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Citta Di Milano

Venice (and vicinity) · Italy

San Marco, 590View location

7.4/10Very good1,000 Reviews
Cleanliness8.0/108.0
Service7.6/107.6
Comfort7.2/107.2
Condition7.2/107.2
Location8.8/108.8
Neighborhood8.6/108.6
Value7.4/107.4
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Citta Di Milano

CIN code: IT027042A1MUTSYRKL A perfect setting in one of the most romantic cities of the world: situated in a 17th century building in the heart of Venice, this city hotel is just a few steps from the famous St. Mark's Square, the tall bell tower and the basilica.

A large variety of restaurants, cafés and shops is in the surroundings, attractions such as the Rialto Bridge, Casino, Peggy Guggenheim Museum or the Academy Gallery are within easy reach.

The hotel offers modern and tastefully furnished rooms with superior comfort for a 3-star hotel, all with en-suite bathrooms with shower or bath.

Read more about this hotelShow less

A stay at Hotel Città di Milano places you in the heart of Venice, steps from St. Mark's Square and St. Mark's Basilica. This hotel is 0.3 mi (0.5 km) from Grand Canal and 0.2 mi (0.3 km) from Doge's Palace.

Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes, and housekeeping is provided daily.

Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
    • Rollaway bed fee: EUR 100 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

St. Mark's Square 0.1 km / 0.1 mi
St. Mark's Basilica 0.2 km / 0.1 mi
St Mark's Campanile 0.2 km / 0.2 mi
Riva degli Schiavoni 0.3 km / 0.2 mi
Doge's Palace 0.3 km / 0.2 mi
Bridge of Sighs 0.4 km / 0.2 mi
Rialto Bridge 0.4 km / 0.3 mi
Bacino San Marco 0.5 km / 0.3 mi
San Zaccaria Waterbus 0.5 km / 0.3 mi
Marco Polo's Home 0.5 km / 0.3 mi
Calle Larga XXII Marzo 0.5 km / 0.3 mi
Palazzo Contarini del Bovolo 0.5 km / 0.3 mi
Teatro Malibran 0.5 km / 0.3 mi
Grand Canal 0.5 km / 0.3 mi
Teatro La Fenice 0.6 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Number of floors (main building): 3
  • Single rooms: 1
  • Double rooms: 16
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Visa Electrón
  • City centre
Show 13 more facilities & services
  • Beach
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • Luggage room
  • TV lounge
  • Continental breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Citta Di Milano

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Citta Di Milano

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Citta Di Milano

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Citta Di Milano

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Citta Di Milano

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Citta Di Milano

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Citta Di Milano

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Citta Di Milano

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Citta Di Milano

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1

    Photos are not available for this room type.

    Citta Di Milano

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Citta Di Milano

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D

    Photos are not available for this room type.

    Citta Di Milano

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Citta Di Milano

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Citta Di Milano

7.4
Very good
1,000 Reviews
Cleanliness
8.0 /10
Service
7.6 /10
Comfort
7.2 /10
Condition
7.2 /10
Location
8.8 /10
Neighborhood
8.6 /10
Value
7.4 /10
Amenities
7.2 /10
100 reviews shown
6/10
Pleasant
16 Jul 2026
Christine
The room was dark and dusty. Creepy actually. Very old looking. The beds were uncomfortable.
Family
8/10
Excellent
01 Jul 2026
Marissa
Staff were lovely and went over and above for us when I got stuck in the lift with my two sons because of a power outage. They made me feel safe and calm.
Family_with_children
10/10
Exceptional
26 May 2026
Cynthia
I liked and didn't like the location. It was a bit off the main paths which I liked the quiteness and I prefer off the beaten path, but it was hard to find. My google maps sent me down a couple dead ends. Nice simple breakfast every morning included but some fruit would be nice to add to it. Staff were all very friendly. Comfortable bed, good shower.
Self
10/10
Exceptional
26 May 2026
Lino
Location, the staff is very friendly
Family
10/10
Exceptional
02 Mar 2026
Lisa
A lovely old hotel with very friendly staff, cleanrooms and a great breakfast.
Partner
6/10
Pleasant
13 Feb 2026
Roland
No soundproofing, so on our second night we could hear the guest below snoring and talking as if he was in our room.
Leisure
10/10
Exceptional
19 Nov 2025
Dagmara
Great location, reasonable price, great service. Couldn't ask for anything else. Rooms were cleaned daily. Very nice and polite lady was serving breakfast.
Partner
8/10
Excellent
10 Nov 2025
Sandra
The best location
Friends_and_family Family
2/10
Poor
03 Nov 2025
Callum
Room was uncomfortably hot, air conditioning didn't work. Room stunk of damp, mould on the wall. To top it all off my son, husband and myself are all covered in bed bug bites.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Nikolay
All good
Partner
10/10
Exceptional
30 Sep 2025
George

