Name: NH Düsseldorf City
Address: Koelner Strasse, 186-188, Duesseldorf, 40227, DE

10/10

Exceptional

16 Jul 2026

Duncan

A great hotel in the perfect location in Dusseldorf with a short walk to the Central railway station.

The rooms are large and very comfortable, the bathroom is also large with an excellent shower. I had breakfast which had a vast number of hot and cold options and a lot of other choices to suit all tastes.

The hotel is my number one choice in Dusseldorf

Friends_and_family Friends

4/10

Poor

01 Jul 2026

Sylwester

Charge for everything..
Parking was chargerd like center of New York..

Self

10/10

Exceptional

16 Mar 2026

dani

Room spacious very close to metro station a stop away from main station

Self

10/10

Exceptional

10 Mar 2026

Thomas

Nicht so tolle Stadt

Partner

10/10

Exceptional

03 Mar 2026

Rosa

Staff

Self

10/10

Exceptional

08 Feb 2026

Antonio

Excellent staff, very friendly and welcoming. Spacious and comfortable room with everything needed. Service at both the bar and restaurant was very good across the team. The breakfast buffet was very complete (the only thing missing were pancakes with maple syrup 🙂). Many thanks for everything!

Leisure Self

6/10

Pleasant

18 Jan 2026

Harald

The staff is excellent, but the room is 20 years old. It's not worth the price, even during trade fair season.

Business

10/10

Exceptional

08 Dec 2025

Elke

Sind sehrr freundlich begrüßt worden,
Freundlicher Service im ganzen Hotel.

Partner

10/10

Exceptional

10 Nov 2025

Kristian

everything was good but would appreciate more hot items or fresh cooked options in breakfast like fried egg or omelet station and potato hash browns.

Business

10/10

Exceptional

31 Oct 2025

Jorge Alberto

All was good,

Partner

6/10

Pleasant

09 Oct 2025

Mikael

Really not the best food in the bar and very high prices in the store at the lobby

Business

10/10

Exceptional

07 Oct 2025

Rishi

I rate a 5 because the rooms was clean, staff was helpful and condition seemed newish. The surrounding area was OK. There are shops like groceries, one or two resturants near by. You will definetly need to buy water etc from outside, pretty expensiv in the hotel.

Business_and_leisure

8/10

Excellent

03 Oct 2025

Christopher

Clean comfortable room

10/10

Exceptional

24 Sep 2025

Ian

Clean comfortable and efficient

Business

10/10

Exceptional

22 Aug 2025

Jesper

We had a great stay, and would not hesitate staying here another time.

Business

10/10

Exceptional

22 Aug 2025

Nivethan

Amazing staff and really good room!

Amazing staff made us feel welcomed and went above and beyond! Checked in at 1AM and offered us late checkout at no extra costs and discounted parking!!! Amazing staff that really focus on customers

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Katy

Lovely hotel with nice sized rooms. A handful of shops nearby and a pharmacy. A good amount of cafe/restaurants close by and 2 different tram stops within minutes of the hotel.

Leisure Friends

10/10

Exceptional

13 Aug 2025

Suzanne

Really great hotel, price was cheap but that doesn’t come across inside, very clean, staff are really friendly and helpful. Would stay here again

Leisure Friends

8/10

Excellent

29 Jul 2025

Michael

Excellent breakfast, wide and healthy choice. Interesting architecture. Good initiative not to change towels daily but not promoted. Long waits for reception staff at times - are more staff needed?

Friends_and_family Family

8/10

Excellent

27 Jul 2025

Verified traveler

Breakfast is good, big variety. Room is old, need some renovation

Business

8/10

Excellent

24 Jul 2025

Moawia

All night the staff was sitting outside smoking with friends and shouting. Such behaviour is unfriendly for families.

Leisure Family

10/10

Exceptional

04 Jul 2025

Peter

I used to always use NH but drifted to other chains but this visit reminded me how much I enjoyed staying with NH around Europe. On this occasion I had to be close to the railway station and park my car. NH City was ideal. For me the staff on check in and check out were superb ambassadors for NH. I can recommend the group and the hotels interior stylish look. If I wanted a central location and avoid the long drag through the side streets to get to my Dusseldorf then I would consider alternative locations.

Leisure Self

10/10

Exceptional

04 Jul 2025

Jan Eriksen

Good stay for business

Hotel is really nice and good service. Clean rooms and hotel. Nice and functionel fitness location as well. Breakfast was amazing.

Business

6/10

Pleasant

26 Jun 2025

Elizabeth

Hotel close to the station

Staff were great. The bed and pillows were comfy. The towels were stained and had to be exchanged. There there was a stain on the carpet. Convenient location.

