Timbers Lodge

United States , Gatlinburg - TN
PIGEON FORGE, 134 Wears Valley Road East
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100 reviews shown

10/10

Exceptional

14 May 2026

ann

Great place. Awesome location. Close to everything you might need last minute. Comfy beds. Big screen TV. Lots of towels. Quiet. Only no breakfast. Just coffee

Family_with_children

6/10

Pleasant

12 May 2026

James

The room was very clean and comfortable. Good thing there was a power strip in the room so I could plug in the microwave and coffee maker. Staff was friendly. Breakfast consisted of oatmeal, cereal, yogurt, milk, and coffee.

Friends_and_family Family

4/10

Poor

06 May 2026

Odalis

Hotel was really outdated. The mattress in the room was very hard. Not easy to sleep in.

6/10

Pleasant

05 May 2026

Wendy

Beds were comfortable, but very noisy with movement. Room and linens were clean, but it looked as though the walls had never been cleaned. There as something on nearly every wall. Also,it's quite noisy in the mornings since it's across from the strip (race tracks), but that wasn't a big issue for us. I'd stay there again, b/c the price was good, but it would never be my first choice.

Partner

8/10

Excellent

04 May 2026

Travis

Rooms clean, staff friendly

Partner

10/10

Exceptional

03 May 2026

Joseph

Dog friendly

Pet

8/10

Excellent

26 Apr 2026

Christie

This property is well located with fun, helpful staff. It had everything we needed and was convenient for both restaurants and activities. With a bit of TLC this could be a fabulous hotel. It seemed like they're working on getting things rolling!

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Darren

Fun stay? In a fun town….recommend

Partner

6/10

Pleasant

22 Apr 2026

Bobby

Tv didn't work. Only cereal for breakfast

Family

10/10

Exceptional

21 Apr 2026

Carole

Clean room and parking is sufficient.walking distance to the island.

Family

10/10

Exceptional

21 Apr 2026

Amanda

This was our 2nd time staying here. We absolutely enjoyed it. Room smelled amazing upon arrival. Beds beautifully made. Beds are super comfy. This place is close to everything.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Gavin

Yes parking was easy and was clean friendly staff

6/10

Pleasant

19 Apr 2026

Nancy

The best thing about the property is the location. Stayed during Rod Run they sent me a message the day of that we couldn’t park a scooter there and firmly let me know it would be ask to be moved. Service seemed forced. One guy in the evening was very nice. Pool wasn’t ready, elevator was broke, we were in the 3rd floor and had to carry everything upstairs, it was fixed the next day. Beds were lumpy. Plenty of room for the 5 of us just not good sleep. The place could be a great place if they took a little more care of it. Trash, mattresses, alcohol bottles were laying around the grounds. I tried to cancel and move to another hotel but was told it was non refundable. Some cleaning and care for the place would make a HUGE difference.

Family_with_children

6/10

Pleasant

17 Apr 2026

Deborah

Pool was not open even though it was 85 outside. Room was clean. Jacuzzi’s jets were not all working properly. Building and room was showing signs of age. Air conditioning worked well. Staff was nice.

Partner

10/10

Exceptional

15 Apr 2026

Christopher

We had a really great time, y'all.

Partner

6/10

Pleasant

13 Apr 2026

Scott

Many advertised amenities (such as breakfast) were unavailable. Room was clean and functional. Good for short stays on the strip at a reasonable price

Partner

6/10

Pleasant

13 Apr 2026

Patricia

Tub handles broken..room smells of moldy cigarettes and stuffy.not as roomy as pictured. Hardly no plug ins worked.

Partner

10/10

Exceptional

13 Apr 2026

cala

booked adjoining rooms, rooms were well maintained. enjoyed the stay

Friends

10/10

Exceptional

10 Apr 2026

Jack

Very good deal for the price, the loft room is perfect for families. Place could use a little updating but that is part of it’s charm, I would stay here again in the future.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Aaron

Pool was closed ac was good

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

merilyn

Location is great

Family

10/10

Exceptional

06 Apr 2026

Matt

Clean room, conveniently located. However, due to the location it can be noisy from traffic. Great staff. Would stay again.

