Hotel Fariones

Spain , Lanzarote
PUERTO DEL CARMEN, Calle Roque Del Este, 1
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50 reviews shown

10/10

Exceptional

10 Mar 2026

Sophia

Hotel Fariones — A Hotel That Truly Exceeds Expectations ⭐⭐⭐⭐⭐
It is genuinely rare for a hotel to exceed expectations. Fariones does, and then some.
Harriet and Simran in guest relations are an absolute credit to this hotel. Warm, thoughtful and effortlessly professional, they set the tone for the whole stay and we are so grateful for everything they did. The bar and restaurant staff are fabulous, the kind of team that make you feel genuinely welcome rather than just catered for. And the chef’s table — well. The generosity was extraordinary and quite unexpected. We loved every moment of it.
The hotel is spotlessly clean throughout. Immaculately so. Every surface, every corner, every detail tended to with obvious care and pride. The housekeeping team are an absolute delight and deserve every bit of recognition going.
We loved the live music, really loved it. The drink prices are refreshingly reasonable for a five star property, and I have to give a special mention to the in-house shampoo and conditioner, which I thought were just beautiful. Small details like that matter and it shows real thoughtfulness.
A few things worth mentioning for the team to consider: more handrails in the bathrooms, hallways and on the way up to the beach bar would make a real difference for many guests. There was no bidet in the bathroom which genuinely surprised me, as it tends to be standard in Spanish hotels at this level. Drinks cannot currently be ordered through the room service app.

Partner

10/10

Exceptional

19 Jan 2026

Victoria

Stayed here the last 3 years. Amazing staff who always ensure we have the best experience.

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

Leoncio

A+ on every category.

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Lesley

Beautiful hotel, fabulous food, spotless room, beautiful views and amazing friendly staff

10/10

Exceptional

30 Sep 2025

Maria

Staff are so helpful and kind. We have come back twice a year absolutely love every part of it. Good food. Good rooms Beach fabulous 5 stars.

Leisure Partner

10/10

Exceptional

04 Jul 2025

Maria

Rich in plants and scenic surrounds. A beautiful hotel with very attentive staff. Just very expensive though. A few good discounts would be needed to go again.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Francis

First visit to this Hotel. You were made to feel welcome from the minute that you arrived. Room was spacious with a beautiful sea view . We opted for half board. There was a good selection of high quality foods which varied from night to night. Plenty of sun beds with towels provided.
Lovely friendly staff. Looking forward to returning.

Partner

8/10

Excellent

22 May 2025

grigoriy

Nice hotel overall but not 5 stars. Upon arrival no directions for parking, nobody reaches out to help with luggage until you go to front desk. Multiple loungers around a small pool create definitely not 5 star impression. Rooms though are cozy and nicely renovated. The island itself is majestic and getting out of hotel was the best thing to do!

Leisure Family

10/10

Exceptional

12 May 2025

TRACEY

The warmest of greetings meet you on arrival at the hotel. The team are very thorough of letting you know all you need to know about the hotel and its amenities. Nothing is too much trouble. The grounds are so well kept. A luxury 5 star complex.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Michael G

Hotel Fariones was excellent, as always

10/10

Exceptional

24 Mar 2025

Maria

Perfect

Leisure Partner

10/10

Exceptional

24 Feb 2025

Stephen

The whole experience was excellent all the staff are good at there jobs and go about there roles so efficiently it’s nice to see a well run hotel

Partner

10/10

Exceptional

07 Dec 2024

Elaine

Incredible!!!!

Incredible from start to finish.

Partner

10/10

Exceptional

27 Oct 2024

Marie

Wonderful hotel

Stayed in a sea view suite with my two sons, we can’t speak too highly of the hotel. Wonderful service, beautiful location, haven of peace and tranquillity in a busy resort. Room and roof top pool, in particular, were amazing.

Friends_and_family Family

10/10

Exceptional

17 Oct 2024

Elaine

Fabulous Staff

This is a lovely hotel. Very comfortable. What makes it special is the staff. They are so helpful, kind and welcoming.

