Nicole
Early check in which was great
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Cairns Central Plaza Apartment Hotel
Cairns - QLD · Australia
58-62 McLeod St, Cairns City QLDView location
8.4/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.2/10 8.2
Comfort8.0/10 8.0
Condition7.8/10 7.8
Location8.8/10 8.8
Neighborhood8.4/10 8.4
Value9.0/10 9.0
Amenities8.2/10 8.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Cairns Central Plaza Apartment Hotel
This hotel enjoys a prime setting in the heart of Cairns. Within a short distance of the hotel, guests can enjoy the Esplanade, the city beach, night markets and the Reef Casino.
Offering the perfect base from which to explore the essence and intrigue of the area, the hotel affords guests ample opportunities for adventure and discovery. The hotel presents a modern architectural design, inviting guests into the charming surroundings of the hotel lobby.
The guest rooms are spacious, offering refreshing fabrics and modern furnishings. The rooms also come complete with modern amenities for added comfort and convenience. Guests can enjoy a host of delectable delights in il Convivo, the hotel restaurant.
Show less
With a stay at Cairns Central Plaza Apartment Hotel, you'll be centrally located in Cairns, steps from Cairns Central Shopping Centre and 9 minutes by foot from Cairns Esplanade. This hotel is 1.1 mi (1.8 km) from Cairns Marlin Marina and 14.2 mi (22.9 km) from Palm Cove Beach.
Make yourself at home in one of the 34 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
By ocean
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday - Saturday: 9:00 AM - 5:00 PM
- Sunday - Sunday: 9:00 AM - 4:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: AUD 40.0 per day
- Rollaway bed fee: AUD 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cairns Central Shopping Centre
0.1 km / 0.1 mi
Cairns Performing Arts Centre
0.4 km / 0.3 mi
Cairns Museum
0.6 km / 0.4 mi
Cairns Night Markets
0.7 km / 0.4 mi
Reef Teach
0.7 km / 0.4 mi
Cairns Esplanade
0.7 km / 0.5 mi
Cairns Regional Gallery
0.8 km / 0.5 mi
Bulmba-ja Arts Centre
0.9 km / 0.6 mi
Michaelmas Cay
0.9 km / 0.6 mi
St Monica's Cathedral
1 km / 0.6 mi
Cairns Esplanade Lagoon
1 km / 0.6 mi
Cairns Private Hospital
1 km / 0.6 mi
Muddy's Playground
1.2 km / 0.7 mi
Icon Cancer Centre Cairns
1.2 km / 0.8 mi
Cairns Convention Centre
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 84
- Apartments
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Air conditioning in public areas
- Restaurant
- Business centre
- Massage
Show 1 more facilities & services
- Spa centre
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
STUDIO EXECUTIVESTUDIO • EXECUTIVESTU.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
STUDIO EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: STU.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCairns Central Plaza Apartment Hotel
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Cairns Central Plaza Apartment Hotel
100
reviews shown
Michelle
Perfect location for what we needed . Good size room lovely balcony
lynn
Clean room. Cleaning staff were excellent. Shops very handy. Good location.
.
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Gayle
great location close to plenty of shops and cafes.
Lawrence
We chose this this hotel because we were catching the Spirit of Queensland early Sunday morning. More than satisfied
Genevieve
After traveling
I
I
Grant
Close to everything
Laurence
The room was comfortable and had a good view over the city. The property itself is aging and requires some maintenance. For example, the toilet seat was not properly fastened and nearly came off.
Arriving was tricky. The owners close the front desk sbout 6 p.m., and since my transportation to Cairns arrived about that time, I had to make arrangements with management. That proved difficult without an Australian phone number, so I had to quickly get an eSIM. Fiinal arrangements were made, but turned out to be incorrect. Fortunately, I arrived Ameities expected at most hotels were not included in the apartment: no bathroom soap, shampoo, or conditioner (fortimate;y I had some of my own).
In sum, this property is managed more as an apartment complex than as a hotel, though it is very convenient to downtown, especially the train station. That's what formed my choice, and I did enjoy downtown Cairns, though it seemed a little sleepy in the evening.
Arriving was tricky. The owners close the front desk sbout 6 p.m., and since my transportation to Cairns arrived about that time, I had to make arrangements with management. That proved difficult without an Australian phone number, so I had to quickly get an eSIM. Fiinal arrangements were made, but turned out to be incorrect. Fortunately, I arrived Ameities expected at most hotels were not included in the apartment: no bathroom soap, shampoo, or conditioner (fortimate;y I had some of my own).
In sum, this property is managed more as an apartment complex than as a hotel, though it is very convenient to downtown, especially the train station. That's what formed my choice, and I did enjoy downtown Cairns, though it seemed a little sleepy in the evening.