10/10

Exceptional

06 Apr 2026

Christopher

Clean room and friendly staff. Spacious and comfortable rooms.

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Joseph

Pet friendly

Pet

6/10

Pleasant

31 Mar 2026

Sara

The queen rooms are older. Only had one big towel, there were two of us. First room smelled of marijuana, was able to move rooms. Beds were comfy enough. Location is great

Partner

10/10

Exceptional

28 Mar 2026

Bobbi

Loved the room!!! Bed was so comfortable.

Partner

8/10

Excellent

23 Mar 2026

Christy

The front desk staff were amazing! She got us checked in early, fast and efficiently. The room was nice. The coffee was disgusting, and there were hairs all in the bed, the only downfall of the stay other than not having breakfast provided for the price.

Partner

8/10

Excellent

22 Mar 2026

robert

Just didn't like the pillows, too flat

Family

2/10

Poor

21 Mar 2026

Muncy

Pool was not filled. Bed had yellow stains on the sheets and cover. Mattress was a spring mattress that was sinking in the middle with the spring coming out in spot. Didn’t even unpack, left and booked another hotel

Partner

8/10

Excellent

20 Mar 2026

Sandra

Across street from amusement park, so it’s noisy until park closes. Located at busy intersection, difficult to get out of parking area. Otherwise ok. Beds comfortable.

Pet

10/10

Exceptional

19 Mar 2026

jessica

Only complaint is there was a dirty wash rag in the bathroom on the floor. Everything else was great! Beautiful place! beautiful room!

Partner

10/10

Exceptional

17 Mar 2026

Heather

Thought there was a full kitchen but its just a convection microwave oven. Bought food to cook and couldn't. Love the spacious room, the fact its on the river, and love the wood atmosphere.

Partner

10/10

Exceptional

17 Mar 2026

Armando

Great location. You can walk to the island.

Pet

6/10

Pleasant

08 Mar 2026

Jeffery

Knot enough pictures on the website

Partner

6/10

Pleasant

07 Mar 2026

Dee

Room was clean. Mattresses and pillows need to be updated not very comfortable.

Partner

8/10

Excellent

05 Mar 2026

Lisa

It was a great place to stay for a few nights. The price is reasonable and plenty of room for 5 people.

Family

4/10

Poor

16 Feb 2026

Mary

The room was not clean. Blow of stained pillow. I had to clean out the jacuzzi tub before using it and the sheets smelled and looked dirty. The towels smelled as well. Hair all over the bathrooms. Neither blow dryer worked. Key quit working multiple times. Once was at 5:30 am no one stays at the property over night so I had to call emergency number multiple times before getting an answer then had to wait 20 mins to get another key made. Expensive stay and a bad experience.

10/10

Exceptional

01 Feb 2026

Matthew

Nice and informative staff. Room was roomy and clean.

Partner

4/10

Poor

27 Jan 2026

Leigha

Room 111. Wood trim loose in the bathroom. Hair in bathroom floor. Beds hard as a rock. Water had leaked in the ceiling. Was dried brown water spots with black mold growing on the wood trim and drywall on ceiling. Wood paneling on ceiling was warped from being wet previously. Had an asthma n allergy attack from the molds in the room. No staff in the front office to call for concerns or to check out.

Leisure Family

8/10

Excellent

25 Jan 2026

Diana

Room was clean, staff were nice. We enjoyed the jacuzzi tub after a long day of walking. Very close to all the pigeon forge entertainment. We would stay again.

Partner

10/10

Exceptional

22 Jan 2026

Johanna

The room was clean and stocked. Staff was really nice.

Partner

10/10

Exceptional

19 Jan 2026

William

Good price good room right in the middle of most of the action can walk to the island

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

MARIE

Clean rooms, friendly staff!

Partner

10/10

Exceptional

18 Jan 2026

James

Amazingly clean and nice property. Will definitely back in the future

Leisure Family

4/10

Poor

04 Jan 2026

Christina

They claim that they have breakfast, but we went down both mornings and there was nothing.

