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Mercure Hotel Koeln West

Cologne / Bonn · Germany

Horbeller Str.1, 1View location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.2/108.2
Condition8.2/108.2
Location7.2/107.2
Neighborhood7.4/107.4
Value8.0/108.0
Amenities8.2/108.2
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  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Hotel Koeln West

Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna.

Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5. 6 miles to the main train station and 15. 5 miles to Cologne/Bonn airport.

Reach us by car via the nearby A1 and A4 highways.

Read more about this hotelShow less

With a stay at Mercure Hotel Köln West in Cologne (Lindenthal), you'll be within a 15-minute drive of Cologne Cathedral and LANXESS Arena. This hotel is 17 mi (27.4 km) from Phantasialand and 6.5 mi (10.4 km) from Cologne Trade Fair Grounds.

Make yourself at home in one of the 191 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. Planning an event in Cologne? This hotel has 6426 square feet (597 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • An effective city/local tax rate of 5.35 percent will be charged

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 23 per person
    • Self parking fee: EUR 15 per day (in/out privileges)
    • Pet fee: EUR 15 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Polish

Nearby attractions

RheinEnergieStadion 2.6 km / 1.6 mi
Castle Park Gleuel 4 km / 2.5 mi
University of Cologne 4.9 km / 3 mi
Museum of East Asian Art 5.5 km / 3.4 mi
Melaten-Friedhof 6.1 km / 3.8 mi
Cologne Synagogue 6.2 km / 3.8 mi
Volkstheater Millowitsch 6.8 km / 4.2 mi
Colonius 7 km / 4.3 mi
Stadtgarten 7 km / 4.4 mi
Friesenplatz 7.1 km / 4.4 mi
Terrassen-Freibad 7.1 km / 4.4 mi
Neptunbad 7.1 km / 4.4 mi
Schildergasse 7.3 km / 4.5 mi
Schnuetgen Museum 7.3 km / 4.6 mi
Neumarkt 7.5 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1983
  • Total number of rooms: 191
  • Number of floors (main building): 5
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
Show 72 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging station
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Electric kettle: 1
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Casino
  • Nightclub
  • Sauna
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Hot breakfast
  • Buffet lunch
  • À la carte lunch
  • Buffet dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Gluten-free meals
  • Vegetarian meal
  • Vegan meal
  • LGTBIQ friendly
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Fitness
  • Horse ridingExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 23 m²DBL.SU
    DOUBLE SUPERIORPhoto unavailable7 photos

    Mercure Hotel Koeln West

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Room amenities

    • TV
    • Direct dial telephone
    • Bathtub: 1
    • Hairdryer
    • Indoor swimming pool
    • Cot on demand
    • Wi-fi
    • Safe
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable7 photos

    Mercure Hotel Koeln West

    DOUBLE STANDARD

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Indoor swimming pool
    • Electric Kettle: 1
    • Fitness room
    • Cot on demand
    • Wi-fi
    • Safe
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORT • 1 Bedroom • 23 m²DBL.OM
    DOUBLE COMFORTPhoto unavailable7 photos

    Mercure Hotel Koeln West

    DOUBLE COMFORT

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Room amenities

    • Bathtub: 1
    • Safe
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom: 1
    • Electric Kettle: 1
    • Fitness room
    • Sauna
    • Smoke detector
    • Cot on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM QUEEN BEDDOUBLE • PREMIUM QUEEN BED • 1 Bedroom • 23 m²DBL.PI-QN
    DOUBLE PREMIUM QUEEN BEDPhoto unavailable7 photos

    Mercure Hotel Koeln West

    DOUBLE PREMIUM QUEEN BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-QN

    Room amenities

    • Desk
    • Toiletries
    • Cot on demand
    • Electric Kettle: 1
    • Wi-fi
    • Safe
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1
    • Indoor swimming pool
    • Sauna
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU

    Photos are not available for this room type.

