Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Cairns City Palms

Cairns - QLD · Australia

199 Sheridan Street, Cairns, 1 2 1View location

8.6/10Excellent574 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Location6.0/106.0
Neighborhood8.0/108.0
Amenities8.2/108.2
See all ratings
Check availability Pay with crypto or card
  • Most popular

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Cairns City Palms

Cairns City Palms prides itself in helping all of our guests have an amazing time in beautiful tropical North Queensland. We are a family run and locally owned motel, offering our guests a fresh and comfortable accommodation with attentive and friendly service.

Guests staying at Cairns City Palms have access to an outdoor swimming pool with relaxing sun lounges, we also offer a Guest Lounge with complimentary coffee, tea, juice and morning scones. Luggage storage, on-site car parking (subject to availability) and guest laundry are also available services.

Surrounded by gardens and tropical palm trees, The Palms Garden and BBQ area is a great place to relax.

Our tour desk offers a 10% discount on all Cairns tours.

Read more about this hotelShow less

Cairns City Palms is located 10 minutes' drive from the airport and only 2 minutes' drive from the city center. We are Within 2 minutes' walk of 8 restaurants, a grocery store, bars and only 5 minutes' walk to the Cairns World Famous Esplanade.

A walk to the Cairns swimming lagoon will take you around 15-20 minutes.

We have listed below what is less than a minute's walk away:

Friendly Grocery and Night Owl (Supermarkets) Club One Fitness (Gym) Liquor Land (Bottle Shop) Annabels Bakery (Bakery) Victors Gourmet Delicatessen (Deli) Pedros Pizza, Little Ricardo's, Pizza Hut (Italian Restaurants) Cock and Bull Restaurant and Bar (Australian) Chopstix Express (Chinese Restaurant) Captain Cooks Diner (Australian Restaurant) Sushi Train (Japanese Restaurant) Tandoori Nights, Mother India (Indian Restaurant) Tia's Cafe (Thai Restaurant) Ali Baba Kebabs (Middle East) Tradies Bar (Bar)

We look forward to welcome you here at Cairns City Palms!

Located in Cairns (Cairns North), Cairns City Palms is within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground. This motel is 0.9 mi (1.5 km) from Cairns Central Shopping Centre and 1.2 mi (1.9 km) from Cairns Esplanade Lagoon.

Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a business center, express check-in, and express check-out. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 3:00 AM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Parking height restrictions apply No alcohol served onsite Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Alcohol is not served at this property.
    • Parking height restrictions apply.
  • Special Instructions
    The front desk is open daily from 7:30 AM - 8:30 PM. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: AUD 5.0 per day
    • Rollaway bed fee: AUD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Icon Cancer Centre Cairns (Liz Plummer) 0.4 km / 0.3 mi
Cairns Esplanade Charles Street Parkland 0.4 km / 0.3 mi
Cairns Private Hospital 0.7 km / 0.4 mi
Icon Cancer Centre Cairns 0.7 km / 0.5 mi
Cairns Mudflats 0.8 km / 0.5 mi
Cairns Esplanade 0.8 km / 0.5 mi
Cairns Base Hospital 0.9 km / 0.5 mi
Cairns Performing Arts Centre 1 km / 0.6 mi
St Monica's Cathedral 1.1 km / 0.7 mi
Muddy's Playground 1.2 km / 0.7 mi
Cairns Central Shopping Centre 1.2 km / 0.8 mi
Bulmba-ja Arts Centre 1.4 km / 0.9 mi
Cairns Museum 1.6 km / 1 mi
Reef Teach 1.7 km / 1.1 mi
Cairns Night Markets 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2017
  • Total number of rooms: 33
  • Number of floors (annexe): 2
  • Twin rooms: 6
  • Apartments: 11
  • Executive rooms: 1
  • Superior rooms: 15
  • motel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 46 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Golf course
  • Entertainment Area
  • Car park
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Garden
  • Concierge
  • Newspapers
  • Luggage room
  • Toaster: 32
  • Oven: 12
  • Dining area: 12
  • Clothes dryer: 12
  • BBQ facilities: 1
  • Grill/BBQ
  • Electric kettle: 32
  • Towels and bed linen
  • Non-smoking area
  • Poolside snack bar
  • Printer
  • Photocopier
  • Outdoor freshwater pool: 1
  • Outdoor saltwater pool: 1
  • Sun loungers
  • TV lounge
  • Picnic
  • Snacks
  • Early Check-in
  • Early departure
  • Identification card at arrival
  • No hen/stag or any other parties allowed
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Cairns City Palms

