Name: Antico Panada
Address: Calle Specchieri, San Marco, 646, Venezia, 30124, IT

8/10

Excellent

20 Jul 2026

Linda

Very convenient!

Family_with_children

2/10

Poor

16 Jul 2026

Izis

Aparentemente estava limpo … porém … estou internada agora em Roma porque peguei Ácaro do hotel … dormi apenas 1 noite lá e foi suficiente para pegar ácaro. O nosso quarto não tinha energia … ficava disparando a caixa de eletricidade , o recepcionista colocou para funcionar … porém … mesmo aparentemente isso funcionando , fomos acordados pela camareira entrando em nosso quarto porque segundo ela , não estava aparecendo lá fora que estávamos no quarto! Isso mesmo! Não bastava nada disso e não dormimos ! O bar que há no hotel , o rapaz que trabalha lá foi super agressivo ao nos obrigar a dar gorjeta

Partner

10/10

Exceptional

14 Jul 2026

Dai Duong

Clean bathroom, good decent breakfast- not luxury but not too poor. The best is its location to the San Marco plaza. Only one minute walk.

Partner

2/10

Poor

14 Jul 2026

lawrence

This place is hellacious!They have no secure area for luggage storage so you just leave it in the lobby and pray that it’s there when you return.The Air conditioning in our room was horrible and barely worked.we sweated inside almost as much we did outside.The room had one tiny exchange for the whole room and little cold air came out of it.Our room was filthy and showed throughout including the bathroom which had pubic hairs on the floor. The shower was a hand shower that was broken so it would spray horizontally when turned on.
Room has not been remodeled since probably the hotel was originally built.
The rude staff won’t even acknowledge us at the front desk because they truly hate Americans or they hate their jobs.
I found Bed bug stains on the wall by the bed which really has me concerned.I found a bed bug in the bed in the morning which freaked me out.
Mattresses are spring mattresses and extremely old. The only light that worked was the chandelier and it had 3 burned out bulbs.
Speaking of electrical, the switches were hanging out of the wall which had me worried that the place was going to burn down while we slept. We had only one outlet in the entire room to use for phone charging etcThat one outlet was in the bathroom.
The internet signal was so poor , that we had constant interruptions and had to go to Starbucks to plan the next leg of our trip.
The TV would cut out every 2 minutes as well.
No aplology issued by Front Desk.
Worst Hotel in Venice / world !

Family_with_children

2/10

Poor

13 Jul 2026

Amanda

I would strongly advise against staying at this hotel. Our experience was unacceptable from start to finish.

The first room we were assigned had bed bugs. After reporting the issue, we were moved to another room, only to discover that it also had bed bugs. Instead of resolving the problem, the hotel left us with no safe or comfortable place to stay. To make matters worse, the hallways and rooms smelled heavily of bug spray, which made it obvious this was not an isolated issue.

The staff was largely unhelpful throughout the process. We were promised a refund because of the circumstances, but despite multiple follow-ups, it has still not been processed. Communication after our stay has been poor, and no one has taken responsibility for resolving the situation.

Finding bed bugs once is bad enough. Being moved into a second room with the same problem, dealing with the overwhelming smell of pesticides, and then having to chase a promised refund has made this one of the worst hotel experiences I’ve ever had. I would not recommend this property to anyone.

Family

2/10

Poor

12 Jul 2026

Ashlee

My family had a terrible night at this hotel. The air conditioning did not work and we got bitten by bed bugs! My daughter woke up with more than 20 bites.

Family

8/10

Excellent

07 Jul 2026

Donald

Great location. The 1 person room is too small to keep a suitcase open but otherwise was functional.

8/10

Excellent

06 Jul 2026

Scott

They sent us to a room overlooking San Marco plaza and with a spectacular view of the Basilica.
Breakfast was a real mess time. All guests were trying to get something and all the set up was installed in a small room and the options were limited.
Air conditioning was okay in the bedroom. However, in the hall and stairs it wasn’t and that made it hardest by the time you arrived at your bedroom you were all sweaty.

