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Hampton Inn Oak Ridge

Knoxville - TN · United States

208 S. Illinois AvenueView location

8.8/10Excellent584 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location9.4/109.4
Neighborhood9.0/109.0
Quality9.0/109.0
Value7.6/107.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn Oak Ridge

The Hampton Inn Oak Ridge is conveniently located in the Oak Ridge, Tennessee business district, just minutes from Oak Ridge National Laboratory (ORNL) and at the heart of the Smoky Mountains. Enjoy easy access to world-class rowing, hiking, and scenic routes like Devil's Triangle.

Our hotel is also a short drive from Knoxville's premier shopping destinations, including West Town Mall and Downtown Knoxville. This five-story hotel features interior corridors, an indoor pool, a fitness center, and complimentary continental breakfast. We also offer connecting rooms, cribs, irons, microwaves, refrigerators, cable TV, and Wi-Fi.

Laundry/valet services, a guest laundromat, meeting/banquet facilities, and audio/visual equipment are available for a nominal fee. While some services, including breakfast, are currently operating with reduced service, we strive to ensure a comfortable and enjoyable stay.

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In the heart of Oak Ridge, Hampton Inn Oak Ridge Knoxville is within a 5-minute drive of American Museum of Science and Energy and Children's Museum of Oak Ridge. This hotel is 2.3 mi (3.7 km) from Oak Ridge Playhouse and 13.7 mi (22.1 km) from Oak Ridge National Laboratory.

Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with digital programming provide entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Oak Ridge? This hotel has 603 square feet (56 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Oak Ridge Art Center 0.8 km / 0.5 mi
Cinemark Tinseltown Oak Ridge 1.1 km / 0.7 mi
International Friendship Bell 1.1 km / 0.7 mi
American Museum of Science and Energy 1.3 km / 0.8 mi
Children's Museum of Oak Ridge 2.8 km / 1.7 mi
Y-12 National Security Complex 2.9 km / 1.8 mi
Oak Ridge Playhouse 3.9 km / 2.4 mi
Big Turtle Dog Park 6.3 km / 3.9 mi
Haw Ridge Park 8.5 km / 5.3 mi
Melton Hill Lake 8.6 km / 5.4 mi
Oliver Springs Historical Society Museum & Archives 9.6 km / 5.9 mi
Arrow Head Park 10.4 km / 6.5 mi
Gibbs Ferry Park 10.5 km / 6.5 mi
Windrock Park Campground 12 km / 7.5 mi
Pellissippi Corporate Center 14.4 km / 9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 61
  • Number of floors (main building): 5
  • Double rooms: 17
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fiExtra charge
  • Room serviceExtra charge
Show 21 more facilities & services
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • NewspapersExtra charge
  • Clothes dryer
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • FaxExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • BilliardsExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable3 photos

    Hampton Inn Oak Ridge

    DOUBLE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Housekeeping
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Hampton Inn Oak Ridge

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 28 m²DBL.KG-4
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hampton Inn Oak Ridge

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hampton Inn Oak Ridge

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 33 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable4 photos

    Hampton Inn Oak Ridge

    STUDIO KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Hampton Inn Oak Ridge

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 28 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Hampton Inn Oak Ridge

