Name: Best Western Country Inn Temecula
Address: 27706 Jefferson Avenue, Temecula, 92590, US

10/10

Exceptional

02 Aug 2026

Amber

Good breakfast

6/10

Pleasant

26 Jul 2026

Tani

The

10/10

Exceptional

25 Jul 2026

Teressa

Perfect place to stay

6/10

Pleasant

21 Jul 2026

Erynn

The hotel wasnt bad all together. The staff was nice and useful the rooms were decently clean however after checking in we found our room was pretty over run with ants after about 2 hours.. upon telling the front desk about the ants we were informed we had only 20 minutes from check in to inspect your room and get a different one. After the 20 minutes in order to get a new room we would have to pay for a entire new booking and no refund on our ant infested one… also they mentioned even if we did that option- that all the room had ants…we were given bug spray which I didn’t want to use with my baby in the same room crawling around. All in all it was a uncomplicated hotel stay but I will be staying at better options next time

Family_with_children

6/10

Pleasant

20 Jul 2026

Richard

Unfortunately our tub was clogged causing water to stand within 1 minute of showering. The room was clean and large enough for a family of 3. Good location with a couple options close by for restaurants and gas stations.

Family_with_children

10/10

Exceptional

13 Jul 2026

Jose

I love the staff very helpful all of them

8/10

Excellent

13 Jul 2026

Patricia

The front desk is the best part of the hotel - Andres is really excellent - helpful and knowledgeable. The rooms are quiet even thought the hotel is near the highway. The breakfast was a disappointment. The toaster only toasts the bread on one side the other side is cold. LOL The powered eggs would be more edible with packs of shredded cheese or bacon bits. No bagged pastries. hot cereal or yogurt cups.

Friends_and_family Friends

6/10

Pleasant

07 Jul 2026

Michaelle

It was my first time there...and overall a good experience. Breakfast served in the morning was a nice touch. My only gripe is that there were no restrooms in the main dining area where they served breakfast. Rooms were clean and quiet. Nice area.

Partner

10/10

Exceptional

30 Jun 2026

Theresa

Parking was excellent. The breakfast spread was generous and delicious. The staff were all courteous and helpful. Unfortunately, the first thing I saw when I came into the room was a Gatorade bottle behind the chair that had been overlooked by the cleaning staff. : ( I would still use Best Western again.

Friends

2/10

Poor

29 Jun 2026

Kim

Just decent below the average motel.
Old and run down.

Self

8/10

Excellent

28 Jun 2026

Shalonda

It was better than I expected it to be, considering it was a motel and not a hotel big difference. Was very pleased with the service. One minor thing the bed was not comfortable at all, you can literally feel the bed springs inside of the bed.

Partner

6/10

Pleasant

28 Jun 2026

Solange

Needs to upgrade very outdated. Room was very clean

Friends

8/10

Excellent

27 Jun 2026

Veronica

Nice Staff and clean. It was perfect for a one-night stay. Great location restaurants, fast food and a shopping center less than a mile away.

Partner

6/10

Pleasant

26 Jun 2026

Rodolfo

There was looked line blood stains on our couch. The TV did not work. One of the electrical outlets was loose. There was a fridge running off a power strip which is sus..

Friends_and_family Family

2/10

Poor

24 Jun 2026

Gabriela

I checked in I was in the room 25-30 minutes used that time to look for other places. The room smelled funny the fridge didn’t work the toilet had horrible water pressure. The place looked sketchy. I was embarrassed to complain I told the clerk who was very nice we had an emergency and had to leave. He said manager would reach out to me. I messaged them never heard back. This is a motel. I thought it was going to be a normal best western even with the INN word in it.

Partner

10/10

Exceptional

21 Jun 2026

Magdalena

Well maintained and great staff

Partner

4/10

Poor

16 Jun 2026

Michael

Old hotel with bare bones staff, the staff was friendly but overwhelmed

Self

4/10

Poor

15 Jun 2026

Mashelia

Let’s start by acknowledging the price gouging this property created. Not a fan of paying $300 for a motel room. I understand it’s a common practice for hotels to do during a busy time but still very disappointing given the condition of the inn. When we checked into the Best Western they assigned us a room with a door that was literally propped open to all of the elements outside. Anyone could’ve walked in the room and used it before us and the staff thought that it was acceptable to offer that room to a group of only young women. I will acknowledge that the front desk staff both morning and night were extremely helpful and we’re unaware of what was going on with the housekeeping leaving the rooms open so I won’t place the blame on the front desk staff. While in the room I placed my bag on the nightstand and something fell out of my bag behind the nightstand and when I went to grab it I was met with a thick layer of dust and grime. It’s obvious this property hasn’t underwent a deep cleaning and a significant amount of time. Definitely do not recommend staying here just pay the extra money and stay at a Hilton or Marriott property nearby.

