Name: Paganelli
Address: Riva Degli Schiavoni 4182, 4182, Venezia, 30122, IT

10/10

Exceptional

21 Jul 2026

Freddy

.

Family

10/10

Exceptional

21 Jul 2026

jan-michael

Excellent location. Front desk personnel very accommodating, excelente service. There was nothing that we asked that was not delivered to our satisfaction. Everything close, super walkable to the mayor points of Venezia. On my departure day the water taxi was picking us up at 3:00 am and the guy at the front desk help us with the luggage all the way to the water taxi pier and helped me get into the boat. This was difficult because I can’t lift my legs due to hip and knee problems.
So mane little shops with excellent merchandise just a block away. The rooms super clean but what made the stay was the staff; nice, smiling, going beyond their call of duty to solve any problem you may have.
My next visit to Venezia will be to stay at the paganelli hotel.
C P Miami, Florida

Family

10/10

Exceptional

17 Jul 2026

Luz Angela

Great location

Family

10/10

Exceptional

12 Jul 2026

Tammy

Great view of the grand canal, friendly staff and easy check-in/out….thanks for a lovely overnight stay!

Partner

10/10

Exceptional

03 Jul 2026

Cesar

Excelente ubicación

Family_with_children

8/10

Excellent

27 Jun 2026

george

Absolutely Great location. Steps to the vaporetto stop. Walk to the Basilica. Boat to Murano and airport from the vaporetto stand. Steps to buzzy places to drink and eat. Check in guy was great but they dont really help with booking taxis. I mean you trust hotels more than unknown taxi booking phone numbers. The lift was super slow. We took the steps a couple of times. The air conditioning was ok. Breakfast was good. Value for money and certainly worth staying.

Partner

10/10

Exceptional

23 Jun 2026

Grant

Great Hotel, centrally located! Easy access to restaurants and St. Marks….Highly Recommended!!

Family_with_children

10/10

Exceptional

20 Jun 2026

MUGE

Solo traveler, I had a very comfortable stay there, and location was amazing..

Self

10/10

Exceptional

16 Jun 2026

Kirsten

Terrific location near to ferries and shopping. Loved it!

Family_with_children

10/10

Exceptional

11 Jun 2026

Cesar J.

We are very happy specially we got upgraded room. Alex was very friendly and helpful. The location was very close to everything. The water taxi pick up and drop off in front of the hotel. Perfecto! Grazie!

Partner

10/10

Exceptional

05 Jun 2026

Phillip

Awesome experience

Partner

4/10

Poor

29 May 2026

Mayra Shirley

Ok

8/10

Excellent

25 May 2026

Ma. Donna

great location, good breakfast, old property as expected

Friends_and_family Family

10/10

Exceptional

19 May 2026

Thomas

we enjoyed our stay. The staff was very helpful and the location is great

10/10

Exceptional

04 May 2026

Amanda

Clean rooms!! AMAZING LOCATION and staff is fantastic

Family

10/10

Exceptional

04 May 2026

Katherine

Beautiful hotel, perfect location, easy to access and get around. Loved the rooftop terrace. Staff was so incredibly helpful with navigating the water taxi pick up and much more. Made for a delightful experience all around

Friends

10/10

Exceptional

30 Apr 2026

Barbara

Great hotel. Great location. Helpful staff.

Partner

10/10

Exceptional

23 Apr 2026

Doreen

Great location

Partner

8/10

Excellent

16 Apr 2026

Shivang

Excellent location, small rooms, friendly staff

Family_with_children

2/10

Poor

11 Apr 2026

Chasidy

Rude front desk staff & loud construction everywhere

Self

10/10

Exceptional

11 Apr 2026

Alexander

5 minutes away walking from best of Venice - St Mark’s, Doges. Clean. Small though. Overall great!

Family_with_children

10/10

Exceptional

23 Mar 2026

Zach

Thanks to Hotel Paganelli for making our time in Venice so easy. You guys are great along with the two rooms. Location was perfect,staff was out of this world, friendly and always addressed us by name as we came through the lobby. Huge thank you for arranging our private water taxi on arrival from train station and departure to airport. 10/10 and then some. Thank you. Wish we could visit more often.

