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Heritage Cairns Hotel

Cairns - QLD · Australia

Minnie Street, 8View location

8.6/10Excellent1,000 Reviews
Cleanliness8.8/108.8
Service9.2/109.2
Comfort8.6/108.6
Condition8.0/108.0
Location8.4/108.4
Neighborhood8.2/108.2
Value8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Heritage Cairns Hotel

Tucked away from the hustle and bustle of the CBD, the Heritage Cairns is located a short stroll away from the Esplanade and its award winning restaurants.

The Heritage Cairns invites you to come and stay with us and experience the amazing world of Tropical North Queensland, nestled between stunning untouched rainforest and the natural wonder of the Great Barrier Reef.

The Heritage Cairns is the perfect base for you to go out and explore this amazing part of the world. The Tropical Heritage is a boutique hotel offering the very best in personal service.

Nestled in-between some of Cairns' oldest heritage buildings at the edge of the CBD and just two streets back from the Cairns Esplanade.

Read more about this hotelShow less

With a stay at Heritage Cairns in Cairns (Cairns Central Business District), you'll be a 4-minute walk from Cairns Esplanade and 10 minutes by foot from Cairns Central Shopping Centre. This motel is 0.6 mi (1 km) from Cairns Esplanade Lagoon and 1.2 mi (2 km) from Cairns Marlin Marina.

Make yourself at home in one of the 44 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    The front desk is open daily from 8:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately AUD 18 for adults and AUD 13 for children
    • Self parking fee: AUD 5 per day (in/out privileges)
    • Crib (infant bed) fee: AUD 15.0 per stay
    • Rollaway bed fee: AUD 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Cairns Private Hospital 0.2 km / 0.1 mi
St Monica's Cathedral 0.3 km / 0.2 mi
Cairns Esplanade 0.3 km / 0.2 mi
Muddy's Playground 0.4 km / 0.2 mi
Cairns Performing Arts Centre 0.4 km / 0.2 mi
Icon Cancer Centre Cairns 0.4 km / 0.2 mi
Bulmba-ja Arts Centre 0.5 km / 0.3 mi
Cairns Base Hospital 0.7 km / 0.5 mi
Cairns Esplanade Charles Street Parkland 0.8 km / 0.5 mi
Icon Cancer Centre Cairns (Liz Plummer) 0.8 km / 0.5 mi
Cairns Central Shopping Centre 0.8 km / 0.5 mi
Cairns Night Markets 0.9 km / 0.5 mi
Reef Teach 0.9 km / 0.5 mi
Cairns Museum 0.9 km / 0.6 mi
Cairns Regional Gallery 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 41
  • Suites: 2
  • Apartments: 13
  • Studios: 21
  • Accessible rooms: 5
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 23 more facilities & services
  • Car park
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting service
  • Hotel safeExtra charge
  • Lift access
  • GardenExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • Smoking areaExtra charge
  • Outdoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Heritage Cairns Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Heritage Cairns Hotel

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEW KING BEDDOUBLE • GARDEN VIEW KING BEDDBL.GV-KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    DOUBLE GARDEN VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED TWO BEDROOMSSTUDIO • KING BED TWO BEDROOMSSTU.B2-KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    STUDIO KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDROOMSSTUDIO • TWO BEDROOMSSTU.B2

    Photos are not available for this room type.

    Heritage Cairns Hotel

    STUDIO TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Heritage Cairns Hotel

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 40 m²STU.ST
    STUDIO STANDARDPhoto unavailable1 photo

    Heritage Cairns Hotel

    STUDIO STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Toiletries
    • Alarm clock
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom
    • Smoke detector
    • Housekeeping
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Heritage Cairns Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2-1

    Photos are not available for this room type.

    Heritage Cairns Hotel

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO THREE BEDSSTUDIO • THREE BEDSSTU.3B

    Photos are not available for this room type.

    Heritage Cairns Hotel

    STUDIO THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Heritage Cairns Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ONE BEDROOMSTUDIO • ONE BEDROOMSTU.B1

    Photos are not available for this room type.

