Name: Residhome Asnieres
Address: Rue Eugenie Asnieres, 1, Asnieres, 92600, FR

8/10

Excellent

28 Jul 2026

Irma

N/A

2/10

Poor

22 Jun 2026

Marilyn

I was so disappointed that my fridge was broken the whole time I was there. I’m traveling with a jet lagged toddler that wanted to eat string cheese at 2am local time and my plan to stock a fridge was not able to happen.
What’s worst was the communication. First day I was told someone would come to fix it at 8am. I waited around for that person only later to find out that 8am is an estimate. Next day I asked about status and they said a part was being ordered. Next day they said it would be fixed tomorrow. Next day they said they have to order new fridge and by this point I’m leaving the next day. Overall very poor customer service and communication.
Positive is it is located 5 min walk to train line that takes to to several Paris sights. As someone traveling with a child it was one black to a very well maintained park, grocery store and several restaurants

Friends_and_family Family

10/10

Exceptional

07 May 2026

Goldan

Great

2/10

Poor

23 Mar 2026

DAO

The check in process was easy and quick but the staff did not give us a brief few min intro about the facility: laundry room, room service, breakfast hours, etc. The unit has 2 bed rooms with a queen size bed in each bedroom and there is a sofa pulled out bed in the living room. Kitchen has basic supplies: glasses, bowls, plates, utensils, knives, microwave, refrigerator & mini dishwasher. Most hotels in paris has small rooms so we chose this place for spacious rooms/living area, but the catch is there was no Wifi. Living in this modern day era is tough without internet connection. No wifi, so I used my phone 5G network but connection is slow due to no signals around the area. The key cards issued failed to work in the middle of our stay. No room services and they do not replenish toiletries. My husband & kids said to find a new hotel but I’m being frugal and said let’s just stay since it’s not refundable. The good thing about this aparthotel is that it’s right across of a bakery, a really good Japanese restaurant- Kyoto, a grocery store & a French bistro.

Family_with_children

8/10

Excellent

18 Mar 2026

Frances

Hotel is convenient to the RER train,
price was fair for apartment, provides drinking water, laundry facilities. Kitchen may make breakfast. Fridge and dish washer.
And the staff were really friendly.

10/10

Exceptional

02 Feb 2026

Mariia

Spacious, comfortable hotel with a balcony overlooking the park. Staff were very friendly and the hotel is in a great neighborhood with quick access to the metro. Our family enjoyed our stay here a great deal and hope to return again.

If you want to eat the finest baling around try the Madeleine boulangerie five minutes walk from the hotel.

4/10

Poor

06 Jan 2026

Grant

The room had multiple lights that didn’t work many of the fixtures and fitting were loose and the overall room was run down and worn out. The pictures on the booking site did not match what we experienced.

Friends_and_family Family

4/10

Poor

18 Nov 2025

Rinnie

We stayed for just 2 nights. The hotel is clean and in a good location, close to a nice pastry shop. Parking is on the side street. The reason we give ** is that the front desk never follows up on our complaint. The heater for temperature control and the towel dry rack are not working, and the hair dryer (which is very important for us, three ladies) stops working every minute (maybe a timer?). When we checked out, no one was at the front desk, so we just left and left a message through the lady with limited English who works in the breakfast room to inform the front desk.

Leisure Family

6/10

Pleasant

12 Nov 2025

Anthony

Room service was not up to par.

Business Self

10/10

Exceptional

10 Nov 2025

Matthew

Amazing place, just shower didn’t work

Business Family

8/10

Excellent

02 Nov 2025

Matthew

Lovely well presented reception. Reception staff were lovely and helpful.

Basic room and facilities but did the job.

Leisure Family

10/10

Exceptional

31 Oct 2025

William

The apartment was very clean and the property was well maintained. There were many restaurants within the area and a grocery store was only a block away.

Leisure Family

8/10

Excellent

13 Oct 2025

karla

No hot water in the evenings. Clean Room. Very spacious. Good Customer Service. A little far from the city center.

Friends_and_family Family

8/10

Excellent

03 Sep 2025

Adhar

Good property to stay outside Paris city, you can reach Paris in 20 min. The staff here is excellent, neat and clean rooms. Only area of concern is size of the room , we have mentioned we have a toddler with us but the size of studio room was quite packed , otherwise recommend place to stay.