Family

8/10

Excellent

21 Mar 2026

Ajit pal

Everything was good 👍

10/10

Exceptional

11 Mar 2026

Ruth

Very comfortable hotel, with fabulous views over the water. Wonderful location with St Mark's and other main sights all close by. Also situated right next to a waterbus stop making journey to airport, Murano, Burano and rest of Venice extremely easy. Staff were friendly and very helpful throughout. Very good breakfast with lots of choice of hot and cold dishes, and gluten-free bread as standard.

Family

6/10

Pleasant

13 Feb 2026

Scott

Room was in good condition but was very tight quarters for 2 adults and 2 kids. Not much room to move around in the room itself. It was hot in the room at night with no way to control temperature, so we had to keep windows open but then the bell tower would ring in the morning and wake us. Additionally, pillows were hard and so sleep was not restful. Breakfast was not included in our price. On a positive note, the hotel location was perfectly convenient, the staff were very friendly and helpful, and room cleaning/turnover was good.

Leisure Family_with_children

8/10

Excellent

07 Feb 2026

Alena

The room was always beautifully cleaned, the staff was polite and helpful. Since I am not very mobile and use a walker, the day before we left, a boy went to see us off at the water bus stop because we didn't know where it was. Thank you very much for your kindness.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Tushar

Great place. Favorite in Venice

10/10

Exceptional

16 Nov 2025

heidi

The room is big, clean, the bathroom has good space , the location is perfect just 5 min walking to san Marcos , the breakfast is plenty and delicious , I would stay again

10/10

Exceptional

10 Nov 2025

Deborah

The room was lovely and clean close to doges palace and st marks square handy for all other sights

Leisure Partner

6/10

Pleasant

09 Nov 2025

Marjan

Staff was great, breakfast was very good. The shower, bidet and sink water didn't drain properly. Water was just sitting there as I'm brushing my teeth and have to stare at the toothpaste water, spit, etc... Same with the shower, didn't drain and I am having to stand in bath scum water.

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

eric

Easy water taxi access friendly staff. Great people watching spot

Leisure Family

10/10

Exceptional

16 Oct 2025

Richard

Excellent staff, very friendly definitely not what previous reviews say. Great location. Great breakfast and staff there excellent service. Would definitely stay and recommend this place.

Partner

6/10

Pleasant

15 Oct 2025

Majelle

Location was great. The hotel is a older and a bit rundown, but overall it

8/10

Excellent

14 Oct 2025

Daniel

The hotel is a 3 star, with a friendly Staff and lovely room decorated in dark moody colours. We found the room a bit too warm, but were unable to get the air conditioner to work. Leaving the window open was not a good choice due to the middle of the night visitors in the street outside. Breakfast at the companion hotel was lovely with great options. Great location, close to San Marco square.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Susan

Beautiful room! Lovely people. Breakfast was great. View amazing.
Your bed pillows were really awful.

Partner

10/10

Exceptional

10 Sep 2025

Elizabeth

Clean room, friendly and accommodating staffs. They communicated well and respond at the right time.
Didn’t realized that after an elevator there would be stairs and few more steps around to get to the room instead of straight one ride on the elevator.
Glass window in the bathroom is still see through.
But other than that everything was good. Thank you.

Business_and_leisure

10/10

Exceptional

02 Sep 2025

John

In the heart of it all

Only stayed one night due to a canceled flight, but we had a great time. Rooms were clean and bed was comfortable. Very small but it’s Venice so understandable. Water taxi from the airport drops you off about 75 steps from the front door.

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Gretel

Amazing hotels and staff. Great location to explore Venice.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Srinivasan

Great front desk folks as they are open 24 hours and kept our luggage while we are away. They are very knowledge able about the surrounding restaurants, especially the vaporetto timings (ferry/boat) and they called and booked a table for us, as they are such a nice people. I can stay again just because of the front desk folks.

Leisure Family_with_children

8/10

Excellent

30 Aug 2025

Hassan

Great property overlooking the water with good rooms and a view

Leisure Partner

6/10

Pleasant

24 Aug 2025

Rajeev

Great location - overlooking the water and ferry accessibility in San Marco area.
We should have looked closer at hotel rating being a 3-star - not the best amenities available (eg restocking body wash/ shampoo was challenging). Hotel staff were friendly enough and accommodating.

Leisure Family

10/10

Exceptional

21 Aug 2025

Beveley

Loved it.

