River Bend Inn

United States , Gatlinburg - TN
PIGEON FORGE, 2350 Parkway
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100 reviews shown

8/10

Excellent

26 May 2026

AMANDA

Room was clean, beds were comfy but the usb plugs next to them were broken. The bathroom was not in the best condition, shower curtain was all ripped up. The indoor pool was tiny and right inside the lobby. (Outdoor was closed when we stayed around spring break time). Breakfast was decent (eggs, biscuits and gravy, sausage, yogurt, cereals, juice). Great location, right next to a newer mini golf and the Hollywood wax museum.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Sara

Great experience. We ended up adding a day through Hotels.com which made two separate reservations and the person at the desk easily combined them so we didn’t have to move. Property is a tinge dated, but it’s clean and the bed was fantastic! Would definitely stay here again!

Partner

8/10

Excellent

24 May 2026

Taylor

The rooms were clean for an older hotel and breakfast was pretty decent. I will say the parking could be bigger and the beds were more on the tougher side BUT overall this was a good find for an older hotel and definitely not a scary motel pick! Lol if I ever go back for another hotel stay, I’ll have this one on my top picks

Friends_and_family Family

10/10

Exceptional

24 May 2026

Francis

Staff was great. Breakfast was excellent. Location was perfect. Plenty of parking space.

Family

10/10

Exceptional

22 May 2026

Robert

Parking was safe and easy.

Partner

8/10

Excellent

20 May 2026

Philip

The experience was good but the front desk staff lady really needs to work on customer service skills.

Self

8/10

Excellent

20 May 2026

Melissa

It was great stay for the price.

Family_with_children

10/10

Exceptional

19 May 2026

polly

Very clean place and staff were great. I'll definitely be staying here again. Cleanliness is the first thing I look for and this place was very clean.

Friends_and_family Friends

2/10

Poor

19 May 2026

Charles

This property is good for the mown

4/10

Poor

18 May 2026

Samantha

The air conditioning and pillows were dirty. Staff didn't enforce rules with the pool except the open and closing of it. Breakfast was horrible and was the exact same every day.

Family_with_children

10/10

Exceptional

16 May 2026

Timothy

Loved the welcoming atmosphere of this hotel. The breakfast was well stocked and inviting, room was clean and everything worked as it should in the room. We enjoyed the rocking chairs down by the river. Owner and staff were pleasant. We enjoyed our stay here and would not hesitate to book again on a return visit!!

Family

6/10

Pleasant

15 May 2026

Natascha

The hotel is old and shows a lot of wear. Toilet had a high pitched screech when flushed, broken sink. Heat was cranked up in the breakfast area so it was not tolerable to sit there and eat. Front desk clerk wasn’t very friendly. The housekeeper was very nice and replaced towels timely. Pillows were very flat but the beds were comfortable enough for a hotel. Parking isn’t great. The location is close to everything but there is also a lot of noise from cars at night.

Family

10/10

Exceptional

14 May 2026

Tricia

Clean room. Person that checked us in was rude but everyone else was nice

Partner

10/10

Exceptional

12 May 2026

Ruy

The price was unbeatable, and the view was amazing with the mountains in the distance. Breakfast was better than expected. I'll definitely stay here next time I drive through

Partner

8/10

Excellent

12 May 2026

Jerry

Yes

Partner

10/10

Exceptional

09 May 2026

Mark

Nice centrally located with reasonable prices. Handicap accessibility is good. Nice breakfast included. We have stayed here before and will again. 👍

8/10

Excellent

09 May 2026

Kelly

Nice property, especially being on the river.

6/10

Pleasant

09 May 2026

Bonnie

Booking a room can be difficult, I understand. However the business needs to be upfront about rules. I always book a room with a balcony because I smoke. Arriving at this place I find out smoking is not allowed on the property, even the balcony. 300.00 fine. Otherwise it was fine but we will never stay there again.

Family

10/10

Exceptional

07 May 2026

Brenda

I love the outside balcony ! Friendly staff.

