whala!beach

Spain , Majorca
EL ARENAL, Avinguda Miramar, 1
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100 reviews shown

6/10

Pleasant

13 Nov 2025

Paul

Room not availed until evening hours

Partner

4/10

Poor

08 Nov 2025

Reza

Hard to sleep too loud outside walls very thin

6/10

Pleasant

15 Aug 2025

Stuart

Breakfast wasn’t great

2/10

Poor

03 Aug 2025

Melina

It was really smelly.

6/10

Pleasant

31 Jul 2025

Hoobel

i personally did not enjoy this stay because i was not aware it was a party location. there are many people who come here to drink and party at all hours of the day and night. quiet hours are not respected. do not go out after 11pm, it’s a wild scene…not the fun kind. front desk staff was nice. cleaning lady not so very nice. there was a creepy crawly in my bed. the elevator barely works, be prepared to walk flights of stairs regularly. i wouldn’t recommend to stay in this hotel. hopefully things are different for newcomers. i will not be returning.

Leisure Family

8/10

Excellent

30 Jul 2025

Zurima

Great location but extremely noisy.

Business_and_leisure Family_with_children

4/10

Poor

06 Jul 2025

nasser

This hotel don’t have tel in the room don’t have fridge to watch Tv don’t have remote control in the room need to put deposit in reception to give you remote control, they’re not very good Hotel and I’m not happy at all

Leisure

8/10

Excellent

26 Jun 2025

Dale

Hotel was good for 3 star. Staff nice. Great location

Leisure Family

4/10

Poor

20 Jun 2025

Jordan

I was probably not the target audience for this hotel as I'm not a group of Germans who drink for 16 hours straight.
Pros:
-Decent WiFi.
-Breakfast and evening meal are good.
-Good air-con in the room.
-Staff in canteen are friendly.
-good location. minutes away from beach, 3 corner shops (one next door, two across the street) for drinks and snacks and a larger supermarket for more stuff.
-tv is alright, has a lot of American shows (have to pay 10€ deposit at front desk for the remote).

Cons:
-Balcony doors were broken so wouldn't close properly and could hear every noise outside and smell every cigarette.
-housekeeping tries to barge their way in after repeatedly saying no (there is a button on the inside of the door which 'locks' the room from anyone using a keycard from outside but this seems to be a pointless action as they can get in anyway).
-very thin walls so you hear everything.
-double bed is two singles on wheels pushed together which slide around constantly.
-standard refillable drinks at breakfast but if you want any sort of drink with evening meal (alcohol, soft drink or water) you have to purchase it and you can't bring anything in.
-several minor maintenance issues in room which combined after a while become annoying.

Partner

8/10

Excellent

08 May 2025

Noel

A very pleasant stay with wonderful multilingual and friendly staff. The hotel appears to have been extended into numerous surrounding properties, which makes for a bit of a maze, which adds to its charm. Your room is cleaned daily by lovely staff. Very good value for money.

Leisure Self

6/10

Pleasant

16 Apr 2025

Jonathan

Overall this property was average and \"felt\" more like an upmarket Hostel than a Hotel.

The hotel itself on 1st impression seems quite modern. The hotel was currently undergoing some repairs with workmen on some mornings operating a numatic drill at about 09:00. The hotel corridors seemed dusty all the time and there was noise all day and night.

Pool facilities although boasting of 4 pools, these are little more than paddling pools.

On the plus side the roof top bar was lovely along with the staff who worked in it, especially the older fella whose name I cannot remember. For the price we paid the rooms were fine other than inward facing to a 24hr a day access courtyard however I spoke to some who had paid an awful lot more the same deal.

The area pictured from the hotel does not reflect what you see on the ground, it's close to the beach but not on it, it is also a bit more run down than the Palma end of the strip and can feel quite unsafe later at nights.

If you're looking a place to kip after a session or a short stay I would say this is more than ideal but for a relaxing break it's not a great shout

Leisure Friends

2/10

Poor

15 Apr 2025

Charles

Lack of parking. Noisy. Did not like the room

Leisure Family_with_children

8/10

Excellent

11 Apr 2025

Agnieszka

Very nice stay overall. Beach across the road, rooftop pools, sunbathing and drinks bar.

Friends_and_family Family

8/10

Excellent

09 Apr 2025

Kathryn

Great location and staff were very helpful and friendly.

