Name: Premier Inn Düsseldorf City Friedrichstadt
Address: Harkortstrasse 14, Dusseldorf, 40210, DE

8/10

Excellent

19 Jul 2026

Levent

Great location good staff. Good pricing.

Family_with_children

10/10

Exceptional

18 Jul 2026

Hiromi

Few minutes from Hbf
Walkable to many amenities
Good breakfast; bread, eggs, ham, cheese, yogurt and cereal

Family_with_children

10/10

Exceptional

18 Jul 2026

Shaun

Great stay

Friends

8/10

Excellent

15 Jul 2026

Owen David

Clean room. Signage clear. Staff happy to help.

Friends

10/10

Exceptional

30 Jun 2026

Nick

Convenient location. Very quiet. Wifi worked well.

10/10

Exceptional

01 Jun 2026

Keara

Great location - tram right outside and 5 mins walk from main station and Little Tokyo.

I'm sensitive to noise but rooms were very soundproof.

Staff all very helpful.

Only issue was the window was locked and had to get a member of staff to staff to open it, not ideal during a heatwave! Also kept getting an error message on the air con and it would make a noise like a bath filling up.

Self

10/10

Exceptional

30 May 2026

Tara

Everything

Self

10/10

Exceptional

30 May 2026

Chee Ping

Very clean and well-maintained room, with a great location close to the Hauptbahnhof. The only downside is that rooms facing the train tracks can be a bit noisy.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Carl

Pleasant stay for one night. Good location close to the Hbf.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Paul

Great stay

Friends

10/10

Exceptional

17 May 2026

Chris

No issues with the hotel. We always stay in the premier plus rooms. Fridge, hair dryer, good shower and comfy bed with blackout curtains.

Check out at 12 which is great.

Partner

8/10

Excellent

17 May 2026

Natanael

Clean hotel, well maintained rooms and is very close to the city center and next to the train station.

Family

10/10

Exceptional

13 May 2026

George

Consequent upon a delayed flight into Duesseldorf we arrived at the this hotel at 2am.The night reception were very helpful in the extreme. We were quickly accommodated in a comfortable room. The day staff were equally good just a few hours later
Breakfast was very good

Partner

8/10

Excellent

09 May 2026

Paul

Rooms were generally comfortable and clean, communal areas were a bit grubby.

Staff were helpful and polite throughout.

Shop in reception is crazily overpriced, 4.25 for a 500 ml water when the nearby Lidl sells it for .70 for 1.5 litres.

10/10

Exceptional

03 May 2026

MARIYANA

We had a great stay, the location was perfect, the stuff very friendly!

Family_with_children

10/10

Exceptional

26 Apr 2026

RICHARD

Nice hotel, good room and amenities. Short walk to the train station and restaurants. I would stay again.

Partner

8/10

Excellent

24 Apr 2026

Jane Louise

Checked in ( very strict bout the 3pm slot) asked for passport as id but then proceeded to request a form is completed with one question being passport number which they had just seen ( ermm couldnt they have typed that in) .
Not sure why extra info required as assume this would have been sent by expedia but who knows.
Located by the main station so cant have window open at night for noise but couldnt get the AC to come on instead.
Good breakfast and clean rooms.
Would i recommend - probably. Would i return - no but this is to dusseldorf not specifically PI.

Partner

8/10

Excellent

21 Apr 2026

David

Good location, right beside the main station. The hotel offers value for money. I paid for the premium room which was worth the extra. A clean well appointed room. I’d recommend a stay.

Self

10/10

Exceptional

17 Apr 2026

Balazs

Good fresh breakfast menu

Business

10/10

Exceptional

09 Apr 2026

Chi Chung

Friendly front desk staff

Family_with_children

10/10

Exceptional

09 Apr 2026

Chung Yin

Friendly front desk staff

Family_with_children

6/10

Pleasant

07 Apr 2026

Edward

Room was mostly clean, apart from the odd splats up the wall (hoping they were clear blood splats). In the bathroom the shower waste cap rolled around the shower like a ball on a roulette wheel. The toilet seat was broken to improve your core when sitting, the bin couldn’t be opened and six sheets of toilet roll on arrival (neatly folded at the end though) The air con is erratic. Towels do not get changed daily and coffee isn’t restocked. The cream for the coffee was pierced so went off. Any noise issues you need to go to reception (according to the tv) which at 3,4 and 5 in the morning I was not willing to run downstairs. Most of the staff are helpful and friendly, but there was a couple of them that like to chat in German to each other whilst customers wait on. I know this sounds a lot, but I’m just picking out some of the intricacies and it’s not that bad. The biggest problem with the hotel is the location (which obviously the staff cannot help) It is next to the train station and in between is the police station. In this area is a concentration of drug takers/dealers, beggars and sex shops/workers. Going with a family means these are not amenities and distract from the trip. Even the police go around this area in groups of 3/4. No issues inside the hotel from the surrounding area. We did have to go out for food every afternoon and evening as they always seem to have problem with the food menu not working/available, so don’t rely on eating at the hotel at these times

