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Il Palazzo Boutique Apartment Hotel
Cairns - QLD · Australia
62 Abbott Street, 62View location
9.0/10Excellent920 Reviews
Cleanliness9.0/10 9.0
Service9.2/10 9.2
Comfort8.8/10 8.8
Condition8.4/10 8.4
Location9.8/10 9.8
Neighborhood9.6/10 9.6
Value9.0/10 9.0
Amenities8.6/10 8.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Il Palazzo Boutique Apartment Hotel
Il Palazzo Boutique Apartments offers a comfortable stay for both business and leisure travelers in Cairns. Guests can enjoy amenities such as complimentary Wi-Fi, daily housekeeping, fax, photocopying, and printing services. The well-appointed guestrooms provide a restful night's sleep, and some feature non-smoking options, air conditioning, and minibars.
Recreational facilities include an outdoor pool, spa, garden, and a golf course within 3 km. Choose Il Palazzo Boutique Apartments for convenience and comfort during your stay in Cairns.
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With a stay at Il Palazzo Boutique Apartments, you'll be centrally located in Cairns, steps from Cairns Night Markets and within a 10-minute walk of Cairns Esplanade. This hotel is 0.7 mi (1.1 km) from Cairns Marlin Marina and 0.7 mi (1.2 km) from Cairns Convention Centre.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private balconies or patios. Digital television is provided for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
Featured amenities include luggage storage, laundry facilities, and a library.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
4:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No alcohol served onsite
Professional property host/manager
Pets not allowed
Important information
-
You need to know
- Pool access available from 6:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 4:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: AUD 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Cairns Night Markets
0.1 km / 0.1 mi
Cairns Regional Gallery
0.1 km / 0.1 mi
Bulmba-ja Arts Centre
0.3 km / 0.2 mi
Cairns Museum
0.4 km / 0.2 mi
Cairns Esplanade
0.4 km / 0.3 mi
Michaelmas Cay
0.5 km / 0.3 mi
Cairns Esplanade Lagoon
0.5 km / 0.3 mi
St Monica's Cathedral
0.5 km / 0.3 mi
Reef Teach
0.6 km / 0.3 mi
Reef Hotel Casino
0.6 km / 0.4 mi
Cairns Performing Arts Centre
0.7 km / 0.4 mi
Cairns Marlin Marina
0.7 km / 0.4 mi
Reef Fleet Terminal
0.7 km / 0.4 mi
Muddy's Playground
0.7 km / 0.5 mi
Cairns Private Hospital
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 30
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
- Secure parking
Show 32 more facilities & services
- Room service
- Laundry service
- Launderette
- Bicycle hire serviceExtra charge
- Babysitting serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- ShopExtra charge
- Garden
- Luggage room
- Dining area
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Restaurant
- Smoking areaExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Game roomExtra charge
- MassageExtra charge
- Spa centre
- Picnic
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- DivingExtra charge
- CanoeingExtra charge
- Horse ridingExtra charge
- TennisExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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APARTMENT EXECUTIVE QUEEN BEDAPARTMENT • EXECUTIVE QUEEN BEDAPT.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT QUEEN BED NON SMOKINGAPARTMENT • QUEEN BED NON SMOKINGAPT.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: APT.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXE QUEEN BEDAPARTMENT • DELUXE QUEEN BEDAPT.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIl Palazzo Boutique Apartment Hotel
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Il Palazzo Boutique Apartment Hotel
100
reviews shown
Deborah
Excellent location. Lovely spacious 1 bed apartment. Comfortable bed, I slept really well. Good AC. Really enjoyed my stay at Il Palazzo
Swati
Definitely the property didn't meet the expectations. Pictures shown were not of the property but more like AI made, as property was not like the pictures at all. I had booked 2 bedroom set and I got one room with 2 single beds and one sofa come bed. Sofa come bed was very old and in a very bad condition. It was not worth to cost for this property. Location was excellent but I am sure their would be other options around. Pictures deceived us. Also rating of 4.9 not sure how this property has it maybe for the location.
