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Club Wyndham Smoky Mountains

Gatlinburg - TN · United States

308 Collier DriveView location

8.8/10Excellent671 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location9.4/109.4
Neighborhood9.4/109.4
Quality8.0/108.0
Value8.0/108.0
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Club Wyndham Smoky Mountains

Warm, friendly Southern spirit combines with plenty of entertainment at Wyndham Smoky Mountains, making it great for reunions and other special occasions. Guests enjoy year-round swimming in the resort's two indoor and two outdoor swimming pools.

There's also an outdoor children's pool and 'spray ground' with fountains, water buckets and cannons and two outdoor hot tubs. The fun continues with a fitness center, sauna, miniature golf, playground, plus picnic/BBQ areas. Daily activities are scheduled for kids and adults, and there's live entertainment in the evening.

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With a stay at Club Wyndham Smoky Mountains, you'll be centrally located in Sevierville, within a 5-minute drive of Titanic Museum and Hatfield and McCoy Dinner Show. This family-friendly hotel is 4.9 mi (7.9 km) from Dollywood and 12.3 mi (19.8 km) from Great Smoky Mountains National Park.

Make yourself at home in one of the 558 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

Conveniences include safes and separate sitting areas, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Spoken Language

    English

    Spanish

Nearby attractions

SkyLand Ranch 2.1 km / 1.3 mi
NASCAR SpeedPark Smoky Mountains 2.1 km / 1.3 mi
Ripley's Old MacDonald's Farm Mini Golf 2.2 km / 1.4 mi
Tanger Outlets 2.2 km / 1.4 mi
Adventure Park at Five Oaks 2.3 km / 1.5 mi
University of Tennessee Regional Health Center-Sevierville 2.7 km / 1.7 mi
Sevierville Park 3.3 km / 2 mi
WonderWorks 3.4 km / 2.1 mi
The Apple Barn & Cider Mill 3.4 km / 2.1 mi
Titanic Museum 3.6 km / 2.2 mi
Hatfield and McCoy Dinner Show 3.7 km / 2.3 mi
Sevierville Community Center and Civic Center 4 km / 2.5 mi
Hollywood Wax Museum 4.1 km / 2.6 mi
Country Tonite Theatre 4.3 km / 2.7 mi
Sevier County Heritage Museum 4.3 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2010
  • Number of floors (main building): 2
  • Number of floors (annexe): 4
  • Single rooms: 97
  • Double rooms: 283
  • Suites: 66
  • Accessible rooms: 37
  • resort
  • American Express
  • Diners Club
  • MasterCard
Show 52 more facilities & services
  • Visa
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Harbour
  • Golf course
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Dining area: 1
  • Clothes dryer
  • Grill/BBQ
  • Private pool: 2
  • Towels and bed linen
  • Conference room
  • Indoor freshwater pool: 2
  • Outdoor freshwater pool: 2
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Entertainment programme for childrenExtra charge
  • TV lounge
  • Theatre / auditorium
  • Game room
  • Sauna
  • Hot tub
  • Solarium
  • Massage
  • Spa treatments
  • Deposit on arrival
  • Non-smoking establishment
  • Fitness
  • Horse ridingExtra charge
  • Cycling / mountain bikingExtra charge
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO ONE BEDROOMSTUDIO • ONE BEDROOM • 1 Bedroom • 52 m²STU.B1
    STUDIO ONE BEDROOMPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Microwave
    • Pay movies
    • Towels and bed linen at surcharge
    • Dining Area
    • Alarm clock
    • Toiletries
    • Make-up mirror
    • Fan
    Show all 36 amenities
    • Satellite TV
    • Cable TV
    • Dishwasher
    • Toaster: 1
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • DVD player

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    STUDIO ONE BEDROOM

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B1

    Room amenities

    • Microwave
    • Pay movies
    • Towels and bed linen at surcharge
    • Dining Area
    • Alarm clock
    • Toiletries
    • Make-up mirror
    • Fan
    • Satellite TV
    • Cable TV
    • Dishwasher
    • Toaster: 1
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Bathroom: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Fridge
    • Cooker
    • Tea and coffee making facilities
    • Ironing set
    • Carpeted floors
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • 220V power supply
    • DVD player

