Name: Cairns Gateway Resort
Address: Cnr. Anderson Road And Bruce Highway, Cairns, 4870, AU

10/10

Exceptional

25 Jun 2026

Daniel

This motel is close to family, so I find it convenient. There are shops and food outlets nearby.

Self

10/10

Exceptional

19 Jun 2026

Stephen John

Clean swimming pool and surrounds

8/10

Excellent

08 Dec 2025

Peter

Gateway is a convenient location with benefits but one of them is not the provided free WiFi (appalling speeds)

Leisure Partner

8/10

Excellent

04 Nov 2025

John

The room was clean and the staff were friendly and courteous.

Leisure Family

10/10

Exceptional

06 Aug 2025

Verified traveler

Loved the quiet pace

Had a self contained ground floor room near pool. Great size fridge. Very quiet. Great view of pool area. Ideal for us. Customer service was excellent. Loved it.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Tania

Great quiet location - perfect for me

It was surprisingly quiet considering there are a lot of units there, mostly residential. Close to main road but thick glass kept room very quiet which I didn’t realise until door was opened. Easy access to bus stop and IGA otherwise hire a car as city centre is 15 minutes away. Family trip not tourist trip so perfect for me.

Friends_and_family Family

10/10

Exceptional

04 Aug 2025

Peter

Enjoyed my stay, staff very helpful no complaints at all

Leisure Self

6/10

Pleasant

16 Jun 2025

Chelsea

It’s what you would expect for a more budget friendly option and definitely did the job, it would just have been nice if the black mould was cleaned out of the bathroom so that I didn’t feel like I needed to shower with my thongs on.

Leisure Partner

8/10

Excellent

03 Jun 2025

Pamela

The office staff were very good and helpful, the beds were comfortable, the Room,could have had a little more attention, the drains in the bathroom were full of grim and floor felt grimy under your feet, shower recess was so slippery we almost slipped getting into the shower

Leisure Friends

8/10

Excellent

01 May 2025

Timothy

Ygg7h8

8/10

Excellent

19 Feb 2025

Richard

Excellent value for money
Recent road upgrades to the port make it a quick trip to town or there’s a bus stop almost at the door. Walk to small grocer and variety of takeaways or walk west to a great bakery
A lot of the original resort is used for longer stay accomodation popular with tradies and temporary workers so it’s pretty quiet during the day
It has a great pool and bbq area very well maintained
The rooms although dated are very spacious and clean with plenty of desk space and outdoor balconies
Although the rooms are non smoking the general smoking area is on the south side so ask for a room on the north side if don’t like smoking

If you just need to do some business in town or want a budget basic option Gateway is a great choice

Business Partner

8/10

Excellent

12 Jan 2025

Samantha

Great stay for a weekend but not much more.

Leisure Family

10/10

Exceptional

01 Oct 2024

Brendan

Super friendly and helpful staff. Older building but still clean and tidy. Did the job perfectly.

Leisure Family

8/10

Excellent

22 Sep 2024

Louise

Our stay was very comfortable and excellent value

2/10

Poor

05 Sep 2024

Shane

Had two deaf elderly people staying in the roof next time that had their television on level 100 every night so loud I could not even hear my own television . Complained to management but if they did anything I never saw the reason we as overnight was a noise nightmare . Worst experience in a hotel in my life these people made me so uncomfortable I would get stressed when they came home because I knew I would have their super loud television to deal with . A waste of $1k odd dollars and saying up my my legal options

Business

8/10

Excellent

24 Aug 2024

Irene Doris

Very outdated, good for the price, handy to local bus and local shops and maccas.

Leisure Partner

8/10

Excellent

23 Jul 2024

Donald

The room was good value for the price paid

4/10

Poor

23 Jul 2024

Serge

This is not a resort... a simple motel...

Leisure Family

10/10

Exceptional

22 Jul 2024

LEO

very clean and tidy. all you need when spending most of the day out and about . good price. staff very helpfull.

Leisure Family

6/10

Pleasant

28 Jun 2024

Peta

Shower not well cleaned
Having to take own rubbish out after 4 day stay.