Chris
The only bad comment was the TV had poor reception. But you you are on holiday so you don’t watch it much. Our room had great wifi my friend was staying in another room and said it was very bad. Overall, I would recommend staying at this apartment.
Dolores
Very spacious and comfortable condo/apartment. The location was excellent to walk to the pier for tours, as well as plenty of shopping and dining choices.
Erene
Good location, close to Cairns city centre and public transport.
Poor kitchen implements, had to buy my own pots in order to prepare my meals.
Upon checking out I dropped my room key in the keybox as Hotel staff had not yet arrived. To my horror I could not open the exitdoor without my key. I was now stuck in the hotel foyer.
No way of exiting this space could lead to a dangerous situation in case of fire for example.
Poor kitchen implements, had to buy my own pots in order to prepare my meals.
Upon checking out I dropped my room key in the keybox as Hotel staff had not yet arrived. To my horror I could not open the exitdoor without my key. I was now stuck in the hotel foyer.
No way of exiting this space could lead to a dangerous situation in case of fire for example.
Lisa
Very clean great position
scott
Helpful friendly staff. The room and facilities were great. Location was excellent
Mr Wayne
Close to amenities with so many choices for eating out. Having a washing machine and dryer in room saves a lot of time leaving more time to do other things.
Megan
This place is absolutely great value for money. Everything was easy checking in. Lady at reception was amazingly helpful and knowledgeable of surroundings.
Bed was comfy, amenities all great, what impressed me most, something I always look for in a room, weird I know, but even the ice cube tray was filled up in the freezer. This place is a must stay.
We will definitely be back.
Bed was comfy, amenities all great, what impressed me most, something I always look for in a room, weird I know, but even the ice cube tray was filled up in the freezer. This place is a must stay.
We will definitely be back.
David
Great reception staff. Room was spacious & clean. Good location.
Keith
The rdmote check-in system worked well
An initial difficulty in getting both of us onto the internet was resolved quickly.
The hotel is excellently located in the CBD, only a short walk from lots of restaurants and the harbour
An initial difficulty in getting both of us onto the internet was resolved quickly.
The hotel is excellently located in the CBD, only a short walk from lots of restaurants and the harbour
Marlene
In the middle of town was great not to walk far to markets, shops etc.
Brendan
Everything was great. Staff were very helpful. The property is a little tired but everything was clean and as expected. Staff were great and you are bang in the middle of everything. Parking on site✅ Overall when wanting to stay in Cairns CBD. We would be back. Well done.
Amanda
perfect location right near the Cairns Night Markets. Everything was within walking distance, making it super convenient. The property was clean, comfortable, and the staff were friendly and welcoming. Would definitely stay again!
lauren
I really enjoyed this place. A little bit dated but comfortable & clean. Great location. Several things to be wary of, if you have a 4wd you won't fit in their parking so it's street parking which is 3hr parking on Abbot street most the time. WiFi is minimal. A few things missing from the kitchen such as a chopping board & grater but otherwise it was comfortable
NINA
Everyone was excellent. They stored our bags for 3 days while we went to Daintree, which was very kind of them. 5 stars!!
Susan
Wifi was ridiculous and will stop us from returning
Robert
Great accommodation overall. Room was large enough for a family of 4. Only downside was the room we got was a bit dated. From the balcony we could see the 1000s of bats leaving the roost each evening which the kids loved. The location is fantastic, right next to the night markets with dozens of food options within a 2 minute walk. 5 mins from the lagoon that our kids swam in everyday, and 5 mins from Woolworths where you can stock up on groceries. We got a parking garage fob and dedicated parking space which was very convenient. Very enjoyable stay overall, the reach of the WiFi was a bit sketchy if you care about that.
