Name: Metropole Venezia
Address: Riva Degli Schiavoni, 4149, Venezia, 30122, IT

Metropole Venezia

Venice (and vicinity) · Italy

Riva Degli Schiavoni, 4149View location

100 reviews shown

10/10

Exceptional

09 Jul 2026

Stacy

WOW, this hotel made our Venice trip. Housed in 600 year old building, the hotel was ornate, elegant, and filled with period furniture which made you feel like you stepped back in time. From the moment we arrived at the hotel dock, the staff made it very clear that everything and anything we need will be taken care of, and it was. The hotel even offers a complimentary boat ride to Murano island w/ a glass factory tour. We booked a grand room, and the room was incredibly spacious and the decor again made us feel like we were transported back in the heyday of Venice. The only thing I can think of that people might be put off by is that this hotel is very elegant and at times can make you feel a little out of place if you are not used to European 5 star hotels; think old money, versus trendy. However, If you are traveling to Venice for the first time and want that true venetian experience, then look no further than Hotel Metropole. Very happy with this hotel and will come back.

Family

8/10

Excellent

07 Jul 2026

Raphy

It was fine, nothing extraordinary.

Family

10/10

Exceptional

01 Jul 2026

Anahit

Excellent Service

10/10

Exceptional

30 Jun 2026

Enrique

Excellent

Partner

6/10

Pleasant

21 Jun 2026

Mohammad

Nice place, good access. Also has a taxi dock at the property. Very central and good staff but the property is looking dated, and the mattresses definitely need replacement.

Friends

10/10

Exceptional

07 May 2026

Gregory

Hotel was great. I think though that I might have been shilled by the VERY early morning night manager. I told him that I had used several mini bar items and he advised that he couldn't take the charge on a CC but would have to pay cash. It was only about $35 USD but then I saw a $35 charge on my CC in addition to my room charges ($3000). I'd stay there again in a heart beat but I would NOT trust a night manager again...

Partner

10/10

Exceptional

03 May 2026

Rosemarie

Beautifully decorated rooms and hotel. Easy walk, access to vaperetto and water taxis. Extensive breakfast buffet. Very pleased. Recommend.

10/10

Exceptional

24 Apr 2026

Amelia

Just amazing but not a perfect canal veiw

8/10

Excellent

16 Apr 2026

erik

GOOD - Hotel and rooms were very clean, the staff was very friendly, welcoming and would do whatever they could to please you. Great location too!

BAD - Horrible air conditioning, room never went below 20.5C. Breakfast was limited, with soggy wet scrambled eggs and gross coffee. $30 Euros for mixed alcohol drinks, ridiculous!

Friends

10/10

Exceptional

03 Jan 2026

monica

It’s a hotel it’s a museum and a very beautiful stay. It’s warm and situated in a great location. Definitely Classy friendly and welcoming with luxury and warmth.

6/10

Pleasant

20 Nov 2025

Jonathan

10/10

Exceptional

07 Nov 2025

Cameron

Terrific property. Wonderful staff.

Leisure Partner

10/10

Exceptional

29 Oct 2025

Stephen

Great location. I have been to this hotel several times and would not stay anywhere else.

Business

10/10

Exceptional

10 Oct 2025

Martin

Attentive staff and a lovely hotel

Leisure Partner

10/10

Exceptional

20 Sep 2025

Madeleine

Venice Old and New

We loved that this hotel is a throwback to old Venice, but with contemporary flare and updates. We had a suite on the lagoon. One thing to know is that the lagoon rooms have a lot of foot traffic underneath them as people are boarding tenders to go back to cruise ships near here. But we thought that was fun and it did not bother us at all. The traffic is mostly during the day when we were out and about.

Partner

10/10

Exceptional

03 Sep 2025

Rohan

Just beautiful. Felt like I was Humphrey Bogart

Leisure Partner

2/10

Poor

30 Apr 2025

Gerald

A forgetful hotel that is non apologetic

The hotel forgot to pick us up at the train station, it w as midnight , We had 4 suit cases and 4 carry on bags.

We could not get a water taxi at that hour. I called the hotel. they instructed my to take the water bus. With all this luggage and cobble stone , upon arrival at the water bus station nearest our hotel. We had to walk 5 city blocks crossing 3 bridges. It was terrible. we ruined two pair of shoes.

Partner

10/10

Exceptional

20 Apr 2025

Brent

Truly 5 stars.

Literally one of the most amazing hotels I’ve ever been to in my 63 years of traveling the world. The location, the food, the artworks, the rooms, the staff! Everything was superb. I was with my mother and aunt, both are very particular about their standards and we were all equally impressed.

