Name: Las Velas
Address: Falco, 46, Puerto Pollensa, 07470, ES

8/10

Excellent

28 Jul 2026

Hannah

We had a great stay, the apartment had everything we needed and the pool and location were perfect. Unfortunately the air conditioning in our room broke, and was not working for 3 out of the 6 nights. The reception did give us a fan which helped, but due to the heatwave it was still very warm in the room.

8/10

Excellent

09 Jun 2026

Kate

Having our own outdoor space was lovely

Friends

10/10

Exceptional

04 Jun 2026

Craig

**Great spot, quiet and well located**

Really happy with this one. The apartment was well set up for self-catering, proper kitchen with pots, pans, toaster, everything you need. There's a Nespresso machine in the room; small tip: bring your own pods and you'll save a few euros.

Location is great if you want to be off the main street, quiet enough that you actually sleep, but the beach, a café, and a grocery stores are all a reasonable walk away. Pool and grounds were clean and well kept.

I was there as a solo cyclist but the place was full of couples and families who all looked equally happy with it. Great value, would book again.

Self

10/10

Exceptional

04 Dec 2025

Li

Super friendly front desk agent!

Leisure Friends

10/10

Exceptional

26 Oct 2025

Sandra

Gorgeous rooms - loved the duplex apartment with jacuzzi upstairs

Leisure Family

10/10

Exceptional

11 Jul 2025

Sarah

very helpful gentleman at the reception desk who helped us with bus times and taxis

Leisure Partner

10/10

Exceptional

31 May 2025

Gill Clare

Quiet, small place with friendly staff and easy walking distance from the main town area. Beautiful resort!

Leisure

10/10

Exceptional

28 May 2025

Sabrina

Thank you Xisco!

The property was wonderful and great value for money. The front desk host Xisco was friendly, informative and welcoming. The room was well sized and well kitted out with all the items one may need.

Partner

10/10

Exceptional

03 Jan 2025

BRYN

Love this place so much
Great location even in the winter

Leisure Partner

10/10

Exceptional

14 Nov 2024

Pollyanna

We loved our stay here, staff were friendly, it was a great location with a nice walk to the beach and the studio we stayed in was lovely. Outside area was also great with lots of places to lay around the pool. Our only tiny negative was a humming noise inside the studio throughout the night which was a little annoying but we were told it always happens, otherwise everything perfect!

Leisure Partner

10/10

Exceptional

24 Oct 2024

Wayne

Wonderful

Wonderful property in a quiet but also convenient location. Warm staff, contemporary design. Boutique in size. Very clean everywhere.

Partner

6/10

Pleasant

08 Oct 2024

Iris

The good things:

Great location ( beach, other hotels, transport)
Safe
Plenty of parking
Clean
The room has basic necessities
Room tidy-up every 2 days

We were not so happy with:

Only 1 member of staff was friendly, others were borderline rude and not helpful at all.
Coffee machine in the room uses capsules that are not being sold at the hotel. The last thing we wanted in the morning was to run around the neighbourhood in search of the supermarket that sold coffee capsules.
There is no dish soap or a sponge to do dishes.
There is not even salt or pepper.

10/10

Exceptional

22 Jul 2024

ULANA

really enjoyed my stay - pristine, quite, modern, sleek, great pricing, next to some outstanding beaches

Leisure Partner

10/10

Exceptional

21 Jul 2024

John

A well run, modern property within easy walking distance of the town. Nice pools and a general relaxed atmosphere around the place. Recommended.

Leisure Family

4/10

Poor

19 Jul 2024

Louise

We weren’t happy with our room. We complained to reception and she was not interested to help or change our room
The cleaners were noisy most mornings and we had our beds changed and room cleaned once in 7 days

Leisure Partner

10/10

Exceptional

05 Jul 2024

Noori

Great apartments with excellent facilities. Two good sized pools, lovely complex. Staff were super friendly. The apartments are in an excellent location, close to the beach, main bus route and there is ample parking if you choose to have a car. Will definitely be staying here again.

Leisure Family

10/10

Exceptional

11 Jun 2024

Louise

Lovely apartment off the main area of restaurants so really nice, quiet and relaxed. Whilst still only being a short walk away.
Apartment was lovely, m beds comfy, clean. Had all the amenities we needed.

Leisure Partner

8/10

Excellent

24 Sep 2022

William

4 out of 5

Great accommodation and location.

Let down by poor communication by the administrative staff. Our requests for an iron and an electric fan were met with indifference. Never got that help. In addition,
being charged for a key safe for valuables was a new experience. It is normally an integral part of the service. Never been charged for that until now.

However, all-in-all we considered that the apartment was a real gem with all good facilities including the swimming pool.

Partner

6/10

Pleasant

29 May 2022

Ana

The smell on the room are so old and have a lot of spider

Leisure Family

8/10

Excellent

16 Sep 2021

Nicole

Peaceful apartment

We enjoyed our stay here. We had a 2bed apartment and managed to fit our toddlers cotbed in the 2nd room after moving some of the furniture. The kitchen was well equipped with plenty of space. The furniture was a bit on the old side but everything was very clean. My only real complaint would be that the pillows were very lumpy, easily rectified.