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn Oak Ridge

8.8
Excellent
584 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
9.4 /10
Neighborhood
9.0 /10
Quality
9.0 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
08 Jul 2026
Jenny
The room was fine. The lobby smelled like cigarette smoke and the entry was dirty. The hallway leading to our room smelled of vomit. The room was clean. Breakfast was stocked and had several items that were easy to take on the go. Parking was easy. Over all the stay was fine. The carpets and lobby just need a deep clean.
Friends_and_family Family
6/10
Pleasant
07 Jul 2026
Jason
I would have rated it better, but for a hotel within 15 minutes of the largest privately owned offroad park, they don't offer trailer parking. When asked where to park a trailer they said next door at the Days Inn and make sure you take all valuables out of the vehicles. That wasn't very reassuring of a safe stay. Other than the parking issue and the strong odor of air fresheners it was a good place to stay. They also offer pet friendly rooms which may have had something to do with the strong air freshener smell. If you have a trailer, I'd stay at the doubletree across the street. They have plenty of parking and it looks more secure.
Self
10/10
Exceptional
07 Jul 2026
Sheila
Enjoyed our overnight stay, clean room, good breakfast
Friends
10/10
Exceptional
06 Jul 2026
Nataki
Great place. No complaints. Great breakfast.
Family_with_children
10/10
Exceptional
04 Jul 2026
Sarah
Clean room, comfy beds, had a pool and breakfast.
Friends_and_family Family
8/10
Excellent
28 Jun 2026
Roger
Hotel clean and friendly staff!
Partner
8/10
Excellent
21 Jun 2026
Judy
Stayed one night for lavender festival. Rooms were clean and comfortable but basic. I do like that the shampoo/conditioner/body wash are clearly labelled so you're not caught in the the shower squinting at labels figuring out what is what! The breakfast buffet had cut oranges, bananas and apples - thank you for fresh fruit. If only we could get oatmeal or some non sugary options. Overall a good stay.
Friends
6/10
Pleasant
20 Jun 2026
Mehmet Cengiz
The room I got this time was right across the laundry and the fan was on for all times. The fan noise was really too loud for a comfortable stay.
Self
10/10
Exceptional
11 Jun 2026
Titus
Clean room, nice staff, and breakfast was great!
Self
10/10
Exceptional
24 May 2026
Daniel
Highly recommend
Family_with_children
8/10
Excellent
04 May 2026
Trent
Clean room, staff was very friendly and helpful. Bed was too firm.....very hard to sleep on that mattress. But that seems to be a Hampton Inn trait......my last 3 stays at 3 separate places we're the the same
Self
10/10
Exceptional
12 Apr 2026
Tammy
Staff exceptional. Breakfast selection very good. Loved the coffee.
10/10
Exceptional
08 Apr 2026
Richard
Very friendly staff. Good location with lots of history in the area.
Partner
10/10
Exceptional
08 Apr 2026
coral
Very responsive staff clean
10/10
Exceptional
15 Mar 2026
Janet
A great place. Clean.
Good staff.
Good hot breakfast
Business
8/10
Excellent
15 Mar 2026
Crystal
Yes friendly staff, welcoming to pet, parking lot had lots of parking and it was very well lit. Swimming pool is great.
Family_with_children
10/10
Exceptional
06 Mar 2026
Casmine
room was very clean, the staff really understood my questions etc.
Partner
10/10
Exceptional
24 Feb 2026
Stephanie
Clean, nice people!
10/10
Exceptional
22 Feb 2026
Angela
The hotel is clean, everywhere - rooms, restrooms, breakfast area. The rooms are comfortable. Breakfast, it's plentiful & hot and with cereals & fruits. The staff is friendly.
Family
8/10
Excellent
22 Feb 2026
Lakeyla
Very clean, wonderful breakfast options with great service!!
10/10
Exceptional
21 Feb 2026
Sandra
Everything was fantastic! I had hi
10/10
Exceptional
18 Feb 2026
Paige
Staff was polite. Room was well appointed. The air conditioning unit was slightly noisy, but not terrible.
Self
2/10
Poor
16 Feb 2026
Ben
Bed was broken, tv remote didn’t work, the shower only had cold water, are room over looked the swimming pool and it smelt like chlorine, and the people swimming in the pool there voices echoed into the room. Would not stay again and if I could I would go lower on the star
Friends_and_family Family
6/10
Pleasant
16 Feb 2026
Marilyn
The staff was pleasant and polite. However, the property maintenance needs to do their job. Upon checking in we were given our cards for access to our room. They did not work. I went downstairs to get he situation remedied and I had to wait for her as she was busy with another customer somewhere in the hotel. Once she came back I was told the she could move us to another room but the bathtub faucet leaked. It did not just leak it had a steady stream of water flowing continuously. We took the room as the other one had no working key fob. Location was great for our visit to the local museums.
Friends_and_family Family
10/10
Exceptional
08 Feb 2026
Jill
Staff was kind and friendly. Room was clean and so comfortable. Breakfast was great with a good variety. Great stay!
6/10
Pleasant
24 Nov 2025
Olivia
Overall the stay was okay. The bathtub had yellow stains, and for the 3 nights we were there we did not get our room cleaned. Comfy
6/10
Pleasant
06 Nov 2025
Dennis
Front desk area was under renovation, even during breakfast. Early morning traffic on Illinois Street woke us up. Not relaxing and restful as I would have expected from Hampton Inn.
Leisure Family
4/10
Poor
27 Oct 2025
tammie
The hotel is very old and outdated and it shows in the rooms and the amenities. The laundry facilities are broken, the machines in the gym are broken, the elevators are slow, and the rooms are old and sad looking. Also don’t expect more than one towel per person. For the price I would expect a nicer stay and for things to work at the hotel. On the plus side the staff at the front desk were friendly.
Leisure Partner
10/10
Exceptional
22 Oct 2025
Alicia
Staff is great! Hotel is clean. Location is in the middle of it all.
Friends_and_family Family
10/10
Exceptional
11 Oct 2025
Thomas
Clean, secure. Friendly staff.
Leisure Self
10/10
Exceptional
29 Sep 2025
Vishal
Clean and nice looking room, friendly environment, helpful customer service.
Business Self
2/10
Poor
20 Sep 2025
Amy

