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Garner Hotel Pigeon Forge Downtown

Gatlinburg - TN · United States

114 Pickel StreetView location

8.0/10Excellent1,001 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.2/108.2
Condition8.2/108.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Garner Hotel Pigeon Forge Downtown

Turn your vacation experiences into remarkable memories at the beautifully new and modern renovated hotel in the heart of Pigeon Forge. We are minutes away from dining and attractions like Dollywood and Dollywood's Splash Country, Ripken Experience, Dolly's Stampede, and the LeConte Convention Center in Pigeon Forge.

The Great Smoky Mountains and Gatlinburg are within ten miles. Explore the modern decor of our lobby with flat-screen TVs, a fireplace and The Market featuring snacks and beverages for your room. In the morning, jumpstart your day with our complimentary hot and cold breakfast buffet.

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Located in Pigeon Forge (Downtown Pigeon Forge), Garner Hotel Pigeon Forge Downtown by IHG is within a 15-minute walk of LeConte Center at Pigeon Forge and Island at Pigeon Forge. This hotel is 2.1 mi (3.3 km) from Titanic Museum and 2.5 mi (4 km) from WonderWorks.

Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No alcohol served onsite Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Alcohol is not served at this property.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Pigeon Forge Factory Outlet Mall 0.4 km / 0.2 mi
Pigeon Forge Gem Mine 0.5 km / 0.3 mi
The Comedy Barn Theater 0.9 km / 0.6 mi
Alcatraz East Crime Museum 1 km / 0.6 mi
LeConte Center at Pigeon Forge 1.1 km / 0.7 mi
Island at Pigeon Forge 1.1 km / 0.7 mi
Pirates Voyage Dinner & Show 1.2 km / 0.7 mi
Great Smoky Mountain Wheel 1.3 km / 0.8 mi
Old Mill 1.4 km / 0.8 mi
Patriot Park 1.4 km / 0.9 mi
The Track 1.6 km / 1 mi
Pigeon River Crossing 1.8 km / 1.1 mi
Cooter’s Place & Museum 1.9 km / 1.2 mi
MagiQuest 1.9 km / 1.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 4
  • Twin rooms: 18
  • Double rooms
  • Suites: 12
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
Show 11 more facilities & services
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • Indoor heated pool: 1
  • TV lounge
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARD • 1 BedroomDBT.ST
    Double or Twin STANDARDPhoto unavailable2 photos

    Garner Hotel Pigeon Forge Downtown

    Double or Twin STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 BedroomDBL.KG-PI
    DOUBLE PREMIUM KING BEDPhoto unavailable7 photos

    Garner Hotel Pigeon Forge Downtown

    DOUBLE PREMIUM KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Room amenities

    • Bathroom

    Facilities with extra charge

    • Hairdryer
    • Microwave
    • Wi-fi
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDSQUADRUPLE • TWO QUEEN BEDS • 1 Bedroom • 23 m²QUA.2Q
    QUADRUPLE TWO QUEEN BEDSPhoto unavailable8 photos

    Garner Hotel Pigeon Forge Downtown

    QUADRUPLE TWO QUEEN BEDS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q

    Room amenities

    • Centrally regulated air conditioning
    • TV
    • Bathroom

    Facilities with extra charge

    • Satellite TV
    • Fireplace
    • Toiletries
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CAPACITY 4QUADRUPLE • CAPACITY 4QUA.C4

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    QUADRUPLE CAPACITY 4

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.C4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 BedroomDBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable6 photos

    Garner Hotel Pigeon Forge Downtown

    DOUBLE Accessible KING SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wheelchair-accessible
    • Bathroom

    Facilities with extra charge

    • Cot on demand
    • Wi-fi
    • Microwave
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUMRoom • PREMIUMROO.PI

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    Room PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Executive roomDOUBLE • Accessible Executive roomDBL.H6-EJ

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    DOUBLE Accessible Executive room

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Executive room

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6-1

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Garner Hotel Pigeon Forge Downtown