Family_with_children

10/10

Exceptional

27 Aug 2025

Mohamed

Ok for me and my family

4/10

Poor

13 Aug 2025

Nicolae

We asked for an iron and it was not working. We asked for a different one and we were told they don’t have another one. It is a lot of noise and screams on the hallways until late hours of the night (past midnight) and nobody does anything about it. I would not recommend this place to anyone.

8/10

Excellent

08 Aug 2025

Jodie

Decent area. Clean room. 5 min Walking distance to the train station. 20-30 min train ride to Eiffel Tower and tourist areas
A bakery and small market across the street.

Business_and_leisure Family

6/10

Pleasant

22 Jun 2025

Dawn

Good for a night. Shower was difficult to get working , glass partition is dangerously loose in the bathroom, not enough towels, closet door hard to open and would come off the track.
Beds were comfortable with nice bedding.

Leisure Family

2/10

Poor

14 Jun 2025

SENANU KOKU

Horrible place...in transit in Paris, needed a place to rest... worst possible choice...Elevator not working for days, no assistance from staff to climb the stairs with lugages, keys not working, room not as presented on pictures and above all staff not accountable for this mickey mouse operations...Had to quit...

Business_and_leisure Self

8/10

Excellent

08 Jun 2025

Panagiotis

Not bad, no frills accommodation

Basic amenities and breakfast, good size room, very close to the train station.

Self

10/10

Exceptional

02 Jun 2025

Peter

Very convenient location, friendly staff. Comfortabe rooms.

Friends_and_family Family

2/10

Poor

10 May 2025

Europetrip

I had worst experience here. Initially they took 1 hour to check in later payment system didn’t work then I have to get cash and pay them. There is no hot water and air conditioning. They didn’t provide fan and also no room cleaning service daily. Have to change room with whole luggage since room doesn’t have hot water. Same thing with other room also. Suggest that please don’t choose this old apartment especially you are going with family.

Leisure Family

10/10

Exceptional

04 May 2025

Harshdeep

The property was very good. The only issue was that the Airconditioner was not working in the hotel

Leisure Family

6/10

Pleasant

11 Mar 2025

Mr B L

No hot water

Checking in was great the staff were very friendly and helpful, but the downfall was there were no hot water. It’s like you had a time limit to use hot water and I was travelling with five of my friends.

Friends_and_family Friends

8/10

Excellent

17 Nov 2024

Marcu

ok

2/10

Poor

10 Sep 2024

rashmi

Toilet door was broken, bed was making cracking sound, kitchen wasn't clean, there wasn't enough cooking utensils, floor was too dusty looks like it wasn't been cleaned for weeks .

Friends_and_family Family

10/10

Exceptional

18 Aug 2024

Chany

We had great stay ,the room was great
We all enjoyed our stay, friendly staff . Overall

Everything was good .

Leisure Family_with_children

6/10

Pleasant

13 Aug 2024

Shuang-Yi

Weird smell in the unit and smaller than advertised. Great surrounding area.

Leisure Partner

4/10

Poor

11 Aug 2024

Brian

Let me start by saying that we travel frequently. We had to stay 3 weeks to work the Olympics. The major issue I have with this place is the terrible access to Internet. We both had to work during our trip and had an impossible time because the WiFi either didn't work or was so dysfunctional that it was useless. This place is not designed for business travelers. The restaurant did not even allow for access to coffee in the morning for free. Bathroom shower was rather dangerous due to an unstable plexiglass partition between the tub and sink. There's no grab bar either. The beds seemed okay, but the second night, my back seized up so badly from the quality of the mattress that I had to go to the hospital. We had to put the beds standing up just to put the mattresses on the floor. Also cost 10€ for a load of wash, and the dryer didn't completely dry out clothes. It's in a good location near the metro, with several good restaurants and a good grocery store nearby. There is also a farmer's market within walking distance on Wednesday and Saturday. Very expensive for business travelers that need Internet.

Business Partner

2/10

Poor

10 Aug 2024

Matthew

We showed up with our six-month-old son in the heat of August, only to be told they’d moved us to their sister hotel around the corner. What they didn’t tell us was the sister ‘Park’ hotel didn’t have air-conditioning!
The room was 29C inside, and despite having the window wide open and the fan blowing outside air in, it only cooled to 28C by morning (despite the outside temperature dropping to 20C). It was not pleasant. The night manager was kind but said they overbook the air-con hotel and send the extras to their non-air-con hotel. Felt like false advertising. And not a way to treat a family with a young baby.
Also… the bathroom door had huge holes filled with expanding foam, the dishwasher didn’t work, and smoke from people’s cigarettes on the floor below kept wafting up into our open window.
NOT WHAT WE PAID FOR.