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1

    Photos are not available for this room type.

    Cairns City Palms

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Cairns City Palms

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Cairns City Palms

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR TWO BEDROOMSAPARTMENT • SUPERIOR TWO BEDROOMS • 2 Bedrooms • 80 m²APT.B2-SU
    APARTMENT SUPERIOR TWO BEDROOMSPhoto unavailable7 photos

    Cairns City Palms

    APARTMENT SUPERIOR TWO BEDROOMS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    80 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-SU

    Room amenities

    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Garden
    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Cairns City Palms

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 70 m²APT.B2
    APARTMENT TWO BEDROOMSPhoto unavailable6 photos

    Cairns City Palms

    APARTMENT TWO BEDROOMS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    70 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width, Sofa bed
    Bedrooms
    2
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Room amenities

    • Bathroom: 1
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Housekeeping
    • Smoke detector
    • Fan
    • Make-up mirror
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Radio
    • TV
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU-1

    Photos are not available for this room type.

    Cairns City Palms

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Cairns City Palms

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 45 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable6 photos

    Cairns City Palms

    SUITE EXECUTIVE

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Ironing set
    • Bathroom: 1
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • DVD player
    • Wi-fi
    • Balcony
    • Living room: 1
    • Safe
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Cairns City Palms

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Cairns City Palms

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIOR KING BEDSUITE • SUPERIOR KING BED • 1 Bedroom • 25 m²SUI.KG-SU
    SUITE SUPERIOR KING BEDPhoto unavailable4 photos

    Cairns City Palms

    SUITE SUPERIOR KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-SU

    Room amenities

    • Bathroom: 1
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Mini fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Toiletries
    • Desk
    • Fan
    • Smoke detector
    • Housekeeping
    • Garden
    • Toaster: 1
    • Electric Kettle: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Cairns City Palms

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOM • 1 Bedroom • 60 m²APT.B1-1
    APARTMENT ONE BEDROOMPhoto unavailable7 photos

    Cairns City Palms

    APARTMENT ONE BEDROOM

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-1

    Room amenities

    • Toaster: 1
    • Outdoor swimming pool
    • Housekeeping
    • Smoke detector
    • Fan
    • Desk
    • Toiletries
    • Oven: 1
    • Dining Area
    • BBQ Facilities: 1
    • Alarm clock
    • DVD player
    • Ironing set
    • Electric Kettle: 1
    • Balcony
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Minibar
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SUPERIORSUITE • SUPERIOR • 1 Bedroom • 30 m²SUI.SU
    SUITE SUPERIORPhoto unavailable7 photos

    Cairns City Palms

    SUITE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU

    Room amenities

    • Kitchen utensils, plates & cups
    • Microwave
    • Cooker
    • Mini fridge
    • Kitchenette
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Toiletries
    • Desk
    • Fan
    • Smoke detector
    • Housekeeping
    • Garden
    • Toaster: 1
    • Electric Kettle: 1
    • Wi-fi
    • Balcony
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Cairns City Palms

8.6
Excellent
574 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
6.0 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
22 Jul 2026
Ravinesh
Close to all aminities. Staff were really helpful. Rooms need some TCL.