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Garner Hotel Pigeon Forge Downtown

8.0
Excellent
1,001 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
22 Jul 2026
Rodney
Would book again.
Partner
10/10
Exceptional
21 Jul 2026
Nathan
Everything about this property is Wonderful. Front Desk , Maintenance, Housekeeping.
Pet
8/10
Excellent
17 Jul 2026
Jessica
Hotel was in an excellent location especially for the price! Everything was very clean and the staff members we encountered were very helpful and friendly. The only negative I feel like is the parking situation. The entire parking lot is a very weird situation and you may have difficulties if you’re in a fairly larger vehicle but overall our stay was excellent!
Friends_and_family Family
10/10
Exceptional
09 Jul 2026
Vanessa
My husband and I will definitely be back!
Partner
10/10
Exceptional
01 Jul 2026
Brea
We had a great stay. Quiet, clean, comfortable. We’d had a terrible nights stay at another establishment (not IHG) when we last minute checked in The Garner. This stay was everything we needed and then some. Breakfast was fresh every single day. Free cookies and a different infused water in the lobby every single day. And staff went out of their way to make us feel comfortable after our initial bad stay at another hotel (not an IHG hotel). Thank you all for a comfortable and safe stay.
Family_with_children
10/10
Exceptional
29 Jun 2026
Robert
I had an excellent experience at the hotel.
2/10
Poor
28 Jun 2026
Jyoti
When we check in and entered the room around 6 pm , after 10 minutes room door was open, it self and again in the night, and again the next day in the noon, same door opened it self,,

And the second thing is room floor was very dirty and dusty and near the was basin too,, and spider web in the corner to corner under the lamps, and the main thing is hand soap and body soap was finish in 1 day bottle is very big but inside nothing empty ,,,,, so first time it’s very horrible
Family_with_children
10/10
Exceptional
22 Jun 2026
Eric J
Very good hotel, location and price.
Partner
10/10
Exceptional
13 Jun 2026
Meri
We were greeted promptly by the reception staff. Our rooms were clean with very comfortable beds and 4 options for different pillows. Water pressure in the shower was good, though the bathroom was a little small.

The room was quiet, didn't hear noise from the hallway or next door neighbors. Air conditioning worked well.

