Name: Aiden by Best Western Stockholm City
Address: Alstromergatan, 39, Stockholm, 11247, SE

8/10

Excellent

18 Jul 2026

Rosa

Breakfast was amazing and the staff were so helpful and attentive. Rooms were smaller but the bed was very comfortable and everything in the room was clean. The only downside was the rug in the hallway was absolutely filthy and made the hallway smell so bad. Luckily once inside your room there was no smell at all and no rug. If they remove the hallway rug it would be perfect. I wouldn’t normally write about a rug since I know they get heavy use in high traffic areas but this was absolutely filthy with so many huge stains and the smell made it more noticeable.

Family

10/10

Exceptional

08 Jul 2026

Ciro

The hotel is very well located, just a couple of blocks from the metro station. The personnel at the front desk is very friendly and very helpful, they make you feel at home. The breakfast is very good.
The only thing that may be improved is the garage; they have very limited space. And parking on the street is very tricky; no matter how much you pay attention and try to decipher what the signs mean, you may get a parking ticket.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Karthikeyan

great property.
Excellent staff

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Johan

Ett bra hotel för en bra peng !

Business

8/10

Excellent

02 Jul 2026

Paul

The hotel is interesting ans seemingly carved out of an historic industrial building. The main lounge and restaurant is dark with few windows but attractive. The room decor is very Scandinavian and minimal but does the job.
In any corporate setting the annoyances are the lack of attention to detail in maintenance. My room had a defective bathroom light and the electronic room thermostat was bizarrely located in the bathroom and had clearly failed as the display was unreadable and it just flashed gently! The lift floor needed a good clean after a sticky spillage that was there for days and the hall carpets are badly stained in places.
Overall I would still recommend it, located in a suburban location but convenient for the metro to the centre.

Self

10/10

Exceptional

02 Jul 2026

Karim

Very nice hotel with friendly staff and a good breakfast. The room was clean and comfortable, and the location was great with shops and restaurants nearby. I enjoyed my stay and would recommend this hotel.

Partner

10/10

Exceptional

24 Jun 2026

Owen

Good area, a good walk to old town Stockholm.

6/10

Pleasant

20 May 2026

Evgeny

Yes

Family

10/10

Exceptional

15 May 2026

Ed

Breakfast is ok
Good. Thanks

Self

6/10

Pleasant

12 May 2026

Jeno

The location is great, 5 minutes walk from the metro. The breakfast was also good, with a variety of cold and hot dishes available. The room was clean but a but rundown, eg. peeling paintwork, super scratched flooring. The bathroom was also clean. I had a single room with no windows which I found spacious enough for one person, but also it felt like being in custody.

Self

8/10

Excellent

08 May 2026

Subbarao

The front desk staff is extremely friendly and helpful. The room felt a bit claustrophobic lacking windows. While there was no air conditioning, they provided a table fan in the room, and an extra one when requested. Breakfast buffet was very good. Property was centrally located and easily accessible. Supplies (soap, bodylotion) y quality was lacking, definitely needs improvement - given the price they charge!

Family_with_children

10/10

Exceptional

01 May 2026

Ramon

Good service, next to every tourist attraction and comfortable bedrooms.

Self

10/10

Exceptional

20 Apr 2026

GEORGE BENARD MADONGA

Great service

Self

10/10

Exceptional

11 Apr 2026

Rebecca

Walking distance to restaurants and shops. Place is clean and comfortable. The service is top notch. What ever you needed they went out of their way to help you.

6/10

Pleasant

27 Mar 2026

Marcus

Average stay.

8/10

Excellent

24 Mar 2026

Daniel

Nice stay and great value. Not the closest to the centre if you want easy access to tourist spots

Self

10/10

Exceptional

16 Mar 2026

jean

superb staff and breakfast

8/10

Excellent

25 Feb 2026

tom

Room: good, but not spotless.
Breakfast: very good, self-service
Staff: good

Partner

10/10

Exceptional

20 Feb 2026

Derian

Very good

Friends

10/10

Exceptional

20 Feb 2026

William

The staff were amazing and accommodating, the breakfast exceeded expectations and the accommodation was perfect and extremely clean, would thoroughly recommend

Partner

10/10

Exceptional

21 Dec 2025

samir al

Good stay

Leisure Partner

10/10

Exceptional

30 Nov 2025

Martin

The shared area was a nice place to hang out, the breakfast was super.

