Name: Tennessee Mountain Lodge Riverside By Oyo
Address: 3571 Parkway, Pigeon Forge - Tn, 37863, US

10/10

Exceptional

29 Jun 2026

Virgil

We have stayed here for over 25 years.

Family

8/10

Excellent

26 Jun 2026

Nick

The room was nice and clean, the pool was decent too the bathroom shower was nice looked like all new shower tiles and faucets, just looked as if they finished in a hurry bc the shower head was not all the way in the wall, nevertheless it was a nice stay.

Family

2/10

Poor

21 Jun 2026

Courtney

Bed bugs on our room didn't stay the night

10/10

Exceptional

19 Jun 2026

Michael

Room was very clean. Air Conditioning worked very well. We would stay here again if ever in Pigeon forge.

Partner

10/10

Exceptional

15 Jun 2026

Norman

The staff were really helpful and friendly. This is the place we always book when we visit Pigeon Forge.

Great location, clean!

Partner

8/10

Excellent

04 Jun 2026

Hunter

The pictures were a little misleading, our room looked a lot better/upgraded in the photos. We booked a queen bed and only got a full bed which was very uncomfortable and the pillows were too. The AC unit smelt like body odor. You get what you pay for but I’ve stayed in better for that price.

8/10

Excellent

28 May 2026

Daniel

We stayed.3 nights a good value for the mo ey clean rooms just low water pressure for showering.. very nice and pleasant staff. Close to everything

Partner

4/10

Poor

25 May 2026

Tristan

Bath water came out brown

Partner

10/10

Exceptional

24 May 2026

Marvin

Room was clean, asked for extra pillows and received them wo a problem. Parking was a bit tight for our Ram 250. We enjoyed our stay.

Partner

2/10

Poor

24 May 2026

Lynette

The pool didn’t work, our room was nasty and had roaches we were scheduled for 2 nights and left after 1

Partner

10/10

Exceptional

23 May 2026

Teja

Everything was absolutely perfect. I will definitely stay again

Partner

8/10

Excellent

17 May 2026

Anthony

Thank you for the stay!!! Maybe getting some pillows that will help support the neck a little better. Everything else was good.

Partner

8/10

Excellent

17 May 2026

FELICA

Room was clean, staff were very friendly, a/c worked great! Mini fridge and microwave, no coffee maker. Great room for the price .. middle of the strip so easy access to everything!

Partner

8/10

Excellent

30 Apr 2026

Jason

Step into a time machine and blast back to the 70s! Young lady who worked the counter was amazing funny and helpful. Great place for the money! Brass tacks coffee in lobby no breakfast.

Family

8/10

Excellent

28 Apr 2026

Ciara

Clean room | Staff | Air conditioning

Partner

8/10

Excellent

26 Apr 2026

Susan

Clean room helpful staff.

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

earnestine

The bedspread had cigarette burns an a rip. The floors were very dirty. Only stocked 2 towels 2 washcloths an 2 hand towels 1 roll tp. For a double room. No shampoo or conditioner.

Family

10/10

Exceptional

21 Apr 2026

Carol

Bed was rough

Friends

8/10

Excellent

18 Apr 2026

Brian

This is a clean, budget friendly hotel. The room looked like it had just been remodeled with new carpet, fresh paint, and a nice led tv. The mini fridge worked excellent as well as the hvac. It's also ni e that they have a 24 hr desk so travellers can check in late at night if necessary. We won't hesitate to stay there again on our next trip. You can't go wrong for the location and value for the .oney.

Partner

8/10

Excellent

11 Apr 2026

Michael

A bit dated but close to everything.

10/10

Exceptional

09 Apr 2026

dionne

Nothing fancy but an excellent place to stay! We have stayed there multiple times...of course will stay again.

Partner

8/10

Excellent

07 Apr 2026

Michelle

Eve was easy to find my last night the smoke detector was making noise like battery was going dead np local number for me to call

Self

8/10

Excellent

22 Mar 2026

Adam

Staff members very nice

Self

2/10

Poor

21 Mar 2026

Dustin

NO!! Would not recommend! Check in was quick. We got to the room and there was black tape on the light fixture, my husband got shocked when he turned on the light switch! The bathroom looked like it had been pulled out of a 1972 single wide. Was not satisfied at all with the room. The front desk told me the room I chose and booked online wasn’t available so they gave me this room and no refunds so we had to leave there and go find another motel.

Partner

6/10

Pleasant

13 Mar 2026

Billy

Excellent location. Although all rooms are non smoking mine did have an odor of stale smoke. I bought febreeze to alleviate the odor. The elevator was out of order. When I turned on the water to take a shower it came out dark brown. I let it run for a few minutes and it started running clear. The toilet flush is very slow. The deadbolt on the door did not lock but the door itself couldn’t be opened from the outside without the key. The pictures may be of the “model” but it is not indicative of the actual room.

