Econo Lodge Riverside

United States , Gatlinburg - TN
PIGEON FORGE, 2440 N. Parkway
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100 reviews shown

8/10

Excellent

26 May 2026

Susan

Our room was clean (they cleaned it every day of our stay). The second day our shower head broke and maintenance was there within 15 minutes of telling the front desk. We went to get ice for our cooler and by the time we came back… he had replaced it.

10/10

Exceptional

26 May 2026

Ellen

Nice place

Family

8/10

Excellent

26 May 2026

Patricia

Clean room and very good breakfast.

Family_with_children

10/10

Exceptional

25 May 2026

DonnaMarie

Beautiful atmosphere, great breakfast. Very friendly staff.

Family

10/10

Exceptional

24 May 2026

Amy

This is a great hotel in a great location. You can’t beat the price either. The breakfast doesn’t have a huge variety, but it’s everything you need.
Pool and hot tub are well maintained. Room was clean and the staff was friendly.
We stay here often!

Friends_and_family Family

10/10

Exceptional

23 May 2026

Carla

Love staying here. Anytime we visit the mountains this is the only place we stay!

Friends_and_family Family

10/10

Exceptional

22 May 2026

Jessica

The room was clean and we enjoyed the fire ring and sitting area over looking the river.

Friends_and_family Family

8/10

Excellent

21 May 2026

Lari

Check in was a joke. The front desk girl was interrupted as she was checking is on by 2 motel workers that wanted to gossip about other employees of motel, the front desk girl could not complete our check on due to this interruption. Someone else completed. Rooms were remodeled from our previous visit but furniture in rooms was not placed in convenient spots to maximize space. TV would not work,no information in room on how to operate the TV or TV system.

Partner

8/10

Excellent

20 May 2026

Pat

The staff were friendly and helpful. The room was quiet , comfortable, and clean. We enjoyed the pool and hot tub which were well maintained and stocked with towels. Breakfast was okay. The kids were a little disappointed that there were no waffles. Overall, we enjoyed our stay and would choose the same hotel again.

Friends_and_family Family

6/10

Pleasant

19 May 2026

Tracy

Limited breakfast. Decor dated. Rooms really small. Pool and spa were nice.

Family_with_children

8/10

Excellent

18 May 2026

John

Lots of improvements being made. Fresh paint, new beds, new everything. The pool is indoors and nice. The only thing is the breakfast isn’t as good as it used to be. Overall, it was a great stop. Staff was super. Location is great. I stay here every time.

Family_with_children

8/10

Excellent

18 May 2026

Tony

It is not a 5 star hotel but it is kept clean and well maintained accept for the TV programming does not function properly and others we talked to had the same TV malfunction going on so if I had to guess I would say it was the entire hotel was without TV throughout our stay. They were renovating some of the rooms and the construction on that was kept tidy.

Friends_and_family Friends

10/10

Exceptional

17 May 2026

Judy

Very clean. Pool area was nice although we did not get to use it. Breakfast was very good.

Family_with_children

10/10

Exceptional

17 May 2026

charles

Room was very clean and personel at front desk were very helpful. However outside noise was somewhat annoying but, we had a room next to highway so it was expected. But, overall, we enjoyed our stay

Family

2/10

Poor

16 May 2026

Laurie

The tv was next to impossible to fiqure out. Very loud if your in the front room by the parkway. Breakfast was average. The alarm clock woke us up at 5am very loud we didnt set it🙄

Friends

10/10

Exceptional

16 May 2026

Jennifer

Overall the property was clean and well maintained. The pool and hot tub were great, pool water was warm. Breakfast was decent and the staff were friendly and helpful. The riverwalk and gazebo area with grills was nice. I do wish there were signs not to feed the geese/ducks bread (there were faded signs that said not to feed them at all, but bread is especially bad for them).