Parking was ample with covered spaces which was great as we arrived in a downpour and didn't have to go into the rain to get in the hotel.
Friends_and_family Friends
10/10
Exceptional
05 Jun 2026
Michael
Staff has always been friendly, knowledgeable, and professional.
Can't think of anything that I would change.
Family
10/10
Exceptional
01 Jun 2026
Anthony
Great staff and great stay
Friends_and_family Family
8/10
Excellent
31 May 2026
Charles
The rooms were well taken care of. Breakfast could be better but all in all a good place and quiet.
Family
8/10
Excellent
31 May 2026
Judith
The staff was very welcoming, attentive and eager to please! The room was spacious, yet a little damp. We had a wonderful time. Breakfast was always ready when we went down. Such a variety! I would recommend The Garner for your stay in Pigeon Forge.
Friends
8/10
Excellent
26 May 2026
Amit
Lack of cleanings. Otherwise everything is good. Breakfast is awesome.
Family_with_children
10/10
Exceptional
26 May 2026
Leah
The hotel and room was extremely clean and neatly kept. The staff was polite and helpful. We would definitely stay here again.
Partner
10/10
Exceptional
25 May 2026
Israel
The hotel was very clean, the people were very helpful!!
10/10
Exceptional
17 May 2026
Kathy
The rooms were super.clean and fresh.Fluffy pillows, the staff so kind and friendly , l am already looking forward to my next trip there in a few months.
10/10
Exceptional
17 May 2026
Angie
We started off with reservations at another hotel which turned out to be in a somewhat sketchy area we were not familiar with. We decided to get a room at the Garner even though the other was paid for. The staff was terrific! Very clean common areas. The room was spacious and clean.Beds were clean and comfortable. Linens were in great condition. We checked out early the next morning to continue our trip. The staff was friendly. Coffee was great. Well lit parking area. Would stay here again!
6/10
Pleasant
18 Apr 2026
Neal
I was checked into a room that had a clogged sink with standing water. The staff kindly switched me into another room. The shower in the 2nd room had a slow clog and while showing you would end up with standing water. The rest of the room was very clean and nice. The free breakfast is decent and included which saves on your wallet given the town is very touristy and expensive.
Family_with_children
10/10
Exceptional
11 Apr 2026
Paul
Perfect for a road trip break. Free breakfast helps save time and money, and the hotel provides a comfortable place to recharge before continuing your journey.
Family_with_children
8/10
Excellent
10 Apr 2026
Joseph
Breakfast wasn't good, no food left if you don't get there early
Parking was tough, late at night
Stafff was good
Family_with_children
6/10
Pleasant
08 Apr 2026
Rumpa
Bathrooms were horribly small. No coffee machine in room , had to go downstairs each time I need coffee and breakfast was not good . Staff was excellent but I would not visit this location again. Not worth of my money .
Friends_and_family Family
10/10
Exceptional
23 Mar 2026
Becky
clean rooms friendly staff
Family
10/10
Exceptional
21 Mar 2026
David
Not the first night
Friends_and_family Family
10/10
Exceptional
15 Mar 2026
Cindy
Clean room! Extremely friendly staff! Lots of shops and restaurants within walking distance. Parking was challenging after 9:00pm. but there was another lot connected to the parking lot that we were able to park in.
Family
8/10
Excellent
08 Mar 2026
brandi
Ac wouldnt go below 65 which was not cool enough for me. Rooms were clean, neds were comfortable, it was jist an old motel and the breakfast was mediocre at best, i mean no biscuits, its the south, why was their no biscuits
Partner
10/10
Exceptional
23 Jan 2026
Teofilo Fernando
Variedad en servicios
Business
10/10
Exceptional
12 Jan 2026
Nita
Staff is exceptional. Room needs improvements: thin wall.
Leisure Family_with_children
10/10
Exceptional
06 Jan 2026
Sean
would have prefered a bigger breakfast
10/10
Exceptional
06 Jan 2026
Ruben
Great service!
8/10
Excellent
02 Jan 2026
Lubia
Está bueno el hotel, solo no le pongo las 5 por algunos detalles como la comida no es muy variada, no tenía gel de baño el pomo y no ponen jabón, pero en general no está mal el
Hotel
Family
4/10
Poor
28 Dec 2025
ANDREA
Breakfast didnt have variety
Leisure Family
4/10
Poor
28 Dec 2025
kristy
Walls are paper thin. I heard everything including the person snoring in the next room. Worst night of sleep I’ve had in a hotel. It’s not worth the money. Go elsewhere.
Leisure Partner
8/10
Excellent
29 Nov 2025
Bhartiben
Great it is not good parking
Leisure Family_with_children
10/10
Exceptional
27 Nov 2025
Carlton
Alot of work being done but it was a nice stay.Thanks to the work done by all the staff.
Partner
2/10
Poor
20 Nov 2025
Clay
Check in process was very inconvenient. Staff was not friendly. Room had a high pitched noise that would keep sounding keeping us up at night.
Leisure Friends
4/10
Poor
20 Nov 2025
Michael
The hotel looks seemed nice and modern, however they had some maintenance that they conducted from 8pm to almost midnight that was not very ideal. The cleaning was ok and the lady in charge was very friendly. The room itself was clean but unfortunately I have to say we got bed bugs. I guess the beds were not disinfected and now I have to disenfect my whole house.
They were not very prepared of you have a small baby or toddler. Even though they had a crib the person that brought it didn’t even provided the bedding for it, and when ask she gave us just a big sheet. The breakfast was alright.
I guess the most annoying thing when you stay at an hotel is getting bed bugs! First time this happened to me though.
Leisure Family
2/10
Poor
19 Nov 2025
Clay
Staff was not very friendly when checking in. Standing there holding all our stuff. Requesting car, make, model, license plate. I can understand the car make and model but making someone go out to car three times when you’re arriving late and the place is clearly not fully filled was a bit frustrating. There was also a high pitched alarm sound that kept us up throughout the night. After being a very loyal customer here for many stays I think we will look elsewhere next time.
6/10
Pleasant
19 Nov 2025
Juan
Would've been nice if housekeeping had stopped by the room instead of skipping it.
Leisure Family
10/10
Exceptional
17 Nov 2025
David
Room was clean and spacious. Very good value!
10/10
Exceptional
16 Nov 2025
Jennifer
The hotel was nice. The room was clean and breakfast was good.
Partner
6/10
Pleasant
13 Nov 2025
Stephanie
Messed up reservations and then had to come downstairs twice due to tv remote.
Self
8/10
Excellent
09 Nov 2025
Lauren
Staff was very friendly and they just remodeled the rooms. They were comfy and affordable.
Leisure Partner
10/10
Exceptional
05 Nov 2025
vernon
Everything was great. We were there for our 47th wedding anniversary. Will be back beds and staff were great
Partner
10/10
Exceptional
05 Nov 2025
Monica
Clean and comfortable. Breakfast was good as well. No complaints!
8/10
Excellent
04 Nov 2025
Steven
Newly remodeled modern style rooms. Good breakfast selection. Staff was friendly. Parking can be challenging, due to a small lot, with parking partially under the hotel. Overall nice stay.
8/10
Excellent
03 Nov 2025
Michael
I recently stayed at Hotel LeBlanc, BW Signature Collection in Pigeon Forge, and it exceeded my expectations! The location is unbeatable—just minutes from The Island, Dollywood, and plenty of dining options. The staff were incredibly welcoming and attentive, making check-in smooth and stress-free.