Very unpleasant stay in Oak Ridge.

Room was awful. Looked like a prison cell - nothing on the walls at all- only window looked out over an INDOOR pool. The smell of chlorine was stronger in the room than it was in the pool area! Checked in at 9pm after a long drive to find that the noise inside the room from the pool was extremely loud. Pool didn’t close until 10pm so noise continued at an astounding level u til exactly 10. I requested a different room and was told nothing was available.
Only thing louder than the pool noise was the sound of the AC. Sounded like engine turbine and industrial blower. You could t even listen to the TV when the AC was on.
Bed sheets were poor quality- very scratchy - and the mattress seemed to be just plain worn out. Super uncomfortable and the slightest movement from either of us shook the bed so badly there was no rest to be had.

I purposely selected a NON accessible room when I made the booking and yet accessible is what we got. Not sure why they offer an option if it is being ignored. Sink in bathroom had a drain issue and so the sink was half full of water the entire time. The shower had zero water pressure and when you tried to adjust the shower head the face of it came off in your hand.
I recognize that at the price point it’s not meant to be “high end” lodging, but standards were way low. I’ve never been so ready to leave a hotel room in my life.. This was my first ever stay in a Hampton InnI will likely not stay in one ever again.
Partner
6/10
Pleasant
10 Sep 2025
Stephen
Hoel is in the meddle of renovations and was kind of a mess. Furniture missing from the room.
Leisure Family
2/10
Poor
26 Aug 2025
Verified traveler

Did not sleep for three nights

The floor was torn apart and smelled like chemicals out in the hallway. The bed was hands down one of the hardest least comfortable mattresses I’ve ever had at a hotel. There was a stain on the head board and the bathroom door is a sliding door that does not offer a lot of privacy.
Friends_and_family Family
10/10
Exceptional
17 Aug 2025
Michael
Great breakfast, great location, great staff.
Leisure Family
8/10
Excellent
29 Jun 2025
Barbara
The location was perfect for what we were doing in Oak Ridge. The rooms were large. Breakfast left a bit to be desired -- there was very little selection unless you like cereal. There was only one carton of yogurt, one carton of cottage cheese, two of the fried eggs, and a few sausages. The oatmeal looked like it had been reheated from the previous day. Otherewise the hotel was great.
Leisure Partner
10/10
Exceptional
03 Jun 2025
Paul
Nice
Business Partner
10/10
Exceptional
09 May 2025
Geneva F

Just What I needed at Hampton Inn

It was a great experience! Whatever I asked for they politely provided, including where to dine and directions.
Friends_and_family Family
2/10
Poor
18 Apr 2025
Glenn
no
10/10
Exceptional
21 Feb 2025
Janet