Self

2/10

Poor

24 Feb 2026

Stephen

Several items in room were broken. Staff very friendly. Weird smell from air con. Roomy shower

Friends_and_family Family

6/10

Pleasant

16 Feb 2026

Mary

Staff was nice the room was ok needed better hot water and more pillows. Also needed more softer beds.

Leisure Partner

6/10

Pleasant

15 Feb 2026

William

Had to go ask for towels and there was no coffee pot in the room

Partner

10/10

Exceptional

28 Jan 2026

Steve

Great room and wonderful owners! Loved the area and are coming back in 2026

2/10

Poor

18 Jan 2026

Jeffery

Reservations was

10/10

Exceptional

04 Jan 2026

David

Very good

4/10

Poor

30 Dec 2025

Brian

The room was not very clean and had a funky smell. The walls are very thin and noisy. The high speed internet never got above 2.5MB/s so it was virtually unusable. Very disappointing.

2/10

Poor

30 Dec 2025

Jon

Smelled like marijuana

Leisure Partner

10/10

Exceptional

30 Dec 2025

Debra

All was great for a one night stay

Self

10/10

Exceptional

29 Dec 2025

Jay

It was a simple straightforward stay. Everything we needed and it was comfortable. Conveniently located to all the nearby attractions. It was also in a safe area

Leisure Partner

6/10

Pleasant

28 Dec 2025

Jhan Carlos

😢

2/10

Poor

20 Dec 2025

Brandy

There was cockroaches in room.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Kathy

The room we had was very clean.
Cleaning crew made sure we had all tge necessities needed.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Bulgan

Thank you Expedia
For great price and friendly staff cozy and comfortable

6/10

Pleasant

14 Dec 2025

Jeri

Floors could be cleaner, trash outside smells, box springs were nasty, didn’t look at mattress

Leisure Family

8/10

Excellent

12 Dec 2025

Albert

Comfortable

10/10

Exceptional

07 Dec 2025

Donna

Heater was great. We came to see Christmas lights

Partner

10/10

Exceptional

07 Dec 2025

Cindy

Room was clean, staff friendly, convenient location, reasonable price

10/10

Exceptional

04 Dec 2025

Cristian

Great price great location

Leisure Family

6/10

Pleasant

01 Dec 2025

Chasity

Not at all what inwas expecting. By pictures i was expcting a nice little room and i got the opposite nothing like i saw. A one and done with this motel

Leisure Partner

8/10

Excellent

29 Nov 2025

Stephen

Friendly staff, clean, spacious room

Partner

10/10

Exceptional

25 Nov 2025

ona

Room was outdated but spotless! I will stay again.

Partner

2/10

Poor

23 Nov 2025

Raquel

Stay away from this disgusting property, it’s infested with bed bugs and cockroaches
I had really bad experience.
I got bites all over my body that night. I contacted the person in charge kart in who offered a refund that they obviously did not honor.” I contacted Expedia and they told me was no refundable

10/10

Exceptional

20 Nov 2025

Yinghua

The location and service are good.

Leisure Family

6/10

Pleasant

16 Nov 2025

Harley

Room was clean. Bed was uncomfortable and not the best. Only came with 3 pillows, for a king size bed I would expect 4. Balcony with rear view room titles deceiving. It’s just a second floor room. Parking is limited and fills quickly.

Ok for a cheap, short stay.

2/10

Poor

09 Nov 2025

Jackie

The room (115) smelled musky had mold forming above the desk had no coffee maker also had cockroachs had no water pressure and no actual hot water in the shower. The elevator does not work. I will not recommend this hotel to anyone and I will never stay there again.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Shaun

Great location, nice room

Leisure Family

8/10

Excellent

07 Nov 2025

David

Stayed one night! It was a pleasant place to be.

Partner

10/10

Exceptional

01 Nov 2025

Melissa

The motel is old but well kept. Nothing fancy...kinda old but in good shape. Room was comfortable for the price. It has a refrigerator & microwave. New A/C heat unit worked well. Great location next to river on Parkway Drive near Dollywood Blvd. Manager was very nice & accommodating. It is my new, affordable, convenient place to stay from now on.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Katlynne

The room was very cozy & clean, great price, convient location, friendly staff, awesome shower head, towels folded fancy. I loved the warm atmosphere of the room. Will be coming back.

