Name: Ibis Milano Centro
Address: Via Camillo Finocchiaro Aprile, 2, Milano, 20124, IT

Ibis Milano Centro

Milan · Italy

Via Camillo Finocchiaro Aprile, 2View location

100 reviews shown

8/10

Excellent

23 Jul 2026

Mike

Good overall but about 15 minutes walk from Milano central

6/10

Pleasant

21 Jul 2026

Zeina

Location was ok about 13 minute walk to train station, lobby seamed understaffed and there was always a wait to talk to them. On our last night all rooms in our bookings were locked out and had to renew the cards. There’s zero amenities in the rooms, no safe( had to switch rooms to get one), no tissues, no charging outlets by either side of the beds had to charge at the desk, no hair conditioner, you get one bottle of soap that is hair body and handwash! No kettle or coffee or fridge in the room, the phone doesn’t dial out anywhere so you can’t get a hold of the reception. The only good thing was that the room was spotless and very clean. The rooms are very tiny, my teenage daughter had to walk sideways to get to her side of the bed. I would pay more for a better location and amenities hotel.

Family_with_children

8/10

Excellent

20 Jul 2026

Victoria

Everything was great. Only thing is rooms were not sound proof.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Amit

Okay.

Family

6/10

Pleasant

20 Jul 2026

Steven

The rooms were clean but very basic. The reception area needed a good clean. The staff wasn't very helpful.

Friends

6/10

Pleasant

17 Jul 2026

Lisa

Close to train central and lots restaurants nearby

Family

4/10

Poor

17 Jul 2026

Nancy

The hotel is very small, the air conditioning is not cold, there are no coffee, no small fridge, no lotion, no hangers for hanging any clothes. The beds are not comfortable, the pads on top of the bed moves. The room is too small for two people, there’s hardly any space for us to put our luggages

Partner

8/10

Excellent

16 Jul 2026

Reghan

👍

Family_with_children

2/10

Poor

16 Jul 2026

Adam

Air conditioning didn’t work and I booked that hotel specifically for the AC.

Self

10/10

Exceptional

15 Jul 2026

Carla

Good location for Milan central, and easy access to the trolley bus / tram.
Staff were very helpful, there is an option to check out early and leave luggage in a safe room which was really welcome

Friends

8/10

Excellent

15 Jul 2026

Ivana

we missed kettle, tea / coffee in the room

Business

8/10

Excellent

14 Jul 2026

Maria

The room is small but ac works ok. The staff was helpful. The gym is very small and does not have much to workout. The hotel is located in a spot where it is easy to go to the touristic places

Family

8/10

Excellent

12 Jul 2026

Marie

Good location. Basic but nice stay

Partner

10/10

Exceptional

11 Jul 2026

Alexis

I loved this hotel, and would definitely return. The hotel itself is lovely, the room is a really good size, and one of the largest we had while visiting Italy. They were also the only hotel showing the World Cup channel on TV which was a huge plus for us. We would spend evenings in the garden by the bar and get some drinks and watch the World Cup game. It was such a fun time, and the location is really convenient for either walking or transit.

Partner

10/10

Exceptional

09 Jul 2026

Debbie

Great 3 star hotel in an accessible location. Rooms were clean, bed was comfortable and AC worked well in the summer heat wave. Standard Rooms are on the smaller size but I believe the rate reflects that. Excellent breakfast that can be included- well worth the extra charge. Very good value over all.

Family

4/10

Poor

04 Jul 2026

Frank

The room was very basic and the bathroom had an odd smell, There was also some damage to the top of the sink unit.

We stayed there on a really hot day (mid 30s) and the air con wasn't really up to it.

There was no sheer curtain meaning during the day the main curtain needed to be closed to block out the sun, making the room feel like a dark cave.

There was only one dressing gown for two people.

Partner

8/10

Excellent

02 Jul 2026

MariaElena

The hotel was nicely kept but the rooms lacked many things. There was no safe box, no fridge, no glasses for water and no coffee maker.

Partner

8/10

Excellent

02 Jul 2026

MariaElena

The hotel was nicely kept. But the room lacked coffee maker, no safe box , no glasses for water. No fridge to keep cold drinks.

Partner

6/10

Pleasant

30 Jun 2026

William

This hotel is in drastic need of refurbishment

Reception is very smart and breakfast room is good

Rooms were compaqued and had dated facilities. There was no kettle in the room which is unlike other ibis hotels have stayed in. The air con was poor although i do accept there was a heatwave in progress.