Otherwise value for money
Family_with_children
8/10
Excellent
14 Jul 2026
Silvia
A bit far from town but very good value accommodation- Thanks
Family_with_children
6/10
Pleasant
01 Jul 2026
Sireesha
The overall stay was OK with the front desk staff available when they said they would be available. The location was great to walk to the downtown easily. However, we suspect one of the cleaning staff nicked our bag of earrings as we left it on the table and could not find it the next day. We searched every nook and corner of the place and our bags but couldn't find it anywhere. Thankfully it was imitation jewelry but be careful with your valuables if you are staying here.
8/10
Excellent
28 Jun 2026
Neil
fittings missing in shower for soap and so on
. no hooks for hanging clothes
Friends
10/10
Exceptional
26 Jun 2026
Ann
Quick stop, everything we needed, as well as clean and close to everything
Partner
10/10
Exceptional
28 May 2026
melissa
It was clean and tastefully decorated.
We felt relaxed and everything we needed was there, the staff were very kind and most helpful in getting us settled after our long day of travel.
Also the pool was lovely!
Shower was great and the pillows where the best we’ve ever experienced in a hotel.
Family_with_children
8/10
Excellent
26 May 2026
Alexander
Located near hospital. Good public transport. Microwave and an electric frypan. Guest laundry. Nice pool.
Partner
10/10
Exceptional
24 May 2026
Tim
All staff very helpful. Relaxing stay. Would recommend for quiet time.
Self
8/10
Excellent
20 May 2026
jean
Great location, close to many food places. The property is old but facilities are okay. Staff were terrific
Partner
10/10
Exceptional
17 May 2026
Samol
kitchen had what was needed and laundry was good
Partner
8/10
Excellent
13 May 2026
Hannah
Great place to stay for the 5 days we stayed. Plenty of room in the rooms, great pool & amenities.
Friends_and_family Family
8/10
Excellent
10 May 2026
Sam
Reasonably priced, everything was clean and tidy. The aircon didn’t work very well was the only downside.
10/10
Exceptional
04 May 2026
Erica
Everything supplied in the room was excellent. Very spacious and clean. Staff were very helpful. Will stay again. Good location.
Partner
8/10
Excellent
04 May 2026
Janice
Room comfortable good size. Parking not so good. Not enough and difficult to exit park
Self
10/10
Exceptional
02 May 2026
Daniel
The room was very basic but had all the essentials.
Friends
8/10
Excellent
30 Apr 2026
Leanne
Clean room, very sparse but had all basics needed in the room. Only main stream tv. Only 15 minutes walk to centre. Very comfy bed
Partner
4/10
Poor
18 Apr 2026
Katharina
We had the room next to the laundry. It was very noisy. Impossible to sleep before 1am.
6/10
Pleasant
18 Apr 2026
Jane
In the first 3 days i was there the bin was emptied on day one but no bed made or any other cleaning done. After i spoke to the receptionist on day 3 she did the room herself. Microwave did not work properly and was cracked..unsafe. No electrical items appeared to be tested and tagged. Aircon was very effective, bedding was clean. Some mould in the shower and on the shower curtain.
Self
8/10
Excellent
16 Apr 2026
Dale
.
2/10
Poor
15 Apr 2026
cliff
This is a budget motel and our room shouldn't have been rented due to safety issues. The owner would refund only one of the 2 unused days even though we had vacated by 8:30 am.
The fan was dismounted from the ceiling. The bathroom door was splintered wood. There was mold on both the air-conditioner and the bathroom ceiling.
We arrived at midnight, so leaving was not really an option.
It was so noisy all night long with lots barking from dogs, traffic, garbage trucks, screaming people at night, screeching birds, noisy air-conditioner that kept ticking loudly.