Leisure Family

8/10

Excellent

08 Aug 2024

Hannah

Comfortable, clean, nice area, good transport links.

We stayed here during the Olympics, we wanted something affordable, safe, clean with good transport links and this was exactly that. It's a bit no frills, it could definitely do with some modernisation and TLC but overall it was clean and safe and the area is really great.

Leisure Friends

8/10

Excellent

06 Aug 2024

Darren

Does the job, no huge frills, but good.

We had a pleasant stay. Rooms were fresh and clean upon arrival. No maids came to the rooms during the stay (4 night stay) we were told we could have new towels if requested.
I would definitely get an Uber to destinations rather than get reception to book a taxi. Three or four times cheaper. Room had a hob, kettle, pots and pans l, cutlery etc and a mini dishwasher.
Nice pizza restaurant around the corner and a mini supermarket. Great for what we required it for. Would stay again.

Friends_and_family Family

10/10

Exceptional

31 Jul 2024

delilah

Nice home away from home

Room was perfect. Roomy and clean. Comfortable bed. I would remove the extra nic nacks as space is already limited. Patio was an added bonus. Only negative was the parking garage. Only one key fob for exit and entry was hard. And then when it didn't work had to return it to desk to get out. Otherwise great stay.

Business

6/10

Pleasant

29 Jul 2024

Verified traveler

Pathetic experience

We had made a reservation 6 months before our stay. On the day our arrival, they tell us they overbooked. Mind you the fare was prepaid and non refundable. Topping that off, hotels.com has been sketchy af. The price they showed me vs. what the hotel offered was wayyy off.

Friends_and_family Family

8/10

Excellent

24 Jul 2024

Sandra

Beau Quartier sécuritaire. Bon déjeuner. Propre. Accès facile au train et transport

Friends_and_family Family

10/10

Exceptional

07 Feb 2024

Becky

We chose Resihome for the great location and easy access to the metro for our sightseeing days of our trip! The hotel was very accommodating when we arrived a bit early for check in and allowed us to store our luggage while we went down the street to the market and for coffee until the room was ready.

Business_and_leisure Friends

10/10

Exceptional

09 Oct 2023

Mario E.

Lovely quite Neighboor.

Leisure Self

6/10

Pleasant

07 Oct 2023

Jose

Elevator was not working for 5 days of out of six day stay. Neither was my safe which I asked staff to fix and it wasn't looked at. Asked for my room to be cleaned and at first staff told that that they wouldn't but did after the 4th day. Area was OK. Amenities in the area decent. Subway and bus lines a 5 minute walk away. Room size was decent and comfortable for 1 person 2 would be tight. Bed softness was good. Good value for money. Would stay again with the brand but try another location.

Leisure Self

8/10

Excellent

12 Jun 2023

Anita

Good location, everything needed for stay

We had almoast everything we nedded. An appartement where to rest during night as all we did was seing Paris.
Neighborhood was OK, a large carfoure supermarket 7 minūtes from the building, some playgrounds nearby. Easy getring into paris with RER train.

Though it could be better if the bedside lamps would work in one of the rooms.
Also it was a little dark in the rooms but that s only because there were greenery outside.
The really bad part was the POS wasnt working for atleast 3 days so couldnt pay with card which was quite inconvenient as we ended up needing to withdraw a large sum of money to pay by cash. Not a good feeling to go around with 1.5k in cash.
I can understand bad things happen, hope it will be solved as it was OK place.

Friends_and_family Family

4/10

Poor

08 Apr 2023

Cassidy

2 of the lights did not work and no one ever repaired or attempted to fix it. We had no light in the restroom or in the hallway.

Leisure Family

4/10

Poor

31 May 2022

Andrew

I am still waiting for my deposit to be repaid 3 days after leaving. I was told would be given back within hours. Now I cannot get any reply from them.

Business Self

8/10

Excellent

28 May 2022

Anthony

Great. Cheap and cheerful.

Cheap and cheerful. The bonus is the area is great. Staff are helpful. Small rooms but everything you need inside.

Business

6/10

Pleasant

14 Sep 2021

Yann

The description said parking included but I ended up being forced to pay for it. This needs to be stated clearly with the rate disclosed in the description.

