Name: Embassy Suites Temecula Valley Wine Country
Address: 29345 Rancho California Road, Temecula, 92591, US

2/10

Poor

07 Aug 2026

Erin

They were at capacity and gave me a terrible room at the end of hall with broken elevated and painters painting a stairwell. The walk was far. The room was dirty with dirt kn the bed and a used water bottle on the dresser in a room with a huge Ventilation system piped through the bedroom window to a portable air condition because the central a/c wasn’t working in that room!! The door to the room was stuck shut and I had to carry all my luggage back to have the girl explain that door handle was different from the rest and turned upwards. The whole thing was a terrible experience!!!

10/10

Exceptional

05 Aug 2026

Kathlene

I loved everything about it. I just think you guys are a little understaffed.

8/10

Excellent

05 Aug 2026

Neil

Breakfast was good and noisy
drinks in the bar at Happy Hour - lovely idea
all staff i chatted were on top of it
would return for another stay

10/10

Exceptional

05 Aug 2026

Raul

First time taking the family on a weekend getaway and we were very impressed. Room was great. Very clean and cozy. Free breakfast was huge plus. Delicious omelets. Pool was well maintained and the staff even brings out cool floaties the kids loved. Overall great experience.

10/10

Exceptional

04 Aug 2026

Gary

The. Breakfast was excellent clean and really good food and service outstanding

8/10

Excellent

04 Aug 2026

Madame

My personal room was clean and we slept good. That’s what matters most. The interior and some exterior doors can be updated. The elevator also went down so that was a bit of a hassle.

6/10

Pleasant

03 Aug 2026

Travis

Hotel is dated, common areas were dirty, hallway carpet was gross, floors were dirty, trash cans were overflowing, pool area was dirty, room was decent. Seems understaffed. Breakfast was good, bar was nice. Overall needs some TLC

10/10

Exceptional

03 Aug 2026

Stephenette

The hotel staff was extremely helpful. They checked in on the routinely. It was awesome to walk in the room and see my name on the TV welcoming me. The only thing that I would recommend is that they upgrade some of their rooms because the walls or the bathtub could’ve been a little better. The water pressure was also low. However, overall great stay.

4/10

Poor

02 Aug 2026

Keren

Great breakfast, nice staff. The hotel needs a lot of care urgently.

6/10

Pleasant

02 Aug 2026

Nancy

Liked the location a lot but we were on the 3rd floor. Only one elevator on our whole wing and it was not good. Had to wait so long, had to hold the buttons to get it to stop on our floor. We finally got tired of waiting and looked for stairs. The stairs led down to a door that opened only 3\" as something was blocking it. Not sure if thats legal but sure made us think about what we'd do if there was a fire!!
On a good northern free breakfast was the best youll find for hotel free breakfasts. Had a made-to-order cook plus already prepared hot foods if your in a hurry.
The cement around the outside was filthy...a good power wash was in need. I hope this helps.

10/10

Exceptional

01 Aug 2026

Lorraine

A great location, close to the concert venue that we were going to.Staff was very professional and friendly. Our room was very clean and updated.

6/10

Pleasant

31 Jul 2026

Guadalupe de Lourdes

100% disapointment with this hotel. I should have look for further options.
Outdated, poor maintenance, smelly, noisy.

10/10

Exceptional

31 Jul 2026

Alejandro

Property was safe and clean

10/10

Exceptional

30 Jul 2026

Raymond

Staff are professional and helpful loved the gym and breakfast was excellent

8/10

Excellent

29 Jul 2026

Bernadette

They should get the parking lot paved

10/10

Exceptional

29 Jul 2026

Lily

Very clean hotel loved it

10/10

Exceptional

28 Jul 2026

Maria

Limpia y el desayuno muy rico 😋 y cuantos ect muy bien todo gracias

8/10

Excellent

28 Jul 2026

David

Clean room. Pool was nice. The rooms are a little antiquated but worth the price.

8/10

Excellent

28 Jul 2026

Regina

The entire property needs a deep clean and especially the carpets at the elevators and the patio. Room pretty clean. Bed clean and comfortable which is the main thing.

The staff was excellent. Very friendly and helpful: the bartender has great recommendations, the omelette cook cheerful and competent, Patty very friendly.