Friends_and_family Friends

10/10

Exceptional

12 May 2024

Brendan

A 5 Star hotel where 5 Star means 5 Star

This has got to rate as one of our best holidays. The hotel is stunning, with beautiful decor, landscaping and sea views from everywhere in the hotel. With a strong colonial yet modern influence, the hotels styling delivers but just as important no service detail is left to chance, all staff are welcoming with nothing too much trouble.
We’ll be booking our next stay.

Partner

10/10

Exceptional

12 May 2024

Brendan

A 5* hotel where 5* means 5*

Partner

10/10

Exceptional

11 May 2024

Brendan

A 5* hotel where 5* means 5*

Partner

10/10

Exceptional

15 Apr 2024

Bernadette Mary

Top service. Truly 5 star. Excellent room.

10/10

Exceptional

14 Apr 2024

Helen and John

Lovey staff and very relaxed but organised atmosphere
Can we gain air miles by booking through Expedia?

Leisure Family

10/10

Exceptional

28 Feb 2024

MARLENE ELAINE

This was my first solo trip so it was important for me to stay at a safe hotel. Hotel Fariones did not disappoint in this area. The hotel is stunningly beautiful, best place to relax and recharge. It is like being in a tropical oasis only in Europe, lovely palm trees, tropical plants, flowers an infinity pool, two jacuzzi’s, and you can have a lovely massage as I did looking out to sea. It has its very own beach however, you will need to use your room card to access the security doors to the main beach which I enjoyed very much going for a run early in the morning it’s so safe! I found the area to be safe to walk around by myself until 8/9pm some nights. Everything thing you need is easily accessible restaurants, bars, shopping etc, if you want to rent a car, bicycle, scooter you can do that too all in walking distance from the hotel. The staff are great throughout all very helpful and accommodating. I would definitely recommend a stay at the Hotel Fariones. 🙂

Leisure Self

8/10

Excellent

29 Oct 2023

Oscar

Elegant Setting, Service Needs Refinement

The hotel offers a beautiful ambiance with diverse, well-designed areas. The reception staff are professional and attentive, adding to the welcoming atmosphere. However, the service in the bar and restaurants needs improvement. Despite ample staff, a lack of familiarity with the systems led to multiple service errors, not only with us but with other patrons as well. With some additional training, the bar and restaurant service could match the high standard set by the reception staff. It still remains once of our favourite places for rest and recuperation.

Partner

10/10

Exceptional

24 May 2023

Michelle

Perfect hotel

Perfect hotel. The reception area was beautifully designed and the staff extremely friendly and helpful. The sea view suite was very large with very comfortable bed and furniture.

Partner

10/10

Exceptional

22 May 2023

Sallyann

The Hotel Fariones is a first class hotel. Every aspect of the hotel experience was excellent from check-in through to check-out. The rooms were well appointed and spotless , quiet with beautiful views. There were plenty of hangers and storage space, the shower was powerful and the bed was comfortable. The public areas, including the pool were beautifully designed, well kept and always clean. There were plenty of sun beds, with the pool staff on-hand to help with umbrellas etc. There are plenty of other options to soak up the sun if you don’t want to be by the main pool. All of the staff that we encountered were friendly, knowledgable and extremely helpful. We only ate breakfast in the hotel - there was plenty of choice with eggs cooked to order. Poolside service was good with reasonably priced drinks. There are plenty of restaurants and shops within easy walking distance of the hotel - it is at the quiet end of a busy tourist resort so don’t expect a sleepy village location when you step outside the hotel. However, when you are in the hotel, you could be in any luxury destination around the world. If I return to Puerto Del Carmen, I’ll definitely stay in the Hotel Fariones again. Thank you to all the staff for making our stay so enjoyable.

Leisure Friends

10/10

Exceptional

23 Apr 2023

Deborah

The staff were extremely helpful and friendly, the food was absolutely delicious with a wide choice. Accommodation was very comfy and spacious.
Would definitely recommend a stay here and would return to this hotel.

Leisure Family

10/10

Exceptional

30 Mar 2023

Clare

We had a fantastic stay at the hotel. The staff were all so pleasant to deal with in all areas. The dining options were perfect - we tried all three restaurants for dinner and all were great. Facilities were lovely with a good variety of places to sunbathe. I cannot recommend this hotel highly enough!!