Leisure Self

10/10

Exceptional

10 Sep 2019

Verified traveler

You get your moneys worth. Stayed there several times and I'm never disappointed

Partner

6/10

Pleasant

08 Oct 2018

Arun Kumar

Rude staff

Staff was so rude

Partner

8/10

Excellent

27 Aug 2018

Ashley

Traveling with a family of 6

The beds were comfortable, but the air conditioner wasn’t very strong and the kitchen was very small with not a lot of amenities.

It was close to the metro so it was easy to get to the city.

Family

6/10

Pleasant

25 Aug 2018

Ashley

Family of 6

I loved that the location was so close to the metro so we could easily ride into Paris. The rooms were spacious but the kitchen was too small to really do any real cooking in. The air conditioning wasn’t super strong so we opted to open our windows for the night and smelt cigarette and pot smoke throughout the night.

The room worked for us but it was nothing fancy.

Family

10/10

Exceptional

14 Aug 2018

Desiree

The staff were very friendly and helpful. Especially the girl working the morning shift and the one from Morocco working the afternoon/evening shift. Location allowed great access to Paris for sightseeing.
I would definitely recommend this hotel.

4/10

Poor

09 Jul 2018

Javier

We arrived at the hotel the first day at 1pm and checked in with the front desk. They informed us that the room was not ready. We told them that we were going to explore the city and we will be back later. The front desk said, \"no problem\". When we returned to the hotel later that night, to our surprise, the room which was paid in advance was given away. The hotel was fully occupied. As a result, we had no room in that hotel that night. The hotel front desk eventually offered us another hotel room down the street on the condition that we check out early in the morning and move all of our luggage to the original hotel which still had no available rooms. It was late at night and we were tired so we accepted the offer. To add to the inconvenience, the room they offered had no air conditioning. On the subsequent days after, the new room in the original hotel booked had an issue with the shower hose which broke during showering and water was spraying everywhere and causing the water temperature to go to cold. Neither one of the rooms had working telephones that could communicate to the front desk so we had to walk down to the front desk. When we spoke to the front desk and spoke to them about our bad experience at their hotel and asked how they were they going to compensate us for this inconvenience, they responded by offering one free continental breakfast. This was insulting to us. Terrible experience!!!

8/10

Excellent

11 May 2018

Verified traveler

Great service staff...special call out to Maria at concierge who helped a lot to get us a wheel chain in short notice. Value for money Apts.

Family

4/10

Poor

01 May 2018

Verified traveler

Too small space, uncomfortable bed, poor kitchenette. corridor (2nd floor) dirty compared to Residhome Neuilly Plaissance for example!

10/10

Exceptional

26 Oct 2017

Roland

Comfortable and friendly

I really wanted to tell them while we were there but we didn't have time, which was there was an apartment next door facing the park that had a rectangular pool, about 3 meters by 6 meters, full of stagnate water which we feared was a breeding area for mosquitos. We let a few mosquitos into the room when we opened the door to the nice balcony. Other than that it was a cool place.

2/10

Poor

10 Oct 2017

nilla

Horrible place

Was not pleased. As soon as we got there the woman told me i hadnt paid yet and asked me to pay. Lucky i double checked my statement which shows i had paid for it through expedia. If this was not checked i would have had to pay again. Room was not cleaned throughout the whole stay of 4 nights even though we asked them to. At the time of the booking it asked me if i wanted a smoking room which i got but when we arrived they said no smoking was allowed. This place is a joke. Will never go back and advise no one else to visit this place

10/10

Exceptional

04 Oct 2017

Sandipan

Nice hotel with all basic facilities

Mine was a totally satisfying experience. The hostel has all basic facilities with a small kitchen, which is good enough for cooking your dinner and breakfast. Supermarket is also just outside the hotel.

Overall it was a satisfying experience for me.

10/10

Exceptional

04 Sep 2017

Jamie

Nice hotel on the edge of Paris

The hotel and staff were fantastic. Very helpful and accommodating. The immediate area could use a few more shops and cafes that are open better hours; regardless, we could find what we needed at the local frais marche. The local café / bistro the Charl'yvonne had great food, a wonderful atmosphere and charming staff.

Family

10/10

Exceptional

26 Jul 2017

Sachin

Nice and Cosy Rooms

The Apartment was walking distance from RER station with easy connections to City Center. It was in a quiet residential area and also had shops nearby for daily needs. Rooms where nice and cosy. Sofa bed was really comfortable. Kitchen was small but well equipped to cook a nice breakfast. I would recommend this Apartment for everyone especially families

8/10

Excellent

12 Jul 2017

Johannes

Clean comfortable room in nice safe neighbourhood. 3 minute walk to public transport. Friendly staff. Hotel reception and the whole buildung made a good first impression.