Family

8/10

Excellent

14 Jun 2026

Ricardo

Motel style facility. No elevator for the second floor rooms.

Family

6/10

Pleasant

14 Jun 2026

Mark

Shabby, but clean. The place is in dire need of a makeover. Our room's air conditioner rattled and hissed very loudly. The door into the room had a huge air gap in it that allowed outside air, noise and light into our room Paint around doors is worn completely to the wood underneath in some places. The bed was comfortable, but not near enough pillows. Towels were paper-thin and only one wash cloth; one hand towel and 2 bath towels were provided. Breakfast was the typical fare - make-your-own waffles, powdered eggs, reheated sausages, yogurt and juices. I would not stay here again unless it was renovated.

Partner

10/10

Exceptional

12 Jun 2026

Melissa

Great place to stay. Breakfast was good and the rooms are clean

Self

10/10

Exceptional

06 Jun 2026

george

People

10/10

Exceptional

05 Jun 2026

crystal

Everything was great and clean. Breakfast was a nice set up.

6/10

Pleasant

05 Jun 2026

Marilyn

Breakfast was standard
There was no facial tissue in the room. Oh there was one piece in the box. When I called to ask for one, I was asked to go to the office to pick it up .
Maybe make shampoo and conditioner combined available instead of just shampoo.
Overpriced for a one day stay!($329.00)

Partner

4/10

Poor

29 May 2026

Larisa

The room was clean and okay but the staff was unhelpful, there was kids running around the parking lot unattended, the jacuzzi and pool area was so filthy, trash on the ground, people sitting with coolers eating and drinking, no towels and broken chairs. The pool and jacuzzi were in awful shape and super dirty and murky water. Will never stay here again

Partner

10/10

Exceptional

28 May 2026

george

Nice

2/10

Poor

28 May 2026

Margarita

The room had small coaches, and room smells

Friends

10/10

Exceptional

27 May 2026

Sandra

staff were very helpfull and very friendly, i would comeback
checking was until 3pm, we arraive very early from AZ, but the staff were so nice that they help us to get the room before. we really apreciated.

Friends_and_family Family

6/10

Pleasant

17 May 2026

Stephanie

Staff is amazing! Very helpful and kind. The hotel definitely has some exterior character however the rooms are a bit dated. The stay was comfortable and cozy. Surrounding area feels safe and plenty of parking! Great for a weekend getaway.

Partner

10/10

Exceptional

15 May 2026

Melissa

The hotel was great. The only thing I didn’t like is I paid for a room I couldn’t get into until my husband got there an hour later to put a card on file

Partner

8/10

Excellent

11 May 2026

Natalia

It’s a ok hotel. We stayed for two nights for the soccer tournament. My complaints are - the coffee machine didn’t work, AC didn’t cool and the breakfast place was super hot without any ventilation. Breakfast was terrible.

8/10

Excellent

10 May 2026

Anita

Room was perfect for the 1 night stay we had. Friendly funny front office staff. Hubby said breakfast was decent

Partner

8/10

Excellent

04 May 2026

Alejandro

Clean room. Not very accommodating for putting rooms tighter of the same party but service was good

Partner

4/10

Poor

01 May 2026

Dave

They kept the door locked at breakfast time.
The toilet in bathroom kept topping off with water every 3 minutes. Hard to sleep.

Self

10/10

Exceptional

29 Apr 2026

Melody

Very clean.

6/10

Pleasant

29 Apr 2026

Patricia Adelina

Management were very friendly. Close to the wineries and Downtown Temecula. The pillows were horrible only 1/2 pillows they were short and uncomfortable. Mattress was uncomfortable as well.

Friends

8/10

Excellent

26 Apr 2026

Patricia

Very clean rooms. The young gal at the front desk was extremely friendly and a pleasure to talk to. If I could suggest anything, it would be that your hotel invest in better bath towels. I felt like I was drying myself with an extremely thin terrycloth. Overall, I’d definitely stay there again!

Partner

4/10

Poor

26 Apr 2026

David

This is a motel not a hotel. You meet the rep behind a thick glass plate and try to talk through some metal holes in the glass. After being yelled at by the person checking me it only went down hill from there. No one came to clean my room until once at 2:30pm when I was back in the room and she said she didn’t speak English. They front desk first let me buy something from the fridge by charging to my room and then the next couple days the attendants said it was impossible and couldn’t be done. The sink and shower made crazy sounds and went on and off. There’s no elevator so be prepared to heft luggage up stairs.

10/10

Exceptional

20 Apr 2026

Gabriel

Overall a very nice experience

Family_with_children

6/10

Pleasant

20 Apr 2026

George

Great staff!

Partner

8/10

Excellent

20 Apr 2026

Lissa

Location was terrific-Old Town Temecula, Pechanga Casino and the wineries- all within 15 minutes. Older hotel but clean and comfortable.