Gym in the basement was overhyped but good although really hard to find.

Staff. Check in staff were friendly and welcoming. Security guards were very happy. Bar staff especially one member in particular were slow and miserable. Had repeat three times my room number to staff member at breakfast and she still got it wrong

Decent location.

Overall having stayed at Ibis hotels before in UK and Europe and seen how good they can be this one was disappointing.

Milan though is a loverly city

Friends_and_family Friends

6/10

Pleasant

30 Jun 2026

Functional. Cost effective choice. Close to tram and metro stations. Had two rooms. Twin was bigger than the double. Beds comfortable and shower just ok. Double room had a foul smell- like very old feet- think coming from the drains. Check in was chaotic- no queue system and guests continually interrupting the staff- they should be told to wait their turn. Was being checked in by one lady she was called to other guests, so we had to wait on another member of staff and had to start again. She was also interrupted multiple times and got phone calls on her mobile- all very strange. For the money - ok but for the smell

Friends_and_family Family

8/10

Excellent

29 Jun 2026

sineade

I would stay there again

8/10

Excellent

27 Jun 2026

Tyler

Clean room, room and towels were cleaned. Location was close to railway but far walk from downtown

Friends

4/10

Poor

26 Jun 2026

Blanca

La acomodación fue pésima nos cambiaron tres veces de habitación. personal de recepción no todos fueron malos pero si hubo una señorita displicente y grosera. Sin reconocer el error. Que ellos cometieron. Al final hicieron un gesto amable de ubicarnos en un buen lugar y dar un bono de cortesía

Friends

8/10

Excellent

26 Jun 2026

Karen

Front desk staff-Carlita was so friendly and remembered me from my previous stay. Room was clean and quiet. Shower just adequate. Free TV with many channels was good. Location convenient. Not a fan of the breakfast-very generic.

Self

8/10

Excellent

24 Jun 2026

Ian

A standard well run Hotel. A bit in need of an upgrade. For instance no power sockets near the bed for mobile phones.

Self

10/10

Exceptional

23 Jun 2026

Gopal

Overall excellent value fir money

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Frederic

Well located, super clean and friendly staff. Book now !

Business

10/10

Exceptional

14 Jun 2026

Hanife

The lobby smells so bad. Other than that all is good there.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

RAFFAELE

The staff was not as pleasant as I thought they would be.
The restaurant staff was not friendly at all, very little communication when ordering our food.

Partner

10/10

Exceptional

12 Jun 2026

Gladys

Here’s a polished review you can use:

I recently stayed at Ibis Milano Centro and had a very pleasant experience. The hotel is in a great central location, only about a 15-minute walk from Milano Centrale Station, making it easy to explore the city and travel around Milan.

There are plenty of restaurants, cafés, and shops within walking distance, which was very convenient. The rooms are small, but they are clean, comfortable, and well-maintained—perfect for a city stay.One of the biggest advantages is the availability of shuttle buses to Malpensa Airport for only €10 per person. This made getting to the airport easy and affordable, especially for early flights. Overall, I would definitely recommend Ibis Milano Centro for its excellent location, cleanliness, convenience, and good value for money.

Family_with_children

8/10

Excellent

11 Jun 2026

Borys

Good

Partner

6/10

Pleasant

10 Jun 2026

karina

Un poco lejos de los puntos de interés para ir caminando

Friends

8/10

Excellent

07 Jun 2026

nadia

We love the contemporary style of the hotel and very good breakfast experience. The area of the hotel is noisy.

10/10

Exceptional

07 Jun 2026

Frank

We loved our stay there. The breakfast is really good, and the staff is friendly.

Partner

2/10

Poor

05 Jun 2026

Belayneh

Unhelpful

8/10

Excellent

05 Jun 2026

Christopher

Good stay at Ibis, good location!

Partner

4/10

Poor

01 Jun 2026

Hooshi

We had two set of booking one for 2 nights and one for 1 night, the first two nights were terrible as we got a room overlooking the train railway and couldn’t sleep at all, and when mentioned to staff they already knew about the noises during the night!!! That ruined the first part of our trip.
The hotel is overall clean, in perfect location and staffs are friendly. The rooms aren’t big but you get what you pay for.