Family

10/10

Exceptional

10 Jul 2017

Saylesh

Very Nice to Stay

yes i am very very please excellent services except room cleanliness because room wasn't clean everyday otherwise was excellent.
i will recommand my friend and also i am coming back may be in october or November and will stay here.
Regards.

8/10

Excellent

27 Jun 2017

Verified traveler

Definitely do not opt in for the $10 Euro breakfast. Not worth it. It's a ways from downtown, it's about a 20 minute train ride. Decent.

Family

2/10

Poor

17 Apr 2017

Pradeep

HORRIFIC EXPERIENCE!

We had a most horrific experience at the hotel. The security at the hotel is non-existent. On our second night at the hotel, a burglar managed to enter our apartment without breaking open the door (presumably using a service key) at 2 O'clock in the night. As he was rummaging through our stuff, our daughter happened to wake up and alert us and we were able to nab him and hand him over to the police. The hotel did not extend a single word of apology!!! AVOID IT!!!!

Family

8/10

Excellent

13 Apr 2017

Verified traveler

Its close to the RER station and has good play area for kids close by. Also the store is just a minutes walk.
It also has good restaurants around. Lovely place and we enjoyed our stay

8/10

Excellent

06 Apr 2017

Verified traveler

Hotel close to bus, trains and mall

This hotel is nice for a couple of days, Friendly staff but not knowledgeable about their area, no hot water sometimes.

10/10

Exceptional

18 Jan 2017

Chicco

Nice

It Very good

Family

4/10

Poor

17 Jan 2017

Kevin

Not impressed

6/10

Pleasant

11 Jan 2017

Bassma

decent for a quick stay

the room was spacious and comfortable, but there were a lot of items broken or in need of repair. From burned out light bulbs, the shower head broken, to the towel rack in the bathroom over heating the whole bathroom and wouldn't turn off. Otherwise, it was a decent place to stay.

Family

6/10

Pleasant

31 Dec 2016

frances & jr

No hot water!!

Arrived really early. Was able to check in a few hours early with no issues there. Room was small, walls are paper thin and our room was next to their facility room. Staff could really benefit from etiquette training and customer service class. Waited hours for hot water to take shower, once my boyfriend realized after 4 hours we still had no hot water, he called the receptionist. He advised us to reset the hot water sensor, when that didn't work we called again and ask for maintenance to check it out. We were told there was no maintenance available. My boyfriend ask to utilize another room just for me to shower, we were told that he could not make that decision and it was his 3rd day on the job. Finally after 4 attempted he gave us access to room 503 which also had no hot water. He then gave us access to room 001 that did have hot water. the hotel is in dyer need of improvement and staff was horrible, with the acceptation of the youg lady who checked us in the morning of 12-28-16 sorry don't remember her name. Please stay elsewhere if possible.

8/10

Excellent

21 Dec 2016

Simon

Value for money

Lovely

Family

10/10

Exceptional

13 Oct 2016

Mary Gladys

Friendlly staff

It was a great place to stay although its 30 mins from Paris. The staff are very nice and helpful most especially Mariamar during daytime and a gentleman in the night shift, sorry Inforgot his name but he is very informative as well.

Family

6/10

Pleasant

05 Aug 2016

Verified traveler

Good for a quick stopover in Paris

We stayed here for one night as a stopover on our way home the south of France. We arrived very late in the evening with 4 tired children and the staff at the desk were very helpful in getting us checked in quickly. We had to pay an extra 10E for parking. It was an underground secure parking which suited us well as we didnt really want to offload all of the luggage.

We had booked for 6 people. The apartment had 2 bedrooms ( 1 Double and 1 twin) and a sofa bed in the living room. We didn't end up using the sofa bed as it looked pretty dire. The apartment was clean but old and a little shabby. The shower in the bathroom was useless but as we were only there for the one morning it was pointless complaining.

Breakfast was approx 10E for adults and half price for children under 12 and under 3's free. I popped down about 9.30 am to see what the breakfast was like (as we hadn't paid for breakfast at the time of booking) but the staff didnt tell me that breakfast finished at 10 so when we finally got downstairs at about 10.15ish it has closed.

Having said that it seemed pretty ok for the price. Croissants, Baguettes, Boiled Eggs, Coffee, Orange Juice, Cereals and a small selection of cheese and cold meats.

The staff at the desk were helpful and friendly.