Family

10/10

Exceptional

15 Apr 2026

Alex

very quick service and nice attentive employees

Partner

4/10

Poor

03 Apr 2026

Miguel

The cleaning crew opened our door before check out it was really rude. The room was poorly maintained and the floor was horrible. Do not stay in room 106 avoided it at all costs.

Partner

10/10

Exceptional

31 Mar 2026

JANINE

The front desk staff was friendly and helpful.

Self

2/10

Poor

29 Mar 2026

Laura

We complained about room 207 not have a security lock on the door and the night crew gentleman said don’t worry about it you’ll be ok. He said you don’t need the lock and that people could still get in the room with the security lock and he has broken in to rooms with the lock in place. This was a truly horrible experience. We are in Temecula every other month and will not be bringing our business back to the location ever again. We asked for a credit in the room and they said they couldn’t do anything because we booked through a third party website.

Partner

10/10

Exceptional

27 Mar 2026

Kc

The staff waa friendly and warm, and helped.with all our needs. The parking lot was safe and well lit, breakfast was hot and tasty, and lots of good restaurants near by. Would definitely recommend

Partner

6/10

Pleasant

26 Mar 2026

Maria

One night stay, convenient location

Partner

4/10

Poor

25 Mar 2026

Walter

U

Partner

10/10

Exceptional

24 Mar 2026

Laura

Good

6/10

Pleasant

22 Mar 2026

Madelynne

Some of the towels weren’t clean, and one pillow had makeup on it

Family_with_children

8/10

Excellent

21 Mar 2026

JESSICA

Super friendly staff, room was clean, bed is a bit firm so was a little rough on my back but I was still able to sleep.
Would recommend on cleaning to clean front door, actual door, around handle and wall didn’t look too clean, otherwise everything else was super clean.
A lot of places to eat near by, close to freeway and a main road. But i couldn’t hear any traffic just adding so you know access from freeway to this place.

Partner

8/10

Excellent

20 Mar 2026

Mary

The hotel was close to restaurants was convenient to shopping stores an Costco

Partner

2/10

Poor

17 Mar 2026

Nathalie

Terrible AC DO NOT STAY in this hotel during the SUMMER time. You will surely die out of heat and the staff will certainly NOT care.

Partner

2/10

Poor

15 Mar 2026

diamond

was horrible

Partner

4/10

Poor

14 Mar 2026

Nathalie

Room 129 has a terrible AC unit it barely works. We asked for a new room and we were ignored by the staff. I am no longer going to stay there.

2/10

Poor

14 Mar 2026

Paul

It’s an old motel 6 with best western signage. Extremely basic. For a little extra stay in Best western plus.

Self

10/10

Exceptional

13 Mar 2026

MARK

Convenient location for the area, easy parking, friendly and professional staff, clean rooms and a nice price.

Partner

4/10

Poor

11 Mar 2026

Miguel

Unexplained over charges to my credit card with no response from the hotel.

10/10

Exceptional

10 Mar 2026

Claudia

Clean room, parking available and great breakfast! Will stay here again. Just wished they offered shuttle to near by places.

Family

2/10

Poor

08 Mar 2026

John

Legit a motel 6 rebranded door didn’t shut all the way loud holes in wall

6/10

Pleasant

24 Feb 2026

Jonalyn

room was outdated

Partner

8/10

Excellent

18 Feb 2026

Gerardo

Staff was courteous and friendly.

2/10

Poor

17 Feb 2026

Melissa

Outside our room was a pile of dirty clothes. When entering we immediately noticed that the room hadn’t been vacuumed because there were hair rubberbands and wrappers on the floor. The room smelled awful and I tried to wash my hands but the sink wouldn’t drain. The bed covers were all messed up and when we tried to get a refund we were turned down including our deposit that we had just paid. We decided to check out and go to another hotel even though we lost our money. Horrible experience.

Partner

8/10

Excellent

16 Feb 2026

Grace

Room was clean and the hotel is close by Old Town which is a plus, but it was quite noisy and I was woken up multiple times very late at night/early morning due to other guests ooutside.

Self

6/10

Pleasant

15 Feb 2026

Sonia

Highly overpriced for what you got but of course it was Valentine's Day weekend so it was super hiked. We arrived early. There was no room availability so we drove around for seven hours until we could check in. The pool area is pretty sad. You can tell it lacks maintenance. It's just weird to see the employee at reception having their lunch and trying to answer your questions while they had food in their mouth. Isn't there a break room for them to have lunch outside of public view? The only thing positive about this place is that the $100 deposit was returned the same day of checkout aside from that, no thanks won't be returning.

