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Hotel Castello

Venice (and vicinity) · Italy

Calle del Figher - Castello, 4365View location

8.0/10Excellent762 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort7.4/107.4
Condition7.8/107.8
Location9.0/109.0
Neighborhood9.2/109.2
Value8.0/108.0
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Castello

CIN CODE: IT027042A1WD2RXRV5 This hotel is located in an ideal position for guests to experience the authentic atmosphere of Venice and to discover its magnificent sights. Saint Mark's Square is just a 3-minute walk away, while the Rialto Bridge is just 7 minutes away on foot.

Guests will discover a rich area, packed with fascinating testimonies to art and history which contribute to making Venice one of the world's unique cities. This hotel comprises a total of 26 rooms and features typical Venetian style. It offers guests welcoming and cosy surroundings.

The hotel is housed in a building dating back to 1920. The rooms are bright, and some feature splendid views over the rooftops of Venice and the dome of Saint Mark's Basilica. The delightful accommodation is furnished in a classic Venetian style, which is reminiscent of the 1700s.

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A stay at Hotel Castello places you in the heart of Venice, steps from St. Mark's Square and Doge's Palace. This hotel is 0.2 mi (0.3 km) from Grand Canal and 0.2 mi (0.3 km) from St. Mark's Basilica.

Make yourself at home in one of the 26 air-conditioned rooms featuring minibars. Digital television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and complimentary newspapers.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Popular amenities

Free WiFi
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Private host property Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

    We have included all charges provided to us by the property.

  • You need to know
    • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
    • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number IT027042A1WD2RXRV5
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: EUR 20 per night
    • Rollaway bed fee: EUR 40 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Bridge of Sighs 0.1 km / 0.1 mi
Riva degli Schiavoni 0.1 km / 0.1 mi
St. Mark's Square 0.2 km / 0.1 mi
Bacino San Marco 0.2 km / 0.1 mi
San Zaccaria Waterbus 0.2 km / 0.1 mi
Doge's Palace 0.2 km / 0.1 mi
St. Mark's Basilica 0.3 km / 0.2 mi
Grand Canal 0.3 km / 0.2 mi
St Mark's Campanile 0.4 km / 0.2 mi
Basilica dei Santi Giovanni e Paolo 0.6 km / 0.4 mi
Calle Larga XXII Marzo 0.6 km / 0.4 mi
Marco Polo's Home 0.6 km / 0.4 mi
Teatro Goldoni 0.7 km / 0.4 mi
Rialto Bridge 0.7 km / 0.4 mi
Teatro Malibran 0.7 km / 0.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2004
  • Total number of rooms: 26
  • Number of floors (main building): 3
  • Single rooms: 7
  • Double rooms: 19
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • City centre
Show 16 more facilities & services
  • Entertainment Area
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Terrace
  • Luggage room
  • Bar
  • Breakfast room
  • TV lounge
  • Breakfast
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Hotel Castello

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Castello

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Hotel Castello

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 14 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Hotel Castello

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Satellite TV
    • Smoke detector
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • Individually adjustable air conditioning
    • Central heating
    • Safe

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Castello

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 20 m²QUA.ST
    QUADRUPLE STANDARDPhoto unavailable2 photos

    Hotel Castello

    QUADRUPLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Room amenities

    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Smoke detector
    • Satellite TV
    • Cot on demand
    • Wi-fi

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Castello

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Castello

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hotel Castello

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    Hotel Castello

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Castello

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 14 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hotel Castello

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    14 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Direct dial telephone
    • Smoke detector
    • Satellite TV
    • Extra beds on demand
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Castello

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 19 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable3 photos

    Hotel Castello

    TRIPLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Wi-fi
    • Satellite TV
    • Smoke detector
    • Safe
    • Central heating
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Bathroom
    • Shower

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hotel Castello

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Hotel Castello

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Castello

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARD • 1 Bedroom • 10 m²DUS.ST
    DOUBLE SINGLE USE STANDARDPhoto unavailable2 photos

    Hotel Castello

    DOUBLE SINGLE USE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Room amenities

    • Individually adjustable air conditioning
    • Central heating
    • Smoke detector
    • Satellite TV
    • Wi-fi
    • Safe
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Direct dial telephone

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Hotel Castello

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Hotel Castello

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hotel Castello

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-1

    Photos are not available for this room type.