    Mercure Hotel Koeln West

    DOUBLE SINGLE USE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.SU

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  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

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    Mercure Hotel Koeln West

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

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    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

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  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

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    Mercure Hotel Koeln West

    DOUBLE QUEEN SIZE BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

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  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

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    Mercure Hotel Koeln West

    DOUBLE SUPERIOR QUEEN BED

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

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  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

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    Mercure Hotel Koeln West

    TRIPLE WITH DOUBLE BED

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    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

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  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

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    Mercure Hotel Koeln West

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

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  • HOUSE STANDARDHOUSE • STANDARDCTG.ST

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    Mercure Hotel Koeln West

    HOUSE STANDARD

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    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.ST

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  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 23 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Mercure Hotel Koeln West

    TWIN STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Bathtub: 1
    • Cot on demand
    • Wi-fi
    • Indoor swimming pool
    • Safe
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer

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  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

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    Mercure Hotel Koeln West

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

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  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

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    Mercure Hotel Koeln West

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Hotel Koeln West

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.2 /10
Location
7.2 /10
Neighborhood
7.4 /10
Value
8.0 /10
Amenities
8.2 /10
100 reviews shown
6/10
Pleasant
05 Jul 2026
Katarina
The bathroom door could not be locked, the pillows were very flat and the bad quite hard. The staff were very nice. The breakfast was decent.
Friends_and_family Family
8/10
Excellent
02 Jun 2026
Kadir
Alles okey saubere Anlage
10/10
Exceptional
18 May 2026
Bert
Great breakfast
10/10
Exceptional
19 Apr 2026
Eduardo
The only thing I missed was a small fridge in the room
10/10
Exceptional
18 Apr 2026
Ryan
Gym was tiny and hot. Breakfast was great as well as coffee and staff
Business
8/10
Excellent
02 Apr 2026
ABDULRAZAQ
Breakfast was fresh and good
10/10
Exceptional
31 Mar 2026
Antonios
Convenient for work and also close to light rail - 20 mins to city
Self
10/10
Exceptional
17 Mar 2026
Gary
Really decent place on the outskirts of Koln. Rooms are nice, food/bar is excellent along with sauna and small gym
Self
10/10
Exceptional
08 Feb 2026
Antonio
Nice location, easy transportation to downtown.
Leisure Family
10/10
Exceptional
25 Dec 2025
Kelvin
Just checked out today! Mercure Koln West Hotel exceeded my expectations. Front office staff had been precise and helpful arranging room on my request. Room and toilet are clean. Although bedsheet not change but can understand on reducing waste. On breakfast, nice cosy embience and F&B staff are hardworking and friendly. Food are great! Pls keep improving creative improvement to rooms, front office and F&B.
Leisure
6/10
Pleasant
20 Dec 2025
Afnan
Night staff is not cooperative, i asked for a fan and never received it.
Family_with_children
4/10
Poor
08 Dec 2025
Heejun
The sauna only opens from 9am to 10pm. Basically, you cannot use the sauna if you are late for check-in or check out early.

The room condition was also disappointing, since I saw stains on the table rests and waste beneath the towels.

If you want to park inside the hotel, you must pay 15 euros, which is absurd, since the hotel is located outside the central area and there is nothing around it.

If you want to use the sauna and a bathrobe, you must ask in advance, as there are only a limited number at reception and we cannot borrow one at 7pm.
Friends_and_family Family
6/10
Pleasant
05 Dec 2025
Vicky
The room was clean.
The bathroom was very tiny and cramped.
Partner
8/10
Excellent
26 Oct 2025
Stephanie
Propre calme agréable
Friends_and_family Family
8/10
Excellent
24 Aug 2025
MUHAMMAD
Good price and friendly staff. Although, I was under the impression that car parking was included only to find out at the counter that it was €11 a day. Also, normally you get tea in rooms but not in this one. These negative points should not stop you to stay at this hotel, it is air-conditiined and very convenient and comfortable.
Leisure Family
10/10
Exceptional
18 Aug 2025
Eduardo
Nice and clean!
Leisure Family
8/10
Excellent
17 Aug 2025
Rohit