My room was clean, comfortable, and quiet, with modern touches that made it feel cozy and relaxing. I appreciated the complimentary breakfast and free parking, which added great value to my stay. Whether you’re visiting for a family vacation or a weekend getaway, Hotel LeBlanc offers a perfect blend of convenience, comfort, and Southern hospitality.

Highly recommend for anyone looking to enjoy the heart of Pigeon Forge without breaking the bank!
Dr. Gonzalez
Business_and_leisure Self
8/10
Excellent
03 Nov 2025
Jill
Nice updated rooms, but the floors had never been mopped. I spilt a little water on the floor, and I took a white towel to wipe it up and it was black. The breakfast was good the parking not so good.
Leisure Partner
10/10
Exceptional
03 Nov 2025
Kenny
Staff was great, rooms was clean an really nice. Over all our stay there was great.
Partner
10/10
Exceptional
03 Nov 2025
Phyllis
Clean room . The staff was very friendly and helpful
Leisure Partner
10/10
Exceptional
03 Nov 2025
Candace
Room was very clean. All the staff we encountered very friendly and nice. Also, loved that you entered your room through the main hallway of the hotel. We were on the 4th floor and the view was amazing.
Leisure Partner
4/10
Poor
03 Nov 2025
Dayne
Rooms were dirty
2/10
Poor
02 Nov 2025
Lonnie
I did not get the room I paid for and it wasn’t anything like the picture of it and the walls are so thin you can hear every little sound that is made I would not recommend this to nobody