The front staff was actually pretty good in trying to get a hold of the manager of owner and relating that they wouldn't be in for a while. Expedia was helpful in trying to get a resolution but even they weren't able to sway the owner even with the pictures showing the state of the room.
Partner
10/10
Exceptional
13 Apr 2026
Dr Peter
The staff were excellent. So obliging. Looked after our bags before and after. The room was prepared so welcomingx
10/10
Exceptional
09 Apr 2026
Susan
Nothing was too much trouble for the staff. Stay very good.
Very clean.
Partner
6/10
Pleasant
05 Apr 2026
Savannah
For what it's worth, the room had efficient and stable AC as well as a working TV, free WiFi, and attentive staff. Unfortunately, some of the guests at my party decided not to stay upon arrival as the listing was nothing like the actual property, and it was very much a nicer version of a hostel. The area was extremely unsafe, and the walls were thin. Not bad if you want a cheap stay, as I imagine the hostels in the area were horrific. If you are looking for luxury/comfort, this is not the place.
Friends
4/10
Poor
01 Apr 2026
Craig
The microwave did not work there was no volume on tv and seemed to be domestic violence around the whole area
Self
10/10
Exceptional
23 Mar 2026
Kal
All facilities offered at City Palms are clean and easily accessible. Staff are very friendly and approachable and happy to give suggestions regarding activities in Cairns. My stay here has been relaxing and very comfortable. I will certainly be back to stay here again and would highly recommend City Palms to family and friends. Thank you team! Keep up your amazing work ethics and great customer service. Hope to see you soon.
Self
10/10
Exceptional
22 Mar 2026
Susan
Very clean and inviting.
Partner
6/10
Pleasant
22 Mar 2026
Paul
The air conditioner had a very low output and had to run all the time to keep the room cool.
Partner
10/10
Exceptional
15 Mar 2026
Trevor
Close to everything you need. Staff were extremely helpful.
Family
8/10
Excellent
12 Mar 2026
James
Staff was great. I needed assistance with airport transportation and she helped arrange for me.
Family
8/10
Excellent
08 Mar 2026
Colm
Good property. I stayed here for 3 nights and was happy with the cost and value of the property. There was parking available, good sized rooms and attentive staff. I would stay here again
Self
8/10
Excellent
02 Mar 2026
Sigi
The staff was amazing! I loved being able to cook and they were extremely generous if I needed anything!
8/10
Excellent
27 Feb 2026
Daryl
Friendly, helpful staff and clean, well appointed rooms
10/10
Exceptional
22 Feb 2026
Jason
Friendly staff and room was very tidy and clean
Self
10/10
Exceptional
17 Feb 2026
Joel
Good room for the price, great AC
8/10
Excellent
16 Feb 2026
Ken
Clean comfy and good location
Partner
10/10
Exceptional
10 Feb 2026
David
Lovely stay. Nice rooms and pool. Good location.
Partner
8/10
Excellent
09 Feb 2026
Ken
Good bed clean
Partner
8/10
Excellent
08 Feb 2026
Dan
Helpfull staff
10/10
Exceptional
02 Feb 2026
Dale
Clean room and amenities,value for money.
10/10
Exceptional
31 Jan 2026
David
Was clean and comfortable
Leisure Partner
10/10
Exceptional
26 Jan 2026
Ellen
Lovely cool pool. Clean room. Friendly service
8/10
Excellent
26 Jan 2026
Tambelina
Clean rooms ans staff at check-in was very good
10/10
Exceptional
25 Jan 2026
Henry
Conveniently located with easy walkable access
Business_and_leisure Family_with_children
8/10
Excellent
19 Jan 2026
PAUL
Had to park on street as all spots were taken apart from that good value for money
10/10
Exceptional
14 Jan 2026
s
Great staff free muffins good kitchen soaps shampoos
10/10
Exceptional
03 Jan 2026
Cyjo Oldham Titima
Conviniently located
Business_and_leisure Family
4/10
Poor
30 Dec 2025
Frank
Did not replace towels after taking used ones.
Left us with nothing , not even a hand towel.
Leisure Partner
8/10
Excellent
07 Dec 2025
audrey
Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Partner
8/10
Excellent
05 Dec 2025
Noel
Staff were very nice and gave room service daily. The pool was a nice option also.
Leisure
8/10
Excellent
28 Nov 2025
Amanda
Very friendly staff
10/10
Exceptional
22 Nov 2025
Shirley
Very clean, easy to book, staff excellent. I stayed befire and ill stay again. Well done Cairns City Palms and thank you.