Business_and_leisure Family

2/10

Poor

05 Apr 2025

Caisey

Very unclean waited agea

6/10

Pleasant

10 Oct 2024

Viktorija

It’s good location, everything is close by

10/10

Exceptional

06 Aug 2024

Stuart

Good location, nice hotel, very happy & would definitely go back & recommend 👍👍

8/10

Excellent

12 Jul 2024

Kimberly

The location of this property was perfect for sure. I wish the lower level bar and restaurant had been open as the elevator made it hard to get up there.

Leisure Partner

6/10

Pleasant

10 Jul 2024

Claudia

Great breakfast!

Leisure Self

2/10

Poor

07 Jul 2024

Rosa Maria

I checked in an out same day, didn’t even ask for refund as I guess it would be a waste
It was not a nice area and the property was weird and not felt safe
Definitely not a place for family

Leisure Family

2/10

Poor

22 Jun 2024

Verified traveler

Do not recommend

This is a youth hostel: if you want a hotel experience do not book here. There are hundreds of noisy young people here and the walls are thin, you will hear everything. The place is decidedly no frills (no hand soap in toilets, no towels for the pool, tv remote only by deposit). Many things appear to be broken or out of order, and the staff appear over-worked. Not a relaxing vacation experience.

Friends_and_family Friends

8/10

Excellent

03 May 2024

Thomas

No tea making facilities in room

Leisure Friends

10/10

Exceptional

01 May 2024

Katarzyna

Very friendly staff and lovely hotel with swimming pool on the roof with amazing view.Delicious food and big variety of everything on the buffet.Would love to visit again!

Leisure Self

10/10

Exceptional

11 Apr 2024

Martin

great location for beach and restaurants - super easy check in and check out

Leisure Family

10/10

Exceptional

25 Oct 2023

Jorge Alejandro

Excellent place apartment with sea view equipped full breakfast pool staff attention, cleanliness, everything perfect

Friends_and_family Family

6/10

Pleasant

16 Oct 2023

emma

Good breakfast buffet, the roof terrace was nice with a bar there. Day staff were lovely n check in. One of the night staff was very rude and unhelpful when my sister checked in late and it took 10 minutes to find the voucher. She’d arrived on a delayed late night flight and they could have checked our names and bookings but the woman was the opposite of helpful- scathing even. Felt
Lost unwelcome. Not keen on the area. Nice beach though.

Leisure Family

2/10

Poor

05 Sep 2023

Carmela

Complains raised daily, no one ever helped.
In 10 days the room was not cleaned once, only beds were done. Bathroom was very dirty and sink never washed once
Extremely unhelpful stuff

4/10

Poor

12 Jul 2023

Andrew

Be careful before booking this hotel. We were a group of three and stayed in a studio room, which wasn’t too bad. The shower isn’t very good and there was some damage to walls in the room. We had an incident with the staff, where some of them were quite rude. I get the impression they don’t like tourists, which I kind of understand, however, this area of the hotel (and the hotel itself) gave me the impression of a party area/hotel? I’m not sure why you would work in the hotel or industry if you were not willing to put up with this, to a certain point at least. I overheard a cleaner say tourists ruin the place! We were fined €100 for going in the pool after it was closed. We accept we were wrong and knew this and so apologised. The staff at reception then proceeded to ask us to pay a €250 fine! We thought this was very unfair. The situation escalated where we found the staff started to be rude to us. After an hour, we then agreed to pay a fine of €100, as the police were threatened to be involved. We think a written warning would have been sufficient for our actions, as there was nowhere in the rules that said you get fined a large amount for breaking rules. We also had to pay the fine in cash - this seems strange and also how the fine was reduced… we think they make up the rules as they please. I will also say, that not all staff are like this, some were actually very polite. The area is mainly Dutch/German tourists, so if you’re not from here, this is something to know.

Leisure Friends

6/10

Pleasant

04 Jul 2023

Verified traveler

6/10

My stay for 6 days was slightly alarming. You had to pay to have a remote which I was not pleased with and pay for the safe.

The staff was lovely.
The room never had a fridge which was annoying.

The rooms were hard to find as the hotel is so big. More signage needed.
Overall I would say6/10

I accidentally came out on the wrong floor and scanned a room door the door open-end.

This was alarming it was the same place as the previous floor on the upper floor .

I would recommend this for people that are not planning to spend much time in the hotel.

Friends_and_family Friends

2/10

Poor

18 Jun 2023

Amy

AVOID AT ALL COSTS! HOTELS.COM WILL NOT HELP YOU.