Enjoyed our stay

It was a bit further to the centre than expected, but the bus and tram stop were 5 mins away. The team were always helpful, and the service level was really good. Only disappointment was the air conditioning . The first couple of days were quite hot and the air con wasn’t cooling the room sufficiently. Breakfast buffet food was was excellent, with a good spread.
Friends_and_family Family
8/10
Excellent
15 Aug 2025
Krishan
Dated property and falls short of other Mercure stays. Kind staff and the highlight was the cooled water fountain in the atrium. Breakfast lacked a bit of variety for vegetarian guests but otherwise was a lovely stay.
8/10
Excellent
13 Aug 2025
Nikita
Great, was just a shame that the pool access was closed for the entire time we were staying
Leisure Partner
10/10
Exceptional
26 Jul 2025
Gregory

1st Time Booking this hotel for work

Best Hotel I've stayed in so far for work travel
Staff very friendly and helpful
Hotel spotlessly clean
Room was perfect and comfortably with everything you need
Complimentiry drinks and snacks daily
Will definitely be returning on next visit
Business Self
10/10
Exceptional
24 Jul 2025
Laura
A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again.
Leisure Family
10/10
Exceptional
20 Jul 2025
Joe
Good place to stay if going to Phantasialand. 20-25min to €30 on Bolt to get there. There is also station to back hotel as well.
Leisure
10/10
Exceptional
17 Jul 2025
Amanda
Friendly and super helpful staff. Clean. Great location. Yummy breakfast.
Leisure Family
8/10
Excellent
07 Jul 2025
rianne
A friendly clean hotel that is close to local public transport, supermarkets and fast food restaurants. The hotel also offers a very small gym and swimming pool which does the job. Staff are friendly and super helpful. Perfect for a few days in Germany.
Leisure Friends
8/10
Excellent
03 Jul 2025
Richard

Nice hotel

For the price it was excellent value, with really nice facilities and friendly, helpful staff. Certainly recommend and visit again if I was in the area
Friends_and_family Family
8/10
Excellent
29 Jun 2025
Richa
Decent hotel well suited for an overnight stay during a roadtrip. Clean property and room, and good breakfast.
Leisure Family_with_children
10/10
Exceptional
21 Jun 2025
Henrik
All good, nice room, quiet, good pool for the kids, helpful and professional, excellent breakfast
Friends_and_family Family
10/10
Exceptional
16 Jun 2025
SANDRINE
Vraiment très bien
le tram pas loin pour ce rendre au centre
Je recommande
Friends_and_family Friends
10/10
Exceptional
02 Jun 2025
Arndt
Sehr nettes Personal. Die Zimmer sind sauber und modern eingerichtet. Auch das kleine Schwimmbad und die Sauna sind sehr sauber
Friends_and_family Family
10/10
Exceptional
08 May 2025
Verified traveler

Brilliant one night stay in Cologne

Amazing stay. Staff were amazing and so attentive and helpful. The pool and sauna were a lovely relaxation to add to the stay.
Friends_and_family Family
8/10
Excellent
05 May 2025
Michelle

Mini break in Koln

We really enjoyed are stay, the staff were polite and friendly.
Friends_and_family Friends
4/10
Poor
13 Apr 2025
Stephanie
I'm afraid we didn't feel safe walking in the area around. Every time we came out of the hotel we were hit with a barrage of smokers. They should have had a smoking area away from the hotel doors. The pool area was also not clean. However, the staff were friendly and we were only there for one night and the bedroom itself, although dated was clean.
Leisure Family
10/10
Exceptional
23 Dec 2024
Barbara
The staff was really nice! Really good Cocktails! I’m going to visit again! Thanks for the nice stay!
Partner
8/10
Excellent
19 Dec 2024
Andrew

Great friendly staff - 2 rooms far apart

Friendly people - decent breakfast - the disappointing thing is we booked for 2 adults and 3 kids. One booking. We were put in two rooms a very big distance from each other. So will all our clothes in same luggage this wasn't at all useful. Clearly one booking should be in two rooms next to each other?
Friends_and_family Family
10/10
Exceptional
29 Nov 2024
Ingo

