Name: Cascade Gardens
Address: Lake Street, 175, Cairns, 4870, AU

6/10

Pleasant

05 Jul 2026

Jeremy

Stayed in room 303. Quite run down with paint falling off roof. The bed was very hard- quite uncomfortable for us and the pillows weren't good. Went and bought our own.

Check in was smooth though and reception guy seems nice. Parking was easy and close to food.

Partner

10/10

Exceptional

02 Jul 2026

Linda

Great location and very spacious with everything you needed.

Self

8/10

Excellent

09 Jun 2026

Anurag

Cairns is beautiful and so is Cascade Garden.
Do not expect it to be very grand or great, photos are a bit deceptive.
What you get is a reasonably decent property to stay on.
The Property overall is a bit dated and needs a lot of refurbishment.
Linen are clean but we had stains on ours.
Room could be kept a bit more clean. There was mould on walls and corners. We understand the climate to be moist and area full of vegetation but interiors can be taken care of.
Rooms are generous in size and can fit a family of 4 easily.
Extra bed provided was really nice.
Kitchen is well equipped and good.
The room had washing machine and dryer too both of which were very old and an upgrade would be appreciated.
The balcony of the room is just for namesake too small to even enter.
AC were working but at a fix temperature and remotes of both the AC's were useless.
We did ask the desk to get it checked but nothing happened.

Cascade is still a very good property to stay , as it is located centrally is small without too much crowd around or in it. It has a free parking available for guests.
all the attractions in cairns and shopping area are at walkdown distance.
So overall it is good, they need to improve a bit for the price they charge and if they want to be the way they are please reduce the prices to justify the same.

Family_with_children

10/10

Exceptional

09 Jun 2026

Annie

Every single thing was beyond excellent.

8/10

Excellent

31 May 2026

Paulina

It's a great accomodation for the price, clean, although a little tired. The staff are friendly and helpful and the location is excellent.

Partner

8/10

Excellent

30 May 2026

Brendon

I thought i left my key in a mates car so I rang after hours number and the manager met me in 15min to give me a spare very easy and quick response time.
But it turned out I left it in the door.

Self

10/10

Exceptional

02 May 2026

Gayle

Great secure gated off street parking.

Partner

8/10

Excellent

19 Apr 2026

Annette

Good apartment, had every I needed for a weeks stay. Bed very comfy.
Please note there is no lift.

Self

8/10

Excellent

09 Apr 2026

Bronwen

Apartment was quiet and met all our basic needs. As stated, it is a self catering facility so there was no cleaning during our stay. No replenishment of basics. Tranquil pool to spent lazy time. Friendly, very helpful staff. Our apartment was fine but decor a little tired.

Partner

8/10

Excellent

19 Feb 2026

Joellyn

Room was clean, quiet and good for a few days stay. Good things: washer, iron & ironing board, good sized fridge, dishes, a/c, separate bedroom. Bad: no elevator - had to carry our luggage up 3 flights, never saw desk staff, couldn't figure out how to get the dryer to start, no shampoo, small bars of soap, longer walk to places than we thought, TV had limited channels.

Family

8/10

Excellent

02 Feb 2026

Alfred

clean room, a/c worked as expected, car prk was secure and enough spaces for number of guests staying there.

Partner

8/10

Excellent

24 Jan 2026

Jing

Room is nice and clean, will chose to stay again

10/10

Exceptional

16 Jan 2026

David

The staff was courteous, the room was large with a well-equiped kitchen, and the location is just 2 blocks from the lagoon boardwalk.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Samaan

Nice hotel room. I enjoyed it

10/10

Exceptional

02 Jan 2026

Jade

Staff were lovely, we liked that it was a family run business. The pool area is great to chill and relax. The photos don’t do this place justice, it’s so much nicer than the photos. Our apartment was spacious and it had everything you needed for a self catering stay.

My only downside was, the shower was broken on our first day and it never got fixed. We were unable to have a proper shower the entire time we were there. We were told maintenance would fix it, but they never did.