This hotel lied about parking. Then, they lied and said that I was a no show. Now, they refuse a refund after they sent me to a sister hotel where I spent almost $300 per night to makw up for their lies. AVOID AT ALL COSTS! HOTELS.COM WILL NOT HELP YOU.

Friends_and_family Family

10/10

Exceptional

03 May 2023

Claudiu

Price / quality amazing,close to the beach/airport

Nice and tidy,close to the beach and sea side,shops very close,good price /quality.

Self

10/10

Exceptional

18 Apr 2023

Thomas

Good i love it for my family and me. I will vome back to stay walabeach hotel.

Leisure Family

2/10

Poor

25 Sep 2022

Sarah

This property is very dirty. We had to switch rooms twice and then checked our an hour after checking in. The front staff was very kind and helpful, however, we are still trying to get our third night back for a refund as they only gave us two out of three even though it was so dirty we had to leave and book another hotel.

Leisure Friends

8/10

Excellent

20 Sep 2022

Rodney

Roof top pool and lounge is very cool, good access to the beach, nice breakfast, room was ok but not great. There was only a sheet on the bed with no comforter and no refridgerator in the room or ice machine in the hotel. Staff was very friendly and informative, good stay overall.

Leisure Self

6/10

Pleasant

30 Jul 2022

Verified traveler

OK room, service and ckeanliness, but mainly a place for young party goers, with lots of noise all night through. Difficult to get much sleep..

Partner

6/10

Pleasant

14 Jul 2022

Loretta

The room was filthy!!!! Trash under the bed gum, stuck to the floor, and old food and drinks in the fridge. But the location was excellent!

Leisure Family

8/10

Excellent

17 Apr 2022

Graham

Only stayed overnight and the hotel was great for our needs. Very near to the beach.

Friends_and_family Friends

8/10

Excellent

03 Nov 2021

Lorraine

4th time here so says it all really. Fantastic location . Breakfast a bit chaotic this year with less tables, one way etc (covid restrictions) would i stay again? Definitely

Leisure Partner

10/10

Exceptional

29 Sep 2021

Kauê

Nice place

Nice place and good staff’s

Friends_and_family Family

4/10

Poor

11 Jul 2021

Rebecca

Stay somewhere else!

Aircon didn’t work in our sea view room so had to change to another much smaller room, they refused to refund the difference. Both rooms needed a refurb or at least a good clean, bathroom tiny, shower flooded the bathroom, no balcony light, threadbare towels, i could go on……!

Partner

6/10

Pleasant

06 Oct 2019

Verified traveler

Enjoy 🤔😳

We’ll arrival and check in was smooth enough which was great as only booked the night before we stayed. Biggest issue and a major security one was our room was re let just 24 hours into our stay. Imagine I’m stood there in my pants with partner in the shower and the door clicks and two random blokes come in. After telling them where to go we went to reception and whilst very apologetic it should never have happened.

Location is great for the beach but wow is it seriously noisy it is. The location is 24/7 full of smashed off there face screaming men and women from mostly 🇩🇪 The view was great from our room especially as you can glance away from the stunning sea view to look down to the street below and witness an extremely drunken chap be hurled from a cab into the road, pick himself up stagger all over then come into the hotel.

Breakfast is good with plenty on offer , could do with more vegetarian options but so so much waste as people stack plates and leave for the bin. Not the titles fault but more the clientele. On breakfast issue is trying to get a table can be harder than finding a sober person in the area with the constant hunt for a cup for a hot drink. A few more staff should help this.

In summary it’s cheap and you get what you pay for, outside is very very noisy 24/7 and the area it’s totally catered for travellers from Germany.

If you want a local shop the use Ohana opposite the hotel, best value and a very polite family business

Partner

8/10

Excellent

14 Aug 2019

Verified traveler

The service was brilliant!
The elevator was a little disappointing, once we got stuck in the elevator and for the rest of the time the other elevator was a slow one.

Leisure Friends

6/10

Pleasant

12 Aug 2019

Verified traveler

The food is perfect, location and service too, but accommodation is not. Regarding cleanliness safety and security, there are many things to do.

Leisure Family

10/10

Exceptional

16 May 2019

Verified traveler

this hotel is right next to the beach and the staff on reception are very friendly

Leisure Partner

8/10

Excellent

29 Apr 2019

gary

Not a bad place for a Spanish 3 star.

First night we had to stay in another complex as all rooms were taken. Staying beside 5 Germans who played loud music all night. The next day after we complained, they put us in the room that we had booked. All day staff were very friendly and the rooms were cleaned every night. Rooftop pool and bar were also good. For the price it was very decent.