Crystal
Always a wonderful time at our favourite hotel always love being in the studios and apartments 😁👍
Stella
Location is good, property is a bid old, and clinic and day hospital in the same bldg., one bed room has no air conditioner. Not ideal for summer time.
Nannapat
Worst reception experience I’ve had. The man at check-in and the woman at check-out (glasses, long black hair) were rude, arrogant, and completely unhelpful. No greeting, no professionalism, and zero hospitality. They made me feel unwelcome from start to finish. This hotel does not value its guests. I would never recommend it or return.
Geoffrey
Rooms were bright clean and comfortable
Fanny
Stay one night, good location
Vikki
Weren't enough mirrors found shower erea wasn't spacious, overall we had an enjoyable stay we would highly recommend to everyone that the price and location is affordable and also ideally within walking distance in the cbd area of Cairns.
David
So handy to bus n train station. Room very clean. Great after hours check in process
Nancy
It was awesome
Deanne
Clean room, friendly, helpful staff, quiet (though I was there during the week). Will stay again if required.
Deanne
All good. Totally serviceable in all areas. Will stay again.
Yanti
Bed was super comfy. Very clean. Spacious with a great view of the city. Right opposite Cairns Central Shopping Centre and Pho Viet (amazing Vietnamese eatery).
Ellen
The name said it all 'Central' close to shops, transport and the city
Wendy
Convenient location to train station and shopping centre
Wendy
Great location for access to the train station. Walking distance to shopping centre and restaurants. Lovely roof top pool & spa with views to the water and over the city.
Nathan
Only if you must! Nicer more reasonably priced properties available
Gary
We booked 2 adjoining rooms. The air conditioner in one did not function, and the TV in the other did not function! So my wife and I swapped rooms.
Anthony
Very very comfortable
Karen
The property was in a convenient location, close to transport and shops
Jason
Car parks were limited and too small.
We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days.
The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment.
2 to 3 star at best
We had rubbish removed twice. Our unit got cleaned properly not once. In 7 days.
The bathroom was a joke - no benches - just a room with sink shower and toilet. For disabled people it looked like. Hardly what you expect when booking an apartment.
2 to 3 star at best
Verified traveler
Horrible stay.
Verified traveler
Manager lacks basic customer service skills and hotel etiquette which is quite concerning. Receptionist should be in a manager role as she's amazing and helpful and approachable. Balcony could use a good wash with a gurney. Its been the same filthy condition for months. Aircon needs replacing desperately. Be prepared for housekeepers and start cleaning even if you have the DND sign on the door and are sleeping.
Ion
Friendly staff, no hassles, clean room
Kerry
Excellent
Anthony
Great all around
Michelle
Excellent room and facilities Thank you, I will be back.
TJ
Very enjoyable stay. Clean comfortable & everything one could possibly need
Boyd
The single bedroom suite I booked was spacious & well laid out, apart from having the outdoor patio sharing space with the airconditioning unit blowing out hot air. Probably would be better if the bedroom had its own aircon as well but it sufficed to keep me cool in bed by leaving the bedroom door open. Kitchen was well equipped, plenty of glasss & utensils & the staff were efficient & friendly. My room probably needs a new coat of paint & some of the furniture is a bit worn but good for the price.
Colin
Good customer service
Athena
Enjoyable stay over.
Denise
I would just like to say that the Manager I think his name is Don went over and above to assist me in every way. There was nothing that was too much trouble for him. Our train ran late and I called the after hours number and he was there in a flash to help me gain entry to the building. I had a query re my Expedia account and he went over and above to sort it for me on a Sunday. Could not fault the service. Would I stay there again and the answer would be a YES. Thank you
Grant
Convenient, centrally located
Ryan
Great stay!
It was a great stay. My room is quiet as they put me far from other rooms. It is a central location right accross the shopping centre. I just wish their reception is 24 hours and wish they organise cairns tours and trips. But my stay was great!
Vivek Rayappa
Stay somewhere else not recommended
The hotel is in good location, but it wasn’t clean as the beds were not clean and toilet flush was not good at all.
Susanne
😀
LYNNE
Lovely studio room in a very central position, & close to the train station. Great pool & views on the roof terrace.
Helen
Clean and comfortable.
Lovely staff.
Lovely staff.
Pennie
Loved the location and space in our one bedroom apartment. Is a little bit tired but fully functioning.
David
The room was extremely clean. The location was perfect. We had a great stay thank you.
Curt Olof
Cairns Central Shopping Center and rail station across the street. Limited reception hours, check-in machine by entrance. Good size room with balcony, fridge, microwave and kitchenware.
