Name: The Steward Santa Barbara Tribute Portfolio
Address: 5490 Hollister Ave, Santa Barbara, 93111, US

10/10

Exceptional

06 Aug 2026

Roxanne

Stayed for one night. Room was just right for what we needed. Nicely decorated and clean. Beautiful grounds.

10/10

Exceptional

19 Jul 2026

Tracy

Love this hotel. Everyone super nice and the property is beautiful. Would just make sure to request a room not facing the highway as it is a bit loud.

Self

10/10

Exceptional

14 Jul 2026

Chessa

I had a great experience! The staff were incredibly nice, welcoming, and accommodating throughout my visit. They made me feel comfortable from the moment I arrived. The place itself was cute, clean, and very well maintained, creating a pleasant and inviting atmosphere. I would definitely recommend it and look forward to coming back!

Family_with_children

10/10

Exceptional

12 Jul 2026

Christina

Best so far

Family_with_children

8/10

Excellent

11 Jul 2026

Ashend

N/A

Family_with_children

2/10

Poor

05 Jul 2026

Rula

Very basic property nothing special

10/10

Exceptional

21 Jun 2026

Ruben

The property is stunning and our room was very clean and spacious. I can not think of one negative thing to say about our stay.

Partner

8/10

Excellent

21 Jun 2026

Wendy

The Steward is absolutely gorgeous! Everything was great aside from not having any linens for the pull out sofa bed. Be sure to ask and we were unable to read before going to bed as 2 outlets were not working in our room.
For the price it should have been better but maybe this was just a fluke. The property is amazing.

Family

10/10

Exceptional

17 Jun 2026

Amy

First thing, this hotel has something others don't in Goleta, centralized air that keeps the room cool. So many hotels in Goleta have one wall air conditioning unit located closest to one bed-that person freezes and the others boil. This room was a great temperature all night. The bed was super comfy, bathroom and shower large, sink outside the bathroom so more than one person can get ready at a time. The bartender was friendly and made good drinks, the front desk staff was friendly, helpful and full of interesting info about the historic house on property. Decor in the rooms is super cute and requested items/help arrived quickly. The property and pool area are really cute. No free breakfast, but it's not really that kind of hotel. Only downside is the pull out bed was really uncomfortable- our teenager could feel every spring. Nice separation between \"the bedroom\" and \"living room\".

8/10

Excellent

17 Jun 2026

Hieu

We stayed here for our son graduation and we love it .... the hotel is closed to UCSB, room is spacious ... the only neg thing about the room we stayed at was it was next to the freeway and it's kinda noisy I couldn't sleep much. Beside that everything is awesome .. we would stay here again (request room aaway from freeway)

Family_with_children

10/10

Exceptional

09 Jun 2026

Emily

We have stayed several times at the steward and this was the first time with a baby. The rooms are always clean, spacious and staff is very friendly. Terra was

8/10

Excellent

25 May 2026

Gina

nicely renovated property with bespoke feel. lobby was lively and outdoor space with swings and fire pit was enjoyable. pool area nice but the hot tub was overrun by kids. we were in a family suite for 4 but our room had only two towels and we kept having to call for more. best value for price in the area. will stay again.

Family_with_children

10/10

Exceptional

13 May 2026

Clarence

Don’t drink so don’t know about bar. Breakfast was fresh and delicious. Room was clean and roomy. Liked coffeemaker and tasty coffee. I’m

10/10

Exceptional

12 May 2026

isabel

Beautiful hotel!

Family_with_children

10/10

Exceptional

27 Apr 2026

ELIZA

Beautiful clean hotel. Staff was very respectfully and friendly.

Partner

10/10

Exceptional

19 Apr 2026

Emily

Good

Partner

8/10

Excellent

05 Apr 2026

Christopher

Noisy aircon

Family_with_children

10/10

Exceptional

01 Apr 2026

Jennifer

This is a lovely place to stay, I would stay again! The rooms are very nice and clean. We had smores by the fire and ate in the bar, good food and the staff is so friendly and kind.