Family_with_children

10/10

Exceptional

02 Apr 2026

Caroline

The hotel was great, we arrived before 3pm and the reception were great in accommodation us. The staff were very friendly and provided haribo

Family_with_children

8/10

Excellent

29 Mar 2026

Sylvia

There is no shuttle at all, which was a disappointment overall. The staff at the hotel, however were extremely helpful and considerate. We thought that the hotel’s location was ideal and would most definitely recommend it for its breakfast, staff and location.

Partner

8/10

Excellent

24 Mar 2026

Xanthe

Close to train station and room was comfortable. Breakfast had a good variety.

10/10

Exceptional

04 Mar 2026

Chris

Staff were friendly and rectified an issue immediately. Hotel was nice and the room had everything we needed. Black out curtains and sound proof windows with good Aircon.

Partner

10/10

Exceptional

07 Feb 2026

Shelden

great room, spacious, really comfortable bed

Self

8/10

Excellent

05 Feb 2026

Linda E

The room assigned to me was a physically challenged room which was not what I expected - I upgraded to a double room to have the amenities . Very disappointed that after checking my bed that there was blood stains on the mattress cover - not acceptable . Staff never made a big deal over it but to my mind this was huge concern . Overall room was good . Breakfast was acceptable but it was the same everyday during our stay - variety did not change . Staff especially Natasha was excellent and she was helpful ! Did not like that you had to go to front desk to ask for water which was supposed to be provided daily as well as toilet paper . I would stay here again but would pass on breakfast which daily was not worth what they charged . Convenient to train station which was why chosen !

4/10

Poor

24 Dec 2025

Emre Can

There were no slippers on the room. I needed to purchase from the Hilton (3€ per each), next to this hotel and general cleanliness was not of the room was not well. There are particles on sheets. Hotel's location is very close to Dusseldorf Central Station. The facility is actually very

2/10

Poor

20 Dec 2025

Warren

Staff were rude - Customer service skills terrible

Friends_and_family Friends

10/10

Exceptional

19 Dec 2025

Verified traveler

the room was top class - the staff where very polite & helpful as i arrived early i was able to put my bags in a room for safe keeping . On my next visit to dusseldorf i will certain be choosing this hotel if rooms are available

Leisure Self

6/10

Pleasant

16 Dec 2025

Vivien

Great location 5*, but room was dirty and despite requested housekeeping it never happened.

8/10

Excellent

13 Dec 2025

Paul

Very clean comfortable room. Staff struggled to get info from Expedia where i had reserved the room , but were always pleasant and eventually made the connection this is more to do with EXPEDIA than Premier Inn. The bed was very comfy and the room well equiped.

Leisure Partner

10/10

Exceptional

09 Dec 2025

MD DELWAR

yes

6/10

Pleasant

05 Dec 2025

Lauren Alma

Before travelling, I requested a cot for my baby through Expedia and was told it would be arranged. When we arrived, we were first placed in a room with three single beds, but the staff member quickly changed it and assured us a cot would be brought up soon, which was fine.

When we entered the new room, there was a strong smell of cigarettes and the window was broken and stuck open, which felt unsafe with a baby. My husband went to reception, the staff apologised, and we were moved again. The next room was clean and suitable.

One night, my baby had an accident on the bed, so my husband asked reception for new bedding, using Google Translate to apologise. He was first given a sheet in the wrong size, then a duvet cover, which we made work for the night after being told housekeeping would replace everything the next day.

The following morning, we confirmed at reception that our room would be cleaned. However, when we returned, only the towels had been changed (replaced with just one towel for the three of us) and the dirty bedding was still in the room. As it was our last night, we managed, but it was disappointing.

Overall, we had a pleasant stay and the bed was very comfortable, but improvements to housekeeping are definitely needed.

