Staybridge Suites Knoxville Oak Ridge

8/10

Excellent

26 Apr 2026

Tom

The layout of the room must have been someone's first attempt. To go to the bathroom, you had to navigate a space about 18\" wide between the bed and the wall. The bathroom was so small that you had to shift around the toilet to close the door. The room had a total slapped-together feel, and this for how much money? Overall, find another place

Friends

10/10

Exceptional

31 Dec 2025

Stephen

Clean, comfortable suite

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Richard

Very friendly staff; the breakfast was great! The room was the perfect size!

Family

10/10

Exceptional

09 Dec 2024

Karen

Room was a great size. The people at the desk were so friendly. BEST breakfast in town. They informed me right away that something of value was left in the room!

Leisure Friends

2/10

Poor

20 Oct 2024

Robert

There was no stay. It was cancelled

Self

10/10

Exceptional

07 Oct 2024

Gary

Excellent staff

10/10

Exceptional

29 May 2024

Jim

Very conveient for my meeting at the Y12 facility.

Business Self

10/10

Exceptional

10 May 2024

Cathy

Room was comfortable, and plenty of space

Leisure Partner

4/10

Poor

10 Dec 2023

Walter

Idiots designed the room.

Stayed in a “accessible room” and it was the worst we had ever had. Besides having mold in the shower and toothpaste on the wall (Yes, we have pictures), the room was a joke. No door to the bathroom (because handicapped people don’t need privacy?) the kitchen supplies and microwave were in the upper cabinets so no one in a wheelchair could reach it. The thermostat was also above the height for someone in a wheelchair. The hotel was nice, but they definitely need to hire an accessibly consultant because they have no clue.

Partner

10/10

Exceptional

02 Dec 2023

Kiersten

I will stay here every time I come to Oak Ridge. The staff was AMAZING and so helpful. Great breakfast, great rooms. I have stayed at many hotels and this has topped even the fancier hotels I’ve stayed in! 1000/10 would recommend staying here!

Partner

10/10

Exceptional

04 Jul 2023

Katrina

5 stars ⭐️ Great stay thanks to staff who do a great job! Our air conditioning was not working, they tried to fix it, but it still wasn’t working. They moved us to another room. Ladies were very nice and made sure we were happy with the change. Breakfast was the best, excellent set up & tasted great, kudos to the staff again! 😁.

Leisure Family

10/10

Exceptional

10 Jun 2023

Timothy S

Great staff! Housekeeping could be more attentive. No bathroom door!

Leisure Family

10/10

Exceptional

24 Jul 2022

Timothy

We had an excellent suite, and the staff was very helpful. Would highly recommend.

Leisure Family

10/10

Exceptional

25 Apr 2022

Sharon

It was convienent and comfortable… beautiful property and wonderful staff.

Leisure Family

10/10

Exceptional

25 Apr 2022

CYNTHIA

Very clean, comfortable. The staff were all the most friendly that I have seen.

Leisure Family

2/10

Poor

11 Apr 2022

Deborah

We stayed in room 514. When we walked in it had such an awful smell we were all taken back. It smelled awful - like a big animal had been kept in there and not let out for weeks. We went down and asked for any other room. They had none. They gave us a spray bottle of Febreze and offered to come up in the morning to fix it. We went to Walmart and spent over $100 to try to make it better. Nobody slept all night. The next morning a different hotel member said they had numerous complaints and had replaced the carpet and drapes. It clearly was not enough. They should never have rented out this room. They should have done anything to try to fix this. There is no way anyone could stay in this room.
There was trash in the hallways that was left the entire time we were there along with dirty towels outside a room. This hotel was dirty. They had the nerve to charge us a $75 dollar pet fee - for what? There is nothing our 8 pound dog could have done to this room to make it any worse.
We found another room for Saturday night. Even though the room was not inhabitable and they could do nothing to fix it they would not refund our money for the second night. This was the worst hotel I have ever stayed in by far.

Leisure Pet

10/10

Exceptional

05 Apr 2022

Deborah

Great place

Business_and_leisure Self

6/10

Pleasant

04 Apr 2022

Erika

I called the property prior to booking and inquired on the pool and was advised it was open and functioning. Upon arriving only to learn that it was not open and closed for maintenance. I had to disappoint a birthday boy whom thought it was having a small family pool party indoors for his birthday.

Business_and_leisure Family_with_children

8/10

Excellent

30 Jan 2022

Alexandra

Good

Good clean spot with a kitchen. Pet friendly.