4/10

Poor

06 Feb 2026

Mundea

No hot water

10/10

Exceptional

02 Feb 2026

Jason

Everything. Clean room, sheets, and very spacious. Great experience! The staff member that greeted me Saturday night was amazing as well! Such a well mannered and polite guy. Will definitely be coming back in the near future

Business

10/10

Exceptional

29 Jan 2026

Nathalie

Clean rooms, comfortable accommodations and a very safe neighborhood and environment.

Business Partner

10/10

Exceptional

19 Jan 2026

Andreah

I would stay there agian

Leisure Family

2/10

Poor

19 Jan 2026

Stephanie

Don’t stay here! It’s more of a motel and extremely run down and dirty. There is little to no attention to cleanliness and when staying somewhere, this should be the priority. Spend the extra $49-$60 per night and stay at a better hotel nearby. Not worth giving this place a dime I was mortified to have my kids and parents stay here. I’ve learned my lesson… you get what you pay for…

Business Family

10/10

Exceptional

17 Jan 2026

Maria De La Luz

Clean and staff where very nice

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

DAVID

Amazing

Leisure

10/10

Exceptional

16 Jan 2026

C

Yes

Leisure Partner

10/10

Exceptional

10 Jan 2026

Nathalie

Nice clean room and for the price I was happy with the comfort

Partner

8/10

Excellent

02 Jan 2026

Timothy

Great Location. Quiet, clean, helpful employees.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Mark

Tv in the room didnt work. Called the front desk for assistance. He came up and fixed it. We left the room to get dinner and came back to the same problem.

Leisure Family

10/10

Exceptional

26 Dec 2025

Juan

Good

10/10

Exceptional

24 Dec 2025

Gregory

Staff was friendly and helpful

Self

6/10

Pleasant

22 Dec 2025

Sreymom

We like everything

10/10

Exceptional

15 Dec 2025

Rosa

Clean!

Leisure Family_with_children

2/10

Poor

07 Dec 2025

Victor

Rooms were dirty and and toilets were not clean

Leisure Family_with_children

8/10

Excellent

07 Dec 2025

Johnece

Likeable

10/10

Exceptional

03 Dec 2025

Bonnie

Breakfast was hearty and hot and extended until 10am. Nice perk. Easy to walk to some attractions.

Leisure Partner

2/10

Poor

01 Dec 2025

Eddy

Check in staff was unavailable ( waited outside for 15-20 min before staff appeared), room smell moldy, A/C was barely working and made loud noises (like something was loose) . Front desk when stated the will send someone in the morning and nothing since we left the room by noon ( voluntary checked out ) since it was getting us sick . Additionally CC system wasn’t working and unable to by any refreshment unless you had cash.

Partner

4/10

Poor

28 Nov 2025

Tammy

No elevator and lots of stairs my mom is 77

Leisure Family

6/10

Pleasant

22 Nov 2025

Addie

The stay was generally fine, but a few things could make the experience better. The room was comfortable, though some areas felt a bit dated for example the additional sheet that is added to the blanket were not looklik fresh. Staff were polite . Amenities were ok , but adding more variety to breakfast or improving the maintenance of the existing facilities would really enhance the stay. Overall, it was okay, but there’s definitely room for improvement.

Business_and_leisure Self

10/10

Exceptional

21 Nov 2025

Vanessa

Hjn

6/10

Pleasant

16 Nov 2025

Raymond

Breakfast was fresh ac was loud

Leisure Partner

8/10

Excellent

16 Nov 2025

Agnes

Fair condition.

Leisure Partner

10/10

Exceptional

16 Nov 2025

Dominic

Clean and quiet.

Leisure

6/10

Pleasant

03 Nov 2025

Ryan

Decent but ac loud , toilet clogged , bed not the most comfy but location is decent

10/10

Exceptional

02 Nov 2025

Gloria

The room was very clean

Leisure Partner

10/10

Exceptional

02 Nov 2025

Sarah

Clean room, staff, check in

Leisure Partner

10/10

Exceptional

30 Oct 2025

David L.

Awesome staff

8/10

Excellent

30 Oct 2025

Chris

Room was clean and in good shape. Parking was secure.

4/10

Poor

27 Oct 2025

Luis

My 100.00 deposit was never sent back to my card

10/10

Exceptional

23 Oct 2025

Joseph H

Nice convenient spot.

Partner

10/10

Exceptional

22 Oct 2025

Chip

Didnt like not being able tonaccess TV unless venmoed a tip. Tv kept driving the remote back to tipping scan. I dont venmo, not possible. Agressive tipping requirement in order to watch tv news. Idd, never exp this. Gr8 bright lights parking lot. Safe at night

Leisure Family

10/10

Exceptional

21 Oct 2025

Andrew

My room was very nice and comfy. My only issue was the window unit was loud and made sleep difficult. All in all, I would stay there again! It was also across the street from my AA meeeting.

Leisure Self

6/10

Pleasant

14 Oct 2025

Mary

The staff was nice.

Leisure Friends