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 109 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    109 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    2 × Double bed 131-150 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Make-up mirror
    • Toiletries
    • Alarm clock
    • Pay movies
    • DVD player
    • CD player
    • 220V power supply
    • Wi-fi
    Show all 44 amenities
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Towels and bed linen at surcharge
    • Clothes Dryer: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Hot tub
    • Soundproof room
    • Housekeeping
    • Bathroom: 2
    • Smoke detector
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Plug adaptor
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    SUITE TWO BEDROOMS

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    109 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    2 × Double bed 131-150 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Make-up mirror
    • Toiletries
    • Alarm clock
    • Pay movies
    • DVD player
    • CD player
    • 220V power supply
    • Wi-fi
    • Wheelchair-accessible
    • Balcony
    • Living room: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Ironing set
    • Towels and bed linen at surcharge
    • Clothes Dryer: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Hot tub
    • Soundproof room
    • Housekeeping
    • Bathroom: 2
    • Smoke detector
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Washing machine
    • Plug adaptor
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Fan

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE THREE BEDROOMSSUITE • THREE BEDROOMSSUI.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    SUITE THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDROOMRoom • ONE BEDROOMROO.B1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    Room ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDROOMSRoom • THREE BEDROOMSROO.B3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    Room THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDROOMSRoom • TWO BEDROOMSROO.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    Room TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED ONE BEDROOMDOUBLE • KING BED ONE BEDROOMDBL.B1-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    DOUBLE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE KING BED TWO BEDROOMSQUADRUPLE • KING BED TWO BEDROOMSQUA.B2-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Club Wyndham Smoky Mountains

    QUADRUPLE KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Club Wyndham Smoky Mountains

8.8
Excellent
671 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.4 /10
Neighborhood
9.4 /10
Quality
8.0 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
27 Jun 2026
Hoy
levetta was great at check in
8/10
Excellent
18 Jun 2026
Sara
We stayed in a 1 bedroom unit without a balcony. Not sure if this size units have balconies or not. There was a door in our unit connecting it to another one and we could hear the other guests talking and their TV. Our unit was clean, bed was comfortable but the pull out couch was not comfortable. Small kitchen had an ice maker and all the basics you would need. Our unit did not look like the ones in the pictures! We went in all the pools and hot tubs. The jets did not work in most of the hot tubs and the pools could definitely use a cleaning. They had lots of available activities throughout the day. The grounds are just on the outskirts of Pigeon Forge and a short drive to Gatlinburg depending on the traffic. Overall we liked the property and would stay here again.
Family_with_children
8/10
Excellent
14 Jun 2026
Brittany
The one pool was tacky feeling and very cloudy one on the night we used it. There was also a lot of hair floating in the pool (maybe a better filtration system) other then that we were very pleased with pour stay. The room was very spacious and comfortable. The full kitchen was great for cooking a few meals with the family.
Family_with_children
10/10
Exceptional
07 Jun 2026
Desmon
I recently stayed at the Wyndham and had a very positive experience overall. The staff was exceptional from check-in to check-out. Everyone was friendly, professional, and genuinely willing to help, which made the stay enjoyable and stress-free.

The cleanliness of the property was outstanding. The rooms were well-maintained, common areas were spotless, and it was clear that housekeeping takes pride in their work. The grounds were also beautifully kept, with landscaping and outdoor areas receiving consistent attention and care.

My only real criticism is that there are not enough pools for a property of this size. Given the number of guests and the overall scale of the resort, additional pool space would help reduce crowding and improve the guest experience.

One other thing prospective guests should be aware of is the vacation ownership/timeshare presentation. While staff members were courteous, there can be significant pressure to attend a presentation. If you're not interested, be prepared to politely but firmly decline.