Overall, it wasn't a bad place for a stop over but a little too basic for me.

10/10

Exceptional

04 Aug 2016

Kumar

Very good place to stay with family and couples.

Room is very much comfortable with family and children for elders you can cook and take it. Shops are very near and transportation also.

6/10

Pleasant

29 May 2016

Verified traveler

No air conditioning,no daily cleaning of the room

The air conditioner did not work. There is no daily cleaning of the room. We had to request bathroom supplies, which were found in the closet down the hall. The room was comfortable for four people. Located near the train station.

10/10

Exceptional

23 May 2016

HENG

good for sleep

good

8/10

Excellent

08 May 2016

Wilson

Visitor on Apr 2016

Nice place to stay

Family

10/10

Exceptional

03 May 2016

Christian

Lovely

Fantastic stay. Will come back for sure. Car parking and close to trainstation. Less than 15 min to the Eiffel Tower. Line yellow C pas the hotel. Really good.
Only sad part was the cleaning. Dirty sticky floor marks and things dissapeared from our room even on days without cleaning. Small things like a bottle of wine, fruit bowls were emptied without notice. Food would be gone. The hotel reported no one had been in our flat. Very strange.

Family

8/10

Excellent

27 Apr 2016

Wilson

Canadian family visiting Paris

Good please to stay, clean and well organized. I recomend it

Family

8/10

Excellent

22 Mar 2016

KH

Very helpful staff

Quiet area in a new development, very close to the RER station and quick access to the centre of Paris. Staff speak excellent English and are very helpful. Secure parking if needed. Very clean and well maintained rooms and reception area. Would definitely recommend.

6/10

Pleasant

09 Jun 2015

Jeffrey

Adequate

Hotel is really for business traveler. We used as a stopover and it was adequate.

Partner

10/10

Exceptional

29 May 2015

Mike

Stade de France crash pad

A fine hotel. They kindly let us into our room hours before the advertised time. Safe and secure parking. Very clean and comfortable room. Unfortunately a loose shower fitting but that appears the norm in France!

10/10

Exceptional

02 Nov 2014

ZomBoy

value for money

Pretty much got what I paid for. Located about 30 minutes (by train) from the city centre, the hotel is in a reasonably quiet area 300m from the station.

Liked the idea of a mini apartment (with cooker and fridge) as this meant we didn't always have to eat out. Bought breakfast from the nearby patisserie and dinner from the market (both about 50m from the hotel). Can't comment on the hotel's food as I didn't try it.

Sure, if I had the money I'd probably stay in a five star hotel closer to the centre, but as an affordable 'base camp' Residhomme was good enough. Would consider using again.

10/10

Exceptional

27 Oct 2014

Nadine

Lovely apartments very close to train station

Great location, clean and comfortable rooms, were upgraded because rooms were available, staff friendly and welcoming, late check out!!! Perfect!!

8/10

Excellent

24 Sep 2014

hannah21

great location and price

great location can take the train straight into central paris with a 2 minute walk, safe neighbourhood which isn't too busy and far from the centre, would highly recommend great value for money

6/10

Pleasant

16 Sep 2014

travel queen

Good location but out of Paris

Bed was comfy, sofabed was not comfy. Big enough room. Small kitchenette with a stove, sink, microwave, kettle, fridge, dishwasher and washing liquid. No oven. When we got there we were given room 607. Once we got there, the room was still being cleaned. We went downstairs and was given another room 605. When we got upstairs, the key card didn't work. Third time we went downstairs, and was given another room. We managed to get inside, but the sofabed and fridge were broken. By then we were furious. Then we left and had a late lunch. Went around the town and came back at 9pm. We got given another room. However, our luggage were not moved to the new room and were kept in the restaurant instead. 4th time lucky we finally got a descent room. No shampoo is given. Only soap bar and body lotion. Surrounding area is nice and quite. It's about 5 mins walk from the Les Gresillon RER station, but not many trains run on the weekend. The trains go direct to Eiffel Tower and Notre Dame. There's an underground carpark. We used it, and it's 10 Euro per night.