Leisure Friends

8/10

Excellent

26 Nov 2025

John

Helpful and friendly staff

Business

8/10

Excellent

24 Nov 2025

Gary

Yes

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Michael

Everything was amazing. Excellent customer service from Angela. Would stay here again.

6/10

Pleasant

29 Sep 2025

Soheila

Mix feeling

The beds and the breakfast were excellent, however, the conditions of the room was very poor
No light, the window was very small. The room was not big enough
Not enough toiletries or space to put our staff. No closet and the floor was very tricky. But the staff were very nice and helpful both on the reception and breakfast staff too.

Friends_and_family Family

10/10

Exceptional

15 Sep 2025

Oi Shan

Clean room

Leisure Family

10/10

Exceptional

15 Sep 2025

Oi Shan

Staff is nice. Room is big enough and comfortable.

Leisure Family

8/10

Excellent

14 Sep 2025

Hyeran

easy access to public transportation.

Leisure Friends

8/10

Excellent

04 Sep 2025

Mo

it's a decent hotel, too dark for my taste, they don't clean room every night, so you will have to request for new towels and trash bags.

Leisure Family_with_children

6/10

Pleasant

26 Aug 2025

David

Rooms were too small and poorly equipped apart from the bathroom which was excellent. Lack of plug points and absolutely not enough room for 2 x people. Duvet supplied was only large enough for one person too.

6/10

Pleasant

25 Aug 2025

John

Too tight in the room, no space to move. Good breakfast.

Leisure Family

10/10

Exceptional

17 Jul 2025

John

A unique, boutique property. Long drinks and beer are available in the lounge / gaming area and limited food is available (flat-bread pizza is pretty good). Helpful, friendly staff. A bit off the beaten path - worth the visit. Be sure to check out the Italian restaurant down the block!

Leisure Partner

10/10

Exceptional

06 Jul 2025

George

Convenient and clean and friendly. The desk staff was great. Especially Angela! We came at the hottest time of the year, so the lack of AC made it a little stuffy at times, but understandable. Very convenient location to all the transportation :)

Leisure Family

6/10

Pleasant

02 Jul 2025

Georg

Elevator was out of order during my stay. Sink in bathroom was blocked and was repaired a day later. I payed about 30% less in other European capitals for larger and better equipped room. Very nice foyer and very good breakfast. Not so far to the metro station.

Leisure

10/10

Exceptional

25 Jun 2025

Kelly

Loved our 3 nights here

Great 2 nights here..amazing breakfast options. Bakery bread was incredible. Easy to access transportation..all staff were helpful and friendly! We had an inside room for 4 people with no window..learned we could have contacted hotel and askes about adding a cot to a 3 person room
Would atay again!

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Samantha

Very convenient and comfortable!

Leisure Self

2/10

Poor

18 Jun 2025

Frank

Worst hotel experience in 40 years

Shower didn't work, not did the lift. The room was the size of a shoebox in a rabbit warren of corridors with inconsistent numbering (H&S nightmare). Don't stay there.

10/10

Exceptional

17 Jun 2025

Aizhan

Very cozy place, breakfast is perfect!

Leisure Self

4/10

Poor

17 May 2025

Csaba

Room cleaning should be after 3 days, but they did NOT do it. I asked for change towel they gave 2 mores but the trash I had to throw out by myself. After my complaint next day there were cleaning and my new clean towels were removed.

Business

8/10

Excellent

04 Apr 2025

Sean

Clean, cozy. Friendly staff. Excellent breakfast!

Leisure Family

10/10

Exceptional

28 Jan 2025

Jade

Everything

Family_with_children

10/10

Exceptional

26 Jan 2025

Aashna

Friendly staff. Private sauna. Neat rooms!

Leisure Friends

10/10

Exceptional

12 Jan 2025

D M

Nice

Good value. WiFi was too weak in the room and no mobile signal so I had to sit downstairs. Which is quite nice anyway. A lot of choice for breakfast.