Friends_and_family Family

8/10

Excellent

15 May 2026

Kristian

CONSTRUCTION... I understand you have to keep the pool clean with all the people but the chlorine was so So STRONG. But other than this it was great. Will be back... hidden gem. Great location. The restaurant right across the street has great trout. Forgot the name of it. Breakfast was big didn't ready but it looked wonderful Alot of choices

Family_with_children

6/10

Pleasant

14 May 2026

Todd

Didn't eat

Self

8/10

Excellent

13 May 2026

Christy

The

8/10

Excellent

13 May 2026

David

The breakfast was not good watery eggs, sausage, biscuits and gravy

8/10

Excellent

12 May 2026

LaDonna

Upon check in my room was ready and we walked down to realize we had been assigned a room on the outer street side of the hotel. I was a bit confused as the photos I saw when booking seemed like the rooms were all indoor facing the pool/atrium, not facing the street. For safety reasons, I prefer to not have a door to my room on the outside of the building with easy street access. I went back to the front desk and asked if I could change rooms to have an indoor room and the staff were very accommodating and took care of that. The indoor pool and hot tub were great and was heated nicely. Having the microwave and fridge was a nice touch, although we did not use it as we only stayed one night passing through. There was plenty of storage and counter space and breakfast was cooked with scrambles eggs, sausage, gravy and biscuits along with other options of bagels, cereal, fruit, yogurt, juice etc. The down side was that several ice machines were not working and had to search to find one that worked. Also, the curtain didn’t close all the way on one side and there was a bright light that shined into the room but we were able to sort of rig a pillow and wedge it into the curtain area to block the light. The bed was comfortable, however at nearly midnight something outside of our room in the atrium area started making noise and there was a beeping noise every 30 seconds ALL night long and I couldn’t sleep. It was unfortunate as this was a good hotel and everything else was great.

Family_with_children

10/10

Exceptional

11 May 2026

Pedro

Very good place to stay and good breakfast

Family

8/10

Excellent

11 May 2026

Kelly

Hotel was very clean. They appear to be undergoing a remodel and I believe we had a newly updated room, as all the furnishings were in top shape. We had a difficult time figuring out the TV operation and remote use. The pool area is large and well maintained, with lots of pool towels available. Heated pool, baby pool and a nice hot tub. The breakfast was the usual stuff, but at least it was a hot breakfast. Mattress and bedding was comfy; water pressure was weak but I think that's the norm in Pigeon Forge. Nice mini fridge, microwave and a coffee maker in room. Linens changed every 3 days you stay, but we did have housekeeping come in daily and replace dirty towels and empty trash, whcich was a nice surprise.

Partner

8/10

Excellent

10 May 2026

Nicole

Employees seemed very friendly, but not at first glance. Once you have a conversation with them, they're all super nice. Room was pretty small and I wondered if the comforter was actually clean, but overall it seemed decently clean. Coffee was good. Breakfast was the same everyday - eggs, sausage, biscuits and gravy. Not bad. Pool area has clean towels for you to use. The place is pretty run down overall but very affordable.

Family_with_children

8/10

Excellent

10 May 2026

Josh

Rom was very clean, pool was very nice and warm. Breakfast was great!

Family_with_children

8/10

Excellent

09 May 2026

Kathy

Very friendly staff

Partner

10/10

Exceptional

08 May 2026

Rhonda

Econo lodge in Pigeon Forge is affordable and convenient to all attractions and restaurants. We’ve stayed there many times and will stay there again on our next visit.

Partner

10/10

Exceptional

07 May 2026

Donette

Need to offer bagels and cream cheese

6/10

Pleasant

06 May 2026

Justin

Hotel was under renovation while we stayed. Luck of the draw with this, but would have been nice to know ahead of time. We specifically booked this hotel because of the river walk and pavilion in the back. 6 cargo containers, a dumpster and a telescopic forklift were parked out back and we were awakened early each morning by renovations to nearby rooms. Fridges and microwaves stored on the other side of our rooms wall was not fun to hear being piled up. Room cleanliness was good and the staff was friendly and kind.

Partner

8/10

Excellent

05 May 2026

shelly

The only issue was the construction, but that was to make the hotel better so we didn’t mind

10/10

Exceptional

05 May 2026

Jaime

No complaints - clean room, easy check in and check out, the beds were not that comfortable but it was a quick stay so still no complaints :)

Friends

2/10

Poor

04 May 2026

Sandra

Doing remolding and noise was so bad and couldn’t sleep and rooms were so old from 1970’s and wore out and run down

Family_with_children

10/10

Exceptional

03 May 2026

Cory

Friends_and_family Family

10/10

Exceptional

03 May 2026

james

great breakfast room was clean and quiet We enjoyed the riverside

Partner

6/10

Pleasant

03 May 2026

Ramona

Only bad thing was breakfast no variety of anything eggs sausage no pancake for kids or cereal that was the only thing I will add but everything else was good pool and hot tub great

Partner

8/10

Excellent

03 May 2026

Sergio

Good

10/10

Exceptional

03 May 2026

Austin

Partner

10/10

Exceptional

02 May 2026

Joy

Great place for the money. Full hot breakfast.
Some areas were a little outdated, but overall clean and very nice!