Family

4/10

Poor

15 Jul 2014

Cheri

All around disappointed

I have traveled to France three times in the past six months. The hotel I typically stay at was very small. I was looking for a hotel that the room was a little bit bigger to avoid clausterphobia. After reviewing the picture and description of the room, I selected it. Upon my arrival, after traveling all night from the US, I found a few things wrong with my room. One: the description of my room that I selected from Expedia was: Studio: 1 Double Bed with SofaBed. When I walked into the room all that was in there was a Double Bed. And the room did not match the picture on Expedia. Two: The shower head is a sprayer, no problem, but the hose part was wrapped around the tub facuet. In addition, would not turn on. Needless to say the shower the next morning was not very pleasant. The next morning, I spoke to the hotel staff and explained the mentioned issues. I showed her my reservation and she said the room I have, with one double bed does not come with a sofa bed. The description should have read, Studio, 1 double bed OR sofa bed, one little word makes all the difference. She said she has tried to get this fixed several times. I had her go up to my room to look at the shower. She said I had to turn the water on a very little bit in order for the shower head to work. She asked what I wanted to do, I said I would like a new room. I got my new room after I returned from work. I was there for six nights and not one time did I get new towels or my room cleaned.

10/10

Exceptional

07 Jul 2014

Verified traveler

When traveling in France, I always try to stay at the Residhome hotel chain. They are consistently clean and have a kitchen, so you can shop at the grocery and save some cost. Residhome Asnières had parking and friendly management and the room was clean and large enough. Very satisfied. Recommended.

8/10

Excellent

20 Jun 2014

AV

Good hotel.

Pretty good hotel, exactly what I expected for the price payed.

4/10

Poor

24 May 2014

David

Presents better than it is

Overall the stay was not bad but disappointing, as some things were not quite to standard. The room we had allocated had fair areas but the ceiling was filled with old spider webs and the walls were hand marked, the fridge was turned off and did not work as well as the hob and in the bathroom the light bulbs were uncovered as the shade was inexistent.
All the things we thought important like cleaning the room and fixing the fridge were raised immediately but no solution was found until the following day when we spoke to another member of staff and moved rooms.

6/10

Pleasant

20 Jan 2014

Verified traveler

Cost effective hotel without the frills

Very cost effective apartment hotel, will use it again

8/10

Excellent

06 Oct 2013

Chris

Very quiet

The staff were friendly and most spoke reasonable English. The bedroom, kitchen and bathroom were quiet nice although no room for bags. The walls do shake a bit when nearby rooms doors close. The nearby train station however was not luggage friendly so arranged a taxi.

Family

6/10

Pleasant

13 Jul 2013

Verified traveler

Very disappointed. I reported room issues, but nothing was corrected. The telephone never worked. One of the lights in the bedroom was out. Both issues were reported to various staff, but neither was ever corrected. The shower was virtually open, as the glass enclosure only covered about 1/3 of the tub. The room would have been far too small for more than one. I spent most of the day and evening out of the room, so for my needs, it was adequate. Had I taken this trip on a planned basis, I would have been able to find other accommodations. Paris was sold out. This was the only place that I was able to find. When I am next in Paris, I will not be staying at ResidHome, Asnieres-sur-Seine.

8/10

Excellent

01 Jul 2013

Matthew

Quiet and beautiful neighbourhood, nice service

I travelled with four family members. I arrived at the hotel at 10am with a serious headache and asked for an early check in. The staff was very kind and helpful and arranged a room for us within an hour. That was extremely fortunate otherwise I would have to wander in the street with my headache. The room was generally clean and tidy when we arrived. Equipments were mostly complete, although we found a couple cooking utensils broken. The sofa bed also was partially loose. Other then a few broken items, the room was nice. We had a comfortable week here. There was a supermarket within 30 seconds walking distance. We bought food and cooked dinner for a couple of nights. It was wonderful. The train station is also very close. A trip to Eiffel Tower takes only about 30 minutes.

Family

6/10

Pleasant

22 Jun 2013

metkate29

Good facilities, shame about the staff

The hotel was located only 20 minutes from central Paris on the RER, although it was not obvious how to get to the hotel when we first arrived it was very easy to get to the station once we had found it. The room was well equipped and comfortable with a couple of shops right on the door step, but we were not warned that these closed very early on Sundays as do most of the shops and bars in the surrounding area. As a place where you can self cater you have to empty the bins yourself, and the welcome tray really is a welcome tray, staying for 4 days it was not ideal having to buy a full jar of coffee. The rooms are also only cleaned between stays so there is not fresh linen although you can pay to use a laundry room. I would have been happy to accept all of these things had I been told about them at the start of the stay, however, you have to thoroughly read the booklet in the room to avoid being charged at the end of your stay. For example the booklet tells you to empty your bin at the end of the stay, but its doesn't say where to, and the staff don't tell you on your arrival. On asking questions to the staff I was met with dismissive behaviour and didn't feel like a valued guest.