Super Aufenthalt

Es war alles super schön. Die Mitarbeiter sind immer sehr freundlich.
Business
10/10
Exceptional
22 Sep 2024
Torrance

Baseball Weekend

Amazing weekend stay. We were here for a baseball tournament. The staff at the hotel and restaurant was very friendly. Beautiful hotel, nice pool, great breakfast. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
08 Sep 2024
Luke
Very good.
Leisure Friends
10/10
Exceptional
29 Jul 2024
Simon
Great hotel on the edge of the city, easy to get to from the motorway. An ideal stopping off point the staff were very friendly and helpful. Car parking was easy for a few euros. The dining menu was a little limited, but it was a Sunday night in fairness; regardless the currywurst and chips were good and my son enjoyed his pizza. Breakfast was also excellent.
Leisure Family
10/10
Exceptional
01 Jul 2024
Scott
Felt new.
Leisure Family
10/10
Exceptional
22 Jun 2024
gerald
Just a short trip from centre of town
Leisure Family
10/10
Exceptional
21 Jun 2024
LASZLO
We stayed 4 nights in 2 rooms 4 people and we loved every minute of it. Good Job!
Friends
10/10
Exceptional
14 Apr 2024
JASON
Very relaxing and quiet area. Transport to cologne city centre just up the road. Friendly staff and v clean rooms
Business Self
10/10
Exceptional
10 Apr 2024
Daniela
Good location, great setup for families, very friendly, good breakfast
Leisure
6/10
Pleasant
10 Dec 2023
Siarhei
No fridge, shower is outdated, no phone charging USB plugs, blankets are too small, only one pillow per person. Averadge 3 hotel.
Family
10/10
Exceptional
26 Nov 2023
shaun
staff were polite , room was very clean and tidy, bed was comfortable. easy to find , plenty of parking although there is a 10 euro charge per night. would certainly use again
Leisure Family
10/10
Exceptional
24 Sep 2023
Godfrey
Nice size room. Good breakfast, but a bit expensive. Not close to town but about 15 minutes by train. Grocery store conveniently across the street.
Business Self
8/10
Excellent
25 Aug 2023
Dudley

Maybe Next Time?

I thought the room was overpriced for its condition. The room was stuffy even though the window was open.
Friends_and_family Family
10/10
Exceptional
20 Aug 2023
Verified traveler
Dommage pour le parking un peu cher, 10€ la nuit…
Friends_and_family Family
8/10
Excellent
10 Jul 2023
Linda
Friendly staff, nice rooms. However beds were too hard.
And parking spaces are too small
Partner
10/10
Exceptional
11 Jun 2023
Diana
Muito bom. Desde a recepção cinco estrelas ao pequeno almoço delicioso. Tivemos pena de ficar apenas uma noite...
Friends_and_family Family
6/10
Pleasant
12 Dec 2022
CARRIE

Just have your food delivered

The room was great. The restaurant/ bar on the otherhand.... terrible.
Friends_and_family Friends
8/10
Excellent
08 May 2022
Verified traveler

Quick one night stay w family for phantasialand

Stayed at Mercure for one night before our trip to Phantasialand.
It was a normal room for 2 converted into a room for 4 ny adding 2 child beds. Not bad but then it left less room to move around.

Theres a tram stop nearby and we used the tram to visit the city.

Rest everything was alright.
Friends_and_family Family
10/10
Exceptional
23 Feb 2022
Catherine

Good option for young family

We had two family rooms which were quite spacious with fridge to store our groceries that we bought at the supermarket just over the road. The kids absolutely loved the swimming pool which is heated. We chose to drive into the city but there is a team close by too.
Staff were friendly and the hotel was clean. We would definitely stay again with our young kids.
Friends_and_family Family
8/10
Excellent
20 Dec 2021
Carlos

Far, but easily accessible by tram

The hotel staff was very friendly. Took the time to answer all my questions. The location is way outside the city, however it is easily accessible by tram.
Nothing to complain about the room.
I was expecting a bit more from the breakfast.
Friends_and_family Family
10/10
Exceptional
11 Aug 2021
Verified traveler
Terrible room air conditioning
Leisure Friends
8/10
Excellent
23 Aug 2020
Daniel

Great, but simple improvements needed

Great overnight stop off. Staff friendly, breakfast varied and well presented.