Good choice

It was very nice and friendly
Friends_and_family Family
2/10
Poor
02 Jan 2025
Monica
HORRIBLE. On the second night of our stay, the power went out at about 11:30pm. After waiting 45 minutes, we went to the front desk to see what was going on and no one could give us answers. The front desk said “we don’t know what’s going on, the power could come back in 30 minutes or 2 hours...” I sleep with a medical device that needs to be plugged into electricity so this was a huge concern for me and I couldn’t risk waiting. It could’ve been 5 hours. After another 30 minutes with no answers, me and my sister decided to pack up and go down the street to another hotel that had electricity. The front desk agent said that I would not be charged for this night, given that we didn’t even STAY there and had to pack up and move in the middle of the night in the dark. After requesting a refund which I think is pretty reasonable given the circumstances, I was shocked to hear that my request was denied for the night that I did not stay there, again as I have a medical device that needs to be plugged in and I couldn’t do that. I called the hotel today and the front desk girl told me that “she has spoken to the GM and decided to not refund me” and when I asked if the GM could give me a call, she said “she doesn’t do that” (LOL) and then proceeded to tell me that since I didn’t disclose what medical device I have, that she can’t prove if it was life or death… Who would lie about a medical device? This dirty hotel is a joke.
Leisure Family
10/10
Exceptional
04 Dec 2024
Tracy

Nice hotel for a quick layover

The hotel staff was extremely nice and polite. The room was clean and spacious. Breakfast was hot, filling and had many selections.
Business
8/10
Excellent
01 Dec 2024
Angel
Very friendly staff
Leisure Partner
10/10
Exceptional
23 Nov 2024
Melissa
The two gentleman working were so friendly and the hotel was very clean
10/10
Exceptional
22 Nov 2024
warren
Not enough 110 v outlets and no outlets for electrically devises.
10/10
Exceptional
11 Nov 2024
Lisa
It was a last minute overnight stay for work. The price was right, and the accommodation met my expectation.
Business
10/10
Exceptional
06 Nov 2024
Mehmet Cengiz
safe, quiet
Business Self
10/10
Exceptional
04 Nov 2024
Blake
Staff were very helpful. David at the front desk provided great service. Breakfast was good. Enjoyed our stay.
Leisure Family
10/10
Exceptional
02 Nov 2024
Mehmet Cengiz
Safe, quiet
Business Self
8/10
Excellent
01 Nov 2024
Cristobal
Noisy, they didn’t clean my room in 3 days
10/10
Exceptional
01 Nov 2024
Mehmet Cengiz
safe, quiet, easy parking
Business Self
6/10
Pleasant
28 Oct 2024
Jacob
Bed was very comfortable. Room was clean. Shower head was old and outdated. Tv was old and pixelated. Shelves in the bathroom were barely hanging on. And the bathroom door was a sliding door that allowed no privacy.

The employees were very accommodating and a delight to speak to.. even for a couple of volunteer fans. Haha. Honestly they were the highlight of the stay.
Leisure Partner
6/10
Pleasant
22 Sep 2024
Robert
Staff were very nice. Had to ask for dry towels the second day. Breakfast and coffee were weak. Room was nice and quiet
Leisure Pet
8/10
Excellent
21 Sep 2024
pamela
I liked their staff. Very friendly and accommodating. Tgeir cable qas service/tv services were great.
Leisure Family
10/10
Exceptional
15 Sep 2024
Bridgett
Very clean
10/10
Exceptional
12 Sep 2024
Jessica
Easy check-in and the receptionist was extremely nice.
Leisure Family
10/10
Exceptional
08 Sep 2024
Michelle

Very nice!