Friends_and_family Family

2/10

Poor

05 Mar 2025

NATALY

Very bad relationships

2/10

Poor

05 Mar 2025

NATALY

Bad relations room terrible and breakfast also miserable for 5 stars hotel

Business_and_leisure

10/10

Exceptional

18 Jan 2025

neil

Hotel was great and staff very helpful and friendly

Partner

10/10

Exceptional

21 Nov 2024

Pablo

I like everything

10/10

Exceptional

30 Oct 2024

Scott

Fabulous location. Great arty property. Friendly staff.

Leisure Partner

10/10

Exceptional

24 Oct 2024

Peter

A truly lovely, old school hotel. Beautiful rooms, charming and attentive staff and a perfect location - close , but not too close to the action of Venice. Our focus this trip was the Biennale, which was walkable. We highly recommend The Metropole.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Hugh

My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member
This is a MUST STAY in Venice
I give it 10 🌟out of 5 ✨.
Its that good

Friends_and_family Family

10/10

Exceptional

25 Jul 2024

Vera

Service is wonderful. Convenient location but away from the crowd.

Leisure Family

10/10

Exceptional

04 Jul 2024

Edward

Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.

Leisure Self

6/10

Pleasant

01 Jul 2024

Verified traveler

The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.

Self

10/10

Exceptional

21 Jun 2024

Caroline

This is a fantastic property second time staying here absolutely love the decor and charm and characteristic

10/10

Exceptional

15 Jun 2024

Julie

Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing.
Clean and well maintained hotel with interesting beautiful decor.
Great value for money

Leisure Friends

10/10

Exceptional

02 Apr 2024

Karen

This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel

Leisure Friends

10/10

Exceptional

02 Apr 2024

Jill

The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.

Leisure Family

6/10

Pleasant

17 Mar 2024

john

Great location and great staff. The room temperature was way too hot and staff could not cool it down.

Leisure Friends

6/10

Pleasant

25 Feb 2024

Andreas

Location and history of the hotel were great and most staff members did an amazing job. However, my wife’s pricey makeup set was stolen from our room, and some of the additional services were hopelessly overpriced. Almost comical was a rat one morning in the dining room spooking all the guests!

Leisure Partner

10/10

Exceptional

19 Oct 2023

Roberta

Excellent staff. Nice room appointments. Acceptable breakfast. Great location.

Business_and_leisure Partner

4/10

Poor

14 Sep 2023

Justin

This hotel is dark … And, I mean dark both in the lobby and our room. The color scheme is scary if that’s what you like you would love it.

The hotel breakfast was included in our rate $$$ was a joke. They don’t even have any type of breakfast meet for 2 out 3 days we were there. How expensive is bacon or breakfast sausage? To make up for lack of items on display, there were 3 different plate of pineapple - seriously?!?! I know we were we in trouble when they need to serve croissants as special item from the kitchen so they can control quantity and those croissants is at best passable. There were no other pastry available except for some type oily mini donuts.

Btw, you get a physical key to your room not a digital card and you supposed to leave it the front desk each time you go out…talk about safety??

The bathroom is a mess too - there is this small glass partition for the shower but useless and we should wet the floor regardless how careful we shower.

Don’t stay here if you have a choice. Your money is better spend a 2 star hotel … sigh.

Leisure Family

10/10

Exceptional

07 Sep 2023

Claudia

Amazing experience

Amazing experience the staff was uber professional helpful and so friendly!

Friends_and_family Friends

10/10

Exceptional

20 Jun 2023

Paul

Very nice hotel with great breakfast!

Leisure Partner

10/10

Exceptional

10 Apr 2023

Dawn

Property is perfectly located. Staff was amazing, especially the concierge. It truly added to the magic of the trip. Would absolutely recommend and would stay there again.

Leisure Partner

10/10

Exceptional

08 Apr 2023

James Finbarr

We stayed as a family of 6 persons, 3 rooms. It was a sanctuary from the mayhem of Venice. Venice is fantastic but pretty full on. The staff were all excellent, they were friendly, polite, chatty. Nothing was too much trouble. Excellent service from concierge, the bar, breakfast team & housekeeping. Rooms were quiet, well maintained, overlooking a peaceful garden. Enormous bed, great bathrooms. this hotel has everything that you may require including a private dock straight into the hotel. I heartily recommend Hotel Metropole.

Leisure Family

10/10

Exceptional

22 Feb 2023

Nicholas

Amazing hotel

Fantastic hotel and amazing service , enrico in the bar was fantastic, looking after us really well

Partner

10/10

Exceptional

08 Dec 2022

Cameron

The staff was most helpful and accommodating and the restaurant and bar service was equally exceptional. We particularly enjoyed the wonderful breakfast buffet. The room was elegant and spacious with every detail attended to. The overall hotel decor and furnishings were exquisite. We would recommend the hotel to any visitor to Venice.