4/10

Poor

28 Jul 2026

Milan

I stayed in a Deluxe room and was disappointed with its condition. The shower water pressure was extremely poor—it was more of a drip than a shower. It also took an unusually long time for the hot water to come through.
The bathroom had additional maintenance issues, including a crooked toilet seat. The main door lock was also unreliable; on several occasions the indicator light turned green, suggesting the door was unlocked, but it remained locked and required multiple attempts to open.
The furniture was not in acceptable condition either. Both the couch and the armchair had visible stains, which made the room feel poorly maintained.
Overall, the room did not meet the standards I would expect from a Deluxe room. Better maintenance and attention to cleanliness would significantly improve the guest experience.

6/10

Pleasant

28 Jul 2026

gerald

The rooms were clean but the facilities are old and it is recognizable as an old Embassy Suites that needs to be updated. Breakfast was great and the staff in the breakfast area were friendly and attentive.

6/10

Pleasant

27 Jul 2026

Nichole

The rooms could use some updating and they should have an employee walk the floors every couple of hours checking the floors and tables for dirty dishes and trash. There was a plate of left over food sitting on the accent table by the elevator that was there from the time we arrived at the hotel until we left the next day, not to mention all the ones on the floor outside of rooms. It makes everything look messy and I would be afraid of drawing ants, cockroaches or mice. It’s just not a good look.

10/10

Exceptional

27 Jul 2026

Theresa

The staff were accommodating and courteous. Our room was clean and conveniently located. The breakfast was delicious. The downfall was the ice maker on our floor was empty most likely due to alot of soccer families staying at the hotel and using the ice for their games. Everything else was fine.

4/10

Poor

26 Jul 2026

Linda

The room was on the lower level and needed refurbishment badly. There was no soap
In the bathroom and the body wash was near empty. We were very disappointed. Worst Embassy Suites we ever stayed in

6/10

Pleasant

26 Jul 2026

Rosa

I reserved the room weeks ago and when I arrived, the air conditioning was broken and the rooms were sold out, so couldn’t get another room. The trash by the elevators were over filled and the elevator floors were big clean. It seemed like this hotel is really going down. I was disappointed.

8/10

Excellent

26 Jul 2026

Maria L

Was good satay the only thing we have to wait 50 minutes to check in

6/10

Pleasant

25 Jul 2026

Rachael

The property was worn down and not well maintained. Looked and felt dirty. The buffet was decent and the chef behind the omelet station was wonderful but I felt the buffet could have been kept up better - they ran out of many omelet ingredients and other self serve items when there was still many ppl eating.

The rooms could be better equipped for technology. Not many outlets and some were not in convenient places. They could use more usb outlets.

10/10

Exceptional

24 Jul 2026

Eric

Breakfast was best ! Room was super clean and nice ! Everything was perfect!

2/10

Poor

24 Jul 2026

Christina

I came here for my 40th birthday, and it was a disaster. This was a mid stop on my vacation and we were only staying one night. I arrived early just to see if check in was available. The only room they had available at that time they said the ac was not working and they had a window ac in the bedroom. That did not sound ideal, as I had a room with a separate living room and it's the middle of summer. They said if I came back when check in started a regular room would be available, or I could take that room check in now they would wave the parking and refund 50 dollars. Nope I wanted a regular room so we came back. When I came back at the right time the guy tried to offer me that same room...... um no. So he takes a minute and finds a room. We'll guess what that room ac broke too, but now there is no ac unit and it takes them until midnight to bring a box fan... I was miserable the whole night barely slept worst night ever. I had to walk down to the check in to get anything done, and was offered less then what I was offered if I had just taken the busted room and checked in early, no parking was offered and the whole night was awful. I had to reach out to the third party app I booked with to make it right, and they did way more and were more empathetic then the staff on site. I would never stay here again.

4/10

Poor

23 Jul 2026

zenaida

I am a huge fan of Embassy Suites and typically prefer to stay at their hotels over others. However, during my recent stay at this location, I encountered several issues that were quite disappointing.

While the check-in staff was courteous, the room condition was unacceptable. It felt rundown and poorly maintained, far from the quality I expect from Embassy Suites. The design was flawed, with pocket doors offering no privacy, a dirty tub, a stuck bedroom door, and a restroom door that wouldn't lock. The furniture was outdated and uncomfortable, and the main door had a significant gap that compromised security.

The elevator was filthy and clearly hadn't been cleaned in a long time. Happy hour was disappointing with limited options, and although the bartender was trying, the offerings were inadequate. Breakfast was particularly frustrating—there were no hot foods in the buffet warmers, and the overwhelmed cook was the only one preparing food. The wait staff was also stretched thin, struggling to clean and restock the yogurt and fruit.