10/10

Exceptional

28 Mar 2026

Juan

Great property

Friends_and_family Family

8/10

Excellent

22 Mar 2026

Nicole Ninhco

The property is beautiful and clean and well preserved. The lobby and the decor is very nice and updated. The food at the restaurant is very good.. We had dinner and breakfast during our day and enjoyed it. The room is clean, but the floor is sticky. The sofa bed is so lumpy. I have to ask for extra comforters to line it. For the rest of the room is in good condition and clean.

Family

10/10

Exceptional

03 Mar 2026

Nick

Loved it

Partner

10/10

Exceptional

02 Mar 2026

Evelyn

We enjoyed our stay. Beautiful room and grounds.

Family

6/10

Pleasant

24 Feb 2026

Pedro

We didn’t know about the freeway noise. Would have requested/ paid for a quiet room

Partner

10/10

Exceptional

20 Feb 2026

Guillermo

Beautiful place . Staff beyond attentive through out my stay

Partner

10/10

Exceptional

19 Jan 2026

JOHN

Check in was quick and seamless. Staff was courteous. Room was spacious and clean. Beautiful and quiet settings. We were pleasantly surprised.

Leisure Family

4/10

Poor

05 Jan 2026

Shabbir

Room felt a bit dirty, there were some bugs in the room when we arrived. The pullout couch bed was HORRIBLY uncomfortable. Water was shut off for part of the stay. It took forever for things to get to our room. For the price we paid and 4 star rating of the hotel, I would've expected much better.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Danielle

Great hotel! Staff is kind. Plenty of room if you have a young baby. Ambiance is perfect for an indoor date night. Easy parking. Will stay again!

4/10

Poor

04 Jan 2026

Shae

The room was ok, the pull out couch was really uncomfortable. The food was good. The location was not great for me. There was nowhere to walk.

Leisure Family

10/10

Exceptional

03 Jan 2026

Ventura

The room was spacious and clean . The food at Terra was delicious

Leisure Family

10/10

Exceptional

30 Dec 2025

Berlyn

Comfortable and clean bedding!

Leisure Family

10/10

Exceptional

24 Dec 2025

Michael

Clean room, nice staff.

Leisure Family

10/10

Exceptional

22 Dec 2025

Melissa

Great size room and friendly staff!

Friends_and_family Family

10/10

Exceptional

17 Dec 2025

Beheshteh

Such lovely, serene, clean place. Staff were super nice and helpful. Also, a Great place to stay if you are visiting UCSB.

Leisure Family

10/10

Exceptional

29 Nov 2025

Fernando

Very nice staff, really cute place,fairly quiet though next to a freeway. we took bikes out to UCSB to go to cute coffee shop in am. Not a lot near the hotel location but not a long drive to get to things.

Friends_and_family Family

10/10

Exceptional

27 Nov 2025

Stefanie

We just stayed here

10/10

Exceptional

27 Oct 2025

Dean

Really nice property and grounds and excellently located for Santa Barbara

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

Alexa

Nicest staff awesome rooms amazing property no complaints

8/10

Excellent

11 Oct 2025

Vince

Staff was friendly and helpful. Although the rooms were updated 2 years ago they were not in good shape. The room we were in had water damage on the floor/walls, soap rack was broken and the sink water smelled of sewage.

Business_and_leisure Family

8/10

Excellent

08 Oct 2025

Brehanna

Loved the place and enjoyed my stay. Everything was nice and tidy and I have to give a shoutout to the bartender

10/10

Exceptional

07 Oct 2025

Carol

Friendly staff and great location near UCSB

Leisure Partner

10/10

Exceptional

18 Sep 2025

Elizabeth

The hotel is hidden off the road and easy to miss, but the grounds of the property were beautiful.

Leisure Family_with_children

4/10

Poor

16 Sep 2025

Mirna

The property is absolutely gorgeous, well decorated with fruit trees all over the property. The rooms are very spacious, well decorated, the staff is friendly and available for questions. The pool is big and beautiful. The only reason why I\"m not ranking my stay any higher is because the AC units in the rooms are extremely loud to rhe point were even with earugs the loudness of the AC can't be canceled out. I didn't sleep the first night due to the loudless of the AC.

We were moved after the first night to a different building, however, we had to insist.

Beautiful hotel, just know that the AC units are extremely loud, bring earplugs, you will need them.

