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Motel Nomad
Tropical North Coast - QLD · Australia
314 Mulgrave Rd Westcourt CairnsView location
7.2/10Very good208 Reviews
Cleanliness7.2/10 7.2
Service8.0/10 8.0
Comfort7.0/10 7.0
Condition6.6/10 6.6
Neighborhood7.8/10 7.8
Amenities7.0/10 7.0
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Motel Nomad
Ideally located in the prime tourist area of Greater Cairns, the Cairns Tropical Gardens Motel promises a relaxing and wonderful visit. Offering a variety of facilities and services, the motel provides everything you need for a good night's sleep.
Enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, and grocery deliveries. Amenities such as LCD/plasma screen televisions, additional toilets, carpeting, complimentary instant coffee, and complimentary tea can be found in selected guestrooms.
Take a break from a long day and make use of the golf course (within 3 km), outdoor pool, spa, and garden. The Cairns Tropical Gardens Motel is an excellent choice from which to explore Cairns or to simply relax and rejuvenate.
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With a stay at Motel Nomad Cairns in Cairns (Westcourt), you'll be steps from DFO Cairns and 3 minutes by foot from Cazalys Cairns. This motel is 2.2 mi (3.5 km) from Cairns Central Shopping Centre and 2.2 mi (3.6 km) from Cairns Night Markets.
Make yourself at home in one of the 54 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns? This motel has 1292 square feet (120 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:30 PM
Check-out until
10:00 AM
Minimum check-in age
20
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Important information
-
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 6:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
20
-
Optional fees
- Early check-in is available for a fee (subject to availability)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
DFO Cairns
0.2 km / 0.1 mi
Cazalys Cairns
0.3 km / 0.2 mi
Cazalys Stadium
0.3 km / 0.2 mi
Stockland Cairns Shopping Centre
1.7 km / 1.1 mi
Barlow Park
2.3 km / 1.4 mi
Anderson Street Conservation Park
2.8 km / 1.7 mi
Cairns Central Shopping Centre
3.1 km / 1.9 mi
Cairns Museum
3.3 km / 2 mi
Reef Teach
3.4 km / 2.1 mi
Henleys Hill Dog Park
3.4 km / 2.1 mi
Cairns Regional Gallery
3.4 km / 2.1 mi
Bulmba-ja Arts Centre
3.5 km / 2.2 mi
Cairns Private Hospital
3.5 km / 2.2 mi
Cairns Night Markets
3.5 km / 2.2 mi
Cairns Performing Arts Centre
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 54
- hotel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Bicycle hire serviceExtra charge
Show 26 more facilities & services
- 24-hour securityExtra charge
- Smoke detector
- Hotel safe
- ShopExtra charge
- Garden
- Terrace
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Towels and bed linenExtra charge
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room: 2
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- CasinoExtra charge
- NightclubExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- FitnessExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
FAMILY ROOM THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
APARTMENT THREE BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
STUDIO TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMotel Nomad
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Motel Nomad
100
reviews shown
Katrisha
Didnt
Pablo
Fan switch was broken, so it was almost impossible to change it or turn it off. Photo of property in Expedia was very misleading, in terms of location, surroundings and how everything seemed new or polished within the room. Not enough cups, plates and no screens for windows to stop bugs. Again, very misleading. Properties must be shown as they are.
Harvey
We stayed at the Motel Nomad about 10 days ago and found the room dirty which resulted in a poor review. The manager responded to my review & then contacted myself to make sure this situation wouldn’t happen again. We had stayed another night yesterday and arrived to find a dirty, wet towel hanging in the bathroom. We immediately contacted the manager who apologized and had the towel removed + provided us with some compensation. We were very grateful to the manager for acknowledging the issues + the compensation.
Harvey
The suite was dirty, especially the linens. There was garbage in the shower and we found an earring on the side table.
The furniture was very dated however I gave it a 3/5 because it was the cheapest price in town so I guess you get what you pay for
The furniture was very dated however I gave it a 3/5 because it was the cheapest price in town so I guess you get what you pay for
Natalie
.
Manfred
The pool was out if order and we were not informed.
Had to go to another hotel for a swim.
Had to go to another hotel for a swim.
Steve
Secure off street parking. Easy check in. Value for money.
Dianne
My stay here was very enjoyable. Quiet, and very relaxing.
Anthony
Very clean room, receptionist/staff member was very pleasant & welcoming, especially while having her baby in her arms & still managing to work.
