Alla Fava

8/10

Excellent

12 Jan 2026

Alex

Very clean room and bathroom. This place feels haunted though (which I liked, sorta)

Leisure Self

2/10

Poor

07 Jan 2026

Jose

there is no AC or heating, floor was coming apart and the whole check in is nobody to talk.

Leisure Family

8/10

Excellent

26 Dec 2025

Jessica Dì

This was my first 5 days stay in Venice and it was warm,clean,tranquil,welcoming experience.
I didn't find the place to be old or in bad condition,this is a 2 stars hotel!!!very clean and no issue with the check in,they are always there to 14.00 o'clock!

Self

8/10

Excellent

21 Dec 2025

lawrence

Everything was great.

Leisure Partner

6/10

Pleasant

14 Dec 2025

Alessia

Room in good condition, overall clean, was able to check in 15 minutes early, but the staff was somewhat inappropriate as they made a weird comment on the fact that I was traveling alone.

Leisure Self

10/10

Exceptional

28 Nov 2025

Irving

Easy to arrive, cozy

8/10

Excellent

04 Nov 2025

Shiping

Location

Business Partner

6/10

Pleasant

24 Oct 2025

Kiloran

No one there during check-in. Random people wandering around and came to our door. Showerhead was broken. Messaged the property multiple times with no response. Good location, cheap and not too dirty.

10/10

Exceptional

20 Oct 2025

Lyn

Our room was very nice with separate rooms, a patio, and a living room. Each room had its own bathroom as well. Plenty of soap and linens provided. The beds were very comfortable and we all slept great. The staff were helpful and answered any questions we had

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Erwin

Great Location, stayed for 2 nights no balcony with canal view of gondolas passing every now and then not a busy location. Our air conditioning wasn’t working but hotel provided a portable unit. Would stay again.

Leisure

2/10

Poor

13 Oct 2025

Jaime

Stay away from this place! Old and stinky with no service at all. The place is a bit scary… it feels hunted. Very noisy during the day. Save your money.

Leisure Self

2/10

Poor

11 Oct 2025

Dora

No good

Business_and_leisure Partner

6/10

Pleasant

11 Sep 2025

Ethel

Convenient to major tourist attractions - St. Mark’s Sq., Doge’s Palace, gondolas.

Leisure Family

2/10

Poor

11 Sep 2025

Ellie

Not clean. Very dated. Sheets had not been washed.

10/10

Exceptional

01 Sep 2025

Andrea Guadalupe Espinosa

Recommend to stay here 100% ! It’s in a good location to walk to St Marks & Ponte di Rialto! From train station St Lucia to here is a 28 min walk. It’s close to shops & the canals pass right outside to get a gondola.

Leisure Family

4/10

Poor

29 Aug 2025

Siemon

The hotel is really well located for Piazza San Marco, about 5 minutes walk. Also nearby Rialto bridge, with added value of a boat stop that gets you to the train station or the Marco Polo airport.
Housekeeping was done every day despite the hotel initially saying this would not be.
Room and bathroom were relatively small.

The big issue is the lack of communication by the hotel and the incorrect info provided. We messaged them several weeks in advance with some questions but never got a response. They only messaged a day in advance about our arrival time (which we had already messaged them about). At the estimated arrival time they message me to get passport info before giving us access codes - that should be done way earlier of course as now we wait for something for no reason.
We could not find the hotel as the instructions were not sufficiently clear: they did not pick up my WhatsApp calls but only messaged \"what my question is\". Never a response on my questions on how to get to the hotel - another tourist had to help us.

Most important: they claim to have luggage storage but do not. I asked several times over WhatsApp how to leave luggage but got no response. Finally calling their general number resulted in a rude person. My WhatsApp message afterwards got a quick response of 'no luggage storage' which is ridiculous - now we had to spend money elsewhere which was unexpected (we got the hotel also for these kind of services!).

Leisure Partner

6/10

Pleasant

18 Aug 2025

Marie Claude

Les indications pour le \"chek in\" n'étaient pas claires donc, à notre arrivée, la porte était barrée et on a dû attendre qu'un client sorte pour entrer

Friends_and_family Friends

2/10

Poor

07 Aug 2025

Ketura

This property has bed bugs. It is awful. It looks cute and clean when you go in, but prepare for the worst night of your life. We were in room 107.

