Name: Leonardo Hotel Dusseldorf City Center
Address: Ludwig-Erhard-Allee, 3, Dusseldorf, 40227, DE

10/10

Exceptional

04 May 2026

Trifon

The hotel is almost 4 stars. Need a refurbishing and more attention in the details. The staff are friendly, the breakfast need more atention on the weekend days, when and the price are higher. The sauna is good, need some atention too, the gum is with basic tools to spend not more than 30min inside.

Business

10/10

Exceptional

04 May 2026

Trifon

The hotel is almost 4 stars. Need a refurbishing and more attention in the details. The staff are friendly, the breakfast need more atention on the weekend days, when and the price are higher. The sauna is good, need some atention too, the gum is with basic tools to spend not more than 30min inside.

Business

10/10

Exceptional

11 Mar 2026

Christin

Super nice and helpful staff

Self

10/10

Exceptional

01 Mar 2026

Israel

Comfortable rooms, excellent location near the central station, good breakfast

Partner

10/10

Exceptional

08 Dec 2025

Andrew

Everything was top notch

Friends_and_family Friends

6/10

Pleasant

29 Sep 2025

Kassem

The room had old furniture. We were assigned a room with stairs so we had to carry our luggages.

Business Family

8/10

Excellent

01 Jan 2025

James

New Year's short break.

Very clean hotel, and well located in quiet street behind the main station. Room was large and comfortable if a little dated from 90s but the bathroom and shower were brand new and excellent. Great power shower with lots of hot water! Breakfast buffet was plentiful and good choices-food was tasty and well presented. Staff were friendly especially AppleJay at Reception who bent over backwards to make us welcome at check-in.

Partner

10/10

Exceptional

12 Aug 2024

Timothy

Convience

6/10

Pleasant

15 Jul 2024

Enis

Breakfast was not worthy

6/10

Pleasant

14 Jul 2024

Carsten

Hotel is centrally located near the Hauptbahnhof. Staff was friendly.
Hotel room AC did not work and room smelled of cigarette smoke.
An ashtray on the balcony confirmed my suspicion that smoking in the room happened often.

Friends_and_family Friends

4/10

Poor

09 Jul 2024

Masoud

Not a good experience

Our experience at this hotel was not enjoyable at all. Firstly, when we went up to our room for the first time, the water was not working. We were not told this when checking in and could not wash up or use the bathroom at all. Secondly, the parking of this hotel is located in another building, and in order to pay for the parking, you must go to the train station which is not very close to the hotel. We were not informed that we had to pay at the train station and when we asked for help in the parking, they informed us to pay in the parking which was wrong as there was no machine. We later found out we could have payed at the hotel, but we were not told about this option, which made us late for our next destination by about an hour. Overall not a good experience and we expected better customer service from a 4 star hotel.

Friends_and_family Family

2/10

Poor

09 Jul 2024

Harry

Awful awful awful

Terrible stay. Hotel is a building site. Woken up at 7am by the loudest drilling noise which went on for hours. I have a headache. Completely horrible.

Friends_and_family Friends

8/10

Excellent

30 Jun 2024

Samantha

Comfortable hotel with good restaurant. The immediate area felt run down

Business

10/10

Exceptional

26 Jun 2024

David

Hotel just minutes walk away from main station.
Superb breakfast also.

10/10

Exceptional

25 Jun 2024

mauro

hotel molto bello vicino alla stazione ottima qualità prezzo e stanze comodissime.

Leisure Family

2/10

Poor

23 Jun 2024

Sunil

sub standard

Terrible experience, rooms where not hygiene resulted in whole family ending up sick post out travel

Friends_and_family Family

10/10

Exceptional

22 Jun 2024

Amanda

Happy visitor!

Super helpful and friendly staff. Lovely room with balcony and a bath.
Note for travellers with mobility issues or heavy luggage... that there could be a few steps to move between different levels on the same floor.