Leisure Friends

10/10

Exceptional

20 Aug 2025

Eleonor

The location is awesome!! Right along the grand canal and steps away from the vaporetto which was very convenient especially if you have luggages. The breakfast was really good with plenty of choices although it’s in a different building it’s not far from the hotel. Our room was on the ground floor facing the courtyard. There’s really not much of anything looking out but who cares if you can walk right out to the grand canal! Room is decent size, we had 2 check in size luggages and had enough room for it. It was weird that the room was next to a bathroom but we weren’t bothered by it.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Barend

So lucky we chose this hotel - such friendly and helpful staff - lovely modern room in a great location! Could not rate it high enough!

Leisure Partner

10/10

Exceptional

18 Aug 2025

Najma

Absolutely loved the stay. Beautiful views of the water, friendly staff, helpful staff and just a great atmosphere to stay in during Venice. The rooms were stunning, modern and just absolutely beautiful.
Would definitely recommend 10/10.

10/10

Exceptional

04 Aug 2025

Patricia Carolina

Excelent staff

Leisure Family

6/10

Pleasant

02 Aug 2025

Lelan

I wasn’t happy with a/c and I stayed in lobby the morning we where going to check out while my family visited the area, my daughter brought me something to eat and I was asked to eat my food in the back room because they didn’t want customers seeing me eat in the lobby. I thought it was very rude, so I’m giving them a bad review!!!

Leisure Family

10/10

Exceptional

18 Jul 2025

Victoria

Amazing place amazing staff who are willing to actually talk to you and recommend non touristy places. Rooms are good sized and clean. Held our bags with no problem after checking out.

Leisure

4/10

Poor

16 Jul 2025

Verified traveler

Unwelcome Treatment and Poor Follow-Up Service

Our stay was unfortunately disappointing. While the staff seemed polite at first, they were ultimately unhelpful whenever we needed anything. We also experienced several inappropriate and sarcastic remarks that appeared to be made simply because we're American, which made us feel unwelcome.

To make matters worse, we accidentally left a pair of slippers in the room. When we called, we were told they had been found. When I asked if the slippers could be mailed to us since we were already at the airport, they claimed the slippers came from another room but that wasn't true of we were still coming.
Overall, this experience was far below expectations.

Partner

10/10

Exceptional

02 Jul 2025

Betty Lou

Thank you

10/10

Exceptional

22 Jun 2025

Selmer

Great location, very friendly and helpful staff

Partner

10/10

Exceptional

20 Jun 2025

Kimberley

Beautiful view of the water from the room. Breakfast was around the corner, but close and with a variety of options. Hotel was conveniently located close to St. Mark's Square and the vaporetto system.

Leisure Family

10/10

Exceptional

18 Jun 2025

Kristina

Great location must book lagoon view! Alex at the reception desk was friendly and welcoming!

Leisure

6/10

Pleasant

06 Jun 2025

Brian

Place was in an excellent location. Room was tiny even for a Europe size room. The bathroom was so small even one person could barely function in. It was clean however.

10/10

Exceptional

05 Jun 2025

AMMARA

I absolutely loved my stay at this hotel, I got deluxe room with lagoon view and it was totally worth it. I just wish I had a tub, but other than that thoroughly enjoyed my stay here. The room was comfortable and clean and spacious, and the staff was extremely helpful. It is very conveniently located near a water bus stop as well as the stop for the water bus to the airport. Far enough from the main crowds, but close enough to walk over would highly recommend this.A hotel to anyone looking for a great stay in Venice.

Self

10/10

Exceptional

24 May 2025

Christian

Great hotel, great view of the lagoon, good location, so easy for the water bus!

Self

10/10

Exceptional

14 May 2025

Judy

Great staff, location

10/10

Exceptional

14 May 2025

Betty

Very nice and comfortable. All the staff went out of their way to make sure we were well taken care of. Excellent staff and accommodations.

Leisure Partner

10/10

Exceptional

26 Apr 2025

JENNIFER

Andre' was incredibly helpful. Great location.

10/10

Exceptional

21 Apr 2025

Wendell

So convenient. So friendly. Walking distance to attractions and Ferry Stops to Islands at the front door.

Leisure Friends

10/10

Exceptional

06 Apr 2025

Andreina

Really convenience

Leisure Partner

10/10

Exceptional

02 Apr 2025

Michael

Perfect location. Friendly & helpful staff.
Beautiful view from roof deck.