Great experience

Continental Hotel was excellent.
Serivce all around were superb.
Defenetly I would stay again if possible and recommend others.
Friends_and_family Family
6/10
Pleasant
05 Aug 2025
EDMOND
No comment
Leisure Family
8/10
Excellent
26 Jul 2025
Abimbola
Liked the location as it was close to San Marco. Nice simple continental breakfast. Loved the decor of the building.Thank you to all the polite staff.😊👏👏👏
Leisure
10/10
Exceptional
18 Jul 2025
Ivelina

Great stay

We had a lovely stay at great location in the heart of Venezia. Thank you so much for everything! Grazie
Friends_and_family Family
10/10
Exceptional
21 Jun 2025
Brian
Thought the hotel was great. Middle of Venice couple of minutes from st marks square. Staff were great. Room was lovely and spotlessly clean.
My small complaint is was really hard to find apple google maps not having it due to tall buildings and small walkways. Perhaps a downloadable map just from st marks square. Absolutely fantastic end to my trip.
Self
8/10
Excellent
29 May 2025
Susan
Hotel is in good location. Had to pick up keys from another hotel as arrived at midnight then were taken to the hotel. Would have been tricky to find in the dark. Room was comfortable with good shower.
Reception staff and staff at breakfast were all very cheery and helpful. Watch out for the seagull stealing food if sitting outside for breakfast.
Overall good experience.
Partner
6/10
Pleasant
05 May 2025
Maria
Property could use some attention to detail. It wasn’t as clean as I would like but not horrible either. The bedding was clean. The corners of the room needed cleaning.
Great location and the staff answered my questions
Leisure Partner
8/10
Excellent
04 May 2025
Lisa
Clean and tidy property
Breakfast lady lovely and always jolly
Strong smell sewerage in room
Very dark room open window to brick wall so no air
Could do with an English channel/sky news on TV
Overall happy with stay nice breakfast and good lift
Leisure Family
10/10
Exceptional
03 Mar 2025
Disha
Perfect for anyone visiting Venice. Went in March so not too hot. Good location, everything within 5-10 minute radius.
10/10
Exceptional
02 Jan 2025
Gerald

Very nice.

The hotel entrance is hard to find as it's tucked in around a corner in an alley. But the people are all friendly and the room is clean but a little smaller than I thought. The location once you find it is excellent. Lots of shops and not too far from water bus or St. Marks Square. Breakfast is good but small; no fruit. I enjoyed my stay.
Partner
4/10
Poor
07 Dec 2024
Dean

I'd never stay here again.

This is possibly the most uncomfortable hotel I have ever stayed in. The staff on the desk were not very helpful. There was nowhere to safely leave bags when checking out. So, if you need a late check out or a hotel that has a \"safe\" storage for your bags, stay elsewhere. It was also extremely difficult to find at the outset, as Google maps takes you to a street 50 yards away.
Self
10/10
Exceptional
03 Nov 2024
Charles
Staff was friendly. Good location in Venice.
Leisure
8/10
Excellent
03 Nov 2024
Sivakumari
Its really beautiful hotel located very close by all main attractions and shopping,Rialto bridge was just 9 min walk and clock tower,Doges Palace & St marks basilica was just 5 mins away from the hotel.
The breakfast was quite simple and they provide Milk,orange juice and cofee,also cereals ,croissants,bread,jam ,cheese and ham also yogurt.
We are happy with the price what we paid and love to visit the hotel again.
Leisure Family_with_children
6/10
Pleasant
24 Oct 2024
Marieke
The interior is very old, but functional.
Staff is friendly and location is perfect.
Leisure Family
8/10
Excellent
21 Oct 2024
Sonia
We had a double room in room #117 and stayed for 3 nights.