Business

10/10

Exceptional

08 Jun 2024

MOH'D AWNI

Exactly what I was looking for

Family

10/10

Exceptional

10 May 2024

Michael

My sons and I had a great long weekend in this hotel. It’s a little way out from Altstadt, but taxis are easily accessible if required. Very close to Central Station. Overall, the hotel is very comfortable, and good value for money. Well recommended.

Friends_and_family Family

8/10

Excellent

14 Mar 2024

Dan

Clean, convenient to train, but showing it's age...bathrooms are renovated, but the rooms need a refresh. beds are comfortable.

Business Self

8/10

Excellent

27 Jan 2024

IR

Adequate city centre hotel.

We arrived for breakfast 5 minutes before service ended at 10am. The waitress was hovering around and reminded us 3 times that we were the last to arrive and that she was waiting only for us. We felt unnecessarily pressured to eat and leave as quickly as possible.
On the information in the room it said that the restaurant was open until 10pm. We arrived at 9.15 and it was not open. Bar snacks available but were not as described on the menu.
Also despite the hotel advertising EV chargers in the parking garage, these were not even commissioned yet so we were not able to charge. They should not be advertised if not working

Business

6/10

Pleasant

17 Dec 2023

Fiona

This is my third time of staying at the hotel, it's very conveniently located next to the train station and the main town.
The staff seem to be more biased towards other traveller's than the English.
There was refit works going on we were not notified by either the hotel or Expedia!
The bar wasnt open although there was a make shift one in the restaurant, the workman where still drilling and sawing until 9pm, so not a really nice relaxed atmosphere & the staff where not equipped to be serving more than one customer at a time.
The local rough living chap thought he could use the outside corner of the hotel as his nightly toilet stop, mentioned it to reception and 2 days later the mess was still on the floor!

Leisure Friends

8/10

Excellent

28 Nov 2023

harsh vardhan

Restaurant and reception was under renovation so it's not advisable to stay till it's finished

8/10

Excellent

27 Oct 2023

KHILOLA

Lovely stay for exhibition week

Business

10/10

Exceptional

09 Oct 2023

Nozim

This place is really very nice and clean. I loved the location, it's close to the train station which makes long journeys comfortable. Especially for those who come here to attend KolnMesse expo. Highly recommended.

Business Partner

10/10

Exceptional

10 Jul 2023

Sebastian

Great for the price

Leisure Self

10/10

Exceptional

18 May 2023

Helen

Staff very friendly and helpful. Hotel spotless.

Leisure Self

8/10

Excellent

07 May 2023

Sunit

Check In was very efficient and helpful.

10/10

Exceptional

06 May 2023

joseph

Yes

Business Friends

8/10

Excellent

21 Jan 2023

Faruk

Satisfactory

Overall it was great near to the station but the room was dim other than that it’s an affordable

Friends_and_family Friends

10/10

Exceptional

31 Jan 2022

Mina

I used two hotels one in Frankfurt and another in Düsseldorf they were both amazing staff are so friendly and check-in and out was very quick and easy

Family_with_children

8/10

Excellent

29 Nov 2021

Mekol

Pleasantly Surprised for the Price

Great location and staff-they were always helpful and precessional. The room size is also amazing. The hotel could use some upgrades, but not a bad stay.

My room was pleasantly spacious. It could have used some extra vacuuming/sweeping, but it didn’t impact my stay.

There aren’t fancy room amenities, but the price and location make up for it. We were only in the room to sleep and shower, and this hotel hit the target for that.

Another plus is that it is one of the FEW hotels in Düsseldorf that don’t make families get a second room for children. Like I’m really going to get a separate room for my 11 year old child.

The breakfast was reasonably priced and offered a good variety.

Friends_and_family Family

8/10

Excellent

04 Nov 2021

zhefei

nice hotel

Good location and nice rooms

Partner

10/10

Exceptional

23 Jul 2021

marcus

Service very nice - breakfast also - room also ok

Where nice and helpful service.
the rooms are also with lot of space, beds very good and so the toillets.
Really enjoyed the atmosphere.
Breaskfast also very good.
Good price x good Hotel.