Leisure Family

2/10

Poor

23 May 2024

MD

WORST HOTEL EXPERIENCE EVER!

It wasn't as advertised. The room had an unpleasant smell and the bed was very uncomfortable. After staying the night I couldn't sleep, and went to reception to inform the that I wanna check out. They refused to hear anything and did not refund me the money. I booked for 7 nights and stayed just a night. It was also advertised that the wifi is free but they were charging 6$ an hour for wifi. WORST HOTEL EXPERIENCE EVER!

Partner

2/10

Poor

14 May 2024

Diane

Checking in was a nightmare on a Sunday evening when no reception. Got key from safe OK but no signage as to where room was located. After 30 mins looking rang and was guided to winding pathway behind reception and three 2 gates in pool area. The so called resort is so isolated nothing close by so with no car we were stuck in the room all night without dinner.
The rooms are very basis and dated not my idea of a resort.Checked out next morning as need to be closer to Cairns. Reception refused to give me any refund on the 7 nights already paid blaming that it was up to Expedia but Expedia say it was up to the resort and not there decision
Would not recommend to anyone

Leisure Partner

8/10

Excellent

08 May 2024

Lorraine

Clean $ comfortable. Easy access to public transport and close enough to shops to walk

Leisure Partner

8/10

Excellent

25 Apr 2024

Owen

All round good place

Leisure Partner

8/10

Excellent

15 Mar 2024

Eric

Conveniently located along a major route and easy access to the centre of Cairns

Leisure Self

10/10

Exceptional

16 Dec 2023

Tanya

Proprietors were fantastic. Efficient and helpful when I arrived early. Gave me a comfortable spot to relax while my room was prepared for early check in. Very happy with their service.

Leisure Self

10/10

Exceptional

26 Nov 2023

Eric

Nearby shopping and serviced by 3 bus routes . Great value for money , nice amenities pool and bbq area very nice. Will definitely go back .

Leisure Self

10/10

Exceptional

05 Oct 2023

Wayne

Great budget accommodation. Staff very courteous

Leisure Partner

6/10

Pleasant

27 Sep 2023

Deborah

Was a nice place with reasonable facilities. I found it easy to get to my room. I found that there were some things missing like a hair dryer, ice tray.

Leisure Self

8/10

Excellent

18 Sep 2023

Eckehard

Great value for the price.

Leisure Self

8/10

Excellent

01 Sep 2023

Paulina

I found staff to be helpful and communication was good. The room was clean and tidy. There is lots of parking.

Leisure Self

8/10

Excellent

15 Aug 2023

Richard

Great pool area

Leisure Partner

8/10

Excellent

14 Aug 2023

Constantine

Friendly helpful management, basic clean ( dated ) accommodation at an affordable rate.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Barbara

Clean comfortable accommodation. Very good value for price

Leisure Family

10/10

Exceptional

18 May 2023

Erika

Very nice pool area.

Leisure Family

8/10

Excellent

17 May 2023

Eric

Value for money

4/10

Poor

12 May 2023

Raeesa

The property is not maintained the way it should be, lack of contact when you get to the room after office hours as there is no contact for anyone who might be able to help with issues encountered. Floors were not properly cleaned. Booked for a week and not enough basics which was advertised to last for the week, booked for 2 people, only two bath towels for an entire week, no pool towels. Linen not changed the entire week. Really disappointing experience. I do not understand how this establishment is allowed to operate like that as a business. What is Queensland government doing about it.

Leisure Family

10/10

Exceptional

11 Apr 2023

Shiralee

Great value for money.

Although reception is closed on the weekend it didn’t matter because the communication was excellent. Just got an email with check in details. Very simple to use.

Partner

10/10

Exceptional

25 Mar 2023

peter

Reception attendant very pleasant.

Business Self

10/10

Exceptional

02 Mar 2023

MICHAEL

Quite, no one bothered me and very clean modern room.

Business Self

6/10

Pleasant

04 Aug 2022

Heather

The location is great, pleasant surroundings however the maintenances of the rooms could be better. Power switches need to be fixed, taps dripping, the fridge was not working properly regarding the freezer that would not freeze.