Overall, the Wyndham offers excellent service, clean accommodations, and a well-maintained property. Despite the limited pool availability and presentation sales efforts, I would still recommend it and would consider staying again in the future.
10/10
Exceptional
05 Jun 2026
jeanne
It was a great place! The kids loved the playground, pools, and splash pad. I loved not having to leave the resort or pay extra for the kids to have fun.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Stephanie
The suite was spacious and comfortable. We enjoyed the activities center very much, and every staff member we talked with was friendly and knowledgeable.
Family_with_children
10/10
Exceptional
30 May 2026
Terry
My family and I usually stay in a cabin but because of the high prices we chose to stay here. Wow we were very impressed. The condos were located close to everything, literally right across the way from Walmart, Tanger Outlets and the NASCAR Racetracks. The balcony was huge. The condo was huge. A lot of space for me my husband and two kids. The pools and hot tubs were wonderful and not too crowded. We were able to walk to the pool from our condo. Everything was clean and the staff was very friendly and helpful. We absolutely loved our stay and would definitely do this again.
Friends_and_family Family
10/10
Exceptional
19 May 2026
Christine
Everything was very nice
The family enjoyed the hot tub
Enjoyed this weekend stay
10/10
Exceptional
13 May 2026
Carol
The only thing that I can say about this place was not knowing they were requiring a $250 deposit. If I known I would’ve bought a credit card just for that and I also took over three days to get that deposit back. Also, the porches are not made for total privacy.
Friends_and_family Family
10/10
Exceptional
08 May 2026
judy
Room was awesome clean beautiful big awesome mountain view
Partner
10/10
Exceptional
04 May 2026
Deborah
Everything was good
Family_with_children
10/10
Exceptional
04 May 2026
DAVID
The rooms are set up for travelers to have a short or long stay. Nice size rooms too.
Partner
6/10
Pleasant
03 May 2026
Melody
A little dated. And spread out.
Partner
10/10
Exceptional
02 May 2026
Patti
Great location, very clean! Would definitely stay again.
Family_with_children
10/10
Exceptional
27 Apr 2026
ED
Parking bit difficult
10/10
Exceptional
26 Apr 2026
Liudmila
Everything was clean, quiet and close to attractions and restaurants. We enjoyed our stay
Family_with_children
10/10
Exceptional
26 Apr 2026
Zachary
Splash pad was great for little boys enclosed with gate
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
Janet
Everything was great. Location, pool table and pools
10/10
Exceptional
22 Apr 2026
Amy
We were pleased to realize the outdoor pool was open in April. Our teens loved the games room, mini putt and indoor/outdoor pools. Our room was pristine clean. We had the best stay.
Family_with_children
10/10
Exceptional
21 Apr 2026
Patricia
excellent property- great value for the price! Full 2 bedroom condo- with washer and dryer, microwave, coffeemaker, stove, oven, full size refrigerator, and microwave. TV in both bedroooms and living room. Seating for 8 for meals. Our unit was just refurbished with new counters , rugs, and furniture.
excellent staff- quick response to any needs- ( extra towels, coffee filters. etc)
activities center has both indoor and outdoor pools, along with sauna and hot tubs.
fantastic stay especially for the cost- a true gem!!!
Partner
10/10
Exceptional
21 Apr 2026
Amber
The place was immaculate
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Phillip
Great experience and stay! Will return again...
Friends_and_family Family
10/10
Exceptional
19 Apr 2026
Christopher
Very nice, very large room. The size of a small apartment with a kitchen, a whirlpool tub, and two tv’s.
Partner
6/10
Pleasant
12 Apr 2026
Daniel
Overall, the stay at Club Wyndham Smoky Mountains was decent. The room was clean and comfortable, and the location is convenient for visiting the area.

The property itself felt a bit dated in places. Nothing was broken or unpleasant, but it doesn’t have a particularly modern or updated feel.

One thing future guests should definitely be aware of: during check-in, I was repeatedly encouraged to attend a “90-minute presentation.” Even after politely declining multiple times, the staff member continued to push and negotiate before finally backing off when I became more firm.

I understand this is part of the business model, but the persistence felt uncomfortable and took away from the overall experience. A simple “no thanks” should be enough.