Self

6/10

Pleasant

01 Dec 2024

Patrick

You get what you pay for. Best if you’re solo traveling this place is ideal, but not with company really.

Leisure Self

8/10

Excellent

19 Nov 2024

ALDO

Close to train station, just a 10-15 mins walk. I did not know there is a free breakfast.

8/10

Excellent

07 Oct 2024

Diarmid

Overall the hotel was decent. The staff were extremely helpful and friendly,breakfast was also really good. My only issue was the smaller room with no windows was a bit depressing and felt a little outdated in terms of bathroom and bed setup.

Leisure Self

10/10

Exceptional

04 Oct 2024

David

Absolutely wonderful staying here! The staff was incredible

Leisure Family

8/10

Excellent

23 Sep 2024

Jason

Good location and value.

Leisure

10/10

Exceptional

22 Sep 2024

Robert

We mistakenly selected a room without a few and would just warn that the photos are not a true depiction of the room. There were no HVAC controls and the room was uncomfortably warm. The staff ran out of fans. The pillows were the size of an accent pillow - the room was smaller than our walk in closet and I am not exaggerating. Staff was nice but I wouldn’t stay here again

Leisure Family

8/10

Excellent

18 Sep 2024

Marek

Stockholm

Locality is quite good. By subway about
15 minutes from the downtown. Friendly crew. Quite clean and very quiet room. Breakfast is great.

Self

8/10

Excellent

15 Sep 2024

Verified traveler

A bit far from tourist places, but walkable to subway. Reasonably priced compared with those in the center of town.

Friends_and_family Family

6/10

Pleasant

09 Sep 2024

Mina

Just ok.

Very simplistic. It is not bad but it doesnt match the price tag.
Very limited available services.
Breakfast was ok.

Partner

4/10

Poor

03 Sep 2024

David. Martin

Tight Fit or skinny compatible

The economy single is the smallest room I’ve ever slept in. I’ve slept in submarines and offshore containers- all had more room. No wardrobe just a coat stand and 4 hooks. No windows. Only comfortable place to sit was the toilet or bed. If you used the chair you had to put it away to exit room. Breakfast had a very good selection

Self

8/10

Excellent

29 Aug 2024

ROSEMARY

I loved how the location of the hotel was so convinient to walk to the shops and train station. Breakfast was fantastic with a variety of choices. My only disappointment was no white towels provided! Next time i will have to pack my own.

Friends_and_family Friends

8/10

Excellent

27 Aug 2024

Lorraine

Aiden Hotel, Stockholm, 8/20 to 8/22/2024

The room was small... had to turn sideways to get into the single bed. But it had windows along all of one wall, the bed was comfortable and clean, and the desk and chair likewise comfortable and serviceable. The breakfast was great! The staff at the front desk were reliably friendly and helpful. Also an easy walking distance to public transportation and a variety of restaurants and shops.

Self

10/10

Exceptional

23 Aug 2024

Tamar

Excellent hotel for late check-in, great breakfast, comfortable room

Leisure

10/10

Exceptional

01 Aug 2024

Shannon

Very clean, great service, nice breakfast and a fun lounge to hang out in. We had a room for 3 and had enough space. Close to bus and subway to get around.

Friends_and_family Family

10/10

Exceptional

16 Jul 2024

Neil

Great value

Business_and_leisure Self

10/10

Exceptional

14 Jul 2024

Ken

Classy

Some staining of carpet in hallway from cleaning materials(?), otherwise perfect!

Partner

8/10

Excellent

25 Jun 2024

Steven

There are several rooms available without windows at a slightly cheaper rate. The double bed is queen size and no room to walk or do sit-ups.

Leisure Self

10/10

Exceptional

21 Jun 2024

Gerson

Nice staff. Reasonable price for Stockholm

Leisure Family

10/10

Exceptional

19 Jun 2024

ALBERTO

Great experience in general, will book again.

10/10

Exceptional

17 Jun 2024

paul

kllkljio

10/10

Exceptional

14 Jun 2024

Mary

A stay in Stockholm during a very warm spell.