Self

10/10

Exceptional

16 Jun 2025

David

All good

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

dzikamai

Really good stay, the team was helpful cant fault the visit at all

Self

6/10

Pleasant

09 May 2025

Karen

Our hotel room felt very tired and in need of updating. But we enjoyed our stay.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Matthew

Always great staying here due to it being close to main station and just a decent place to stay. Staff always friendly and talk English always helpfully when I come again I will be stopping here because I enjoy using the hotel

Leisure Family

10/10

Exceptional

17 Feb 2025

Timur Barbaros

Heizung war kaputt

Partner

8/10

Excellent

06 Feb 2025

Emanuel

Definitely a choice for next visit

I had a pleasant stay at NH Düsseldorf City, and I want to highlight the exceptional hospitality I received, especially from Kanno. Despite our late arrival, Kanno welcomed us warmly, making check-in smooth and stress-free. His friendly and professional demeanor set a great tone for our visit.

The hotel’s sauna and gym facilities were impressive, providing a great way to unwind and stay active. Additionally, the cleanliness of the room was excellent, which I truly appreciated.

However, the rooms themselves are a bit outdated and quite basic. It would be great to have a kettle or a coffee machine for added convenience.

Overall, it was a comfortable stay with great service. With a few modern upgrades, it could be even better!

Partner

6/10

Pleasant

29 Jan 2025

Jade

Too hot

Hotel mostly fine but the temperature was way too hot. Was like trying to live in a sauna

Business

6/10

Pleasant

09 Dec 2024

Danny

I booked 4 rooms.
I got 4 mails to check-in online.
But the mail does not mention which poeple or reference it is.
Online checking-in is not possible that way.

Leisure Friends

10/10

Exceptional

05 Oct 2024

Nicole

Very happy

Modern hotel, the location suited us for our stay, comfortable beds

Partner

10/10

Exceptional

30 Sep 2024

rob

Excellent hotel. Really friendly staff, and right next door to the U Bahn for ease in getting around the city

Leisure Self

10/10

Exceptional

16 Sep 2024

Mohammed

Good

8/10

Excellent

03 Sep 2024

Jaselyn

I like that there was a park behind the hotel that had a ~1km flat loop around a pond, with plenty of tree shade, for my morning run! Also, there is a U-bahn (subway) stop next to the hotel. Only downside was limited dining options within a short walk.

Leisure Family

10/10

Exceptional

06 Aug 2024

Sophia

Loved our stay at NH Dusseldorf City. The hotel is perfectly located for walking or using public transport to get into the city centre. Breakfast was delicious and there were plenty of options. Staff were really friendly and our room was ready early which was a bonus! Our only issues were our shower was very weak, and the mini fridge wasn’t cold, but other than that we had a perfect stay and would definitely stay again when returning to Dusseldorf.

Leisure Partner

4/10

Poor

04 Aug 2024

Verified traveler

Very average

The television did not work nor the refrigerator. The bathroom sink drained slowly. Most staff seemed to dislike \"foreigners\". The only kind person there was a black lady who was cleaning the rooms. She was very considerate and helpful. Kal from the restaurant thought he needed to tell me that the bar didn't open until 10:30am when I was waiting for a coffee there. Talk about presumptive!

Friends_and_family Family

8/10

Excellent

26 Jul 2024

Shelby

.

Leisure Family

8/10

Excellent

26 Jul 2024

Klaus

Frühstück zu teuer - dann geht man einfach gegenüber zu Kamps

Partner

10/10

Exceptional

21 Jul 2024

JINQUAN

10 minutes walk from the main train station. Very modern, nice and clean hotel. Many choices of food for breakfast. Highly recommended.

Leisure Friends

2/10

Poor

21 Jul 2024

Stefan

Can I give 0 stars ?

Saturday afternoon, room is not ready, have to wait an additional hour, check in time terrible. Going to the room and the climate control is broken. If I would have gone to the reception again another hour would be gone. Below my bed was an empty glass of wine from the person who used the room before (or 2…or 3)

Business Family

10/10

Exceptional

17 Jul 2024

Tymoteusz

Nice hotel

Nice and quiet hotel looking high class

Business

8/10

Excellent

14 Jul 2024

Gabriel

The rooms seem to be very antiquated. It would be also great to have TVs with the option for chromecast.

Leisure Self

10/10

Exceptional

11 Jul 2024

CHRISTOPHER

Perfect location near the main Station, right next to an U-bahn which gives easy access to the old town too. Very hospitable staff.