Partner
6/10
Pleasant
02 Nov 2025
Kevin
We stayed over Halloween weekend. We got a fireplace room with a King bed. The fireplace did not work. Parking is limited and a nightmare at night to find a spot. This was a good value hotel to stay at but we’ll be finding somewhere else to stay for now on.
Partner
6/10
Pleasant
01 Nov 2025
Lian
The bathroom floor is not clean
Leisure Self
10/10
Exceptional
31 Oct 2025
Lisa
The room was clean and the staff were very nice and helpful.
Leisure Partner
6/10
Pleasant
31 Oct 2025
Katheryn
We were looking for a room for one night and didn't want to spend a fortune since we were going to be out doing activities. This was a decently priced room and overall good quality. The floors were dirty, our socks were brown on the bottom after walking around, but otherwise we didn't have issues. Parking is on site but tight squeeze between support columns. Check in and check out staff was very friendly and helpful. We did not eat breakfast there.
Leisure Family
8/10
Excellent
30 Oct 2025
Chad
Last minute trip to Pigeon Forge with my wife. Hotel staff was professional. Hotel was clean. We enjoyed our room with a fireplace. Only complaint would be that the walls are thin and you could hear sounds outside your room and next the adjacent rooms. Breakfast was great with offerings of hot and cold food items. I would stay here again.
Partner
10/10
Exceptional
29 Oct 2025
alicia
Room was very clean, quick and easy check in and check out, fantastic location, and LOVED the 24/7 coffee downstairs!
Leisure Friends
10/10
Exceptional
29 Oct 2025
Barren
I only stayed for the night and I love it. Probably the best hotel I’ve personally stayed in. The rooms were clean and really nice. The staff was really outstanding. I will be back in the future.
Business_and_leisure Self
6/10
Pleasant
26 Oct 2025
Melissa
This is not a 3 star hotel. It appears they are working on updating, but the room was falling apart. Disappointed.
Business_and_leisure Self
8/10
Excellent
26 Oct 2025
montasir
A good hotel to stay. Overall, it’s clean, service is good and complementary breakfast is excellent.
Partner
8/10
Excellent
25 Oct 2025
Hope
It was okie. The room had a few minor problems but nothing major that don’t affect the stay.
Partner
10/10
Exceptional
23 Oct 2025
Melody
Room was great, we had a fireplace in our room, bed was comfortable.
Friends_and_family Family
4/10
Poor
22 Oct 2025
Andrew
Very small rooms and I was not impressed with the level of cleanliness
6/10
Pleasant
21 Oct 2025
David
I really wanted to like this hotel. It had a beautiful lobby and the rooms seemed quite modern. However the parking is scary. The spots under the building have a lot of concrete poles to maneuver around and the spots are right.

My room reeked of urine, so I had to switch rooms and the second room reeked of smoke.

Then the wardrobe door wouldn’t shut.

I had a room with an adjoining door so I heard everything next door.

The heating unit was so loud that it woke me up every time it turned on. I did not sleep well. The beds are fine.

The sink is in a tight spot with no counter to put your toiletries.

Won’t stay here again even though it’s a great location and a good price.
Leisure
10/10
Exceptional
20 Oct 2025
Scott
Clean/great staff . Definitely visit again .