    Hotel Castello

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Castello

8.0
Excellent
762 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
7.4 /10
Condition
7.8 /10
Location
9.0 /10
Neighborhood
9.2 /10
Value
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Carmen
I loved my stay in this hotel. The staff was really friendly and helpful and the location was great. Lots of cafes, restaurants, and stores around and just 3-4 blocks from Piazza San Marco.
Breakfast was the best part of the day with fresh brewed coffee of your choice, fresh baked baguettes and croissants, cold cuts, cheeses, pastries, juices, milk, yogurt, cereal, granola, boiled egg, etc.
Partner
10/10
Exceptional
14 Jul 2026
Gillian
Every thing was perfect! Right in the middle of all the major lansmarks. Loved the old venetian charm.
Friends
10/10
Exceptional
30 Jun 2026
Stefania
I had a great stay in this hotel. Very comfortable bed, good size room with air conditioning. The staff is amasing and went extra miles to accommodate my needs. Highly recommended!
Self
6/10
Pleasant
27 Jun 2026
Adam
The carpet and wallpaper are dated, it brings a 'history' to the room but it needs updating.

Air conditioning cannot be set lower than 17 degrees Celcius (62F).

City tax could only be paid in cash. You will find this in other hotels too.

Check-in takes place in the main hotel area, but some rooms are accessed via a different entrance.

There was no elevator/lift in our part of the hotel, bear this in mind if you struggle carrying luggage up the stairs.

They want you to leave the room key at reception. It is a heavy keyring with 3 keys attached.

Only plug socket type L was available. Make sure you have an adapter. Type c (standard European) will fit but it might be hanging out a little.

The bathroom was new and nice, there was a bright light above the sink.

Despite being fairly close to the main square, there was very little noise outside.

Reception desk staff are mixed - some struggle with English or speak very quietly, others are energetic and easy to understand.
Partner
10/10
Exceptional
23 Jun 2026
Joshua
This was such an amazing hotel. We stayed close to the train station the first day in Venice at a super expensive hotel & Hotel castello was way better & cheaper. It is a 30 min walk from the train station but it sounds worse then it actually is even with luggage or you can take the water taxi. Many restauraunts near by. Historic type hotel & we loved it ! Staff was amazing ! Super clean.
Partner
8/10
Excellent
06 Jun 2026
Diane
Clean in a good location
Partner
6/10
Pleasant
05 Jun 2026
Mee Lang
Great location. Older hotel but kept clean. Depending on your room the bathroom can be very small.
Family
8/10
Excellent
03 Jun 2026
Leigh
All the steps to our room were hard and we even had a few steps down into our bedroom but everyone & everything else was wonderful. We didn’t eat breakfast there so cannot comment on the food.
Partner
4/10
Poor
03 Jun 2026
Elizabeth
If you want a midevil experience this is it.
Room was big with air conditioning, Bathroom looked like it was newly renovated with a beautiful soaker tub that had a hand held shower. There was no elevator, but they had a staff member take our luggage up to our room. The ceiling were very low so would not be good for a 6ft person, carpet on the floor was not very clean roof top patio that we could not use because the door was broken and it was closed, no English tv stations, this was a very disappointing hotel. Not well cared for.
Friends
6/10
Pleasant
30 May 2026
Patricia
We were two seniors that were given a room on the 2nd floor. No elevator, but at checkin there was help to take the luggage up. There was a warning on our door. As soon as we opened the door, there was a set of steps leading down to a room. It is in a great location. Our bed was also on a slope to the side.
Friends
8/10
Excellent
25 May 2026
Jill
Air conditioning didn’t work. We had to open the window for air. Everything else was good.
Family_with_children
6/10
Pleasant
14 May 2026
Jo Ann
Friendly and accommodating staff. Window in bathroom was left open and mosquitoes were seen
Partner
6/10
Pleasant
25 Apr 2026
ricardo
Staff was okay. They didn’t have an iron or any essentials you would expect from a hotel. Showers didn’t work- water would barely come out. We got more water from the hand washing sink than the shower.

there’s not an elevator and i have elderly parents. We walked up 6 flights of stairs each day to get to our room.
Family
8/10
Excellent
12 Apr 2026
Vandit
The rooms were very clean and they provided extra blankets in case you are cold. There is a fridge for you to use as well. The staff is very kind and accommodating as well! You do have to keep the keys on premise (give them each time you leave) but there is always someone there to rapidly give you the keys upon return. The hotel location is also very close to San Marco and Doge palace, and the ports aren’t far either for water traveling.