Leisure Self
10/10
Exceptional
18 Nov 2025
Gerald
Everything just works and everyone are very friendly and helpful. No nasty surprises.
Leisure Partner
8/10
Excellent
09 Nov 2025
Nilmini
I t was adequate for our atay
Leisure Partner
8/10
Excellent
06 Nov 2025
Pete
Clean, very helpful reception. Can be a bit noisy as by busy road and on flight path
Leisure Partner
8/10
Excellent
20 Oct 2025
MARVIN
Didn't check
10/10
Exceptional
15 Oct 2025
Yuanqi
good
10/10
Exceptional
14 Oct 2025
Chris
Parking was easy access, the staff were very helpful. I'd left my phone charger behind and received a phone call 5 or 10 mins after we'd handed in the key, we were on our way to the train station to go on the Kuranda Scenic Railway trip so the lovey lady held my phone charger in the office with my name on it so I could collect it on our return. I was very grateful. Thank you 😊
Leisure Friends
2/10
Poor
09 Oct 2025
Jeanine
Terrible! very old ,extremely noisy, the bed was very cheap and uncomfortable, smells bad, toxic chemicals they used for the room, for sure the owner writes the reviews. This is not even a one star hotel.
Leisure Partner
6/10
Pleasant
01 Oct 2025
Rick
Parking at the property is not sufficient to cater for all the guests. You need to get in early or park in the street (sometimes several streets away).
On the weekend the room had not been fully serviced, only the wastepaper basket had been emptied.
10/10
Exceptional
27 Sep 2025
leigh
Good staff
10/10
Exceptional
08 Sep 2025
Craig
Convenient location. Close to city and airport. Clean facilities.
Business_and_leisure Self
10/10
Exceptional
05 Sep 2025
Stacey
Great to have some kitchen utensils and a microwave. Comfy bed and nice to have a couch
Leisure Self
10/10
Exceptional
02 Sep 2025
Ines
We had a wonderful holiday. Rooms are clean, generous size, beds are comfy. Special treat in the morning free coffee, juice and scones in the motel lounge. Washing machine is very handy. Great place to stay. Can recommend it. 🙏 thanks
Leisure Family
8/10
Excellent
26 Aug 2025
Gordon
Staff were wonderful, very helpful and went rhe extra distance for us.
6/10
Pleasant
24 Aug 2025
Andrew
Great old motel, comfortable and very clean but this time I had a front room facing the highway that was incredibly noisy.
10/10
Exceptional
18 Aug 2025
Terry
Nice clean room handy to shops and restaurants in a very good position
Leisure Partner
2/10
Poor
08 Aug 2025
Graeme
the room was not the same as advertised too small needed painting and room service did not exist
8/10
Excellent
06 Aug 2025
Stephen
Carpark
8/10
Excellent
01 Aug 2025
VICKI
We did enjoy a very delicious Indian restaurant on the corner nearby
Leisure Partner
10/10
Exceptional
30 Jul 2025
Florentino
Very friendly staff easy check in.
Good place to stay.
Business
8/10
Excellent
29 Jul 2025
Navid
Friendly staff. Close to bus stop to go to the city or Palm Cove. Has pool for the kids and a bbq in the yard. Internet was a bit slow in our room. Mattress was also a bit old. But overall good value for the money.
Leisure
4/10
Poor
24 Jul 2025
Nadine
Although the room was spacious, it was very old, didn't feel fresh and clean. Noisy area, didn't feel safe
Business Self
8/10
Excellent
10 Jul 2025
Cynthia Bast
Comfortable.
Leisure Family
10/10
Exceptional
10 Jul 2025
Desmond
It was a great stay & good value.
Leisure Partner
8/10
Excellent
06 Jul 2025
Anthony
Quite
Leisure Partner
8/10
Excellent
06 Jul 2025
Meike
Walking distance to city centre (around 20min) and short walk to esplenade. Bus stop very close by.
Leisure Family
8/10
Excellent
28 Jun 2025
Simon
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Leisure Family
10/10
Exceptional
26 Jun 2025
Barbara
Enjoyed our stay, thanks
Leisure Partner
6/10
Pleasant
22 Jun 2025
HONG
It is located on a very busy road. Poor sound proof of the building and you feel like you sleep right in the middle of the road. The people next door made loud noises till 1am. The room is relatively clean, but not coming back again for sure.
Leisure Self
8/10
Excellent
16 Jun 2025
Xenia
I have stayed in this apartment for many years while in Cairns due to being in walking and close to inner Cairns and hospitals
Partner
10/10
Exceptional
14 Jun 2025
Kevin