NINA
The laundry was great to have as well as consistent AC. Staff were accommodating with our bags and local is awesome
Mark Edward
We really enjoyed our stay at the Palazzo. It was a little tricky to find the parking garage at first, so we ended up parking in the central outdoor area and walking in. Our original room wasn’t ready upon arrival, but the staff quickly accommodated us with another room.
The room itself was clean, cool, and very comfortable. Having a washer and dryer in the unit was a big bonus, and it was convenient that detergent was provided. The property felt very secure, with key fob access required for the apartments, elevator, and a separate fob for the parking structure.
The staff will also hold your luggage during their operating hours, and they provide clear instructions if you’re arriving after hours. The location couldn’t have been better as there’s a Woolworths within walking distance for groceries, and the Night Market is just steps away. We were even able to walk to our Great Barrier Reef tour, and the Esplanade is only a 3–5 minute walk.
Overall, it was the perfect location for our stay in Cairns.
The room itself was clean, cool, and very comfortable. Having a washer and dryer in the unit was a big bonus, and it was convenient that detergent was provided. The property felt very secure, with key fob access required for the apartments, elevator, and a separate fob for the parking structure.
The staff will also hold your luggage during their operating hours, and they provide clear instructions if you’re arriving after hours. The location couldn’t have been better as there’s a Woolworths within walking distance for groceries, and the Night Market is just steps away. We were even able to walk to our Great Barrier Reef tour, and the Esplanade is only a 3–5 minute walk.
Overall, it was the perfect location for our stay in Cairns.
Clifton
awesome
BARBARA
Very central location but quiet. Rooms were well equipped but need some little things fixed. Staff were helpful and the room was very comfortable. Parking was free and very secure. A great place to stay.
Christine
Great place to stay
Allister
Yes parking was very secure
Robert
Will never stay again staff rude. Parking required not given. Told park 2 blocks away pouring rain walk back with luggage. Just had 12 hour international flight to arrive with this garbage hospitality. Do yourself a favour book elsewhere
Julie
Very friendly helpful staff
Waldemar
Undercover security parking. Friendly staff, excellent location.
Scott
Very handy location great pool tucked away at the rear . Shops all walking distance
Darren
Clean well appointed room. Pool was disappointing with just 2 sunbeds and one parasol.
Ellen
Margaret at reception was amazing. She provided us with great information regarding restaurants, tours and local transportation options. Il palazzo was ideally located just off esplanade but was a quiet respite at the end of busy days.
Meg
Was noisier than expected. Could hear the people in the units beside and above. Needs better sound proofing in rooms. Very quick and friendly check in. Very close to night market and restaurants
Clifton
Loved staying and it will be one of the places I will stay multiple times
Terry
Perfect location, right next to the night market.
Adrian
Room was beautiful , quiet, cool, clean !👍
Wifi was good but seemed to drop out a bit . I was advised of this at check in all good just so you know
Wifi was good but seemed to drop out a bit . I was advised of this at check in all good just so you know
Brooke
This apartment is large, has kitchen, lounge separate bedroom and bathroom. Cooking facilities include hotplate and microwave, full sized fridge. CLEAN, and comfortable place to stay two doors from the Cairns Night markets and popular cafes. Staff are so lovely Woolworths.
Luis
Great location, friendly staff and comfortable stay
Judith
Internet was unreliable. Smart tv could not connect to internet. Sliding door was open when we arrived and we did not notice until. After hours check in was not easy/ intervome was broke. Had to call and we did not have AU phone plan.
Ellen
Everything was great
steve
clean, lovely people close to EVERYTHING!! parking. just easy.
only criticism would be the lack of netflix etc for entertainment….a small price to pay for a well positioned room with good amenities…
only criticism would be the lack of netflix etc for entertainment….a small price to pay for a well positioned room with good amenities…
Tracie L
These are amazing. If we were moving to live there, we would choose here. Great location, good price, lovely apartments. Highly recommend.
Jeff
Very clean room and had everything you would need.