This location is suffering from poor management, impacting the overall experience. Immediate improvements are necessary to restore the quality and service guests expect from this brand.

6/10

Pleasant

22 Jul 2026

Erin

Little things are not being maintained well like paint and scratches on walls/doors/shower/tub/furniture.
Amenities are great. Staff is great. Location is great!

10/10

Exceptional

22 Jul 2026

David

all good. Used the pool, it was nice. Room was convenient and walkable. Loved the duck pond across the street. Turtles were amazing

4/10

Poor

22 Jul 2026

zenaida

As a long-time fan of Embassy Suites, I was extremely disappointed with my recent stay.

While the check-in staff displayed courtesy, the condition of the room was unacceptable. It felt neglected and poorly maintained—far from the standard I expect from Embassy Suites. The flawed design featured pocket doors that provided no privacy, a dirty tub, a stuck bedroom door, and a restroom door that wouldn’t lock. On top of that, the furniture was outdated and uncomfortable, and the main door had a significant gap that compromised security.

The elevator was in a disgusting state and clearly hadn’t been cleaned in a long time. Happy hour was a letdown, offering limited options. Despite the bartender's efforts, the selections were inadequate. Breakfast was particularly frustrating: there were no hot foods available in the buffet warmers, and the overwhelmed cook was the only one preparing food. The wait staff was also stretched thin, struggling to manage cleaning and restocking yogurt and fruit.

This location is clearly suffering from poor management, which is severely impacting the guest experience. Immediate and significant improvements are necessary to meet the quality and service that Embassy Suites guests rightly expect.

2/10

Poor

22 Jul 2026

Crystal

My short one day stay was horrible the AC did not work there was a portable one in the bedroom that only threw out hot air the room was 81 degrees

10/10

Exceptional

21 Jul 2026

Maria

Great stay

Partner

6/10

Pleasant

20 Jul 2026

Mervin

Mediocre facility -- convenient location.

Family_with_children

8/10

Excellent

18 Jul 2026

Bertha

The hotel is in a great location from the wineries and Oldtown Temecula. The reception is great! There are appetizers and complimentary drinks daily. Daily complimentary breakfast is also great! However, there were loud noises from the upstairs guests that woke us up early during our stay.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Patrick

The room was better than we expected! Great size/space and well cleaned.

Partner

10/10

Exceptional

16 Jul 2026

Gail

I liked the breakfast

Family

10/10

Exceptional

16 Jul 2026

Angelica

The staff was great. Breakfast was excellent evening hors d’oeuvres and drinks were nice Had good music Fourth of July watch the soccer games outside with a lot of people great entertainment. Had an incident with my room waiting for the front office director to get back with me. I will let you know how that goes. Other than that excellent place to stay especially they pick you up to take you to the winery. You have to go see that excellent highly recommended.

Family_with_children

2/10

Poor

15 Jul 2026

Bailey

Our room smelt like literal death. We had to sleep with the windows & balcony door open to even make it bearable. Our light in the bathroom didn’t work, the shower head in the shower was broken, luckily my husbands a plumber and rigged it for us to be able to use. I did contact the property directly, but no response as of 07-15-26.
The breakfast was amazing! But probably won’t book again.

Partner

10/10

Exceptional

15 Jul 2026

jennie

Great staff great breakfast and happy hour

Family

10/10

Exceptional

15 Jul 2026

Natalia

The breakfast was really good, hotel room really clean, staff was very nice.

Family

6/10

Pleasant

13 Jul 2026

John

The hotel is older and it wasn't very clean. A very odd \"rule\" is that you cannot bring outside food in and eat in the lobby or by the pool?!?! Their restaurant isn't great so we door dashes and were asked to go to our rooms to eat. It's not the Four Seasons.. quite odd.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Danielle

Great service and amenities! Highly recommend and would for sure stay again. Staff was wonderful and pleasant.

Friends

10/10

Exceptional

12 Jul 2026

Kathleen

The property is in the best location! Great amenities too! Happy hour drinks and nice breakfast included.

Partner

6/10

Pleasant

10 Jul 2026

Christy

The property needs some love! The walls in the hallways are scratched the infustructure is old! The furniture in the rooms have been updated.

