Name: Ai Due Principi Hotel
Address: Castello Fondamenta De L'Osmarin, 4972, Venezia, 30122, IT

8/10

Excellent

30 Jun 2026

Howard

Beautiful location not far from San Marco. Water Taxi drop off is a bit away and trying to get back can be challenging as the closest water taxi stand has no shade located accross from police station. Upon check in we met a staff member who was excellent and extremely helpful and kind. Upon check out another staff member was unhelpful. Rooms are large and have a lovely ornate Venetian palace feel.

Family_with_children

10/10

Exceptional

08 Jun 2026

REZA

Very friendly staff
Well maintained hotel
air conditioner works perfectly
High ceiling is super comfortable
Very accessible to surroundings

Partner

10/10

Exceptional

28 May 2026

John

Very nice boutique hotel. As might be expected in an ancient city with very limited space, hotel room was small (but ok).

Family

10/10

Exceptional

06 May 2026

Jean Philippe

Good internet. Room comfortable

Partner

8/10

Excellent

11 Oct 2025

SABRINA

Breakfast was okay. Staff was nice. Had clean rooms but washroom is small.

Leisure Partner

8/10

Excellent

23 Sep 2025

David

Walking distance

Friends_and_family Family

8/10

Excellent

07 Sep 2025

Gayle

Room was clean although on the small size. Staff were excellent and helpful.

Leisure Partner

8/10

Excellent

06 Jul 2025

Jimmy

Venetian tour!

This was a last minute booking as part of a tour of Venice. This hotel was very welcoming. Coffee making facilities made it more comfortable. Breakfast, which was included in the price was the usual continental affair along with bacon and scrambled eggs. Would certainly recommend this hotel.

Partner

10/10

Exceptional

25 May 2025

Charles

Excellent location as very close to St. Marks Square yet not in a busy area so more quiet.

Leisure Partner

10/10

Exceptional

23 May 2025

David

Great location with restaurant seating along the canal

Leisure Family

8/10

Excellent

12 Apr 2025

Susan

Great for short distance walking

Room door was a bit suspicious regarding locking mechanism. “Do Not Disturb” light kept switching off. Unable to control AC/Fan due to overtaking building temperature control. Room felt stuffy at times and had to open windows with screaming children in the courtyard. Often times we could hear dishes clanking as there was a kitchen downstairs.
Bathtub/shower had mold and multiple cracks. Felt uncomfortable showering in the restroom.
Walls are lined with fabric and they are noticeably dirty.
Our room was extremely large which allowed great space for luggage and lounging. Hôtel was in great distance of restaurants and cafes. It was also very close to popular attractions.

Partner

4/10

Poor

15 Mar 2025

Alejandra

As soon as we checked the bed, there was hair all over every blanket and sheet. There was stains on sheets and yellow stains on matress cover. We asked if we could get the sheets changed, they asked us to leave so they could change the sheets. We left, came back 4 hours later.. they only changes the top blabkets without changing the stained sheets. I had to reauest more clean sheets so that i could do ut myself.

10/10

Exceptional

02 Mar 2025

Leisha

The property was in a great location, surrounded by tourist attractions and great restaurants.

The staff where friendly and you could leave your bag on the last day of travel before going to the airport.

Would stay again

Leisure Partner

10/10

Exceptional

17 Feb 2025

Rossella

We had a wonderful stay here. Our room was spacious, clean and really had an authentic feel to it.
The staff were very helpful.

Leisure Partner

8/10

Excellent

03 Jan 2025

Jane

Perfect location; short and easy walk from San Zaccaria waterbus stop (no bridges to cross), then 5-10 minute walk to San Marco and 10-15 minute walk to Rialto.
Plenty of restaurants and shops locally.
Nice and clean hotel with big rooms and very clean.
Friendly staff.
Recommended for mid-price in Venice.

Leisure Family

8/10

Excellent

19 Oct 2024

Ellise

Nice

10/10

Exceptional

15 Oct 2024

Terry

The room was clean, comfortable and decorated to have a nice classy feel. Loved the jacuzzi. The staff at the restaurant were very nice and took good care of us at meal time. Location is excellent, right on gondola row and close to St. Mark Square. Not a dock at the hotel but only 4-5 minutes walk from the dock.