Restaurant had limited menu due to COVID. Not enough children’s options. Also, they were unable to make change aspects of the food (for example plain pasta instead of spice) which was frustrating.
Friends_and_family Family
8/10
Excellent
15 Aug 2020
Khola

Cean and comfy

Room was not ready on arrival so given drinks as we waited. Friendly staff. Close to fast food and shops. Pool not available due to covid. Beds vey comfy.
Friends_and_family Family
2/10
Poor
13 Mar 2020
Verified traveler
Haveing use this hotel over a period of years ie
Since it was built I will recommend to my contacts in the vicinity not to use it in future
6/10
Pleasant
08 Feb 2020
Ali

Average facility with good staff.

Needs to be better mainetained. Otherwise good. Staff was excellent.
Friends_and_family Friends
8/10
Excellent
18 Nov 2019
Thompson
My stay was very good however I did not enjoy the breakfast
Business
10/10
Exceptional
02 Nov 2019
Verified traveler
Great restaurant. Train station close by to get into the city.
Leisure Friends
6/10
Pleasant
28 Oct 2019
John
It's definitely not a 4 star hotel. Three star should be fair.
Leisure Family
8/10
Excellent
30 Sep 2019
Verified traveler
Not particularly luxurious, but clean and in good condition. Excellent place to stay for people driving through Cologne needing a place to spend the night.
Friends_and_family Family
8/10
Excellent
18 Sep 2019
George

Mercure Hotel Koln West

Location good,tram very close.Good breakfast. Nice,and helpful staff.Rooms are a bit basic.
Partner
4/10
Poor
13 Sep 2019
Verified traveler
4 star hotel no refrigerators it very poor i will not come back
Business
8/10
Excellent
02 Jun 2019
Nolan

Clean hotel. Good value for money

Clean hotel, just a short drive away from Cologne centre. No English audio on most TV channels. Friendly staff and quick checkin/out. Parking is charged at hotel. Hotel under some construction at the moment. Overall a good stay.Clean hotel, just a short drive away from Cologne centre. No English audio on most TV channels. Friendly staff and quick checkin/out. Parking is charged at hotel. Hotel under some construction at the moment. Overall a good stay.
Family
8/10
Excellent
21 May 2019
Verified traveler
Differing check in procedures ? Thurs 16 no credit card or passport requested. Sun 20 both required ? Otherwise fine.
Leisure Friends
10/10
Exceptional
05 Mar 2019
Verified traveler

Awesome stay!!!

Had an awesome stay. The hotel is so convenient for local transportation and the staff are all very helpful and kind. The room was very nice and furnished to a good standard. In spite of many questions I had about local area, transport links, timings to the city, time for breakfast etc, nothing was too much trouble for them.
8/10
Excellent
23 Nov 2018
Christine

Ideal stop over location

It is very easily accessible from the motorway, easy to find and park. Room and bed comfortable but too warm even after turning heating down. More pillows would be good. Good food in restaurant and breakfast room
Partner
8/10
Excellent
29 Oct 2018
Adrian
Lovely hotel - the location is a bit out of town, but a short walk to the tram stop that runs straight to the heart of Cologne.
Staff were friendly and helpful.
The only downside was the scaffolding where refurbishment work was ongoing, but that was only a minor thing.
Family
8/10
Excellent
09 Sep 2018
K
Clean room. Construction and remodelling going on at hotel. Good breakfast. Lidl nearby. Tram number 7 is five minutes walk away.
10/10
Exceptional
03 Sep 2018
Julia

Would stay again!

