Al Graspo de Ua

Italy , Venice (and vicinity)
Venice, Sestriere San Marco, 5094/A
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75 reviews shown

2/10

Poor

08 Nov 2025

Michael

The AC did not work, the room size was dramatically smaller than the pictures, the walls are paper thin. You hear everything from the alley and even people talking from the rooms next door. You could hear the toilets flush from the floors above you and an odd ticking coming from the wall. This was a horrible hotel.

Leisure Family

10/10

Exceptional

25 Oct 2025

Fiona

This is a wonderful small quiet hotel right in the heart of San Marco. Minutes from the Rialto Bridge, San Marco Basilica and restaurants and shops.

The staff are wonderful...professional, friendly and helpful.

Leisure Self

6/10

Pleasant

16 Oct 2025

Aaron

This is a really great location... staff are good but its not a great experience otherwise.

6/10

Pleasant

15 Oct 2025

Mary Beth

Venice was truly an amazing place

Leisure Partner

10/10

Exceptional

15 Oct 2025

Jackie

Close to everything. Easy to get to from train station. Was a great stay!

6/10

Pleasant

08 Oct 2025

James

Exposed electrical wires shower was very small I am not a big guy but I had to open the door just to get my bar of soap I dropped you can’t hardly walk around the bed room was very small bathroom wouldn’t fit more then one person in it

Partner

8/10

Excellent

21 Sep 2025

William

Enjoyed being close to all areas we wanted to get to!

Leisure Partner

6/10

Pleasant

16 Sep 2025

Michele

No frills good for a budget. Close to Rialto

Front desk was average as far as friendliness goes. Room was fine. Shower was great. Outlets next to the bed which was great. Probably wouldn't stay here again though. Would choose somewhere with an elevator. Which of course was my fault for not checking. But within 1 minute of Rialto Bridge and less then 10 to St Mark's square so location was great.

Self

8/10

Excellent

09 Sep 2025

James

Staff were friendly and the was clean . Hotel was conveniently near the Rialto Bridge and water bus stop.
However could do with black out blinds for the windows very light in the morning.

Leisure Self

4/10

Poor

27 Aug 2025

christina

Dirty room, toenail clippings, crumbs and dust around the bed area (visible without looking hard), rubbish under bed, clearly not cleaned. Dirty, wet towels on bed, when brought to the attention of staff was excused with bad weather that day and given more wet towels for replacement. Very dark, claustrophobic room.

Excellent location, if you don’t mind a drab, dirty hotel for the money.

Leisure Self

6/10

Pleasant

12 Aug 2025

Tammy

Ok for a short break

Brilliant location, we were able to walk to everywhere we needed to go including the train-station. Plenty of restaurants and landmarks nearby. The receptionist that checked us in wasn't helpful with an issue that we had, however the receptionist the next two days was great and couldn't help enough. The room was clean, but tired. There is a kettle, but no cups. Bathroom clean, but a flickering light. The safe and patio doors were faulty, but fixed later on the second day. When we noticed the doors wouldn't lock we requested to be moved to another room or 2 doubles until they were fixed, as the safe also not working and the terrace lead to an upstairs and ladders to downstairs, but told no. Rooms were available as we made another booking to check and got right up to the payment part! Overall we were happy with our stay and can see past the small things, however the worry of leaving our cases unsecured to get some food for the children who had been travelling all day outweighed the positives. With a little diy it would have been a perfect review, as the location itself would be enough warrant the cost. Without stating the obvious... another room until the faults were fixed would have probably made this review an excellent one!

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Stacey

Location, location, location!

Phenomenal location, steps from Rialto. Junior Suite Room is small and basic, but the bunk beds allowed 4 grown people to sleep in comfort. Customer service was responsive. Bathroom is newly remodeled, but small with nowhere to set anything. We had a hanging shoe organizer and used it to hold our toiletries in the bathroom. Included a terrace that looked over the alleyway. AC worked well.

Friends_and_family Family

6/10

Pleasant

12 Jul 2025

Travis

I liked it and the only knock on the place was the stairs lol. If you’re on the top floor. I hope you’re in shape. Because the up and down all day. Will get you.