Partner

8/10

Excellent

11 Jun 2013

Jessica

Great value for money

Lovely apartment, great location within walking distance from RER C station. The hotel staff was good and spoke English. The only negative is that room requests/issues were not resolved in a timely manner. Otherwise, great experience and will definitely book this hotel again.

8/10

Excellent

10 Jun 2013

Scott

Nice hotel in a near suburb of Paris

Nice hotel near Paris. Extremely nice and helpful staff. 2 BR apartment was very reasonable and a good size for Europe. 5 min walk to the RER with a 20 min ride to Eiffel Tower, 30 mins to Notre Dame. Getting tix at train station when it's closed because automated machine outside wont accept cards without chip (most US). Staff helped me get a last minute car rental and shuttle to train station in the city. Neighborhood is very safe.

Family

8/10

Excellent

09 Jan 2013

Dave

Great price, Friendly,Clean and Close to the train

We read the reviews prior to booking the hotel, I was a little concerned based on the price that we might have made a bad choice but I can honestly say we were wrong. We arrived at 6 pm to a friendly front desk, who immediately advised us we needed to pay a tax, which was only 27 euro for the 6 nights, not bad at all. He explained where the local market was and its hours of operation. The room was as expected based on pictures, the only bad thing I could say is that they need to have cleaning equipment in each room, since they don't clean daily ( weekly), its nice to clean up after yourself but we had to go down to the front desk to get the equipment. The area around the hotel was clean and a new park was under costruction, which when complete will make the walk from the train station less than 300 meters.

8/10

Excellent

02 Jan 2013

Kamran

Not a bad apartment hotel

Hotel apartment is outskirts of paris and a 25min drive into central paris. Parking at the hotel was charged at 10Euro a night and they even charge you to print anything at 40cent per page. Our apartment was not clean at arrival and we had to ask them to clean it. Which they did very quickly and appoligised. The furniture especially the sofs bed was very dirty as it had stain markk on it. Staff was helpful overall. Their is a convenient bakery/sandwich shop and a super market. I'll recomend to stay there but it should be like less expensive

Family

8/10

Excellent

13 Oct 2012

Aman

Good hotel for family

We stayed for 4 nights and got Good service , hotel has friendly and helpful staff. 5 mins walk from station. 2 minutes walk from supermarket. Only downside was hotel refused to provide milk for tea and coffee. Good hotel for family.

Family

8/10

Excellent

28 Sep 2012

Rita

Economical but secluded

Hotel amenities where ok very friendly staff overall the hotel is clean but the only downside is the location too far from everything

6/10

Pleasant

19 Aug 2012

Rikki

Apartment-style, Not Hotel

The Residhome staff is gracious, and the rooms are perfectly fine. It is apartment style, so you have to get your own food, take out your own garbage, etc., but they do provide you with towels/garbage bags if you ask for them. Must pay extra for breakfast, so we elected to just buy fresh bread from the bakery across the street. Location is NOT GOOD; must take the train to the metro station, costs you an extra euros a person. Other than that, comfortable stay.

Family

6/10

Pleasant

14 Jul 2012

Verified traveler

Reasonable hotel, a few problem areas

Our apartment was good, though a little cramped. We had trouble with opening the door and had to get a maintenance man in to help. We were disappointed that there was no plug, sponge or dishwashing equipment, as there was a dishwasher, but we are opposed to using dishwashers for environmental reasons. We asked for dishwashing things but did not get them. There were also many items missing from the kitchen, so I made a list and gave it to reception, so hopefully the next occupants will have all they need. Often the reception area was very busy and we had to wait awhile.

2/10

Poor

22 Jun 2012

Dan

don't stay here

staff were very rude, the hotel is just out of the main city limits so u have to get a train ticket to zone 3 just 1 stop from zone 2. plus trains stop running to that part of paris at 11pm so if like us u want to see the disneyland firework show which starts at 11pm be prepared to get a cab! . the wifi was very annoying only one device at a time so if both u and ur partner want to email the family u have to take turns. make sure u get a shower before around 9:30pm or it'll be cold. the cleaning staff let themselves in even when u have the 'do not disturb' sign on the door, for what i don't know as they never cleaned our room even when we were out, we had a very noisy women in the room next door slamming doors and yelling on her phone til all hours, and there are thicker walls in my garden shed.

we did have a lovely time in paris but was let down by the hotel and rudeness of the french people