Name: Hilton Vacation Club Laurel Crest Pigeon Forge
Address: 2628 Laurel Crest Lane, Pigeon Forge, 37863, US

10/10

Exceptional

15 May 2026

Matthew

Everything was great. Didnt have time go hit the pools, but its ok. BEAUTIFUL Property. the landscaping is awesome. the bathroom was awesome. Very fancy for the price point. worth it. my only complaint was the basic cable tv. get a room where you have cable, or bring a firestick or something 🙂

Partner

10/10

Exceptional

29 Apr 2019

Verified traveler

We wanted adjoining rooms with our daughter and son in law but also privacy. And was able to achieve this with our stay here. The way the entrance opens to 2 rooms offered this to us.

Leisure Family

10/10

Exceptional

14 Jul 2018

My.Ozzy

Property was awesome. However, I did not like having to drive to a separate building just for extra towels or linens. This hotel offers no housekeeping until check out.

2/10

Poor

17 Oct 2016

Rong

Cancelled my reservation 1 days before check-in.

I made reservation two wks before departure, they cancelled my reservation 1 day before check-in date. Don't even call me to let me know. Told the travel agent that they had to satisfy their \"timeshare buyer\" first.

6/10

Pleasant

19 Oct 2015

Jamie

#nope

Staff was rude and unhelpful. This is a timeshare property. I wouldn't stay here again. The location is bad, hard to get to when traffic is bad. Never again.

Family

8/10

Excellent

11 Oct 2015

Verified traveler

Anniversary get a way

Great weather and beautiful time away.
This has been an annual trip for 30 yrs. 1st time to stay at Laurel crest

10/10

Exceptional

10 Oct 2015

Roddrick

Fantasy Hotel Lodging

From the service at the entrance until our departure simple easy like a fantasy. We travel a lot

Family

6/10

Pleasant

05 Oct 2015

Verified traveler

Attempted to time sell when checking in. Pushy on the request. They tell you to go on another front desk location to \"pick up your parking pass\", then attempt to hold the parking pass as ransom until you hear their pitch. Walls are super thin could easily hear guest on both sides of my room. Room was very up-to-date and clean. Be cautious of the WiFi charge as well.

8/10

Excellent

25 Sep 2015

Jason

We had a great stay at Laurel Crest!! We will definitely keep this place in mind the next time we visit the Pigeon Forge area. The only down side was the condo we were in was very small for my wife, baby and I. We enjoyed our stay a ton it would have just been a little more comfortable if we had of had a little larger condo.

Family

10/10

Exceptional

24 Sep 2015

William

Best lodging in Tennessee

This was our second stay at laurel crest. Loved the cleanes, the location and the staff. Will return again.

Partner

10/10

Exceptional

17 Sep 2015

Melissa

Family travels

Had a great time. Only problem was at check in they charged my bank card for rooms again when I had already paid. Went and talk to front desk and they fixed the problem.

Family

10/10

Exceptional

18 Aug 2015

Ted

Enjoyed our stay in Pigeon Forge

Wonderful stay on the Bluegreen Property. Recently remodeled inside and fresh. We enjoy staying there ... And accomodating for our late arrival

Family

6/10

Pleasant

13 Aug 2015

Verified traveler

Ok place to rest our heads

We were only there 12 hours, as a place to stay while traveling. Room was advertised as a 2 bedroom, but was actually 2- 1 bedroom units. Which meant my children were in a different unit than I was. We kept the baby with us and let the other 2 stay in the other unit since they are a bit older.
Rooms were ok, nothing outstanding. We didn't use anything other than beds and showers so can't comment on anything more. Did take 1/2 an hour to get into our rooms because they couldn't get the card keys activated correctly to open both units. That was frustrating late at night with a small child.

Family

4/10

Poor

11 Aug 2015

salim

Don't go there it's not worth the money

The room is super small , the bed is small, the apartment was built under the street level you feel that you are in a coffin

Family

10/10

Exceptional

11 Aug 2015

Laura

Excellent stay

The hotel didn't receive my reservation but did everything possible to honor my reservation. The receptionist went out of her way to correct the situation.

Family

6/10

Pleasant

02 Aug 2015

Verified traveler

My stay was not pleasing

Booked this this hotel for my wife an myself, 15 hour day plus a 3.5 hour day for its amenities; nice comfortable room, flat screen TV and fireplace. Our plans was to get a pizza and relax in front of the flat screen TV and in front of the fireplace and stay in, after out long exhausting day,Arriving at the room, both remotes, living room and bedroom for the TV's where dead. Being a 100+ day per year traveler, I actually keep batteries in my suit case, both battery covers had screws in them so I could not change them and the gas fireplace did not work either. Also, I would like to add there was no buttons on the TV to operate them manually without the remotes. After calling the front desk and them asking me if I was for sure if I was pushing the red button on the remotes. After 1 hour no one showed up, I went to the front office and they acted like they knew nothing of my call. As I walked up one of the owners of the units was in front of me and was stating this was his third time back for a key card that would not open his room. When I inquired how long and the reason was I needed to know if we could eat in as planed or did we have to go out and eat and I mentioned the reason why we chose their hotel to stay in and eat at the fireplace. I was told it would be a long while because they had two other units had AC problems and it was hot and those would be taken care of first. I was told I probably should go out.....the very reason I wanted to stay there was to prevent this.