Partner

8/10

Excellent

05 May 2026

Dylan

It was ove

8/10

Excellent

05 May 2026

Paula

This hotel was a good price for the area. It is overall a little rundown feeling, but the room was clean, the bed was comfortable, and the shower was decent. If you need a place to stay for a night or two it is a great deal! There was decent amount of parking in the back of the building.

Self

10/10

Exceptional

05 May 2026

Jeremy

View of the river was amazing

Partner

8/10

Excellent

03 May 2026

Keely

The room was very nice and the staff was super sweet

Friends

8/10

Excellent

01 May 2026

Denisha

The breakfast was hot and fresh. The room was clean it was close to everything you wanted to do in town. When we go back to Tennessee we will be staying there.

Family_with_children

8/10

Excellent

30 Apr 2026

Chad

The hotel was pretty clean,had a helpful staff and well worth the money. I wished the hallways were cooler and the vending machines worked but overall very happy with my stay

6/10

Pleasant

29 Apr 2026

Melissa

Used great value bread for breakfast area, with watered down gravy for the smallest biscuits I've ever seen. The indoor pool is tiny. Will be staying somewhere else next trip down.

Family

8/10

Excellent

27 Apr 2026

Anna

The beds were very firm, and there weren’t a lot of parking spaces. However, it was very clean, the small patio was nice, and the little creek behind the property was pretty. The indoor pool also looked nice, but we don’t have time to take advantage of that due to it being a very busy, short trip.

Family_with_children

6/10

Pleasant

26 Apr 2026

Santana

Rooms were clean. However the breakfast there was very minimal and not enough food for guests.

10/10

Exceptional

26 Apr 2026

Jane

Great place to stay for a short trip to Pigeon Forge. Close to everything we needed.

Partner

8/10

Excellent

25 Apr 2026

Troy

Very clean property easy parking and access to building , loved the balcony for sitting to unwind after a busy day

Family

10/10

Exceptional

23 Apr 2026

Fred

The room was nice and clean and we had a nice view. We've stayed here in the past and like the location. Check in and out was easy and staff was friendly.

Family

10/10

Exceptional

23 Apr 2026

James

The place was great, except for gravy.😖
Loved the river and wildlife. Would and will stay again. Price and value were unbeatable.

Partner

10/10

Exceptional

21 Apr 2026

Dorothy

Staff was super nice and helpful and room were clean. I’ve already booked for May!

Family_with_children

6/10

Pleasant

20 Apr 2026

Kara

The rooms were clean but they aren't very quiet. We could hear all the traffic from the road and at 4 am a garbage truck emptying a large trash can and slamming it back to the ground and doors slamming closed from other rooms on our floor. It was okay stay just maybe bring ear plugs if your a light sleeper.

Family

6/10

Pleasant

18 Apr 2026

Rusty

Only 1 of the 2 pools were open. No seats were available around the pool.

Partner

10/10

Exceptional

18 Apr 2026

Ronald

Everything that I needed.

Self

2/10

Poor

17 Apr 2026

Deanna

The place was not very clean. Dirty balcony, dirty, microwave & refrigerator. Ice machines was dirty. TV all scratched up.

Self

4/10

Poor

15 Apr 2026

Tammy

The pool area was ok . The towels are small . Building needed updating . Our view from the balcony was a house and a dirt pile . The toilet leaked from the bottom of the toilet . I called downstairs to report it , the receptionist at the desk tells me she will get someone on it . It was never fixed . It's ok if you want to save money and don't want to spend a fortune . I will never return again .