The cons are the air conditioning and the shower. The air conditioning would not work and each time we turned it on it would blow warm air into the room. The shower had 0 water pressure and would work for about 3-5 second and then come to a drizzle/stop for 3-5 seconds and then return. It was quite a hassle to shower and would take everyone much longer to get ready.
Family
10/10
Exceptional
07 Apr 2026
Reghunathan
Excellent stay
Friends
10/10
Exceptional
04 Apr 2026
Gina E
The hotel is a bit old, but it has a lot of charm and was very comfortable. The staff were incredibly friendly and welcoming, which made the stay even more enjoyable. Overall, a great experience and I would definitely stay here again.
10/10
Exceptional
04 Apr 2026
matthew
The room was clean and the area is surrounded with shops and resrsurants. A few minutes walk to the vaporetto station if you want to get a boat ride.
Family_with_children
10/10
Exceptional
02 Apr 2026
Kunqi
Staff
Friends
10/10
Exceptional
02 Mar 2026
DORI
Great location. Friendly staff. Very safe location. Great room.
Friends
10/10
Exceptional
20 Jan 2026
Mark
The location is amazing. The staff were very friendly and helpful. The room was small but very clean.
Partner
10/10
Exceptional
19 Dec 2025
Jaycee
Really clean room and friendly staff. Great location too!
8/10
Excellent
08 Nov 2025
Karen
All good. Excellent location
Self
8/10
Excellent
07 Oct 2025
Robin
the staff was very nice and helpful. the hotel is beautiful. there are A LOT of stairs, but dont let it deter you unless you are unable to climb multiple flights. The beds are VERY firm, but it seems like all of them in Italy are. The only thing that I would change was the breakfast. It's not included and its minimal. We chose to eat breakfast other places for variety and cost comparison.
Partner
6/10
Pleasant
30 Sep 2025
Jeffrey
The room looked absolutely nothing like the picture provided. Our window overlooked the storage area outside for chairs etc. the location is very good near St Mark Square, unfortunately that was the only saving grace. The bed was rough. For the price, I would look elsewhere, 2 nights in Sept with the city tax and all said and done was nearly $650 USD.
Leisure Partner
10/10
Exceptional
28 Sep 2025
Dayani
The small but new bathroom, good position in ka zone, the habitation should be modernize, the plugs in poor states little light. The sleeping blanket should not cover it and has a bad sensation to the body.

The staff very professional.
Leisure Family
4/10
Poor
24 Sep 2025
Bradley

...