Aside from that, the stay was perfectly fine. Just be prepared to firmly decline the sales pitch if you’re not interested.

Me personally, I won't be staying here again, but there is nothing \"wrong\" with this place other than the aggressive sales pitches and dated aesthetic.
Partner
10/10
Exceptional
21 Mar 2026
Samy
It had really clean rooms and nice staff. The pools are overall clean and the place was overall pretty nice.
Family_with_children
10/10
Exceptional
09 Mar 2026
Haley
Clean and spacious room
Friends_and_family Family
10/10
Exceptional
05 Mar 2026
Tyeasha
Yes, my kids
10/10
Exceptional
04 Mar 2026
Marsa
All good. Nice amenities. Construction on property this time. But room, staff , everyone very nice.
Partner
10/10
Exceptional
03 Mar 2026
Edward
Parking was limited
Partner
10/10
Exceptional
02 Mar 2026
Courtney
Our family of 7 took a last minute trip to the Smokey Mountains a
10/10
Exceptional
02 Mar 2026
Gary
Did not use the pool, but both the indoor and outdoor look very nice.
Friends_and_family Family
8/10
Excellent
23 Feb 2026
Oscar
Peaceful environment
Friends
10/10
Exceptional
22 Feb 2026
Greg
Room was great and staff very professional. Outside pool was open and hated in Feb and we all enjoyed.
Family_with_children
6/10
Pleasant
22 Feb 2026
Evelyn
The property is visibly dated and needs to be refreshed. The photos online are deceiving. The mini golf was fun but course is very small and old. Traveler beware - they will try to get you to sign up for a presentation because this is a \"timeshare\". The condos are a nice size and have been partially updated. Overall, the stay was okay. But I think there are better properties in the area.
Partner
10/10
Exceptional
18 Feb 2026
Stacy
Everything was wonderful!
Family_with_children
10/10
Exceptional
18 Feb 2026
LOIS
We were very pleased with the accommodations.
Partner
10/10
Exceptional
08 Feb 2026
Cathy
Everything was great thank you
Leisure Family
10/10
Exceptional
08 Feb 2026
Cynthia
Friendly staff, great location, and an absolutely beautiful two bedroom condo.
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Alicia
The staff was awesome. We stayed during a snowstorm and they checked on us often. They gave us updates about the roads and nearby restaurants.
Partner
10/10
Exceptional
29 Jan 2026
Johnny
I cannot say enough good things about our stay ! Our room was so clean and comfortable. We had everything we needed to make our stay perfect. I would come and stay in the future. Thank you so much.
Leisure Family_with_children
10/10
Exceptional
09 Jan 2026
Betty
Everything was wonderful.
Partner
10/10
Exceptional
21 Dec 2025
Jenny
We had a great stay. The staff was friendly and helpful, the room was very clean, there were plenty of towels and supplies as well as a well stocked kitchen. We would definitely stay again!
Leisure Family
10/10
Exceptional
19 Dec 2025
Emily
The check-in process was a little confusing when I asked for a second room key and got bounced over to a lady wanting us to attend a time share presentation. Other than that, the service was very good. Check-in is the only place service efficiency needs fixed. After driving all day, we just wanted to get to the room we paid for not stand around for another 15 minutes hearing why we need to attend a sales presentation. If the sales pitch could be eliminated unless someone really wanted to participate, that would make the experience perfect. Otherwise, just let people check in and get their room keys.
Partner
10/10
Exceptional
23 Aug 2025
KIMBERLY
Off the main road so a little easier to take the back road to get around. The small condo was very comfortable, clean and bed was just right. We were so busy sightseeing we didn’t have time to use any of the amenities of the place. Would go back again.
Leisure Partner
8/10
Excellent
26 Jul 2025
Vickie
Amenities
Leisure
6/10
Pleasant
21 May 2025
Kory
Everything was great but did find a roach in the room and notified the hotel and was promised a gift card for our troubles. Other than that it was a lovely experience
10/10
Exceptional
15 May 2025
Pamela
Absolutely amazing stay. Highly recommended.
Friends_and_family Family
10/10
Exceptional
06 Apr 2025
Bayja
Very nice and clean and friendly staff easy check in.
Leisure Family
10/10
Exceptional
05 Apr 2025
Ruth
This place was so very clean! Highly recommend!!!
Leisure Family
10/10
Exceptional
12 Mar 2025
Victoria
Great stay! Very accommodating due to a emergency on our part. Lots of daily social activities, great pools & hot tubs!
Leisure Family
10/10
Exceptional
11 Mar 2025
Todd
Great resort and bang for the buck. Enjoyed my stay and was very comfortable in the unit. Was not happy with my original room and management quickly found me a room with better light and a great view. Highly recommended.
10/10
Exceptional
01 Mar 2025
Sarah
Wonderful staff and very large property.
Leisure Family
8/10
Excellent
18 Feb 2025
Paula
Was weird expedia booked me two seperate bookings so my keys quit working on day 3. Also asked for towels and didnt get any. Facilities are nice. I didn't realize there were two in Sevierville, so was a good ways from the convention center, but we liked it.
Leisure Family
10/10
Exceptional
17 Feb 2025
Brittaney