Business

10/10

Exceptional

15 Oct 2020

Verified traveler

A Good Surprise

I was pleasantly surprised at the standard of hotel for the price and location. Quiet, very good buffet breakfast, comfortable bed, bath, only three minutes walk from the train station. Tea and coffee and kettle was in the room.
I would very happily stay again

Self

2/10

Poor

12 Oct 2020

James

Look elsewhere. Avoid at all costs!

Terrible hotel.
We arrived from Amsterdam as part of a longer trip having booked all our hotels through Hotels.com. As this was only a short stay, we booked a non-refundable rate. It was all going great until we arrived at the hotel on a rainy Monday morning. Upon checking in, they asked us where we were travelling from and informed us that we needed to give them negative COVID test results which shouldn't be more than 48 hours old. This requirement was not present when we booked the hotel a week prior, it had been added that morning for travellers from Amsterdam. The lady was kind enough to show us where we could get the test done but the results wouldn't be available for another couple of days, so not an option. We were told that we couldn't get a refund because it was non-refundable but even if it were refundable, the refund window would have expired the day before so again not an option. We were blamed for not calling ahead to check if their policy had changed!!
Any way you could look at it, we were always going to lose our money without staying there on top of having to find an alternative hotel at the last minute.
We felt they needed to inform us when their policy changed after we had bokked and paid, especially that close to our stay.
We complained through Hotels.com and the hotel again reminded us that our rate was non-refundable.
So, we lost the money but we hope anyone else wanting to stay there has a better experience, but I would look elsewhere if I were you.

Partner

8/10

Excellent

18 Feb 2020

Verified traveler

It’s in the downtown area and close to a lot of good cheap eating places

Leisure

8/10

Excellent

21 Jan 2020

Verified traveler

Restaurant service slow and food was luke warm . Hot breakfast items were scarce and cold!

Business_and_leisure

8/10

Excellent

13 Nov 2019

Verified traveler

Great location & value

Excellent location right next to Dusseldorf central station, service is excellent (friendly & fast), good breakfast, spacious and clean rooms.
Only downside is rooms are a bit outdated on style & TV.
Stayed at this hotel several times, would definitely come back when i'm in Dusseldorf.

Business Self

6/10

Pleasant

11 Nov 2019

edward

Eh

showing age, shower tile has mold which is reason for not so good review. My pet peeve, I can live with other things, but not mold in bathroom. One of the lobby clerks was less than friendly, others were good. But it’s that one rude one that ruins things.

Business

8/10

Excellent

06 Aug 2019

Verified traveler

Hotel was very handy for the station and eating places.

Leisure Friends

10/10

Exceptional

05 Aug 2019

Christopher

Convenient

Hotel was well located with great staff and a good restaurant. Parking might be a challenge for non able bodied people as it is adjacent to the hotel and not part of it plus there’s no lift meaning a guest has to lug the luggage up and down a steep ramp.

8/10

Excellent

25 May 2019

Verified traveler

Nice stay and great location!

Just a quick one night stay. They upgraded me to a suite which was nice but as you sometimes find in Euopean hotels you get to your floor and still have to go up stairs. I had heavy luggage with me on this trip to that was inconvenient. But there was a tub in the room so a nice soak made up for it. Overall a nice place in a great location next to the train station.

8/10

Excellent

18 Feb 2019

Shaaron

Practical

The interiors while clean are old style. The food options in the restaurant could have been better. Rest all was good.

10/10

Exceptional

16 Feb 2019

Jacaranda

Good location, close to train station and 20 minute walk (or 3 subway stops) to main shopping area and Old Town. Clean, quiet, modern, good value for money.

Leisure Partner

10/10

Exceptional

09 Feb 2019

ROGER

Practical value Hotel

A good experience !