8/10

Excellent

12 Sep 2025

Marie

Absolutely love this property and I paid for the room w/ a courtyard/pool view and it was just lovely hanging out on the balcony.

Only bummer was the super loud a/c unit right outside the bedroom.

10/10

Exceptional

08 Sep 2025

george

Strange food and snack options - pool furniture pretty dirty

Business_and_leisure Family

10/10

Exceptional

06 Sep 2025

Isaiah

Beautiful aesthetic

Leisure Partner

10/10

Exceptional

01 Sep 2025

Susan

The people that work here are so hard working and did so much to make our stay feel special. Everyone was always smiling and in a good mood. The food was amazing and the grounds are beautiful!!

Leisure Family

2/10

Poor

29 Aug 2025

Mary

Our experience was not great at all at this hotel. We arrived at our room and the room was like an oven and so we turned on the AC. We called the front and they told us someone would stop by. We decided to step out for dinner and when we arrive, the room was still hot. We ended up calling to switch rooms. This was close to 7pm. The room we were given was also an oven, but our baby’s bedtime was soon so we ended up sleeping in a hot room. The hotel room did not cool down until around almost 2am. Needless to say we will not be staying at that hotel we ever again. Worst experience ever

Leisure Family

10/10

Exceptional

25 Aug 2025

Caitlin

Beautiful property and friendly staff!

Leisure Family

2/10

Poor

14 Aug 2025

Tracy

They checked me into a room where the A/C didn't work. I was able to get a new room with A/C - why not just give me the room with working A/C? So wrong. New room didn't have tv remote or coffee, they tout having pour over coffee but there wasn't any. Flooring of both rooms were cheap and lifting. Toilet had issues, I had to open tank to get it to work. No Elevator. Pool and Spa area are too small and crowded. I emailed Manager and still haven't recieved a call. They simply don't care. You'd have a better stay at a Best Western.

Leisure Family

8/10

Excellent

07 Aug 2025

John

Really nice, clean place. Staff very friendly and professional. Just depending on where your room is located, the surroundings outside can be loud. I would stay again with a room opening to the court yard / swimming pool area.

Business_and_leisure

6/10

Pleasant

01 Aug 2025

Lusine

Dining too expensive. I indicated I wanted room service every night, it didnt happen until I had to additionally call to remind the front desk. I do like the hidden aspect of the hotel but it could have been better given the price tag.

Leisure Partner

8/10

Excellent

26 Jul 2025

Claudia

Central air conditioning system did not work. A portable AC was provided but required maintenance each day. Overall great place to stay at; very clean and spacious rooms, equipped gym, heated pool and great customer service.

Leisure Pet

6/10

Pleasant

24 Jul 2025

Maheshwari

Nice quiet property and resort. The service was pretty bad. They always run out of towels at pool even though it was not crowded. They had sofa bed which was worst quality. They did not provide extra sheet, pillow or comforter. When asked, they dropped one item and forgot the rest. Even though we were family of four they put limited cups, coffee and other supplies including bathroom items. We would always run out and they won't pick the phone at desk. They had expensive parking and very expensive restaurants on site. Their discount is useless. Not many other options to eat closeby. They charged extra service charges at checkout which was not mentioned on Expedia while booking, however it was not significant amount. Overall experience was just okay. Was expecting a lot based on rating, pics and cost.

Leisure Family

4/10

Poor

18 Jul 2025

Verified traveler

Steward

Property was beautiful, but care was much needed. AC didn’t work, faucet scalded you every time, and the knob in the shower was broken. The most obvious issue was that the staff clearly did not care about their work. Every time the room was cleaned something wasn’t replaced, took 15-20 minutes for get a round of drinks even though the bar had more staff than guests, breakfast was always understaffed and the service reflected it, had to ask the front desk for things multiple times.