Colin
Room was grear bed needs replacing very soft all staff amazing
Martin
AC Worked very well, clean spacious apartment, quiet yet next to night market
Kylie
Clean, close to everything
Elyse
Room was really big. Like others said it’s dated interior but clean. We had trouble checking in after hours which was hard to do without being from Australia & having an Australian number
Tony
Room was very clean, staff helpful and perfect location.
Jo
The location of this hotel is perfect right in the centre of town. You can walk through the night markets to get to the esplanade. The people who greet you are warm and very friendly. Judy was especially lovely.
The rooms have everything you need are spacious and very clean. We had a one bedroom apartment and it was very good. A;lovely big fridge and all the crockery and cutlery you require. The AC was wonderful we had it on 24 and it was more than adequate over night.
The parking was a huge bonus. Some apartments look over the pool some over the street we had 21 which looked over the street.
I would rate this experience equal to our normal stays at the Pullman for half the cost. A beautiful find.
The rooms have everything you need are spacious and very clean. We had a one bedroom apartment and it was very good. A;lovely big fridge and all the crockery and cutlery you require. The AC was wonderful we had it on 24 and it was more than adequate over night.
The parking was a huge bonus. Some apartments look over the pool some over the street we had 21 which looked over the street.
I would rate this experience equal to our normal stays at the Pullman for half the cost. A beautiful find.
Karen
The room was clean and as well-appointed, as advertised. The people were very friendly and responsive to minor issues we raised - very customer-focused. Ideal location for exploring Cairns. Staff felt welcoming and keen for us to get the most out of our stay. We have already highly recommended it and a friend has made a 10 day booking for next year today!
Janette
The room was great, everything i needed
Waiching
Hotel is dated. Toilet sometimes does not work. There is a sign in the bathroom that says the bathroom door has to be closed during shower or it will trigger the smoke alarm, and hotel guests will be charged. There is just one problem - there is no window nor ventilation in the bathroom. I felt like I could not breathe when I was showering. There are also many signs in the room that say we will be charged if we do not do this and that (which I found offensive), such as do the dishes and take out the trash (the small trash bin is 2 floors down.) The reception hours are very limited, 8 to 4 weekdays and 8 to noon weekends. Most tours we booked start at 7:30 am and end after 5, which made it hard to check in with the reception to sign paperwork as requested by the hotel.
On the bright side, the living room is good size and there is also a small dining table. We do appreciate having the washer and dryer in the unit.
On the bright side, the living room is good size and there is also a small dining table. We do appreciate having the washer and dryer in the unit.
Lachlan
Good central location, close to restaurants and the lagoon
Shelley
Can not fault the location
Unfortunately the garage door was broken so the car wasn’t secure but understand this wasn’t planned
Shower drainage wasn’t great. Would often end up with a puddle of water at the toilet because of proximity
Would we come again however? Yes we would
Unfortunately the garage door was broken so the car wasn’t secure but understand this wasn’t planned
Shower drainage wasn’t great. Would often end up with a puddle of water at the toilet because of proximity
Would we come again however? Yes we would
Soraya
Cute picturesque apartments with an Italian style theme. Great swimming pool and very close to all the dining options and activities in the CBD. Apartment was very clean and had everything I needed. Would happily stay again!
Margaret
Comfortable in an excellent location
The apartment was older style but well maintained and comfortable. It is in a great position close to everything The manager and reception lady were very friendly and pleasant as well as helpful. I shall certainly be happy to stay there again if I have the opportunity.
Grantley
Heated pool bliss
Heated pool is superb and well maintaned. Should consider King bed and slightly softer mattress. Dining chairs while fashionable were uncomfortable. The A/C for our unit could do with a service
Otherwise we had a great time, we will be back
Otherwise we had a great time, we will be back
Gail
Older style hotel in the centre of town. Has all you need in the apartments. Pool area only small with few sun beds. Hotel is clean and well maintained. Staff lovely. Walk to everything in town.