Crew who picked up scrap metal Sat am were very inconsiderate of people in hotel , throwing metal into flatbed at 850am
Leisure Partner
4/10
Poor
19 Oct 2025
Stephanie
Room was not clean. The first time I have ever had to wash my feet off before getting in bed! This is unfortunate since we liked the location and front desk workers. Parking is tight with a slope in areas but they have a side lot that is flat. Would not chance staying there again because of the dirty floors that had not been cleaned in awhile.
Leisure Family
6/10
Pleasant
19 Oct 2025
Aracely
very small room for the price
10/10
Exceptional
19 Oct 2025
David
Enjoyed our stay and will be back.
2/10
Poor
18 Oct 2025
Devon
The rooms are small and not very clean. The walls are VERY THIN and you can hear everything. We did not sleep at all. You could hear people in the halls, doors slamming all night long, kids screaming and crying and our neighbors alarm. We asked to be moved to another floor and the front desk stated that we would have to check out and check back in at 3. We did so only to have them move us 3 doors down! The floors are sticky, the tub was greasy or slimy and fixtures had stains in them. The air conditioner froze is out at night, even though it was set on 72 or 74 it kept cooling until it was 68. The wifi was slow and kept dropping and the TV was terrible. Also, there isn't a blanket on the bed, just a coverlet that is as thin as the sheets. We left early but be aware that if you do they do not refund you. We cut our losses and left. This was marketed as a luxury hotel but it was not. I would save your money and go somewhere else honestly.
Leisure Family
6/10
Pleasant
18 Oct 2025
Robert
The hotel itself is fine the staff however not so much.
They didn’t make the beds or empty the trash. Not sure if they had maid service
Leisure Partner
8/10
Excellent
18 Oct 2025
Carl
The staff was very welcoming. The room was clean and beds were comfortable.. Did not stay for breakfast.
Leisure Partner
10/10
Exceptional
16 Oct 2025
Lorelie
nice
Leisure Family
10/10
Exceptional
16 Oct 2025
carol
The room was clean and comfortable just wished the bathroom was bigger!
Partner
4/10
Poor
13 Oct 2025
Melissa
Hotel seems to still be under renovation. There were a lot of construction sounds and terrible paint smells in the hallways. The walls are incredibly thin (more so than usual hotel thin walls). The fireplace didn't work properly. The parking lot is small and packed every day with a very steep entrance.
Called and asked for more towels and was told \"Ooh that will be a hot minute.\" We never received any.
Partner
2/10
Poor
13 Oct 2025
Ralph
I paid Over $400 a night for two nights at a so called luxury Hotel. A Hampton Inn is a luxury hotel compared to LeBlanc. Unreported construction going on, breakfast paid down. Big gouges our the wall, leaky ice machines, smell of paint though the hall. Arrived to find the faux wood floor stickly and filthy. Asked they clean while we went to dinner. Came an pushed the dirt around but still nasty and sticky. Wife's socks turned black walking across the floor one time. Brought us towels and took our trash but didn't clean anymore and didn't make the bad. Can't recommend this place and would never consider staying again. It was so bad I'm contacting Brad LeBlanc at Best Western directly. He has a brand issue.
Leisure Family
8/10
Excellent
12 Oct 2025
Katy
Hotel was really cute, clean and friendly staff
The mini fridge in room was wobbly and needed to be replace, Othrqise, great tidy room, nice size for what we needed! We were pleased!! 😊👍
Partner
8/10
Excellent
12 Oct 2025
Haidy
Great location
Business Self
8/10
Excellent
10 Oct 2025
Jennifer
Not bad for the price. Room was clean and beds were comfortable. Hotel was quiet at night, breakfast was decent. Cons: Wi-Fi is poor. It kept disconnecting and the TV operates off WiFi apparently because it kept freezing as well. Cell (5G) is horrible during the day in the area due to the number of people on the network so not having a steady WiFi is troublesome (unless you don’t have work to stay connected to then your good). Second- the sink and tub was horribly slow to drain. We requested them to check our shower drain however no one came. Last, the rolling office chair in our room was assembled wrong so sitting and leaning forward to tie shoes resulted in almost being tipped out of it.
Partner
4/10
Poor
07 Oct 2025
Tila
The parking is absolutely terrible! Especially if you drive an truck, and the last day there we found an roach crawling on the nightstand next to the bed! Won't be back there.
10/10
Exceptional
03 Oct 2025
Gabrien
Everything was great except the parking situation.
8/10
Excellent
29 Sep 2025
Judy
The hotel was clean and the staff friendly and helpful. A good breakfast was provided daily. The hotel is located near shopping and restaurants. The only downside is that the parking is tight for large vehicles. Would stay here again.
Leisure Family
2/10
Poor
29 Sep 2025
Debbie
They messed up our reservations and told us the manager called us because they didn’t have the room we booked. (Why? Yet didn’t call) and we cancelled our room. Said our card was declined yet charged our card! Started a new booking for friends but to start a new booking for us would be $200 more! Busy weekend and many places full, they really left us in a terrible bind. Will never stay there!
Friends_and_family Friends
4/10
Poor
29 Sep 2025
Ralph
This hotel is on a property that is too small for the building.
The parking is very limited, as it is mostly underneath the building which is supported by 3 foot diameter concrete posts on a side hill. The posts take up a lot of space from the parking spaces.
We stayed for 6 nights. There is basically no ventilation in the rooms. It was a hot week ( high 80’s ). We went out for the day and set the a/c at 68. When we got back around 11 pm the room was as damp as a cave. The bedding was wet and the clothes in our suitcases were wet when we unpacked at home 6 days later.
We tried the breakfast on 2 days. It is basic and was short of most items with an hour left to go.
The front desk staff are friendly enough but the cleaning staff were too busy on their phones to even apologize when they hit your legs with the laundry cart getting off the elevator. We had stayed here 2 years ago because it is convenient to walk to the LaConte center, and that was why we chose it again. We will not be back.
Leisure Family
10/10
Exceptional
28 Sep 2025
William
Very clean staff was great. Parking not so great. But overall good.
Partner
10/10
Exceptional
27 Sep 2025
Megan
Restaurants and stores were close by.
Friends_and_family Family
6/10
Pleasant
27 Sep 2025
RENE
Staff was really friendly. The room was quiet but the air was damp in it and the hall way. They need a dehumidifier on the 3 rd floor. We left early because it aggravated my allergies in the worst way.
Friends_and_family Friends
2/10
Poor
26 Sep 2025
kari
The hotel had no staff working the front desk. The hallway and room smelled like urine.
Leisure Family
6/10
Pleasant
23 Sep 2025
Christopher
Floor felt sticky. Parking is tight. Forced to park close to poles. If you have a big vehicle you better check in early so you can get a spot. Not necessarily the hotel fault but there was a lot of noise very early in the morning. Kids running and screaming. Felt like housekeeping couldn’t wait for us to get out as they had a cart parked next to our room by 9:30 am.
Leisure Family_with_children
10/10
Exceptional
22 Sep 2025
Joseph and Rachel