Leisure Family_with_children

8/10

Excellent

23 Nov 2025

andrew

Clean room, central and in good condition

Partner

10/10

Exceptional

29 Oct 2025

Nabiha

Nice and friendly staff. Spotless room and bathroom.

Self

6/10

Pleasant

26 Oct 2025

Rob

Over all it’s a really nice hotel and great staff, but despite being sound proofed the sound of the trains woke up every night.

If your a heavier sleeper it will be fine, but if have to have the window open or a light sleeper it could be a deal breaker.

10/10

Exceptional

23 Oct 2025

james

The hotel was very modern and next door to the train station which was very convenient. The room was spacious, quiet and we had a very comfortable night's sleep every night. The only thing I could fault was the room felt like it hadn't been cleaned when we arrived, lots of hair from the previous guest was all over the floor, and the sink and shower plugs were clogged meaning the shower quickly turned into a deep puddle. This wasn't 100% the hotels fault, mainly the previous guest. That being said, I would definitely return as the room, bed, quality of sleep and location are too good to miss!

Leisure Partner

10/10

Exceptional

18 Oct 2025

Wayne

Great stay

Room clean and good size. Hotel in excellent condition.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2025

Luke

.

10/10

Exceptional

18 Sep 2025

Paul

Clean hotel, friendly staff, close to train station, walking distance to Altstadt.

Leisure Self

6/10

Pleasant

18 Sep 2025

deya

The hotel was below my expectations. The rooms were very small and the cleanliness could have been better. The carpet in the room had many stains, and the receptionist was not friendly at all. On the positive side, breakfast was good and the restaurant looked nice. However, I don’t think I would choose to stay at this hotel again.

Business_and_leisure Friends

8/10

Excellent

10 Sep 2025

Harry

As good as all PI's

Premier Inn STILL require us to ask every day to have the room serviced. OK at this one at least they did - but surely it's time for this Covid hangover to disappear - or does it save that much money. Otherwise it was good, felt safe, was clean - just like all other PI's

Partner

8/10

Excellent

07 Sep 2025

Alexandra

Great for a quick transit. Checkin took longer than expected but I think it was due to a new staff member. Otherwise room was comfortable.

Leisure Self

10/10

Exceptional

05 Sep 2025

Murray

Very close to central station. Plenty of dining options available within a reasonable walking distance. Room was entirely adequate with good bathroom facilities. The only small downside was no small refrigerator in the room.

Leisure Partner

10/10

Exceptional

03 Sep 2025

Yao-Chen

Clean, spacious room, comfortable bed, good towel quality.

Business Self

10/10

Exceptional

30 Aug 2025

Elizabeth

Couldn’t fault it.
Very clean bedroom which had a great shower.
Breakfast was excellent.
Really handy location for train station.

Leisure Partner

8/10

Excellent

23 Jul 2025

Hayley

Comfortable beds. Good location

Leisure Self

10/10

Exceptional

01 Jul 2025

Verified traveler

Very handy for Dusseldorf station

Self

6/10

Pleasant

15 Jul 2026

Maria Bibi

1 heer aan de receptie (met donker haar en staartje) was zeer vriendelijk, professioneel en behulpzaam. Andere blafte me nog net niet af, een goededag en tot ziens zat er niet in bij het inleveren van de pasjes.
Airco deed het niet. 2 keer wat van gezegd werd niks aan gedaan. Ontbijt was prima, niks bijzonders maar oke.
Parkeerkosten belachelijk hoog als gast zijnde, €25. Dus gelukkig oke voor nachtje over, maar snel wegwezen daar.

Family_with_children

10/10

Exceptional

14 Jul 2026

Melanie

Sehr gute Lage direkt am Bahnhof. Zimmer war sauber. Freundliches Personal.

Self

10/10

Exceptional

11 Jul 2026

Andre

wie üblich - perfektes business hotel für einfach nur schlafen. Gutes WLAN, gutes Bett, guter Wasserdruck beim Duschen, leise fast zugfreie Klimaanlage,einfach gehaltener 24h Shop im EG und Frühstück ist ok

Self

8/10

Excellent

11 Jul 2026

Miriam

Hotel ist gut gelegen. Direkt am Bahnhof. Zimmer müssten mal wieder etwas aufpoliert werden. Vor allem die Familienzimmer waren schwer in Mitleidenschaft gezogen.

Family_with_children

8/10

Excellent

10 Jul 2026

Arne

Gutes Preis-, Leistungsverhältnis. Frühstück OK.