Family

10/10

Exceptional

09 Jul 2026

Adrian

Clean room, excellent breakfast, friendly service

Family_with_children

6/10

Pleasant

08 Jul 2026

Malani

After opening door of room 145, we almost tripped as the carpet is damaged and the luggage holder as well.

Family

10/10

Exceptional

08 Jul 2026

Melvis

The staff and the faculties were great

Partner

4/10

Poor

07 Jul 2026

Melissa

Room in 143 and up
Smelled cigarettes
As soon as we entered the premises we smelled it.
Air conditioning was not too cold in the lower level
We had kids and it not safe for me as a pregnant woman. The staff said they cannot changed our room and they will just spray in the hallway.
The smell of cigarettes the whole entire 3 days of my stay was all there .

Family_with_children

2/10

Poor

06 Jul 2026

Anaeis

Called to make sure there was a crib available, we’re told yes they have a crib. Took our info down to reserve one for us. Got to the property and were told there were no cribs left. Solution offered was to use the pull out couch for our 10 month old, totally unsafe. We had to leave at 9:20pm. Management needs to do a better job training employees when it comes to informing guests of availability, and do a better job managing these amenities and adding more cribs and etc with demand.

Family_with_children

10/10

Exceptional

05 Jul 2026

abby

The staff is very helpful. I’m very nice. Our room was very clean and very comfortable. We had a great nights stay.

Partner

10/10

Exceptional

05 Jul 2026

Ana L

Everything was great staff very helpful

Family_with_children

10/10

Exceptional

05 Jul 2026

David

Clean room and property, evening reception was nice and they had live music on the patio. Dog friendly with lots of cute dogs coming and going. Breakfast was great with cooked to order egg scrambles or omelettes. The staff cleared tables fast and it kept the flow of people and going easy. They wiped food that spilled around the hot plates and refilled things when items were running low. We had an excellent weekend here while we also enjoyed the restaurant at Ponte Winery, where we had a delicious lunch.

Partner

8/10

Excellent

05 Jul 2026

Bruce

We renamed Embassy Semi Suite. It is obviously a converted something else and bought by embassy suites. We thought we had the large deluxe room, but it was half the size of an authentic Embassy Suites room. The staff, the bartender, and the breakfast cooks were all awesome, and helpful to us. The toom cleaning was about half done.
In a pinch we would stay there again, but we will be searching something else with more space

Family

6/10

Pleasant

04 Jul 2026

Michele

Staff was great, got us a very quiet room. Breakfast and free drinks were well done. However, it was very difficult using a cane to get to the jacuzzi. Also, the bedroom had not been thoroughly cleaned (someone's old sock and a rubber band in the corner by the bed). There was no grab bar to get out of shower/tub and toilet was very low to the ground for a 5' 10\" person. Worst was the \"special dinner\" which the picture showed was big pieces (2 bites each) of Orange Chicken over Chow Mein with large pieces of vegies (bock choy?) and an egg role. Instead, the Chow Mein was some noodles with peas and carrots (looked like someone opened a frozen bag and added some noodles) and the chicken was little flakes of deep-fried batter - if there was one bite of chicken I would be surprised. Other than the staff and breakfast - not worth staying.

Partner

10/10

Exceptional

03 Jul 2026

thomas

Last minute need for an overnight stay. I arrived late and left early. Got no sleep due to stress of the situation which necessitated the stay, nothing to do with the hotel. Very nice property and Kiara the desk agent was most pleasant and helpful at check in.

Self

8/10

Excellent

02 Jul 2026

Julienne

Every staff member was very helpful our room was cleaned with the exception of the sliding door and windows screen were dirty with spider webs, probably not the time for spring cleaning.

Partner

10/10

Exceptional

01 Jul 2026

david

Everyone was very pleasant

Family

8/10

Excellent

01 Jul 2026

Eva

The cleaning lady was nice and gave us extra towels. The room was clean but the TV in the living room didn't work! Good bed, soft pillows. Quiet rooms. Close (walking distance) to many shopping and food options.

Partner

4/10

Poor

30 Jun 2026

Collin

Place need modernization. Rooms are old

8/10

Excellent

29 Jun 2026

Sonia

The room was overall clean. The TV was not working and after a quick fix worked for one day. Asked 2bd day for a fix and maintenance never made it. Outside patio cushions were ripped. Chairs with bird poop for their afternoon meet and greet.
Staff friendly and helpful.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Travis

Great staff, breakfast was great, room was clean

6/10

Pleasant

27 Jun 2026

Vanessa

It's an older hotel. Can use a fresh coat of paint and new carpet. Breakfast was good. Happy hour was good. No complaints. Lots of families using the pool. This was one of the cheaper options in the area. Would stay again.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Irene

Love dogs, they woke us up super early. Next time I will request another room.