Partner

6/10

Pleasant

13 Dec 2021

Kimberly

Room was smaller than I expected, room was to cluttered with furniture, had to watch where I walked to make sure I didn't trip. I expected a king bed with a hide a bed couch, that would comfortably fit 4 guest. Room had two double beds, couch was just a couch. Just not what I expected but might work out for other traveling guest. I currently have a charge of 10.00 on my credit card that I wasn't told would be there. Hopefully it will be refunded to me

Leisure Family

10/10

Exceptional

30 Nov 2021

Robyn

Family Friendly

Just a beautiful hotel in Oak Ridge. Great location, good breakfast, family friendly.

Friends_and_family Family

8/10

Excellent

15 Nov 2021

Maria

Overall our stay was wonderful! Everything was very clean, the bathroom was a bit dated - but nothing terrible. Great walkable area with lots of shopping and dining. Internet was a little slow - my fiancé had to work remotely on a laptop one day during our stay and he got kicked off repeatedly throughout the day. Overall we would stay here again!

Leisure Partner

8/10

Excellent

21 Oct 2021

TAE

Kindness

Breakfast restaurant waitress asking for a tip?(It may not be)with an unfriendly expression and serving some dishes you don't like? I felt uncomfortable because I felt like I was making a request that wasn't there.

Friends_and_family Family

2/10

Poor

01 Aug 2021

Eryn

Staying in the smokies?

We booked a non smoking room after a 16 hour car ride. We showed up and the room smelled so strongly of smoke I could barely walk in it. There were smoke stains on the walls and it probably had not been cleaned since the last person was in here.

Partner

10/10

Exceptional

26 Jul 2021

Verified traveler

Great value for the money. Very clean and recently updated. Beds were super comfortable!!!

Leisure Family

10/10

Exceptional

13 Jul 2021

Verified traveler

This is at least the 4th time we have stayed here. One bedroom suite is fabulous each and every time. We bring our dog and never have any issues. The one bedroom suite gives everyone a little more room to stretch out. Love this property. It is close to family...the reason that I visit Oak Ridge and I think the price we pay is excellent for what we are getting. I find it safe to walk the dogs by yourself outside. Everyone is always friendly and nice. I will stay here again

Business_and_leisure Pet

4/10

Poor

29 Jun 2021

Verified traveler

The suite that our family of 4 was put in smelled of vomit that had been covered in cleaning products. If you are getting a suite here thinking you will do any cooking, you will be disappointed. The kitchen supplies were sparse.

Leisure Family

10/10

Exceptional

01 Jun 2021

Verified traveler

The staff was very nice and the suite was nice and cozy.

Leisure Family_with_children

8/10

Excellent

26 Apr 2021

Verified traveler

The hotel was lovely and the room was large and spacious. The staff was very attentive, especially the breakfast attendants. Our main complaint was that there was an odd smell in our room. The hotel allows pets, and it smelled like pet smell trying to be covered up by air freshener. Also, there was a spot in our restroom where there was a leak at some point and there was mold there now.

Friends_and_family Family

4/10

Poor

05 Apr 2021

Adam

Went for my kids to be able to swim. Pool was broke. The tvs are so old that there is no hdmi port.

Friends_and_family Family

2/10

Poor

28 Mar 2021

Verified traveler

The breakfast was nice and had many options but the room was not clean there was hair in the bathtub and what looked like mold by the access handle for the bath and a dead roach in a cabinet and when i told the staff about it at check out they just replied as okay..

Leisure Partner

4/10

Poor

22 Mar 2021

Verified traveler

We have stayed at this hotel multiple times. This past weekend has been the worst experience that I've ever had here. Our room stunk like smoke, the toilet was crooked in the bathroom, there was stuff splattered on the walls in the bathroom, and the shower has a giant crack in it. The parking was horrible. We had to park in the nail salon parking lot next door.

Leisure Family

10/10

Exceptional

08 Mar 2021

Verified traveler

We have stayed here multiple times and absolutely love it. All staff are friendly, the free breakfast has many options, they have to go bags with snacks for guests who come to ride, the rooms are always clean. We will definitely be staying here again when we come to ride Windrock.

Leisure Partner

8/10

Excellent

07 Mar 2021

Verified traveler

Clean and staff was courteous. Near restaurant. Easy access to other streets.

Partner

10/10

Exceptional

25 Jan 2021

Greg

Fabulous

This is by far one of the nicest hotels I’ve stayed at, do yourself a favor and get the king suite

Business

6/10

Pleasant

18 Jan 2021

PHILLIP

Smells like smoke

Hotel smelled like people were smoking in there rooms. On a few occasions you could smell the odor of marijuana. Understand with Covid that rooms are not cleaned daily and my guess is that some of the patrons that stay there for a week at a time take advantage and smoke anyway

Friends_and_family Family

10/10

Exceptional

07 Jul 2020

Ruthayn

Highly Recommend this hotel.