Self

6/10

Pleasant

09 Jul 2026

Halil

Sürekli tren sesi geliyor

Friends_and_family Family

2/10

Poor

09 Jul 2026

Diantha

We hadden een 4 persoonskamer er stonden 3 bedden en een opklapbed me zoons zijn 1.80 we zaten aan de kant van de trein om de minuut kwam er een trein heel veel herrie we hadden het gemeld konden niks doen.
We hadden 2 kamers moeten boeken

Family_with_children

6/10

Pleasant

08 Jul 2026

Ritesh Jadoenath

Schone kamer

Family_with_children

8/10

Excellent

07 Jul 2026

Faraç

Güzeldi,temiz ve yeterliydi tavsiye ederim

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Fatih

Konumu çok iyi. Personel zayıf

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

EVANGELOS

Value for money choice. 100€ for one night including breakfast for a family of 4 in the center of Düsseldorf. Excellent hotel.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Celine

Die Lage des Hotels war für uns perfekt. Nahe am HB. Wir besuchten ein Konzert und mussten mit der U Bahn zur Merkur Arena. Das Frühstück war gut. hatte für alle etwas dabei. Zimmer sauber und zweckgemäss. So wie wir das von Premier Inn gewohnt sind.

Partner

10/10

Exceptional

07 Jul 2026

Clemens

Sehr freundliches und hilfsbereites Personal, sauberes Zimmer, nahe Bahnhof

Self

8/10

Excellent

06 Jul 2026

EMRULLAH

Perfect location. İt is so close to Düsseldorf HBF. Nice welcoming and free luggage storage. Clean room. Daily changed towels. Many thanks to all.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Ahmet

Odalar temiz

10/10

Exceptional

25 Jun 2026

Fernando Ignacio

Excele ubicacion, muy buen desayuno

Self

6/10

Pleasant

25 Jun 2026

Julia

Für einen Tag war es okay. Jedoch war an einer Wand \"komische Flecken\" aufzufinden.. Auch auf dem Teppich waren Flecken zu sehen. Sonst in Ordnung.

Friends

8/10

Excellent

22 Jun 2026

Markus

Standard für den Preis ohne Ausreise nach oben oder unten

Self

10/10

Exceptional

20 Jun 2026

Aysegül

Konaklamaktan memnun kaldık.

8/10

Excellent

19 Jun 2026

Ebba

Rent och fint rum, väldigt trevlig personal men svårt att hitta bra och prisvärda parkeringsplatser

Partner

8/10

Excellent

16 Jun 2026

MARIA PILAR

Muy buen hotel

Friends

10/10

Exceptional

15 Jun 2026

Kadriye Gül

Otelin yeri iyiydi. Tren istasyonuna yakındı. Sakin bir yerdeydi. Otel temizdi. Duşlar ve lavabolar temizdi. Personel güler yüzlüydü.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

maryam

Alles war super. Die Raum war sauber

Partner

10/10

Exceptional

11 Jun 2026

Philipp

Sehr sauberes Zimmer, sehr gutes Frühstück, gute Lage in der Nähe vom Bahnhof.

Family_with_children

10/10

Exceptional

07 Jun 2026

Olaf

Sehr zu empfehlen. Von Check-in bis Check-out alles perfekt. Frühstück auch gut.

Partner

10/10

Exceptional

07 Jun 2026

Diana

Wirklich richtig nettes Personal, Frühstück auch super und alles sauber.

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Edip

1 gece kaldık otel hem tren garına çok yakın hem de temizdi.

Friends_and_family Family

4/10

Poor

05 Jun 2026

Veronika

Auswahl, ausreichend Zeit zum Frühstücken und genügend Sitzplätze für alle Gäste.
Das Personal war beim Einchecken sehr freundlich, hilfsbereit und zuvorkommend.
Das Zimmer war gut ausgestattet, sauber und ausreichend groß für vier Personen. Wir hatten genügend Platz und haben uns insgesamt wohlgefühlt.
Beim Einchecken haben wir die Information erhalten, dass das Hotel keine Parkplätze mehr anbietet, da die Kooperation mit dem bisherigen Parkplatzanbieter beendet wurde. Daher hätten wir die hohen Gebühren für öffentliche Parkplätze bezahlen müssen. Uns wurde jedoch empfohlen, unser Fahrzeug an einem anderen Ort zu parken.
Anschließend haben wir festgestellt, dass kein Zimmerservice angeboten wurde, obwohl dieser bei der Buchung aufgeführt war. Erst später haben wir erfahren, dass bei längeren Aufenthalten darauf verzichtet wird. Das kann ich jedoch nicht nachvollziehen. Gerade bei einem längeren Aufenthalt und vier Personen in einem Zimmer (2 Erwachsene und 2 Kinder) fällt viel Müll an, und die Handtücher werden entsprechend häufig genutzt. Das fand ich sehr schade.
Darüber hinaus hatten wir eine unangenehme Situation mit anderen Gästen. Das Hotel ist als Nichtraucherhotel ausgewiesen. Als wir jedoch am Abend vom Essen zurückkamen, lag im gesamten Flur ein sehr unangenehmer Geruch. Offenbar hatte einer der anderen Gäste dort bestimmte Substanzen konsumiert. Ich hätte mir in dieser Situation eine klare Reaktion und entsprechende Maßnahmen seitens des Hotels gewünscht.