Partner

8/10

Excellent

27 Jun 2026

Lisa

Brandon was very helpful during my stay. He informed me of the air conditioning going out that day and apologized for any inconvenience. He was polite and professional.

Friends_and_family Friends

10/10

Exceptional

25 Jun 2026

Veronica

I love that the room had a separate sitting area from the bedroom, making it ideal for families with teenagers. While the property shows minor signs of wear and tear (several window awnings were discolored and paint was chipped), it was a perfect landing spot for us when wine tasting. We took advantage of the decent sized pool and hot tub. Our stay included an evening meet & greet that included snacks and 2 drinks from the bar!! Our stay ALSO included a breakfast buffet that was not your typical hotel buffet. There was a made-to-order egg and omelet station so I had a wonderful breakfast. We were completely satisfied with our stay and will definitely stay again if I'm ever in the area.

Family_with_children

6/10

Pleasant

24 Jun 2026

Linda

I checked in for my parents room late at night around 10pm on June 4th. The front desk agent that checked me in was very friendly and helpful. I do not recall her name. A big thank you and shout out to her. I had requested an early check in but it didn’t happen as planned. She had a goody bag with snacks and water which was very kind and appreciated. My parents are elderly and visiting Temecula for the first time. They had a comfortable one night stay. I had requested a late check out since they physically arrived in their room at almost 2am. But the next day the housekeeping staff member knocked on their door and asked when they were leaving. Which is pretty rude. There was no dnd sign to be found in the room. Not sure why they would do that after requesting a late check out? I cannot comment on the breakfast since my parents didn’t eat on the premises. But they sure did enjoy the complimentary coffee and tea that’s provided in the lobby. Thank you for that ! The inside of the property needs some TLC and updating in decor. But the friendly front desk staff makes up for that. Thank you! I will most definitely reserve at this location.

Family

10/10

Exceptional

24 Jun 2026

Mauricio

All good

Family_with_children

8/10

Excellent

22 Jun 2026

Darla

Location was great.
Good bar-restaurant
Food was great

Family

10/10

Exceptional

22 Jun 2026

Monika

The stay was nice. We liked the pool.

Partner

6/10

Pleasant

22 Jun 2026

Elizabeth

The property was not as clean as I expected. The pool area furniture was has not been replaced for a while and the carpets in the hall were dirty. They will not clean your room every day unless you ask them to.

Family

10/10

Exceptional

21 Jun 2026

Liset

Everything was lovely. Clean room and had everything we needed. Loved their continental breakfast.

Friends

10/10

Exceptional

20 Jun 2026

Matthew

Great experience

Family_with_children

10/10

Exceptional

19 Jun 2026

Gabriela

Great customer service the girl in the evening is super nice and welcoming.
The hotel was clean. Room was spacious and clean. The hotel can improve in terms of renovating. The pocket door in room was broken, and the doors with other rooms the seals were broken and you can hear conversations walking down the halls. I want to clarify this has nothing to do with cleanliness it’s merely aesthetics. The broken door didn’t bother me enough to report it.Room service was good. I want to come back here with my kids!

Partner

10/10

Exceptional

19 Jun 2026

Erik

Two free cocktails available at the bar for every single guest from 5:30 pm- 7 pm, kid friendly. Light snacks also provided. Guests can enjoy watching games/ sports on several screens. Definitely a great location near shopping centers. Wonderful breakfast provided, omelets made to one's choice. Overall, great environment.

Family

10/10

Exceptional

15 Jun 2026

Arthur

I’ve always stayed here from the past. The accommodations and the needs they were pretty good taking care of problems and changes. It’s what you expect from hotels like embassy Suites by Hilton.

Pet

10/10

Exceptional

13 Jun 2026

Jamal

Everything and everyone was amazing

8/10

Excellent

12 Jun 2026

Cynthia

Very rundown. Needs total refurbishment! Breakfast was great. Had to try 3 different rooms before we got one with the AC working.