Ernest
We were travelling for work and could not recommend the management and property highly enough, We stayed twice in the last 2 weeks thank you for a comfortable stay, Ernie KME Removals
Rebecca
Clean and spacious room
Tammara
Clean room and excellent location! Thank you
marina
Room good. Staff very helpful, service with a smile and gave me extra 2 hours departure time to have coffee with my 92 yr old Aunt at Fornarah aged care (which is 7 mins walk away.)
stephen
A good value budget motel. It was clean, the beds comfortable and the staff friendly. WiFi was a bit sketchy and regularly dropped off from time to time - that’s the only negative. A bus stop about 200 metres away with regular services into downtown Cairns. We’d definitely stay again.
Nell
The staff were nice, but that was the only good part. The room was really filthy on the walls and both inside and outside of the door, and there was grease and dust all over the power cord for the air conditioning unit. The bathroom was incredibly run down, with mould on the walls, windowsill, and ceiling, and a badly yellowed cracked air vent that didn’t seem to work. The toilet made an intermittent loud sucking noise, and I could hear other guests burping violently in the room above me. There was only one window that looked out into the passageway and car park, so if I opened the blackout curtain to let some natural light in, other guests could see the whole room. The door didn’t feel secure, and I could hear absolutely everything the other guests were saying and doing, so I woke up feeling unsafe a few times. I would have left and stayed somewhere else but it was a non refundable booking. I won’t be returning.
Suzette
The staff are very helpful
Verified traveler
Nice pool
Katy
Adequate
Clean
Relatively quiet
Clean
Relatively quiet
Angela
Good value
We appreciated the comparable price. Flew in from the Torres Strait for a family event in Cairns. With kitchenette and on Mulgrave Road and relatively close, it was a nice stay.
Heidi
Comfortable room, clean everything needed for a quick business trip
daniel
The motel staff are fantastic. Some minor issues with answering phone. But most of the time they ring back.. other times not. Understand busy times are crazy in peak periods. But over I would recommend the motel
Terri
Comfortable. A lot of people coming and going. Seems to be a rental property as.well.
Lynette
Good value for price. Squeaky bed
Cameron J
Not too bad for what you pay for.
Comfortable bed and great shower, room was clean. Only small things lacking like an ironing board for the iron, no tissues or face washers and the shower head showers the roof as well as your body. Otherwise value for money if you’re not too fussy.
Kevin
Convenient
Convenient location. Comfortable bed. Secure premises.Friendly check-in staff. Very quiet (no noisy guests) the three nights I stayed.
Alana
Great place to stay for a little family or yourself. Great secure parking. Best Thai restaurant next door, walkable to DFO and public transport
Kerrie
This is a budget hotel - but the beds were soft, rooms relatively clean. There's a bit of chipped paint and out of date styling. You get exactly what you pay for so don't expect a 5 star luxury experience and you'll be fine. Car parking is a bit limited as more units than spots.
Sterling
Room service don't do a very good job. My room was made up e a ch day bu t wasn't cleaned. I won't be back
Darren
all good
Jennifer
Not coming back
Kylie
Close to everything.
Jigarkumar
Excellent service
Kim
We arrived at 3pm and our room wasn’t ready.
No milk for coffees and no blankets even though it is winter!
No milk for coffees and no blankets even though it is winter!
Margaret
Very clean and staff very friendly
Timothy
Was a comfortable stay
Victor
Very comfortable bed and great shower. Mosquitoes were a problem. A broom would have been handy and a plug for the basin.
Very friendly staff.
Very friendly staff.
Gillian
Very handy for our use.
Very noisy fan and water came through on the floor in bathroom near toilet? Not from shower.
Very noisy fan and water came through on the floor in bathroom near toilet? Not from shower.
Linton
The residents that lived there were scabs
Patricia
It was fine 👍
Paul
A very loud domestic dispute outside the rooms at 2am spoiled the stay there
Heidi
Awful!
We stayed one night and it was one night too many. The only pleasant part of the stay was the warm welcome by the really lovely lady on the front desk. We booked a family room and it looked nothing at all like the photos. The TV didn't work, all the furniture was old and run down. The cockroaches and other wildlife in the room were gross and it all needed a good clean. Worst of all were the beds, all of them rock hard. My 6ft hubby gave up and spent most of the night squished on a 2 seater couch trying to sleep as it was more comfortable than the bed. We all only managed a few hours sleep each. Do yourself a favour and just pass on this one.
Sandra
Liked how clean it was in the room. Staff were great. Pool was not clean, therefore we didn't have a swim. Overall it was a pleasant stay.