4/10

Poor

04 Aug 2025

Thomas

All good

Family_with_children

8/10

Excellent

31 Jul 2025

Tenzin

loved our stay. The room was bigger than expected with the canal view.

10/10

Exceptional

31 Jul 2025

Larysa

Unusually check in and out, however we have been take care of. Original venetian building. Stayed 2 nights - we liked it.

Leisure

8/10

Excellent

29 Jul 2025

ignacio

Check in was a bit of an issue. Room was ok. Area was ok as well. Nothing great but just ok.

2/10

Poor

27 Jul 2025

Candy

The staff at this hotel is the worst. The

8/10

Excellent

21 Jul 2025

Patricia

Property is in a very central location easy to get around to main locations.

Leisure Family

4/10

Poor

19 Jul 2025

Joshua

No staff to help door was locked

2/10

Poor

16 Jul 2025

Shaoping

Got bitten by many many mosquitos because the ac unit was not working and we had to open the windows (the room was so hot even in the early morning hours). The staff didn't speak English and she had no clue what was going on - First day no one was there and we were fortunate to get inside because some other customers came out the building. It was an awful experience.

Leisure Family

10/10

Exceptional

16 Jul 2025

Shuang

Great location

4/10

Poor

07 Jul 2025

Stefanie

They gave us a single instead of a double. Two people had to sleep in twin bed. Very hot no air flow. Would not recommend

Leisure Partner

8/10

Excellent

05 Jul 2025

Martha

Perfect location!!

4/10

Poor

03 Jul 2025

antonio

Check in was a disaster, they never answer the phone and we were lucky another guest came and explain how to check in and gave us the code for the gate. No air condition and the fan was not working. Very unpleasant experience.

Leisure Family

2/10

Poor

01 Jul 2025

Daniel

No air conditioning, overbooked our room and had to move us to an “upgraded” hotel also without working air conditioning. Owners of these hotels do not care as there is a no cancelation/refund policy. Do not book to stay here unless you like to sweat profusely in n a literal sauna and get eaten alive by mosquitoes because they leave all of the windows in the building open as their idea of air conditioning

Leisure Family

2/10

Poor

30 Jun 2025

Sudi

no A/C. no staff. was like solving a puzzle to check in and saw many others with the same problem. Good location/close to major areas. Was unbearably hot and humin the rooms

8/10

Excellent

30 Jun 2025

Sarai

This hotel is in a good spot. It's walkable to everything. It is a very historic hotel meaning that it's in original form and I appreciated that. I wanted to have a venetian experience. The bed was not so much comfortable but we powered through. I wished the AC that it had worked. We went in the summer, and it was hot, day in and day out. They provided a fan but didn't make too much of a difference.

2/10

Poor

29 Jun 2025

Charmaine

BEWARE OF BED BUGS!
Do not stay at this hotel, they have BED BUGS and we were bitten severely. There is no one at the front desk…ever. The housekeeper checked us in. The property is decrepit and the rugs and furniture worn and dirty. We left after one night, Expedia tried to get our money refunded, but hotel refused. We have photos of the bugs and our bites.

Leisure Family

10/10

Exceptional

28 Jun 2025

Daniel

Everything was smooth.

Leisure

10/10

Exceptional

18 Jun 2025

Nenad

Location, location, location! Staff is super friendly and helpful.

Leisure Family

4/10

Poor

17 Jun 2025

RUTH

Check-in process. Poor communication for instructions to checking in. There is a crack on the floor which is a hazard. The room is very hot. The portable cooler is not sufficient to cool the room, so the room stayed very hot.
It is very close to attractions and eateries. It is quiet. The room is clean and outside surroundings. Not enough toiletries.