Leisure Family

6/10

Pleasant

24 Mar 2025

Verified traveler

Affordable Room in a Great Location

Can't beat the location just 3 minutes from St. Mark's. Staff was friendly, but the room was incredibly tiny, the floor was not level and the mattress was thin and uncomfortable. No breakfast included.

Friends_and_family Family

6/10

Pleasant

21 Mar 2025

M F

My 50th Birthday Celebration!

The cleanliness of the room was acceptable, but considering the price charged (£140.68, excluding taxes and fees), we trust and don’t mind paying when the photos provide a positive impression, especially with an online reservation.
It was my first time in Venice, for my birthday! However, the room size for a couple was quite disappointing.
The space was so cramped that, for my husband to pass toward the bathroom, I had to wait on the other side of the bed.
The passageway couldn’t accommodate two people at once, which was very uncomfortable.
I was particularly disappointed due to my fear of small spaces. I would not recommend the Double Room in the Annex of this hotel for couples.

Partner

10/10

Exceptional

08 Mar 2025

lizeth

The staff was very friendly and the breakfast was delicious.

10/10

Exceptional

09 Feb 2025

Jo

Had great views
Nice room with quirky style
Staff really friendly

Leisure Partner

8/10

Excellent

26 Jan 2025

Paco

The place was so so, but staff was very nice

Leisure Friends

10/10

Exceptional

20 Jan 2025

Malcol

Lovely gem in Venice

We went to Venice to celebrate our 15th wedding anniversary. What a lovely quaint hotel right by the waterfront. An easy walk to all the main well known buildings. River taxis to everywhere (including the airport) outside the hotel front door, a lovely restaurant for breakfast just around the corner. We had an attic room, views of the lagoon at the front, old Venice at the back.

Partner

10/10

Exceptional

19 Jan 2025

Jessica

Lovely room, view and bed! Breakfast was also very good.

Leisure Self

10/10

Exceptional

18 Jan 2025

Frantisek

Love out stay in Venice

Love everything great location and great hotel, friendly staff

Friends_and_family Family

8/10

Excellent

11 Jan 2025

Atinuj

Perfect spot, right across from boat docks, very close to main attractions in Venice. Friendly and helpful staff, good breakfast. Would stay here again.

Business_and_leisure Self

10/10

Exceptional

09 Jan 2025

Holley

The staff were superb

Leisure Self

10/10

Exceptional

01 Jan 2025

Verified traveler

It was nice of them to give us a room way earlier than check in time. Very good location.

Friends_and_family Friends

6/10

Pleasant

24 Dec 2024

Srivats

Great location and close to water taxis and major sights.

Leisure

10/10

Exceptional

09 Dec 2024

Rachel

We loved the view of the Grand Canal from our room, very close to the water taxi, very close to Plaza San Marco, and lots of great restaurants and shops within close walking distance.

Leisure Family

10/10

Exceptional

02 Dec 2024

Tara

Perfect location!

Leisure Family

10/10

Exceptional

04 Nov 2024

Barry

The location takes some beating, right next to St Marc's Sqare. Loved our visit.

10/10

Exceptional

29 Oct 2024

Blanca

Will come back

Incredible time, extremely professional staff and clean service

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Mohamed

Great Location directly opposite to Waterbus station st Zaccarias with direct link to Marco Polo airport less than 100 metres to hotel entrance
Close proximity to SanMarco square active tourist traffic and activity throughout day and early evening
Great dining in close proximity and Breakfast arranged through hotel extremely good selection

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2024

Sydney

This place was perfect for our 1 night stay. The staff was great at communicate via email and in person. They directed us on how to use the Vaporetto to get from the train station to the hotel. The rooms were clean and the bed was super comfortable. We were with a 10min walk to everhthing. And the Vaporetto stop was a minute from the hotel.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Maria

Great location … near water taxi shuttle stop . Quiet at night

Leisure Self

8/10

Excellent

11 Oct 2024

John

I did not like the bed or bedding

Leisure Self

8/10

Excellent

09 Oct 2024

Marjorie

The hotel is in a great location in the heart of it all, overlooking the lagoon and close to St. Mark's Square. We had the first floor room which was economical but has no view and is very small. That said, the room was surprisingly quiet and also clean and well appointed. The staff was super friendly and very helpful. We enjoyed our stay at Hotel Paganelli and would definitely return, but with a room upgrade!

