front Desk seemed overwhelmed but there weren’t many guests being served at the time of our check in; woman assisting us wasn’t a great listener, I had to repeat myself 2-3 times; we weren’t offered the complimentary Prosecco and no water bottles either, there was a community water jug in the lobby.

Rooms were spacious, very contemporary with some Miami flare…all good. But the room finishes were tired and maintenance touch ups sloppy.

Overall the team was short staffed, especially in the restaurant.

I would return, but only for the view and convenience of the location. I hope their team can improve!!!

Business Partner

10/10

Exceptional

30 Jan 2026

Kelly

The view from our room was amazing and the pool was so nice!

10/10

Exceptional

29 Jan 2026

Dusko

Location and view was amazing pool area is great also food and drinks overpriced but i guess it’s South Beach

Leisure Family

4/10

Poor

28 Jan 2026

bradford

We had to change rooms and it was an horrible experience. They made no effort to help, and gave us a much lower floor than promised, (4th vs 16th). To compensate, they said they would give a $100 credit, then never did. Now going back for a 3rd time to get this credit. 2 of the 4 front desk team we worked with over our 2 night stay was very condescending.

10/10

Exceptional

26 Jan 2026

Akil

staff is excellent, pool & restaurant service amazing

10/10

Exceptional

25 Jan 2026

Stephanie

Clean room. Spacious and great amenities

8/10

Excellent