The hotel has a good location, very close to restaurants and important sites. The decor is frightening. From the moment you walk in, the bad smell is very strong. The smell of damp inside the room is overwhelming. It's very noisy inside the hotel. There's no elevator. And something very strange is that you have to leave your room keys at reception; you have no privacy
Self
8/10
Excellent
20 Sep 2025
Alan
Location was perfect fo exploring San Marco. A lot of dining options and close to historic sites
8/10
Excellent
09 Aug 2025
Tatiana
It was a great stay, super convenient location. Place is outdated but just to sleep, it’s perfect.
The AC worked really well, specially in the warm nights and after long day of walking, it felt refreshing.
The staff were incredibly warm and friendly.
Leisure Family
10/10
Exceptional
19 Jul 2025
Murad Singh
Checkin staff was very nice and room was clean!
Leisure Self
8/10
Excellent
28 Jun 2025
Kimberly
The staff was nice and the room was big and clean. The hotel is quite dated but somehow still charming. The hotel is in a good location and breakfast was decent. We enjoyed our time here.
2/10
Poor
19 Jun 2025
Surya Prabhakara Rao
Someone broke the lock on my luggage. When I complained about this, the owner didn’t take it seriously. I didn’t feel safe.
Leisure Family
10/10
Exceptional
19 May 2025
Andrea
Loved our 3 night stay at Hotel Castello.
Our positive experience staying at this hotel definitely contributed to our fabulous vacation.
I would stay again!
Leisure Friends
6/10
Pleasant
19 May 2025
Abdul Hai
Average. Old. No oven, no fridge, no iron in the room. Just walkable to nearby areas and split works fine. Old rooms, old carpets.
Staff is helpful and humble.
6/10
Pleasant
16 May 2025
Vincent
Poor
Leisure Partner
10/10
Exceptional
04 May 2025
Cynthia
Welcomed, held bag's, and expedited room. Neat, very clean, and very close to all main attractions. Graci
8/10
Excellent
19 Apr 2025
Thomas
The staff are great! Super close to San Marco Able to leave my bags safely after checkout. Decor dated but the price is good. Have been happy with our stay.
Leisure Family
10/10
Exceptional
12 Apr 2025
Paul Ba
It is okay
Business_and_leisure Friends
6/10
Pleasant
23 Mar 2025
David
A lovely hotel with welcoming staff. Venetian style old rooms, with comfy beds of which were all cleaned and made each day. My only concern was just how thin the walls were. We could literally hear whole conversations, mobile phones, and pretty much everything else. I would advise ear plugs if I was to return.
10/10
Exceptional
17 Mar 2025
Fazeel
Good enough for sure
Leisure Friends
6/10
Pleasant
11 Feb 2025
Peter
Nice staff.
Leisure Partner
8/10
Excellent
09 Jan 2025
Anette
We loved Venice and our location!
Thank you!!!
Leisure Family
6/10
Pleasant
04 Jan 2025
Kushal
Good hotel proximity. Getting in and out is a bit challenging though. Staff is polite but limited inclination to accommodate requests by front staff. Something as simple as salt when asked the reception lady said we don’t keep it.
Leisure
10/10
Exceptional
01 Jan 2025
Matthew
Good location
8/10
Excellent
29 Dec 2024
Olivia
Terrific location, near St. Marc’s square, dining, and shopping!
Leisure Partner
10/10
Exceptional
27 Dec 2024
Ayme
Perfect location
Leisure Family
6/10
Pleasant
08 Dec 2024
Omar
Staff members were nice. But the building is too old and feels ancient. I didn’t like the shower area it was too small and missing a proper shower head. The building also had a weird smell to it.
6/10
Pleasant
27 Nov 2024
Juan R
Hotel pequeno, con poca ventilacion, el olor a humedad se siente, no puedes regular el aire o calefaccion a tu gusto, esta fijo.
Comodo en general, muy cerca de la plaza San Marcos y rideado de restaurantes La persona que nos atendió en la carpeta , muy amable y familiar!
Leisure Family
6/10
Pleasant
16 Nov 2024
Ben
I booked a room at this hotel to spend a night after a day in Venice. The room was not expensive so I was not expecting luxury. The room was dated but fine for somewhere basic to sleep after a busy day exploring. What it really has going for it is the location, its approx a 5 minute walk from St Marks Square and felt safe.
Leisure Partner
10/10
Exceptional
07 Nov 2024
Jennifer
We enjoyed out stay in Venice and plan to return.
10/10
Exceptional
24 Oct 2024
Henry
It is located wonderfully close to St. Mark square.
Leisure Family
10/10
Exceptional
18 Oct 2024
Egor
Good location, quiet, working air conditioner, friendly stuff and 24-hours reception, good coffee and breakfast. All we needed. Rooms rather small but feels venetian
Leisure Partner
2/10
Poor
16 Oct 2024
Verified traveler

The room smelled horrendous

The room provided the bare minimum. There were plenty of towels and a concierge available 24 hour. We got the room we expected but it was a very damp and dark room. The smell inside the room smelled like feet and vomit and was so strong we were uncomfortable the entire time we were inside the room. Needless to say we got horrible sleep. I suggest you read the reviews before booking here and spend a little more for a different location and hotel.
Friends_and_family Friends
10/10
Exceptional
15 Oct 2024
Bilquis
Very nice location. Access to everything. Good breakfast and good staff.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Susan
The room was spacous enough as well as the bathroom. The staff was fabulous and the breakfasts were great. It would have been nice to have it included in the price of the hotel (as many others we stayed at had included)
We walked everywhere and the vaparetto location was very close when we went to go the Murano and Burano. The staff was very helpful to answer all our questions and the breakfast and cleaning staff were excellent. Thanks for the nice stay.
Leisure Partner
10/10
Exceptional
09 Oct 2024
Mary
Property was lovely. The staff was friendly and accommodating, and the room was spacious and clean.
Leisure Family
10/10
Exceptional
07 Oct 2024
Gabriela
The rooms are smaller, but this is normal in Venice. Very clean and just behind the Doge's Palas. Super located, and lots of restaurants around.
Leisure Friends
10/10
Exceptional
06 Oct 2024
Charlene
Great hotel and location
8/10
Excellent
01 Oct 2024
Kelly
Convenient to St Marco’s square
Leisure Partner
2/10
Poor
01 Oct 2024
Roxana