Leisure Friends

10/10

Exceptional

02 Jul 2024

Stephen

Quick visit

Quick one night stay. Late check in and early check out. No problems, friendly and courteous staff.

Friends_and_family Friends

8/10

Excellent

28 Jun 2024

Neil

Euro stay at NH Dusseldorf

We had an 8 night stay Floor 4 in a twin bed Room . Room size was good and the beds were comfortable and all amenities worked well. Breakfast was good with lots of different choices. Staff were helpful when needed . The Hotel is about a mile from the old town, only 3 stops from the subway next to the hotel to get there. There is a nice cafe next door with inside and outside sitting and the food was good (speciality currywurst). I would stay here again.

Friends_and_family Friends

8/10

Excellent

26 Jun 2024

Nikola

Decent hotel

The hotel is good value and in a good spot for accessing the city. It was right by the main station and next to the building was a metro. Room was big and clean.

Friends_and_family Friends

8/10

Excellent

17 Jun 2024

CHRISTOPHER

Does what it says on the tin, good value

Leisure Friends

10/10

Exceptional

06 Jun 2024

Carl

The staff was very friendly and attentive

Business

10/10

Exceptional

28 May 2024

Nataliia

Perfectly convenient and affordable hotel. Clean, good crowd, spa water in the lobby

Business Self

10/10

Exceptional

01 May 2024

Graham

The Hotel is great value for money and rooms, bar and staff are all exemplary. The walk to the station doesn’t always feel the safest but there is a U Starion opposite for easy access into the old town.. which is a long walk.
All in all an excellent place to base yourself, especially as we were using the train a lot to get around the region.

Leisure Family

4/10

Poor

26 Mar 2024

mahzad

No cofee maker in room although it wasmentioned in reservation.
Air condition didn't work through ro was changed

Leisure Family

2/10

Poor

23 Mar 2024

Debruyn

It’s the worse NH I have ever stayed, the room, the food and one of the waitresses at the restaurant was all together terrible. I will never stay there again.

Leisure Family

6/10

Pleasant

31 Oct 2023

Pattycja

Booked this property because of other NH Hotels. The lobby seemed nice and had convenient amenities. The room itself was not great, the air conditioning/ heating was not working well and the air was humid the whole time. Would not recommend unless you just need a place to crash for a night.

Business_and_leisure Partner

4/10

Poor

05 Sep 2023

kalib

Not a nice place to stay

We had to move rooms twice because the AC was broken. During the moves we lost a €350 toothbrush. They said they're unable to find it. The third room had AC but it wasn't actually cold. The room was so hot my baby couldn't sleep at all. It was miserable. Spend more and get a hotel with AC. I'll never go back here.

Friends_and_family Family

10/10

Exceptional

01 Sep 2023

Andrew

Was excellent would come back

10/10

Exceptional

01 Sep 2023

Lyn

Really nice hotel, with excellent transport links. Near a couple of restaurants, bar and a bakery and within a few minutes access to shops too. Despite all this it's lovely and quiet too.

There's also a good bar in the hotel and a restaurant (although we never ate there).

Leisure Partner

2/10

Poor

30 Aug 2023

Jose

When I arrived I was told that they did not have the room it had already been reserved and was unavailable and had to be changed from the 4th floor to the 3rd floor.
The room was noisy and also I almost get electrocuted when trying to turn on a floor lamp!!
The room was not cleaned or arranged after calling the front desk 3 times
I left the room early morning and the housekeeping lady saw me when I left and did not clean
When I got back around 4 pm the room was still not cleaned and called to report it
I was told the cleaning person was on her way
I left the premises came back at 5:45pm and STILL the room was NOT cleaned the bed was not made the bathroom was filthy and it was just all unacceptable for a “4” star hotel -
I went downstairs and the reception girl made a call after I explained her what had been going on. She did not even blink her eyes, she just said that if I needed clean towels they would be happy to
Provide me with some and that housekeeper department had already closed and gone for the day-
Instead she provided me with a drink coupon for the bar and said it was with compliments from the hotel
I also was under the impression I had paid for breakfast with the room rate but when I got the first morning to the restaurant was told not included and breakfast was gonna be over in 10 minutes at 10:00am 😳
Overall I would not stay there ever again-
Very rude and cold people and awful customer service to say the least -

Leisure Partner

6/10

Pleasant

29 Aug 2023

Rodney

Disappointing cleanliness!