Family

4/10

Poor

24 Apr 2019

Verified traveler

Poor cleaning, 5 days 1x change bathroom towel, bathroom smells sewer, and the food (half board) not great in my opinion

Leisure Partner

8/10

Excellent

20 Apr 2019

Kristin

I have never traveled to Spain and did not know that it was necessary to check into the hotel with my passport. The lady at the desk would not let us check in under my friends passport or my two other forms of identification even though the hotel was already paid for. We had to return to our point of origin (a 25 euro taxi ride [30 min] then a 30 min bus ride to the harbor) to get it, then do the same process to come back. THEN the hotel had my reservation incorrectly as checking out the 19th instead of the 18th - even arguing with me about my booking on hotels.com. I liked the hotel, but was unhappy with the service.

8/10

Excellent

16 Apr 2019

Verified traveler

Lovely view sea evening. Restaurant view sea and lots of swimming pool different roof and bottom not finish

Friends_and_family Family_with_children

6/10

Pleasant

06 Apr 2019

Gavin

Not great

Great staff, working in a hotel desperate for a refurbishment.

Friends

6/10

Pleasant

06 Apr 2019

Verified traveler

Chose this hotel as part of a cheap weekend away, the hotel for 2 nights was £64 so we weren't expecting much, upon arrival we were surprised, the hotel was clean, modern and a really good location.
When we got to our room it was spacious, bright and clean however further inspection led to us being disappointed.
The television didn't work - we had to plug it in ourselves and there was no remote.
The shower was one of the worst i've encountered, the water trickled out.
The room was also freezing, meaning our stay was uncomfortable.

Leisure Partner

6/10

Pleasant

02 Nov 2018

Paul

Wristbands for indicating if you have purchased breakfast or half-board, were not something that I wanted to have to wear all day.
Breakfast time is busy but the food is good and staff clean quickly.

10€ deposit for the TV remote control!?!??! Not many channels in English, but it was possible to turn off the Spanish overdub on some.

One tiny lift (elevator) that, when it is working, is almost always full, better to use the stairs if you can. Never bothered to walk up to see the roof terrace on the 9th.

8/10

Excellent

10 Oct 2018

Thanh

Nice stay

This hotel is next to the beach and is basic but has everything you need. It is clean and rooms were cleaned daily. Breakfast was much better than I expected, good variety of hot foods, cereals, fruits and pastries, the fresh hot churros were a favourite we had everyday. It is located next to a beautiful beach but this is mostly a “German” area. Close to loads of restaurants, bars and shops. You have to leave a 10 Euro deposit for the tv remote but there was only one English Channel which was bbc news. It is 15 mins from airport and journey will cost less than 20 euros. Hotel is good value for money.

Friends

10/10

Exceptional

30 Sep 2018

Susan

Fab hotel

Fabulous location, minutes from the beach
Rooms small but clean, everything you need
Reataurant food good, always something to choose from, microwave to heat up if not hot enough.
All inclusive drinks are limited, but enough choice.
Staff always very helpful
Two pools, on roof top, views over the bay are amazing, nice solarium if to hot or crowded by the pool.
I would not hesitate to book here again😀😀🌞🌞

Friends

6/10

Pleasant

08 Sep 2018

Charnelle Hercules

I expected a little more, but still enjoyable

I spent 3 days (2 nights) at Whala! beach hotel. The breakfast was average, however, there was a variety to choose from. After a long day of travelling I was disappointed to find that there was rarely hot water in the shower in the afternoon. I would expect hot water all day. My room was quite spacious, in the sense that I was a solo traveler who got a room for four people. The staff members were not that helpful when I asked certain questions or when I needed help. I expected a bit more. Other than the above, the location is amazing with bus stops less than 500m from the hotel entrance. The bus stop for bus 21 from the airport is less than 5 minutes away which is great!

4/10

Poor

04 Sep 2018

Verified traveler

Fur coat no knickers

This hotel looks nice from the photos, but in reality it’s a sad tired hotel. The rooms are old cheap and tacky. The hotel is two different hotels joined together, which makes a rabbit warren of lifts and staircases. The all inclusive is not my idea of all inclusive, set times, rubbish snack bar, small plastic cups. All the n all I wouldn’t go back. Rubbish pools, don’t expect it to look like the promo pictures it’s 50% smaller.