Leisure Partner

8/10

Excellent

08 Jul 2025

Elisa

Very good location and clean room

Leisure Partner

8/10

Excellent

12 Jun 2025

John

All though the street it is on - which is narrow and run down- the hotel and rooms are very nice. Clean and tidy and with good amenities. Very convenient for the water taxis at the Rialto bridge, which is very busy, but great for getting around. Lots of good food outlets only a few minutes away.

Leisure Partner

8/10

Excellent

05 Jun 2025

Alastair

Did the job

10/10

Exceptional

05 Jun 2025

Antonios

Manager Kavinda is outstanding , courteous, amazing and Damien exceptionally professional.
Great smiles , personalities.

2/10

Poor

21 Apr 2025

Paridhi

Very small room

Leisure Partner

8/10

Excellent

07 Apr 2025

Brenden

Good room but bring ear plugs

Overall, a decent place to stay. The issue we had were the fact that it’s extremely noisy. There is a door to the hallway that separated the main area that was kept open for some reason so we could hear all the commotion in the main hallway until 3-4am. It wasn’t quiet until I shut the door the next night and was able to get some sleep.

Also, the shower was barely big enough for an adult. The water had to be shut off to lather up because your head is under the shower head no matter how you stand in there.

Aside from those two things, the room was decent overall. The bed was comfortable and staff were friendly. The location was great but difficult to find at first. Once you get the hang of Venice, it’s not too bad.

Partner

8/10

Excellent

21 Mar 2025

BHAGAVAN

Good location !

The staff at Hotel Aurora were very friendly and helpful, and the location next to the famous Rialto Bridge made it easy to find and explore the city. The room was small but comfortable. However, the breakfast was disappointing.

Friends_and_family Family

4/10

Poor

28 Feb 2025

Patrick

Good location but no elevator, and no towel. The room is a bit dated but the bathroom is updated.

Leisure Self

10/10

Exceptional

27 Dec 2024

Andres

It’s a great hotel that’s very convenient to the areas attractions

Leisure Family

10/10

Exceptional

29 Nov 2024

Verified traveler

The hotel is centrally located and within walking distance of most attractions. The Rialto Bridge is steps away as are the water buses. It is surrounded by shops and restaurants.
The reception is small but adequate. The room was a good size and lovely and warm when I arrived. It was quite chilly in the city at that time. Extra blankets were also provided.
The bathroom had a lovely waterfall shower.
There was a fridge and safe in the room which was nice and an open rail with hangers to hang your clothes.
All in all a great experience.

Self

10/10

Exceptional

21 Nov 2024

Bonnie

Stylish with the city! Loved the room-
Walk up with luggage challenging and no one offered to help.
Staff behaved as if you are supposed to know about the services offered but I had to ask for everything- place to store luggage, restaurant attached with breakfast included. Etc…

Leisure Self

4/10

Poor

12 Nov 2024

BhanuMurthy

Bad experience with night staff, not accommodating, unnecessary discussion, no response on phone calls,

but good experience with morning person ( stuff reception ) he is kind and accommodating.

Room is really small, not so much space.

Leisure

8/10

Excellent

12 Nov 2024

Elsie

The hotel is right in the heart of the Rialto bridge area. It's in a safe location and takes about 10 minutes to talk to St. Mark's Square.

Leisure Family

10/10

Exceptional

10 Nov 2024

Rachelle

We love that it was next to Rialto bridge, very centralized.

Leisure Family

4/10

Poor

04 Nov 2024

Thomas Yin Kit

I had to climb up 84 steps to get to my room

10/10

Exceptional

02 Nov 2024

Krista

The location was excellent! The rooms were really charming and very clean. I will stay again.