Leisure Partner

10/10

Exceptional

31 Oct 2022

John

Perfect location with its own dock for a water taxi. Staff were great especially in the Oriental Bar.
A fantastic hotel for our first trip to Venice.

Leisure Partner

10/10

Exceptional

27 Sep 2022

joe

We had a balcony room - it was incredible! The room was wonderful and the view from the balcony was amazing. We just loved it.

Leisure Partner

10/10

Exceptional

24 Sep 2022

Herberft

Location was superb. Rated 5 stars, but not brassy - done in old antiques which is correct fir Venice. Staff just outstanding - always wanting to help.

Business

10/10

Exceptional

08 Sep 2022

Valerie

Loved the hotel! Very Venetian, staff was wonderful . The restaurant is beautiful, but they should change menu to more authentic Italian.

Leisure Family

10/10

Exceptional

10 Jul 2022

Alnoor

Outstanding property with excellent staff and service. Prime location.

Leisure Partner

10/10

Exceptional

29 Jun 2022

Michael

The hotel staff were incredibly efficient, professional and polite. We had no issues that had to be dealt with; it was simply the day to day attentiveness. The breakfast was absolutely on par with what one would expect from a higher end hotel, and the recommendations for dinner excellent. I would highly recommend!

Friends_and_family Family

10/10

Exceptional

30 May 2022

Tanel

Super location. Super service. Super hotel!

Friends_and_family Friends

10/10

Exceptional

21 May 2022

Iddo

Highly recommended

A great place to stay, wonderful atmosphere, great service, breakfast, location

Partner

10/10

Exceptional

06 Apr 2022

E. Richard

The property is beautiful. The dog friendliness comes at a cost of 30eu per day Room is very small. No desk 2 folding chairs not a king. Two separate doubles.

Leisure Family

10/10

Exceptional

13 Sep 2021

Robert

Perfect location in Venice

Our trip was amazing. The Metropole in Venice is the best location on the island. The hotel if full of charm and history. The staff is excellent.

Partner

10/10

Exceptional

01 Sep 2021

Verified traveler

Great service small rooms

Room was miniature service was exemplary

Self

10/10

Exceptional

08 Aug 2021

Kathy

Beautiful hotel w/fabulous breakfast.

Lovely hotel. Perfect location in Venice. Staff was helpful and considerate. Breakfast was outstanding - pleasant greeting every morning followed by fresh squeezed orange juice and cooked to order breakfast. Really quiet hotel. Was easy to relax and shut out all the crowds.

Partner

10/10

Exceptional

16 Oct 2020

sue

very helpful and polite staff - welcoming. possible tea making facilities in room but understand at this time may be not possible

Leisure Family

10/10

Exceptional

15 Aug 2020

TROY

A Wondrous Hotel

One of our favorite hotels in the world. It’s beautifully complex and filled with stage-like personality. The Metropole feels a beautiful statement against corporate hotels from the moment you arrive. Design-wise, it’s a wonder. The staff is flawless: the garden breakfast team, the housekeepers, the head concierge Giuliano, the barmen Angelo and Bruno. Bravo to all.

Partner

10/10

Exceptional

12 Aug 2020

Declan

reat hotel

The hotel was very welcoming.Staff were fabulous and could not be more helpful.Beds were extremely comforatble.Breakfast on our first morning was a little chaotic but I am sure trying to serve breakfast (because of COVID)instead of buffet is a nightmare.Would definitely recommend teh hotel.Location was perfect

Partner

10/10

Exceptional

02 Aug 2020

Mika

Special place

The hotel looks like a museum, with lots of art everywhere you look. The garden was especially beautiful. Overall very good value for money and very close to San Marco.

Partner

10/10

Exceptional

03 Aug 2019

Verified traveler

From the pickup at the port terminal to the drop off at the airport, the service was impeccable. The staff at the hotel could not have been more kind, friendly or more attentive than what we experience.

Leisure Family

10/10

Exceptional

03 Aug 2019

Verified traveler

Beautiful hotel, great location, all staffs are very nice
! I will definitely returns!

Business Friends

10/10

Exceptional

27 Jul 2019

Rosie

Everyone here treats you like royalty, they are kind and efficient , this is the only hotel I stay at in Venice

Business_and_leisure Partner

8/10

Excellent

16 Jun 2019

Grace

Quirky but pleasant

Despite bizarre decor and uncomfortable furniture, the service is impeccable. Our room was cleaned 3 times per day. Bed & linens were very cozy. Be forewarned that “canal view” does not mean you can see the grand canal from your room, or that you will have amy view at all.