    Heritage Cairns Hotel

    STUDIO ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Heritage Cairns Hotel

8.6
Excellent
1,000 Reviews
Cleanliness
8.8 /10
Service
9.2 /10
Comfort
8.6 /10
Condition
8.0 /10
Location
8.4 /10
Neighborhood
8.2 /10
Value
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
13 Jul 2026
Alison
Clean room. Friendly staff
8/10
Excellent
09 Jul 2026
Ryan
Except for the beds, this is a great budget hotel in a good location. It has ample parking, a nice pool, large rooms, and extremely friendly staff. However, the bed was one of the firmest I’ve ever experienced, and that is the one factor that would keep me from staying here again. My back is still sore from it.
Partner
10/10
Exceptional
09 Jul 2026
Nadine
Fantastic place to stay
Partner
8/10
Excellent
06 Jul 2026
Rosemary
Check-in was easy, room was a bit tired, no microwave in room but available in kitchen on ground floor. Secure parking
Friends_and_family Family
4/10
Poor
02 Jul 2026
joel
Receptionist was not welcoming, she was on phone for 10 mins while checkin, I was waiting for her to say atleast hi, she doesn't even care, she was getting a new booking.

Disappointed.
Self
10/10
Exceptional
24 Jun 2026
Kiera
Really enjoyed my stay, staff were so friendly and helpful. Room was cleaned every day and pool was amazing would definitely recommend staying here!
6/10
Pleasant
17 Jun 2026
Paul
Dirty sheets when checked in and fridge door really covered in muck . Was moved to another room which was better but was still not that clean . Shower leaking and was told someone would look at it , they didn’t . Pool very small not like pictures and wasn’t told how to access it or any of the other facilities. On the plus side it was a great location .
Self
10/10
Exceptional
01 Jun 2026
Scott
Comfortable and good value.....
10/10
Exceptional
16 May 2026
Dave
Staff are great
10/10
Exceptional
15 May 2026
Cindy
Staff friendly and helpful, great location, clean and tidy, secure parking, quiet and would stay again.
Self
10/10
Exceptional
07 May 2026
Kylie
Just beautiful
Partner
10/10
Exceptional
07 May 2026
Kaiqi
stayed 5 nights there. Staff is warm-hearted
Partner
4/10
Poor
07 May 2026
Candace
The bed was clean, but there were tears in the sheets. The tub was surprisingly clean too. The hallways clearly have newer carpets. After that, out all goes downhills 6. The in room carpet was totally gross, the shower grout discolored, and not enough parking spots available due to ongoing construction vehicles and storage units. I would not recommend starting here.
Partner
6/10
Pleasant
05 May 2026
Frank
Clean, basic hotel accommodation. Friendly staff.
Self
10/10
Exceptional
04 May 2026
Dave
Friendly staff
10/10
Exceptional
24 Apr 2026
Linda
Great location can walk to everything, staff amazing and helpful ,comfy bed, clean
Partner
10/10
Exceptional
20 Apr 2026
William
The staff (especially Sally) was exceptionally helpful helping us with our complex reservation.
Family
10/10
Exceptional
06 Apr 2026
Lindsay
Really good strong shower, comfy bed, friendly helpful reception staff and easy to use laundry room
Self
10/10
Exceptional
26 Feb 2026
Elizabeth
Great staff. Great room. Easy parking. Will be back.
Partner
10/10
Exceptional
07 Feb 2026
Kirby
Friendly staff, onsite laundry, quiet, comfortable bed. Complimentary bottle of wine
Self
8/10
Excellent
25 Jan 2026
Frances
The staff were friendly and helpful, bed comfortable, shower good and plenty of parking.
Leisure Partner
6/10
Pleasant
08 Jan 2026
Yekaterina
Staff was great. Property is older. Housekeeping definitely needs to do a better job of cleaning the rooms, not just replacing towels. the outside of the toilet bowl in our room had not been cleaned probably since it was installed. the layer of dirt along the baseboards was about 2cm thick and there was mold growing on the toilet paper holder. The bed was comfortable and there was air conditioning. Room had tea/coffee and crackers which was nice. Pool was available. Our room was booked as a \"balcony\" room...there are no balconys that we saw so not sure what that was about. Overall property was close to explanade and was fine.
Friends_and_family Friends
8/10
Excellent
01 Jan 2026
Charmaine
Yes
Partner
6/10
Pleasant
28 Dec 2025
Klemen
The hotel room was okay overall. It’s about a 15-minute walk to the Cairns Esplanade and the outdoor lagoon/pool, which was convenient. The only downside for us was that when it rained there wasn’t really anywhere to go besides the room, as the hotel doesn’t have a common area or indoor space to relax.
Leisure Partner
10/10
Exceptional
13 Dec 2025
Dave
All good
8/10
Excellent
09 Dec 2025
Daniel
Friendly staff, centrally located
Leisure Partner
6/10
Pleasant
05 Dec 2025
Mabel
Balcony had metal fence like prison, outdated furniture, rusty refrigerator door, service limited, breakfast poor, no napkins, old carpets but friendly personal when they were available.
Leisure Friends
10/10
Exceptional
29 Nov 2025
John
Great room and friendly staff, ideal location for tourists.
Leisure Self
10/10
Exceptional
27 Nov 2025
Dave
Great staff great location
10/10
Exceptional
26 Nov 2025
Dave
Great staff
2/10
Poor
22 Nov 2025
Tammara
Honestly, disappointed with the room. Large wet look stains on the carpet, medium sized hole/rip in the towel I tried to use, stains still on the bedsheet of the main bed, a decent mould build up in the shower, also a slimy shower cubicle floor and nearly slipped on it. Staff didn’t seem too concerned about it and said there was nothing else they could do.
Business_and_leisure Self
8/10
Excellent
06 Nov 2025
Michael
Nice reasonably priced hotel walking distance to town. Friendly staff.
10/10
Exceptional
06 Nov 2025
Donna
Have stayed here before as such great value for money. Location is walkable to esplanade and main city centre, whilst the hotel may be older the rooms are very spacious and clean and the pool and spa were great on a very hot day. The staff here are always super friendly and the onsite carparking is a huge bonus.
Self
10/10
Exceptional
02 Nov 2025
Karen
Good location, friendly staff, secure car parking & a spacious room.
Leisure Partner
10/10
Exceptional
02 Nov 2025
Charlene
The moment we checked in, Cynthia welcomed us and gave us good recommendations. Celina working the front desk also was very personable and gave us great information.
Our room was clean and amenities were sufficient. The location was close to all the activities we wanted to do. Would definitely stay here again.
Friends_and_family Friends
8/10
Excellent
29 Oct 2025
David
Very friendly staff, clean pool, secure parking, hood air conditioning. However, rooms are not just outdated but also not clean (floor, curtains, sofa are very dirty). Bed linens were clean.