Partner

2/10

Poor

03 Jul 2026

Kamal

They give us another hotel in face without concerg and we refuse it dirty and bad after they give us in the hotel panda not our room another bad room for twin bed very smell bad we afraid to sleep inside staying Eyes open. Next day 6 am left And I Blair Expedia to offer this hotel sorry for us

2/10

Poor

02 Jul 2026

Marilyn

Bed bug problem is unfortunately true. Will be disputing this with my bank if they do not cooperate after providing video footage of a live bug.

6/10

Pleasant

29 Jun 2026

Shelley

Great location but the air conditioning in our room was not adequate. There was a heat wave during two nights we were there.
I would go back to this hotel in the fall or spring because it was close to the main attractions. Decent breakfast.

Partner

6/10

Pleasant

28 Jun 2026

Dr. Brian

Well, I loved the location but I am upset that they charged 120€ for twins beds extra after we declined to pay extra. And it was rude to say if you don't give us 120€ extra we'll kick you out at 11pm upon checking in. That's not good business. Hotel is good 👍 and central location but adding a mandatory 120€ to checking in was wickedness 💯 Breakfast was ok. Front desk helpful a little bit but gave inaccuracies on closed businesses and took a hour to figure out it was a closed business. Mixed bad here. Great AC in 95F weather and safer. Overall 5.5/10 because of the theft of 120€ for something we told Hotels.com in writing ✍️ we didn't want to pay. If they didn't forceably steal from me at checking in would have been a 7.5/10 stay. Must say beware of Sticky Fingers and bad business practices and they don't care 100%.

Friends_and_family Friends

6/10

Pleasant

26 Jun 2026

Rhonda

The best I can say is good lication except they have about 4 locations for rooms. Listing said there was an elevator but on checkin I was told no, not working. Room was on 4th floor with very steep stairs. I am mid- 70s and 4 flights of steep stairs 2-4 x a day would be hard. I asked for room on 2nd level and they had one but very small tight room. I paid for larger room but not able to get adjustment to price because I changed rooms voluntarily. I get it so was OK. Front desk clerk was just rude and porter, who helped with first trip up 4 flights, slipped out before helping me with new room. Breakfast was ok. Quiet too.

Self

2/10

Poor

25 Jun 2026

Alain

Bed bugs in bed, walls, and appliances. Bites everywhere on my body. Hotel staff promised me a full refund. I had to emergency book a hotel elsewhere. The hotel didn’t even compensate me for the pain and suffering I endured.

Partner

6/10

Pleasant

18 Jun 2026

Viviana

When I booked I was not aware that we wo6be put in a separate room away from the main hotel which didn't have an elevator and with luggage it can get tricky it was only one flight of stairs but very unexpected. The room was large but old and dreary. We also had sound bleed from outside so made it difficult to sleep. Not aure I'd choose to stay here again. Food for breakfast was good

Partner

8/10

Excellent

15 Jun 2026

Julie

Great location. Getting luggage up the stairs was a task. Great staff.

Partner

2/10

Poor

15 Jun 2026

Katherine

Our first room had bugs and so I went downstairs to the front desk and they told me they needed to have proof of more than one, and then we came back with pictures of a bunch of them so they finally moved us. They never apologized and just moved us across the street to Hotel diana. This hotel, our AC was broken and stuck at 26.8 no matter what we did try to fix it, our ceiling was leaking, there were bugs on the walls, but at least they weren't in the bed! They were upset that we were wanting to change rooms, but we had bugs in our bed and acted like it was our fault. I would not recommend staying here even though the price is cheap there there's a reason the price is cheap.

Friends_and_family Friends

6/10

Pleasant

15 Jun 2026

Julio

Location was excellent, right on St Mark's Square, we booked our hotel at Antico Panada, however at our arrival they sent us to another hotel in the corner, with no elevator access to our room, we have to use the stairs which was inconvenience, especially for people with knee issues, it was not explained to use, also the hotel where they sent to us, seems to be falling apart, breakfast was just ok, the only good thing was the location.

Family

10/10

Exceptional

14 Jun 2026

Natarajan

It was good. No complaints.

6/10

Pleasant

14 Jun 2026

Saadat

Good location but dated facility.
Too many steps up and down to carry luggage.