Partner

10/10

Exceptional

13 Jun 2019

Lois

Hotel is historic ,close to St Mark’s Square on the Grand Canal. Smaller elegant rooms. Excellent service. Food is wonderful and pricey.

Friends

8/10

Excellent

05 Jun 2019

Alfred

Great location. The restaurant and bar were great and the service at each of these was excellent. We needed extra towels and at first they hesitated. One of the rooms was not ready on time.

Family

10/10

Exceptional

03 Jun 2019

David

Great location and hotel. Staff were very friendly and helpful. Good and rooms were excellent

Family

10/10

Exceptional

09 Apr 2019

Verified traveler

The staff helped so much to make our stay fantastic, very good position, not far from all the main attractions, all walking distant,

Leisure Partner

10/10

Exceptional

15 Mar 2019

Verified traveler

We went off season in March so the hotel was quiet .

Leisure Family

10/10

Exceptional

09 Mar 2019

Verified traveler

The hotel is fantastic, the atmosphere was beautiful the location was convenient it even had a two star Michelin restaurant with in the hotel. I would definitely recommend it for anybody wanting to visit Venice

Leisure Self

10/10

Exceptional

03 Mar 2019

Verified traveler

The hotel was very unique in its decor, the rooms were very comfortable. Staff couldn't do enough for you. Excellent location for all the attractions in Venice and close to the water buses. Would stay here again if we visited Venice in the future

Leisure Partner

6/10

Pleasant

10 Dec 2018

Verified traveler

Fantastic location
Vey small rooms
Poor breakfast
Very dark place

Leisure Family

10/10

Exceptional

21 Nov 2018

Adam

Venice trip

Excellent. Only criticism would be lack of tea/coffee making facilities in the room (probably an English thing?), otherwise 10 out of 10.

Partner

4/10

Poor

10 Nov 2018

Terry

Location excellent. Room was extremely dark even with all the lights on. It was a very depressing room.

10/10

Exceptional

06 Nov 2018

Verified traveler

Lovely, although quite unusual, old hotel on the Grand Canal. Unusual describes the public rooms which are jam packed with odd collections...fans, corkscrews, beaded bags, etc.

10/10

Exceptional

05 Nov 2018

Jen

Great location and helpful service Oriental Bar is perfect for drinks and lite bits any time of the day

8/10

Excellent

30 Oct 2018

Susan

Great location. Interesting collections around hotel

10/10

Exceptional

24 Oct 2018

Leo

Great location and customer service. The decor and facilities have a unique and fun design. I would stay here again.

6/10

Pleasant

18 Oct 2018

Mithy

Very convenient. Front desk staff snooty about restaurants and try to send you to the most expensive. They must get a kickback for this. Breakfast very average .

8/10

Excellent

07 Oct 2018

Candida

A wonderful property and experience! The gorgeously decorated hotel is located close to San Marcos Square and more importantly, close to the small alleys that lead to colorful neighborhoods and hidden local restaurants. On the grand canal, water taxi stations are close. Professional staff at all levels and rooms beautifully appointed. We give this hotel and staff a deserving 5 stars!

4/10

Poor

03 Oct 2018

Carl

There was major construction with jack hammers and crane right outside our windows. Would have thought we should have been informed of construction as would not have stayed there

10/10

Exceptional

26 Sep 2018

Melody

Staff was extremely helpful. They booked my train ticket, gave recommendations for nearby sights to see, and areas to avoid since I was traveling solo.

8/10

Excellent

15 Sep 2018

I thought the view would be better Also I was lied to by the staff there is no shuttle it costs 60 euros per person to get back to the airport

10/10

Exceptional

29 Aug 2018

Verified traveler

Comfortable, excellent service, great location

Friends

4/10

Poor

27 Aug 2018

khurram

Very simple hotel and very expensive .never be 5star

10/10

Exceptional

18 Aug 2018

Stuart

Beautiful

Superb

Partner

10/10

Exceptional

14 Aug 2018

Verified traveler

Great hotel, beautifully furnished. Right in the centre of the city. The staff were very friendly and ensured we had the best possible experience

6/10

Pleasant

14 Aug 2018

Shannon

Looks better in the photos.

This hotel looks better in the photos. The hotel staff was friendly but wish I would have chose a different hotel. It’s very old. The outlets have two prong, not 3 prong so my adapter didn’t work. The hotels blow dryer started sparking the first day I used it. They said they replaced it but I didn’t trust it after that. Not sure why this is a 5 star hotel. I give it a 3.