Partner

4/10

Poor

14 Apr 2026

Seemore

Upon arrival to the hotel i was greeted by a lady in glasses. Very nice and very helpful. They said they had issues processing my payment, i had made the reservation on February 23rd through Expedia. They said the payment was declined, but i had the receipt stating it was paid. The owner or manager came and said to check me in anyway. The normal process calls for an ID and Credit Card. I give them my cards and was told all was fine. Once i got to the room i had 3 charge attempts on my card from this hotel without my permission. I then recieved a call stating it was figured out. That aside the room was not very clean as my child walked around barefoot before the pool and his feet were black. The outside light also was broken. Not to mention the view i had was not of a river at all, but a vacant newly built house that blocked the pigeon forge strip as well as the river. The pool was okay, but the water was way too hot and chlorinated. My eyes were burning after the pool for awile. All this being said the staff member who checked me in was very nice, but i would recommend staying else where if vacancy is available near by.

Family_with_children

10/10

Exceptional

13 Apr 2026

Eilyn

Fue muy bueno. La habitación estaba limpia , el lugar y la piscina. Recomendado.

Family_with_children

10/10

Exceptional

13 Apr 2026

Audrey

Rooms and property were clean.

Friends

10/10

Exceptional

12 Apr 2026

Tracy

Went for spring break was disappointed that the outside pool wasn’t open. Other than that everything was clean and staff was great. Loved sitting in the rockers by the river

Friends_and_family Family

4/10

Poor

12 Apr 2026

David

Was not impressed at all

Family_with_children

2/10

Poor

12 Apr 2026

Rose

We chose not to stay after walking into the room and the front desk would not give me a check out receipt. We were in the room for 3 mi utes

Friends

6/10

Pleasant

10 Apr 2026

Amaal

Clean and comfortable room. Staff was friendly. Parking was convenient. Location was great!
Only thing that could use a LOT of improvements was the breakfast, very limited options, no Waffle maker, no Bagels, no cream cheese…. etc.

Family_with_children

8/10

Excellent

10 Apr 2026

James

Parking was easy, staff friendly and room super clean

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

amanda

The room was clean! The indoor pool was open and clean! Breakfast was amazing!!! The staff at the desk wasn’t very friendly but the room service mad our beds everyday and gave us fresh towels

Friends_and_family Family

10/10

Exceptional

07 Apr 2026

Meghann

The staff was wonderful. The indoor pool is great. The location is perfect. The only problem was the ants on the breakfast food. There were a couple in the room, also

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Landon

Amazing location

Partner

8/10

Excellent

05 Apr 2026

Cheryl

The room was clean and the internet worked well. The check-in staff was not rude but was not friendly or welcoming either.

Partner

10/10

Exceptional

04 Apr 2026

Roy

Did like parking garage

Self

10/10

Exceptional

03 Apr 2026

Juneda

Great location!

Family_with_children

10/10

Exceptional

03 Apr 2026

Kimberly

Rooms were nice. the river was pretty to watch from the balcony.An by parking all an all it was a good place to stay while we visited

Family_with_children

2/10

Poor

02 Apr 2026

Arnold

Lady at front desk that worked afternoons was rude and you could tell she hated her job and didn’t care about anything. Pool was extremely small and had way to many chemicals in it first time in both myself and my 2 kids got basically a chemical burn and pool was supposed to open at 11am but really it just opens when ever the employees thank about it 12:20pm one day. Pictures on the website made everything look way better than it truly is. Our first day in our room we didn’t have any hot water. Vending machines were out of order drink machine was out of order ice machine was out of order. Room was smaller than expected. Shower curtain was falling apart and the first time my little girl took a bath she noticed poop on the front outside bottom of the toilet bowl that had not been cleaned wall had hole in it (just one that I noticed). Carpet made my white socks brown.

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Lisette

The staff were excellent. We will definitely return!!!

Friends_and_family Family

6/10

Pleasant

31 Mar 2026

Phillip

Not much parking

Self

10/10

Exceptional

30 Mar 2026

Stephenie

Plenty of parking was available

Family_with_children

6/10

Pleasant

30 Mar 2026

Staci

This is a good hotel. I only really used it to sleep and shower. Staff was nice. Rooms are older, clean but older. Would stay again.