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Charmaine

Clean room

Partner

10/10

Exceptional

22 Dec 2025

Rodney

Generally everything great. The clothes drier had a mechanical problem so could not use it. Would have liked shampoo in the shower.

Business

8/10

Excellent

18 Dec 2025

PETER

Yes.Everything was fine. Ac no problem

Partner

10/10

Exceptional

17 Dec 2025

Lance

Tidy, quiet, nice clean pool and bbq area.

Leisure Family

10/10

Exceptional

05 Dec 2025

Dawn

Fantastic room. Clean spacious. Fully equipped kitchen. Good location. Nice pool and jacuzzi

Partner

10/10

Exceptional

03 Dec 2025

Kacy

Great room, large. Clean, great lpcation and lovely hoyhotel cat

Partner

10/10

Exceptional

18 Nov 2025

Jonathan

This is a great value apartment in a convenient location close to the esplanade. The apartment was spacious, comfortable and had everthing we needed - a well stocked kitchen, washer/dryer, air-con and a big comfortable bed. Free parking too - will definitely book again when we return to Cairns

Leisure Family

8/10

Excellent

17 Nov 2025

pronay

Staff, amenities, room

Self

10/10

Exceptional

01 Nov 2025

John

We enjoyed our stay. The room was spacious and clean and it was great to have use of a kitchenette. Property is located centrally in Cairns and is an easy walk to most sights.

4/10

Poor

28 Oct 2025

Qian

No shampoo, no paper towels, not clean.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Michelle

Parking was onsite and secure, the bed was super comfy.
Washer and fryer in the apartment.
Walking distance to everything we needed.
We had a great stay.

Leisure Partner

4/10

Poor

19 Oct 2025

Liam

Place was clean but was really stingy, with the price we paid, they wanted us to clean the place and take the rubbish out or the it would be a 55 dollar fee, plus had very little soap with no body wash, shampoo or conditioner. If the place was cheap per night it would make sense but for a little extra I saw you could go up the read to the Novotel. Would only recommend this place if you get a deal, if not there are plenty more nicer places to stay at for a cheaper rate

Leisure Partner

10/10

Exceptional

18 Oct 2025

Rebecca yvonne

The one bedroom apartment was extremely self-efficient. Great location, good car park.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Glenda

Staff were very accommodating, great value, great location, room was perfect for our needs.

Leisure Family

8/10

Excellent

06 Oct 2025

David

This is a budget friendly property with basic but adequate amenities including washer and dryer in the one bedroom apartment we stayed in. It’s quiet at night and we enjoyed the pool area in the afternoons to read and relax. It’s in a good location, close to the esplanade, buses, restaurants, aquarium etc and you can get to anywhere in Cairns central on foot from here.

Leisure Partner

10/10

Exceptional

01 Oct 2025

Andrea

Awesome accomodation. Highly recommended.

Leisure Family

10/10

Exceptional

11 Sep 2025

Francis

Great place to stay. Clean, near city centre, quiet, safe, best of all the room was spacious.

4/10

Poor

06 Sep 2025

Maurice

Very old, not very clean & insufficient basic supplies. Certainly doesn’t match up to the reviews supplied

10/10

Exceptional

03 Sep 2025

Peter

Spacious and clean. Great location

Leisure Partner

10/10

Exceptional

02 Sep 2025

Jeffrey

The room was great, handy to everything. Nice laundry and bbq facilities by the pool.Good quiet location and safe easy car parking.

Partner

10/10

Exceptional

20 Aug 2025

Kyle

Week stay in Cairns

Apartment itself was great, good location with a pool. Air conditioning worked and kept entire room cool.

Bathroom standard, did the job, only complaint was the bed was a bit uncomfortable as it was 2 twin beds pushed together, so middle wasnt great on the back.