Leisure Family

2/10

Poor

15 Jun 2025

Tia

Would rate this place a -1000 if given the option! WORST EXPERIENCE EVER!!!! It says they have air conditioning, they DO NOT! It’s probably 100+ degrees in there. There is NO ONE available to talk to in person or on the phone. They leave a key for you in a ziplock bag with your name on it on the desk and you’re just left to figure it all out. ZERO customer service whatsoever! When we couldn’t stay there because of how damn blazing hot it was, hotter inside than outside, and smells like a nursing home to boot, we couldn’t get in touch with anyone! We didn’t stay, had to book another hotel and just had to leave the key on the desk. I booked through Travelocity and called them and was on the phone for more than an hour with their customer service and have yet to get my refund for this place that should be considered less hospitable than a hostel! DO NOT book with this hotel unless you want the same god awful experience!

Leisure Family

4/10

Poor

15 Jun 2025

John

ONLY good thing was the location. “Air conditioning” is just a tiny mobile unit that they don’t event have a vent for the output. We booked the “double deluxe canal room” and it was just two twin beds pushed together. They had nobody at check in desk, phone number didn’t work, and when somebody finally did show up she acted like we were inconveniencing her for needing to check into the hotel.

Leisure Partner

2/10

Poor

09 Jun 2025

Duda

Avoid it at all costs! To start, they don’t communicate with you before arriving, there’s no one at the reception and you have to call a number to let you in which takes time for them to answer. Hotel smells horrible and it’s not clean at all. Rooms are mostly like a sauna, it’s so hot that we could barely sleep. Overall it was a horrible experience and do not recommend it not even for only a night. It made my visit to Venice a nightmare.

Leisure Family

4/10

Poor

05 Jun 2025

Blanca

Its a little complicated found the hotel and like tourist it's difficult the comunication

Leisure

8/10

Excellent

02 Jun 2025

Peter

Liked this spot except the bed and pillow were not very comfortable in our room. It was a great location though!

10/10

Exceptional

29 May 2025

narinee

Very convenient

2/10

Poor

08 May 2025

Yelena

Overpriced for the quality

Hotel is average,good location .
But hotels.com overcharge so much .
On the day of the arrival the price was $60 a night .
I paid $170 .
Iris just a fine stay for the $60 .But not for what I paid for .

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Srikanth

Enjoyed the view of the water canal from the room. Staff was very professional and accommodating.

Leisure Partner

6/10

Pleasant

28 Mar 2025

Haig

Location was good

8/10

Excellent

09 Jan 2025

Miranda

Nice property. Very small. Smelled old and musty but felt clean. Staff was fantastic, helpful and friendly! Wish there was more food options but Venice is full of food so it wasn't too challenging. One thing i really wish is that there was more decoration or home touches to the place. All around it was fine but my room did feel like a white walled closet and did not help with my mental space while I was there. Could just be a me thing though!

Leisure Self

6/10

Pleasant

28 Nov 2024

John

the front door was locked when I arrived and guest services are not open after 4pm. I had a bit if difficulty of getting check-in because the train arrived late.

8/10

Excellent

19 Nov 2024

Hilda

Good place at a reasonable price.

Leisure Family

4/10

Poor

28 Oct 2024

Verified traveler

One night's stay

No one was at the reception when we arrived at about 7 pm or in the morning when we needed to check out and pay. Finally, at 10 someone showed up.

The room was clean and quiet, and the bed was comfortable. It is very worn down but decent for a night's stay

Partner

6/10

Pleasant

10 Oct 2024

Lucy

Church across the was and the bells were outside the window, very loud. Location was great!

Leisure Family

6/10

Pleasant

04 Oct 2024

Kimberly

It was easy access to and from. The room was really small, the bed only with a small pathway around it to the bathroom. My husband is 6' 4\" and it just wasn't enough room at all, you couldn't spend time in the room at all because all you could do is lay on the bed.

Leisure Partner

6/10

Pleasant

25 Sep 2024

Anel

The place is far enough from the chaotic tourist traffic, but close enough to walk to very important city marks.

Leisure Partner

6/10

Pleasant

21 Sep 2024

Carla

VERY small room and bathroom but the price was right and location was EXCELLENT! Smell of sewer from the bathroom was not pleasant but wasn’t persistent either. Staff were friendly and helpful!!

Leisure Family

10/10

Exceptional

20 Sep 2024

andre

All good

2/10

Poor

11 Sep 2024

Craig

This was one of the worst hotels I’ve stayed at in my life. Dirty, unfriendly service, hard bed, and way way way overpriced.