It was a short walk to the beach and the poolside was always quiet. WiFi was very good. Overall we would stay again.

Friends_and_family Family

6/10

Pleasant

15 Sep 2021

Eugen

The kitchen needs to be upgraded and the rats around the pool exterminated.

Leisure Family_with_children

10/10

Exceptional

08 Sep 2021

Brian

Great apartment, pools and staff.

Lovely apartment, great pools, very friendly and helpful staff, 5 mins walk to beach and seafront restaurants and shops, 20 minutes walk to the centre of Porte de Pollenca

Partner

10/10

Exceptional

30 Jul 2019

Verified traveler

Fab position 5 minutes walk to beach. fab staff, two pools so the second smaller one is always nice and quiet

Leisure Family

6/10

Pleasant

24 Jul 2019

Verified traveler

I stayed here with my family last year and booked this trip for last minute week in the sunshine. The stay was nowhere near as nice and the adults only pool was at times overrun with children jumping in and horsing around. During the 9 days we were there only once was our apartment properly cleaned and no cleaning products were provided.
Overall an average experience that promised so much more based on prior experience.

Friends_and_family Family

10/10

Exceptional

27 Oct 2018

Verified traveler

Clean, spacious and great location. Nice pools too and very friendly staff

8/10

Excellent

29 Sep 2018

Lynda

Third visit in 20 years. Home from home.

Very pleased to see that Antonia and Cisco are still there and as helpful as usual. Nothing too much trouble for them. Apartment refurbished and very comfortable and well equipped. Cleaning was supposed to be carried out every other day. Arrived Monday and no-one had been in to empty the rubbish or clean by the Thursday. We disposed of our food rubbish ourselves which we didn't mind doing, but as soon as we mentioned it to reception they rectified the situation. Very nice restaurant called The Sparrow just around the corner. Excellent service with an inexpensive 2 course menu and a glass of wine. Bus service from the end of the road to the Port and other destinations very useful, cheap and efficient. Taxi from the bus station to apartment 5 euros, Well worth it in the evening after your meal.

6/10

Pleasant

09 Jun 2018

Verified traveler

A bit dated.

Ideal for families, the accommodation is a little dated and basic particularly bathroom and kitchen facilities. Annoyingly basics such as washing up liquid, scoured or cloths are not provided. There was no mirror in large bedroom but 3 in the small one! Reception staff were all lovely. Ample parking.

Partner

8/10

Excellent

18 Sep 2017

Karen

Clean, comfortable and pretty grounds

Stayed here about 3 years ago for a long weekend and returned for a week. Booked a 2 bed apartment and on arrival found we had been upgraded to one with a roof terrace which was an unexpected bonus! Apartment is spacious and they have been updated since our first visit. TV in lounge area and main bedroom, not that we switched them on. Kitchen is roomy but very limited workspace. Bathroom is small and shower in an odd place in a narrow bath but plenty of hot water and power. Beds are single with unit between them - could do with some hooks to hang coats/jumpers behind doors though I appreciate this would be seasonal we had a few days rain in September! Maid service is on a Tuesday Thursday and Saturday; didn't quite understand why it needed three of them to change the towels make the beds and empty the bins.
The roof terrace had a bbq which was great - however there is a communal one and a washing machine free to use which I hadn't picked up on the website.
Lovely grounds, plenty of room in the quieter pool at the back of the reception block, though both lose the sun early afternoon. Sunbeds are great.
The main road outside is quite noisy but we got used to it. Location wise it is perfect to access local supermarkets and beach, 10 mins more to main centre.
We would certainly go back.

10/10

Exceptional

12 Sep 2017

carl

Spacious, clean and comfortable apartments

Las Velas apartments are set in very well kept gardens with a pool a short walk from tbe beach. The apartment was perfectly clean, spacious and pleasantly appointed with a decent bathroom. Staff were friendly and helpful

8/10

Excellent

04 Sep 2017

Pat & Pete

Great Apartments

This is our first time in this resort. The check in was nice and easy. Was allocated a lovely 2 bed apartment over looking the kids pool. Very clean and had everything we needed.
The apartment was a great size and was cleaned nearly every day!
The apartments are in a quiet location but they are about 15 minutes from beach etc and so we did a huge amount of walking!
There were plenty of sun loungers and we never had to worry about getting up early to get one - several times we had the whole pool to ourselves!
Overall we loved these apartments and would definitely recommend!

8/10

Excellent

29 Jun 2017

Verified traveler

Recent stay at Velas Appartments.

Very pleasant stay - nothing too much trouble. Helpful reception team.

8/10

Excellent

13 Sep 2016

Jo

Comfortable apartments close to beach

We enjoyed our stay at Las Velas. The apartment was a little dated but adequate for our needs. As five adults, we did not feel on top of each other. The pool was outside the door and was often empty, so we were able to enjoy it as a family. The beach was within 10 minutes' walk and we really loved the water, with little fish swimming around you. It was a little walk to the harbour but, once there, there was a large choice of restaurants. It was a very enjoyable week.