Great place to stay, overall very happy.
Leisure Family_with_children
8/10
Excellent
28 Oct 2025
Mrs Marian
Very comfortable, clean bed.
Coffee & tea, with milk in fridge.
Good position to walk to front.
Staff very helpful.
Leisure Partner
8/10
Excellent
21 Oct 2025
Jason
Room was tidy and clean enough. Certainly showing it's age. But the location and price were good. Everything you need
Leisure Partner
10/10
Exceptional
19 Oct 2025
Luisa
It ticked all my requirements, king bed, quiet, safe free parking.
Business_and_leisure Partner
8/10
Excellent
16 Oct 2025
Nicole
Stayed here for 1 night. Is basic but clean and fine for 1 night and staff were friendly and helpful. Location is fine to walk to main areas. Shower pressure isn't the best.
10/10
Exceptional
13 Oct 2025
Dave
I will return
10/10
Exceptional
08 Oct 2025
Tejas
Nice
10/10
Exceptional
06 Oct 2025
Trent
Clean, friendly hotel. Easy walk to esplanade and city.
Leisure Partner
10/10
Exceptional
03 Oct 2025
Marianne
It was easy to walk to everything, the staff were very helpful and the room was fresh and clean.
Leisure Family
10/10
Exceptional
02 Oct 2025
Lynette
Very clean
Leisure Friends
8/10
Excellent
30 Sep 2025
MATTHEW
Pleasant stay
Leisure Family
8/10
Excellent
27 Sep 2025
Marianne
Great position and friendly staff.
Leisure Self
8/10
Excellent
26 Sep 2025
maureen
Toiler needs better cleaning. Bit were work on the moluld around shower needs more work. Beds amazing towels beautiful
Leisure Friends
8/10
Excellent
17 Sep 2025
Luciana
Location: good location , just 2 blocks from the Esplanade.
Quiet place
Our room had a water coming out of the toilet bottom.
Otherwise the room was clean and with a gentle front desk staff.
Leisure Friends
10/10
Exceptional
13 Sep 2025
Tracci
Great location, close to restaurants and cafes, great Staff.
10/10
Exceptional
08 Sep 2025
Kevin

Very Good

Location was great, a short walk to restaurants/pubs/cafes. The room was clean and comfortable, value was good, although the property could use a minor refresh (more lighting in the bathroom for example).
Partner
6/10
Pleasant
05 Sep 2025
Simon
Budget friendly with great staff but room was showing it’s age
Leisure Partner
8/10
Excellent
05 Sep 2025
Julie
A little outdated but clean and comfortable
Leisure Family
10/10
Exceptional
29 Aug 2025
Ronald
My recent stay at the Heritage Crairns was wonderful. Clean, neat, and a great central location.
The staff was most gracious!!
Leisure Self
8/10
Excellent
26 Aug 2025
Anna
Was good for the price & walkable to shops & eateries
10/10
Exceptional
19 Aug 2025
Verified traveler

Our 1st stop on our road trip.