Disappointing!
- our bathroom had mould in the shower and furniture and doors were not clean
- the room did not have coffee/tea-making facilities- this was not clearly evident when I selected a room and Reception told me that it would be an extra €10 per day
I showed them booking/room details on ‘the app’ where these details were not specified so they ended up supplying a kettle, etc.
We were offered a change of rooms, which we accepted, but it was an older room and had twin beds rather than a double bed.
This was not to the standard of a previous stay in an NH Hotel.

Partner

10/10

Exceptional

23 Aug 2023

Kariem

Excellent Hotel, staff is friendly and reservations where quickly made. The room was clean and tidy, everything you need (towels, shampoo, washing gel etc.) to your disposal. Easily accessible and wheelchair friendly. The only downside is that the neighbourhood was slightly rundown, but the further you go the better it gets.

Leisure Self

10/10

Exceptional

12 Aug 2023

Frankie

The room was really nice, good view and close to underground so can easily get around.

Leisure Partner

10/10

Exceptional

03 Aug 2023

David

Comfortable, central, afforable

Fairly centrally located. 15 mins from main train station. Rooms clean and comfortable. Staff were excellent--from receptionists to hotel bar. A very pleasant stay. Hotel is a unusual shape that made it cool to stay there.

Partner

2/10

Poor

22 Jul 2023

Saeid

Need a refund

It was terrible experience.
They couldn’t find my booking, had to show the mobile phone to confirm the payment and reservation, then had to send the receipt as email to the hotel.

Friends_and_family Family

6/10

Pleasant

22 Jun 2023

Anita

Naja…

Die Hottelloby war super neu, alles gut. Aber die Zimmer von 1995.. alles alt und einfach nicht mehr schön. Das Bad war eine Katastrophe, Wasser floß nicht ab, Duscharmatur defekt, kein Duschgel, etc.
Muss ich nicht nochmal haben!

Business

10/10

Exceptional

15 Jun 2023

KISUN

Room was very clean and very kind and good services at reception and restaurant.

Business

10/10

Exceptional

14 Jun 2023

rau

It is perfectly located in a walking distance from main Train terminal.
What do need to improve is the room cleaning

Business_and_leisure Family

10/10

Exceptional

22 May 2023

Verified traveler

Great place.

Great hotel, ten minute walk from the train station. Great set up, wonderful facility.

Partner

6/10

Pleasant

29 Apr 2023

Reno

Overall very nice hotel, but Spa was out of service and gym is quite small with limited equipment.

Leisure Self

10/10

Exceptional

05 Feb 2023

Nabeel

Clean, easy access to public transportation and very friendly staff

Business_and_leisure Self

10/10

Exceptional

02 Feb 2023

Zafar

Very good

Leisure Partner

2/10

Poor

21 Jan 2023

Mohamed

The room is very dirty, the light not working and no heat. They brought us a small electric heater. I have picture of everything. It’s 1h36 am and we still changing from a room to another

Business Partner

8/10

Excellent

28 Dec 2022

Ken

The hotel itself was modern and nice enough, but located a bit away from the central station (a 12 minute walk) or the old city, it was less convenient or fun as other hotels on the north side of the central station - the north side being in the hub of Japan town and near many great places to eat.

Business Self

6/10

Pleasant

12 Dec 2022

James

Nice room and hotel overall. Very friendly barman. No local amenities.

Leisure Friends

10/10

Exceptional

08 Dec 2022

Daniel

Very nice lobby. Room was also comfy

Business Self

2/10

Poor

18 Nov 2022

Zoran

Dirty, dirty, disappointing

We have booked an apartment at extremely high rate ( because it was Medica exhibition). When we entered the part of the hotel it was totally dark in the corridor, with some small lighting, like in a geto, or horror movie. When we entered the apartment, first thing that we have noticed next to the bed is big removable fan ( ventilator) with 5kg dust on it?! Then the garbage can - it was full of garbage from previous guest, not even cleaned. We had a small kitchen as a part of a apartment and we I opened the refrigerator - my God... It was turned off, floating in water inside and the smell coming out... Like a dead animal was in there. The cleaning lady was not vacuuming the room everyday, as we could see some small things that stayed on the floor. No refill for espresso machine... All this pleasure fot 600 Euro per night! Shame on them

Business

10/10

Exceptional

12 Oct 2022

David

I’d recommend this hotel, first class, central, clean, everything you’d wish for in fact!

Leisure Family

8/10

Excellent

30 Aug 2022

Edward

Close to U Bahn station. Friendly barstaff in the evening.

Leisure Friends

10/10

Exceptional

25 Jul 2022

Joe

What a fantastic hotel for the price. Staff were beyond helpful and good humoured.