Chantelle
A bit tired but ok for a short stay.
Florence
Was very convenient to attend a function at the Cazalys👍
Allan
Good for the price point, cheap and okay
Kathy-Lee
Ive stayed here three times now, its a central location, the rooms are a tad run down in some areas but they are clean and comfortable. I would recommend staying here.
Russell
Great stay
Jill
Certainly not worthy of the negative reviews. We had a quiet (not even road noise) and comfortable stay. Great having a microwave and plates as well. Will stay again.
Isabelle
We had a wonderful stay at Motel Nomad!
We are a couple of Scots in Cairns looking to buy a van and we booked here to give us a place to stay. Little did we know that this would be the best decision we made as we were surrounded by locals, with their hands on their hearts, who welcomed us like family. There is a pool and a shopping center round the corner which makes it very accessible. The motel is a bit out of the centre but very well connected to buses (10min from esplanade), for us it was ideal as close to a lot of outlet shops to kit out our van. We highly recommend travellers to book this motel as you get a true feel to the friendly nature of cairns. There's a tasty coffee shop next door (Koffeez) and a tasty thai restaurant attached to the motel. Brilliant stay!
We are a couple of Scots in Cairns looking to buy a van and we booked here to give us a place to stay. Little did we know that this would be the best decision we made as we were surrounded by locals, with their hands on their hearts, who welcomed us like family. There is a pool and a shopping center round the corner which makes it very accessible. The motel is a bit out of the centre but very well connected to buses (10min from esplanade), for us it was ideal as close to a lot of outlet shops to kit out our van. We highly recommend travellers to book this motel as you get a true feel to the friendly nature of cairns. There's a tasty coffee shop next door (Koffeez) and a tasty thai restaurant attached to the motel. Brilliant stay!
mark
Nice girl at counter, room away from road and seened great for money. Wdnt to cool off in pool, barely could see bottom which set off alarm as I spent years as dive instructor looking after our pool.
Duting night roaches crawling roubd and something bit me as scrat ged till bleed.
Only came up to buy some stuff and not wanted to drive back Ingham save say as I disabled veteran.
Think lot people there long long term or subsudised which I accept and have sympathy for but not think would go back if they not do a bit hygiene.
I used to live in holes I dug so not fussy, but they should be on top bugs and pool.
Duting night roaches crawling roubd and something bit me as scrat ged till bleed.
Only came up to buy some stuff and not wanted to drive back Ingham save say as I disabled veteran.
Think lot people there long long term or subsudised which I accept and have sympathy for but not think would go back if they not do a bit hygiene.
I used to live in holes I dug so not fussy, but they should be on top bugs and pool.
Karren
The pool looked dirty and not inviting. Very aged and basic Interior, pillows very flat, but mattress comfortable,noisy neighbours in the next room, who smoked outside and spoke on speaker phone for over 30 minutes at 6am, which is out of the motel’s control, but asked to reflect on my experience. I actually felt unsafe at night and jammed the chair under the door knob. Seemed to be a lot of smoking men on the balcony watching, which freaked me out as I was alone.
Close and very convenient location for where I needed to be for three days and I guess you get what you pay for.
Close and very convenient location for where I needed to be for three days and I guess you get what you pay for.
Peter
I'll give it a 10/10
Verified traveler
Large clean and comfortable room, easy parking.
Mario
Service was great very accommodating. Room could do with new doors. Bathroom has mould. Hard to avoid smokers smoking right out side their room. Smell was horrible for a non-smoker.
Anneke
SCAM!
The motel does not meet the pictures and advertised service on wotif or their website. Do yourself a favour and book another accommodation as this was one of the worst places I have seen. People live there full time and smoke all over the premises. The pool is disgusting and there is not bar or breakfast available like advertised. The staff is rude. DO NOT BOOK THIS ACCOMMODATION
The motel does not meet the pictures and advertised service on wotif or their website. Do yourself a favour and book another accommodation as this was one of the worst places I have seen. People live there full time and smoke all over the premises. The pool is disgusting and there is not bar or breakfast available like advertised. The staff is rude. DO NOT BOOK THIS ACCOMMODATION
Keith
General condition of the rooms, especially the bathroom was poor, a dirty towel was left on a hook behind the door, mound in the grouting and paint coming off the door.
Pradumankumar
Poor internet connection They provide wifi but in property it’s not available
Bruce
Would recommend to friends
Tyron
The location to everything is excellent
Kim and Carol
Its dated untidy and needs refurbishment also attention needed with cleaning in all areas.