Leisure Partner

8/10

Excellent

03 Oct 2024

Adele

Cute hotel! Great service. The rooms are tiny.

Leisure Partner

6/10

Pleasant

18 Sep 2024

Evgeny

Average hotel overall.
Overpriced due to its location - biggest advantage. Interior is old fashioned Venician style- not my favorite, but spacious. Service - did not feel it at all

Leisure Partner

10/10

Exceptional

30 Jul 2024

Erick

Au Principi was amazing, very nice central location, beautiful rooms, great restaurant along the water(highly recommend) and philippe did his all to make sure we had all we needed. 10/10

Leisure

10/10

Exceptional

21 Jun 2024

Rhonda M

The staff was fantastic. We Loved our room, location, people, breakfast,
Our server

Friends_and_family Family

8/10

Excellent

13 Oct 2023

James

Great location. Quiet at night but durning the day we had the first floor room and the kitchen staff sounded like they were in the room. The Shower took a little to figure out but once we did it was fine

Staff we helpful. perfect place location wise

we suggest not getting a room on the ground floor

Leisure Partner

8/10

Excellent

26 Sep 2023

Fatma

Good location and clean!

Leisure Self

8/10

Excellent

20 Sep 2023

KENNETH

Great location. Wait staff were very friendly. House cleaning was just okay. Couldn’t turn AC any lower than 20 Celsius.

Leisure Friends

8/10

Excellent

06 Sep 2023

Yasir

Hotel was at great location but bit expensive. Staff is super friendly and helpful.

Friends_and_family Family

10/10

Exceptional

05 Aug 2023

Sheilee

.

Leisure

10/10

Exceptional

25 Jul 2023

Chandler

Wonderful location! The hotel exceeded our expectations. Highly recommend

Leisure Family

10/10

Exceptional

24 Jun 2023

John

Nice clean hotel worth the money

Leisure Family_with_children

8/10

Excellent

23 Jun 2023

antonio

Walking distance to all main attractions. Far from the hustle and bustle when you need a break.

Leisure Family_with_children

8/10

Excellent

07 Jun 2023

Jimmy

This was in an unexpected location and a good bit of a walk from the primary ferry terminals. Not a problem if you know what you're getting into. I expected to be able to be dropped off right at the door but it's not accessible by the private water taxis. Family of 5 with 3 weeks worth of luggage was a spectacle. Turns out that it's a nice quiet location and reasonably close to activity but you can get out of it as well. I would likely stay again now knowing what i'm getting into but probably not with a family of 5. Room is small - even in the 5 bed suite but a nice place overall and super friendly staff - i simply had a different set of expectations going in and it was rather off and VERY pricy for the room.

Leisure Family

10/10

Exceptional

29 May 2023

Kim

The staff was excellent. Very friendly, beautiful hotel. Very close to everything. Will stay there again.

Family

10/10

Exceptional

21 Feb 2023

Cinthia

Beautiful

Great location

Friends_and_family Family

8/10

Excellent

13 Sep 2022

Philip

Location was perfect. Ability to eat breakfast by the canal while the world went by was unique. Breakfast good.
Room immaculate. Bit weird with shower in the corner of bedroom but very happy with stay.

Partner

10/10

Exceptional

03 Sep 2022

Patrick

Great

Leisure Family

10/10

Exceptional

31 Oct 2019

Dennis

This hotel is conveniently located - very accessible via vaporetto and near tourists attractions.
The main selling point of this hotel is the staff . They are all very accommodating, helpful, friendly and they go beyond their duties and responsibilities . Special mention to Jarwin Gonzales and Joanna who made our stay very memorable , relaxing and worthwhile . They are the gems of this hotel .

As to the amenities and cleanliness of this hotel , we can say that it’s so far very clean. The shower although small is updated and the bathroom is well lit with both male and female commodes . Everything has been provided from shampoo, conditioner , soap, shower caps and house slippers .