Friends

4/10

Poor

12 Jun 2026

Gabriela

Pues no tuve problemas con el hotel buena hubicacion y todo lo malo fue el personal grosero pero fuera de ahí todo

Friends_and_family Family

2/10

Poor

09 Jun 2026

alexandra

Terrible stay.Rooms are very old and not maintained.Room smells fried oil all the time and very strong odor.Mold in the ceiling ,the wood floor is broken and has lot of wide cracks.closet door is broken and missing a panel.Ac was not working and room was very hot .WORSE HOTEL TO STAY IN .

Family

4/10

Poor

09 Jun 2026

Carlota

The room was clean but outdated. There were dents on the floor that was covered with carpets.
The initial room assigned to us was in a dark-lit narrow hallways that can be accessed by going through elevator to 2nd floor then go down the stairs to reach to 1st floor😳. And I have mosquito bites in that room so we asked for another room. They gave us another room the next day but Luka ( front desk man) said to evacuate the room immediately. He said it 3 times)
Breakfast has limited choices and set-up of the food and coffee gets the room crowded easily.

Partner

6/10

Pleasant

09 Jun 2026

Annie

Air conditioning was working well the room was extremely small but had private bathroom that everything worked. Not the cleanest however room was extremely dusty and nail clippings were on the floor!

Self

8/10

Excellent

09 Jun 2026

alona

Good location

Family

8/10

Excellent

08 Jun 2026

Sabrina

Very central location which is great for walking to key sights, though it can be very busy! Also means it can be quite loud outside at night. Hotel was clean and staff were great. Nice little bar to the side that’s part of the hotel. Continental breakfast was just enough every morning. Room decor was beautiful.

Partner

6/10

Pleasant

06 Jun 2026

Louella

No aircondition , good not hot during our vacation.

Friends_and_family Friends

10/10

Exceptional

05 Jun 2026

Buğçe

We stayed for 2 nights and the location was fantastic. It made our trip incredibly convenient, and we were able to come back and rest during the day whenever we wanted. By simply turning right after leaving the hotel, we were almost immediately at St. Mark’s Square.

In terms of comfort and cleanliness, we initially thought everything was fine. However, on our last morning, I found a bed bug in the bed after waking up, and I believe I was bitten multiple times during my stay. I think this is an issue that should be looked into and addressed to prevent future guests from experiencing the same problem.

Partner

4/10

Poor

04 Jun 2026

Yaniris

The cleaning staff were great, the room seemed quite clean. Breakfast staff were overly busy and somewhat rude at times but for the most part fine. The receptionist Max was knowledgeable. The breakfast was fine and plentiful to get you started on your day. The room A/C didn’t work, nor the bathroom air vent. The hair dryer was functional but quite melted from previous guests. These items combined illustrate how much the staff/management/owner care about their guests. For a three star hotel with no amenities other than location, it is highly overpriced, so I would hope they would put some profit back in the property. We stayed two nights in June so we opened the windows for cool air and ventilation when showering instead of trying to change rooms. Expedia should revisit their establishments and do a better job of vetting for its customers.

Partner

2/10

Poor

01 Jun 2026

CHRISTOPHER

Air conditioning doesnt work. The air stays at whatever temperature the outside air is.

Partner

8/10

Excellent

01 Jun 2026

Josie

Overall, we were very satisfied with this hotel. Front desk staff was professional, polite, courteous and helpful. Cleaning staff was friendly and accommodating. Breakfast was good and staff kept the area well organized and maintained. This hotel's location is perfect, especially for the Piazza San Marco area. Close to many amenities. The only drawback we experienced was the lack of air conditioning. It was not working in our room. Otherwise, a great stay at this hotel.

Partner

10/10

Exceptional

29 May 2026

mikhail V

Love the location of the place , had a beautiful apartment two streets away from St Marks Square. Nice simple breakfast was also included, great way to start the morning.
We were checking out at 4 am ,to catch an 8am flights back to NY , so 24/7 front desk is also great .
Absolutely love our stay in Venice, thanks to the hotel stuff for making it flawless.

Family

8/10

Excellent

29 May 2026

Carolina

Very very old hotel, but well kept, excellent location....5 minute walk to water taxi to train station etc...and 3 minutes to Marco Square. Beakfast was basically toast, croissant and coffee. Front desk not very friendly.