Partner

8/10

Excellent

29 Apr 2026

Esmeralda

Clean rooms and friendly staff

Family_with_children

10/10

Exceptional

29 Apr 2026

billiejo

Everything was great.. room was clean food was hot and fresh hot tub was perfect

Partner

10/10

Exceptional

28 Apr 2026

Katina

My husband and I stayed here this past weekend and enjoyed our stay. The breakfast was good and the room was clean, staff was also very friendly and helpful, we did not use the pool or hot tub, but it looked nice. We had an issue with our key at first, but Phiney (I think was her name) helped us. The access to the river was the best part, we got our temp fishing license and caught a couple of fish. We enjoyed feeling so close to nature while right in the middle of everything, nice to sit back and watch the ducks and geese in a tranquil area. We will definitely stay here again. This place is a GEM!

Partner

10/10

Exceptional

28 Apr 2026

Markus

Great

6/10

Pleasant

27 Apr 2026

Willie

The breakfast was good the tv channels were not the greatest and the beds were not the comfortable pillows were too soft.

Partner

8/10

Excellent

27 Apr 2026

Rebecca

Newly renovated room; clean. Breakfast was nice. Hot tub and pool area was very clean and even had staff checking water quality multiple times while we were there.

Friends_and_family Family

8/10

Excellent

27 Apr 2026

Phillip

Breakfast was disappointing. Poor selection of options. Quality of food was meager.

10/10

Exceptional

27 Apr 2026

Sandra

We had a great time here. We were able to leave our car parked and walk to restaurants and shops.

Friends

10/10

Exceptional

26 Apr 2026

DORA

Breakfast was great. The front desk lady was rude

Partner

2/10

Poor

26 Apr 2026

Kellee

My card was IMMEDIATELY hacked upon signing into the WiFi. I paid extra for a River view view and got a view of a travel bus. I asked for handicap accessible room and was the 2nd floor. I had to pay for three nights in separate transactions and my keys did not work for the last night.

Family

8/10

Excellent

26 Apr 2026

Matthew

Breakfast wasn’t as good as previous stays. Hot tub and pool was nice and clean. Only third floor ice machine was working but didn’t Have signs explaining this, just telling you we’re all of them were located. Bed could have been more comfortable but was very clean.

Family_with_children

10/10

Exceptional

25 Apr 2026

Ariana

Clean rooms, near all the attractions.

Family_with_children

4/10

Poor

24 Apr 2026

Phanit

The breakfast was ok since the meal prices were high so it helped the exhaust fan didn’t work in the bathroom. They’re doing construction on the building and only half of it is done with some rooms in bad poor condition. My wife said there was a smell, but I couldn’t smell it because I had a cold other than that everything was fine and the staff was nice they did clean the room after one night

Family

2/10

Poor

23 Apr 2026

Brizzna

The rooms are outdated. You don't want to walk barefoot on the carpet. The walls are paper-thin. We could hear the arguments the couple was having next to us. It says no smoking, but it doesn't stop people from smoking outside there room. Our sink was cracked and broken. The bathroom door looked like someone had to break into it to open. Overall it wasn't worth what we paid.

Family_with_children

10/10

Exceptional

22 Apr 2026

Janet

My vacation was great the hotel was nice and clean location was great the only thing I felt should improve is breakfast they had no waffles or bagels and not many options to choose same breakfast everyday

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Ashley

Perfect for what we needed

10/10

Exceptional

21 Apr 2026

Autumn

Clean very.affordable room with everything we needed. Close to everything!

Partner

10/10

Exceptional

21 Apr 2026

Jillian

It was great thank you

10/10

Exceptional

20 Apr 2026

Stephanie

Very clean

10/10

Exceptional

20 Apr 2026

Shanna

Very clean. Very friendly and helpful staff

Partner

8/10

Excellent

19 Apr 2026

I personally prefer inside access to my hotel rooms when I travel, but these were outside access more like a large motel. Pool area was nice, but there were SEVERAL furnishing items placed all over the outside of the property because of an apparent update they are going through. Bed was very comfortable in my opinion. Breakfast was typical, but included and appreciated. Some creepy older lady (assuming a hotel guest) was very intrusive and overly interested in my 4 year old daughter while we were at the pool. Had to get the kids out and was ready to become physically defensive toward her. Fortunately, we were very observant and were steps ahead of her. Crazy old coot started chanting and saying something as we were walking out. Keep your kids safe! Major tourist area!