Pros:
- Clean room/bathroom
- Great water pressure/temperature
- Clean/soft towels
- Comfortable bed..pillows slightly thin but they have extras.
- Excellent breakfast with beautiful view. I recommend you arrive when they first open to get a nice seat outside.
- Excellent location with easy access to lots of restaurants, shopping, sites.
- Friendly staff (front desk, housekeeping, and breakfast)

Cons:
- Our room's AC did not work well and our room was uncomfortably hot the first two nights and we got poor sleep. The only way to cool the room down was to open the window, but there are no screens and right now (October) there were a ton of mosquitos and we got bit SO MUCH. We told the front desk staff and they supplied us with mosquito spray, but the mosquitos were relentless.
Leisure Partner
8/10
Excellent
20 Oct 2024
Tomas
Very nice location. Nearby San Marco.
Leisure Family
10/10
Exceptional
29 Sep 2024
Nancy
The hotel is very well located, you have everything close by and the service was very good.
Leisure Partner
6/10
Pleasant
28 Sep 2024
Timothy

Overall average stay

The location is unbeatable - literally a few minutes away from piazza san Marco. However the location is also an issue. I had a room with a window on the first floor out of 3 (ground, 1 to 3), but the window opens out to a noisy restaurant below which generally does not close until 10pm and there will be noise until 11 or 12 midnight. This can be tolerated but smokers below mean you can smell cigarettes before 10am and after 11pm (before and after the restaurants operating hours) if you open the window. At 8am you will also hear the nearby bell tower ringing but this was fine for me. Bring ear plugs for a good sleep. The staff were lovely, the place was very clean although there are mosquitoes in the bathroom and this can’t be avoided in Venice. The hotel offered a free but simple breakfast which I very much appreciated. The location and price cannot be matched but may not suit those sensitive to noise or cigarettes.
Self
10/10
Exceptional
27 Sep 2024
Sandra
Very good location, easy acces to Plaza San Marcos. Very clean.
Leisure Family
10/10
Exceptional
24 Sep 2024
Dmitri

Wonderful stay!

Everything was perfect!
Friends_and_family Friends
6/10
Pleasant
21 Aug 2024
Verified traveler
This hotel was nice enough but had some flaws. Our room was very dated and needs to be updated, the carpet and furniture were old. The shower stall has two sliding doors and one was barely still attached so we had to be careful with it. The breakfast was very nice, especially those staffing it. The location was pretty solid.
Friends_and_family Family
6/10
Pleasant
13 Aug 2024
Aoife

Great location but small & shabby

The hotel is in a superb location in the centre of San Marco & minutes from st marks square however the room was dark& pokey. There’s a nice terrace on the roof but only open for the breakfast which was a shame. Hotel reception only open during day time & otherwise no one there!
Self
6/10
Pleasant
15 Jul 2024
Joanne
Limited space for luggage. Reception was difficult to find
Leisure Family
4/10
Poor
30 Jun 2024
Yury
This was our 4rt time to stay in this hotel . I olways was bragging about this hotel and recommended to my friends and family if they decided to visit Venice reserve it. For convenience service. But after our last stay we are disappointed come to find out it's no staff in hotel after hours. So if something to happen you on your one. We didn't find any information if the room what to do in case of emergency. I want recommended this to anyone anymore.
Leisure Family
6/10
Pleasant
28 May 2024
James
I had to go looking for someone to let me in to this hotel. I had read a review saying it was hard to get in and find so I figured if I just followed the email instructions to a T, I could find the hotel and there would be instructions for entry. We were so tired and went asking at restaurants and a waiter finally walked me over to the other hotel where the staff was. Vacation shouldn’t be this hard.
Leisure Family
8/10
Excellent
28 May 2024
ALAA
We like this hotel . the breakfast was great and I would thank the lady who served the breakfast , she was so nice with great service.
Leisure Family
4/10
Poor
23 May 2024
JOHN