8/10

Excellent

10 Dec 2018

Verified traveler

Leonardo was easily accessible to the station the hotel very clean and rooms were very comfortable and spacious the staff on reception was excellent, the only fault was the tea and coffee facilities in the room had paper cups, not nice and wooden stick spoons, the breakfast was very good, plenty to choose from, the bar facilities were dreadful very very slow once ordered took at least 10/20 minutes to actually receive the drink, and kept running out of certain spirits otherwise a lovely hotel and would use again

10/10

Exceptional

05 Dec 2018

Angela

Christmas Markets

2 night stay to go to the Christmas markets. Hotel very close to the main station- walking distance and three stops to the markets. Hotel great- clean, staff attentive and spoke English.Would definitely recommend and come back again. Good wi if signal for the children

Friends

8/10

Excellent

27 Nov 2018

Verified traveler

Nice hotel, comfortable room and good location for the main train station.

8/10

Excellent

06 Oct 2018

Rick

Friendly staff, comfortable room and ideal location for where we wanted to be.

8/10

Excellent

21 Sep 2018

Nigel

Excellent choice - splendid location

This is a very good hotel in a really good location. The room was splendid and quiet. The breakfast was very good and the staff excellent and friendly. No problem that we do not speak German. Very close (4 minutes) from the main station yet on a quiet and pleasant street. Only disappointment was no gin (all week) in the bar!

6/10

Pleasant

17 Sep 2018

Verified traveler

Clean room but the hotel was just ok. My room was much older than the pics u see on the internet

8/10

Excellent

13 Sep 2018

Christoph

Hotel is good and close to the main railway station of Düsseldorf. Surroundings are not so nice (railways and industry). Room is quite big and comfy.

10/10

Exceptional

19 Aug 2018

Verified traveler

Very close to Dusseldorf Central Station. Nice spacious rooms, staff were very welcoming and accommodating

8/10

Excellent

15 Jul 2018

Menahem

Kindness of the staff
Nice lobby
Comfortable parking facility

4/10

Poor

03 Apr 2018

Verified traveler

Noisey & unfriendly

Very noisey as told by reception that it was the English guests making the noise, even though we had a half naked German man drunk & clearly on some other substance knocking on our door. Room service - cleaned the room then someone else would knock to see if the room had been cleaned & then later they would come on the room again!!! Also entered the room whilst we were in with the 'do not disturb' on the door!! Asked for later check out but wanted to charge €32 for half day, never had that at the Raddisun Blu or Nikko hotel which are all 4*. Then following day asked again to be told if was a problem as we booked with Expedia!!! Reception staff very rude & not accommodating at all
Breakfast was very good, staff excellent and the chap who worked in the bar/restaurant in the evening was very good along with steak. But not enough for us to book again

10/10

Exceptional

02 Mar 2018

brian david singer

Made in Heaven

Excellent staff and facilities. 1 problem public computer needs to be updated. Excellent location we were well looked after and ideal for train station and ATM .

Partner

6/10

Pleasant

22 Nov 2017

Verified traveler

A small, clean room with a good bed, just a few minutes from the Central Train Station but in a somewhat lifeless area of town with no shopping or restaurants. The hotel breakfast was acceptable but dinner was limited though the cocktail bar compensated.

4/10

Poor

18 Aug 2017

Verified traveler

Tough starting experience

Since I've booked through hotels.com, the reception was not welcoming, he was tough and rude, I was given a bad room.
Next day after complaining, better room was given to me & then it was a better experience.

4/10

Poor

17 Aug 2017

Verified traveler

Bad experience, could be better

Since I booked through hotels.com, a bad room where given to me in the first day. Tough and rude reception compared to other hotels at the beginning , next day return to normal hotel! and better room were given.

8/10

Excellent

27 Jul 2017

Rick

Room a bit dated, but noticed many being renovated. Staff very friendly and helpful. Breakfast good value.

8/10

Excellent

18 May 2017

Anne

Breakfast was good but restaurant had very limited evening menu and restaurants were quite a walk or texi journey away - not good after a long day at exhibition centre.

8/10

Excellent

18 Feb 2017

Verified traveler

Great Hotel

Great and very nice hotel with the brand we know, Room, Service, Location and breakfast.