Very nice! Bed and pillows were awesome. The staff was incredible and very friendly and helpful. Very clean. Pool looked awesome 😊
Partner
10/10
Exceptional
05 Aug 2024
John
Friendly courteous helpful knowledgeable
Business_and_leisure Partner
10/10
Exceptional
23 Jul 2024
Christina

Great place

The beds are awesome. I had a great night sleep. Breakfast was great and overall customer service was absolutely wonderful
Friends_and_family Family
10/10
Exceptional
05 Jul 2024
Stephanie
We came into town to visit Oak Ridge history museums and Brushy Mountain State Pen. Check in was easy, and guy at desk was super nice. Our room was quiet all night, and we felt safe. Breakfast was very good with plenty of selection. Would definitely stay here again.
Leisure Family
10/10
Exceptional
24 Jun 2024
Kaylee

Safe for solos female, dog friendly

I stayed here for a solo trip with my dog. EXTREMELY dog friendly and I was so appreciative (door tag for my room, plenty of walking grass with dog waste station, staff friendly towards my dog). Nice breakfast, and welcoming staff. I felt safe as a female traveler. Very clean room that was well kept. And it was large! I would definitely stay here again. My only complaint is I was promised a ground level by the GM Rebecca (for my dog) and I was given a 4th level room. The gentleman who checked me in didn’t show much concern. Despite that, I would definitely stay here again.
Self
2/10
Poor
21 Jun 2024
Shaniqua
The hotel host was real snobby my boyfriend got put in jail for asking for a refund It really was unpleasant experience for us probably will never stay at oakridge again
Leisure Partner
6/10
Pleasant
06 Apr 2024
Darin
Our stay was good. Breakfast wasn’t very good. Only hot food was omelette, sausage lengths, and self made waffles. I expect more from the Hampton.
Leisure Family
10/10
Exceptional
01 Apr 2024
Shannon
We always love the Hampton Inn. Staff is always courteous and helpful. Amenities are always great. Rooms are always clean and fully stocked. Breakfast is always fantastic. If I had to nitpick, I do wish the room smells a little bit better. There’s always a tiny bit of a stale smell, but I’m not sure how that could be remedied. Also, I was disappointed that only one elevator is working this weekend but I know stuff happens.
Friends_and_family Family
10/10
Exceptional
21 Mar 2024
Jessica
The staff at night was friendly and everything was clean and nice
Friends_and_family Family
10/10
Exceptional
31 Dec 2023
Cheryl

Overall good stay

Room was clean and the staff was friendly and helpful.
Friends_and_family Family
2/10
Poor
26 Dec 2023
Kayla
We were given a room already occupied! The lady that checked us in said someone used a digital check in and someone had checked us in hours earlier. She gave us keys anyway and there was someone already in there. Then we were given a handicap room right next to the elevators. That’s all we heard and the cleaning staff was so loud. I would not recommend staying. Also, the indoor pool was closed so we weren’t able to enjoy that amenity.
Leisure Partner
10/10
Exceptional
26 Dec 2023
Christopher

Nice Hotel

I stayed here for one night while on a business trip. It was conveniently located close to a bunch of restaurants. The pool was closed for renovations which was disappointing. I try to swim some for exercise while on the road.
Business
8/10
Excellent
25 Nov 2023
Steven
The bathroom floor was very dirty. I had to clean it. The pool was closed.
Leisure Partner
10/10
Exceptional
19 Nov 2023
Robert
Always nice folks and clean comfortable room.
Business Pet
8/10
Excellent
30 Oct 2023
Carol
Nice and friendly staff. Rooms were clean and tidy.