Friends_and_family Friends

8/10

Excellent

31 May 2026

Agustin

As expected was fine

Partner

10/10

Exceptional

28 May 2026

Thomas

Nice welcoming staff, clean property, and room although on the small side is perfect for short stays.

Partner

8/10

Excellent

27 May 2026

Peter

Great breakfast, great location and wonderful staff. Wifi was a bit spotty but really, this is a wonderful hotel especially if you want to be close to train station and within walking distance of the city center.

Self

10/10

Exceptional

26 May 2026

Christopher

Really helpful staff, smooth check in—room was small but very comfortable. Good location for Centrale station, can’t fault it

Friends_and_family Friends

10/10

Exceptional

22 May 2026

dominick

We walked everywhere we wanted to go to, that meant a lot to us. We are walkers. Hotel was simple and clean yet had everything we wanted.

Family

6/10

Pleasant

17 May 2026

Elle

It was very basic but it was clean. Rooms are quite small but fine for only a night or teo

Partner

6/10

Pleasant

17 May 2026

Dennis

This hotel is not well-organized.

Self

8/10

Excellent

16 May 2026

Andrew Charles

Good central location, decent breakfast too. Issues with lifts and some minor room issues, also breakfast room was very crowded at peak times.

Partner

10/10

Exceptional

14 May 2026

Michele

We truly enjoyed our stay! We think we chose the best city to stay in.

Partner

6/10

Pleasant

09 May 2026

Kathleen

Spacious lobby and bar, rooms were very small. Our initial room had a foul, sewer-like odor. We asked to be switched and they accommodated our request which was really nice. We did not have the breakfast but enjoyed a spritz in their outdoor area. Convenient to Milano Centrale.

Partner

8/10

Excellent

07 May 2026

Anthony

Good for a short stay, small room

Partner

8/10

Excellent

04 May 2026

Sally Jane

Breakfast selection was a bit poor only croissant or bread cereal would of been nice as well . And scrambled egg looked very runny . Rooms definately need updating but did the job . Bed comfy . Window sill very dirty on arrival . Clean towels everyday was good . Staff helpful.

Family

10/10

Exceptional

26 Apr 2026

ANITA

Great hotel in a great location. Easy to walk to/from Milan Central Station as well as the centre of Milan and its tourist attractions.

Hotel was very clean and staff helpful and friendly. Breakfast was lovely and the drinks at the hotel bar were very reasonable.

Would definitely stay again.

Family

6/10

Pleasant

20 Apr 2026

Daryl

Location is decent and the amenities look good though I dod not check them out. Staff was less than helpful.

10/10

Exceptional

20 Apr 2026

Schanelle

Fantastic location (right next to metro/tram and easy walk downtown), very helpful staff, and clean rooms for the price. Great amenities including breakfast buffet and bar with drinks/coffee.

10/10

Exceptional

14 Apr 2026

Nelida

Close to metro station, public buses, and train station. Excellent breakfast.

Self

10/10

Exceptional

11 Apr 2026

carol

Clean room. Friendly staff great location. Wifi good. Dinner lovely..breakfast was ok.

Self

10/10

Exceptional

10 Apr 2026

PASQUALE

Perfecto

Self

6/10

Pleasant

09 Apr 2026

Marc

The location was good and a close walk to Milano Centrale train station. The lobby area of the hotel was good and newly refurbished but the rooms were much more run down. The room was very hot and it wasn’t even summer when I visited. The air con system is extremely outdated and didn’t do anything and windows only open a small amount so it was quite uncomfortable. The room was also very small, impossible to fit big luggage and two people.
The bed was comfortable.

Partner

10/10

Exceptional

09 Apr 2026

Richard

Tram line near the hotel.

10/10

Exceptional

07 Apr 2026

JOHANA

No air conditioner in April

Family_with_children

10/10

Exceptional

07 Apr 2026

Alison

Superb location. Clean. Quiet. Comfortable. Good staff.

Friends

10/10

Exceptional

06 Apr 2026

Silvia

We stayed here during a family trip and had a very good experience. We requested to have all our rooms on the same floor, and the hotel was able to accommodate that, which made things much easier for us. The breakfast was also delicious, with a good variety of options. Overall, a comfortable and convenient stay.

Family_with_children

4/10

Poor

06 Apr 2026

Elyssia

The room was okay but the air conditioner did not work and neither did any of the machines down stairs.