Not so many hotels in Venice provide breakfast and this one does . The manager of the hotel assists guests everyday and look after their needs not only during breakfast but he is available throughout the day.

We highly recommend this hotel not only because it is strategically located but mainly because the staff makes you feel you are not only a guest but a family .

Leisure Partner

4/10

Poor

29 Oct 2019

Martyn

If you want a moody receptionist, cold showers and stale bread for breakfast then this is the hotel for you

Partner

8/10

Excellent

21 Oct 2019

Verified traveler

Location is fantastic, close to water buses , the square and in walking distance to everything. The food in the restaurant was really good as well (lasagne) staff very friendly and if you can get a canal balcony room you will really enjoy it , absolutely loved the view from our room and it’s next door to the best mask shop in Venice . Enjoy

4/10

Poor

19 Sep 2019

C

My room was on the ground floor behind the check in area beside the elevator and courtyard. My windows looked out to a courtyard with staff walking back and forth so I had to have the curtains drawn. It was very odd and expensive.

Leisure Friends

10/10

Exceptional

21 Aug 2019

Verified traveler

Clean, central yet not too busy outside, excellent breakfast buffet, Prompt room cleaning and room service

Leisure Family_with_children

6/10

Pleasant

15 Aug 2019

Verified traveler

The bathroom was so unsafe and the shower head was not in the right position

Leisure Family

8/10

Excellent

11 Aug 2019

Kiyo

The lack of supermarket near the hotel, it would be really great if can provide free bottle of water at least.

Leisure Partner

8/10

Excellent

22 Jul 2019

Verified traveler

Hotel room was pretty good. Great location and staff. But we basically stayed in the back of a restaurant.

Leisure

4/10

Poor

18 Jul 2019

Verified traveler

Small hotel, signs on elevator telling you to not bring certain foods into hotel room to eat, lock on door to our room was broken most of the time, staff was very pushy at restaurant (kept trying to sell us on more expensive wine), lousy breakfast buffet, didn't replace toilet paper throughout the stay, layout of room was not good for a family

Leisure Family

6/10

Pleasant

03 Jul 2019

Verified traveler

We were provided with a room on the main floor immediately adjacent to the dining area for guests and could hear wait staff creating noise all evening until the kitchen closed. Also, the door would not lock from the outside and at one point a confused diner looking for the washroom facilities was able to just walk right into our room when the door was closed.

Leisure Partner

6/10

Pleasant

20 Jun 2019

Verified traveler

Right on the canals and easy to get to from the WaterBus drop off location even with a large roller bag - but they could do with better exterior signage as I walked past it twice because I could not see a sign indicating the hotel's very narrow entrance. Quick walks to most of the sites was appreciated. But the room was very \"tight\" and the location next to the morning breakfast area was not conducive to sleeping in when on vacation.

Friends_and_family Family

8/10

Excellent

18 Mar 2019

Verified traveler

Excellent location. Friendly staff. The classic room was a bit on the small side although a huge bathroom but everything you need really. I would recommend.

Leisure Partner

8/10

Excellent

01 Jan 2019

Tarun

Enjoyable trip at Venice!

Nice stay! Hotel is conveniently located. Rooms are spacious and has a small courtyard covering the 7-8 rooms. Has a canal in the front where you get gondola and close to pubic taxis (boats). The rooms and bathrooms are of differing sizes but spacious and spacious well appointed. Did not take the breakfast there so no comments. For tourism it is very close to the important spots including the grand canal and the Basilica. Staff is as courteous and supportive. My family liked the place.

Family

8/10

Excellent

18 Dec 2018

Sandip

Nice stay

Nice apartment. Could do with a little updating but good overall

Family

10/10

Exceptional

25 Oct 2018

Ryan

Great location right opposite a canal. Surrounded by restaurants. Beautiful loacation.

10/10

Exceptional

16 Oct 2018

Sharon

The location is ideal. The room is magnificent. The breakfast is delicious.

10/10

Exceptional

10 Oct 2018

Tom

Good location, easily walkable to St Marks Square. Breakfast was adequate. Nice hotel, would definitely recommend.