8/10

Excellent

17 Oct 2016

David

Convenient for getting around - Next to Hbf

Great hotel for getting around Dusseldorf - right near the Hbf for travel around the city and to the airport.
Friendly staff and clean comfy hotel

Family

6/10

Pleasant

04 Oct 2016

tetsuya

Thank you.

I feel good overall, except for waiting so long to check out. I think the customer at the reception is more important then telephone customer.

10/10

Exceptional

19 Sep 2016

Roland

Very good choice

Stayed here last year as well,very good hotel,super fast check-in,very pleasant,friendly and helpful staff,breakfast was a very relaxed affair,plentiful and loads of choice,all in all a very pleasant stay.

Family

8/10

Excellent

17 Jan 2016

business

The staff were very friendly and service were excellent... The location was also excellent- very close to the train station and its food court ... but the hotel, and its room in general, is somewhat dated and needs updating...The exercise facilities are minimal, and it needs some cardio equipment such as a treadmill .. The pricing (value) was very good and reflective of the hotel condition....

8/10

Excellent

15 Jan 2016

Raluca

Good location with nice breakfast

Good presentation of hotel, we did not miss the mini-fridge, excellent breakfast and great staff, a plus having a sauna, but the pool was too small and old with cold water; not happy with liquid soap - preference for bar soap; sleepers and bathrobe to be provided in advance, without the guest to request them, especially if you mentioned that you are going to use sauna;
Short instruction about sauna are missing- towels hidden near sauna, but found them after a guest told us...
Nothing was perfect, but we enjoyed it.

2/10

Poor

05 Jan 2016

Verified traveler

Overrated.

Only one free 0.5cl water during the whole stay. Wifi not stable. Staffs seem like they don't like their jobs. We reserved a superior room with one double bed and one single bed, but only got a twin room in the end. Don't even have the mood to argue for changing the room due to staffs' bad attitude when we were checking in. OVERRATED!

Partner

8/10

Excellent

26 Nov 2015

ammoon99

Convenient hotel for short

I have spent seven night at this hotel. It was a nice experience . We were two female friends, attending Medica 2015.

10/10

Exceptional

24 Nov 2015

Norman

Very friendly personnel

It was a nice experiencie one more time, I am staying at this hotel since 7 years ago, for every MEDICA exhibition, the room is so clean, very safe area, good restaurant and the bar is an excellent place to know new friends, the bar keeper, Mr Hortenbach is a very friendly guy, I have a lot of fun at this bar, the same the guy at the front desk, Mr Berkan, all time offering help and very polite person, as Mr Budolic too.
Really I enjoyce my stay at this hotel, I recommend it.

6/10

Pleasant

19 Oct 2015

pedro

Small room

Room was much smaller that on pictures

6/10

Pleasant

17 Oct 2015

Verified traveler

Nice people, but very basic facilites; it is too expensive for what they offer...

10/10

Exceptional

12 Oct 2015

Verified traveler

We stayed 5 nights at the hotel and had a room in a very quiet section & 2 double beds. The staff were very nice and helpful. Would stay there again.

Family

8/10

Excellent

04 Oct 2015

John W

Good enough to stay when you have a business trip !

10/10

Exceptional

05 Sep 2015

Tracey

Good hotel

Good hotel

10/10

Exceptional

27 Aug 2015

Verified traveler

Great hotel for a city break

Great hotel for a city break. Staff were very friendly and helpful. Very close to main station and shopping areas. Good selection if food for breakfast. Would highly recommend.

Family

8/10

Excellent

31 Jul 2015

Rick

Comfortable Hotel

Very friendly and helpful staff. Close to the train station.

10/10

Exceptional

27 Jul 2015

Verified traveler

It is great located hotel close to everything and safe

10/10

Exceptional

23 Jul 2015

Brett

Good hotel near central station

We stayed at the Leonardo Koln airport and then Dusseldorf the next evening. Both were well furnished, well priced, had very comfy twin double beds (with single duvets). The room was quiet - I couldn't hear any trains or city noise. I didn't hear any internal hotel noise either - perhaps I was just mega tired! The hotel takes two minutes to walk to from the central station. Breakfast was good with a range of options. Very happily book here again.