Friends_and_family Family

6/10

Pleasant

17 Jul 2025

Ana

We used to love it here

We love this hotel, so it’s sad to leave negative feedback. This is the first time we’ve had a negative experience. The shower gel and conditioner bottles were empty, the first room we were given which we were told was a complimentary upgrade because we were celebrating a birthday did not have working AC. The room we were switched to, also didn’t have an AC that was fully functional either. When we turned it on it made a sound like a plane engine and it didn’t cool the room much, so we stuck to just the fan. The living room area tv also didn’t work. We didn’t want to keep calling the front desk, so we just let it go. Luckily our kiddos wanted to spend the majority of the day in the pool, so that was helpful.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

Karen

I always enjoy staying at the Steward- it’s nice to be a ways away from the hectic traffic in Santa Barbara! Rooms are very nice - a bit pricey, but nice! Staff at check in are always super friendly and professional.

10/10

Exceptional

11 Jul 2025

Kimberly

Beautiful hotel. Clean and lovely pool and patio areas. Lots of staff they are doing a great job taking care of everyone.

Leisure Partner

8/10

Excellent

29 Jun 2025

Harry

We recently stayed at The Steward, Santa Barbara, and overall, it was a lovely experience. The property is beautifully designed, with a relaxed, boutique vibe and lush landscaping that gives it a peaceful, retreat-like atmosphere. The rooms are spacious, tastefully decorated, and thoughtfully appointed with modern amenities. We especially loved the comfortable bed and stylish furnishings.

The staff were friendly and welcoming, and the location is great - both a short drive to both the beach and downtown Santa Barbara while still feeling tucked away.

However, we did encounter a significant issue with the air conditioning in our room. The unit was unbelievably loud — loud enough to make sleep nearly impossible. We were told this is a known issue with the newer systems, but unfortunately, there was no real solution offered aside from earplugs or a white noise machine. Since no alternate rooms were available, we had to turn the unit off and deal with the heat, which made for some uncomfortable nights.

It’s disappointing that such a well-designed and otherwise high-end property would overlook something so critical to guest comfort. That said, we still enjoyed our stay and appreciate the overall experience. If they can resolve the A/C issue, this hotel would easily be a five-star rating.

Leisure Partner

2/10

Poor

28 Jun 2025

Francia

I had an absolutely horrible experience the night before my wedding. Instead of feeling excited and joyful, I was met with frustration and disappointment. My husband’s room had no AC, and all maintenance did was bring a candle. We were told no other rooms were available due to overbooking, so nothing was done to resolve the issue.

My room was just as bad—blood stains on the sheets, a leaking bathroom sink, a toilet that wouldn’t flush, and a broken shower. On top of that, I was made to wait at check-in (5:30 PM!) because “VIPs and elite members” had late checkouts and took priority. I felt completely unappreciated and unwelcome.

When I addressed all of this with the GM, Robert, he was dismissive, rude, made excuses, and never once apologized. No compensation was offered, and no effort was made to make things right. The customer service was terrible from start to finish.

This was supposed to be one of the most special nights of my life. Instead, it was stressful and upsetting. I will never stay with Marriott Bonvoy again.

Leisure Family

10/10

Exceptional

23 Jun 2025

tiffani

Very nice and secluded. Excellent location. Staff was very accommodating. Would stay again

Business_and_leisure Family

8/10

Excellent

21 Jun 2025

Luke

If you’re looking for calm, quiet, elegant setting while being surrounded by greenery, this is your place. A beautiful and calming setting for a relaxing getaway. The rooms are wonderful and the walkable area is very pleasant as well. Big shout out to Gustavo who was extremely helpful in my booking and while on my stay!

Business_and_leisure

8/10

Excellent

19 Jun 2025

Margaret

The property is very nice. Room are comfy. Hotel wasn’t very busy and the restaurant and pool service was very slow….

Friends_and_family Family

4/10

Poor

18 Jun 2025

Mackenzie

I got bed bugs and the water was cold to take a shower at night. Also hot tub was full of foam.

Self

4/10

Poor

16 Jun 2025

Lonnie

Bath tub would not drain..

8/10

Excellent

08 Jun 2025

Brianne

Perfectly close to ucsb

Business_and_leisure Family

6/10

Pleasant

02 Jun 2025

Andrew

This facility was very nice, however, the AC in our room did not work the first night. It was very uncomfortable, requiring us to move rooms for the second night of our stay. The staff was very accommodating and helpful.