Partner

10/10

Exceptional

27 Jul 2015

Sam

A great place to stay

passing through from Florida to Ohio always make a stop and this place was a pleasant surprise

Family

4/10

Poor

04 Jul 2015

Kristy

Not for the price

The room smelled funny walking in. The pull out bed was broke and there was mold on the bathroom wall. For a room that costed $191 I was expecting better

Family

8/10

Excellent

02 Jul 2015

Verified traveler

All in all it was a good stay but I didn't like hearing the people next door the whole time.

Partner

6/10

Pleasant

13 May 2015

Verified traveler

Used this hotel because my granddaughter used it.

Check in was OK but had to listen to an offer to listen to a time share sales pitch to get parking pass. Didn't go to be sold anything and I don't like time shares.

Hotel room, mini apartment was small but OK, floors were extremely dirty. Got my white sox dirty and stepping into the shower barefooted, I left black footprints.

10/10

Exceptional

06 Apr 2015

Sherrie

Great stay!

Great place! Excellent location, a little out of the main flow of traffic, but still very close to everything. This place was very nice and we will definitely go back again!

Family

10/10

Exceptional

20 Oct 2014

Pigeon Forge Traveler

Great Place to Stay

Great place to stay! Staff was fabulous to work with! I would highly recommend it.

Family

10/10

Exceptional

18 Oct 2014

Mary

Laurel Crest in pigeon Forge

Resort is nice but kitchen and dining area was cramped quarters. Bedroom and bathroom great. Balcony nice. Staff were nice.

Family

10/10

Exceptional

21 Jul 2014

Felicia

Pleasant Stay

Room was clean tidy and very comfortable. We will stay here again! Thank you!

8/10

Excellent

22 Jun 2014

Doc 91

Relax

The room was spacious and extremely clean. I got my parents a room as well and they said it was the cleanest and safest place they have ever stayed. My mom normally has problems sleeping on vacation, but she slept all night.

Family

10/10

Exceptional

01 Jun 2014

Verified traveler

Nice getaway in the mountains

It was a great room! The pool was relaxing and the resort was quiet. Can't wait to go back. Wish we stayed one more night.

6/10

Pleasant

23 Apr 2014

waited for keys

Check in was horrible

Check in was at 4pm and we had to wait an extra hour because our room wasn't ready. We had to sit in the car and wait in the heat after driving 6hrs. It was too packed inside to wait because no rooms were ready abd they wanted you out by 10am.

8/10

Excellent

18 Apr 2014

rlock

off the main road

This hotel is a mile off the main strip and you over look a tailer park! The room itself was nice and clean. However you have to drive and park to go to any attractions. It is not within walking distance to anything. Also the neighborhood does not look very safe. There was a security building as you pull in but no one was there. So if you dont mind to drive everywhere and you dont mind to look at an old trailer park then this is the place for you.

10/10

Exceptional

15 Apr 2014

morrow

This place is amazin

Partner

10/10

Exceptional

15 Apr 2014

Verified traveler

Room was very clean and well maintained. Was close to all the attractions on the strip but set back a little ways so it was a quiet location which was nice. Staff were very courteous. Overall great stay!

Family

10/10

Exceptional

29 Oct 2013

O. Moran

Would visit this resort again.......

We were not disappointed in the resort or the location. Located close to the major attractions and restaurants. The suite was clean with all the amenities.

8/10

Excellent

27 Oct 2013

Verified traveler

Nice resort, close to everything in Pigeon Forge

We had a nice time at this resort. Actually, the only bad experience we had all week end was that Expedia had not confirmed our reservations with the resort.

10/10

Exceptional

14 Oct 2013

Marlena

Tucked away, but close to Kroger for quick runs

We loved it! It is our new place to stay in TN! It has everything that you need when traveling with kids except in room washer/dryers. My preteen boys loved the free coffee and cookies in the lobby and the pool table. We will definitely be back!

8/10

Excellent

30 Jul 2013

joe

nice place, condo like setting

nice rooms, fireplace in room, only thing was that its not in a nice area, I wouldn't walk up to the corner.

10/10

Exceptional

19 Oct 2012

Verified traveler

satisfied great sights

great

10/10

Exceptional

24 Apr 2012

Verified traveler

Very nice! Worth the little extra cost

Partner

10/10

Exceptional

27 Jan 2012

Jeff

hotel pigeon forge

Spent a couple days here on a weekend getaway, this place was great the staff was extremely nice, location was perfect, the only downfall was that we only stayed for a couple of days so we really didn't get to enjoy the room we spent most of the time shopping. Will definitely stay here again.

4/10

Poor

05 Jan 2012

Verified traveler

Booked it on line and nothing in description said it was a resort/timeshare. It is a timeshare and have pretty assertive sellers. I would not have stayed had i known that.

10/10

Exceptional

08 Dec 2011

Pete

Laurel Crest in Pigeon Forge, Tn- convenient locat

Just stayed five nights at this location and found it to be convenient and a great home away from home. Office staff was very accomodating and friendly. Units are not soundproof as I was awakened by a crying child next door but consider this to be a minor issue.

10/10

Exceptional

07 Dec 2011

Shelia

Laurel Crest in Pigeon Forge Tennessee

Great location and amenities.
Nothing bad to say at all.
We've stayed here for many years and will definitely go back.

2/10

Poor

21 Jan 2011

Allen

Gorgeous Hotel...Outside!!

Due to booking error with Hotels.com, I didn't have a reservation for my reservation due to a \"mix-up\". My rating are as they are because I was not able to stay there.