Self

8/10

Excellent

28 Mar 2026

Katesa

Hotel was clean, had a pretty view of wheel from our balcony, feeding the geece and ducks and watching river was relaxing. Pool was clean and warm they providied towels.

Downsides pool was small but nice
Hotel needs some updates through hallways to rooms it ages it significantly. Food provided was okay for a contential breakfast but wish they would add bagels and cream cheese to menu.

Location is good nice to have a red light that takes you to parking lot .

Walking distance to great food

Front desk and breakfast crew could be more chipper and friendly. Coming froma. Hotel background i underatand southern hospitality and it goes a long way in how people feel entering hotel to checkin and check out.

It was mustand car week and they were up and down strip roaring pipes etc and could get a little nosey at night and could hear in room but it didnt bother us that bad.

Coffee provided in room was weak 😴 i would suggest you bring your own coffee pod machine or buy liners and roasted coffee for their machine for a better experience. The firdge was a decent size for a hotel room. Overall room was clean.

2/10

Poor

26 Mar 2026

Sophia

Everyone except the one woman that worked night was ok

8/10

Excellent

25 Mar 2026

Richard

We just stayed one night as we arrived early. Staff was nice, rooms were clean, but indoor pool was the smallest I’ve ever seen before. The hotel in general seemed very outdated. “Breadlfast” was frozen sausage patties, frozen biscuits and eggs. Rest was all microwave items. Not bad for the price we paid, but def needs updating.

Family_with_children

8/10

Excellent

24 Mar 2026

Ashley

Close walk to the wax museum and a few restaurants. Outside pool was not open yet and the inside pool was small. The breafast was good but needed more choices on different days. Rooms were clean and the balcony had a great view over the mountains and river. This hotel was great for the price.

Family_with_children

10/10

Exceptional

22 Mar 2026

Michael

Great location and very clean rooms

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Bobbie

Rooms we're clean.

Partner

6/10

Pleasant

16 Mar 2026

David

The place is very clean and the staff is wonderful. This is a very no frills hotel, but it suits the basic needs. However, the full breakfast offered is nasty. It consists of frozen mini muffins. Bread, because the toaster is broken, dry cereal. The Premade frozen eggs warmed up in a microwave (yes, we watched the lady pull a bag out of the freezer chip at them with a mallet before shoving them in the microwave).

Sadly we had to go spend extra money every morning for breakfast elsewhere, which was an added expense we didn’t plan on. When we book a hotel that says breakfast, we expect it.

Again, the staff is great, especially the husband and wife managers. They were fantastic to our family.

Family_with_children

8/10

Excellent

15 Mar 2026

April

Staff was friendly. The room had a funny smell it was coming from one of the beds. Sour bedding like it wasn’t completely dry The pool was amazing tho.

Self

10/10

Exceptional

13 Mar 2026

Julie

This place far exceeded our expectations! It was in a great location, and the sho

10/10

Exceptional

04 Mar 2026

Lauren

Proximity and clean room

4/10

Poor

03 Mar 2026

Boyd

The rooms were great. The location was amazing. As far as the staff from the very first day they were rude. Any questions we had we were brushed off or ignored and a few of the staff worked we just very short and not helpful. It was hard to feel welcomed when trying to check in or ask questions.

Family_with_children

2/10

Poor

27 Feb 2026

Jasmine

Just no

6/10

Pleasant

23 Feb 2026

Teresa

The person working the desk when I checked in was not personable. She was efficient. Most of the staff just did their jobs without interacting with myself or my aunt while we were there. One gentleman on staff did speak to us the day we left. The carpet on the fifth floor desperately needs to be cleaned. Someone vomited outside the elevator and several more spots down the hallway. It looked like someone had tried to clean it up, there was no smell, but the stains were very visible. I have stayed here several times before and the staff was friendly and welcoming. This was a completely different experince. The room was clean, but the door to the balcony and the balcony itself look like they need to be updated. The covered parking garage, which has always been a nice feature, had a pair of women's underwear lying on the ground. This did not make make us feel very safe. I'm sorry, but we will probably stay somewhere else next month. The person at the desk when checking out did not smile, ask about our stay, or even wish us safe travels. Good customer service goes a long way. I hope these comments are helpful. Your location was perfect for a quick shopping trip.