Peter
Great rooms large
Gene
Location for us was perfect. The staff are professional and friendly. Always helpful.
Susan
Very friendly and helpful. Let me safely leave my luggage coming and going.
Ellen
convenient and accessible to my requirements
Kim
Clean and convenient to places i needed to go
Dennis
Stayed 2 nights. The room was very clean and comfortable and larger than expected. Had little interaction with the staff but they were pleasant. DFO Complex down the road with Coles, cafes and retail shops. Cazaly's Sports club in the other direction and both walking distance. Lots of families with kids i the pool but no noise issues from where I was staying. Will stay again and I do recommend.
Katherine Joan
Room was perfect for family with self contained kitchen. Definitely staying there again.
Isaac
Tv not working, rundown bathroom, poor outside noise insulation (birds chirping all night and people walking past). Permanents give it the slum vibe.
Comfy bed.
Comfy bed.
Jamie
Was ok a bit pricey compared to last time was there
Ross
The unit did the job. Nice convenient location close to everything. DFO next door. Check in and out very easy and booking was a good price. Wifi connection password didn’t work tho.
Bruce
The rooms needs maintenance carried out, currently lacking terribly. Room presentation at first glance good but then things start coming to light, nothing major but little things that should be appearing. Am I fussy? No! but unless this issues are brought to the new managements attention they will not be fixed. Overall good place to stay, very central to everything.
Russell
The place was full of emergency housing people which was areal turn off
Emily
The reception lady was nice. The property needs a lot of attention though. Pool area very blah.
No bath mat, or face washer in room. No hairdryer. Shabby furniture and outdated grubby bathroom with last guests soap still on window sill. Blobs of dust on ceilings and walls. Just not great. Luckily i was only staying one night, or i would have gone elsewhere. Over priced for what is.
The only thing i liked was the blockout curtains
No bath mat, or face washer in room. No hairdryer. Shabby furniture and outdated grubby bathroom with last guests soap still on window sill. Blobs of dust on ceilings and walls. Just not great. Luckily i was only staying one night, or i would have gone elsewhere. Over priced for what is.
The only thing i liked was the blockout curtains
Robert
Never stay there again. People fighting and smoking in front of our room .
Con
We really appreciated the friendliness of the staff, they were also very hepful.
The property is a bit run down, The cost was very reasonable.
The property is a bit run down, The cost was very reasonable.
crystal
We got there only to realise it was full of crisis housing occupants. There was a dispute unveiling as we got there which made us feel immediately unsafe. The pool was green and everything in the motel was outdated with a strong smell of cleaning products. We needed to check out due to a change in personal circumstances and organised a refund through the front desk and Wotif the night before and it was confirmed in writing that we could get a refund. Went to front desk the next morning to get the refund organised and was told that they couldnt which was opposite of what I was told and had in writing. Then was argued with about the refund and told the receptionist made a mistake. Was continually told I couldn’t get a refund, finally showed the chat notes and was able to get a refund. Rude and unprofessional staff, don’t know the laws around terms and conditions or how to honour the customer. Would not recommend this place.
Susan
I would suggest NBN better internet …Yhe pool was not clean and the yards where untidy and air conditioner could be updated But other than that injoyable and Convieniet
Adrian
The room was full of cockroaches and I left the room.
The receptionist mentioned me I would get a refund for the half and never happened.
After time I called back and the management told me was her first week working there and never heard something about it but she will check the situation to help me with the refund but definitely never happened.
So disappointing.
The receptionist mentioned me I would get a refund for the half and never happened.
After time I called back and the management told me was her first week working there and never heard something about it but she will check the situation to help me with the refund but definitely never happened.
So disappointing.
Vanessa
I liked that the service was personable and relaxed.
Cheryl-Maree
Convienence and proximity to shopping and dining. We'll be back
James
Only stayed the one night so it was ok for our needs. Staff were friendly upon checkin. Room was clean but furniture, fittings and hotel in general are dated and in need of a facelift.
melissa
Was ok for a cheap getaway.
Maureen
Easy to book on short notice; convenient and accommodating. Would stay there again
Jenny
The manager was very polite and helpful, the property is so close to dfo shopping
Yanti
Great location. Very clean. Enjoyed our stay.