10/10

Exceptional

26 Sep 2018

Angela

It was very close to some of the major attractions, San Marco square, gondolas, water buses, restaurants, only a short walk to the Rialto Bridge. It was great to be able to walk because we ate and drank some great food and wine!

6/10

Pleasant

19 Sep 2018

Jennie

Great location - Ground floor room not so great!

Lovely hotel with great location. However our room was on the ground floor. Think it’s the only room on the ground floor so felt very odd and could often hear some noise from outside. It felt very out of place.
The shower door was also broken upon our first shower, my husband went to close it and fell onto him whilst into the shower, it was snapped at the sides so had clearly been broken before we arrived but slotted back onto the attachments of the door, we reported this but did not get any feedback from the hotel other than returning to the room and the door being removed and then having to shower with no door for the remaining of the weekend!.
For the ground floor reason I would not stay at this hotel again due to risk of getting this room, that is the only main negative point I have. The room was comfy, very clean and cleaned daily too. I expect a different room I would be writing a different review.

6/10

Pleasant

15 Sep 2018

Peter

Good position but in need of some TLC

Hotel was ideally placed for a visit to Venice 5 to 10 minuets walk from most of the main sights great restaurants on the doorstep water taxis are just around the corner as are the gondola pick up points.
The room was not of the standard seen in the promotional material it was to say the least basic but very clean
Breakfast was typical but plenty of choice.

10/10

Exceptional

20 Aug 2018

Verified traveler

No Better Location for the Money!

Incredible view over the canal, impressive location and friendly helpful staff. The room was clean, tidy but a little basic. But that was no issue as ultimately the room was used as a base to get around Venice and for that it worked incredibly.

Friends

8/10

Excellent

20 Aug 2018

TGreene

We just returned from this property and we stayed 6 nights. We are a family of 4 with two teenage children so we got two rooms side by side.
The staff was just lovely and helpful in every way. Since parking is so hard in this town they even parked the car a few times when we could not find a spot. Giuliani was very accommodating to us in this regard. The front desk staff was very helpful for dinner and beach chair reservations. Sergio would make us a great Aperol Spritz each night which was something I looked forward to.
The hotel location is why you want to book this hotel. A block from town but yet so peaceful and quiet. We were in the back of the hotel. Rooms 408 and 409. Great view of the town and also were able to watch the sunset. Our rooms were very small is my only complaint. 409 especially. If you are a big person the shower will be hard to maneuver. I could not even shave my legs in the shower and I am 5’2”. No way to bend over. 408 was slightly bigger. We booked 7 months in advance and the bigger rooms were no longer available. We completely fell in love with Forte dei Marmi abd I would highly recommend this town. We will 100% come back to the town and to a Hotel Goya.

8/10

Excellent

02 Aug 2018

Verified traveler

Overall, this was a pretty good experience. We enjoyed our stay and the location was quite good. The room was very clean and quiet. The location allowed us to easily move throughout the city. The bathroom and showers were clean and worked good. We felt the bed was not very comfortable, but was adequate. Also, while the staff was not rude they were also not very friendly. More attention to quality customer service and general friendliness could push this to 5 star rating.

4/10

Poor

29 Jul 2018

robynn

Customer UN-service!

This hotel does not seem to like having guests or they do not realize they are in the customer service industry. When we arrived at the taxi drop off area & then walked 45 minutes & walked over many bridges (& not to mention an 9 hour overnight flight) the hotel door was locked at 10:45 am. We were perplexed as how to get in. The front desk attendant arrived after a few minutes & acted suprised to have guests arriving. He then let us in & allowed us to check in early but I was not sure he was going to check us in early. The room was clean, comfy bed, good A/C & good size bathroom but the hotel does NOT offer any concierge services & doesn’t seem to even want to interact with their guests in a friendly manner, at all, except for maybe one of the staff members. Also, the breakfast was not good at all! You had to wait for staff to arrive & make you a cup of coffee & I felt like I was imposing to even ask. Don’t pay extra to include breakfast when you can get a coffee for 4 euros a few doors down & find what you really want for breakfast somewhere else. We quickly realized that this was not going to be a enjoyable hotel experience. Wish we had picked a hotel with a conceirge service, bar area for an appertivo & better hotel atmosphere.