Family

8/10

Excellent

19 Jul 2015

Harriet

Truly enjoyed this hotel\n

The Leonardo staff was so friendly and helpful. We really enjoyed our stay there and would definitely go back. It was so convenient, and easy to find once you got out of the train station onto the street. The room was clean and fresh, the TV ready to rock. A little coffeepot with instant coffee offered us some java for our early morning departure.

FYI, the area on the opposite side of the train station doesn't offer so much in the way of tourist amenities and seems to be more of a student area, but there' s a good bakery and, yay! hairdresser there. A block away from Leonardo side may be more to your liking for shopping.

8/10

Excellent

28 Jun 2015

Abhishek

Great Hotel close to the Railway Station

Got an upgrade to the Presidential Suite which was very good, needless to say. Also the proximity to the railway station helped me a lot!

10/10

Exceptional

26 Jun 2015

Verified traveler

Great Stay

Great stay. Thanks

Family

10/10

Exceptional

22 May 2015

Aleksandra

Close to everything

Location is perfect, hotel worth the money.
Got upgraded to suite on arrival so very nice of them :) Will definitely come back.

Family

8/10

Excellent

30 Mar 2015

Admilson

Central and clean.

It's an old hotel but very Clean and comfortable. The rooms are very big.

8/10

Excellent

23 Mar 2015

Hicham

Nice hotel walking distance from the train station

I spent only one night but enjoyed my stay. The hotel is very close to the main train station which gets you everywhere in Duesseldorf. The room was large, comfy and very clean. Highly recommended

8/10

Excellent

07 Feb 2015

Verified traveler

Great for Dusseldorf Main Station

Hotel a 5 minute easy walk from Dusseldorf Hbf. A little confusion with the room as we booked twin beds & got a double. We did get this changed as fortunately there were rooms available. Good breakfast, good choice. Overall very good.

Family

8/10

Excellent

04 Jan 2015

Neil

Great hotel and location

Excellent location, close to KaDaWe and trains. The hotel is fabulous. However, breakfast is too expensive at 26 euros though it is really good and you have to pay for wifi which is bad service. Outside of that, this is an excellent place from which to enjoy Berlin.

Partner

10/10

Exceptional

28 Dec 2014

shahin

nice hotel best location quiet big rooms good wifi

nice hotel best location quiet big rooms good wifi

Family

10/10

Exceptional

15 Dec 2014

Shin

Close to the Hbf, but a quiet and relaxing space

We ordered Standard twin, but the room was huge and clean. We like the design motif of the hotel. Staffs are friendly.

6/10

Pleasant

12 Dec 2014

Sheldon

meh

Nice hotel, mediocre neighborhood that is far from the sights. Stay at the other one.

8/10

Excellent

07 Dec 2014

Emma

Helpful staff, good access to city!

Lovely hotel, great helpful staff. Right next to the train station, easy access to the city. Good for a short stay.

Partner

10/10

Exceptional

25 Nov 2014

judith

Excellent base for sightseeing

We stayed there because it was near the city centre, where we were visiting our son and his girlfriend, and it was just 5 mins away from them and 2 mins from station. The only 1 complaint was the price of breakfast, at 19 euros, we felt that was expensive

8/10

Excellent

19 Oct 2014

tridentalx

Handy for station

Very close to the main station although the local restaurants are generally on the other side of the station. Clean and tidy but internet access is charged (and is quite expensive)

Family

8/10

Excellent

01 Oct 2014

Roland

Pretty Good

Stayed for three nights,overall a very enjoyable stay.Comfortable and clean rooms,friendly and helpfull staff,maybe a couple of little niggles,€5 for an hours internet and the bar not open Sunday evening had to go over to the Ibis for a nightcap!

Family

10/10

Exceptional

15 Sep 2014

Tony

Fairly close to train station

Was there for Germany v Scotland football game, and had a great time, despite the result

10/10

Exceptional

09 Sep 2014

Paul Wiltosz

Scotland away trip