Family

2/10

Poor

22 Feb 2026

Kaylee

The hotel lied to us told us that we could cancel anything everything because we were in a very bad car accident. Our car was totaled on the way to the hotel and was told earlier that day we couldn’t cancel so on the way up here trying to make the hotel reservation we crashed told them hey we crashed so it should be fine. It should yeah you can go ahead and call Expedia and then whenever we call Expedia Expedia talk to the hotel again in the hotel so I’d absolutely not we will not change it. We will not refunded or anything. It is past the deadline of the hotel check-in you guys lost all your money on this hotel so yeah I don’t use this hotel because they are liars fraudulent, and do not care about accidents conditions or anything like that.

Family_with_children

10/10

Exceptional

20 Feb 2026

Daniel

Room was great

10/10

Exceptional

16 Feb 2026

Stacy

Clean rooms and nice staff. The WiFi was awesome as I didn’t get good signal around the area.

Friends_and_family Family

10/10

Exceptional

10 Feb 2026

Jesse

Room was very clean, staff was very friendly as well!

8/10

Excellent

08 Feb 2026

james

The room was clean the staff was great and the bed was comfortable

Self

6/10

Pleasant

28 Jan 2026

Torie

Room was a little dirty, especially the bathroom. We were only allowed to use the back entrance once the sun went down. Their breakfast was mediocre at best. Not an awful stay, just could have been a little bit better.

Leisure Family

10/10

Exceptional

24 Jan 2026

Harlon

The hotel was in a great location in Pigeon Forge close to many attractions. The staff were very friendly and the room was in good condition and clean. It was also a great price for this area!

10/10

Exceptional

20 Jan 2026

Terry

The staff was extremely friendly and helpful with advice of things to do there. It’s close to everything. Love feeding the ducks on the river in the back of the hotel. The covered parking was wonderful. The room was impeccably clean. We have already booked it again for next month. You have to stay at this hotel!

Leisure Family

8/10

Excellent

20 Jan 2026

Kortnie

The staff was very courteous. The rooms were clean, there was not any weird smells. The pool was okay for the size for an indoor pool. My kids loved it lol.

Friends_and_family Family

8/10

Excellent

20 Jan 2026

Jaimie

Room was nice and clean. Lots of load children. Breakfast was terrible. Bed was hard.

Friends_and_family Family

4/10

Poor

19 Jan 2026

April

Staff were rude ! We had kids an they put us on the top floor but complained about them on the elevator that was slow so kids being kids get impatient waiting walking the stairs or wanting to jump on the elevator on next floor because it was open on that floor . The pool was on 1st floor so they were back and forth a lot why not just put family’s with kids on floors close to pool knowing that’s where they will be most of the time :/ Said they were to noisy but all we herd was a screaming mom and toddler two doors down well kids are loud especially when you have two rooms full.

Friends_and_family Family

8/10

Excellent

19 Jan 2026

FAITH

Balcony view was,1/2 parking lot & 1/2 river. Quiet & very convenient location. Room was comfortabie & pretty clean.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Megan

When I stay at a hotel, I worry about cleanliness but have never had a problem at this hotel, it’s always so clean and smells great. The pool water was so warm, my daughter loved it! We’ve stayed here many times and plan to stay plenty more times. Only advice I’d say is add a full length mirror in the rooms, it’s so helpful when several are getting ready. Wonderful, friendly staff too!