Partner

10/10

Exceptional

19 Jul 2018

Felipe

Pleasant stay

The hote was lovely and very well located. The only downsides were the pillows, that’s if I had to pick at something but otherwise I really enjoyed my two night stay. Staff were helpful when needing to make an urgent call to the UK/airline. Great air conditioning.

Thank you for a great stay

8/10

Excellent

17 Jul 2018

marie

Excellent location! Close to st. Marks square

Fabulous room, friendly staff, beautiful breakfast in a lovely courtyard, we loved our stay here

10/10

Exceptional

12 Jul 2018

Pamela

Hotel Ai Du Principie, Venice

Lovely hotel very near to everything. Staff very helpful and friendly. Breakfast very good and I would definitely recommend this hotel to anyone. Thank you everyone at the hotel for all your help.

6/10

Pleasant

22 Jun 2018

Verified traveler

Nice location but staff is off-putting

The location of the property is fantastic...next to a canal and convenient to shopping and San Marcos Plaza. The staff, upon checking in was not very friendly and we were very uncomfortable about writing our credit card # down...not very secure. The hotel was paid, but the staff did not seem to know that and needed to spend 10 minutes looking it up. Not happy with that at all.

4/10

Poor

15 Jun 2018

Verified traveler

The hotel has a very good location and is quiet, which we appreciated. I found the hotel overpriced for what it offers and the number of stars (4).

10/10

Exceptional

05 Jun 2018

Verified traveler

Hotel location was awesome, just minutes from attractions but on quiet street/canal. Clean, friendly,
helpful.

Family

10/10

Exceptional

27 May 2018

Verified traveler

Excellent hotel in good location

One of the nicest hotels I’ve stayed in. A minor blemish was leaking shower hose. Otherwise wonderful room and facilities. Beautiful interiors.

8/10

Excellent

15 Apr 2018

C

Great location

Nice clean hotel, great central location. Only strange thing is that the front desk controls everything for your room-temperature control, towel warmer. Otherwise, nice.

10/10

Exceptional

14 Apr 2018

Mo

Pleasent location located in the heart of Venice with surrounding areas attractive to tourists and prime location for sight seeing. From Gondola ride just outside the front door to walking distance to SAN Marco and Ospedalo. Definitely will recommend friends and family.

10/10

Exceptional

09 Apr 2018

Wildflower

Very Nice Hotel

Our room had a balcony so we are able to walk out and look at the people passing by. It was right next to an nice Italian restaurant. You also could walk about 50 ft up the block and take a Gondola ride.

The room was very spacious and clean. The hotel also offered a free Continental breakfast which was a plus for us. If we should ever return to Venice we would definitely stay here again.

6/10

Pleasant

23 Mar 2018

Verified traveler

Nice room and great location but overpriced. Basic continental breakfast and dated, poorly configured lobby, bar and 'restaurant' area.

10/10

Exceptional

19 Mar 2018

Verified traveler

Great hotel close to San Marco Plaza

Affordable place which has top comfort, nice staff, and great location!

8/10

Excellent

20 Dec 2017

Trevor

Clean and comfortable. Decent area, only a short walk from San Marco Square and the Rialto Bridge. A pretty long walk from the train station though. Not any outstanding restaurants around but you can easily walk a short distance to find one. Showers are awesome.

Partner

8/10

Excellent

19 Dec 2017

Rachel

Nice quaint hotel on a canal

We stayed in Venice for 3 nights on our honeymoon. The hotel was clean, spacious, quiet and in a great location close to San Marcos square. Staff were friendly and overall we had a great experience.

4/10

Poor

28 Nov 2017

John

Rude staff, Uncomfortable bed

Instead of a King size two single mattresses were attached side to side with huge gap in between! Very uncomfortable!
The reception guy was not friendly and welcoming.