Leisure Self

6/10

Pleasant

31 Oct 2024

Zijie

The best location for the value … and nothing else

First this place has the best location.Rialto bridge is basically right outside. There’s a tiny alleyway you could cut too and it takes you like 30 seconds and the aqua bus stops there too. It’s 8 minute walk to San Marcos Square if you’re not distracted by all the beautiful shops around. But be warned everything else is as the other review describes… the beds are uncomfortable, but firm and if you’re sleeping in a 3 person room do not expect much space, a moldy smell. There’s no elevator and lots of stairs. Furniture and bathroom is very outdated, but expected for Venice at this price point. They try to be as accommodating as possible when we first checked in our bathroom had a nonfunctioning toilet and they were able to switch us to another room, there is no screens on the windows and the AC was not on anymore because it was already end of October. They gave us a fan and we had to crack the window open because it was very stuffy. The streets are very loud as there is a restaurant right downstairs below our window. You have to use earplugs to sleep, also it’s in a very busy area so there’s gonna be noise. However, for the price, I would definitely stay here again for just how amazing the LOCATION!! We request a water kettle which was unavailable for the first night, but they found one for us for the second night and that was really nice. Clean towels, very basic toiletry amenities. Again, I can’t stress enough how it is conveniently located.

Friends_and_family Family

2/10

Poor

29 Oct 2024

Sara lalli

BE Aware when you book with this property, there is never anyone at the reception, and you have yo wait ages for someone to come and talk to you, no lies , we had to go a knock on the door upstairs as advised by a person that works in the bard nearby.

The other thing is that we’ve been giving wrong room that wasn’t even on their website it’s in different building completely, it was DISGUSTING, mould all over the bathroom and dead flies on the bath.

Went again to ask to change the room, but guess what no one was there and had to wait until next day in the morning we finally changed the room but we had to wait for about an hour to talk to someone because the receptionist is never there. A nice guy from the hotel bar works there and had to phone him on WhatsApp to come over.

Leisure Friends

6/10

Pleasant

26 Oct 2024

Rebekah

Perfect location close to the Rialto bridge. We were met by a really lovely guy on reception who we unfortunately never got the name of. We were luckily given a room upgrade from the standard room we originally booked which was a really lovely surprise.

The room was large, clean and comfortable, we couldn’t have asked for better. Would definitely stay again as the price was great for the location.

A wee note is we found Google and Apple Maps were able to take us to the restaurant rather than the hotel when looking up the address when first arriving, just incase anyone can’t find it.

Leisure Family

6/10

Pleasant

01 Oct 2024

KARL

For a quick stay the property and location is great however the room had an overpowering smell of air freshener when we checked in, so much that we had to ope. The window for most of the evening. They do have an area for left luggage however they only have a few lockable lockers with the rest of the luggage left in an unsecure area.

Leisure Family

10/10

Exceptional

01 Oct 2024

Karen

Great location for getting around.

The hotel location was perfect for walking and the water bus stop for all of Venice was right there. The beds were comfortable, room was small but normal for Europe standards. Bathroom could use some work.

Friends_and_family Family

10/10

Exceptional

30 Sep 2024

Patricia

excellent location right by Rialto bridge and steps away from water taxi. Staff very friendly. Breakfast was good and promptly served. You must be able to walk up stairs. Other than that I recommend

Leisure Family

10/10

Exceptional

30 Sep 2024

Edison

It was a decent size room but we were suprise how they maximize the room. My kids loved the bunk bed.

Business_and_leisure Family_with_children

6/10

Pleasant

27 Sep 2024

mohammad

It was near everything but it was small and we had the 4th floor. No elevator

2/10

Poor

22 Sep 2024

saily

This hotel is very dirty
Their bathroom was new, however looked very badly because they don’t clean it properly
Room decoration was old, I didn’t like it. The bed mattress was so hard I woke up in pain
They don’t have elevator
I guess you won’t find elevators in Venice buildings
Breakfast was bad as well
Nothing seemed to be made daily
I wrote them to get information about transportation and never replied to me
They don’t have a 24hrs front desk
I left at 5 and none was there
I had to leave a note to check out
We stayed for 3 nights and it was about 1000 $, so it’s not cheap
I don’t recommend you to stay there

10/10

Exceptional

09 Sep 2024

TATYANA

We traveled in multiple cities in Italy (Rome/Florence/Milan/Venice) and this hotel was the worse! I would NOT recommend this hotel to anyone!!! its in horrible condition, rooms are very very small, very old and outdated. It is not the cheapest hotel pricewise but definitely not the nicest one. Location wise it is good but I would never ever book this hotel again.

Leisure Family

2/10

Poor

05 Sep 2024

Bimal

Very rude customer service.