Family

4/10

Poor

28 May 2026

Adam

Not sure where you start, not sure where it got the third star from. I got bit by bed bugs, so mattress need to be changed, no fire alarm and one plug socket which was the TV one we used, lucky we had an extension lead. No fire exits and if on 4th floor then you need to take the lift to 2nd floor and walk the rest of the way, shower and bathroom were in good order, the location is perfect as it’s a simple walk from the river so getting in late at night easy way to navigate. A good hotel for a strong solo or mates, this isn’t romantic at all, and solo travellers be careful as the main door was always open so for safety and security I would be mindful. A positive also is breakfast was free and no issues, but the bed bugs 😭😭.

Partner

6/10

Pleasant

23 May 2026

DARNELL

The room that was advertised wasn't the room they gave me. It was very small and my luggage could barely fit. The room was very cold. I asked for heat and was told that they only have heat in September and October. It was 50 degrees and rainy. The breakfast was good. However, I don't plan staying at this hotel again.

Partner

6/10

Pleasant

22 May 2026

Ivette

The twins beds were not beds, they were pull out couches. Cleaning staff was really nice

Family

2/10

Poor

20 May 2026

Anneliese

The hotel is not clean. I was bitten by bed bugs.

Business

8/10

Excellent

18 May 2026

Mabel

Breakfast was good, good location,

Partner

2/10

Poor

18 May 2026

Tamer

The only advantage is the location as it is close to St Mark cathedral.
Bad customer service, no one bill man to carry the luggage when we leave, very old room with a weird way to reach it and many uncomfortable stairs to use.
No aeration to connecting areas between the rooms and in the breakfast restaurant, at lease they can put in air refreshers.
Continental Breakfast is not bad for 3 stars hotel.

Partner

2/10

Poor

16 May 2026

Kate

Contacted the hotel 4 wks & then again 2 wks in advance about our reservation - they never got back to us. Arrived & they were going to rent us the room, despite it being nearly midnight (but before their deadline to checkin). We paid an additional $125 & they rented it to us. Got bite 10 times by a Mediterranean recluse spider (venomous). Would never stay here again, at $500/a night it was terrible.

Family_with_children

10/10

Exceptional

16 May 2026

Stefan

all good! nothing to report

4/10

Poor

15 May 2026

Karen

Staff. It friendly at all

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Jossalyn

I had a wonderful stay at Antico Panda. The staff were kind, friendly, and very helpful throughout my stay. The building is old, but I already knew that when I booked it online, and it was clean and comfortable. The food was fresh and enjoyable as well.

The hotel is close to shops, restaurants, and major tourist attractions, so it can get a little noisy late at night and during the day, but nothing too alarming. Also, be prepared to hear the church bells ringing every hour, which personally did not bother me at all.

Self

6/10

Pleasant

12 May 2026

Denise

Location was the only real good thing. Beds were horribly uncomfortable, pillows were like sleeping on a book, the room was very dark and made you not want to go back except to sleep. AC definitely not. Breakfast was continental and ‘ok’.

Family

6/10

Pleasant

11 May 2026

Asher

The room was not expected from what was shown in the booking photos. There were insects inside of the room upon or entering. The painting on the wall wasn’t even straight; crooked. Definitely a borderline 3 star.

Partner

6/10

Pleasant

04 May 2026

Cheryl

Description states elevator, however if you’re staying on the 2nd floor & have a room 253 or above, you’re climbing another 1-1/2 flights of narrow winding stairs. And going to the 3rd floor and coming down does not work! The carpet is threadbare on the stairs. If you go to the breakfast after 9:15 the room is overly overly warm. This hotel should not be rated at 7.
This is the smallest room I have ever seen and it slanted.

Friends_and_family Friends

8/10

Excellent

03 May 2026

Sunisa

Clean room. The bed is pretty old. Staffs are very nice!

6/10

Pleasant

03 May 2026

Zoe

It’s an average hotel in a prime location.

Self

2/10

Poor

30 Apr 2026

Kathlyn mae

Staff are not helpful.

2/10

Poor

30 Apr 2026

David

The room was full of mosquitoes no screens on windows and no ac and to hot to close windows. As we were leaving another quest was leaving due to bedbugs in there room. The breakfast was awful buns or cereal nothing hot. No options for breakfast. Location was good. Front desk day staff was rude when asked about mosquitoes he complained to me about the front desk doors being open. Shower head was cracked and sprayed everywhere. Beds where rock had and uncomfortable. Ac is controlled by hotel not by each room.