Basic room and amenities

No air conditioning working which made room extremelystuffy, only one plug in room, no duvet just blankets, bed base also ripped..
Very poor lighting in room and bathroom, so no good for make up for women.
Although you keep cases at hotel they were put under stairs and there no security or tagging so anyone could just pick them up.
Breakfast is basic continental with little choice.
Partner
6/10
Pleasant
21 Apr 2024
David
Property was clean safe. The staff was very helpful. The beds were a little old but manageable but overall I’ve stayed in a lot of places in Venice and I would stay there again.
Leisure Family_with_children
8/10
Excellent
15 Mar 2024
ashley
The place is well taken care of, clean and the property was in a great area. However we couldn’t get the AC to work making the room uncomfortably hot at night.
Partner
10/10
Exceptional
21 Feb 2024
Nataliya
I like everything
Self
2/10
Poor
10 Jan 2024
Alexandra
A weird property overall.
4/10
Poor
03 Jan 2024
Scott
Room booked for four was too small. Fitted four beds (two pull out from sofas) but nothing else.
Leisure Family
8/10
Excellent
24 Oct 2023
Danielle
Great location..a few minutes walk to San Marco Square. Beds were comfortable although there was a strange smell in the room. The room was hot and air conditioning didn't seem to be working so opened the windows. Cooled the room down but as there are no screens on the windows, mosquitoes got in at night. Staff were excellent.
Leisure Partner
4/10
Poor
23 Oct 2023
julie
On a plus side the hotel staff on reception were very friendly and helpful, a little difficult to find through the arch but found it in the end. Hotel was dark wood and very old fashioned and tiny room, old blankets on the bed that looked like they needed throwing out. Bed sheets clean but overall was ok as was out all day.
Partner
6/10
Pleasant
22 Oct 2023
Andrew

1 night only

Hard to find very shabby and rooms were dinghy..
Clean though, ok for a one night stop over nothing more
Partner
10/10
Exceptional
21 Oct 2023
Linda
Staff was amazing. Breakfast was included in our stay, very traditional items with amazing coffee. Lots of hot water for our showers. Enjoyed our stay.
Leisure Partner
10/10
Exceptional
19 Oct 2023
Lynn
This is a very nice hotel with polite staff. Breakfast is available for an addition ten euros and it’s worth it. There’s a lot of meats, cheeses, fruits and pastries. They also have gluten free and lactose free choices.
Leisure Partner
10/10
Exceptional
15 Oct 2023
ROBERT

Gem in a beautiful city

Exquisite spot.
Super friendly hosts
Kitchen on the roof terrace with friendly pigeons
Flawless
Partner
10/10
Exceptional
02 Oct 2023
Lisa
We loved our stay and give it 5 stars within the price point and category! While there were fancier hotels around, this one had great charm, smooth check in, elevator, and comfortable accomodations. Not a bad walk from Rialto Bridge ferry stop, and excellent shopping and restaurants nearby! We will definitely stay again if we return!
8/10
Excellent
01 Oct 2023
Geraldine

Great location!

Paulo was very accomodating and very nice. The hotel is in few minutes walk to St Mark's square and Rialto Bridge
Partner
10/10
Exceptional
18 Aug 2023
Shirley
Our experience at this hotel was amazing. There’s an elevator available and also breakfast that can be included. Conveniently situated as well. We would definitely come back here.
Leisure Family
10/10
Exceptional
13 Jul 2023
Andrew
The rooms were small but richly appointed. The hotel is central so we could stop back many times a day to cool down in the air conditioning.
Leisure Family
6/10
Pleasant
12 Jul 2023
Oded
Great location but very basic service
10/10
Exceptional
16 Jun 2023
Elaine
Olde world charm in the centre of Venice, comfy beds, tasty cold buffet breakfast, friendly staff .... perfect base for exploring the city
Leisure Partner
10/10
Exceptional
05 Jun 2023
Grace
Very nice hotel! Kind staff, and offered us luggage storage on our check out date.
Leisure Friends
10/10
Exceptional
29 May 2023
Cielito
The property is beautiful, comfy and it fells like you were in the old times.
Leisure Partner
8/10
Excellent
21 May 2023
JoJo

We enjoyed our stay. Friendly staff!