6/10

Pleasant

19 Apr 2026

Tina

Our toilet leaked and they refused to move our room. This was very frustrating and unsanitary. Also the beds were very uncomfortable. Pool and hot tub was nice as well as breakfast.

Partner

8/10

Excellent

19 Apr 2026

lakeysta

Location. Older but clean. Can walk to several attractions and restaurants.

10/10

Exceptional

18 Apr 2026

Wonderful hotel. We have stayed here more than ten times. It is located close to a trolley stop and the back of the property is on the water.

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

David

Beautiful pool and hot tub and great breakfast

Family_with_children

8/10

Excellent

18 Apr 2026

Michelle

The breakfast was okay, not much to choose from. Scrambled eggs, sausages, gravy and biscuits, cereals. It was exactly the same every day.
Room's we remodeled, flooring was beautiful and I was excited that it wasn't carpet! Beds and bedding were comfortable.
Great place overall!

Friends

8/10

Excellent

17 Apr 2026

Kayla

N/A

Family_with_children

10/10

Exceptional

16 Apr 2026

Joe

Everything was great, only recommendation was that possibly add muffins to breakfast

Partner

10/10

Exceptional

15 Apr 2026

Sarah

I was a little disappointed and would have liked the fire pit to be more close to the hotel. It felt a little isolated and not with the hotel . The fire pit was also a bit to high . Didn’t have chairs around the fire pit to relax . But did have picnic tables to sit at . The pool and hot tub was amazing . It’s indoor heated pool with a kiddie pool as well. Breakfast was good as well .

Partner

8/10

Excellent

15 Apr 2026

Chelsea

The breakfest was ok. The pool is small but big enough for the kids. The bathroom in our room was dirty. We stayed for a week and had to ask housekeeping to clean the room. Overall, our stay was fine.

Friends_and_family Family

10/10

Exceptional

14 Apr 2026

Erik

Checked all the boxes for us. Clean, cheap, comfortable with a pool and hot breakfast.great location perfect home base to explore the area

Family_with_children

10/10

Exceptional

13 Apr 2026

Brian

Great Breakfast and pool area!

Family_with_children

10/10

Exceptional

13 Apr 2026

David

The room we stayed in was not yet renovated as they are renovating the entire property but I will say that it truly didn’t need renovated yet . The room was clean and the hotel itself was very clean. The pool was open until 11:00 nightly which means you can go out on the town, do any of the endless things to do and still come back and spend time relaxing in the hot tub while the kids are swimming.

Family_with_children

6/10

Pleasant

13 Apr 2026

Jakob

Room was iffy, staff was good, breakfast wasn’t the best, hot tub didn’t even bother to try.

Partner

10/10

Exceptional

12 Apr 2026

Robert

We stayed 3 nights. I was here for a work trip (comic con vendor) and brought my son (4yo). My son had just been couped up in the car for 7 hours and was a ball of energy, the check in employee was incredibly patient. He was even more patient when I locked myself out of the room a mere hour later. Room looked great and very good price!

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Judy

I enjoyed the heated pool and hot tub. The property was well kept, the river bank, the pavillion/picnic area, the green plants throughout the property.

The staff was attentive to our needs when we had issues.

I was pleaseantly surprised at the room rate with all the amenities. We will definitely stay there when we visit Pigeon Forge again.

Partner

10/10

Exceptional

12 Apr 2026

Rachel

Breakfast was good. Pool area was very good. Would definitely stay there again

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Barbara

Nice clean quite place
Great breakfast and pool area was good

8/10

Excellent

12 Apr 2026

Dawn

Breakfast was decent. Hot tub felt great. Staff was friendly.

Friends_and_family Family

8/10

Excellent

12 Apr 2026

Gordon

Breakfast was fine would like fresh fruit.

Family_with_children

10/10

Exceptional

12 Apr 2026

Catherine

Second year staying here and love it

Family_with_children

10/10

Exceptional

11 Apr 2026

Diana

The breakfast menu should have more variety. Each day it could be different options, the three days we stayed was the same menu. Everything others were wonderful. 10/10

Family_with_children

10/10

Exceptional

11 Apr 2026

Karen

Clean room enjoyed my stay.