Well maintained clean rooms, friendly & helpful staff. Extra pillows and towels provided on request. Nice little swimming pool to cool down in after long day of walking. Hotel in good location close to tram for city centre. Supermarkets close by.
Family
8/10
Excellent
01 Sep 2018
K
Tram problems, so it took a while to get there from city centre as only one tram goes there. Soap dispenser in bath was broke and beds were a bit dirty. Warm in the room. Friendly staff and good breakfast.
8/10
Excellent
01 Sep 2018
Verified traveler
No issues at all. Comfortable and clean.
10/10
Exceptional
01 Sep 2018
Nadarajah
Very good
Family
6/10
Pleasant
30 Aug 2018
Verified traveler
Disappointed to be stung with a 10 Euro few to park the car
10/10
Exceptional
28 Aug 2018
Matt
Very helpful, comfortable and handy for the tram. Very good breakfasts.
Family
10/10
Exceptional
18 Aug 2018
Glenn

Great stop over.

We stay here every year on our way through. Great.
Family
10/10
Exceptional
15 Aug 2018
Verified traveler

Slightly out of the way, but easy to get to Kiln P

I had an ear infection and the staff couldn't do enough to assist me
8/10
Excellent
26 Jul 2018
Lisa

Clean & Comfortable

Whilst not in the centre of the city, a tram stop is only a short walk away to allow easy access to the city.

The rooms are spacious, clean and comfortable and a nice cafe/restaurant at the hotel. Staff were friendly.
8/10
Excellent
24 Jul 2018
Daniel

Average

Construction everywhere. It will be nice when it is done
Family
6/10
Pleasant
16 May 2018
Jeff

Unmemorable !!

Unmemorable !
Family
8/10
Excellent
13 Apr 2018
Verified traveler

Good value for the area of cologne.

Good room, all as expected.
No breakfast inc.
Paying for parking was not favorable however!
Close to McDonald’s though and toys r us for the kids!
8/10
Excellent
10 Apr 2018
Robert

Nice place.

Great hotel; nice staff, bedroom and breakfast. Very close to tram stop.
Family
8/10
Excellent
19 Nov 2017
Robin
Excellent hotel with friendly staff. Modern and clean with comfortable rooms.
10/10
Exceptional
05 Nov 2017
Verified traveler

Great.

Good staff. Good experience. Overall great experience.
8/10
Excellent
11 Aug 2017
Ben

A nice stopover

We stopped here on the way from Poland to the UK. We arrived at 1am and the night receptionist was very helpful (Turkish guy). The room was smallish but fit the four of us. Pool also smallish, but clean.
Family
10/10
Exceptional
24 Jun 2017
john

superb hotel has everything

My wife and I stayed at this hotel during one of Germany,s hottest spells and it was an oasis, everything that a guest needed was there for you, the staff where excellent from front of desk to the room servicing,nothing was too much bother for them,the superb breakfast can be eaten in the open air and even though I didn't use the bar It was always well attended by other guests, my wife used the pool twice a day there and though not large compared with other hotels we have stayed in my wife said it was fine,I have stayed in numerous 4 star hotels in Germany and this is the best one yet, the tram to the city centre is just a stroll away and the service is frequent, I would thoroughly recommend this hotel and as my wife has fallen in love with cologne we will certainly be using this hotel again soon
8/10
Excellent
16 Jun 2017
Andrew

Clean and convenient

Nice and clean. Conveniently located. Staff speaks English well. Would have been nice if the room had a fridge.
Family
10/10
Exceptional
30 May 2017
Esther
Everything was great¡
Family
8/10
Excellent
08 Apr 2017
landueli

Great location

Located close to the Autobahn and easy to go by the S7 into Cologne. Short walk of a couple of min to the station.
Surrounded by shops
Not so great for go out for dining as you need the car and this is for me always bad, stricktely driving no drinking of any alcoholic beverages
10/10
Exceptional
06 Apr 2017
Lynsie