Partner

10/10

Exceptional

11 Jun 2026

Kanesha

Beautiful room! Very cute

Partner

10/10

Exceptional

10 Jun 2026

Sandy

The staff from the front desk to Steve the Manager to the maintenance staff were all very nice, friendly & helpful. Great breakfast very tasty omelet with abundant ingredients.
Room, clean, with nice patio. There was some traffic noise. But overall, very nice place.

Partner

10/10

Exceptional

08 Jun 2026

Chanrotha

Well keep and beautiful property, clean room and friendly staff.

Partner

6/10

Pleasant

08 Jun 2026

Linda

Bathroom needs upgrading (old, cracked floors),

Family

4/10

Poor

08 Jun 2026

Justelle

I was disappointed with my stay at this hotel. The property and guest rooms felt very old, worn, and in need of renovation. The two beds in our room were extremely small, comparable to twin-size beds, which resulted in my husband having to sleep on the couch so that our family would have enough space, while our 15-year-old son used the second bed. The furniture throughout the room was scratched, damaged, and appeared overdue for repair or replacement. Additionally, the common areas of the hotel showed significant wear, including damaged walls and peeling paint, which did not meet my expectations for an Embassy Suites property. On a positive note, the housekeeping staff was very friendly and accommodating, promptly providing extra towels and assisting with our needs during our stay. Unfortunately, our experience with security was quite the opposite. We found the security staff to be rude and unprofessional when addressing guests regarding outside food in the patio area, despite the fact that we had also purchased food and drinks from the hotel bar. Overall, the condition of the property and the level of customer service from certain staff members did not meet the standards I expected. While I appreciated the kindness of the housekeeping team, I would not choose to stay at this hotel again.

Family_with_children

10/10

Exceptional

06 Jun 2026

Melanie

Staff is very friendly. Great location. Nearby grocery stores, shopping, etc.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

SUZANNE

Property needs updating.

Family

2/10

Poor

05 Jun 2026

Ericka

The hotel needs to be updated. Rooms have thin walls, you can hear everything from other room, including upstairs. The AC unit is old and loud. Doors to bathroom are hard to open and close. Would not recommend.

Family

10/10

Exceptional

04 Jun 2026

monica

First time at Embassy and we really enjoyed our short stay. The room was nice and spacious and clean. The breakfast was super good. Will definitely stay again

Partner

10/10

Exceptional

03 Jun 2026

Marilyn

I loved their system they have. It was very helpful and convenient. The staff, AMAZING!!!!! Will definitely stay here again.

Family

8/10

Excellent

02 Jun 2026

Richard

Overall a good experience, food was just okay and room and property could use some TLC.

Partner

10/10

Exceptional

01 Jun 2026

Bryan

We had a great stay! Very clean on the the outside. And room was well maintained. Only thing was that there was a bad smell in our room that got worse on the third day. Not sure if it was from the vent or carpet, but luckily we checked out that day.

Friends

8/10

Excellent

01 Jun 2026

Lauren

Property was lovely !! Staff was great. Super kitchen. Could do a better job of cleaning rooms and doing them every day

Friends

10/10

Exceptional

31 May 2026

Maria

The staff was great and good breakfast

10/10

Exceptional

31 May 2026

Noemi

Breakfast was good and I liked the free drinks .

Partner

10/10

Exceptional

27 May 2026

veronica

They had breakfast a little later so we didn’t get a chance to try it, but my kids aren’t war person so it didn’t really bother us It was very clean nice environment. Staff were friendly.

Family_with_children

8/10

Excellent

27 May 2026

Maura

Breakfast

Family

2/10

Poor

26 May 2026

Angela

Dirty and outdated rooms

Partner

2/10

Poor

26 May 2026

Marcy

The staff were very helpful and offered us 50% off and a free night. our room was terrible. no AC, sink was clogged and very smelly hotel

Family_with_children

6/10

Pleasant

25 May 2026

Michelle P

Rooms are very outdated. Shower was dripping all night. Called for maintenance and was told the knob will have to be turned very tight in order for it not to drip, so if you don’t want it too tight to turn we have to leave it like this. So, it dripped all night - loudly. The staff was very kind and attentive. However, when my room was cleaned, only the pull out couch bed was remade, not the king bed in the suite room. Very odd. The pool was nice, but is outside, so check the weather at night as it was chilly outside for us parents. The breakfast was actually delicious- I love the homemade omelets. Go at least an hour before closing though because there is always a long line for the omelets and the hot bar runs out quickly. Otherwise, it was an okay stay. I probably wouldn’t stay there again due to the dated rooms. However, great location.

Family_with_children