Leanne
Great location
Dianne
Friendly and responsive staff -layout, space, storage, quality of appliances and furniture within the apartments..
Karin
Family visit to Cairns
Cairns Central Plaza had a great location, just across the street from a big shopping centre, and chemist also nearby. Easy walk to city centre, Esplanade, restaurants, train station for Kuranda, and bus stops. Friendly reception staff and housekeeping too. Everything cleaned well. View from our balcony was great, rooftop pool nice with heated whirlpool. We did find, however, that the apartment was in need of renovation: fan above stove was almost hanging off, washing machine stopped working halfway through our stay (we used communal laundry but had to pay extra), toilet seat was broken off hinge on one side and sofa was in need of a deep clean (food down the sides!). Washing machine was not fixed, nor kitchen fan, during our stay. Rooms were also not very soundproof, heard voices, telephone conversations and snoring from next door!
Gayle
The location was excellent,room was quiet,and we were well looked after.
Renee
Apartment was in a central location clean rooms comfy bed!
David
We have been here before…. Quite and convenient……
Carleene
Enjoyed our stay, as it was convenient, clean and comfortable.
Lynette
Convenient Position
We stayed 3 nights. The hotel was in a very central position. Cairns Central Shopping Centre was across the road, which was convenient.
Peter
Good location close to I most venues in the Vairna CBD
Justin
The hotel represented great value for money and is well located in the centre of Cairns. Well equipped apartment which made my stay all the more enjoyable.
Garth
Thank you for your friendly service
Judith
I stayed in studios lots of space on three occasions as a link after/before international flights and between a cruise and a train trip. Great balcony and view of the city I loved the 9th floor level.
Wonderful location as just across the road is a huge shopping mall and its close to the train station too.Very friendly and helpful staff.
Wonderful location as just across the road is a huge shopping mall and its close to the train station too.Very friendly and helpful staff.
Joanne
Great for shopping and very close to all amenities . Needs more seating to accommodate two guests..
Kylie
The curtains were old and had stains all aver them.
The bathroom shower cubicle leaked water all over the floor in the bathroom as water ran under the door lip on the floor.
Building is old and worn and needs upgrading/updating when you pay a lot per night.
Bit sad really.
The bathroom shower cubicle leaked water all over the floor in the bathroom as water ran under the door lip on the floor.
Building is old and worn and needs upgrading/updating when you pay a lot per night.
Bit sad really.
Behrang
The hotel is located at the hospital building and as hospital smell. The location is far from restaurants etc.
Neal
Directly across from cairns central shopping
Alex
Convenient clean and comfortable. Furniture a bit dated but everything worked fine.
Rodney
The airconditioner was not working
Michael
It was easy to get to close to shopping centre and train station but it was not good when there was no one at reception.
Peter
Large rooms for the price, lots of power sockets. Maintenance is average however - both globes in one light fitting were faulty. The shower head leaked, and it was hard to keep shower water from splashing out of the tub. There is no hairdryer. (We found one that was broken but it had been left by a previous customer!) The reception staff were great, but reception opens late and closes early. Overall though, it was a good value stay!
Lohia
Neat place and friendly staff
Janelle
I love staying here. The balconies are so private and i love the aecure parking. I stay often and I would of loved to made one of ypur apartments my home longer term but the rate of $135 a day is just too expensive for just myself on my single iinvone.
Sam
Only problem in no aircon in bedroom
Beth
I would be quite happy to stay here again. Couldn't fault anything
Andrew
People had a party that I had to ask multiple times for them to be quiet , they went out eventually at 11pm then came back at 3:45 am and continued to party . There is no onsite reception to stop this from happening
Harsha
Close to the ferry terminal for Reef tours and many eating places around. Lovely warm roof top spa.
Lorna
Safe ,Quiet & Easy Parking
Ceah
I liked the veiw from my room.
Tanya
Staff were very friendly and accommodating when my flight was cancelled 6times during floods in Cairns. Stayed here 3nights in a row. The rooms were Modern,clean,safe and comfortable!
Toshi
Good location and clean
Maree
Apartment 711 was great, spacious & clean. The concierge was charming.
Brian
Central but not great
4 nights in the city. Located across from major mall but about a mile give or take to the water where most things you want to do are.
Room wasn't very clean, lots of stuff in the cracks. Washer/dryer ISN'T in the room as we thought, instead in a closet in the parking garage. Staff was friendly enough but the front desk closes early and if you don't have a local phone number they cannot take the call. Building shared with a clinic and other offices so not a proper hotel at all. Shower was just a glass walled off part of the bathroom and the seal was bad so water leaked onto the main bathroom floor.
