Name: Occidental Cala Viñas
Address: AL Coral, 2-4, Cala ViÑas, 07181, ES

10/10

Exceptional

14 Jul 2026

claudia

El hotel súper la vista vale la pena y la comida súper me encantó y el próximo año volveremos

10/10

Exceptional

17 Jun 2026

KAYE

Great hotel, friendly staff

Self

6/10

Pleasant

07 Jun 2026

Josh

Pleasant hotel, friendly and helpful staff. Enjoyed the stay. But, wouldn't stay again. We faced many issues with the rooms that the staff needed to resolve. In my experience, it just makes a 4-star rating. The hotel needs investment in upgrades and maintenance to uphold a 4-star standard, as well as improvements to the quality of its amenities and facilities, which are well below a 4-star standard.

Family_with_children

10/10

Exceptional

27 May 2026

Roy

the room was cleaned, as the door was not closed. when we returned. we loved it though. bringing another two golfers for next year. i would love to know the room we had as i would definitely request that again.

Friends_and_family Friends

6/10

Pleasant

06 May 2026

Michal

Cold food. Buffet heaters and not keeping the food hot. Not much choice with food, only 1 restaurant on premises. After bar closes no access to drinking water on the premises. Dirty beach. Staff ok. Hotel should be more maintained. Reception spotless. The rest of the hotel not so much. Dirty cups everywhere. Room cleaning ladies real angels. Taxi or uber hard to get, be prepared for £70 to drive to Palma one way. Better to rent a car for a full day. Walk to Magaluf (nearest civilisation) around 30mins. There is a bus but goes every hour. Hotel is rather stranded. Would we visit again? No.

Partner

10/10

Exceptional

26 Apr 2026

Charlotte Emma

Fabulous place to stay for a weekend get away in the sun.

6/10

Pleasant

30 Aug 2025

Neil

We've been going to the occidental now for over 15 years but on this occasion we we're disappointed in the dining and the smell from the AC system around the property especially in the dining area.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2025

Chris

The food was great each day.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Carole Elizabeth

We have just returned from a perfect, three generational holiday at the Occidental. We needed a hotel that was a short transfer from Palma airport , close to a beach and suitable for a toddler, teens and 20-30 year-olds and a Nana that likes quiet. The Occidental not only met these expectations but surpassed them. The numerous pools, restaurant and bar facilities, children’s activities and hotel rooms were even better than we could have expected having read some of the previous reviews. I simply do not understand how people can be critical of this hotel or their staff. They went above and beyond and always had time for your queries no matter how busy they were. To those holidaymakers who complained of the noise, I would suggest you ask for quiet rooms. We did just this and they were perfect. To those holidaymakers who complained of the food, I wonder what more they could be expecting as the choice was plentiful. During our holiday, I observed the managers going around and checking on things daily. You can see they really care and want to make our holiday the best it can be and for this I thank them. I would particularly like to mention the staff at the children’s pool. The attendant always had his eyes peeled and this was particularly reassuring when you have children in the water. We enjoyed our holiday so much at this hotel and are hoping to return in the future. Thank you.

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

Nemanja

It is very convenient for familes with kids, the beach is right next door plus you have another lovely beach 17min away on foot. Its sort of isolated so its a perfect getaway for those enjoying nature.
The hotel was decent , good service although it feels that they lack on a number of staff at restaruant and bar area. Nothing major however its area for improvement.
The kids club is great facility , you have 2 hours in the morning and afternoon to leave the little ones and get a bit of a break. The kids entertainer called Andrea was very good , the kids loved going to the club most likely becuase of her. I think they didnt miss a single session which was great.

Leisure Family_with_children

8/10

Excellent

02 Jul 2025

Kimberly

Beautiful beach

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Holly

Wonderful family holiday!

Hotel is really wonderful! We stayed for 4 nights in June. 4 adults and a 16 month old. Swimming pool options are great, Barcy club for the kids was great, buffet options were really varied, waiters and waitresses were very friendly, rooms were comfortable and we had an incredible view over the sea, activities were great. The real gem was you can walk down a small slope and you are on the beach, it’s incredible! Very safe beach with shallow water. We had a wonderful stay here. Thank you!

Friends_and_family Family

10/10

Exceptional

22 Jun 2025

Nicolas

Highly recomend

Business

6/10

Pleasant

06 Jun 2025

Mikaela

Property was ok. Views from the beach were beautiful. The layout is really weird. For an all inclusive, you are nickel and dimed for everything outside of the food/drinks. Room was kind of dated. Food was not great. Staff was friendly.

Leisure Partner

8/10

Excellent

27 Aug 2024

marcelo

I liked the location, the beach, the taxi service and some menus. I think you could improve some areas like swimming pools, food menu and internet signal.

Leisure Partner

2/10

Poor

16 Jul 2024

Maria

More like 2 stars than 4. Property didn’t seem safe, room very basic and smelly, staff lot helpful
We booked especially because of kids facilities but were given a room a building so far from all that is not easy to access with a young child.