Room comfortable, clean, friendly and helpful staff. It was quite warn in Stockholm during our stay and we had to keep the windows open as there was no AC. Our room overlooked a peaceful looking mostly residential street how ever, we were awoken many times by: it sounded like a recycling facility, passing families, rolling suitcases, and a 3:30 am loud serenade by several birds welcoming the early sunrise.

Friends_and_family Friends

6/10

Pleasant

19 May 2024

Colby

The fact that we had to buzz the front desk after 21:00 to let us into the main door was a major red flag. We’ve had bad experiences with that in the past, and there were a couple times we had to wait a few minutes in desperate need of a bathroom or just down right exhausted. The rugs in the hallways are frankly disgusting and need replacing. It was gross to walk on even in closed toed shoes. The room had no central AC, and the street noise was too much with the window open, so it was difficult to get good sleep. The location isn’t all that great, either, and the food options are somewhat limited. The mystery bottle of soap in the shower smelled just like the hand soap, so I might have spent 3 days washing my hair and body with hand soap. The bathroom is terribly configured, the room is exceptionally tiny, and the lack of actual pillows (these were literally throw pillows you put on a couch or chair, not the 3/4 pillows I’m seeing all over Stockholm) and the weird tissue duvets just really topped it off. Staff was friendly, but that’s about it.

Leisure Partner

8/10

Excellent

07 May 2024

Stephen

Staff were very friendly and helpful.

Leisure Self

2/10

Poor

29 Mar 2024

matthew

someone entered my room at midnight

someone walked into my room at midnight, then after they left cane back and started knocking as well

10/10

Exceptional

29 Mar 2024

Evelyn

Great deal!

Beautiful, clean, cozy, great buffet breakfast, even free sauna! The room was tiny but cute. Staff friendly and helpful. Close to metro. Would definitely stay here again!

Friends_and_family Family

10/10

Exceptional

28 Mar 2024

Dorothy

Rooms are very small but a nice property.

Leisure Family

10/10

Exceptional

27 Jan 2024

Sérgio

.

Leisure

8/10

Excellent

25 Oct 2023

Peggy

Clean with good breakfast.

Leisure Family

6/10

Pleasant

24 Oct 2023

Nirorkis

The property is in a convenient location. Transposing very accessible, however, the hotel is not what I expected it. I requested a single standard with window and for a single standard with no window. When I addressed the issue the staff were trying to charged me all over again. After a conversation with the hotel and Expedia, the hotel staff decided that they were going to upgrade my room for a small charge. Even though, I got the upgrade It wasn’t as comfortable as I thought it would be. Regardless of the property overall rating, the staff were really nice. Although, I will not be going back to the same hotel if I ever visit Sweden again.

Leisure Self

4/10

Poor

23 Oct 2023

Nomaan

good location, basic room

Leisure Self

10/10

Exceptional

25 Jul 2026

Cindya Perthy

The staffs were wonderful! Breakfast was also good!

10/10

Exceptional

24 Jul 2026

Benita

Supertrevlig personal och bra läge till tunnelbana.

Friends_and_family Family

10/10

Exceptional

24 Jul 2026

Bengt Göran

Utmärkt personal! Utmärkt frukost! Tysta rum!

8/10

Excellent

23 Jul 2026

Brynjolfur

Fin säng, men rumet litet. Hjälpsam och fin personal. Frukosten fin. Glömde örhängen men inget problem att skicka dom til mig med posten.
Tack för mig

Friends_and_family Friends

10/10

Exceptional

23 Jul 2026

Michael

Fräscht och rent
Bra frukostbuffé

Centralt och bra läge

10/10

Exceptional

23 Jul 2026

Jeanette Thordis

Fantastisk personale❤️ drar dere til Stockholm så bestill rom her.

8/10

Excellent

23 Jul 2026

Eva

Trevlig tjej som tog emot oss. Trots lite mycket att göra just då !

8/10

Excellent

22 Jul 2026

Mette

Super beliggenhed, kun et par enkelte stop med tunnelbanen fra centrum. Super venligt og løsningsorienteret personale.

Et enkelt ønske er, et opslag på værelserne om at lukke døren roligt og ikke lade den smække, det giver en del genlyd gennem værelserne

10/10

Exceptional

22 Jul 2026

Anna-Carina

Vi är mycket nöjda med våran vistelse.
Mycket trevlig och hjälpsam personal.
Vi kommer tillbaka !