Christopher
Nice relaxed atmosphere, good for short trips and longer stays, only 3km from town centre
Yoko
A MILLION COCKROACHES
The room was absolutely RIDDLED WITH COCKROACHES!! I’ve never seen that many insects in my whole life. I woke up at midnight to cockroaches in my bed, on every wall in my room! They were all through my suitcase inside my shoes and clothes. It was like something out of a horror movie.
I went to reception and there was no one there, and no emergency after hour number to call. I had no choice but to book a room in the Novotel as it was the only Hotel available at that time of the morning. It cost me $450 which I was really unhappy about.
Thankfully management issued me a refund the following day, however this does not make up for the horrible experience I was put through and the cost to my second Hotel room. I will NEVER stay in this Hotel again and I strongly advise that you don’t either.
I went to reception and there was no one there, and no emergency after hour number to call. I had no choice but to book a room in the Novotel as it was the only Hotel available at that time of the morning. It cost me $450 which I was really unhappy about.
Thankfully management issued me a refund the following day, however this does not make up for the horrible experience I was put through and the cost to my second Hotel room. I will NEVER stay in this Hotel again and I strongly advise that you don’t either.
Sandra
Property needs a much needed upgrade expecially bathrooms
Brett
Good location, property is tired and is feady for an overall facelift.
Peter
The property is in a great position, parking is tight but capable. The room was very large and clean.
Mick
Throughout the night there was a loud, intermittent water pressure noise. Bugs around bench area.
Loose baain tap, loose roilet seat.
Loose baain tap, loose roilet seat.
Mary Jane
Shame about the unemptied garbage skip and a couple of noisy people spoiling it for the other guests.
Sharon
Fair, but not going back.
Reception was closed upon check-in and I had to phone them. The tv in the room had a remote that wasn’t working and the buttons on the tv itself were very hard to get to work also. Room was clean and beds comfy. At 9 a.m. a cleaner banged loudly on the door and asked, when I opened it, were we leaving yet. I said NO, not until 10 o’clock checkout time. They seem to need more in-house communication.
Richard
Clean, tidy spacious.
Vera
Great location and price
Maryann
Very peaceful n quiet. Staff were great. Nothing to complain abouy
David
Good size clean room with comfy bed and couch. Very pleasant stay and easy walking to DFO and a Restaurant next door. Very quiet from outside and very little noise from floor above. Neighbouring howling dog wasn't too bad with bathroom door closed, but there's little that the Motel can do about neighbours. Staff very pleasant.
Janet
Room was clean, but very basic, no hand towel or face washer, lounge suite had seen better days. Saturday was horrible, Zic Zac had booked out the pool area for a Pool Party. I got back to my room just after two and the music was thump thump thumping, we went out for dinner and came back just before 9.30 and the music was still thump thump thumping, we had been told when we booked in that the music was from 2pm until about 7pm. My husband went down to see them as he was unable to get anyone to answer the reception phone and asked whom ever was in charge when the music would be finished, to be advised it would be 10pm. I rang the Police only to find that they are unable to help in the case of commercial premises. Eventually the music stopped just after 10pm, but we still had the noise of people talking and things being moved, you would just able drift off to sleep and then the noise would wake you.
Spoke to reception on the way out and she has totally disinterested and belligerent about out complaint, said the music stopped at 8pm and all the people left the pool area ---- wrong they were still there and then the function was moving to the Lane Way (also a part of Nomad Motel), so the noise whether it came from the Pool Area or the Lane Way was still extremely loud. This Motel is advertised as a family motel, with family rooms, so why have something on that is disturbing for the guest especially on a weekend, I am sure there are a lot more suitable venues for this type
Spoke to reception on the way out and she has totally disinterested and belligerent about out complaint, said the music stopped at 8pm and all the people left the pool area ---- wrong they were still there and then the function was moving to the Lane Way (also a part of Nomad Motel), so the noise whether it came from the Pool Area or the Lane Way was still extremely loud. This Motel is advertised as a family motel, with family rooms, so why have something on that is disturbing for the guest especially on a weekend, I am sure there are a lot more suitable venues for this type
Harkiran
It’s quite a run down property. Half of the appliances including aircon was broken. Floor was quite sticky.
Jennifer
The propert had plenty of parking and an excellent Thai restaurant next door. However, it was unclean, rooms were not serviced, taps dripped, tiles falling off bathroom, bedbases broken, mouldy, toenail found in daughters bed- not hers, not enough kitchen items for number of people in room. It was quieter than expected though.
Location & surroundings
Motel Nomad
314 Mulgrave Rd Westcourt Cairns, Cairns, Australia
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Motel Nomad
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