8/10

Excellent

12 Jul 2016

Rachel

Clean, spacious apartment with great roof terrace

We've just returned from Les Valas having had a lovely holiday in Port de Pollenca.
The apartment was kept really clean and all the staff on the desk were incredibly helpful and friendly. The pool was clean and there were comfortable sunbeds. We had a fantastic roof terrace which we weren't expecting which had a BBQ on it.

10/10

Exceptional

29 Jun 2016

Tracey

Excellent apartments close to beach

Well placed apartments close to beach and all amenities very clean and staff very helpful. Would recommend.

10/10

Exceptional

28 Sep 2015

mich

Nice clean appartments

Lovely return visit to las velas can not fault, bit of a walk to main town centre but means you can walk off the calories you will be eating.

8/10

Excellent

19 Nov 2014

Jen

Lovely apartments

Our first visit to Puerto Pollenca and we loved it. The apartment was in a lovely part of town; a small, quiet, friendly complex. Well maintained gardens and pools. Apartment had large rooms and we were lucky to be given one with a roof terrace, complete with bbq. Decor perhaps slightly dated, but very clean and comfortable. We will definitely be back!

8/10

Excellent

05 Jun 2013

Chicky

Ideal for the kids

Overall we thoroughly enjoyed our time there as a family.

8/10

Excellent

03 Jun 2026

Pascal

We had the appartment with rooftop pool and this was very nice!

Partner

10/10

Exceptional

21 Feb 2026

Hannah

Gut ausgestattetes Apartment, super Lage für Radfahren in der Region, sehr nettes Personal, unkomplizierter check-in und Check-out

Friends

6/10

Pleasant

04 Jan 2026

Clara

Leider war das Zimmer nicht besonders sauber. Auf dem Boden im Bad lagen noch Fake-Wimpern der vorherigen Bewohner, was sehr offensichtlich war und nicht den Eindruck einer sorgfältigen Reinigung vermittelte. Auch das Geschirr war teilweise schmutzig, unter dem Bett befanden sich Wollmäuse und insgesamt wirkte die Reinigung nicht ordentlich. Zudem war nicht einmal ein Schneidebrett vorhanden. Auserdem kommt man scheinbar mit dem Zimmer Schlüssel in jedes Zimmer was nicht den Eindruck erweckt man könnte seine Wertsachen dort lassen auch wenn es einen kleinen Safe gab.

Insgesamt war der Aufenthalt zwar in Ordnung, aber für den Preis würde ich die Unterkunft nicht noch einmal buchen.

Leisure Partner

8/10

Excellent

12 Dec 2025

Plinio

Quarto, banheiro, sala e cozinha, todos os ambientes muito bons

Partner

10/10

Exceptional

01 Dec 2025

ANDRES

Funciono muy bien la comunicación en la entrada, tu llamas al teléfono y te asisten hasta que estés dentro de la habitación, después los accesos son el chip (lkaque te facilita todo
todo opera con chip

y la habitación que era la basica , estuvo muy bien , espaciosa , baño , living y dormitorio y terraza con vista a la montaña.

Partner

10/10

Exceptional

13 Jul 2025

Jordi

Quiero volver

Estoy esperando tener unos días más para vover a este sitio. Los empleados amabilísimos, en especial Xisco, un amor de persona. Y en general todos ellos. A 5 min de la playa pero con unas piscinas perfectas para mantener los niños a raya.

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Sonja

Sehr schöne Unterkunft, mit schönem großen Balkon. Der Pool war nicht sehr groß und vor allem von Kindern komplett in Beschlag genommen. Aber der Strand ist ja nicht weit.

Leisure Self

8/10

Excellent

20 Sep 2024

Kim

Fin lejlighed

Dejligt mindre hotel, perfekt beliggenhed lidt væk fra Strandpromenaden. 600 meter til strand og indkøbs muligheder. Var lidt uheldig med vores taglejlighed som desværre havde solcelle tag som skyggede for vores terrasse sidst på dagen

Partner

8/10

Excellent

09 Sep 2024

Robin

Die Zimmer waren gut eingerichtet aber die initiale Reinigung war nicht so gründlich.

Leisure Partner

8/10

Excellent

09 Sep 2024

Eveline van

Due to delay at the airport, we arrived by night. They gave us our key but nothing more on information. There isn’t a map in the room with information about the hotel, the area, emergency numbers. House keeping is not every day. Lots of woodlice in the room

Leisure Friends

10/10

Exceptional

17 Jul 2024

Mailinn

Flott og relativt nyoppusset hotell. Likte spesielt godt at det ikke var så stort og overfylt som det fort kan bli på hotell. Veldig vennlig betjening som alltid hilste og var service minded. Området var stille og rolig, og det var lett å få parkering.

Leisure Family

10/10

Exceptional

17 Oct 2023

Simon

A recommander.

Partner

8/10

Excellent

27 Aug 2022

cristina

Appartamenti puliti e carini nonostante l’arredamento un po’ datato, eravamo nella struttura principale quindi probabilmente la più vecchia. Peccato per la tenda nella doccia (assolutamente non igienica) e la mancanza di una ventola nel bagno senza finestre.

Leisure Family