It's nice and convenient to everything. Friendly staff!
Partner
2/10
Poor
27 Apr 2023
patricio

Don’t use them

They have nobody to do check in and make us waste our time from one hotel to another since the owner has 2 more hotels more than 1 hour at midnight with my elderly mom who was tired and scare breakfast horrible no eggs just coffe, beds terrible
Friends_and_family Family
8/10
Excellent
03 Oct 2022
Armand
Location is good
Leisure Friends
8/10
Excellent
26 Jun 2022
Veronique
Great location - less than 5mn to San Marco.
Staff was very friendly.
Good place overall.
Leisure Family
4/10
Poor
17 May 2022
Peter
Hotel is run down bathroom shower rail came down no plug in sink . Electric sockets hanging out of the walls, dangerous entrance at back of hotel via a dirty tunnel noisy the front door bangs and restaurant in front.
Leisure Family
4/10
Poor
28 Mar 2022
Liam

Nothing like the pictures!

Nothing like the pictures. We were led two streets away to a doorway which we then struggle to find later. Rooms were basic, 1plug point, moldy bathroom, views on to brick walls. If I’d been staying longer, I would’ve checked out
Friends_and_family Family
8/10
Excellent
09 Oct 2021
David
Check-in was terrible. We had to go to a different hotel, hotel San Zulian (apparently part of the same business). However, this was not explained so we went to Hotel Citta di Milano to be confronted with a locked door and no information. Had to call and was given directions of where to go. Could have been so much easier!

The staff were friendly and helpful and the room was clean and comfortable.

Breakfast was pretty awful.
Leisure Partner
8/10
Excellent
24 Sep 2021
Emil

3 hotel in one

The hotel we booked was Citta Di Milano. Reception and breakfast were in Hotel Panada and our room was in Hotel Diana- across the street from Panada (2 meter away :) ) . This was very strange. But the place was great - 1 min. walk to San Marco. The room was good, clean with a mini bar and nice TV. Breakfast was poor - a croisant, small bread, juice, yogurt, honey, jam and a coco cream. You had to ask for butter, because they don't bring it. Very slow service in the breakfast area. Overall nice hotel, but they need to improve breakfast.
Partner
8/10
Excellent
22 Jan 2020
Verified traveler
A bit difficult to find, but a good stay. Really enjoyed breakfast and the room was clean and functional.
Leisure Friends
10/10
Exceptional
28 Dec 2019
Verified traveler

Cozy and practical

Very dark rooms but they are clean with a fridge, good wifi, warm and good bathrooms. The receptionist was rather defensive when I asked whether the extra 42 Euros hotel tax I was charged was included in my total. Apparently it is extra on top of the taxes we pay on hotel.com. The breakfast was very good and location was fabulous, really central. I would definitely stay here again and the hotel restaurant downstairs is great too. Excellent service in the restaurant with very good pasta and no hidden costs.
Friends_and_family Family
10/10
Exceptional
29 Nov 2019
Angela

Exellent hotel

Hotel is exellent, very good location, exellent warm room, friendly satff.
In order to find the entrance, look at the google map.
Self
8/10
Excellent
13 Nov 2019
JavierRivera
The staff service was great. They received me late at night with no problem.
Leisure Family
6/10
Pleasant
05 Nov 2019
Verified traveler
Good location, big clean room. Ugly view, mediocre breakfast, no coffee or tea in the room, no lobby.
Leisure Partner
8/10
Excellent
01 Nov 2019
Verified traveler
Having read some reviews on this hotel after booking I was a little concerned but did not need to worry.

Factual
Hotel is a little difficult to find initially being behind a restaurant on a courtyard, but this is Venice!
Room was clean, and was quiet
Excellent location a few minutes walk from St Marks Sq and probably 5-10 minutes from Rialto bridge
A fantastic base
Simple ‘after hours’ door code to let yourself in after 10pm

Subjective
This is not a Venetian palace overlooking the grand canal and price is reflective of that
Do not expect ‘over the top’ American style customer service

Based on value for money relative to everything else driving the tourism economy in Venice I found this hotel to be well situated, and fantastic value for money.
If you are looking for a base in central Venice near the sights would recommend
Leisure Partner
10/10
Exceptional
15 Oct 2019
Jewel
Spacious room, excellent location, easy check-in, excellent breakfast.
Leisure Family
10/10
Exceptional
29 Sep 2019
Peter