Alan
.
Alison
Little gem of a stay.
What a little gem the apartment was! Close to the dock and the promenade, in the heart of where it was happening but a quiet oasis with it's own heated swimming pool. The apartment had everything we needed from the well stocked kitchen to the laundry area. 2 TV'S, one in the lounge and one in the bedroom. Bath as well as a shower. Little balcony to eat breakfast or just chill. Trevors on the front desk was so friendly and helpful. David had a new outfit every day!
Christine
Great central place to stay walking distance to everything
Megan j
Very comfortable and spacious 1 bedroom apartment. Well positioned.
Rachel
A very italian property. Communal area, the heated pool, the walking distance to shops. Lovely
Betty
Il Pallazzo is an apartment hotel located in the heart of Cairns. We walked to everything! The train station for our trip to Kuranda, Reef Terminal for our Great Barrier Reef trip are all less than 10minute walk from the apartment hotel. And the night market is next to the apartment hotel. This apartment is very quiet, low key, & it has a secured parking lot. Perfect for our 30th wedding anniversary!
Verified traveler
Would stay again!
Great location!! Easy walk to everything you need in Cairns. Good communication with staff too! Would stay here again.
Christine
This was an acceptable place to stay for a few days. It had a few shortcomings, and it was difficult to communicate with the management, but when they got the messages, they tried to fix the issues. When i arrived, the A/C did not seem to be cooloing off the room even though it was on the lowest setting. The light over the bathroom aink was out, so it was pretty dark in the bathroom, and the cleaning person had left a dirty washcloth from the previous occupant. I arrived after 4pm, so reception was closed (key in a lockbox), and the only way to communicate with management was a local telephone number, which i could not call with Whatsapp or my eSim card. I messaged the management through the Expedia app, and they did not reply. I had tour plans for the entire next day, leaving before reception opened and returning after they closed at 4pm. While they did not reply to my messages, when i returned to the room at the end of the day, the A/C seemed to be working better, there were new, clean wash cloths (old had been removed/replaced), and the bathroom light worked. I would have liked a message saying they were co.ing in my room to fix it, or acknowledgement of the problems and that they were going to fix them, but in the end, it all worked out. The only other issue with this property is no wifi in the actual apartments/rooms. There are televisions that could stream services, but no internet to do so, and no internet to do anything on my computer. Otherwise, it was a good room.
Leanne
The property was a safe place to stay. The pool was heated and the place was clean.
It was a quiet place. The Managers were friendly too!
It was a quiet place. The Managers were friendly too!
Thomas
…
Alan
Clean. Generous space. Great central location. Secure parking.
Steven
Very convenient location, friendly staff and very clean value for money
Dahlia
We stayed over the Easter weekend. So, we felt the no room service on public holidays with no mention of this when we were checking in frustrating. There was no refills of toiletries or sugar and te for example. The lift was only operating half of the time. The microwave overheated when using it and stopped working for the rest of the night. The fridge is old and is either too cold freezing the veg in the fridge or too warm and not freezing the ice. Overall the property is just really run down and needing some TLC.
HOWEVER - the location is perfect and the shower was nice and hot.
HOWEVER - the location is perfect and the shower was nice and hot.
Jan
Very convenient location, well looked after property and apartments. Very friendly and helpful property managers.
I would stay there again.
I would stay there again.
Glen
Excellent location, practical apartments, nice pool and easy parking which you can reserve but most of all Margaret and her family are easy to deal with and thoughtfully kind. Two suggestions though, the beds are smallish and bouncy so when next they are updated try to get the ones which have minimal partner disturbance, and it would be good and easy to improve the frying pan quality and size. We will return, thanks.
Mark
Great central location
Great visit. Spacious rooms with great facilities. Really clean.
Christina
Great location
Elizabeth
Very good location and reasonably priced. Happy with my choice of accommodation.