In general though, room was fine, and would stay here again

Self

10/10

Exceptional

16 Aug 2025

Debra

Loved our stay at Cascade Gardens great location, nice and clean, secure parking everthing we needed

Leisure Partner

4/10

Poor

12 Aug 2025

Gary

Need updating new kitchen area and bathroom
New sofa

Leisure

10/10

Exceptional

20 Jul 2025

David

Well looked after Sam was terrific and helped us out. Would re commend to anyone

Leisure

8/10

Excellent

14 Jul 2025

Elizabeth

Very nice apartment

Leisure Partner

10/10

Exceptional

13 Jul 2025

Robert

Friendly staff - great
Location - excellent
Ammenities- great

A little noisy at night
Bathroom had peeling paint from water damage ( no fan)

Leisure Partner

8/10

Excellent

03 Jul 2025

Kirsty

Great place to stay

Great location, walking distance to restaurants and esplanade. The rooms amenities were great. Having our own washing machine and dryer was very handy especially since we were in Cairns for a week long sporting event. Secure parking was an added bonus

Friends_and_family Family

2/10

Poor

30 Jun 2025

David

Property was not what we booked it was awful the bedding (mattress and pillows were heavily stained our daughter stayed one night the bed they supplied for her was torn and heavily stained, she woke during the night with multiple bites on her arm and legsI reported this and the mattress was passed on to another guest. The bathroom tap dripped . The Lino flooring was lifting and everything else was past its use by. We were told not all rooms are nice like the one we actually booked and didn’t get and basically told bad luck . We had a chain smoker above us and smoke came in our room. We couldn’t get a refund so were stuck.
David

Leisure Partner

8/10

Excellent

19 May 2025

Janice

Liked the provision of cooking facilities; quiet, walkable distance from esplanade; markets, short distance to Cairns Central, close eating outlets; pleasant people in reception

airconditioner in room needs to be checked; had difficulty turning the TV on and off.

6/10

Pleasant

14 May 2025

Mark Stephen

Propeety was good close to enough of the Cairns shops etc near to aquarium rooms although tidy could fo with a spruce but all in an enjoyable stay.thanks to owners and the boss dusty

Leisure

10/10

Exceptional

29 Apr 2025

Stefan

Cascade Gardens is a lovely spot to spend some time in Cairns. Sam at reception is an absolute gem! Very helpful and friendly. Highly recommend it

Leisure Partner

8/10

Excellent

28 Apr 2025

Chris and Narelle

The studio was large and clean, we liked the security screens on the patio door and window so we could leave them open and get fresh air. the only problem was there was a smoker in a lower room and we could smell smoke when they lit one up on their patio

Leisure Partner

10/10

Exceptional

24 Apr 2025

Myriam

Pros: large unit with outdoor area. 2 TVs. All the necessary for cooking. Pool area is relaxing and beautiful. Lots of space to park. Staff is super friendly and helpful and their pets are the best! Easy walk to Lagoon area and minutes away from the Esplanade. Super quiet - didn’t hear any noise from outside, hallway, or other units.

Cons: Dated unit. AC wasn’t the best, so the room smelled damp. Staff office hours are hit or miss.

Leisure Self

2/10

Poor

04 Apr 2025

Verified traveler

Arrived to room and found it to be very dated and could barely get the air con to work.

Room wasn’t clean and found bed bugs on arrival.

Left room to stay in another hotel for 4 nights instead and got a full refund.

Sam the manger was good to deal with.

10/10

Exceptional

02 Mar 2025

Semone

Very close to CBD, easy to walk to tourist friendly markets, dining, entertainment & the cairns Esplanade. Kitchenette & room were also great size..

Leisure Family

6/10

Pleasant

19 Feb 2025

Paulette

Close to most things

Leisure Self

8/10

Excellent

26 Jan 2025

DAPHNE

Nothing unique. Clean. Friendly and helpful.

Leisure Self

6/10

Pleasant

23 Jan 2025

Sivagini

No staff available 24 hours. No change of bedding or towels like hotels. Very old building and there were open spaces on the wooden floor. For a week stay we then have to buy soap. No other stuff available like shower lotions shampoo, cream . They asked to use the laundry with payment. Probably this place is for monthly stays not for holidays for tourists.