Friends_and_family Family

8/10

Excellent

28 May 2025

Annie

The pool chaise cushions need to be cleaned. And the bean bag type cushions need to be replaced.

Friends_and_family Family

6/10

Pleasant

27 May 2025

Crystal

Its a kice property to relax and enjoy with the family

Leisure Family_with_children

8/10

Excellent

09 May 2025

Verified traveler

Quiet, Secluded, Historic, Rural, near Airport

Beautiful decor, lush natural grounds, no elevator, beautiful shallow lap pool. Restaurant has abbreviated hours, lots of business travelers. Generous-sized room tastefully appointed, comfortable, clean, modern-farmhouse style. Front desk staff were new (and understaffed, still in training) but pleasant and friendly. Were not able to bring our bags up for us - and there is no elevator. No problem, though - room was worth it. Buildings and room layout suggested it was remodeled from apartments.

Friends_and_family Friends

10/10

Exceptional

02 May 2025

Gheorghi

It was very good experience for the entire family

10/10

Exceptional

19 Apr 2025

Simone

Nice hotel in Goleta, close to UCSB, the Goleta beach, and about 15 minutes to downtown Santa Barbara. Nice restaurant and a pool. Staff was friendly. Room was clean. Only complaint were the slamming doors at the entrance to our building.

Leisure Family

10/10

Exceptional

11 Apr 2025

Brianne

A perfect stay near UCSB

Business_and_leisure Family_with_children

4/10

Poor

07 Apr 2025

Todd

Business

Bathroom lamp cover left off and laying on the counter. Faucet handle in bathroom broken.

Business

10/10

Exceptional

01 Apr 2025

Claudia

Prefect stay , just didn’t like we have to pay for paying

Business_and_leisure Family_with_children

10/10

Exceptional

31 Mar 2025

Darlene

Unexpected location but loved it! Beautiful gardening, great staff, good food, comfortable beds and quiet rooms.

Leisure Family

10/10

Exceptional

29 Mar 2025

Chris

Appreciative Quite Setting

The front desk is anti social or needs a quick refresher on people skills. Housekeeping and Maintenance team you gals and gals rock. These two team are very professional, polite, and overall great people. Our room AC died and maintenance came in a jiffy and addressed the situation. The landscape is very beautiful and the barn gym was great-could have weights for bodybuilders. Pool water temperature was warm and pool side clean. Surrounding area looks run down or not so inviting.

Friends_and_family Family

10/10

Exceptional

26 Mar 2025

Priscilla

Love the property, the food was delicious. Rooms were clean and have beautiful bird motifs. Staff was really friendly - loved my stay.

Leisure Family_with_children

10/10

Exceptional

21 Mar 2025

GLORIA

My fiancé and I stayed here last week for a wedding and will definitely make this our go to hotel whenever we are in town. The booking was quick and easy and hassle free which was convenient after driving hours to get to Santa Barbara. We had a positive encounter with a gentleman by the name of Mr. Ramirez who welcomed us with complementary coffee, breakfast and gave us a rundown of the restaurant and amenities. The front desk attendant made checking in a breeze and was able to get us our room right away. I really feel that Mr. Ramirez and the entire staff at the Steward make this hotel feel comfortable. We’ll definitely be coming back. Thanks again to the entire staff for creating a positive experience on us. Kudos!

Leisure

10/10

Exceptional

20 Mar 2025

Verified traveler

Lovely hotel!

This is a great boutique hotel! I’ve stayed here 3 times now. And I’ve been very happy each stay. Clean, pretty grounds and rooms, great pricing, I love that they have a restaurant available on site as well. Checking in and out is always so simple and easy.

Self

10/10

Exceptional

13 Mar 2025

Melissa

Beautiful property

Leisure Friends

4/10

Poor

09 Mar 2025

Verified traveler

Never got to go

I keep getting emails to write a review about my stay. Well, I wish I was able to experience the hotel, so the not so great review is not for the hotel itself, more so how I was handled during a situation they had. 30 minutes before I get there I get a call saying they’re going to move me to another location because a few rooms were leaking water. Not sure how much water was leaking from the rooms, but I would have even accepted a later check in for maintenance purposes. Was told I didn’t have an option of staying with them and that I’d have to accept the location change. Left with no choice I went to the location they sent me to. An INN. I was so embarrassed since this was a getaway for my fiancés birthday. Here we are at a 2 star hotel for basically the same price. All Steward did was send me 5,000 marriot points which equates to like $20. Thanks, that doesn’t even cover tax. For the hassle and such downgrade I expected better compensation but it is what it is.