Verified traveler
Front desk staff (and her hubby), were exceptional! Thanks for making our stay very pleasant and welcoming. Many thanks for helping us with our electrical adaptor needs in Austrailia.
Margaret
Plenty of space & a good kitchen
Jennifer
Our team member enjoyed her stay and highly recommended it
Angela
Nice clean apartment, bed was great, lots of water pressure in the shower, good aircon,easy to walk to dinner and to Woolies/bws
Verified traveler
Great stay and great location
Excellent location, big comfortable spaces and it has all you need for a trip
Eleanor Lisa
Highly recommend
Great stay. Perfectly located in the centre of Cairns. Well-appointed. Owner was very friendly and helpful.
Glen
Great location, highly functional and clean apartments, and very considerate and helpful managers, particularly Margaret, the lady who runs the reception. And reasonable prices too. We will be back. Thanks.
Jennifer
Great location! Our room was exceptional. The Wi-fi and internet was really bad, but didn’t mind as we weren’t inside enough to bother us.
Steven
It's perfectly located, clean and spacious.
Martin
Great stay
Always enjoy or stays in the middle of the action. So many options for eating nearby.
Nathan
It was a lovely place to stay
Michelle
Location great,
Great staff .
The only thing is no exhausts in the bathrooms?
Bath tub a little slippery.
Great staff .
The only thing is no exhausts in the bathrooms?
Bath tub a little slippery.
Apostoly
We had a lovely 3 day stay. Overall it was great. Only some minor issues were that the dryer wasn't working properly. There was no air. The bathroom drain was clogged with hair and the dryer filter wasn't clean. Forgot to mention this to reception before we left.
Will be staying here when I visit Cairns😊
Thankyou.
Will be staying here when I visit Cairns😊
Thankyou.
SHARON
Priced accordingly, convenient and clean.
Rex
Great spot. Has been consistently good for years.
Goran
Staff great and great position
Scott
Nice clean and centrally located for shop and dinning
Ian
Great value.
Spacious and comfortable apartment conveniently located.
Judith
Not great
On the plus side, the woman at the front desk was very helpful, the place was comfortable, the shower good, and everything in the kitchen worked well. And the location was great. On the negative side there is no WiFi in the room. Only in one of the public spaces. The air conditioning did not reach to the bedroom making for some uncomfortable sleeping. And the place could definitely use some updating and refreshing
Eilidh
Had a wonderful stay. The location is amazing, right in the centre of Cairns so you are so conveniently placed for food, shops, the reef depot, pickup for activities booked, the esplanade etc. The room we had in the hotel was brilliant, so clean, modern, fresh with outside access to the pool, so we had a lovely stay. The reception was full of activity leaflets so there is plenty to choose from. Overall we were thrilled with our stay.
Ekaterina
Great location, fully equipped kitchen, balcony, and, probably, the most important, a character. It's a unique hotel where David changes clothes every day, from a surfboard to a garland ofxmas light,
BRETT
The WIFI needs to be upgraded
Jillian
So for what you pay and location this is a great option. Sure it could do with a makeover but rooms were large and spotless and well equipped. Really helpful to have laundry facilities with sachet of washing powder too!
Beds comfy and room was quiet ( was at back of hotel which is preferable).
Great stop over spot.
Beds comfy and room was quiet ( was at back of hotel which is preferable).
Great stop over spot.
patricia
Great property in perfect location. Staff was friendly and helpful for local information. Would definitely stay there again
Tracey
Great value! Had everything needed.
Aaron
Nice enough
The name boutique is a little misleading. Decor is 90s resort but the rooms are large. It was clean but the bed was a bit basic and uncomfortable and the bathroom lights were way too white and bright. The pool is nice but is very noisy from mechanical units in the courtyard.
Location & surroundings
Il Palazzo Boutique Apartment Hotel
62 Abbott Street, 62, Cairns City, Australia
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Il Palazzo Boutique Apartment Hotel
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