Hard to find, but good once found

Hard to find, but good once found.
Self
8/10
Excellent
27 Sep 2019
Shahla
The location of this hotel was very good
Receptionist was not helpful at all
People working at the breakfast room was so rude and not helpful I was there for 2 nights and missed breakfast since my hubby got sick and we were at the hospital for the first day and second breakfast day we had flight
I went to reception and asked them for something for hubby he said he can’t do anything go upstairs at 3rd floor and ask I went up stairs
The lady said no the breakfast is over at 10 am I said we were at the hospital give something for my hubby we paid for u
She said no nothing here I went in and there was some fruits I grap an apple was taking another one she said no u can’t take it
So not happy with them at all
Partner
8/10
Excellent
18 Sep 2019
Verified traveler
This is a basic, slightly old fashioned hotel in a fantastic location. The showers were hot with a good flow and the beds comfortable enough. We chose to eat breakfast out every day so I can’t comment on that. Overall we were happy with the facilities which were clean, but the reception staff were unwelcoming and miserable. Every day a different face more miserable than the last, never a good morning, ignoring our presence, no interaction on checkout. Quite comical really.
Leisure Friends
8/10
Excellent
14 Sep 2019
Verified traveler
Great location, short walk to St Marks square, interesting decor inside the rooms, small room though but for a single room still perfectly functional and comfortable
Leisure Self
6/10
Pleasant
12 Sep 2019
Verified traveler
Great location, after check in they changed our hotel to hotel antico panada, room is extremely small, but even more great distance to St Marco Square.
Leisure Partner
6/10
Pleasant
12 Sep 2019
Verified traveler
Clean but quite small room. Hotel entrance hard to find. Tv didn't work, air con control on off switch not intuitive. Basic cold breakfast but good coffee. Property overpriced at normal rates, better value elsewhere. Reception not 24 hrs.
Leisure Partner
4/10
Poor
08 Sep 2019
Maggie
The hotel is located in a convenient area and is near some popular landmarks. It is walking distance to one of the stops on the vaporetto which makes it easy to commute around. However, the hotel is a bit difficult to find and not as “new” as the photos depict. On top of the that, my room was next to the elevator so we heard every sound whenever it was being used. There was no hot water even after letting it run for 15 minutes so I called their number. Someone picked up but said they couldn’t check until the following morning. I’m only staying for 1 night so that was pretty useless. Couldn’t even shower for 1 night - is that too much to ask for? Also the sheets and towels smell like someone ate vinegar Pringles on top of it all week. Would definitely not be recommending this hotel to any of my friends or family.
Leisure Partner
8/10
Excellent
30 Aug 2019
VOLHA
Great location
Self
8/10
Excellent
13 Aug 2019
Verified traveler
The rooms are really cool. They have an authentic feel. The bed was very springy and not very comfortable. But it's a great location. A short walk to St. Mark's square!
Leisure Partner
8/10
Excellent
04 Aug 2019
Abdalla

Great stay, amazing location

We had a very nice stay at the Hotel Città di Milano. The room was clean, spacious and comfortable. The only little thing that could be improved is the fact that the shower water temperature was very uncontrollable and unpredictable.
Partner
8/10
Excellent
17 Jul 2019
Jorge
The check in process was done in other hotel due to the time that we arrival
Leisure Family
4/10
Poor
15 Jul 2019
Brian
the property felt old, humid and dirty. We were on the 2 floor outsite with the toliet attacting to the roof, it was very noisy when it rains. the over all comfort was not there.
Leisure Partner
4/10
Poor
14 Jul 2019
Verified traveler
Poor quality. Stay away unless you want to ruin your vacation
Leisure Self
6/10
Pleasant
10 Jul 2019
Verified traveler
The location was great. 3 min walk from vaporedo stop/ grand canal. A lot of shopping stores and restaurants there.
I was dissapoijted that the WiFi never worked and even my phone service seemed to stop working in the room.
Leisure Friends
10/10
Exceptional
08 Jul 2019
Verified traveler

Awesome location close to everything

A great location in the heart of Venice. We loved this charming hotel and its friendly staff.
Family
10/10
Exceptional
04 Jul 2019
Jessica

In central Milan!