€250 a night or something that might’ve been worth $20. More like an accommodation for backpackers. Don’t waste your money!

Business Self

10/10

Exceptional

01 Sep 2024

Anne

Excellent location, only one bridge away from the Rialto Vaporetto stop. Friendly staff, even carried my suitcase up the stairs!

Self

6/10

Pleasant

25 Aug 2024

Delia

Closed to St. Mark’s Square etc. No AC, but its okay we only stayed for a night. Thanks for the guy who gave the fan.

Leisure Friends

2/10

Poor

23 Aug 2024

Mohd

Worst hotel in the world!!

I had booked the Quadruple Room, Canal View, for one night on Aug 16, 2024. I had the worst experience of staying at a hotel ever. They publish the following amenities, none of which are true.

24-hour front desk
Concierge services
Luggage storage
Tour/ticket assistance
The rooms are all comfortable and equipped with Wi-Fi and TV

Most of all, air conditioning and heating!

These are all blatant lies! There is no air conditioning whatsoever! There is only a stand fan, not an A/C, which can't cool the room. It was close to 100 degrees Fahrenheit when we visited and even after complaining several times, they said there was nothing they could do. There is no receptionist so they can't provide any of the services they mentioned. Please read just a few reviews on your site to see what other travelers have experienced staying at this hotel.

I demand a full refund of my charges and delisting of this property from hotels.com.

Friends_and_family Family

2/10

Poor

08 Aug 2024

Masara

No AC!! We left the hotel and stayed at a different one.

4/10

Poor

30 Jul 2024

Stephen

Terrible

It was stated it was a room with a queen bed and it was 2 single beds pushed together which on the first night my pregnant girlfriend ended up falling in between both beds in the middle of the night.
It just ruined the whole trip
I had to try and trap things either side of the bed to prevent it from coming away each night
The hotel didn’t care and where extremely rude

Partner

2/10

Poor

28 Jul 2024

ernesto

Es una farsa dicen que tiene aire acondicionado y no lo tiene me robaron el dinero no dormimos.del calor y mosquitos al igual de otros clientes. Es insoportable el calor y pagas por aire que no tiene

Leisure Family

8/10

Excellent

18 Jul 2024

Kashani

Great area. Check in is a bit complicated. A deposit has to be paid, everything is via web linked, so hard to speak to someone when you need help.
The property is clean and has AC. Close to everything in Paris.

Leisure Family

6/10

Pleasant

01 Jul 2024

Kevin

This property was in a convenient and walkable location to all the landmarks we wanted to see. We loved the charm of this hotel. Important note: you must have coins for the vending machine and the front desk does not make change. Also - there is no laundry at this location. We we planning to do laundry at this point in the trip but had to wash everything by hand in the sink which would have been ok - however it was so humid that nothing was drying so we ended up taking a load to the dryers at a laundromat across town.

Leisure

2/10

Poor

26 Jun 2024

hamzah

The only thing i liked about this hotel is the location, otherwise there wasn't a 24/7 help desk neither laundry as was mentioned in the profile of the hotel disciption; the staff weren't helpful enough and rude, they gave us a room stink: they did not gave us the receipt when we paied and when we asked for the receipt they said when we check out: we checked out at 6:30 and no one was at the infront help desk,

2/10

Poor

24 Jun 2024

May

This hotel was terrible. Dirty, Old, and there was NO AC even though it is advertised as such. The only good thing about the hotel was its location. WOULD NEVER STAY HERE AGAIN.

Leisure Family

2/10

Poor

22 Jun 2024

Tavis

Dirty, stifling rooms complete with incompetent staff conveniently located near the Piazza San Marco.

10/10

Exceptional

14 Jun 2024

Ken

Great location easy walking to Rialto Bridge and St. Marks square. Many restaurants and Pastries nearby. Arrival by train: take the Public Water Bus in front of the train station to the Rialto stop. A very short walk from there with minimal bridges with stairs to climb with luggage. Private Taxi boats are very expensive.

Leisure Partner

4/10

Poor

12 Jun 2024

Sandra

The room and bathroom was clean and they provided good assistance over the phone, but the rooms and bathrooms are incredibly tiny, the a/c was not working, and the structure can use a ton of repair and maintenance.