Creepy hotel

Crepiest hotel I’ve ever been. Receptionists were friendly. But the room was super old, dark, dirty, and super creepy. It was horror movie hotel. Bags of laundry at the entrance.
Partner
6/10
Pleasant
30 Sep 2024
Ibraheim
Need to work more on cleaning, the sheets had stains and the blanket had some weird spots on it like gum sticking
Leisure Family
10/10
Exceptional
26 Sep 2024
Michelle
We had a very nice room and the staff were very friendly. I think people dined elsewhere as I never saw anyone in the dining area for breakfast or dinner. We came back with a to go box since I couldn't finish my meal and he informed us that we could not eat in our room. We could store it in the refrigerator but we would need to come to the dining area to eat. That was a little odd, I'm 55 and have never been told I can't eat in the room. Bathroom may have been the smallest of our trip, but room was very clean and beautiful. We were asked to settle up our bill the night before we checked out, which was fine, and made an easier day when we left. Again, very friendly staff, and clean. One note with Venice and this location, I may be a touch hesitant on staying here as a solo traveler only because of the narrow side street it was on, but staying alert and aware of your surroundings it would be fine.
Leisure Friends
4/10
Poor
21 Sep 2024
Raj
This place looks ok
It is not expected in photos.

Room are very small and not enough space.
Leisure Partner
10/10
Exceptional
18 Sep 2024
Marianne
Hotel staff very friendly and attentive. Breakfast room was so nice and comfortable, breakfast and coffee were , price very reasonable. Room and hotel reflected the era with venetian style. Room was a good size and bathroom very updated. Grazie Mille Hotel Castello!
Partner
6/10
Pleasant
15 Sep 2024
Kandell
Location was good but room left much to be desired.
8/10
Excellent
14 Sep 2024
Trystain
Although common for many of the places we stayed in Europe, hard mattress and 4th floor without an elevator was difficult. Small but clean room. Bathroom updated. Breakfast for 10€/ea was cereals, breads, yogurt and coffee, tea and juices. Location was about 1-2 minutes walk to the harbor and St Mark’s.
Leisure Partner
6/10
Pleasant
14 Sep 2024
Elizabeth
It was close to Marco square. Staff were friendly and helpful. Location was good (in the hub but just off the really busy. Had character though a little dated.
Leisure Partner
10/10
Exceptional
13 Sep 2024
Kelly
Hotel Castello is full of old world charm from the heavy brass century entry doors to the ornate Venitian glass chandeliers and old Italian style furnishings and room decor. I LOVED the roof deck for grabbing a glass of wine and relax from the busyness of the day. Hotel Castello is exactly what I needed in Venice. I also felt perfectly safe as a female solo traveller. There is only a restyfor breakfast but that isn’t a problem in a city like Venice. I wouldn’t advise Castello to people who can’t walk stairs though as stairs are involved in navigating the property.
Leisure
8/10
Excellent
03 Sep 2024
Ata
Clean and beautiful with comfortable room
Leisure Family_with_children
8/10
Excellent
03 Sep 2024
Samiya
Great overall. Provides everything you need necessary. Double bed was 2 twins together, and room is little dusty and small due to the age of area, but overall very friendly, helpful and clean.
Leisure Partner
10/10
Exceptional
21 Aug 2024
Karina
Employees were very respectful and attentive. It definitely isn’t a modern hotel but I had everything I needed and was able to rest. They do ask you to leave your room key at the front desk. I was a little uncomfortable with it. But if you think about it, other hotels have master keys for housekeepers to get in. There are no elevators but they did help us with our luggage. I would go stay there again for sure.
Leisure Family
6/10
Pleasant
21 Aug 2024
Verified traveler

Very good location.