Great Hotel

Great hotel, ideal location for what we wanted. Highly recommended
Family
8/10
Excellent
30 Mar 2017
Tom

Stylish European Hotel Easy Access to Koln

This is a clean, modern hotel with nice facilities. The breakfast is excellent, they have a nice bar area. The rooms are clean and modern. Small, outdated TV. Slippery tube/shower combination. Not a good choice if you are elderly. My only complaint is that the parking system sucks. They charge a reasonable amount for parking, but half the time your ticket doesn't work. You have to run back inside to get a new ticket. I would prefer they charge me 16 euros more a night and stop all the nonsense with the parking system.
8/10
Excellent
16 Mar 2017
Philip

Train your staff better!!

Not a very fast check inn at 00.30 and an even slower one checking out at 09.00
Add to that staff that ignore you and don't apologise, so won't stay there again when plenty of options around!
6/10
Pleasant
08 Mar 2017
Verified traveler

Ok

Good service in bar

Poor service in reception due to not enough staff to deal with check out
8/10
Excellent
16 Jan 2017
Ali

Decent Hotel but service could be better

Good hotel at a decent location. Decent breakfast buffet. Rooms are spacious by German standards. Only gripe I had was that the hotel has its private parking but are charging extra in addition to the room rate for staying guests.
8/10
Excellent
26 Dec 2016
Gareth

Decent base

This hotel was ideal situated just off the motorway so easy to get to and to explore Koln whilst able to leave the car without paying excessive city parking (but you do have to pay to park). check in was very easy with friendly, polite fluent English speaking staff.

The rooms (we had two booked) were generally clean and they were adjoining which was helpful but not requested (so demonstrates good customer service), but the decor was dated in terms of style and colour. The size of the room was good with a double and single bed in, plus a pull out if required. There was no ac/electronic heating control which made if difficult to regulate the temperature but with a window ajar it was not too noisy. The bathrooms boasted a strong powerful shower with plenty of hot water or bath if desired.

The hotel also supports a nice fitness pool which was available all day, as was the small fitness room (treadmill, bike, cross trainer) and a sauna (open in the evening).

Situated on the west side of Koln, the number 7 tramline runs a minute walk away and will,take you into the centre of Koln within 20mins. Also close by are a number of fast food outlets and situated across the road a couple of supermarkets ideal for daily provisions.

The draw backs to this hotel are the cost of food on the restaurant menu (including the cost of breakfast) and the charge for car parking given that it is barrier controlled, otherwise little more to complain about.

Would probably stay again.
10/10
Exceptional
25 Dec 2016
Verified traveler

The best hotel in town!!

It was a business trip but the offered everything you need to relax and feel comfortable!!
8/10
Excellent
02 Dec 2016
Ionel Ciprian

Good value hotel

The staff were pleasant and helpful. The location is convenient for shops and 10 minutes away from town centre. The room was clean and tidy. Very comfortable bed and pillows.
The breakfast choice is great. Loads of choice, good quality and a very good coffee. The swimming pool was nice, but the water could do with being 1-2 degrees warmer. We were offered a single bed for the baby instead of a cotbed, but we were lucky that we had our own travel cot with us.
Family
10/10
Exceptional
06 Nov 2016
Zans
So glad what we picked this hotel!Was very enjoyable and relaxing.The staff was so nice and polite,everywhere reception,restaurant,swimming pool!Specialy big thanks to the man at reception!so nice and helpful,got all info without asking.Wish all Hotels have the same hospitality!Rooms are just perfect clean and cosy,tv-lots of different channels.Free wi.fi.Breakfast was brilliant!A lovely buffet everything fresh and tasty,place are spotless clean!Enjoyed swimming pool with a kids,sauna,little gim!It just cool!The atmosphere in hear just awesome,feels no pressure whats so ever.Big thanks for everything.If ever come back in this city 100% will b hear again!!!
Family

Location & surroundings

Mercure Hotel Koeln West
Horbeller Str.1, 1, Koeln, Germany

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Mercure Hotel Koeln West

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