8/10

Excellent

28 Nov 2017

Fox

Hotel Ai Due Principi, Venice

This is a well located property in Venice. The staff is professional and helpful. Our room was magnificent. My only complaint is that coffee options prior to 8:00 are limited, and unacceptable by American standards.

8/10

Excellent

27 Nov 2017

Bret C.

Very comfortable and close to St. Marks

Comfortable hotel centrally located in a very unique city. Staff was helpful and the room was comfortable. Nice view of a canal, and located in a quite area. Breakfast was good and the person serving it very friendly. It was a little tough to get the temperature moderated in the room with the heater seeming to resist adjustments. Since it was November, an open window solved the problem. Close to a dock for various forms of water transportation.

Partner

8/10

Excellent

24 Oct 2017

Verified traveler

Concierge was not helpful. They just check you in and out. Facilities were average.

Partner

8/10

Excellent

19 Oct 2017

Ivan

Great Hotel in Venice

Great

Partner

10/10

Exceptional

17 Oct 2017

Verified traveler

Would stay here again

Great location, friendly staff

Partner

10/10

Exceptional

03 Oct 2017

Gayle

An oasis in Venice

It is away from the crowded feeling of San Marco and is located in the Castello area of Venice. It is quieter
and calmer . The rooms are lovely and the bathrooms spacious. Bed is comfortable. Staff are helpful. There are
restaurants and shops nearby. If you need to take the water bus, it is is within walking distance.

10/10

Exceptional

20 Sep 2017

Kevin

Nice hotel with a great location

We loved the room they upgraded into. We had a nice view of the canals. The location was close to everything and also not as crazy touristy which was great. We were able to find places that were for the locals which is phenomenal. The hotel breakfast was good and the staff was very friendly. I would highly recommend staying here. It's relatively close to the water taxi dock with only 1 bridge to cross. We had a baby with us and a stroller so being close to the taxi dock was critical.

2/10

Poor

15 Sep 2017

Hambir

Hotel near the canal

The staff was very rude while check-in, not helpful and made the experience horrible. The 1st night our daughter had an emergency (passing out episode) and our doctor asked us to bring her back to US and have her checked out / conduct tests. We preponed our flights to next morning and asked for a checkout on medical grounds, but again the hotel staff was not understanding and rude! They kept saying we will have to pay for all nights we had booked ( which is completely contrary to any hotel, where if you stay one night then they allow you to checkout early even without reason!). We ended up paying for most of our stay as we didn't want to argue anymore with them and had to run to the airport to catch our flight back home. I would highly recommend everyone to look at other options if you are planning a vacation in Venice!!

10/10

Exceptional

06 Sep 2017

Jeffrey

Best hotel we stayed at during our two weeks in Europe! Very nice accommodations, walking distance to all major attractions, great Wifi!

Partner

10/10

Exceptional

17 Aug 2017

michael

Staff was great. told us about restaurants, best way to get around including back to the airport.

10/10

Exceptional

05 Aug 2017

Verified traveler

Little hidden gem in Venice

Fabulous location and fabulous hotel !

Family

10/10

Exceptional

04 Aug 2017

Verified traveler

wonderful staff, ok breakfast but fabulous location and beautiful building

Family

10/10

Exceptional

27 Jul 2017

MICHELLE SOLOMON

Wonderful stay!

Rooms were spacious and clean. Location was perfect. Only thing missing was arranged transportation to and from the airports and train stations, Would definitely stay here again!

Family

10/10

Exceptional

26 Jul 2017

sabah

Good hotel with almost everything in Venice at a walkable distance. Helpful staff.
Room was beautiful.

8/10

Excellent

16 Jul 2017

Marc-Andre

Lovely staff

Lovely hotel, very well situated and really good value for money. The rooms were very clean and quite big (at least the deluxe was). The bathtub in the deluxe room was also very much appreciated (a rare sight in Europe). The staff was very helpful at suggesting good restaurants and handing out information about the city. Would definitely recommend. However the wifi was quite dodgy and would constantly disconnect and the pillows were quite hard and uncomfortable.