Better than expected

Excellent service, attentive staff and condo was a nice size and clean.
Friends_and_family Family
10/10
Exceptional
17 Feb 2025
Lourdes
January vacation with family of 4. Excellent location and short distance to all attractions. Will stay again
Leisure Family
8/10
Excellent
13 Dec 2024
Carole
Perfect size units for our family trip to the area with 6 adults and 3 children (in 2 2-bedroom units). Very convenient to the sights we planned.
10/10
Exceptional
23 Nov 2024
Robert Lee Gamble
Great location for family gatherings. We hosted a wedding and were excited that we were so close to all the attractions and tourists venues.
10/10
Exceptional
15 Nov 2024
Cindy

comforts of home

The suite is a great choice for time with your aging parents. It gives them privacy but also comforts of home while on the go.
Friends_and_family Family
10/10
Exceptional
26 Oct 2024
Tommy
The staff was great! Property was clean and quiet. Second time there and it won’t be the last!
Leisure Family
10/10
Exceptional
17 Oct 2024
Diana
The resort was beautiful. The grounds were very well maintained and the accommodations were clean, comfortable and family friendly. We would definitely return to this resort.
Leisure Family
2/10
Poor
13 Sep 2024
Etta
There was roaches in our room and my daughter couldn’t sleep because of that. We call to let them know and know one ever called us back. My daughter’s birthday was ruined because of that. She was very disappointed. And till now no one ever call us back to ask how we felt. Can never book them again
10/10
Exceptional
10 Sep 2024
Brandy
Amazing!!
Partner
4/10
Poor
09 Aug 2024
Kelly
Room was dirty carpets turned out feet black
Leisure Family_with_children
10/10
Exceptional
28 Jul 2024
emily
We had a fabulous time
Leisure Family
10/10
Exceptional
28 Jun 2024
Craig
Very nice resort, great location!
Friends_and_family Family
8/10
Excellent
09 Jun 2024
James
The resort was located near alot of attractions and dining options. Shopping is convenient. Suites are quiet and comfortable. Beds are comfortable. Parking can get crowded in the evening. Exersize room was well appointed. The outdoor pool is a little small for the size of the resort
Leisure Family
10/10
Exceptional
04 Jun 2024
Jaime
Checkin was easy n staff were very accommodating after hotels.com called me the morning of my stay stating my room was unavailable and I would only be able to get a 1 bedroom instead of the 2 bedroom I had booked 4 mo. In advance. When I went to check in the front desk told me that was incorrect and they got me into the 2 bedroom. They were so helpful and told me next time to call them directly for clarification. I would definitely stay here again but unlikely to book through hotels.com.
Friends_and_family Family
10/10
Exceptional
08 Apr 2024
Ruth
5 star
10/10
Exceptional
02 Mar 2024
Matthew