Very good location - you could walk to/reach St Mark's Square within minutes. It was a stay for one night. The room was clean. The staff were friendly and helpful. Air conditioning in rooms could be much better especially as we stayed at the hotel in August, or perhaps a fan could be provided. Thank you.
Friends_and_family Family
8/10
Excellent
21 Aug 2024
Bono

No elevator

There was no elevator. We had to take 62 steps to our room on the third floor. The aisle on the way to the hotel looked shady. Nevertheless, Saad was most helpful.
Friends_and_family Friends
8/10
Excellent
15 Aug 2024
Clark
It seems to be one of the most cost-effective and accessible hotels around Piazza San Marco. The staff were all friendly and the breakfast buffet was good quality for the price. The bathroom was renovated and felt like a 5-star hotel, and the room was clean. The air conditioning was a little weak so it was a little stuffy, but it was enough to endure the summer nights in Venice. Highly recommended
Leisure Partner
10/10
Exceptional
14 Aug 2024
Daniel

Buen lugar para estancia en Venecia

Buen hotel, cómodo, buen desayuno, y personal amable.
Friends_and_family Family
6/10
Pleasant
06 Aug 2024
Juan
Didn’t like that they kept your room key every time you left the hotel. Didn’t feel safe to leave my belongings in there without knowing if someone will enter the room.
Leisure Family
8/10
Excellent
06 Aug 2024
Christine

Great value for price and location!

Great stay! Very nice for the price offered and in a great location. The patio was wonderful. One issue is there was no elevator and we had to trek three flights of stairs.... but there was an AMAZING bellhop (I believe his name was Assan!) who was very helpful with our bags. The decor was dated but cute and the room could've used a dusting, but the facilities were clean and updated so its silly to complain.
Partner
6/10
Pleasant
04 Aug 2024
Janelle
Rooms need to be cleaned better, lots of stairs so be prepared to take your luggage up. Was weird because I have never been asked what time I am checking out at any hotels ever! Location was a plus ..4 mins from the water bus stop San Zaccaria, close, no iron in room, you have to go to lobby to iron your clothes if not there is a lady there that irons for you and you have to pay her.
Leisure Partner
2/10
Poor
04 Aug 2024
Sanjeda
This property really needs some renovation. Smells like an old damaged property. The room size and cleanliness is not great at all. Bathroom is clean and renovated. No blankets were provided. There was a blanket in the closet which is used by every guest that stays there as there is no cover on the blanket. It does not fit a hospitality industry standard. They don’t even offer a complimentary water bottle. There is no elevator and if you have luggages with you good luck. Specially if you get your room on the 3rd floor then you’re definitely gonna feel it. Very very old property and the rooms have weird smell. We found a crawling bug on my bed. I forgot to take a picture of it as I was panicking. If it was first floor it would’ve made a bit more sense but I was on the 3rd floor so really didn’t make any sense. Definitely would not recommend it. Not too friendly staff. Some were okay but the rest were not so helpful. The mirror in the room has rusts all over it. It was so old you can’t even see your face properly. I was not going write anything honestly but then the review popped up so I had to. I did read about the no elevator on one of the review but I did not think it’s gonna be this bad. Not sure how this property has such a high rating honestly. Maybe because it’s right by the tourist area where the church is. The tourist area. Very much walkable a lot of shopping center but that’s anywhere you stay in this area as I realized. Good luck!
Leisure Family
8/10
Excellent
01 Aug 2024
Joao Paulo
Really nice clean old style hotel in the middle of everything in San Marco area. Would come back for short stay
ps : no elevators :-)
10/10
Exceptional
30 Jul 2024
Steph
Really enjoyed our stay at Hotel Castello, very central, short walk to San Marco. All the staff were so lovely, always smiling when they greeted you and extremely helpful. the cleaners were all so friendly and polite.
The rooms were very clean, small but comfortable. Only thing I would have liked was a small kettle in the room, I don’t know if this was available in other rooms that weren’t just ‘bed’ option. But it would have been lovely for a cuppa in the morning. We did however have a small mini bar where would could fit a couple bits to keep them cold.
Some beautiful restaurants in the square 2 seconds from the hotel, delicious food and gracious waiters.
Leisure Family
10/10
Exceptional
24 Jul 2024
Jennifer
We loved this property! It was safe, secure and in a very walkable part of Florence. We checked in with Samuel who was very knowledgeable about the city and provided us with a map of personal recommendations on where to eat, shop, visit and enjoy the views. We everything about this place was 10/10!
Leisure Friends
6/10
Pleasant
22 Jul 2024
Gladylen
Walkable to everything. Just a little bit out dated if you’re looking for a hotel that’s more glam. But we stayed comfortably.
Leisure Family
10/10
Exceptional
19 Jul 2024
Faezeh
Location was good. having the 24/7 in front desk was great.
Leisure Partner
8/10
Excellent
09 Jul 2024
Norbert
Very nice hotel but hard to find on a side street.
Leisure Family
8/10
Excellent
06 Jul 2024
Andrea
Location is fantastic and staff are wonderful !
Friends_and_family Family
8/10
Excellent
06 Jul 2024
Carlos
Good Ubicacion but to small room
Leisure Family
10/10
Exceptional
05 Jul 2024
Cath
A very old hotel but that was to be expected and part of the charm of staying in Venice. The room had everything we needed and the staff were very friendly and helpful.