Partner

10/10

Exceptional

15 Jul 2017

Elizabeth

Quiet and convenient

We truly enjoyed our stay. The staff was super friendly and helpful. This hotel was a short walk away from Piazza San Marco and the tourist crowds, yet it was set back out of the hustle and bustle and extremely peaceful. We loved our room, which was perfect for our family of five and came with a beautiful little balcony where we could watch the gondolas glide down the canal.

8/10

Excellent

06 Jul 2017

Francisco

Well situated and central

The room was lovely, overlooking the canal, and well decorated. The staff ranged from excellent to mediocre when asked to print a document for us. The internet was really bad, never really working in our room, only in the lobby. Breakfast was just OK, but with good service. Great location near San Marco, shopping and restaurants.

10/10

Exceptional

30 Jun 2017

Bradley

Best of Venice Italy

Booked the Junior suite and it felt like a full suite. 3 windows and a small balcony all with a view of the gondola boats and their romantic singing. Breakfast was excellent by European standards (it was in Europe not Orlando).

10/10

Exceptional

15 Jun 2017

Verified traveler

Excellent location

Good hotel. Room a little small and we were disappointed to see that it was right off the lobby, but it was very quiete and breakfast was served in a pretty little courtyard. Very peaceful. Good hotel - clean and good service, excellent location.

Partner

6/10

Pleasant

17 Apr 2017

Paul

Hard to Find

The hotel was hard to find and not easy to carry your suitcases to the hotel. The staff was friendly the breakfast was European and no coffee for the rooms. There are better hotels that are much easier to reach than this hotel. I could not honestly recommend this hotel to stay in.

8/10

Excellent

16 Apr 2017

Verified traveler

Nice hotel - Great location

Would stay again, good hotel and staff. Stayed in Room 206 nice to watch gondolas go past!

10/10

Exceptional

04 Apr 2017

Fabricio

Castello neighborhood

Staff at the lobby was very welcoming and great at explaining how to get around this neighborhood.
Room was very cozy, clean and quite. Castello area is a quite neighborhood away from heavy traffic but close enough to important sights like St. Mark cathedral, Ducale Palace.

10/10

Exceptional

27 Mar 2017

Caire

Perfect location

Lovely hotel which was 5 minutes away from St Marks. With careful navigating we were able to walk from the bus terminal to the hotel, it didn't take too long, around 20 mins. On arrival the hotel staff were very welcoming. The room was clean and modern in décor.
Breakfast was simple but had a good variety and again the hotel staff were very accommodating.
The reception staff gave us recommendations for dinner on the two nights we were in Venice and we were not disappointed.

2/10

Poor

08 Feb 2017

Ben

Awful, noisey closet room next to lobby and lifts.

Conned with room 007. Immediately next to lift, lobby and a hotel entrance. Constant noise, had no sleep. Staff weren't interested in changing our room even though rooms were available online! I assume the last classic room will be this room. DO NOT BUY! You won't get any sleep, the room is also so small you can't fully open the wardrobe or toilet door. It's an after thought - a spare luggage room not suitable for guests. Not as detailed on website and a total con. Breakfast cheap and nasty, bathroom damp and smelly. Harry Potter would complain.

10/10

Exceptional

03 Jan 2017

David

Nice hotel right by a cannal

The hotel was about 5mins from the front and the same from St Marks square,the staff and the whole hotel were lovely , we can't say a bad word against our exsperiance,

6/10

Pleasant

05 Oct 2016

Robert

Hotel of sighs

Hotel was adequate, but not worth the price paid. Our room was too small and we received no instructions on how anything worked e.g. a/c. Definitely not value for money!
We were centrally placed in Venice, which is handy for the major attractions, but that situation drives the price upwards and the hotel is NOT that exclusive.
However staff were friendly and helpful and we had an enjoyable break.

Partner

10/10

Exceptional

29 Sep 2016

J J

Great location

Second time of visiting this hotel and once again not disappointed .
Very close to St Marks square but set back in a quiet location.
When in Venice, I recommend that you don't try and find somewhere with a map just walk and enjoy the beauty of all around you. A lot less stress!