Leisure Family

8/10

Excellent

16 Jan 2025

Elizabeth

We had a good stay at cascade gardens. The room was clean and comfortable. Easy walking into Cairns city.

8/10

Excellent

05 Jan 2025

mr paul k

All good

Leisure

8/10

Excellent

29 Dec 2024

Luke

The property is a nice place to stay for those who don't want to spend a fortune on accommodation. You are looking at a three block walk to the heart of the Esplanade. The appartment was good, and allows you to cook (as food on Esplanade is very pricey). I would like to see a little portable stove in the kitchen to allow you to bake things. The only frustrating thing about my stay was the television. It would suddenly lose picture after 2 or 3 hours! The pool is nice and deep, and the garden offers shade and privacy.

Leisure Self

8/10

Excellent

28 Dec 2024

Paulina

Nice place to stay, convenient location, friendly staff.

Leisure Partner

8/10

Excellent

18 Dec 2024

Kellie Janine

Awesome location, generous size room.
Also, didn’t really appreciate the strict rules about taking your own rubbish downstairs at the end of the stay. It’s fine that there was no cleaning during stay but couldn’t the person cleaning the room at the end of the stay put the rubbish out?
Overall I though the room was good value for money - except the bathroom was not just mouldy (the tile and shower floor and walls) but there was a strange “vacuum” created when in shower stall itself which resulted in the shower curtain being sucked toward you and against your body. I tried leaving the bathroom door open, closed, fan on, fan off - nothing worked. This could have been resolved with a proper, heavier, shower curtain and not just a flimsy nylon liner.

Again, good value for money, just be aware of tiny mouldy bathroom.

Leisure Self

10/10

Exceptional

14 Dec 2024

Angela

All round loved the accommodation.

8/10

Excellent

07 Dec 2024

Alan

Easy experience

Business_and_leisure Partner

4/10

Poor

03 Dec 2024

Teriki

Needs a lift

Leisure

10/10

Exceptional

30 Nov 2024

Robyn

Friendly helpful staff, spacious apartment and relaxing pool area. Easy walk to esplanade and CBD

10/10

Exceptional

09 Nov 2024

Martin

Thank you for making my first visit to Cairns safe and comfortable. Sam and Irene were very gracious hosts, assisting with early check-in and early check-out, directions and recommendations. Quaint, old school charm. The location is ideal and walking distance to everything, from the esplanade and CBD, to the marina and Central Station. Tour pick ups were conveniently located at the hotel or the Novotel 2 blocks away. I never felt unsafe walking to/from rhe hotel, no matter the hour. The room was spacious and comfortable, albeit, no lift, so you'll have to carry your bags. The kitchen was well appointed and the washer and dryer were a blessing.The pool is tranquil for an evenings swim after a long day, although the flying foxes were quite the surprise at dusk. If I do return to Cairns, I will likely book again.

Leisure Self

10/10

Exceptional

24 Oct 2024

Saraspathy

If you are willing to walk short distances it is quite accessible to all amenities

Leisure Partner

8/10

Excellent

22 Oct 2024

Christina

It was a great place as far as position. Some maintenance is needed. Out sliding door handle was broken and I meant to tell them that the shower was a little slippery to get into. A little concern as I had an elderly friend stay with me and we both thought that.

Leisure Friends

10/10

Exceptional

21 Oct 2024

John

Close to shops as well as the Esplanade and water parks, ideal family location

Leisure Partner

10/10

Exceptional

20 Oct 2024

Vicki

Cascade Gardens

We stayed at Cascade Gardens before and after a 4wd trek. It was clean and comfortable and in a great location.

Partner

8/10

Excellent

13 Oct 2024

Melissa

Great quiet spot, close to shops, aquarium etc. great bbq and pool area. Great apartment very clean and well set up kitchen. Comfy bed.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Margaret

Clean comfortable property. Plesant staff

Leisure Family

8/10

Excellent

06 Oct 2024

Nathan

Easy access to local dining and shopping outlets.