Leisure Partner

2/10

Poor

03 Jan 2026

Christian

Room was not ready when I arrived. Given room key that didn’t work. Then it stopped working the next day as well. Breakfast goes from 8am-9:30am so if you’re a early riser that wants to get out and adventure right away there’s no way you’ll be taking advantage of that.

Leisure Family

2/10

Poor

03 Jan 2026

Cassie

The room was very dirty and run down. There were holes in the walls in both bathrooms. Several light fixtures either didn’t work, or didn’t have light bulbs. The pillows were extremely flat, and mattresses were all three very hard and creaky. Walls and fan blades were covered in both dust and dirt smudges. The upstairs shower drain was clogged with hair. The downstairs floor was peeling up and had many holes in the high traffic areas.

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

kimberly

We stayed in honeymoon suite it’s absolutely huge and the jacuzzi and fireplace was amazing we went for new years( we have for last 5 years) and this is the absolute perfect location to the island we go 8-10 times a year to the smokies and found this place 3 months ago and have stayed 3 times since and this will be our first choice from now on

Leisure Partner

2/10

Poor

30 Dec 2025

Roger

Ridiculously loud AC ~ Sounded like a hurricane was about to hit. Walls VERY thin!!! You could hear upstairs, next door and outside all night. As a first time guest, VERY disappointed!!
Before arriving I was excited to stay here from the pictures online- yet deceiving. Loved the rustic feel - just so disappointed. Will not recommend or stay again. Deserve a refund.

Partner

2/10

Poor

27 Dec 2025

Kevin

Beds were horrible . Could feel the wind inside our loft , bathroom up stairs shower broke and toilet down stairs was broke

2/10

Poor

27 Dec 2025

Bobby

No hot water, mold in shower, toilet didn’t work properly and room had a musty smell so we left on day one and got a much nicer place

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

ALEJANDRO ALCANTARA

I love this place; whenever we go, we stay with them, but I wish they had fresh breakfast, eggs, milk, real food, fruit, a proper breakfast full of vitamins

Leisure Pet

8/10

Excellent

26 Dec 2025

Joanne

It is in a great location, walkable, convenient to many area attractions including Dollywood. The loft rooms held the 4 of us easily but would be great for large families as long as your bedtime is all the same. However, it is aging, linens should be replaced, towels were stained although clearly washed. If you are not picky it is worth it.

Leisure Family

10/10

Exceptional

22 Dec 2025

Teresa

Needed some repairs

8/10

Excellent

22 Dec 2025

Dennis

Clean room

Leisure

6/10

Pleasant

22 Dec 2025

Kim

Room wasn’t very clean, never took out trash, light bulbs blown. This could be a really good place just lacking in housekeeping.

Friends_and_family Family

2/10

Poor

21 Dec 2025

Michael

It was terrible the lady at the desk was terrible and. Rude we didn’t even stay there we left and went to another hotel

10/10

Exceptional

21 Dec 2025

Michael

Yes

10/10

Exceptional

19 Dec 2025

Charlie

Very clean

Business_and_leisure Self

4/10

Poor

17 Dec 2025

Jacob

Was told that breakfast was between 8 and 9. Lounge door was still locked at 830 am despite the fact there was supposed an office associate there 24 hours. Multiple outlets in our room did not work. The lamp by the kind size bed did not work. The rooms phone to call front office did not work. Jacuzzi tub in our loft was dirty, had to clean it before use. Dust all hanging from the ceiling. The complimentary shampoos on the bathroom counter were covered in some type of crusty gunk. Honestly dont think i would go back. Gfi was tripped and light did not work above the jacuzzi. There was a hole in the wall of our bathroom. The dresser in our room was falling apart. Honestly wish i could just get my money back frome my stay. Was not satisfied at all

Leisure Family

8/10

Excellent

15 Dec 2025

Jessica

Room was great and the staff was courteous. Great showers! Plug in bathroom didn’t work and no usb ports to plug into but We still really enjoyed how close the room is to the Island.