Family_with_children

8/10

Excellent

04 Jun 2026

Marie Arendse Heilskov

Godt værelse med god plads

Friends_and_family Family

8/10

Excellent

03 Jun 2026

Sedanur

Konumu tren istasyonuna çok yakındı. Odalar çok havasız penceresiz kilitli açılmıyordu. İda nispeten temiz ve büyüktü. Kahvaltısı vasattı çeşitlilik yok denecek kadar azdı.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Hideki

総合して素晴らしいホテルでした。少し設備は古いけれど綺麗なコンディションで保たれています。

Business

10/10

Exceptional

02 Jun 2026

Devran

Oda çok temi ve çalışanlar çok iyiydi.

10/10

Exceptional

30 May 2026

LUIZA

Recomendo! Super limpo. Pena que uma tomada do quarto não estava funcionando.

Partner

10/10

Exceptional

30 May 2026

ismail murat

We stayed family as 4. The hotel location is wonderful it is near central station and next to tram station. The staf was very helpful. Especially thanks to Gulizar.

Friends_and_family Family

10/10

Exceptional

27 May 2026

caglar

We really appreciated the convenient access to transportation and the room’s good noise insulation.

10/10

Exceptional

26 May 2026

Stefan

Im Großen und Ganzen alles schon gut man braucht sowieso nur einen Platz zum Schlafen und eine Dusche Zimmer waren okay ausgestattet mit Teekocher oder zum Kaffee machen

Self

8/10

Excellent

25 May 2026

Franca

Super Preis-Leistung. Frühstück topp.

Partner

8/10

Excellent

24 May 2026

Sandy

Lekker ontbijt mooie kamer

Friends_and_family Family

10/10

Exceptional

21 May 2026

serdar

Tam bir fiyat performans oteli. Temiz hijyenik , ilk oda temizlenmedi ama otel prasödürü olabilir. Çok beğendim her yere yakın tren istasyonu manzarasını çok beğendim. İzalasyonu çok iyidi içeri tren seslerini vermedi.

Friends_and_family Family

10/10

Exceptional

20 May 2026

Peter

Ein schönes Hotel in Bahnhofsnähe gute Verbindung zur Innenstadt.

Friends

10/10

Exceptional

19 May 2026

Mathieu

Bel hôtel, bien situé, propre et confortable avec un petit déjeuner très complet.

Business

10/10

Exceptional

18 May 2026

Karim

Hotel bien placé, isolation phonique impecable malgré la proximité de la gare, le service est top
Rien à dire

Family_with_children

10/10

Exceptional

18 May 2026

Melinda

Wir waren fuer eine Nacht dort es hat uns alles gegeben, was wir gebraucht hatten. Ich kann Premier Inn nur empfehlen.

Friends

6/10

Pleasant

04 May 2026

Franci

Vl

8/10

Excellent

04 May 2026

SHUNSAKU

.

Self

8/10

Excellent

02 May 2026

Ilias

Chorweiler

Friends

8/10

Excellent

29 Apr 2026

Zafer

Herşey ortalama ihtiyaçları karşılacak düzeydeydi.

8/10

Excellent

22 Apr 2026

Cornelia

Prima hotel en kamer, schoon en goed ingericht, prima badkamer.
Hotellobby fraai ingericht

Family_with_children

10/10

Exceptional

20 Apr 2026

Frederik

Modernes Hotel in der Nähe des Bahnhofs. Alles was man braucht, trotz der Lage ruhige und sichere Umgebung. Zimmer war ausreichend groß, Bett bequem, es hat nichts gefehlt.

Self

10/10

Exceptional

17 Apr 2026

Young Joon

Ottimo

Self