Leisure Partner

8/10

Excellent

25 Oct 2025

Sai Preetham

Everything was good. We hardly stayed in the room. Just for few hours of sleep. Saw a few complaints by others about bed bugs. But there was no such problem. Easy access for shopping and food.

Leisure Partner

6/10

Pleasant

25 Oct 2025

Christy

The staff at check in was sweet but the room had roaches every where and the bed was hard

Leisure Partner

10/10

Exceptional

25 Oct 2025

Kenneth

Everything was good

Leisure Family

8/10

Excellent

25 Oct 2025

Robert

Clean room very nice staff

Leisure

8/10

Excellent

24 Oct 2025

Cassandra

The pillows were small and uncomfortable. I did not like smelling the Marijuana from the people smoking in the room above me. I loved the convenience of walking to attractions near hotel.

Leisure Friends

6/10

Pleasant

20 Oct 2025

April

The comfortable was thin as a sheet. Luckily, we brought a blanket.

Partner

2/10

Poor

19 Oct 2025

Trina

My only issue was that the room was dirty. There was hair in the bed. The pillowcases had stains on them and the elevator was broken and when I asked for the first floor I got zero customer service and also the room was not as pictured. It looked like I got a room that had not been remodeled yet. Pictures did not match

8/10

Excellent

19 Oct 2025

Gregory

Very good .Clean rooms and good location

Self

8/10

Excellent

19 Oct 2025

STEPHEN

The staff was very helpful, but the highlight of our stay was the comfort of the bed.

The motel is convenient to the restaurants, entertainment, and shopping in Pigeon Forge.

Partner

2/10

Poor

19 Oct 2025

Michaela

Room smelled of marijuana, the power kicked when I tried to used the microwave, and our room didn’t even have a fire alarm.
There were people living in the room next to
Us, and would sit on the porch and talk all hours of the night. As well as smoke marijuana on the balcony where you have to walk. Terrible experience.
October 2025

Partner

2/10

Poor

19 Oct 2025

fredrick

Room was not ready till 45min after check in time front desk said it still needed to be cleaned. This place has cockroaches, tried to call front desk but there was cockroaches on phone so Iwent to front desk and the lady acted like it wasnt a issue, she clearly knew they had bugs.We seen several bugs withinthe 1st 5minutes of being in room. We checked out and they did not want to refund us the money. Do yourself a favor and book a different place to stay.

8/10

Excellent

19 Oct 2025

Samantha

Over all our room was decently clean for the price and it being right on the parkway at pigeon forge. Room had no coffee pot. Bed had only a sheet so I recommend taking your own blankets if you stay there. I didn’t see any bugs anywhere. For the money I would stay here again.

Partner

10/10

Exceptional

17 Oct 2025

Janice

Convenience to everything

Leisure Family

6/10

Pleasant

16 Oct 2025

susan

Room was clean. Hotel was old, needed updating in many areas. My friend and I were on a girls weekend trip, it suited our purpose fine, just in room to sleep.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2025

Stephanie

The young lady that checked us in was awesome. She was friendly and explained everything we needed to know and made our check in experience amazing.

Leisure Family

10/10

Exceptional

15 Oct 2025

Charles

Rooms were clean and nice people were very nice over all very nice for price!

Leisure Partner

10/10

Exceptional

15 Oct 2025

Patricia

For an older motel it was very nice and clean and comfortable I would stay there again

Leisure

8/10

Excellent

15 Oct 2025

RICK

BED WAS COMFY. STAFF WAS VERY HELPFUL KNOWING THE ELEVATOR WAS NOT WORKING. TOOK OUR BAGS TO SECOND FLOOR. ONLY COFFEE IN MORNING NO BREAKFAST. LOW BUDGET HOTEL BUT MET THE BASICS.

Leisure Partner

8/10

Excellent

13 Oct 2025

Austin

This was our second time staying here. We love that the little creek runs behind the property and you can walk down to the Old Mill. It’s a great location for accessibility! The elevator was broken during our stay so be prepared for some stairs. Overall we enjoy staying here.

Leisure Partner

6/10

Pleasant

12 Oct 2025

Terri

Air conditioned room was good. Room was clean except for finding 3 baby roaches in the bathroom. Only one hand towel was provided. Had to get another one for 2nd person. Office door was locked @ 240pm. Had to call staff toet us in to get checked in.

Friends_and_family Friends

8/10

Excellent

12 Oct 2025

Barbara

Inside was new. Except the bathroom door.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Heaven

dirty place but for the price was cool

Leisure Family_with_children

6/10

Pleasant

12 Oct 2025

LeAnn

Very limited parking. Outdated room. Paid for a river view and was told that because i could see the river from the parking lot, i had a river view. Not worth what i paid but overall it was ok.