Leisure Partner

6/10

Pleasant

01 Oct 2024

Alexandre

My stay at Cascade Gardens was a little disappointing. The location looks good on paper, since it is just 15-20 minutes by walking from the Esplanade and the Marina, but if you go in the opposite direction, just walking around the area does not feel safe at all, especially at night. Communication with the property is a little slow, sometimes taking around a day to get an answer and I didn't even get a response to my question on how to check out at early hours. The rooms are spacious and the bed is comfortable, but the cleanliness is a clear issue in the property. For example, the carpet on the floor had hundreds of hairs from other people, at least that I could extract...

Self

10/10

Exceptional

29 Sep 2024

David

An excellent place to stay only 2 streets back from the boardwalk and an easy walk into all of the shops and dining areas. Nice rooms not luxurious but more than adequate for a holiday. Great pool BBQ area. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Mina

This property has a dog and a cat guardians, and they are so friendly.
Good size of BBQ facility. We could walk to shops close by. Bus spots are close too. Very convenient location. We did enjoy staying Cascade Garden, and will stay again!! Thank you.

Leisure Partner

6/10

Pleasant

26 Sep 2024

Karen

I didn’t like the fact that the pictures did not reflect the real thing, The lounge is very dirty and the mat the same, The linen was very clean and fresh, But a hand towel and face washer would’ve been nice

Leisure Partner

10/10

Exceptional

21 Sep 2024

Rhianna

Loved the apartments. Very nice and clean. Walking distance to everything. Staff were very friendly. Had a smart tv and a very friendly and cute cat
5/5 stars, would stay again

Leisure Family

8/10

Excellent

16 Sep 2024

Marcus

Cheap and cheerful

Leisure Family

8/10

Excellent

09 Sep 2024

Trish

Cascade Gardens gave very clear info re checking in out of hours. Plenty of safe parking. We walked to shops, boardwalk and local eateries. Friendly staff and resident cat.
Very enjoyable stay.

6/10

Pleasant

31 Aug 2024

David Victor

The extraction fan in room is noisy and cannot be turned off.The pictures on the website are misleading

Leisure Self

10/10

Exceptional

27 Aug 2024

Nicholas

All aspects of dealing with this property were excellent. We had a ground floor 1 bedroom, fully self-contained.apartment. It had a laundry as well. It was just a few steps to the pool and undercover Barbecue area. A short walk to the waterfront and central Shopping Centre. We highly recommend this property.

Leisure Partner

8/10

Excellent

20 Aug 2024

Roswitha

Was ok for that price
Short stay ok

Leisure Family

10/10

Exceptional

14 Aug 2024

Allan Graeme

Would stay again. Excellent value

Leisure Partner

8/10

Excellent

09 Aug 2024

Russel

Nice hotel.

Hotel is in a great location, property is currently undergoing some upgrades in some rooms. I would stay here again.

8/10

Excellent

08 Aug 2024

Paul

Quiet location

Leisure Partner

8/10

Excellent

05 Aug 2024

Simon

This property is well located and central to most amenities.
The owners are very friendly and extremely helpful.
The rooms do require an update at some point, but overall a pleasant stay.

Leisure Partner

6/10

Pleasant

02 Aug 2024

Tejas

Very basic property. Booked as it had a kitchen and good location. But very dated and absolutely no frills. Essentially a motel or dorm style residence. Given we were out most days just needed a clean place to sleep so was fine but likely wouldnt stay again.

Leisure Friends

10/10

Exceptional

24 Jul 2024

Peter

Very centrally located to everything. Staff are very helpful and sort out any issues immediately.
This is our third year at Cascade Gardens and we’ll be back again.
Very restful holiday,

Leisure Family

8/10

Excellent

21 Jul 2024

Linda

We were given a key to allow us to use the pool for the remainder of our last day after checkout time

Leisure Partner

8/10

Excellent

17 Jul 2024

Stephen

Fully contained home from home

Leisure Self

10/10

Exceptional

10 Jul 2024

Annette

Spacious apartment with well equipped kitchenette and good sized fridge

Leisure Partner

6/10

Pleasant

10 Jul 2024

Rob

The property website said the room had cable and it doesn't which didn't concern the Manager.
Also we were on the second floor and the website doesn't mention there are no lifts.