Family

6/10

Pleasant

13 Aug 2018

Verified traveler

Cheap and Cheerful! Dont expect much

Hotel staff are not friendly and it is more like a hostel for 18-30's than a hotel
Food choice is average
Rooms are average
Communal areas were always dirty
Half board is a total con - no drinks are included with dinner

6/10

Pleasant

12 Aug 2018

Verified traveler

Very noisy

So noisy.
Full of young people
Breakfast and dinner was perfect

Partner

10/10

Exceptional

08 Aug 2018

ANTHONY MEDINA

great loation and service! Clean an not so ghetto

really friendly easy check in. The view from the room was magical! Rooftop pool and bar was meh.
great views of the beach

Partner

2/10

Poor

06 Aug 2018

john

NO GUESTS ALLOWED IN HOTEL MY DAUGHTER AND SON IN LAWWWHERE NOT ALLOWED TO COME UP TO MY ROOM/CELL DEPOSIT REQUIRED FOR TV REMOTE ?
RUBBISH HOTE I LEFT THE SAME DAY DID NOT STAY MY WIFE VERY UPSET WITH THE MANAGER?

Partner

10/10

Exceptional

22 Apr 2018

Verified traveler

The staff was wonderful! I loved the area and everything about it! Beds are hard but that’s way better than lumpy beds :p that’s honestly my only complaint about this place. I would still definitely come back to this hotel!

2/10

Poor

09 Apr 2018

Andy

Totally disappointed

On checking in we were taken halfway to our room, when we arrived there was no kettle, the fridge was halfway in the room as it was plugged in through the front of an adjacent cupboard, the wooden floor planks were lifted by the fridge, tiles were missing from behind the cooker, the unit above had screws on the shelf, no door or back panel. The extractor fan was missing with a big hole in the ceiling and once again no back panel. Only 2 cups were provided for 3 of us despite booking in advance.
Only 3 coat hangers were provided but were covered in heavy dust from the work which had obviously been half carried out inside the wardrobe.
To cap it all off there was no hot water to wash or shower, when I reported this to reception (twice) they said it was being worked on but didn't know when it would be back on, it didn't come back on. There were no spare rooms to transfer to and to be honest as we were only staying one night with an early flight we ate out and just used the hotel to sleep. All in all the best thing about this hotel was the taxi to the airport!

6/10

Pleasant

28 Mar 2018

David

A few nights break worth it

In need of renovation walls are paper thin and you can hear everything and a lot of drug sellers around the area by the beach take care

Partner

6/10

Pleasant

01 Nov 2017

sharon

Value for money , near beach

On arrival given a room in a seperate block to hotel. This room was dated, smelly and unpleasant. Next morning spoke to reception staff and they happily changed our room to a room in the main hotel. This was a much better standard of room with a side view of the beach. Cleaner only cleaned the room and changed towels once in the second day of our weeks stay. This hotel was in a good location and is value for money.

8/10

Excellent

27 Oct 2017

Ian

Good value.

Very clean but sparse accommodation. Could have done with more than a sheet as a bed cover.
Good value though!

Family

8/10

Excellent

20 Oct 2017

ANGELIKA

very close to the beach

nice comfortable room, stylish bathroom, fantastic meals-dinner every day with different national cuisine ,the best was a mallorquin night.The beach is amazing:::)))))))))) and a hotel terrace has beautiful views.

8/10

Excellent

16 Oct 2017

Emily

Close to beech

Reception was quite rude especially the women with short hair. There was blood stains on the bed and the sheets.

4/10

Poor

12 Oct 2017

Verified traveler

try somewhere else

hotel is tired and needs refurbishment, getting a decent room is hit or miss. No free wifi.

Family

10/10

Exceptional

11 Oct 2017

Marlene

Brilliant Stay

Whala!Beach was a lovely hotel. Location was great as only a few steps to bars, restaurants and the beach. Lovely tours to go on but don’t book at the hotel.
Lovely roof top sunbathing and small pool on one side and solarium and tiny pool on the other but great for the views and sunbathing.
Downside: 35 euros for 6 days WiFi. Ridiculously small shower room for late check out with no towels available. If you ask for a late checkout to stay in your room it will cost you 60 euros for the privilege which is way over the actual price of a night’s stay.
Food is very good with an excellent choice and the desserts are to die for......
The rooms were clean and spacious as was the balcony and the furniture in good condition. Was lucky to have a lovely large walk-in shower.

Family

6/10

Pleasant

22 Sep 2017

Verified traveler

Their relocation cost me €10

Due to rain, there were rooms failing to deliver. For that reason, I was asked to relocate to a another hotel. Good news it was a 3 min drive away and they paid for transportation. The bad news was I had to pay an addition €10 when I got to the 2nd location. I appreciated them admitting that I could have a problem with the room. I was not happy about paying for their faults.