We were able to have one family room to suit my husband and I and 16 and 19 year old teens.

It was close to all the shops and main tourist attractions.

Although this caused no issues for us there is no lift and the shower was inside a bath which may make it difficult for elderly or disabled.

We would definitely stay again ! Thank you.

Leisure Family
10/10
Exceptional
05 Jul 2024
Mario
Nice, clean helpful and staff
Leisure Partner
10/10
Exceptional
29 Jun 2024
Pat

Shopping Mecca

Great location near shopping and restaurants. Needs an elevator!
Friends_and_family Friends
6/10
Pleasant
28 Jun 2024
Nicole
The hotel staff was very friendly and helpful! My friend and I had booked a room with two twin beds, but were given a room with one double. The staff were accommodating and ended up moving us to a bigger room that had two twin beds. The hotel is in a great location! It’s super close to Piazza San Marco, shopping, and dining!

The hotel is on the older side and the bedding/amenities in the room reflect that. Hopefully, that’ll be updated in the future!
Leisure Friends
10/10
Exceptional
27 Jun 2024
Anna
This was my favorite property over my 2 week stay in Italy. I felt like I was in authentic Italy in this hotel. It was quaint, charming, clean, comfortable and in a perfect location for walking to nearby sites, shopping, transportation and restaurants. Very friendly staff. HIGHLY recommend.
Leisure Self
10/10
Exceptional
27 Jun 2024
Melinda
Just happy with it!
Leisure Family
6/10
Pleasant
21 Jun 2024
Fabrizio
The property it was ok maybe to small the room
Leisure Family_with_children
8/10
Excellent
20 Jun 2024
Sonja
hard to find, directions did not get us there, but friendly people pointed us into the right direction. sign is not lit and there is no sign pointing into small street to entrance. But great location.
Leisure Partner
6/10
Pleasant
18 Jun 2024
Jacob

A place you stay for the location...

The good: Hotel is an amazing location - 5 min walk away from the St. Marks square. The shared terrace/patio is amazing and great way to hang out and enjoy a meal.

The bad: The room has a severely limited number of power plugs. The room feels that it was not updated in a considerable amount of time. The air conditioning units were not cleaned in a considerable amount of time. As when had them working, I noticed respiratory issues with my girlfriend (a lot of coughing at night) and basically my nose was completely blocked.
Partner
8/10
Excellent
16 Jun 2024
Debra
A pleasant & convenient place to stay. Walkabke to most everything or excellent transportation available close by. Friendly staff. Room kept very nicely. Front desk staff were very helpful too.
Leisure Partner
6/10
Pleasant
16 Jun 2024
Victoria
It was clean, just very old and needs to be updated. It can be updated, but still keep the authenticity of Venice.
Leisure Partner
8/10
Excellent
16 Jun 2024
Jennifer
This is an older property in the \"newer\" (600 yr) section of venice. It was a little difficult to find on thr map originally, but once figured out, was in an amazing part of town near great restaurants, the Bridge of Sighs, etc. We had a small issue with our original room and the staff went above and beyond to fix things. Lovely people. Honestly, would be five stars if we'd mapped it out faster and if there werent quite so many stairs with your luggage.
Leisure Partner
8/10
Excellent
14 Jun 2024
Rupinder
Nice hotel, friendly staff. Great location
10/10
Exceptional
13 Jun 2024
Carlos
Close to everything, good breakfast, good customer service. Rooms good for the money
Leisure Family

Location & surroundings

Hotel Castello
Calle del Figher - Castello, 4365, Venezia, Italy

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Hotel Castello

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