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Self
8/10
Excellent
12 Jun 2025
Patsy
Staff were very helpful. Ground floor motel room. Doors front and back. A little worry for security.
Leisure
10/10
Exceptional
10 Jun 2025
Kellie

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Partner
8/10
Excellent
22 May 2025
Gillian
Very comfy bed, a bit of noise from the road, OK for a night in transit.
Business_and_leisure Self
8/10
Excellent
19 May 2025
Clinton
A handy spot to stay. Close to airport and a 25min walk to cairns water precinct on esplande. Units are old but functional and priced accordingly.
10/10
Exceptional
19 May 2025
Simon
Really nice for the price and well worth it!!!!
8/10
Excellent
18 May 2025
Maria
Very nice and quiet area, friendly staff, and a comfortable bed. Had a pleasant and relaxing stay!”
Leisure Partner
8/10
Excellent
18 May 2025
Tim
Buildings are showing their age but funtional and clean. The ferals in the backpackers next door are unfortunate but their noise didn't go on too late.
Leisure Self
10/10
Exceptional
17 May 2025
Ruth Helen
Great place for what we wanted to meet a mate off a cruise ship, we live up here
10/10
Exceptional
14 May 2025
Andrew
Overall good
Leisure
10/10
Exceptional
11 May 2025
Eli

Great location

Great place , easy to find , excellent service , great location , highly recommend.
Self
10/10
Exceptional
11 May 2025
Len
All good and reasonable price
Leisure Partner
8/10
Excellent
28 Apr 2025
Gayle
As an older style it was lovely and clean. Bed was very comfortable. We had a late check in and the message sent giving us instructions was great and easy. Good on site off street parking. Would stay again.
Leisure Partner
10/10
Exceptional
27 Apr 2025
Kevin

Will return again.

Always a pleasure checking in here, I’m a regular return guest.
Friendly and welcoming staff, clean and tidy rooms. Thank you all for your continued hospitality!
Self
10/10
Exceptional
26 Apr 2025
Martina
Did not like visitors upstairs walking and stomping around all night into the early morning....I was in 105...
Self
10/10
Exceptional
23 Apr 2025
Mike

Great

Clean, staff friendly and helpful, good location
Partner
8/10
Excellent
17 Apr 2025
Lance
Good reception hours and free tea and coffee
Business Self
10/10
Exceptional
12 Apr 2025
Paul
Comfortable and convenient. Highly recommend!
8/10
Excellent
04 Apr 2025
Lee
I stayed overnight before catching a plane and it was very clean and comfortable. I would stay again.
8/10
Excellent
03 Apr 2025
Jon
Great little place.
Friendly staff and clean rooms
Stayed there several times when I can get a room.
Book in advance because it's busy
Business

Location & surroundings

Cairns City Palms
199 Sheridan Street, Cairns, 1 2 1, Cairns, Australia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Cairns City Palms

67 hotel photos