Partner

8/10

Excellent

30 Apr 2026

Joshua

...

6/10

Pleasant

24 Apr 2026

Craig

No working A/C. Staff was great. Breakfast was better than expected. Clean Room. Our room had no bedbugs.

8/10

Excellent

23 Apr 2026

Olivier

L'hôtel est très bien situé est centrale, proche de nombreuses belles places, restaurants, cafés et pas loin des quais des vaporettos ou de l'Alilaguna. Dans l'ensemble l'hôtel est bien entretenu, les serviettes et draps sont changés tous les jours. La literie manque de confort, les matelas et oreillers sont très dures. Le petit Déjeuner est correct, croissants frais, petits pains frais, fromage et charcuterie, yogourt, etc.. par contre ce n'est pas la place pour un bon café, il n'est pas bon. Mais rapport qualité prix, je recommande.

Partner

6/10

Pleasant

22 Apr 2026

Nicky

Its budget it’s basic but it serves your needs , shower and bed with small breakfast offerings,
It’s basically Venices faulty towers .
Keep your windows closed as there are mozzys

Friends_and_family Friends

2/10

Poor

21 Apr 2026

Gabrielle

We had to leave in the middle of the night after discovering bed bugs all over the room. We ended up with several bites. The room itself was overheated and the shower curtain was heavily stained.

6/10

Pleasant

16 Apr 2026

Jeanette

Staff were all fabulous the only thing that let this place down was the worn out decor,we stayed there a few times in the past 7 years but this time it was really noticeable peeling faded wall paper very worn chipped furniture, bath that you had to stand in the toilet to get in !!!!
Bath didn’t work no plugs in sink or bath .
Bedding changed every day and housekeeping was very good

6/10

Pleasant

15 Apr 2026

Fatima

Breakfast was good, warm crescents, cheese, salami, coffee/late/ cappuccino. Basic but enough to get you going.

Self

6/10

Pleasant

12 Apr 2026

Rosie

Croissants, preserves, brioche, cheese, ham, salami, yoghurt, coffee, fruit juice and water. Very basic but good coffee. Could’ve done with an egg.

Partner

2/10

Poor

11 Apr 2026

isabelle

Full of bed bugs, just don't go there, staff denying the bug issu, just admit there was after i showed them a picture, they don't take this problem seriously....but you should by going somewhere else

Partner

10/10

Exceptional

09 Apr 2026

Becky

Great location as a home base to visit Venice for a few days. It's an old building with lots of character, wonderful staff, beautiful details, just abit more than a hostel and way more privacy, best location too. Highly recommend to solo or couple travelers as well.

Self

8/10

Excellent

08 Apr 2026

Carole

Convenient location to everything. Simple buffet breakfast but very good. No coffee to go! Disappointing!

Friends_and_family Friends

4/10

Poor

06 Apr 2026

Raymond

Dirty room

4/10

Poor

03 Apr 2026

Stacey

Very outdated hotel, only two towels in the bathroom, no hand towels. The safe in the room was not working manager at the front desk kept being busy and couldn’t take care of us. Therefore, one of the housekeeping people people helped us. They switched the safe on us three times until finally the third one worked, however none of the safes were attached to the walls. Therefore, anybody could’ve came and grabbed the whole safe and walked out with it and the safe was too small to fit my iPad. Flat pillows, twin size beds were a poor quality, I was afraid to use the bedspread because it looked old and kind of dirty. The door to our room was not properly installed therefore, we had to make sure that we really slammed the door in order for it to close room stayed hot despite us turning down the thermostat, opened the windows, but there were no screens afraid bugs or a bird might fly in. One of the good things I could say is the shower was very nice and I have warm water. The housekeepers were very helpful. The headboard to where the bed beats the wall was not attached to the bed frame. It was attached to the wall. The beds were very shaky and moved easily. I think if the hotel should think about upgrading, they would receive more business.