Nice room just off the Parkway in Pigeon Forge.

We thought our room was very nice. The only thing we didn't like was the bathroom was smaller than I thought it would be. Other than that, we were very happy with the room and hot daily breakfast. Lots of variety of hot and cold foods and drinks. Everything was fresh and delicious. Would stay here again.
Partner
10/10
Exceptional
18 Sep 2025
Stone
Very clean and nice
6/10
Pleasant
15 Sep 2025
Karla
Hotel staff were excellent, good location. Very clean rooms; advertised queen beds, not; full beds at best, very uncomfortable. Parking was not easy or good; large concrete pillars took up most of the parking spaces available. Upon checkout, we were charged almost $300 extra because the room/s (we had 2 booked) wasn't completely charged at check-in; when I called to inquire, they had to refund me over half of that money back. Not good practice financially.
Leisure Family
8/10
Excellent
15 Sep 2025
Dale
Facility was clean & staff was super nice & accommodating. Nice little breakfast in the mornings. Close enough to the main strip to walk to local restaurants & shopping. Only con was parking, hotel is kinda on the edge of a hill & has round pillars in the middle of some parking spots so it was a little difficult to maneuver in & out of.
Leisure Partner
4/10
Poor
14 Sep 2025
Tim
The bed are very uncomfortable. And the room was pretty small. Parking was not the best.
Leisure Family
10/10
Exceptional
13 Sep 2025
Stephanie

Great place to stay

We love this hotel. It’s always clean. The breakfast is delicious. The staff are great
Friends_and_family Family
10/10
Exceptional
12 Sep 2025
Sally
Very nice hotel and all the people where so nice it would have been better for us if my husband happened gotten sick we didn’t get to see everything we wanted too but it was still a nice trip
Partner
10/10
Exceptional
07 Sep 2025
Roger
Smells very good
Leisure Partner
10/10
Exceptional
07 Sep 2025
Robert
Stay was nice and property was clean and modern. Parking is extremely tight tho.
8/10
Excellent
06 Sep 2025
Wayne
The hotel was currently being upgraded but non of the work interfered with our stay. Clean, courteous staff and convenient location. We will stay again when we are back in Pigeon Forge.
Leisure Family

Location & surroundings

Garner Hotel Pigeon Forge Downtown
114 Pickel Street, Pigeon Forge, United States

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Garner Hotel Pigeon Forge Downtown

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