issue of the window above the A/C unit was off track and PLENTY of dead bugs lying on top of unit.
Leisure Family
8/10
Excellent
24 Oct 2023
Lisa
It was sad that the pool was closed for maintenance the entire weekend that we were there.
Leisure Partner
8/10
Excellent
23 Oct 2023
Sharon
Pool was down for maintenance a couple weeks.
One elevator was out of service.
Business_and_leisure Family
8/10
Excellent
22 Oct 2023
Susan
Staff friendly and helpful. Breakfast not up to standard of other Hampton.
Partner
10/10
Exceptional
15 Oct 2023
Verified traveler
Everything was great. Easy check in and out.
Friends_and_family Family
10/10
Exceptional
27 Aug 2023
Steve
Mrs. Helen was very nice and pleasant at checkin
Leisure Partner
10/10
Exceptional
06 Aug 2023
Gregory
it was quiet and very clean.
Business_and_leisure Family
10/10
Exceptional
05 Aug 2023
Robert
Nice size rooms with good furnishings & clean.
Leisure Self
10/10
Exceptional
04 Aug 2023
Wilma
My husband had never stayed in a Hampton so he was amazed. So I was happy to share this with him. All staff was extremely helpful and treated us like family.
Leisure
10/10
Exceptional
28 Jul 2023
Debra
This was a very nice quiet place to stay. Staff was friendly and ready to help.
Leisure Partner
6/10
Pleasant
12 Jul 2023
Sharon
Not updated with Streaming- hotel needs an update all around - ice machines are obsolete
Business_and_leisure Self
10/10
Exceptional
27 Jun 2023
Cheryl
Good stay...met expectstions
10/10
Exceptional
07 Jun 2023
Sarah
Super nice and clean!
Leisure Family
10/10
Exceptional
01 Jun 2023
Barry
Uh have stayed here before and enjoyed the service.
Leisure Self
8/10
Excellent
15 May 2023
John F.
Really disappointing that lack of vending machine. One drink machine nothing else.
Leisure Family
10/10
Exceptional
05 May 2023
Tim
Room is large, clean and exactly what we needed!
Leisure Family
8/10
Excellent
05 May 2023
Christopher
The staff were pleasant and helpful.

I cannot speak for all rooms, but mine was outdated for sure. That is my only critique.

It was clean though. I’d stay there again.
Business_and_leisure Self
10/10
Exceptional
10 Apr 2023
EDWARD

WENT TO BIKE BUT RAIN WAS TOO MUCH

WE LOVED OUR STAY FROM CHECKIN (WITH PLATE OF HOMEBAKED COOKIES!) TO CHECKOUT NEXT MORNING WITH DELICIOUS BREAKFAST TO SEND US ON OUR WAY.
Partner
10/10
Exceptional
10 Mar 2023
Jonathan
Nice a quiet, clean and comfortable beds and room
Leisure Family
10/10
Exceptional
26 Feb 2023
Robert
Good place
Leisure Family
10/10
Exceptional
05 Feb 2023
Harold
The staff were excellent and helpful. The breakfast variety and taste were very good. Many restaurants located close by.
Leisure Self
10/10
Exceptional
04 Feb 2023
Alfred
Nice place to stay.
Business_and_leisure Family
8/10
Excellent
31 Jan 2023
Melissa
The hotel needs to be updated and improve on the cleanliness.
Business
4/10
Poor
28 Jan 2023
James

Don't stay at Hampton Inn Oak Ridge TN.

This is the worst Hampton Inn I've ever stayed in. Typically I know what to expect in any city, but not here. I stayed in room # 210.

Among the issues:
1. I booked a king non-handicap. Didn't get that.
2. The HVAC fan was as loud as a jet engine. Didn't sleep a wink.
3. The furniture, lamps were we all mis-matched and old. It seemed like this was a storage room.
4. I had a view of the indoor pool with no natural light.
5. The bathroom was dirty.
6. The rate was very high for such a poor property.

To be fair, the people were friendly.

I am used to getting a room near the elevator or ice maker when I book through hotels.com, which is what I got here.
Business
10/10
Exceptional
22 Jan 2023
Fransciscus
Friendly staff and clean room.
Leisure Family
8/10
Excellent
22 Nov 2022
Deborah
Noisy, limited parking, nice breakfast, room comfortable.
Business Self
2/10
Poor
20 Nov 2022
Jaime
When we get to the the room we found out the room was not clean , garbage can full , bad experience
Family
6/10
Pleasant
26 Oct 2022
Travis
Was ok but the pool was not being heated and with two kids it didn't go well. If I would have known I would have booked elsewhere. Pretty disappointed.
Friends_and_family Family
10/10
Exceptional
11 Oct 2022
James
Not bad... i would stay there again
Business Self
10/10
Exceptional
10 Sep 2022
Bonnie D.
Very nice place close to everything
Leisure Family

Location & surroundings

Hampton Inn Oak Ridge
208 S. Illinois Avenue, Oak Ridge, United States

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Hampton Inn Oak Ridge

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