2/10

Poor

19 Sep 2017

Verified traveler

Dirty and nothing like the photos

Disgusting and dirty! Nothing like the photos do not stay here!

Partner

10/10

Exceptional

15 Sep 2017

patrick

Third time here and as good as before

Stayed here 3 times now and can't fault it. Staff and amenaties first class and located 20 yards from beach and bars and restaraunts. 10/10

8/10

Excellent

31 Aug 2017

Amy

Fantastic view

Had super room Don Pedro 9th floor fantastic view , stayed 1 week half board , great food , lovely staff , beach just steps away , weather was super hot , read bad reviews before going ignore these it was super value and great location, great bars and restaurants.

4/10

Poor

27 Aug 2017

Only good thing about this hotel is location

The location is great. The beach just step away from the hotel. Close to shop and restaurant. Easy access to the airport only 20 mins. Everything else is just average or poor. The hotel doesn't provide free wifi and the charge is pricey. TV in the room doesn't have a remote control. You have to pay deposit to use remote control and most of them are Spanish. There is no fridge in the room while the weather is so hot! The breakfast is the same every morning while we stayed for 5 days. Nothing changed on the menu. Day staffs are friendly and helpful but the night staffs and security guards just rude. The most stupid I found is the wristband. All guests had to wear the wristband 24hrs during stay in this hotel. It just not very uncomfortable and itchy . I had a bit of rash on my wrist. I took it off one night coz we went out to a nice restaurant. The security guards didn't let us in even though we showed them the wristband that we took it off. The staff was so rude and told us off. This is just so ridiculous. I know that they try to provide safety for guests but they should find others ways. I would say this is a 2 star hotel not 3.

2/10

Poor

26 Aug 2017

Lizzie

The photos were very creative with what's there!

Looked lovely with the sun loungers and the pool. Thought I'd spend most my time there. But with a hotel with over 1,600 room to only have 15 sunbeds and some broken at that is a joke! Plus booked 2 twins bed and got squeezed into a room with one twin and a single and no room to move. Was at the back of the hotel with gaps in the patio door where daylight could be seen and terrible flooring that was lifting from wet in bathroom. Neighbours smiking in room coming through vet in bathroom to our room. Plus smokers above but ends and ash all over our towels and balcony in the morning.
Food was very basic and the same most days so ended up going out and paying for food. Plus half board but still has to pay extra for drinks and coffe and yes not included with breakfast.
So all in all local great, restaurants great, especially Del Sol but hotel never again!

6/10

Pleasant

20 Jul 2017

Rose

Excellent Location, bad facilities.

We were really disappointed with the hotel layout/design.
The hotel has 2 small lifts, one in the reception for rooms start with 90X and the other one on the first floor for rooms start with 100X, and there was a very small lift mainly for the staff use but we had to use it as the lift on the first floor was out of order most of the time
1-I and my family had to walk from the reception to the stairs and then go upstairs to the first floor and walk a long way to the lift with our suitcases .
2-I stayed 7 days in that hotel and the lift was out of order most of the time so we had to use the stairs most of the time,my room was on the 4th floor, and when I spoke to the staff there, they said they can't do anything as at least 100 visitors use the lift everyday therefore it keeps breaking !!! what an excuse.
3- There was a long way from the lift to the reception area and also from the lift to the buffet,
4-The breakfast and dinner were okay, the dessert/fruit section was good.
5-The main swimming pool was small and the one on the roof was even smaller
6- They need to do something for the rugs in the reception like staple or glue them on the floor as people kept tripping.

2/10

Poor

29 Jun 2017

John

Join the party or stay somewhere else

As our taxi pulled up outside the hotel at 2am the street was full of rubbish and empty bottles of drink. The foyer was filthy and had 30 or so older teenagers and young twenty year olds waiting with their bags for pickup. We made our way to our room which was small and basic ready to sleep after a long day at work and around 8 hours travelling.

We never got to sleep. The walls and windows let every sound in and the other hotel guests were running through the corridors, banging on doors, talking and playing music on their balconies. This was not one noisy room but lots of younger adults on holiday having a good time and we were in the wrong place.