Friends_and_family Family

4/10

Poor

10 Oct 2025

Lisa

We had roaches in our room. And then no hot water.

Leisure Family

2/10

Poor

10 Oct 2025

John

I was refused check in because no pets apparently includes service animals to them.

Leisure

10/10

Exceptional

06 Oct 2025

Anthony

Very friendly staff.

Leisure Self

8/10

Excellent

05 Oct 2025

Jenny

Good

Business_and_leisure Family

6/10

Pleasant

28 Sep 2025

Melissa

Good: staff was friendly. Room on end of building had great view of river. Price was affordable.
Bad: Room had musty smell. Elevator did not work. Saw a few bugs.

Leisure Pet

4/10

Poor

27 Sep 2025

Joe

It wasn’t that great at all. There was no hot water and the room had a really bad odor.

Partner

2/10

Poor

25 Sep 2025

Johnny

The first room they gave us smells like smoke and dirty carpet! The second room was better, still had a order to it. Very outdated, the towels were old and small, hairdryer worked for about 3 mins and stopped! Would not recommend to anyone!!

Partner

10/10

Exceptional

23 Sep 2025

Ashu

Love the place
It's a touristique area, so it was fun being there for the weekend

Leisure Family

8/10

Excellent

22 Sep 2025

Loretta

It was a good stay. We found some bugs in our room and told them and they sprayed the room there was some black mold in our room but the people was awesome

Partner

10/10

Exceptional

16 Sep 2025

Melissa

Vacation for rod run

To start off I would give more stars if I could for the service the staff provided during our stay. Yes this is an older hotel and I kept that in mind. So for that it was clean and comfortable. The bed was a bit harder than I like but that is a personal preference. The elevator was out during our stay but the managers of the hotel were very helpful in getting our luggage up and down during check in and check out. We had one of the updated rooms so we had hard floors vs some of the rooms having carpet which I also like as it does help the room feel cleaner to me. This hotel is also in a great location to everything.

Partner

8/10

Excellent

14 Sep 2025

James

Lack of parking

10/10

Exceptional

14 Sep 2025

kathy

The view of the river was fantastic. I would take my lunch down there and go eat it. I did walk to the trolley station every day. There is shops there at the old mill. You can choose to eat at the old Mill restaurant if you want to I don’t know the prices of it. I packed my own food and I cooked in my room, but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have some issue. I did have an issue. , but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need aI did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need a lot of updating a lot of updating.

Self

8/10

Excellent

12 Sep 2025

Banda

I stayed so I could be close to the pick up spot for a half marathon in Townsend. The staff was very friendly. The hotel was close to some nice places to eat and a grocery store.

Leisure Self

2/10

Poor

07 Sep 2025

Heather

Bugs, moldy, chairs ripped

10/10

Exceptional

06 Sep 2025

Joel

We have stayed here for the last two years for Jeep Invasion and we made out reservations again here for the third year. Staff is great and very friendly.

Leisure Friends

10/10

Exceptional

04 Sep 2025

Jennifer

Perfect stay for Labor Day Weekend!

Perfect stay for our weekend! Room was very comfortable, just needed some air freshener for some mustiness. Beds and pillows were as comfy as an expensive hotel. Shower was perfect with a large shower head. Only issue was not being able to extend our stay through hotels.com. It was still affordable to add the night before Labor Day ($72 with taxes and fees). We would stay here again for sure!

Partner

10/10

Exceptional

03 Sep 2025

Lindsey

The pool is really nice

Leisure Family

6/10

Pleasant

02 Sep 2025

Shyra

It has a pool but not too much parking spot especial durning

4/10

Poor

02 Sep 2025

Josh

The bed was terrible and although our room was very clean the room had a smell that would give you a headache and the pool is extremely small

Partner

2/10

Poor

30 Aug 2025

Jacob

First room smelled bad like smoke and something else pretty bad .... Not to mention the room itself was absolutely terrible .... 2nd room not as bad but every night smells like someone smoking below or above ... The worst part I ended up with bug bites all over my arms face and back ... I checked out 2 days early

Leisure Self

2/10

Poor

24 Aug 2025

Tiffany

2025 review - i've stayed before with good experiences, but this has gone downhill since then I guess. Our room smelled of cigarette smoke so bad that it stank up our clothes. I messaged the hotel complaining and said if it couldn't air out we would have to leave. Nothing changed, we checked out a night early and were denied a refund for the night we didn't stay.

Wouldn't stay again, wouldn't recommend you stay here if you value an actually smoke-free room. Go elsewhere.

Leisure

8/10

Excellent

24 Aug 2025

Kali Kay

.