Leisure Family

6/10

Pleasant

26 May 2024

Randal

Hotel was in a nice location. Hotel room very small and outdated. No A/C very hot and couldn’t open window due to mosquitoes. The staff was great.

Leisure Partner

8/10

Excellent

22 May 2024

Joseph

Clerk was rude, since they requested copy of Passport by email a couple of hours prior to checkin. I found it a bit odd and called aprox an hour before arrival to very. On phone conversation she indicated it was ok and that they had front desk checkin until midnight. Later received a message indicating the the room key would be at front desk, and checkin would be completed next morning. In the morning she was very rude questioning why I did not send my passport by email, althoug I explained that Expedia did not allow the email adrees in the message.
Also, on Expedia reservation process checkput was 11:00am, and hotel informed it was till 10:00am.
Only good thing is that room had a nice view of the canal.

Leisure Family

4/10

Poor

20 May 2024

Kelly

Authentic. But night staff was not welcoming. Room is hot with a/c running. Room is too small and light bulbs needed replacing. Shower is big enough for a petite woman only.

Leisure Family

2/10

Poor

18 May 2024

Brady

Worst hotel experience I have ever had. Spend over 50 nights per year in hotels and this is the worst ever. Booked 2 nights but only stayed one even though they refused to refund the second night. Thus I lost 500 euros as I had 2 rooms. Never stay here for any reason. Could give lots of details and pictures if asked as I documented the facility other than the collapsing floor in room 115 that was hard to show in pictures.

Leisure Family

4/10

Poor

11 May 2024

Donald

Proximity to everything

Leisure Partner

4/10

Poor

03 May 2024

kevin

Staff was great. The room was dated, mattress and pillows uncomfortable, the bathroom was tiny .

Leisure Partner

10/10

Exceptional

30 Oct 2023

Zazil

I booked a room with a bath, because you always have to read the description of what you are booking, and the room was just what I needed. It was very clean, the staff was nice, I'd stay there again.

Leisure Friends

10/10

Exceptional

30 Oct 2023

Melene

Hotel was old but well-maintained. The room was small, but comfortable. The staff was friendly, polite and helpful. Hotel is in a wonderful central location and very easy to walk to the different points of interest in Venice.

Leisure Partner

8/10

Excellent

13 Oct 2023

Vivienne

Great allocation easy from Rialto stop
Bit noisy but very helpful staff who let us store luggage both befor and after checking in and out

Leisure Family

2/10

Poor

12 Oct 2023

Soheil

It wasn’t clean

6/10

Pleasant

24 Jun 2023

David

Location is perfect for Venice - everything is within a 5-10 minute walk. Also has water transportation nearby. Staff was extremely friendly and helpful. Stayed in a quad room and it was spacious with the other reviews accurately depicted the style and condition. Our room looked out over the canal which was really nice. Biggest issue for us was the change of season and AC not yet switched over making he room like an oven during the day and barely bearable overnight.

Leisure Family

2/10

Poor

23 May 2023

John

Very disappointing. The property is very run down. The halls have a foul odor, the A/C didn’t work, the room was in bad condition, there was black mold on the bathroom ceiling. Very noisy area late at night. We paid $500/night and it was shocking how bad it was

Leisure Partner

8/10

Excellent

21 Apr 2023

Jerry

Location location location! It’s a budget hotel. My Room was very clean but not updated at all. But for the price and location it’s worth it.

Leisure Self

8/10

Excellent

06 Apr 2023

Gustavo

Modest hotel with all you need to sleep while in Venice. well located, safe area, walk everywhere from this hotel.

Leisure Partner

8/10

Excellent

03 Oct 2022

Jason

Great location

This hotel is a little rough around the edges, but it is a nice, central, and walkable location with a great staff for a low price. The room was comfortable, but the walls were thin. There was a woman that would talk on the phone for an hour or more each night and we could hear everything. The toilet had an issue where it would run continuously, which we were able to solve, and it did look like there might be a tiny amount of mold under one of the windows. It could probably be upkept more, but I am satisfied with our stay!