Leisure Family

8/10

Excellent

21 Jun 2022

Agatha

Most things were ok. Staff very friendly and helpful. Improvement can be made by having tea/coffee in the room. Lack of bedroom slippers and gown. Apart from this the room was clean and comfotable.

Friends_and_family Family

4/10

Poor

20 May 2022

Greg

I got sick here from the AC. They changed my room 3 times but the reality for anyone to review and confirm is that the air ducts haven't been cleaned, ever. THere is thick gray dust on the air vents, visible from room air duct covers. It's pretty disgusting. It was 90 degrees and AC was required. Every time I was in the room, my throat was scratchy and i had bad allergies. Woke up in the morning with terrible congestion. Once I left for the day and was outside, I was better.

Business

10/10

Exceptional

13 Apr 2022

kela

Lovely hotel . I will
Def come back again

Business Partner

10/10

Exceptional

21 Dec 2021

Verified traveler

It is good place to stay

Leisure Family

10/10

Exceptional

30 Oct 2021

Zun

We had a wonderful stay at the hotel. The hotel staff were very friendly and helpful to all our needs.

Business Family

8/10

Excellent

29 Sep 2021

jamileh

Very friendly and helpful staff.
The location is good and the room was very clean and nice. A great deal for the price

Leisure Family

8/10

Excellent

01 Feb 2020

Susan

The opposite side of the train station

The hotel is on the other side of the station and it feels more isolated there - not in the least touristy. It takes about 20-25 minutes to walk to the Ko which was fine for us.

Bed was comfortable and shower was good. Wished we could have a kettle but the staff in the cafe downstairs did give us a glass of hot water (as i brought along my camomile tea).

We didnt have breakfast there as €25 per person per day is very steep. We walked to the centre for breakfast or brought food from the bakeries.

It is a corporate hotel so it never felt cosy, even the room felt generic.

Friends_and_family Friends

8/10

Excellent

21 Jan 2020

Marcel

Nice and modern setting - close to public transportation - friendly staff - nice breakfast

Business Self

10/10

Exceptional

11 Nov 2019

Francois

Nice hotel in Dusseldorf

Excellent low-cost hotel but with services and quality of a 4-star if not 5-star hotels. Definitely recommend this hotel to anyone visiting Dusseldorf.

Friends_and_family Friends

8/10

Excellent

15 Oct 2019

Verified traveler

I loved the view over the rooftops of Düsseldorf from the 7th floor room

Business_and_leisure Family

8/10

Excellent

02 Sep 2019

Verified traveler

Friendly staff, clean rooms and comfortable stay

Hotel’s check in time is 3pm, which was a bit late for us since we were heading to a wedding.
Friendly staff was able to give us a room 2hrs prior to official check in, which we appreciated very much.

Room had suffered from previous guests, but all was fixed. All clean and comfortable.

Partner

10/10

Exceptional

13 Aug 2019

Verified traveler

Nice location right next to the Ubahn, easy to get around and discover Dusseldorf.

Leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

Was right next to the s bahn and train station (very handy)

10/10

Exceptional

05 Jul 2019

Verified traveler

Good location, very clean & comfortable stay, helpful staff at check in

Leisure Partner

10/10

Exceptional

31 May 2019

Derrick

No free car park for hotel guests.

6/10

Pleasant

29 May 2019

MR M

They tried to charge me 5 euros to bring a plate to my room.

Partner

8/10

Excellent

14 May 2019

Dandja

Good for a few nights

Good stay with basic room. Lobby lacked life and ambience. Next to public transport which is about 4 stops from city centre.

Friends

10/10

Exceptional

08 May 2019

Boris

I will choose this hotel again.

Very good

Partner

10/10

Exceptional

23 Apr 2019

Mark

Away with the wife and friends.

Used Dusseldorf as our base for football in Monchengladbach.
Was a bit sceptical after reading some reviews, but that was shortlived. The spacious room was very clean had a decent shower and comfortable bed. Thought the room bar out priced itself a bit, I'm sure more customers would use them if priced a little fairer.
We never ate or drank at the hotel but did use the friendly bar cafe connected to the hotel right next to the underground tram station as it offered fairer pricing.

Friends

10/10

Exceptional

23 Apr 2019

Verified traveler

It was close to the train station, very clean and the staff were nice

Leisure Friends

8/10

Excellent

13 Apr 2019

Verified traveler

Breakfast excellent. The safe in the room was a good size. Staff very helpful. There was only one chair in the double room, but since I was alone, it didn't matter in theory; however, when a colleague came round to discuss something, it meant that we had to stand.

Business Self