Business

10/10

Exceptional

30 Aug 2024

Aleksandra

Amazing stay in Venice

The location was perfect right next to rialto bridge, walkable to most places. There were many restaurants and supermarkets around. The hotel seemed it was renovated not long ago. Gives vintage vibe. It’s only stairs no lift that was not a problem. The staff were friendly the check in was great. We even got one of the rooms upgraded. When we go back to Venice we would stay there again.

Partner

8/10

Excellent

30 Aug 2024

Verified traveler

Great spot for a single night and quick stay. Very easy to find and easy to get too from the Rialto stop. The staff was great. We booked a room with sleeping for 3 but received a room with a single bed. Overall fit our needs.

8/10

Excellent

29 Aug 2024

Mario

Todo muy bien, muy buena ubicacion del hotel. Recomendable!

Leisure Family

8/10

Excellent

28 Aug 2024

Aleksandar

I liked location.

4/10

Poor

11 Aug 2024

Rachel

Air conditioner was insufficient (did not get below 81 Fahrenheit), mold in the shower, cracked floor tiles, doors to patios were not able to be secured.

Leisure Family_with_children

8/10

Excellent

02 Aug 2024

Luis

Good stay

2/10

Poor

31 Jul 2024

Verified traveler

No AC. Dirty. Staff well aware the ac did not work. Small dirty room with no closet or clothes dresser. Vent blew outside air into room. Vent and walls black from exterior air polution. Crap.

Leisure Family

10/10

Exceptional

28 Jul 2024

Alfredo

I love this hotel

Partner

4/10

Poor

14 Jul 2024

Juan

Location was great. As for the hotel itself, the air conditioner wasn’t working properly and we had very hot days, besides that there was only extremely hot water in the shower…not cold (which is ironic since it’s summer and the air conditioner wasn’t working I expected to have a cold shower but it was burning hot). Also the wifi signal was horrible at our room.

At least we had a clean bathroom and room. But yeah, facilities weren’t that good.

Leisure Family

4/10

Poor

07 Jul 2024

Karen

The hotel is very convenient to the Rialto bridge. There are plenty of options for dining and shopping.

Our room was ok until.... On our second night it started to rain... In our room! We woke at 1 am to water pouring from the the fixture in the bathroom and water pouring down the walls in our room... Literally it was raining in our room! I have video to prove I'm not exaggerating.

I explained that we needed to be moved because it was raining inside our room. He consulted his computer screen for several minutes and we took a walk up several flights of stairs to the third floor to look at a room. It was dry... Lol! But, we needed a room for 3 people as I had previously told him and this room could not accommodate 3. So, back downstairs we went. He consulted his computer again and then told me he needed to talk to his boss. Ok... I went back to my room with the crazy leaky ceiling.

He finally comes back with 2 sets of keys. They were putting us in 2 rooms... Room 11 on the second floor and Room 15 on the third floor. He told us we could leave our things in our original room, Room 3. We did our best to protect our belongings and take a few things to the newly assigned rooms.

In the morning I asked if they would adjust my bill due to the inconvenience. They waived the 21euro city tax but felt nothing further was due since they moved us to new rooms. But this was our last night. Very annoying that they didn't make an effort adjustment to my bill.

Leisure Family

10/10

Exceptional

02 Jul 2024

Tania

Easy checkin and excellent location. Older style but clean and tidy. Thanks for the great stay 😊

Leisure Family

10/10

Exceptional

30 Jun 2024

claunard

Great

10/10

Exceptional

08 Jun 2024

Katri

Very comfortable beds. No shampoo, soap. Mold in shower but good for a quick stay

Leisure Family_with_children

6/10

Pleasant

19 May 2024

Nathaniel

Convenient location but not any form of luxury

Firstly the service was really friendly, some nice people at reception.

The location is very convenient, super central and hidden down a side street so a bit quieter.

The hotel corridors feel very outside inside, and you're certainly setting yourself up for a \"where did I book\" experience for a bit.

Once arriving in the room the rooms are clean and tidy, however my bathroom was quite ropey, needs some repairs such as repairing the shower head holder, the door framing, the bath tub (about 1/2 size bath) had lots of damage over the years. It felt a bit like a hostel bathroom.
The bed for me was near rock solid, and this was a superior room, I wonder what the standard rooms are like.