Six hours after checking in we checked out. The hotel were helpful, refunded the local tax we had paid early that day, confirmed they would only charge us /Expedia for one nights accommodation and called a taxi for us. I called Expedia customer services and they were brilliant. We found new accomodation and received the promised refund in a couple of days and had a great 5 day break. Hope you do too :)

8/10

Excellent

23 Jun 2017

Verified traveler

Young persons hotel

Family with young child, one night stay before flight. The hotel was fine and the food good. the hotel seemed full with Spanish teenagers which meant the volume level was on high all night and not really ideal if you wanted to sleep. The volume was clearly not the fault of anyone just the sound of young people on holiday who don`t need to sleep at night! The hotel was handy for the airport in the morning.

Family

6/10

Pleasant

13 May 2017

Rickard

Earplugs

Very noisy area, screaming people during nighttimes and early morning. If you like party it's probably the hotel you look for. The food was Ok and breakfast good. The local tax could only be paid in cash upon arrival.

Partner

4/10

Poor

05 May 2017

EDWARD

Don't bother

Room had a smell of sewage every time we flushed the toilet making it a not so very pleasant place to want to spend time, food was usual mediocre at best, expensive wifi.

Partner

4/10

Poor

04 May 2017

Verified traveler

The staff is very nice, but the hotel itself was a bit outdated and it seems that they do not clean the carpet very often.

8/10

Excellent

01 May 2017

debby

Good value for money. Very close to beach.

All inclusive well worth doing. Good value for money...confusing hotel layout, but ok in the end.

4/10

Poor

20 Apr 2017

Jaime

Needs some work!

This hotel has the potential to be really great but there are some basics that need a lot of attention. We booked the hotel for it's location which is fantastic, the staff were friendly and accommodating in moving us to a new room after our 'considerate' neighbours had carried on until 3am for 4 nights in a row- unfortunately the rooms are far from sound proof. The view from the top floor terrace is also incredible. The pics don't lie on this although the pool is tiny.
Areas for improvement:
Sound proofing is a major requirement;
Invest in a few more coffee machines at breakfast- takes an age to get a cup.
Consider offering Wi-Fi for free- it's really expensive at the hotel (€10 a day/ €40 per week or something like that) or at least for a lower fee.
The safe key comes with a cost- although minimal, this to me should be a given in a hotel not an additional fee.
The lifts need a serious revamp- slow and the buttons don't really work so you will land up taking the stairs.
The bedding should likely be replaced soon too and perhaps leave a spare blanket in the cupboard.

As a whole, quantity not quality at this hotel. Staff great but management should consider spending a bit improving the place- it would attract less unfavourable reviews. Would not recommend staying here.

4/10

Poor

26 Oct 2016

Thomas Keith

Close to the beach.

Great location, just a 2 minute walk to the beach. However, the rooms are actually quite noisy with thin walls. Absolutely the best thing about my stay was the food buffet, excellent! However it's 2016 and there is a €40 charge for WiFi for 5 days. Nice and friendly staff through out the hotel.

6/10

Pleasant

09 Oct 2016

Verified traveler

Hotel charges for every single service like Internet, extra Towels, safe usage etc. extra.

Family

4/10

Poor

08 Oct 2016

Vini

2 stars

Since what I have paid was quite cheap I suppose I can't complain much. But it is literally you get what you pay for. Low quality everything, except for the staff that are nice.

Family

2/10

Poor

10 Sep 2016

angela

Only good thing was hotel close to beach

Arrived at hotel 2 single beds one higher than the other no power points worked hairdryer did not work, air-conditioning was so noisy, food disgusting, had to drink from plastic tumblers
I certainly wound not recommended this hotel, the price we paid was not worth the standard of service received

4/10

Poor

07 Sep 2016

Suzanne

Good location

Rooms not so clean and not enough storage, wardrobe space. There was more space on the balconies! Beds not comfortable, bathroom not spacious enough, knees would touch the opposite wall when sitting in the loo! It's a place to crash in if you are on a very short break and the beach is a stone's throw away. We were not impressed with the dinner as they serverd a lot of fish dishes which am allergic to, although the breakfast was good.

8/10

Excellent

08 Aug 2016

Diane

Great hotel

Booked a single room at last minute and got a studio flat.
Great location and very lovely helpful staff.

would recommend. ....

10/10

Exceptional

16 Jul 2016

David

Apart from drunken German youths, making a lot of noise at all times of the day and night, it was a very good stay.

8/10

Excellent

10 Jul 2016

Austin

The hotel was great. Only 30 second walk to the beach. The only complaint I have is my 11 month old son was up all night due to loud music, banging on walls and people partying until 3am. Other then that the hotel was very clean and awesome location!