10/10

Exceptional

29 Mar 2026

Carlo

Easy and well positioned

10/10

Exceptional

26 Mar 2026

rachada

Good stay near by everything service and food good

Friends

4/10

Poor

24 Mar 2026

Michael

We stayed here previously a few days earlier when we arrived to Italy. But the second time when we coming home was not a great experience.
Firstly, when we arrived to check in we were told good news we have managed to upgrade your room. This turned out to be a lie. We went to the specified room and found it had only started to be cleaned and wouldn’t be ready. The cleaning supervisor assigned us to another room instead. We had to go back down to reception and inform them of this but they were confused. They reassigned us to another room but this was a basic room…..soo much for the upgrade. Furthermore, there was no apologies from the staff or no courtesy offer due to the inconvenience caused by reception.
The room itself had very few outlets so be wary of this if staying here.
Breakfast was extremely busy. The hotel advises to arrive at breakfast at certain times however I feel this is simply to finish breakfast early. There were very few quantities of food left and a slo turnover in replenishing the food for breakfast.
Not a great experience and there’s a few low possibility I would book with Ibis again.

Partner

8/10

Excellent

24 Mar 2026

Ciara

Was good value for the price you pay and in a good location. Room is very basic. It does not have plug sockets beside the bed which was annoying also had very few plug sockets available. Room was very warm, the air conditioning didn’t really work at all. Cleaner tried to come into the room at 9 in the morning while we were getting ready told her to come back but she was just standing looking at me in my pyjamas. The elevators are also very busy and quite old and shaky and can be full when the get to your floor you will have to wait awhile durring the busy times in the morning and evenings. In the room there are no curtains they have a like type of blind you drag across, which is annoying as in the morning light comes in the side of it and the light is not fully blocked out. Also only one pillow per person with only one additional pillow on it. Also can hear a lot of noises from outside and in the other room/hallways.

Partner

8/10

Excellent

23 Mar 2026

Michael

Good location, 10-15 min walk to Milano Centrale. Good location as close to metro strops to easily get to tourist attractions.
Rooms were ok, compact, clean. Aircon varies in its functionality. Sometimes it appears it’s working other times no.
Breakfast buffet was good. Plenty of options. Would have like to see more options for vegan/vegetarians but good general selection.

Partner

10/10

Exceptional

19 Mar 2026

Marc

Grazie! 🙏

Partner

10/10

Exceptional

16 Mar 2026

Allison

Great location

Partner

10/10

Exceptional

08 Mar 2026

Daniel

Good location. Walking distance to Milan central in 20-25 minutes. Or plenty of train/metro stations nearby.

Friends

8/10

Excellent

07 Mar 2026

Mei Fung

The 24hr wifi is very trouble

10/10

Exceptional

06 Mar 2026

TRILCE

I loved this hotel.

Family

6/10

Pleasant

05 Mar 2026

Joao

Gym was not open, and apparently it’s been closed for a while

6/10

Pleasant

02 Mar 2026

Brandi

The lobby had a very strong floral scent thats overpowering. The rooms were very clean and beds were comfortable. The water pressure wasnt the greatest and the water kept going cold and hot while showering. Everything was fairly priced. But the scent of the libby when coming and going was what ruined the stay. It keot giving me a headache as it was really strong.

Family_with_children

8/10

Excellent

28 Feb 2026

Andrew

Good location and nice bar. Friendly staff

8/10

Excellent

27 Feb 2026

Blair

Nice hotel. Close to everything.

Partner

10/10

Exceptional

27 Feb 2026

Erik

Yes

Partner

8/10

Excellent

23 Feb 2026

Kate

staff were great especially on reception when checking in.
only drawback was a noisy guest in the room above us that was up around 5am pacing the room every morning.

Partner

6/10

Pleasant

22 Feb 2026

Elizabeth

Rooms are extremely small even after upgrades just to crash

8/10

Excellent

18 Feb 2026

Sai

Room was great, expected to be smallish but comfortable. The high prices perhaps because of the Olympics made this lose a star.

10/10

Exceptional

18 Feb 2026

S J

A busy place but offering good service and with clean rooms. Breakfast was a bit flat (so we didn't bother after the first morning) but overall we were content.

Partner

8/10

Excellent

17 Feb 2026

Paul

Great location.