10/10

Exceptional

08 Oct 2024

Renee

Great property in Venice. Comfortable rooms with breakfast included before you explore!!

Leisure Friends

2/10

Poor

02 Oct 2024

Noel

The staff was terrible. I almost missed my flight as a result that there was nobody in the front desk to check out. The front door was locked so you couldn’t get out. I had to go searching for a staff member who was in another bldg. i happened to find a door open in the back of the hotel and located the staff member. In case of any fire, this would be a fire hazard. Also the room was infested with black tiny spiders on the floor. The toilet would not fill up with water after flushing. I had to play with the flushing mechanism in order to fill the tank. Wifi very slow. All in all a bed experience. Will not go there again and will not recommend ever. Location was good however. Only positive.

Leisure Family

10/10

Exceptional

01 Oct 2024

Francisco

Great location. Wakable and easy access to water taxis. Quite, clean and comfortable.

Leisure Partner

10/10

Exceptional

01 Oct 2024

Barbara K.

The staff members are exceedingly helpful and personable. The go out of their way to ensure that guests have a good experience. We loved the location (near the water taxi drop-off and all major sites). The room was a bit small and could have benefited from more lighting, but it was air conditioned and quite comfortable.

Leisure Family

10/10

Exceptional

28 Sep 2024

john

Staff was very helpful. They answered all our questions about the area.

10/10

Exceptional

27 Sep 2024

Jose

Hotel location is great!

Leisure Family

10/10

Exceptional

17 Sep 2024

Ademir

More space washrooms

10/10

Exceptional

02 Sep 2024

Maureen

Delayed flights got us to airport after the water bus had stopped running. The hotel arranged a water taxi for us at 2am. Location of hotel is so close to everything we wanted to see. The stairways were a little 'crazy' but easy enough to navigate with our bags. Room was clean - Bed was comfortable. A/C was decent since it was over 90F when we were there. Thank you for a nice stay.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Kent

Was a nice easy stay

Business_and_leisure

10/10

Exceptional

25 Aug 2024

Omar

Very nice and helpful staff

10/10

Exceptional

25 Aug 2024

Omar

Excellent staff Very helpful specially David Francisco etc

Leisure Friends

10/10

Exceptional

22 Aug 2024

loi

Nice

6/10

Pleasant

11 Aug 2024

Alan

Property location, breakfast and staff all are great. Property is too old. We had problem with the room key card, and staff could not resolve so they gave us traditional key (after spending many attempts). Our room was on the 3rd level and the elevator does not reach the same level of our room so was tedious to get our 3 luggages to and from the room. I will not use this place again!

Leisure Family_with_children

8/10

Excellent

04 Aug 2024

Sergio

One of the rooms we had in the bottom floor was very noisy
My daughter found nail clippings on the floor and the front desk did not seem to take it serious.
One day they forgot to make our room.
Breakfast was very good but the oriental mid age lady that takes care of it wa every rude. The other room we had had a great view of the lagoon

Leisure Family

10/10

Exceptional

04 Aug 2024

Sergio

Convention location, great breakfast, one of the 2 rooms we had was in the bottom floor and was very noisy, my daughter also found nail clippings on the floor. We showed to the front desk and they claim it was my daughters !!! One day they forgot to clean our room and we had to remind them. The bravado was very good but the lady that takes care of it was very rude (an oriental mid age lady)

Leisure Family

8/10

Excellent

26 Jul 2024

Anna

Excellent location steps away from St Marks square and right in front of the vaporetto water taxi station. Excellent breakfast included and the lady working at that restaurant was extremely nice and welcoming.
Rooms are very old and dark it would be great to paint it white replace the curtains with white drapes to show the character of beams and the furniture. For group of 4 don’t get the room that sleeps 4 get 2 separate rooms it costs the same. No iron in the room and I recommend taking your own shampoo and conditioner.

Leisure Family

8/10

Excellent

24 Jul 2024

Vinitha

Great location

The location of the property is great. Just in front of the water taxi stop and next to St. Mark's basilica however the hotel looks very old. Very small room and very small shower. Hardly any place to move around.
The staff was helpful.

Friends_and_family Family