Family trip

A side from the sink drain stopper being stuck closed in the 2nd bathroom. Our stay was great! Our 2 bedroom condo provided enough space and comfort for our family. We will definitely stay at Wyndham again and we have recommended others to do so as well.
Friends_and_family Family
10/10
Exceptional
05 Feb 2024
Darlene
Staff were wonderful and rooms are kept very clean! Driveways are steep and sometimes confusing to get around property. Nice visit!
Leisure Friends
10/10
Exceptional
21 Jan 2024
Verified traveler
In TN for business hotel was clean and very convenient location.
Business
10/10
Exceptional
04 Jan 2024
Jason
Great price for the stay. The apartment was much larger than i expected. The place was clean. The family loved it. No complaints.
Friends_and_family Family
4/10
Poor
11 Dec 2023
Cristen
Upon check in my guest was not allowed to enter the room without myself being there in person, as I was about 45 minutes behind in travelling. Even tho I had been contacted by Wyndham and asked to email guest information and vehicle descriptions. The room was below average especially for a \"Resort\" description. Could hear everything outside and from adjoining rooms. Shower wouldn't drain so had to stand in 4\" of water. Parking was terrible. Overall the whole feel of the place was dirty, old and not inviting. I stay at alot of places and rarely write reviews, especially for below average places but this deserves to be known. Wyndham is not Marriot caliber and never will be.
Leisure Partner
10/10
Exceptional
10 Dec 2023
Martha

Quick get away

Beautiful, well kept resort! Nice location Grandson enjoyed to indoor pool!
Friends_and_family Family
8/10
Excellent
08 Dec 2023
William

Would stay again.

Good value for a 2 room with kitchen.
The push to buy timeshares was annoying but that is part of the deal.
Staff was friendly and always helpful.
Location was very convenient for all we wanted to do.
We would stay there again.
Friends_and_family Family
8/10
Excellent
08 Dec 2023
Roberto
We spent two nights at this location. The staff was friendly and courteous. Property was in a great location. Near an outlet and different dinning venues but in a quiet area. I used the gym and it has the essentials for a workout area from home. Our suite was comfortable as a whole, but it does require some upgrades. My only complaints are the mattress and pillows (better quality is needed) and the fact that you can hear the people in the upper floor walk. This is a resort so expectations are higher. Overall a good stay.
Leisure Family
10/10
Exceptional
08 Dec 2023
Desiree
I had a great time the resort was clean and nice. Places to go wasn’t that far. Would stay again.
Leisure Family
10/10
Exceptional
04 Dec 2023
Connie
Location
Leisure Family
8/10
Excellent
03 Dec 2023
Allison
The stay was very nice. The room could use a little updating, but overall it was good and clean.
Leisure Family
2/10
Poor
03 Dec 2023
Happy

Disastrous

Disappointed! Wyndham tried to downgrade our room from what we paid. Room had cleanliness issues. Sales staff were pushy.
Partner
10/10
Exceptional
29 Nov 2023
Monica
Near the mountains and close to everything!
Leisure Partner
8/10
Excellent
26 Nov 2023
Jeffery
Overall the property was very nice. The unit was clean and spacious and we never found it hard to find parking. The area was quiet and convenient to nearby attractions. Staff was friendly and responsive.

On the deltas side we had three issues. First, during our stay there was a persistent garbage smell outside of the building. It may have been a full dumpster or a nearby landfill but, it was unpleasant and fairly strong. Second, the indoor unit air handler froze during our stay and the air conditioner was not cycling on and off properly. Although we placed a maintenance call the operation of the HVAC system never improved. We were ultimately forced to turn the system off. Finally, we noticed many of the windows were frozen in place and could not be operated without extensive pushing. While they did work, many elderly and smaller visitors could have trouble operating them.
Leisure Family
10/10
Exceptional
21 Nov 2023
Maritza
First of all, the customer service was extraordinary! ( hard to see that these days) The staff was helpful, kind, and very friendly. The room/suite that we stayed in was very clean, well equipped and area was quit and safe. Five people stayed with me and there was enough room for us all. I highly recommend them and would stay there again.
Leisure Family_with_children
10/10
Exceptional
20 Nov 2023
Eddie
The staff was great. The room was nice.
Leisure Family
10/10
Exceptional
17 Nov 2023
Sandeep
Great view and beautiful resort.
10/10
Exceptional
13 Nov 2023
Cynthia

Love the rooms!