Family

4/10

Poor

29 Mar 2026

Mark

*In the morning (only stayed 1 night) found bed bug. Took video and showed employee.
*Booked a family of 4, only 3 bath towels provided. So I went to the lobby, which was empty and was about to ask for another towel, when two groups of new customers arrived and tried to cut line, with the employees approval (after all, I already booked). Tired of this line cutting, I insisted that I be helped.
*slight unpleasant smell permeated the hotel
* Location was near St. Mark's which was a plus.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

constantia

The rooms varied. Thefirst one i was given was like a cupboard although i booked a double room. The

10/10

Exceptional

26 Mar 2026

Wendy

Classic Venetian hotel, loved the location and streets away from Plaza St Marcos!

Family

10/10

Exceptional

25 Mar 2026

david

like stepping back in time in a good way all wood and and brass and marble nice breakfast room helpful staff and perfect location for st marks without being too close

Partner

8/10

Excellent

17 Mar 2026

Gary

Extremely close to st Marco's, it was hard to find it's in a small alley. But your in Venice and getting lost is part of the experience.

Self

8/10

Excellent

15 Mar 2026

bret

Great location and unique/traditional decor. Beds and food were okay.

2/10

Poor

09 Mar 2026

Nejma

The smell of the hotel is terrible, the conditions of the rooms: old, smell bad, the bathroom with mold on the ceiling and the shower head, terrible experience, I should read google comment before coming there

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Joan Denise

Loved the charming decor! Staff were great, breakfast was very good and our room was comfy. Most of all, the perfect location.

Family_with_children

8/10

Excellent

19 Feb 2026

Nicol

Fabulous location and loved the historic building

Friends_and_family Friends

2/10

Poor

22 Jan 2026

Jose

Bed had a lot of bed bugs. Front desk switched our room twice and both rooms had bed bugs. Also, Hotel smells horrible.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Sergei

Greatest location!
Great spacious rooms.
Well equipped kitchenette!
Clean, quiet, and more!

Leisure Family_with_children

10/10

Exceptional

31 Dec 2025

Raul

.

Family

10/10

Exceptional

18 Dec 2025

mayuree

Clean room.

Partner

8/10

Excellent

11 Dec 2025

Melissa

Room was cool. A little hard to reach toilet with stairs for senior, but cool to have two different rooms. Our room was facing a high traffic area and we heard loud people passing all hours of the night. Door could use soundproofing. Staff was great. Especially check-in staff. Bed was a bit too hard as well as pillow flat. Breakfast left much to be desired. You can leave bags, but, they don’t watch then. Just in a pile near the entrance. We had pickpockets try and rob us twice. I saw no reason why they wouldn’t just come in and steal bags given staff was behind a wall out of sight often. We decided to use luggage storage instead. Great area though.

Friends_and_family Family

10/10

Exceptional

26 Nov 2025

MARIO XAVIER

Staff, room was good

Leisure Partner

6/10

Pleasant

19 Nov 2025

Christopher

We were switched to another hotel that the company owned in the area.

Business_and_leisure Family

8/10

Excellent

19 Nov 2025

Arenie

We stayed 3 nights in a triple room in November. Room had dated furniture and decor however was clean. Room service was great and ensured room was cleaned everyday. Room was warm though and had no air condition and reception staff asked to leave windows open. This was during cooler months so not sure how it works during summer. Decent breakfast provided.

Leisure Family_with_children

8/10

Excellent

18 Nov 2025

Elena

Stuff could be a little friendlier.

10/10

Exceptional

14 Nov 2025

Elliot

Loved loved everything. The staff were great. The room was great and walking distance to the Sistine Chapel

Leisure

10/10

Exceptional

13 Nov 2025

shaun

30 seconds walk to St Marks Square

Leisure Self

2/10

Poor

05 Nov 2025

Luke

The hotel is a great location but unfortunately it is a place to be endured rather than enjoyed. The room was incredibly hot and the bathroom very smelly with no window to air it. I asked reception to turn down the heating but it didn't change. The last straw was a couple talking about bed bugs at reception. We found another 3 star hotel with friendly staff, a kettle in the room, and a great, fresh buffet breakfast. We couldn't get a refund for any of the nights but it was worth it.

2/10

Poor

05 Nov 2025

Rachel

Where do we start?

10/10

Exceptional

03 Nov 2025

EVELYN

Staff especially dining and room are very clean and attentivel.