Friends

10/10

Exceptional

12 Aug 2018

Nancy

The staff knew us by name and the location was great!

10/10

Exceptional

07 Aug 2018

Kelly

Absolutely amazing!!!

We stayed here for our 1st Wedding Anniversary. It was amazing. We arrived on a private water taxi, at the hotel’s pier. The staff couldn’t do enough for us! They were amazing. Prior to our arrival I had been in touch with the hotel several times via email and each time they went above and beyond to accommodate our needs. The room was stunning, the view of the canal and Lagoon was fantastic. We had a meal in the MET restaurant and the staff were very attentive. We would recommend this hotel to everyone, everything about it made our stay so special.

10/10

Exceptional

29 Jun 2018

Verified traveler

It was Great!! Love it!!! Staff was so helpfull, hotel secure and classy!

4/10

Poor

24 Jun 2018

Verified traveler

The hotel was great location but extremely old, depressing, and creepy. The staff was not very friendly and definitely not attentive.

10/10

Exceptional

22 Jun 2018

Fantastic old world decor.

We love the Metropol in Venice for its amazing collection of items, it's friendly staff and great location. Also a great breakfast. Highly recommend.

10/10

Exceptional

16 Jun 2018

LAURA

Excellent hotel and staff

Partner

8/10

Excellent

22 May 2018

Verified traveler

Good hotel very pricey for the small things and very expensive in the restaurant where the food was not particularly outstanding for the prices charged

6/10

Pleasant

13 May 2018

Verified traveler

Gorgeous hotel. Good breakfast in delightful courtyard

10/10

Exceptional

24 Feb 2018

ALEXANDRA

Delighted

I have traveled a lot in the past 20 years and this hotel is absolutely the best. It was a delight from the time we arrived. The hotel personnel are all lovely people, kind and attentive but not overbearing. The hotel itself is a little jewel, with eclectic design, full of collector's artifacts. The restaurant is simply amazing. The Oriental bar is really cool and has a list of very creative cocktails. I recommend Lady Venice. This is not a cheap touristy place, and as space is precious in Venice, don't expect big rooms. If you are looking for a world class quality it is the place to visit for sure.

Partner

10/10

Exceptional

02 Jan 2018

Verified traveler

As Good As It Gets

Great, staff, location, room. I wouldn't recommend paying the standard room rate, but if you can get it half price as I did during off peak season, then it's worth it!

10/10

Exceptional

04 Dec 2017

Doc Dee

Weekend in Venice

Booked the water taxi from the Airport and got dropped off at the hotel entrance. A real VIP experience.
The local water buses are also fantastic value at 30 Euros for 48 hours.
Enjoy the unique city with no cars or modern distractions.
Great food to cater for all budgets!
A great weekend away!!!

8/10

Excellent

11 Nov 2017

Simon

A characterful small hotel with old world charm

A lovely hotel set on the water front with plush furnishings and antique furniture - very cosy lighting décor, perfect for a winter stay. Staff are very friendly offering very much the personal touch without being overly attentive. Cocktails in the Oriental Bar are to die for, served by very welcoming bar tenders. Only criticism would be nice to have free bottled water in room as cost of water from bar fridge and tax is very expensive.

Partner

10/10

Exceptional

01 Nov 2017

Eric

Classy hotel in Venice

Excellent hotel, first class staff, rooms with laguna view are brilliant (have their own jacuzzi and combined shower/ sauna). Highly recommended.

4/10

Poor

27 Oct 2017

Verified traveler

Skip this hotel

At check in we mentioned it was our honeymoon which he could care less. The man was rude and abrupt and one of the rudest people we encountered in Italy. The other awful place was a restaurant down from this hotel yet the rest of Italy was wonderful.
What was advertised as our room was not what we received and we had to pay an extra $100 a day to have the room that was displayed with the patio. Not sure if the issue was with the hotel or what is being displayed on this site. Very disappointing. The room we received was above the bar and had loud music playing past 11pm. When we called about this since it clearly listed they closed at 10 They were having a special that night which the check in man also failed to inform us about. After a day of traveling the last thing you want is having to hear blaring music over and over. We paid the extra money to get the room we thought we were receiving the following day. This was a much better experience but would still not return or recommend this hotel.
Very pushy about trying the MET restaurant which we skipped and only tried the bar. The bar and drinks were nothing special...go down a few blocks and try Harry's Bar that is expensive but a long history.
Overall, skip this hotel and this area since it is very commercial and crowded. Try around the Rialto Bridge area since it was very pleasant to sit along the water. It is also busy but not as packed with cruise ship traffic.