Från
Anna-Carina, Rebecca och Abra

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

Njål Øyvind

Flott opphold på et hotell som hadde alt det vi trengte under oppholdet! Topp personale! Poenget vårt ikke sitte inne på hotellet, så det er en stor fordel at det er kort avstand til både buss og t-bane. Spisesteder like om hjørnet, og en grei spasertur til Rålambshovparken ved vannkanten. Vi kommer tilbake!

Partner

8/10

Excellent

21 Jul 2026

Sarianna

Thank you Ebba for upgrading our room and giving so excellent client service. In addition, the breakfast was great.

Friends_and_family Family

4/10

Poor

20 Jul 2026

Patrick

Stop i avloppet i duschen så det blir övesvämmning när man duschar
Sängen senna gången var en kattastrof gick inte sova i man kände varenda fjäder i revbenen men så är det på Aiden en gången är rummet okay nästa gång kunde man lika gärna legat på en parkbänk

Self

8/10

Excellent

20 Jul 2026

Lilia

The hotel is very nice, with a big lobby where you can read or play games or have a drink. Beware of the Swedish system where some rooms do not have windows, this is stated in the add when you make the reservation. The hotel does not have air conditioning, so it can be challenging if the weather is hot. Otherwise I fully recommend it.

Partner

8/10

Excellent

20 Jul 2026

Randi

Veldig hyggelig og behjelpelig personale! Super beliggenhet

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Margaretha

Mycket, mycket bra frukost i förhållande till rumspriset

Partner

10/10

Exceptional

19 Jul 2026

Maria

Fint rent rum med skön sängar. Tyst och lugnt. Liten bastu finns att tillgå. Otroligt vänlig och hjälpsam personal. Rejäl frukost. Lätt att parkera antingen i P hus eller på gatan utanför. Återkommer gärna.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

anna

Väldigt trevlig personal som välkomnade och förklarade allt man behövde veta. Funkade bra med det lilla rummet om man ska bara stanna en eller två nätter. Väldigt bra frukost, mycket att välja på.

Self

8/10

Excellent

19 Jul 2026

Lars

Mycket trevlig personal och lobbyn är välkomnande.

Partner

8/10

Excellent

19 Jul 2026

Marita

Trevlig och hjälpsam personal, sköna sängar och god frukost!😊

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Jakob

Jättebra och trevlig personal. God frukost, lite missnöjd att det kändes snålt på rummet, ingen kyl, förvaring osv. Men det va å andra sidan det billigaste rumsalternativet. Jättebra i övrigt

Partner

8/10

Excellent

18 Jul 2026

Helene

Meget godt. Men man skal anmode om parkering i meget god tid, da de ikke havde nogle pladser når man var på stedet. Men ellers er der en parkeringshus, men det er noget dyre at parkere i.

Partner

10/10

Exceptional

17 Jul 2026

Stefan

Fint och rent rum, mycket bra frukost god och varierad, trevligt och bra bemötande av personalen, nära till buss och T-bana.

Self

8/10

Excellent

17 Jul 2026

Patrick

Das Peronal war überaus hilfsbereit und hat jeden Wunsch uns von den Lippen abgelesen. Das gebuchte Frühstück hatte alles was man brauchte und es wurde immer frisch nachgelegt. Kein Anzeichen von Überlastung beim Personal. Man kann am Hotel auch super auf den Parkstreifen parken, die gängigen App funktionieren. Die U Bahn und die Busse sind schnell zu erreichen auch tolle Restaurants und Supermärkte sind fußläufig!

Family_with_children

8/10

Excellent

17 Jul 2026

Maria

Bra familjerum. Sköna sängar, bra frukost och aktiviteter för barn i receptions, frukostutrymme.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Jeanette Thordis

Virkelig koselige ansatte som tok godt vare på oss🤩det er shuffleboard og andre spill i resepsjonen. Her kan du ha med hunden din☺️
Anbefaler dette stedet på det sterkeste

Friends_and_family Friends

8/10

Excellent

16 Jul 2026

Anders

Bra frukost god
Mat bra öl

Friends_and_family Friends