Leisure Friends

10/10

Exceptional

08 Jul 2022

Stephen

Great value for money, neat & tidy with reasonable sized rooms & private bathrooms

Leisure Self

10/10

Exceptional

07 Jul 2022

Lorraine

Traffic a bit noisy otherwise ok

Leisure Family

10/10

Exceptional

30 Jun 2022

Ruth

I was impressed with Reception staff and overall amenities.
House-keeping do and excellent job.
I would recommend staying at Cairns Gateway Resort without hesitation.

Leisure Self

8/10

Excellent

25 Jan 2022

Amy

Absolute Value for money.

Absolutely one of the cleanest accommodation ive experienced in a little while. Comfy large beds, basic motel accommodation, with everything you need for a short or long stay, value for money family accommodation. Great gardens and pool area too pass the time in. Close to all ameniyies and just a short drive to Cairns City. Highly recommend.

Friends_and_family Family

8/10

Excellent

17 Sep 2021

Joan

Convenient place to stay. Near the highway, but noise was dulled once inside. There was some mould on bathroom ceiling and on the corner grout in the shower, but overall cleaning was good.

Leisure Partner

10/10

Exceptional

15 Aug 2021

Anne Josephine

The communication was excellent-open warm and friendly and always out to cater to the customers needs, couldn't do enough
The pool area was beautiful especially having the waterfall.
A quiet place to spend time.

Business_and_leisure Family

8/10

Excellent

11 Jul 2021

Marcus

Neat clean room although a little dated it was comfortable.
Very friendly helpful staff.
Place was busy but not noisy at all.
Great place to stay.

Partner

10/10

Exceptional

22 Jun 2021

David

Good hotel

Good quality hotel. Spacious comfortable rooms. Helpful staff. Located out of town a bit, so would require a car to get around. Would stay again.

Self

8/10

Excellent

20 May 2021

Verified traveler

Was great stay,great staff service,will stay again.

4/10

Poor

23 Jan 2021

Mitchell

The joint had permanent people living there and they would smoke right at the front door and it smelt so bad!

Friends_and_family Family

8/10

Excellent

10 Jan 2021

Verified traveler

Tidy room with easy pool access. Quiet area but convenient to shopping and transport.
The pool is great...
Overall this is a good base to use for a visit to Cairns.
Would stay again 👍

Leisure Family

8/10

Excellent

27 Sep 2020

Verified traveler

Friendly staff - accommodation is plain but pleasant. Good value for money.

Leisure Partner

8/10

Excellent

11 Sep 2020

Verified traveler

Good stay

Close to everything, friendly staff

Friends_and_family Family

10/10

Exceptional

20 Mar 2020

Verified traveler

Fantastic communication with staff via email prior to my arrival. Arrived late well after opening hours and arrangements were made so I could obtain my room key without much fuss. Room was great for the price, walls were thick so couldn't hear other guests in adjoining rooms or the nearby highway. Bed was comfortable if a little hard. Facilities were good and the air con and ceiling fan in the room was much appreciated! WIFI was dependable and of great use when uploading the days photos to the internet etc.

Leisure Self

10/10

Exceptional

23 Oct 2019

Verified traveler

Good location, great hotel

Staff were informative. Rool clean and spacious. Pool was large and relaxing. Good access to major roads (less than 10mins drive to Cairns reef fleet terminal) and supermarket.
Recommend for people looking for an easy getaway and have a car for transport.

6/10

Pleasant

24 Jul 2019

Verified traveler

Arrived after reception closed. No hairdryer in room

Leisure Family

10/10

Exceptional

17 Jul 2019

Verified traveler

Entire setting and the staff were very friendly n helpful.

Leisure Self

8/10

Excellent

01 Jun 2019

Verified traveler

Beds very lumpy! Need replacing. Staff helpful and friendly.

10/10

Exceptional

16 Apr 2019

Lakhvinder

Good

Good Accommodation

Friends

10/10

Exceptional

08 Jan 2019

Verified traveler

Very friendly and helpful staff. My room was comfortable and clean. The pool is gorgeous and the free bbq's came in very handy. We had a very pleasant stay.