Self

2/10

Poor

11 Apr 2026

Kara

We stayed here based on previous good reviews, however they must have stayed somewhere else. The room was dirty- we had to remove spiders, flys and bugs daily; there were dirty clothes left from previous occupants between the mattress and the wall; and the carpet was nasty.
The WiFi was slow and intermittent in the room, but worked well from two blocks away. Loud trash pick up or construction started before 7am every morning. There was an overwhelming smell of pot, but that’s an issue most places you stay.
The breakfast and coffee were great and the pool looked nice.
Also, we paid for an upgraded room but were informed when we got there they did not save one for us, however they would not refund the upgrade fee, and told us to contact Hotels.com. We did, but Hotels.com was less than helpful and we had to eat the extra cost. Will not use them again for a long, long time, if ever and we will never stay at an Econolodge again. You get what you pay for, however this place is not worth the cost.

Friends_and_family Family

8/10

Excellent

11 Apr 2026

Joel

Hot breakfast daily. Renovated rooms are nice. Indoor Pool is nice. Hotel is being renovated and they start EARLY. If I had one complaint, it would be that. They start as early as 7:00 with room construction noise. It got very old during our 5 night stay. Very convenient location.

Family

8/10

Excellent

10 Apr 2026

Jesse

So nice having breakfast on the property. We loved the river in the back, our kids loved checking out the ducks. Also love the indoor pool, nice and warm in there!

10/10

Exceptional

10 Apr 2026

Jeff

Clean room

6/10

Pleasant

10 Apr 2026

Tanya

The breakfast was subpar, was hard to get a turn in the hot tub due to people hanging out in it drinking alcohol for long periods of time, rented 2 rooms that were supposed to be adjoined they were not and was 4 rooms apart. Very displeased

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Eswar

Positive: Housekeeping, front office is 5star we stayed for 5 nights everyday room always looked clean and fresh

Negative: Breakfast is good but menu remained same for all 5days we stayed which is so boring. They said room is remodel led but microwave is not cleaned(but replaced with new one immediately).

Overall good place for stay

Family_with_children

10/10

Exceptional

09 Apr 2026

Charles

For the price you couldn't beat the hotel amenities.Staff was friendly helpful and accommodating.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Deborah

Our grandsons enjoyed the pool.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Tina

The room was great. The outside grounds near the river was awesome.

10/10

Exceptional

08 Apr 2026

Megan

The rooms were very clean and housekeeping came by each day to remove trash and replace towels.

6/10

Pleasant

08 Apr 2026

Lisa

This was a spring break trip. It was what I expected. They are working on updating the rooms, we stayed on city side. I feel they are smaller than they were. We had trouble with air conditioning and noise. Other than that is was ok.

Family_with_children

8/10

Excellent

08 Apr 2026

Leah

Just wish somewhere to hang wet clothes after swimming and no hangers in closets . On street side so very noisy . Staff was great !

Family_with_children

4/10

Poor

08 Apr 2026

Dana Ashley

We had an interior room which overlooked the indoor pool and hot tub area. If these room had extra soundproofing within the doors or something I don’t think it would’ve been to bad. We went to sleep and woke up to all sorts of noice coming from the pool area. Very loud. Breakfast was okay.

Friends_and_family Family

4/10

Poor

08 Apr 2026

Samantha D

The stay was as expected, however my family and I were placed under a room with renovations going on. So at 7-8 in the morning, we were woken up by drilling and hammering when we were supposed to be relaxing and sleeping in. This even happened on Easter morning, I called the front desk - Laura answered, and when I explained I had a 9 month old baby in the room she brushed me off, and told me that they would be done soon. The next day was the same thing, so I had to call and request a room change. I just felt that whomever did the room assignments didn’t take their guests into consideration.

Family_with_children

10/10

Exceptional

08 Apr 2026

Kim

Kids loved the pool and the breakfast was great!

Family_with_children

8/10

Excellent

07 Apr 2026

Daniel

Good value in a good location.

Family_with_children

8/10

Excellent

07 Apr 2026

Daniel

Good value in a good location.

Family_with_children

2/10

Poor

07 Apr 2026

KellyAnn

Did not even stay. Took one look around and left. Room locked like it was not even clean. Beds looked dirty and bedding looked unwashed. Beds extremely uncomfortable. They also wanted 100$ down and then charged my credit card 270$ after the fact. I am still hoping to get my money back.

Friends

10/10

Exceptional

07 Apr 2026

carmen

Very friendly staff. Loved the laundry facility, i didn't get to use thw pool but seemed to be maintained properly. Breakfast was ok. Plenty of parking.