Friends_and_family Family

8/10

Excellent

18 Jan 2026

donna

I go to pigeon forge and stay at River Bend often, they are friendly and located in a great location and are fair priced, by a red light so easy to get out, would highly recommend it

Friends_and_family Friends

8/10

Excellent

11 Jan 2026

Pam

Parking was easy. We got to park next to the entrance both nights we were there. The staff was nice . The room was clean and beds were comfortable, except the remote was dirty and grimy The walls were thin and I could hear the baby crying next door last night We had a room with a balcony and a view of the river. However if you donot like road noice or hearing ducks at 4:30
In the morning don't get a balcony room Over all the place and stay was nice

Partner

10/10

Exceptional

09 Jan 2026

Christina

One of thr cleanest hotels ive ever stayed in. Staff was great. You know when you stay in a hotel in the maids going around you can hear everything but it was so quiet I never could tell when they were cleaning. And the cleaning stuff was so sweet everybody there was so sweet definitely will stay here again. If you're a big smoker you might not want to stay here. No smoking at all in the premises thank God I always smoke 4 cigarettes a day.

Partner

10/10

Exceptional

07 Jan 2026

Nigel

clean room

Friends_and_family Friends

8/10

Excellent

07 Jan 2026

Milton

It was good

10/10

Exceptional

07 Jan 2026

Rachel

Had 2 rooms to fit 8 of us. Both rooms were clean, smelt great, clean linens, clean bathrooms, and the floors were clean. Hotel was in a great location and the pool was clean.
Will stay again!
10 out of 10!

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Cynthia

Th room was super clean, smelled great, staff were all really nice

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

Jane

We went for a cheap getaway. The hotel was pretty old, stained hall carpets, mound round the bathroom faucet, stains down the lower bathroom walls etc.

The front desk staff need training they are so rude. We walked in at 1 to see if we might be able to check in early and were met with a lady saying gruffly “nothings available”. I find this hard to believe that not a single room is free but even so, her tone and literally that’s her welcome! Terrible.
We came back after checking in time, new front desk lady, not very smartly dressed and also with an attitude. Just like she didn’t want to be there.
Not a great start.

The room was clean, balcony overlooks neighboring property which is a building site. Bathroom clean but run down.

Pool, tiny and in the main corridor and also by a front door so it is not the warmest and if you’re swimming every passerby is staring at you.

Pool links onto second floor with balcony so if you’re ok that floor it may be noisy.

Breakfast was honestly so bad we went out the second day. It runs till 9 and they are very aggressive at closing it exactly on time. No yogurt, no peanut butter or cream cheese, no waffles or pancakes, no bacon or boiled eggs.
It’s hard horrid little sausage patties and some scrambled egg (very bland), a bit of bread, some tiny muffins and that’s it. It’s poor. Even for a lower class establishment.

We were barely in the hotel as we were out so much so it didn’t matter.
Will I be back? No.

Leisure Family

10/10

Exceptional

04 Jan 2026

Tommy

The smell was amazing!

Partner

10/10

Exceptional

03 Jan 2026

Donna

Spotless room and courteous staff. Breakfast was the best and the indoor pool was very nice. Every part of your facility was clean and welcoming. Thank you.

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

Danielle

Room is ok, ceiling is peeling, got charged for my 16 year old even though she is not an adult. The walls are very thin, can hear both of the rooms next door.

Leisure Family

8/10

Excellent

01 Jan 2026

Wayne

Great location

Partner

4/10

Poor

01 Jan 2026

Coralys

No me gustó que cobraron extra por añadir a una niño en mi cuarto,El desayuno pésimo, y las alfombras más sucias no podían estar.
Además que esta gente te velaban como si te fueras a robar algo de la propiedad.

Family_with_children

2/10

Poor

31 Dec 2025

Christina

The room was good, they motel wants to charge for a balcony - the balcony is facing the parking lot. My family booked four rooms for this trip. The last night before leaving the children were playing in the pool. We was told to be quite because there were guest. The manager was notified and nothing was done. I had planned to use this motel yearly. But the incident changed my mind.

Leisure Family

6/10

Pleasant

31 Dec 2025

Christina

The room was clean and the location was great.

Leisure Family

8/10

Excellent

30 Dec 2025

Diane

Yes