10/10

Exceptional

10 Dec 2025

Angela

didnt eat it

Friends_and_family Family

8/10

Excellent

10 Dec 2025

John

Room was clean. Area was safe and close to what we were doing. Breakfast could use some sprucing up but otherwise, great place to stay.

Leisure Partner

4/10

Poor

09 Dec 2025

GEORGE

We are glad we didn’t pay alot for the room. The floor was bad it looked like it was coming apart. The coffee maker was missing. I asked for one and they gave me one me didn’t work. I had to go get another one. The breakfast. Was a joke they didn’t have fruit or any thing fresh it was packaged junk food. I would not recommend this place to anybody and I definitely will not come back.

Partner

10/10

Exceptional

05 Dec 2025

Sherry

Noise outside is a little loud room walls are thin hear everything next room is saying

Leisure Family

8/10

Excellent

04 Dec 2025

Abhishek

very helpful staff. Amenities like TV and phone could be improved to justify the costs.

10/10

Exceptional

26 Nov 2025

William

Room was clean and smelled good, yes how a room smells makes a difference to me. With in walking distance to several attractions and the island. Front staff was very helpful and friendly. Free coffee all day with french vanilla cream made is well worth it.

Partner

10/10

Exceptional

25 Nov 2025

Tammy

The room is very clean. We stayed seven days we enjoyed ourselves thanks to the staff.

8/10

Excellent

24 Nov 2025

RODNEY

Clean room, friendly staff. Fireplace in room did not work and not a real breakfast.

Partner

2/10

Poor

24 Nov 2025

Jennifer

After we came back from eating there were other guests standing in our room. They had double booked our room and gave someone else entry as well. Our privacy was severely violated. After the incident we were unable to relax and rest. Hoorible experience without any apologies offered.

Leisure Family_with_children

6/10

Pleasant

17 Nov 2025

shane

Low water pressure and water didnt get warm in shower. The front of the fireplace glass was loose and needed repair. Lamp near fireplace was broken and leaning stand needed repair. Could hear the neighbors beside us and above us through the walls and ceiling. Microwave

Partner

10/10

Exceptional

14 Nov 2025

Janet

This location is great! Right in the middle of everything. You can walk to the Island. Rooms are clean and comfortable. Staff are wonderful!

Leisure Pet

8/10

Excellent

09 Nov 2025

Brenda

Clean room. Convenient to the Island, Flavortown, and so much more. Quiet area. One block off the strip.

Leisure Partner

2/10

Poor

09 Nov 2025

Andy

I had a very disappointing stay. The room was extremely noisy — I could hear every car passing by and sounds from neighboring rooms. Shockingly, there was an unsecured shared door between my room and the next, which made me feel unsafe. The neighbors had a dog that barked constantly, especially when they were away, making it hard to rest.

There were people frequently walking past my window and peering in, which felt intrusive and unsettling. I believe they may have been staff or management, but their behavior was inappropriate. The room had a strong, unpleasant odor — a mix of pet smells and mold — and felt poorly maintained.

While the exterior of the property looked modern, the interior was outdated, resembling a motel from the 1960s. The bed was uncomfortable and squeaked with every movement, and overall, the furnishings were old and worn. Given the condition and experience, I would say $15 a night would be a more appropriate rate.

Business Self

10/10

Exceptional

07 Nov 2025

Lora

Great

Business

10/10

Exceptional

07 Nov 2025

Jay

From the time we booked the room until we said good-by the experience was great . Nice large clean rooms. Location was perfect. Low noise, great parking. What a great time my wife and I got to celebrate our 40th anniversary.
Thanks so much….

Leisure Partner

6/10

Pleasant

02 Nov 2025

Sean

The staff was terrific. However our location was infront of an elevator and parking. The noises were nonstop throughout the day and night. The bed was uncomfortable and there was almost no hot water running in the shower. Also, our room key wouldn’t work off and on. For the price it was definitely not worth the stay. Again, the staff people were very nice however

Leisure Partner

10/10

Exceptional

01 Nov 2025

kimberly

We spent 3 nights in honeymoon suite and it was fantastic rooom was very clean and twice the size I imagined the hot tub was huge and we was walking distance to so many things we loved it and will return soon

Leisure Partner

8/10

Excellent

27 Oct 2025

Erika

Near downtown. Terrible breakfast.