Leisure Partner

10/10

Exceptional

06 Jul 2024

REBECCA MAREE

Really friendly staff, had everything we needed to have a comfortable stay. Would definitely come back.

Leisure Family

10/10

Exceptional

06 Jul 2024

Jo

Staff made after hours check-in easy for me. Room was spacious, clean and nicely styled. I felt safe as a solo traveller, which meant a lot. Easy walking distance to local sights. Liked the pool, would have used more if i had more time!

Leisure Self

8/10

Excellent

03 Jul 2024

Samantha

Very comfortable and spacious room, easy access to the pool with a lovely shared outdoor space and BBQ area. Close to shops and entertainment, dining.

Leisure Partner

10/10

Exceptional

30 Jun 2024

Basil

This is my 3rd time to stay at the property as per stated in my previous review. The apartments are very clean, comfortable, convenient, and self-catering of meals in the kitchen with all utensils provided. For this visit, I stayed in a 2-bedroom apartment for 4 nights, and a 1-bedroom for another 4 nights. Will book and stay again at the motel's 2-bedroom apartment for my visit in January 2025 with my family of four. Thank you Cascade Team!

Leisure Self

8/10

Excellent

24 Jun 2024

Connie

It was a really great place for first time holiday in Cairns being solo. The bed was so comfortable and the room was spacious for me.

It was missing the little shampoo, conditioner travel bottles that i like.

Overall Im happy to come back again.

Leisure Self

8/10

Excellent

24 Jun 2024

Gene

Walkable budget complex

This is a nice budget accommodation.

If you’re looking for an upscale place you may not be happy here.

Negative things: painted cinderblock walls, International Roast brand coffee (the cheapest vile coffee), 2 toilet papers for your entire stay (BYO), 2 garbage bags for your entire stay (BYO), no washer/dryer in unit, no dishwasher, no oven, no shampoo, no conditioner, weekly housekeeping.

Positive things: clean, bright, good location (walkable), spacious, helpful staff,

Having said that I would definitely consider staying at this accommodation again, keeping in mind that this is a 3.5 star apartment and not a 4.0 or 4.5 star apartment complex. In other words, the charges are less than other places in this area because the facilities are less luxurious. Therefore I would say that the value for money is good.

Partner

4/10

Poor

12 Jun 2024

Gay

It was a reasonably priced, good kitchen but unfortunately It was not as stated on the website. No “hot tub or spa” their free toiletries package only consisted of 1 tiny soap, 2 toilet rolls. We stayed there for a week and ran out of toilet paper, and were told we had to buy our own. Wardrobe was broken and we had to hang our clothes in the broom closet. Would of been good for the price if they weren’t so frugal and then I wouldn’t be writing this complaint. When you go on a holiday you want to relax and not worry about trivial stuff like this!! Disappointed

Partner

4/10

Poor

12 Jun 2024

Paula

Great location but sadly in need of some TLC

This hotel was chosen on location, and family previous stays. Sadly there wasn’t much that impressed me. The reception staff was less than friendly, our room was on the 3rd floor, no lift. The ceiling fans worked on 3 and 1. Wasn’t hot enough to use air con, which was to be serviced during our stay. The amount of dust under the bed was incredible, along with a packet of chips and bar of soap. The bathroom was dated and the shower dripped continuously and the shower curtain needed something to hold it from draping us. The dryer kept cutting out/overheating after about 10mins.
The good side to our stay was the location, walking distance to the shops and esplanade and the pool was a lovely place.

Friends_and_family Family

10/10

Exceptional

11 Jun 2024

Christine Elizabeth

Great location a bit disappointing being there for a week they didn't replenish tea and coffee also didn't supply shampoo as most places we stayed did.

Leisure

10/10

Exceptional

02 Jun 2024

Sharon

Clean,could walk everywhere
had everything we needed, staff really nice and very helpful

Leisure Partner