Leisure Family

4/10

Poor

24 Oct 2018

Vikki

Staff were friendly but the place is in need of a refresh/upgrade. Insufficient car parking and when available was not close to the unit - a real problem if you have a heap of gear to cart. Bathroom was not as clean as it could have been. Did not feel comfortable as surrounded by permanent residential tenants. Was certainly not value for money. Paperwork said check-in strictly 2pm yet email received said reception closed 1pm in one document and noon in another (on Saturdays) - confusing - had to ring to verify what time we needed to be there by. Will not book there again as money would be better spent elsewhere.

Partner

8/10

Excellent

19 Oct 2018

Jojo

It was friendly, cosy, comfortable and very quiet. A lot of parking and I would recommend Cairns Gateway Resort to family and friends who want to visit Cairns.

6/10

Pleasant

19 Sep 2018

Verified traveler

The room was very dusty and I had to check out early as I suffer from allergy to dust. I was given a full refund and the management advised they will be reviewing the cleaning of the rooms.
I was happy with the response to my complaint .

8/10

Excellent

02 Aug 2018

Verified traveler

Very good

Experience was good , great staff . Rooms were clean,

8/10

Excellent

29 Apr 2018

Verified traveler

Value for money stay in Cairns

The property may be a bit aged and the rooms are very basic but it is good value for money when staying in Cairns. The rooms are air conditioned and there is a swimming pool and the bed is comfortable after a day of exploring the area.

10/10

Exceptional

27 Feb 2018

Margaret

Great pool

Besides the big grey wall it was very nice place to be. I loved the pool and the waterfall. The room was good except we never got our towels changed over and had to use wet ones even though we hung them up..

10/10

Exceptional

13 Jan 2018

Kelly

Great location

Great location...easy to get to city. Even public transport goes up same street. Hallway cleaned every day. Microwave good to have. Quiet as well. Pool fantastic.

2/10

Poor

19 Nov 2017

Ivy

Cairns Gateway Resort Problems.

Resort looked nice from outside, but: Has not been sprayed for cockroaches, ants, for a very long time.
From the first night there was vermin coming from drains and all gaps in doorways/ windows etc. One could not eat without the ants swarming, or cockroaches crawling around.
I purchased a can of surface spray, than had to remove dead cockroaches every morning, as well as living with a strong smell of insecticide.
I left the resort a day early in disgust and found alternative accommodation.

8/10

Excellent

03 Oct 2017

deb

Great stay

Had a great stay here... not expensive.... and well appointed..... rooms are very spacious and clean... will stay again.

4/10

Poor

31 Aug 2017

Sash

Not worth the money

Basically, the staff and the pool are the only saving grace for this place. The room was adequately sized but the bed was extremely hard, pillows were hard and the bed was also a silly distance from the bedside tables.

The fridge made everything icy. Cockroaches in the bathroom (I realise that it's QLD, so probably not preventable but some bug spray would have been helpful).

I was also disappointed by the fact that they tried to charge me for daily room service cleaning (changing towels etc) something that usually comes as standard in every other place I have stayed.

In short, I would not likely stay here again.

4/10

Poor

26 Jul 2017

ric

Great team rubbish beds

It was convenient to the city by bus and the pool and food was great . The people who work there are great just the rooms are noisy from the road and other quests and the beds are rock hard

10/10

Exceptional

09 Jul 2017

Verified traveler

Access to all, and cheaper

A great place to stay. Quick access to Cairns and the surroundings.

8/10

Excellent

09 Jul 2017

Verified traveler

Little out of town

I knew this hotel was out of town when I booked it.
Staff were very polite, helpful and a snack area by the pool, my only criticism is that it was not open weekends.
Other venues were open so this wasn't a problem
Thoroughly recommend this hotel for quietness and good nights sleep after a long day

10/10

Exceptional

29 Apr 2017

Verified traveler

Perfect location for our purposes

Thoroughly enjoyed our stay. Staff very helpful. Highly recommended