This is an older property but has everything you need. We chose this property as it had an open air, secure car park. This was very helpful since we were driving a high roof campervan. The staff are the stars of the property and are so welcoming & accommodating. Rooms were well appointed, conformable and clean.
Partner
8/10
Excellent
16 Aug 2025
Kathryn
location was good - easy walk to the promenade.
Leisure Self
10/10
Exceptional
16 Aug 2025
Gabriele
great location, had to chase up plates and cutely, 2 small blocks of soap ?
Leisure Partner
6/10
Pleasant
15 Aug 2025
Greg
Nothing to write home about.
Clean and tidy.
Shower rose leaking and minimal water pressure.
Expect better for the price.
Leisure Family
10/10
Exceptional
15 Aug 2025
James
.
8/10
Excellent
15 Aug 2025
Christine
Very central so easy to walk everywhere. Lovely staff,Comfortable room
Leisure Self
10/10
Exceptional
13 Aug 2025
Hou Cheng
Comfortable rooms and beds.
10/10
Exceptional
11 Aug 2025
Graeme

Excellent apartment

Older hotel but maintained to a very high standard. Excellent service. Large 1 bedroom apartment with secure parking. Second stay and would recommend.
Partner
8/10
Excellent
07 Aug 2025
MARGARET
Comfortable and quiet night's sleep after a long day of travelling. Very good buffet continental breakfast. receptionist was helpful and friendly.
Leisure
10/10
Exceptional
29 Jul 2025
Jennifer

Quiet hotel to return to.

Quiet street, nice neighbourhood easy walking distance to CBD. Large lovely rooms with balconies. Great staff. Secure off-street parking. Local owned. Milk in fridge replenished. Beautiful Papuan art.
Partner
10/10
Exceptional
28 Jul 2025
Seyed Morteza
Bathroom needs new cistern for toilet and shower head is no good at all. There are much more water savours shower head available to replace the existing terrible shower head.
8/10
Excellent
28 Jul 2025
HELEN
Check in was easy with good secure gated free parking to the rear of the hotel.
Our room in the second floor was a decent size, however, unlike most of the others it didnt have a balcony. We did ask to move and they replied that the hotel was full. I'm not sure about that as we only saw a few other guests and the balconies didnt look in use.
Having travelled half way around the world this was disappointing.
On the other hand the bed was large and comfortable. The room has a small fridge, iron, ironing board, kettle with tea and coffee making facilites and a tv.
The shower was a good size, but it is fortunate that neither of us are tall people as the shower head is very low!
The hotel is within a 5 minute walk to the esplanade and about 15 to the main shopping areas etc. Very central, quiet and safe.
The pool area is tiny with 2 sunbeds but still a nice adittion.
Leisure Partner
6/10
Pleasant
25 Jul 2025
RICHARD
Our stay are the Heritage Cairns was OK. Nothing special. We just needed a clean room, nice shower and budget friendly place to stay for a few days. This was the place.
Leisure Partner
6/10
Pleasant
23 Jul 2025
Brittany
The room was fine for a one night stay. It was quite far from the centre of town and we weren't sure how safe the area was. It was adequate to go to the airport early the mext day.
Leisure Partner
8/10
Excellent
20 Jul 2025
Darryl
A nice property for a short stay
Leisure Partner
10/10
Exceptional
20 Jul 2025
Cameron
Clean and comfortable
Business Self
4/10
Poor
16 Jul 2025
darin
Very dated and needing an update. A/c took ages to cool
8/10
Excellent
15 Jul 2025
J
Appreciated in house washer and dryer. Close proximity to Esplanade, bus lines. In need of renovations. Good heating and a/c. coffee option in room was instant. Hotel will charges for any extra service including local phone calls.
Leisure Self
8/10
Excellent
14 Jul 2025
anh nguyet
Quite, friendly staff
Leisure
10/10
Exceptional
13 Jul 2025
Thomas
Always a convenient place to stay, a quiet part of Cairns but still close to all attractions.
2/10
Poor
13 Jul 2025
Jason
Unhygienic waterlogged bathroom. This place requires a visit for the cairns health department.