The layout of the rooms is exactly what I need when I bring my parents to the mountains. They are spacious and give us the feels of home while in a prime location for our activities. They stay in contact with you so that you know you are valued. We will continue to choose Club Wyndham Smoky Mountains when we come to this area.
Friends_and_family Family
2/10
Poor
13 Nov 2023
Mark
Lengthy check in process. Check in required going to three desks before being allowed to leave.
Business_and_leisure Family
10/10
Exceptional
11 Nov 2023
Emily
Very clean and large room.
10/10
Exceptional
30 Oct 2023
Kaci
the view was beautiful, staff was so helpful and kind and the room was so clean and stunning
Leisure Friends
10/10
Exceptional
23 Oct 2023
Julia
Very nice property. It was very close to all activities and food venues! Rooms were spacious and clean.
Leisure Family
10/10
Exceptional
21 Oct 2023
Rita
I booked the 2-bedroom condo for my family’s trip to Dollywood. The location was convenient for returning to the park after our check in.
The suite had everything we needed to make our stay enjoyable. I would definitely return.
Leisure Family_with_children
4/10
Poor
21 Oct 2023
Dale

Disappointing Stay

We were assigned a room that management knew had a problem with the Air. It was freezing up and when we told staff about it, they said they would take care of it. they didn't we had to call back and someone came and said we had to leave because he had to turn the heat on, we went outside, he came out shortly, the air finally worked for a minute, then it did the same again. This happened the entire time we were there. We told the check out folks and they said they would take care of it, but they did nothing to ensure we might come back. I have always loved staying here. I am very disappointed.
Friends_and_family Family
10/10
Exceptional
15 Oct 2023
Jean
Friendly staff at check-in. Nice activity center. Convenient drive to National Park and tourist activities. Check out extremely easy.
Leisure Family
10/10
Exceptional
09 Oct 2023
Gregory
Great stay!
10/10
Exceptional
08 Oct 2023
Jarrod
Beautiful property with plenty of space
Friends_and_family Family
10/10
Exceptional
08 Oct 2023
Heather
We really enjoyed our stay and wish we had more time. The pool hours are 6am-11p, so we still had plenty of time for family fun at the pool and hot tub after we did all our excursions around Gatlinburg and Pigeon Forge. We had 2 bedrooms & baths, a kitchen, dinning area, family room, a patio with 6 people. There was plenty of room. There was a bed that needed fixed when we arrived, but someone should up about ten minutes after our call and we had no issues. I would highly recommend and would stay again.
Leisure Family
10/10
Exceptional
08 Oct 2023
Jason
I like the cleanliness and it was quiet.
Leisure Partner
10/10
Exceptional
07 Oct 2023
Linda
Loved the outdoor pool area
Leisure Family
6/10
Pleasant
05 Oct 2023
Brian

Not as good as it should have been

We had a security problem after the first night as we found out that the sliding glass door was left unlocked by we assume housekeeping, we reported it to the manager, he said he would report it to house keeping manager. we didn't feel too comfortable for the rest of our stay. Also we requested a top floor when we booked 3 1/2 months ago, ended up with a walk-up floor, and the view was that of a side of another building and told they were full and could not change. Parking at building 18 is a nightmare overnight, had to park halfway down the hill towards and nearer the office than to the building, not cool when checking out of your room having to take your luggage that distance.
Friends_and_family Family
4/10
Poor
04 Oct 2023
Verified traveler

Pick another place!

Before they will give you your room keys they try to strong arm you into a time share presentation that takes 2-3 hours. The room was spacious but they were not as clean as we would’ve expected. I had to clean the bathtubs before we could use them. We also saw/killed several roaches in the kitchen. There was no housekeeping either! Wouldn’t stay here again!
Friends_and_family Family

Location & surroundings

Club Wyndham Smoky Mountains
308 Collier Drive, Sevierville, United States

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Club Wyndham Smoky Mountains

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