Family

6/10

Pleasant

30 Jun 2016

Nikita

Nice view. Nice location. Bad room.

Room is comfortable but aircon didnt work properly came on and off all the time. Things were falling apart and it hadnt been swept under the bed. View however was beautiful and staff were pleasant! Alot of youngsters SUPER noisy. Had to complain several times but they dealt with it and kicked out the culprits.

4/10

Poor

14 May 2016

Verified traveler

Not worst

The rooms the gave us was like in a prison for 20€ per night the room was acaptable - food no tast and not big variants . Elevator was katastrope. Cleaning verry lousy

Family

2/10

Poor

04 May 2016

Disaster Really

Got there and staff at reception don't speak English, bar staff were lovely, many cracks within the room and on the balcony, and the food was limited and the same stuff was out every night and every lunch. There were not enough sun loungers to go around for everyone and the lift was slow.

8/10

Excellent

02 May 2016

Verified traveler

Overfeeded with buffet in a pleasing way.
Thank you, Whala!beach.

6/10

Pleasant

27 Apr 2016

nessa

wouldnt recommend it

strict on check in and departing times.
charge for everything they could such as safe key, 30 euros, kettle 20 euros and remote for tv and that was for 7 days
charged me for phoning to confirm my departure pick up time as no fax received from company
unless you are inclusive, drinks at dinner - including water - can only be purchased
rooms small and in a single room, the only socket for plugging in my phone and kettle was under a table
i was lucky, my room had a balcony which had a view, of sorts, and got the sun from about 8am - noon
many rooms did not get any sun and looked out onto a wall and people complained those rooms were cold
only 1 lift for the main part of the building which was slow and you often couldn't get in it it as was full up especially at meal times and check in/departure times
food ok
Staff attitude was so-so. there were a couple of very helpful ones but on the whole they didnt care

4/10

Poor

17 Apr 2016

Carol

Hotel looked nice and clean downstairs on arrival

Meals and service were good, rooms clean. Balconies were appalling,Too close together with no sun reaching them. All conversations clearly audible, access to rooms from outside was more than possible. Toilet noises from adjacent rooms was unpleasant, very small pool on the roof with no changing facilities or showers, indoor pool couldn't be used because far too cold to swim. Lack of sun beds and chairs. Overall, the hotel did not offer good facilities, free wi fi ought to have been available, walls were thin, noise levels really bad,

8/10

Excellent

13 Apr 2016

David

Nice beachange located hotel

Good value for money.. nice location pleasant staff..

8/10

Excellent

12 Apr 2016

clare

Nice hotel close to centre

Great location, everything within walking distance.Beach was lovely.Hotel food was excellent with lots of choice.Pool terrace and bar were handy for sunbathing.Wish they had some entertainment so I would say not suitable for young kids as they aren't really catered for in this hotel but for myself and my 9 year old daughter it was perfect.Would stay again.

6/10

Pleasant

09 Apr 2016

peter

NICE WEEKEND

ROOM WAS BASIS BUT CLEAN AND TIDY ALL STAFF WERE FRENDLY AND HELPFULL
RIGHT ON BEACH ROAD WITH WIDE PROMENADE FOR GOOD WALKS
FOOD WAS BASIC BUT A WIDE CHOICE

Partner

10/10

Exceptional

03 Nov 2015

Suzanna

A great experience!

For the crazily low price we paid for a one-bed apartment for a family of four, the Whala!Beach offered remarkable value for money. The reception are was exactly like the photographs you see: very stylish, contemporary, spacious and with friendly, helpful staff on the front desk.

We saw the bad reviews and reading between the lines soon realised that it's a seasonal thing, this hotel's probably best avoided in high summer unless you're a party animal. In October, however, our apartment (Andres, on the 9th floor) was immaculately clean, with firm beds, a great shower, decent kitchenette and, from the balcony, a fabulous view of the beach and across the bay to Palma.

Ok, some of the paintwork in the corridors could have done with some attention and El Arenal may not be everyone's cup of tea, but this was a perfect place if you want to be close to the airport (ten minutes by car or there's a bus) or for visiting Palma, and we even found a brilliant and authentic Spanish restaurant up the hill on the same street, Bar Pata Nera, where we were the only people who weren't local.

We reckon that if the management charged more for rooms they'd get a better class of clientele who'd appreciate the hotel's ambience, facilities and design, and there'd be no more reports of kids throwing up in the early hours.

The hotel was tranquil when we stayed and we were delighted with it. Don't hesitate to book if you're on a tight budget and travelling out of season.

Family