Also very unsavoury area. Many homeless sleepers in the street. Liquor bottles and cigarette butts and litter around the front and entrance. Would recommend just about ANYWHERE else.
10/10
Exceptional
12 Jul 2025
Karen
Nice location, friendly staff. Clean room and good value compared to other options.
Leisure Family
10/10
Exceptional
11 Jul 2025
IAN
Close to CBD -clean convenient and comfortable
Leisure Partner
4/10
Poor
04 Jul 2025
Nicholas
Nowhere near worth the price paid…
Room was very plain, not impressive, the bed was old and uncomfortable, the “breakfast” was far below expectation…
Leisure Self
4/10
Poor
04 Jul 2025
Stephanie

If you're in college, this is it

Nope. Absolutely gross. The 2nd star was because the lady at the front desk was very sweet. Holes in the walls, like from someone punching it, dirty floor, the walls looked like someone threw liquids on them and mold on the lamp (didn't know that was possible). AC worked, bed was comfortable, location was good. I stay at a lot of hotels, usually 2 and 3 star, but this was the only one where I actually checked the mattress for bed bugs.
Self
2/10
Poor
03 Jul 2025
Jacqueline

Wouldn’t recommend

This hotel was not good, worse than tired. My room was not clean, it’s in dire need of a refurb.
Self
10/10
Exceptional
01 Jul 2025
Shane
It was nice and close to a great Chinese restaurant
10/10
Exceptional
29 Jun 2025
Jeff
The property is a little old but is still well presented. The staff were polite and professional. Rooms are adequate size and the bed was comfortable.
Leisure Partner
4/10
Poor
12 Jun 2025
Ekin
Pros: clean, very nice staff
Cons: shower head was way too low (I am 5.8 and it was coming to my chin, not adjustable, not good for tall people or people with mobility issues), very outdated hotel overall, very thin walls (we woke up at 2am due to the people next door)
We would not want to stay here again unfortunately.
Leisure Partner
8/10
Excellent
10 Jun 2025
paul
The beds need to be replaced,apart from that it was great value for money,and the breakfast was excellent
Leisure Friends
10/10
Exceptional
04 Jun 2025
Dave
Return traveller
Leisure Partner
10/10
Exceptional
31 May 2025
Glenn
Great place, location, staff, quiet, we will come back again
Leisure Partner
8/10
Excellent
30 May 2025
Sherrill

Definitely be back

Nice, comfy bed, clean rooms very welcoming and helpful staff
Self
8/10
Excellent
25 May 2025
Dawn

Be back

Very helpful and friendly staff. My room was very clean, comfy bed and quiet.
Self
10/10
Exceptional
25 May 2025
Rod
Nice place to stay if you're looking for a cheaper convenient place to stay. Quiet location that feels very safe. Lovely friendly staff that are happy to assist with your needs. Highly recommend. Rod
Leisure Partner
10/10
Exceptional
25 May 2025
Lidia
every thing was very good
Leisure Partner
10/10
Exceptional
21 May 2025
Philip
Clean room. Quiet. Courteous and helpful staff. Easy walking distance to shops, restaurants and the waterfront. Very good value overall.
Leisure Self
8/10
Excellent
21 May 2025
Kelly
Great Value for Money but the property is in disrepair. They are fixing it up.
When I requested the bottle of wine that was part of the package I booked I felt as if I was imposing- which was strange.
Still great Value for Money - centrally located (ish) - good if you want peace and quiet.
Business_and_leisure Self
10/10
Exceptional
17 May 2025
Michael
Staff were very obliging. As our flight was not leaving until late afternoon they let us use the shower facilities after checkout.
Leisure Partner
10/10
Exceptional
05 May 2025
Vikash
Well located. Very helpful staff. Thenks
Leisure Family
10/10
Exceptional
04 May 2025
Jenny
It was an excellent place to stay for the night. It was quiet the reception staff was helpful and lovely.
Leisure Self
8/10
Excellent
04 May 2025
Pamela
Tiny pool! Comfortable place, a bit of a walk from the train station. Very helpful staff!
Leisure Self
10/10
Exceptional
30 Apr 2025
Patrick
X
10/10
Exceptional
22 Apr 2025
Clay
Staff was extremely understanding and helpful.
Leisure Friends
10/10
Exceptional
21 Apr 2025
Jacynthe
Great place, near the beaches and shops/resto.
Amazing price on Expedia !!
Leisure Family

Location & surroundings

Heritage Cairns Hotel
Minnie Street, 8, Cairns, Australia

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Heritage Cairns Hotel

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