Friends_and_family Family

8/10

Excellent

03 Mar 2025

Norbert

Nice attractive hotel. Well designed rooms. Tub was slippery and valve was very stiff. Tub also didn’t allow for baths. Water only available via shower head.

Overall pleased with stay but did not consider it a good value.

Partner

10/10

Exceptional

24 Feb 2025

Edwin

Very clean inside , really enjoyed the warmed up pool and the jacuzzi as well, would definitely stay here again

Leisure Partner

10/10

Exceptional

22 Feb 2025

mary

It is beautifully landscaped and interior design very fresh and comfortable. Stayed here while taking my daughter on UC tour.Location perfect for that.

Leisure Family

8/10

Excellent

21 Feb 2025

Verified traveler

Try This Out

I enjoyed the room, it was just hard to get to the entrance of the parking lot due to construction going on. Overall though it was a nice experience.

Partner

4/10

Poor

19 Feb 2025

Mariana

Lots of potential

This is a beautiful property with lots of potential. The hot tub and pool were not heated. The incidental hold is $150, but wasn't disclosed at any point.

Friends_and_family Family

8/10

Excellent

09 Feb 2025

Miranda

Front desk staff were extremely helpful and kind!

10/10

Exceptional

06 Feb 2025

Khoi

Nice staff. Beautiful grounds

Leisure Family

10/10

Exceptional

13 Jan 2025

Cathy

Beautiful property, rooms, landscape. Love the historic Victorian home /museum.

Pet

10/10

Exceptional

05 Jan 2025

Mehool

Amazing family holiday

Friends_and_family Family

6/10

Pleasant

30 Dec 2024

LILIA

There wax not hot water to take a shower

Leisure Family_with_children

6/10

Pleasant

28 Dec 2024

Hector

The gas line had been broken so we had no running hot water. Also limited then restaurant and the fire pit outside.

Leisure Pet

4/10

Poor

24 Dec 2024

Elizabeth

Loved the “resort” set up

Leisure Family

8/10

Excellent

17 Dec 2024

William

Always request a second floor room. And request softer pillows. The pillows provided are spongy rocks.

Leisure Family

8/10

Excellent

25 Nov 2024

Carole

Cute!

Cute property that's secluded and quiet. Loved that it was dog friendly and would have loved to explore more if it wasn't raining! Would be great for a girls trip or a couples weekend.

Partner

8/10

Excellent

08 Oct 2024

Francisco

-

Leisure Family

10/10

Exceptional

08 Aug 2024

Jacqueline

The place was so amazing! Wonderful staff as well. Nice & Clean I’m recommending

6/10

Pleasant

06 Aug 2024

Claudia

Room not available at check-in time

Check-in definitely was not a good start to this trip. Arrived at 4:15pm for check -in and I was advised to wait a few minutes while the room inspection was completed. It was not until 4:53 that we were able to get our keys. Checked a couple of times with the front desk in the meantime, but didn't seem to speed up anything.

Friends_and_family Family

10/10

Exceptional

29 Jul 2024

Tammy

Amazing hotel. The only negative is i wasn't staying longer!

Friends_and_family Friends

6/10

Pleasant

27 Jul 2024

Karina

Customer service was seriously lacking. From the room not being ready an hour and a half AFTER check in time, to no apologies or smiles from front desk staff, to long waits for breakfast from the kitchen, this was not up to par for this type of hotel/pricing. The room was beautiful but functionally poor. Lighting was so dim in the bedroom, bathroom door wouldn’t shut unless you threw your whole weight against it, tub was chipped, no bottle opener for water bottles sold as part of the mini bar, sliding door unlocked when we got to our room. No lotion as part of toiletries offered, and the AC shook and was so noisy. Very disappointed in what looked like a high level hotel (based on the prices and photos).

Leisure Family