2/10

Poor

03 Nov 2025

Deseena

The room was not properly maintained. There was a broken piece of wood with a nail in it, which could have caused injury. Fortunately, I noticed it in time and did not step on it.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Fatemeh

This was one of the worst hotel experiences we’ve ever had. The staff were extremely rude and unprofessional. When we arrived, I politely asked to see the room before check-in because I had read reviews mentioning bed bugs, and I have allergies. The young man at the front desk responded very rudely, saying, “If you have allergies, stay home! I’m not here to show rooms — this is what it is. If you don’t like it, go to the Hilton!” His attitude was completely unacceptable.
All the staff were impolite, and the whole place smelled bad and felt damp — both the lobby and the room. The bathroom was unusable; when my husband took a shower, water spilled all over the floor since there was no curtain or glass divider, leaving the toilet area soaking wet. That probably explains the damp smell everywhere.
Our triple room had a sofa bed that was broken, dirty, and so uncomfortable it couldn’t be used. Breakfast was terrible — very poor quality and little variety.
Overall, I would never recommend this hotel to anyone.

Leisure Family

8/10

Excellent

27 Oct 2025

Stephan

Charming hotel very close to San Marco Square. The look is antique/classic but well preserved and clean. Bed was a bit hard but aside from that, it was a nice and convenient establishment.
Service was good, although we had to put up with other tourists in front of us asking a hundred questions to the front desk attendant lol. Not the hotel's fault obviously.

Partner

10/10

Exceptional

26 Oct 2025

William

A great hotel Location Location Location.

Partner

10/10

Exceptional

26 Oct 2025

William

Fantastic hotel in a great location. So elegant in the heart of the city.

Partner

8/10

Excellent

25 Oct 2025

Bao Ping

Old building but good location

4/10

Poor

23 Oct 2025

Carola

No options for breakfast. The room smelt very bad and when we opened windows we got eaten by mosquitoes through the night

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Mayvel

Area is close to dining, shopping and to the main attractions. Staffs are nice and friendly. Room is old & dated, AC was not working good thing the weather is cool when we went. Breakfast did not have a lot of options.

Leisure Partner

10/10

Exceptional

22 Oct 2025

John

The room had some issues. The shower head holder was broken and the shower door broke on my 2nd day.

Getting from the front desk to the room was an adventure. A convoluted combination of goi g up an elevator, down halls, then down stairs, more halls then up stairs. I don’t mean for that to sound negative...I just think some people will want to keep that in mind when booking. For me it was part of the charm and i felt like I was staying in a very old building....again...that added to the charm.

The location is fantastic. If (when) I go back this is the first place I will look at to stay.

Self

10/10

Exceptional

22 Oct 2025

Tom

Great room! Steps to climb may be hard for some.

Partner

2/10

Poor

22 Oct 2025

Tina

AVOID AT ALL COSTS! BUGS! Smells horrible. Bed horrible. Service nonexistent. Food not worth even for free. Worst hotel in my life! So hot in the room you had no choice to open window then room filled with mosquitos all night. Super noisy from alley traffic. The bed was 2 twins shoved together and hard as wood. Pillows (only 2) were hard & flat. The ONLY positive thing about staying here was the location to St. Marks square only 2 minutes walk. There are amazing restaurants close by so you are not hostage to the meager offerings here. We’ve traveled this trip to 9 countries and this experience ruined Venice for us!

Leisure Partner

6/10

Pleasant

16 Oct 2025

Sam

Shops nearby hotels

Leisure Family

4/10

Poor

16 Oct 2025

Emma

The man that greeted us when we checked in was so rude and should find a different job. Be aware that the air conditioning only stays on for 5 minutes and then turns off and you have to keep turning it on and sometimes it wouldn’t even turn on. Our room was so hot it was miserable. Our room and the halls stunk so bad. The beds are so old they still have springs in them.

Leisure Family

4/10

Poor

13 Oct 2025

Jeeten

There were no vegan breakfast options available, which was disappointing. The staff didn’t seem very helpful or attentive, they appeared busy and not very responsive. Cleanliness was okay, but the area outside the room had a strong smell, like someone had been smoking. Overall, the stay could have been better with more focus on service and guest comfort.

Leisure Family