Friends_and_family Friends

10/10

Exceptional

10 May 2024

Maidely

The hotel is amazing and literally right in the middle of everything. I loved my experience here. Michele was amazing to us and treated us like family. I definitely recommend staying at Graspo de ua when visiting Venezia!

Leisure Family

8/10

Excellent

19 Mar 2024

Angela

Good location. Near everything.

Leisure

8/10

Excellent

17 Nov 2025

Thelma

Rummet var bra. Otroligt skön säng och rummet hade allt man behövde. Det enda negativa i rummet var att det var relativt lyhört och ingen särskild utsikt (byggnad precis mittemot). Receptionen och trapphuset ser inte alls ut som på bilderna, men det gör däremot rummet. Fantastiskt läge även om hotellet ligger bakom en restaurang i en smal gränd.

Self

4/10

Poor

01 Nov 2025

Daniel

Frukost utbjudet var begränsad och sista timmen fanns nästan inget kvar.
Vi fick ett rum på femte våningen och det finns inte hiss, bra att tänka på det speciellt om man har stora väskor, trapphuset är smalt!
Vi hamnade i en nödsituation och personalen i receptionen hade svårt att kommunicera med räddningstjänsten.

Partner

8/10

Excellent

15 Oct 2025

Ragnar

Venezia

Bra

Partner

6/10

Pleasant

01 Oct 2025

els de

Centraal gelegen, bed matras doorlegen, sanitair ok, vriendelijk personeel,

Leisure Family

10/10

Exceptional

19 Aug 2025

Mildret Carolina von Mohr

nos encanto.... !

Leisure Partner

8/10

Excellent

11 Jul 2025

jianchun

Center, comfortable. Nice

Friends_and_family Family

8/10

Excellent

09 Jul 2025

Murielle

Apprécié proximité de sites touristiques
Non Apprécié:petit dejeuner boissons chaudes non en libre service et personnel bar en retard. Buffer petit déjeuner limité; insuffisant. Serviettes de toilette non changées quotidiennement

Leisure Family

10/10

Exceptional

19 Jun 2025

Juan Carlos

El hotel te proporciona lo necesario para una estadía tranquila y a media cuadra del puente del RIALTO. La habitación que nos dieron fue la 25, con un estilo único. Gracias por la ubicación. Sin embargo, es decir como en el sexto piso, sin ascensor. Es importante tener presente esto si van con equipaje grande.

Partner

6/10

Pleasant

09 Jun 2025

Sara

Veldig sentralt. Ligger midt i sentrum av alle turist attraksjonene. Enkelt å komme seg til og fra flyplass.

Selve hotellet er ganske slitt, men sjarmerende. Alt i alt funket det fint for oss som bare skal sove der. Veldig enkel frokost, ikke noe mer enn det. Knapp til toalett var litt ødelagt til oss, men fikk det til å fungere.

Leisure Partner

10/10

Exceptional

12 May 2025

Anne

Leisure Partner

8/10

Excellent

04 May 2025

Maximilian Rupert

Ein solides ruhiges Hotel das den Ital. Charme besitzt. Wir hatten ein Superior Zimmer. Check in war unmittelbar nach Ankunft außerhalb der angegebenen Zeit möglich. Das Frühstücksbuffet war ausreichend. Die Lage ist Top. Vor allem der Transfer zum Flughafen ist in 5 Minuten erreichbar.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Christian

Echt geiles hotel aber das frühstück no gi

6/10

Pleasant

27 Apr 2025

Verified traveler

Ok opphold

Sentralt og ok hotell. Bittesmå rom, men fin veranda. Støyete frokostsal men grei enkel frokost. Sykt mye mygg. Ha med myggmiddel. Fikk en million stikk. Dårlig ac.

Partner

10/10

Exceptional

09 Apr 2025

Irma

La ubicación a puente Rialto inmejorable

Leisure Partner

8/10

Excellent

05 Mar 2025

FABRICE

Idéalement situe dans une petite ruelle proche du Rialto. Chambre bien equipee et bien tenue .
Hotel tres calme .