Friends

8/10

Excellent

16 Feb 2026

Richard

Yes. Staff personnal was great. Breakfast was great. Metros were close to hotel. Trams were close to hotel. Clean room but small room.

Partner

8/10

Excellent

15 Feb 2026

Giacomina

Room was very clean and basic. No extras provided - only soap. Location was great. Staff was always friendly, cheerful and helpful. Hotel has all amenities just needs a little refresh.

Leisure Self

10/10

Exceptional

15 Feb 2026

Bruce

It’s an Ibis so it isn’t a 5 star hotel but it’s great value for money, great location and probably one of the nicest Ibis I have stayed in.

Partner

8/10

Excellent

14 Feb 2026

susan

We stayed two separate days during the Olympics with two rooms for each stay. On our first stay we were given basic small rooms that cost half the price on the website rather than the rooms we booked on Expedia based on the website pictures. The”second bed was a narrow rollaway with metal bars under the very thin sagging mattress. My 4 yr old grandson accidentally rolled off the unsupported edge and hit his head on the bedside table. After talking to the management they did correct the situation and gave us rooms that matched the website photos. We were extremely appreciative for their responsiveness. Is the lesson to book from
Hotel sites versus third parties as the hotel blamed the issue on the third party and not knowing what they show? Or does the hotel take advantage of customers that book through third parties, hoping they will forget what they’ve booked on a trip with multiple stays at various hotels? The second stay was much smoother with excellent rooms which if we received those the first time around would have a 5 star review.

8/10

Excellent

13 Feb 2026

Steven Robert

Second time around the stuff was more helpful and the room was quieter

8/10

Excellent

12 Feb 2026

Linda

We enjoyed our time at the conveniently-located Ibis Milano Centro. The room was small and in need of a facelift but was certainly adequate, clean and comfortable. We were disappointed that there was no fitness room--it is apparently in disrepair and thus closed. But everyone on the staff was delightful, helpful, and professional. Also, a great breakfast buffet.

Leisure Family

10/10

Exceptional

10 Feb 2026

Michael

Clean room and friendly staff! The chocolate scones at the breakfast buffet were also delicious.

Great stay!

Leisure Self

8/10

Excellent

10 Feb 2026

Michael

Clean room, nice staff, good location. Thanks.

Leisure Partner

6/10

Pleasant

07 Feb 2026

Steven Robert

No kettle in room very noisy stuff was good and room was clean

Leisure

10/10

Exceptional

06 Feb 2026

david

All of it. Clean room and friendly staff

6/10

Pleasant

04 Feb 2026

Suzanne

The staff was amazing, especially Euri. They couldn't do enough, honestly. It was the manager that I had a problem with. I must have returned to the front desk 15 times, as my key didn't work. It kept demagnetizing. They offered to upgrade my room, I simply didn't have the time to unpack. I requested a night for free, as compensation for all my time lost, and they offered me free breakfast. That didn't quite cut it, as my time in Milan was all about business, I was exhausted and frustrated. As for the hotel itself, clean, had great food, nice atmosphere, but poor care on my behalf in terms of compensating me for all the hassle. They should have -

Business Self

8/10

Excellent

24 Jan 2026

Diana

Is ok

Leisure Partner

10/10

Exceptional

19 Jan 2026

Sarasi

Highly recommend this place. It was close to Duomo di Milano and other attractions. The room was very comfortable and was cleaned every day. The staff was very friendly and made my stay enjoyable. Could even drop off the luggage before the check in time.

Leisure Family

8/10

Excellent

17 Jan 2026

Russell

Great location for central Milan and train stations.

6/10

Pleasant

17 Jan 2026

nigel

Bar man badly needs some training

10/10

Exceptional

12 Jan 2026

Calvin

great location and room was perfect

6/10

Pleasant

10 Jan 2026

Sarah Helen

Room was okay for a night or two. Bed was extremely uncomfortable so I was unable to sleep. Staff were very nice and the location was great.

Self

10/10

Exceptional

08 Jan 2026

Jordan

Staff were great room was clean tidy was central in Milan everything in walking distance

Leisure Self

10/10

Exceptional

05 Jan 2026

Halle

Wonderful location with good access to public transport. All staff we had were kind, precessional and attentive.
We had a problem with the heating in our room and they were quick to check and change our room when the issue couldn’t me resolved.
Breakfast was delicious too.

Family