Leisure Partner

10/10

Exceptional

24 Jan 2023

fergus

Nice Hotel

Its one of the better hotels in the area by far. Short walk on to the beach or to local restaurants and bars. Short taxi journey from the airport.

Partner

10/10

Exceptional

20 Nov 2022

Michael G

The Fariones Hotel was superb.

Leisure Partner

10/10

Exceptional

20 Nov 2022

Christopher

Great rooms, plenty of excellent sun beds, friendly helpful staff and excellent food in the Asian restaurant. The evening buffet experience was a bit hit and miss and the lighting far to bright. The other restaurant was ok, but the flavours were not always to our taste. Overall an excellent hotel.

Leisure Partner

10/10

Exceptional

15 Jul 2022

Leonard

5 nights July 2022

Stayed for 5 nights at this beautiful hotel. Perfectly located for easy access to everything. Staff were incredibly friendly and helpful.

Self

8/10

Excellent

11 Apr 2022

Annette

Wonderful hotel

Wonderful stay. Very comfortable beds in the suite & excellent food. Also very good location.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2022

Laura

Wonderful from start to finish - couldn’t fault a thing - lovely hotel - lovely location - lovely food and lovely Staff. Can’t wait to go back

Leisure Family_with_children

6/10

Pleasant

19 Feb 2022

Nathaniel

Let down by some fundamentals

If you like beds that are way too soft, you are not vegan, are not put on the 4th floor and you can live with a schizophrenic shower... then you will probably have a great stay. Let me elaborate.

There is a lot to like about this hotel:
- The pool temperature was enjoyable on cooler (20C degree) days and the pool area and poolside service is great
- Overall the staff were excellent and attentive, the best service experience I have had for a long time
- Wifi is excellent throughout the hotel, although not by the pool
- The hotel is decorated very tastefully and looks fantastic
- Puerto del Carmen is in a great location

Unfortunately the hotel is let down by some fundamentals:
- The first floor (they call it the 4th floor) is right above the restaurant. And if you are unlucky enough to be in room 426-436 then your room opens onto the internal atrium, which means any little noise made in the atrium/reception/bar/restaurant/entrance reverberates straight into your room. Asked them to do something, never heard back. Senior manager in Tweed jacket and elbow patches was totally apathetic about it.
- The showers are infuriating. Think warm to cold to scalding within 20 seconds without touching the tap.
- The bed is wayyyy too soft and was impossible to have a good night sleep in, you just sank into it, no support at all.
- Only one vegan lunch option (Penne with tomato sauce) which is pathetic.

Overall great hotel let down by some of the basics.

Business

10/10

Exceptional

27 Jan 2022

Anthony

Excellent in most areas
Used the restaurant allocated to people staying in suites for breakfast
Menu very limited

Leisure

10/10

Exceptional

25 Jan 2022

fergus

Best Hotel in the area

Very nice hotel, well run, best in the area

Partner

10/10

Exceptional

17 Jan 2022

Scott

Fantastic time!

Lovely hotel, we had a great holiday. Fantastic suite, with sea views. We will return!

Partner

10/10

Exceptional

13 Jan 2022

JOHN

November stay

Good hotel and very new. Staff were very helpful and the hotel overall was to a good standard. The surroundings in terms of restaurants and bars are a bit tired and need to re-generate like the hotel did.

Partner

10/10

Exceptional

05 Dec 2021

Alasdair

I travel frequently for business, even over the past difficult 2 years. For me Hotel Fariones stands out amongst the nicest places I have stayed in. Prices have certainly risen since I was last there a year ago, but still represent good value in this beautiful hotel.

It is one of the few hotels where they seem to have a knack for finding and training outstanding individuals not just in their management team, but throughout the departments. It reminded of the Mandarin Group!

You know when you see the constantly visible General Manager, Inigo, cleaning tables, pouring coffee etc... etc... that there is a passion for hospitality led from the top.

Inigo's exceptional team include guest relationship managers, who are always on hand to help guests no matter what. They sit away from the main reception area, which I think is a great idea.