They charge you if you don't take out the trash for them! Wouldn't stay again and wouldn't recommend.
Room wasn't very clean, lots of stuff in the cracks. Washer/dryer ISN'T in the room as we thought, instead in a closet in the parking garage. Staff was friendly enough but the front desk closes early and if you don't have a local phone number they cannot take the call. Building shared with a clinic and other offices so not a proper hotel at all. Shower was just a glass walled off part of the bathroom and the seal was bad so water leaked onto the main bathroom floor.
They charge you if you don't take out the trash for them! Wouldn't stay again and wouldn't recommend.
Ron and Trish
Great location opposite shopping centre and a variety of stores around the apartment.Parking under building easy.Comfortable bed and a balcony was great.The only negative comment was our apartment was not soundproof and there was a crying baby next door .Having said that the apartment was very comfortable as was the bed.Would stay there again.
Angela
Service and quick response to queries. Very helpful
Andrew
Mouldy and dirty unit
Sarah
Great location room was nice
Cindy
Curtains were filthy carpet stained and felt icky!
Darren
Will be back because location,location.
Mary
Loved and enjoyed our stay the place was very clean and comfortable, with walking distance to most place , thank you will stay again
Larrin
Great position. Apartment 510 disappointing. Stayed in another apartment in complex last year which was much nicer. Wouldn’t return if I was allocated this unit again. Furnishings sub standard
gary
great accommodation ,clean , had every think we needed
Joanne
Great location
Michael
This apartment is not in the heart of the tourist area so doesn’t have the close water views you would get closer to the esplanade. It is however only a 10 minute walk to those areas. It is just across the road from the major shopping plaza and also close to the railway.
As an apartment complex we had our own small kitchen and a nice outside balcony. Plenty of wardrobe space and good bathroom.
A highly functional accommodation for our 3 day stay in Cairns.
As an apartment complex we had our own small kitchen and a nice outside balcony. Plenty of wardrobe space and good bathroom.
A highly functional accommodation for our 3 day stay in Cairns.
Steve
Beware of this company.
There are 2 very similar site names owned by the same company.
CENTRAL PLAZA APARTMENT HOTEL &
CAIRNS CENTRAL PLAZA APARTMENT HOTEL
Caught a cab from the airport to the wrong hotel. Had to get a second cab. When we arrived at the correct hotel, reception said about the name confusion, \"It happens quite often\".
The CAIRNS CENTRAL PLAZA APARTMENT HOTEL is in a filthy area smelling of urine. Beggers and abusive locals frequent this area. Fights and yelling at night is common.
After 4 nights (out of 8) I couldnt stand it. Informed reception we would be checking out to another hotel. Was told I would have to pay a 1 night late cancellation fee. I agreed.
Now told there is no refund \"because that's a management decision\".
Horrible customer service in a stinking part of Cairns.
There are 2 very similar site names owned by the same company.
CENTRAL PLAZA APARTMENT HOTEL &
CAIRNS CENTRAL PLAZA APARTMENT HOTEL
Caught a cab from the airport to the wrong hotel. Had to get a second cab. When we arrived at the correct hotel, reception said about the name confusion, \"It happens quite often\".
The CAIRNS CENTRAL PLAZA APARTMENT HOTEL is in a filthy area smelling of urine. Beggers and abusive locals frequent this area. Fights and yelling at night is common.
After 4 nights (out of 8) I couldnt stand it. Informed reception we would be checking out to another hotel. Was told I would have to pay a 1 night late cancellation fee. I agreed.
Now told there is no refund \"because that's a management decision\".
Horrible customer service in a stinking part of Cairns.
Garry
Position, easy access to dine out
Matthew
Great place to stay and very good staff
Sherrill
Definitely be back
Amazing apartment, well equipped, very comfortable beds, clean rooms and bathroom.
Howard John
Close to all major attractions, restaraunts and shops
Gurmanjit
Great location, well furnished apartment. In front of shopping mall, 10 minute walk to Esplanade
Excellent reception staff.
Surely stay here again
Excellent reception staff.
Surely stay here again
Wijitha
Property is located in a very convenient area. The apartment amenities were ok and cleanliness. However there were some little cockroaches around one in the bed. Under the bed there was lot of dust not cleaned. Stayed 6 days and if i visit again i would not stay again.
Larrin
The property is very central to everything
JENNIFER
Not friendly and quite rude
Rutuja
The property was safe and quiet. A big space. Needed pest control. Need better bedding. Not worth the money
Location & surroundings
Cairns Central Plaza Apartment Hotel
58-62 McLeod St, Cairns City QLD, Cairns, Australia
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