Welcoming and friendly staff. Amazing location and lovely breakfast!
Partner
8/10
Excellent
21 Jun 2019
Verified traveler
tucked away in a corner in Venice. It was nice and quiet at night--not loud noises/people in the area as opposed to another place we stayed at in Venice.
Leisure Family
10/10
Exceptional
11 Jun 2019
tara

Wonderful

We were very pleased with the hotel. The rooms were nice sized. Breakfast was good and the coffee and hot chocolate were amazing. Great location.
Family
8/10
Excellent
04 Jun 2019
Wolfgang
Central location, close to al attractions, small but comfortable rooms,
Leisure Friends
8/10
Excellent
30 May 2019
Verified traveler
The hotel is localized nearby a principal places in Venice.
Unfortunately WiFi didn’t worked very well.
Leisure Family
8/10
Excellent
21 May 2019
Verified traveler
Location was great. Difficult to find, but worth it.
Leisure Family
4/10
Poor
06 May 2019
Verified traveler
We had a late check in and found out we had to go somewhere to get the keys. Since we arrived after 10pm it was quite frustrating to figure out where I had to go and walk with all my luggage etc.
Leisure Family
2/10
Poor
18 Apr 2019
Alice

Horrible smelly room

We booked this hotel but arrived a bit earlier and got directed to another hotel San Zulian. The reception was fine looking so we felt okay. We dropped off our bags and went to lunch at the restaurant next door and went back in an hour. We were shown to a room in a small courtyard (only 2 rooms) there. The outside of the room was a temporay storage. The room was small and had no natural light at all. The worst was the room smelled of sewage the whole time. The reception guy knew it and preferred not to do anything. It was a horrible experience. Why a hotel allowed a room like this to be sold to customers was beyoond me....Venice was beautiful city but was ruined by hotels like this. Good location but Venice is so small, there is really no need to be that close to St. Marco square if the opton is to stay in a room like that...
Family
2/10
Poor
19 Mar 2019
Joyce

Good location but so are several other hotels

We were transferred to a sister hotel and the check in progress was terrible. The girl at the hotel wouldn’t take a credit card for the tax and then would not take cash. Very confusing. The noise outside our room was terrible. There were several people working that were very nice but we would never stay here again
Friends
8/10
Excellent
02 Mar 2019
Verified traveler
Like a lot of the smaller hotels in venice they just consist of an entrance door leading to stairs with rooms at different levels no lounge as such, not that I spend time lounging around in venice. This hotel is ideally situated near st marks square which suited my needs, I managed to secure an excellent price through expedia for my single room and would have no hesitation in staying again.
Leisure Self
8/10
Excellent
19 Feb 2019
Verified traveler

Nice hotel in a good location, not much hot water

This hotel is in a great location...just a few minutes away from Piazza San Marco. The room was nice. However, there was no hot water in the morning.
4/10
Poor
17 Feb 2019
Verified traveler
Poor breakfast.
Invisible staff.
Room smelt musty.
Leisure Partner
6/10
Pleasant
06 Feb 2019
David

Group Visit to Venice

Booked a superior room which was bigger than the other rooms, but other than that, they were the same. The room we were in smelled of sewage (220) we thought it was outside or all the rooms, but our friends didn’t have it in theirs. We were a large group and had 9 rooms booked.

Breakfast was basic, no toast, rooms had no tea or coffee facilities. Hotel was dated but that’s what you expect in Venice I suppose. WiFi was slow

Excellent location for getting around. Reception staff were friendly and helpful.
Friends
2/10
Poor
14 Jan 2019
Verified traveler
This stay was horrible. My friend and I stayed here for a night and saw it had good reviews. They must’ve been self reviews because it was HORRIBLE. We had to be escorted down three different sketchy alley ways to get to our hotel room which was detached from the physical hotel. Was not in a good area. WILL NEVER GO BACK
Friends_and_family Friends

Location & surroundings

Citta Di Milano
San Marco, 590, Venezia, Italy

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Citta Di Milano

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