Harriet and Miriam are simply exceptional at their jobs. Lovely personalities balanced with just the right degree of professionalism. It can't be easy finding staff of this quality anywhere, let alone on tiny Lanzarote! I wish them both great success with their careers. I am sure that they will go far.

The hotel is beautifully set by the sea and next to a very large beach. Whilst the bars and frontline of Puerto Carmen are on the doorstep, this is frankly an oasis. reflecting the doubtless very significant investment.

I stayed in a junior suite, which in my opinion was a little oversold as I would have expected a junior suite to be larger.

Business Self

10/10

Exceptional

03 Dec 2021

Verified traveler

5 Star stay

Amazing hotel. Could not find any fault with it. Breakfast buffet and evening buffet was superb.

Partner

10/10

Exceptional

02 Dec 2021

Sandra

Amazing

Partner

10/10

Exceptional

01 Dec 2021

John

Very modern excellent room excellent staff

Leisure

10/10

Exceptional

10 Nov 2021

Brian

Hotel Farionen

New hotel everything lovely about the place. Great service friendly staff Breakfast very good but no hot plates??? But overall very good.

10/10

Exceptional

24 Oct 2021

Craig

Perfect hotel

Wonderful from start to finish!

Partner

10/10

Exceptional

14 Sep 2021

kevin

Awesome spot, just quite pricey.

Leisure Friends

8/10

Excellent

26 Dec 2020

michael

xcellent hotel,in great location

Lovely hotel,fantastic staff throughout.Garden and pool area very good.Only had breakfast,but great selection.
I gather hotel only re-opened in September and due to the covid crisis was very quiet.A shame as it would have been nice to stay there when it was busier to check entertainment.
Rooms were fine and very modern.They advertised free mini-bar,but that comprised of two small bottles of water,a packet of bland crisps and a kitkat!
My only complaint overall was a lack of a quality loo paper for a 5 star hotel.
We hope to return when things get back to normal!
A big thank you though to the staff.

Partner

8/10

Excellent

05 Dec 2020

Stephen

Beautiful hotel

A well designed hotel with great bar/lounging areas and gardens, spacious rooms with sea views, beach access and use of the nearby gym. Excellent food and cocktails - really looked forward to our breakfast with eggs of choice and platters of fresh fruit. The fine dining restaurant was great, and we also had one of the best dinner buffets I’ve eaten (although it’s hard to get a buffet ‘atmospheric’). Only gripe about facilities would be the wifi - it was difficult to get through a Zoom without freezing a couple of times. Most of the staff go out of their way to please: great room cleaning/turndown service (love the chocolates on the bed). However, we had come from Lani’s down the road where we had been spoilt rotten - one of the best hotels I’ve ever been to - so Fariones grated a bit with its rules. Some are fine: I understand having a dress code in the restaurant. Others seem pointless: a party of 4, we were not allowed to take a bottle of water from the breakfast buffet so had to collect 4 glasses. I understand having a dedicated smoking area well away from the main pool and bar area, but why not have let us take our bar food down there so we don’t require two tables - one in the bar and one in the smoking area. And 5:30pm seems about 3 hours too early to close off the jacuzzis. On the whole, an amazing hotel and we loved our time here - hopefully they will relax a bit once they’ve been open longer (and upgrade their WiFi).

Business

10/10

Exceptional

16 Nov 2020

Camilla

Wonderful! 10/10

Everything was absolutely wonderful. Staff. Room. View. The hotel. Breakfast. Everything. Will definitely be back soon again.

Partner

10/10

Exceptional

09 Nov 2020

Brian

Great hotel

Great Hotel, Staff and facilities fantastic.

Partner

10/10

Exceptional

30 Oct 2020

Janette

Absolutely a must!!!!

Amazing hotel. The staff and the customer service are unreal!!! Definitely planning more trips back to the Fariones. They could not have been more helpful or more friendly. Beautiful trip because of a top class hotel!!!!

Friends_and_family Family

10/10

Exceptional

15 Oct 2020

Barry

5 star service from a 5 star hotel. No request too big or too small for the staff to help you with.

Leisure Partner