6/10

Pleasant

25 Oct 2025

Angela

The room was fine. I love the walk-in shower. The only problem I have is if you were a smoker, you had to stand in the middle of the parking lot, which at night felt unsafe, even though nobody said in the nice outdoor lounging area you were barred from that area. There should’ve been a place for smokers to go. I was not the only person there that smoked a lot of people complained.

Leisure Partner

8/10

Excellent

22 Oct 2025

Grady

Staff seemed friendly enough. Breakfast was muffins, frozen sausage biscuits, yogurt, or a few types of cereal. Not much for healthy choices. Otherwise the stay was fine.

Leisure Partner

2/10

Poor

21 Oct 2025

Richard

So bad I didn’t stay and manager refused any kind of refund even though I never stayed one hour then told to contact Expedia so I did but didn’t recieve any help from the representative even though I relied on you for nice accommodations but wasn’t and I still paid over eight hundred dollars for nothing not happy

Leisure Family

8/10

Excellent

19 Oct 2025

Danny

Not good.

Leisure Partner

6/10

Pleasant

19 Oct 2025

Aaron

No kitchen, room reeked like smoke even though stated it was non- smoking.

Leisure Family

8/10

Excellent

19 Oct 2025

Robert

good place to stay

Leisure Partner

8/10

Excellent

18 Oct 2025

Erin

We loved the log look both inside and out!

Friends_and_family Family

2/10

Poor

17 Oct 2025

Geraldine

I don't eat there

10/10

Exceptional

15 Oct 2025

Ben

The room was quiet and spacious. The hot tub was excellent. The hotel is conveniently located near The Island.

Partner

8/10

Excellent

13 Oct 2025

Cheryl

Partner

8/10

Excellent

12 Oct 2025

Deborah

Room was awesome and clean. Older couple at checkout were not friendly. Coffee machine in lobby was empty. No breakfast available. Location is excellent. Price was good for room size.

Leisure

4/10

Poor

09 Oct 2025

Esmeralda

If you're just looking for a place to sleep and don’t have high expectations, this place will do. But if you're after something more comfortable or memorable, you might want to look elsewhere.

Friends_and_family Family

4/10

Poor

08 Oct 2025

Laurieann

Dirty and run down.

10/10

Exceptional

06 Oct 2025

Marilyn

Staff is great. Walking distance to most things especially the Island.

Leisure Partner

4/10

Poor

03 Oct 2025

Noah

Place needs a complete update! The photos are incredibly deceiving. What little updates that were made were done poorly or half done. Our door must have been broken into at one point because it took two people to lock it. the fireplace was broken, lights were being balanced by leaning on the wall. The back next to the elevator by the parking lot for guests smelled so bad of cat pee and looked like a junk yard! The one thing that was nice about the hotel was the convenience of the location and that was about the only nice thing about it. Definitely will be staying elsewhere!

Leisure Partner

2/10

Poor

14 Sep 2025

Tina

Would not stay again! Moldy mess photos deceiving

Mold everywhere. Only few plugs worked. Just dirty and pictures deceiving.

Partner

10/10

Exceptional

14 Sep 2025

Wayne

Great place to stay friendly staff convenient to lots of places

Friends

10/10

Exceptional

12 Sep 2025

Stephanie

2 Night Get-A-Way

We stayed in a King suite with jacuzzi… everything was so nice! The room was extra large with a kitchenette and living room area. It was clean and had coffee for the Keruig and toiletries in the bathroom. The service desk was so helpful with information about things going on in the area such as Rod Run. Breakfast was provided and was grab-and-go with a lot of selections. We will stay again!

Friends_and_family Family

10/10

Exceptional

11 Sep 2025

Amber

Cabin feel

Business

8/10

Excellent

10 Sep 2025

Amber

Room was nice. Close to all things we wanted to do