Partner

10/10

Exceptional

08 Sep 2022

Arianne

This property is a hidden gem! it is close to everything, very well located, without being noisy outside. The staff is very nice and polite.

Leisure Self

10/10

Exceptional

13 Jul 2022

Alex

We, family of 4,enjoyed our stay very much. Great location, friendly staff and clean. Thank you!

Leisure Family_with_children

8/10

Excellent

02 Nov 2021

Heriberto

A nice place; fair enough for the price to spend time in the center a Venice.

Leisure Family

10/10

Exceptional

24 Oct 2021

Verified traveler

The location of Hotel Alla Fava is fantastic! It's close to everywhere. Hotel staff are friendly and very helpful. It was a great stay in the beautiful Venice.

Friends_and_family Family

4/10

Poor

20 Feb 2020

Mark

Poor Quality Stay

We booked 2 triple rooms to house my family. One room was obviously a smokers room and no amount of venting could get rid of the stench. The hotel manager was unable to change it. The other room had paper thin walls with all activity in adjacent rooms in clear earshot. Not great for the children! And being kept awake most of the night by a loud snorer just about capped things off. I cannot recommend this hotel despite its great location.

Friends_and_family Family

8/10

Excellent

11 Feb 2020

mina

Front desk Stuff was very good and very helpful. Every thing in Venice is near.
Bad smell during my stay in the corridor and the common places because of Winter.

Leisure Family

10/10

Exceptional

01 Feb 2020

Verified traveler

Fabulous rooms. Friendly and efficient staff. We would stay here again.

Leisure Family

8/10

Excellent

03 Jan 2020

MEG

It is an old and charming building, very close to Rialto Bridge with easy access to Piazza San Marco and the commercial/shopping area. The staff is always present and very kind. Surrounded by many stores, restaurants and the enchanted Venetian channels. Good for the price.

Leisure Partner

6/10

Pleasant

09 Nov 2019

Verified traveler

Well located and pleasant staff. I booked the superior double room with canal view after seeing the photos online, but the room I received was not the same as the photos and I could only just see the canal looking sideways from the window which was disappointing. The room on the canal is apparently very noisy in the early morning due to boats passing. It's nice inside the hotel although the room didn't have proper curtains so as soon as it was light outside it was also light in the room

8/10

Excellent

25 Oct 2019

A

The room was perfect if you were only there to sleep in. Very small but has everything you need for a night or two. The bathroom didn't seem to be deep cleaned due to there being stale urine under the garbage can. My husband and I were honeymooning on a budget and this worked out perfectly aside from the issue above.

Leisure Partner

10/10

Exceptional

20 Oct 2019

Verified traveler

Although only 2star very clean ,staff very good and hotel very close to all areas of interest .

Leisure

10/10

Exceptional

19 Oct 2019

Ana

I would recommend

The location of the hotel was perfect, close to San Mark's Square but far enough for a good night sleep. Close to restaurants, caffes, and the best tiramisu place. The hotel was good, the staff was friendly and helpful. Overall, I would recommend.

Partner

10/10

Exceptional

10 Oct 2019

Barry

The staff was very friendly and helpful great location.

Leisure Partner

6/10

Pleasant

06 Oct 2019

Verified traveler

Well located, weird surcharges, rude owners

It is perfectly located some 10min walk from Piazza San Marco and some 20min from the Vaporetto to Murano/Burano.
We got charged 60€ more for our stay and wouldn't say why. They didn't want Hotels.com to know about it and they only took cash to cover it and not declare it...
The main person attending, Giuseppe was quite rude towards his employees. We did not appreciate him being like that.

Family

8/10

Excellent

03 Oct 2019

Verified traveler

fine but hot

Very friendly hotel in an excellent location for exploring Venice. Room was small but fine for a couple of nights Unfortunately the air conditioning was not very functional so the room was very hot.

Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

We loved our room at the corner, overlooking the canal - enjoyed the high ceilings and charm of the decor and enjoyed the foyer space outside the room with the large picture window open to the canal. Unmistakenly Venice. The washroom is adequate, functional, and not a highlight. New pillows are in order. Staff were helpful and friendly. Great location. Would recommend!

Leisure Partner