I requested a king size bed and hotels.com put me in a handicapped room that I did not want. Thankfully Staybridge Hotel staff in Oak Ridge, TN put me in a fantastic room. I usually stay at Holiday Inn Express and I really liked this location just as well! Excellent staff and comfortable clean rooms. They put me on the first floor because I had my puppies with me. I definitely would stay here when I visit family again!

Friends_and_family Family

10/10

Exceptional

30 Dec 2019

Verified traveler

Overall wonderful. Clean, friendly, good and tasty food.

Friends_and_family Family_with_children

4/10

Poor

29 Nov 2019

Verified traveler

Room maintenance was in poor and unsafe conditions. Management was unable to provide a like room type exchange do to HC room requirements.

Leisure Partner

8/10

Excellent

13 Oct 2019

Verified traveler

Kitchen was nice and had all that you would need to prepare meal

Leisure Family

8/10

Excellent

08 Oct 2019

Carolyn A.

Family Business Trip combo.

Our three day visit with family Plus work was a nice getaway for us. We enjoyed our 4th room suite that was quiet in the back, living area had desk for husband to do some work without disturbing my rest in bedroom. Location is nice. Plenty to see in Oak Ridge plus more.

Friends_and_family Family

8/10

Excellent

06 Oct 2019

Joel

Decent

Mattress was awful. Everything else was good.

Partner

10/10

Exceptional

18 Sep 2019

Larry

This was an extremely nice arrangement. Rooms was comfortable, breakfast was great, service was terrific.

Friends_and_family Family

6/10

Pleasant

14 Sep 2019

Verified traveler

Bed very comfy! Bathroom hard to get around in. No privacy at sink

Friends_and_family Family

8/10

Excellent

10 Sep 2019

Verified traveler

Everything was very good about our room except that the counters in the kitchen and bathroom had not been wiped clean of dust or fine debris in some time. The building is relatively new, the amenities great, the staff responsive.

Friends_and_family Family_with_children

10/10

Exceptional

01 Sep 2019

Mary

I give this place a 10, It is perfect in every way

Friends_and_family Family

10/10

Exceptional

28 Jul 2019

Kris

Great rooms and establishment

Fantastic hotel. Was amazed at the spaciousness of our room. We were on the first floor and our ceilings had to be at least 12’ high. Made our room feel so much bigger than it was. Would definitely recommend staying here.

Family

4/10

Poor

11 Jul 2019

Verified traveler

Asked for late check out of 2 hours and was refused.

Business Pet

8/10

Excellent

08 Jul 2019

Verified traveler

Loved the kitchen in room, Ice machine in refrigerator but ice making is slow but one of the staff got me more ice when I needed it

Friends_and_family Family

8/10

Excellent

20 May 2019

Ken

Great experience

A bit pricey but in this case you get what you pay for. Beautiful place, quiet, lots of breakfast selection.
FYI, watch for non refundable prepayment though

Friends

10/10

Exceptional

13 May 2019

Angela

Overall a great place to stay

Very inviting and comfortable. The room was clean and quiet, the bed comfortable.
I would like to mention that the front desk staff was often absent and could be more attentive and friendly (several staff, not only one). The young lady was friendly and cheerful, none of the others though.
A charging port at the bedside table would be a nice improvement.

Friends

10/10

Exceptional

01 Apr 2019

james

We were coming from Florida and very tired. The staff was extremely friendly. The room was so spacious and we were able to get the rest we needed

Family

10/10

Exceptional

24 Mar 2019

Verified traveler

Very roomy and clean.

Nice place. Tons of room, two bedrooms, two full bathrooms and a kitchenette. Breakfast was plentiful. Would probably be a great place for an extended stay.

Family

8/10

Excellent

17 Feb 2019

Verified traveler

We'd stay here again

Clean and nice. But there are no vending areas with ice machines on each floor. We had to use the soda machine for ice on the first floor. We were on the third floor, so getting ice wasn't convenient. Staff were friendly and helpful. Breakfast was good. Having to go through Outback's parking lot to get to the hotel was weird.

Family

10/10

Exceptional

07 Jan 2019

Gilbert

Comfort and services, I was very satisfied with our two night stay. The lady that handled the breakfast services was exceptional and extremely helpful. Nice property, highly recommend this property

Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

The room was clean, attractive, and quiet. Couldn't have asked for nicer accomodations :)

Leisure Partner

10/10

Exceptional

19 Nov 2018

Santana

Well there was two things i didn't like. The bathroom didn't have a door which made me feel a little exposed secondly there was no way of closing the blinds to darken the room.

8/10

Excellent

12 Nov 2018

DaveG

Hotel has no visible sign showing how to enter from the main road. crazy situation as they have the normal entry blocked. You must drive thru the OutBack Steakhouse parking lot.
Item 2 is the small size of the breakfast eating area. We have to stand around waiting for a seat on both Saturday and Sunday morning.
The food selection was 'ordinary'

10/10

Exceptional

22 Oct 2018

Verified traveler

nice hotel staff and area with lots of restaurants. Close to Knoxville

10/10

Exceptional

15 Oct 2018

Verified traveler

Beds and pillows very comfortable
Hard to find entrance to hotel from main road

10/10

Exceptional

24 Sep 2018

Michael

Hotel and Staff was excellent. I will most definitely will be coming back.

4/10

Poor

14 Sep 2018

Lonnie

Our first morning, our coffee pot had some type of sticky residue in the pot. Told hotel about the problem, when returned that evening pot was cleaned BUT, our apple charger cord was missing. In searching the room for the cord, we discovered dirty laundry left from the previous tenant. Several days passed, complained to front desk continually, requested no one to enter our room with fear of theft. A MANAGER never addressed the problem and we will NEVER stay here again.

Family

10/10

Exceptional

04 Sep 2018

Verified traveler

Very much enjoyed our stay. Gratefully recommend to anyone.

6/10

Pleasant

20 Aug 2018

Myat

We pay for a queen bed but when we get into our room it's full bed. The're breakast was cold. Not sure if I'm going back to this place.

10/10

Exceptional

16 Jul 2018

Carla

Nice and clean hotel, friendly staff, and very comfortable beds

6/10

Pleasant

06 Jul 2018

Verified traveler

Clean large suite

Key card did not work twice I had to go back to front desk and she finally went back with us and gave us another room. Curtains wouldn’t close all the way to shut out light and street light was right outside window, then electric went off during the night for an hour did t know why. Breakfast was good and pillows and beds were very comfy.

10/10

Exceptional

10 Jun 2018

Verified traveler

nice hotel

Enjoyed the stay Oak Ridge. Good location for visiting the city and surrounding area.

10/10

Exceptional

28 Apr 2018

Verified traveler

Quite & comfortable, very nice room & hotel. Definently stay hete again

6/10

Pleasant

26 Apr 2018

Monte

Bedbugs....and a very dirty room

The staff is kind and willing to help in anyway. The building is nicely decorated and appeared clean.

Our room had a thick layer of dust, and had not been cleaned for some time.
The worst part was finding bed bugs the next morning ! I had bites on my arms.
The Manager was great and credited our room, offering to anything she could to make it up to us.
Breakfast was provided courtesy and was very good.

10/10

Exceptional

16 Apr 2018

Brittany

Clean, comfortable, and resting stay

We stayed in this hotel in Oak Ridge while visiting friends. I was apprehensive to book a hotel room in a hotel that I was unfamiliar with the name, but was pleasantly surprised when I found out they were part of the Holiday Inn chain. Our room was very spacious, and accommodated our large party. The pool was clean, the hotel staff was great. I would stay again.

Family

4/10

Poor

19 Mar 2018

Verified traveler

no parking....left early

The Mudders (rv, motorcycle, off road vehicle crowd) were in town and had taken all the parking spaces with their giant vehicles. One guy had taken 9 spaces with his truck and pontoon boat. The side gate to the adjoining parking lot was closed so that you could not use the space without turning left onto the main 5 lane highway and turning in again. Then, after parking, there were signs all over telling you to lock up vehicles and take in your valuables....leading me to believe there was ongoing problems with the parking area.

The room was very quiet considering the hotel was full, however, I've stayed in all the hotels in Oak Ridge, and this one is now my least favorite. There was no ice machine (only on the main floor with the fountain drink machine), no extra blankets, the beds were full, not queen, and no fan in the shower area.

10/10

Exceptional

19 Mar 2018

Jessy

Awesome

Went riding at WindRock park, stayed here. It was great!

Partner

10/10

Exceptional

12 Mar 2018

Verified traveler

Nice oak ridge hotel

We had a very pleasant stay there. Complimentary breakfast was nice.

10/10

Exceptional

03 Feb 2018

Bill

Comfortable and clean! Staff, super!

We have stayed at Staybridge 3 times in Oakridge and always find it very clean, folks helpful, friendly. The area is a good location for us. Love those fireplaces! Will go back there again.

Partner

10/10

Exceptional

23 Jan 2018

Glenn

We will return

Staybridge is top quality. Facility & Staff.

Family