Leisure Family

2/10

Poor

01 Jul 2024

SIAN

Awful customer service, rude staff who didn't care about our complaints and ho also lied. We were put in a basement room that had no door on the bathroom, not even a door on the toilet. The room looked like it was being renovated and hadn't been finished - there was a rail where a door should have been. The bed linen was cheap and thin. The aircon didn't work properly. The hairdryer didn't work and was poor quality. There was a cockroach in the hallway scuttling around. This is NOT a 4 star hotel, it would barely scrape a 3 star. Staff made no effort to resolve this and we had to complain everyday and take 30mins daily doing this.When I asked for the room to be discounted they said no but they would upgrade us if we visit again. I would certainly never visit this hotel again - unbelievably awful - AVOID! Expedia should not list a hotel that has no doors on the bathroom or toilet - false marketing which is illegal in the UK.

Leisure Friends

10/10

Exceptional

27 May 2024

Margaret

Nice room with amazing views

Friends_and_family Family

4/10

Poor

27 Sep 2023

LEIGH

No Sun at this hotel, but a very smelly room.

Firstly, if you are planning to go to this hotel for some sun, it's probably not a great idea. The poor design means the swimming pools all sit to the North of the hotel which ensures they are kept in shade all day. Just in case there is an opportunity as the sun moves through the sky, some strategically placed Palm Trees ensure there is still no sun.
Secondly, our room stunk. I mean it stunk. We complained about it and they sent a maid and a handyman who together poured an industrial amount of chemicals down each plughole and hoped for the best. It alleviated the problem for an hour or so, but then the staus quo was resumed. Further complaints to reception meant that we could downgrade to an inferior room but with no partial refund, or we could put up with it. As we were only staying for 3 nights, and we were now on day 2, not to mention that we'd un-packed already, we decided against the move and instead did what we could to stay out of the room. Reception tried to blame the rain that we had seen on Day 2 - but the stink started long before this.
We ended up spending a whole day on the nearby beach as it's the only place that get's the sun. Of course we had to pay for the privilege and we had to travel back across the beach, and back up into the hotel every time we wanted a drink - not ideal!
The experience of a 'Superior Room with views' was really disappointing. I'm normally very positive, but this left a bitter taste.

Partner

6/10

Pleasant

14 Aug 2023

kelly

Not quite a sea view

Booked a sea view upgrade. No rooms available on arrival. Four trips to reception later over 2 days eventually got room I paid for but no refund for upgrade cost for nights we didn’t have it. Overall nice hotel. Decent food. Drinks service at meal time very poor

Friends_and_family Family

6/10

Pleasant

03 Aug 2023

Dana

The location was nice, the hotel could use some updates. Our fridge wasn't working and the A/C smelled moldy. They had decent food and very good entertainment program. Unfortunately loud music on till midnight so it was loud.

Leisure Family_with_children

6/10

Pleasant

24 May 2023

Kerry-Ann

Nice location. Nice room but very noisy above the restaurant and next to the entertainment bar. Not enough staff at bars, regular long queues. Evening Entertainment was poor, you couldn’t hear or see it from the entertainment bar. Food was the same every day. Staff was nice

Leisure Partner

4/10

Poor

07 Oct 2022

Dee

Occidental Cala Vinyes

This hotel desperately needs a refurbishment. The reception area is new and modern , the staff are lovely but the “Blocks” housing the rooms are old and dirty . The pool area was disgustingly dirty . Bird mess left for days uncleaned and sun beds falling apart !

Friends_and_family Friends

4/10

Poor

22 Jun 2022

Thomas

Skip this place

Big family type hotel, tours and discount travelers....type resort. Very noisy,tons of kids, loud music concert at night.....buffet, tiny pools....skip

Self

8/10

Excellent

03 Aug 2021

Verified traveler

Nice location situated alongside a fantastic beach. Very relaxing stay!

Business

6/10

Pleasant

27 Sep 2019

Verified traveler

This property is set on a nice cove, but not unique. There is NO real walkability to other locations or restaurants. You need a car to stay here and be able to do anything. The buffet is edible but definitely not what I would expect on vacation. It’s a little more cafeteria style. Rooms are clean, but outdated. Staff is very nice and the evening shows were at times entertaining. I would say this is best compare to an on-land cruise ship...if I had to do it over would stay on the north side of the island.

Leisure Partner

8/10

Excellent

13 Sep 2019

Verified traveler

Location lovely. Staff very friendly. Food could have been better and an adult bar in main area with options for paying restaurant would have been lovely. We did go to the beach bar a lot.

Leisure Partner

4/10

Poor

24 Jun 2019

Verified traveler

My friend and I booked this resort as it looked fantastic online and we were lured in by the beach that was in close proximity. Upon arrival we were disappointed to find out that it didn't live up to the expectations you'd have from the online photos. I wouldn't recommend this hotel to anyone. Issues we faced were:

1. The maid left our room door open after cleaning the room one day!

2. Attending the buffet dinner any later than exactly when it opens results in trouble finding a table, getting a waiter's attention to order drinks or even getting cutlery!

3. The bar staff did not know how to make cocktails, which was bizarre as they were advertising a cocktail of the day. At one point we were given what was clearly half a cup of vodka with orange juice splashed on top - not my idea of a good time.

4. None of the staff bar the main reception spoke any level of English and instead of working with you would just reply \"no tiendo\" or walk away midconversation. This even happened when I tried to pay a dinner drinks bill, which even if you can't communicate with words surely you've seen a bill before!

5. The beach is not private to the hotel, it is a public beach- not a bad thing- just something that should be more clearly called out. Note that if you want to use the sunloungers it's 13.50EUR for the day, cash only.

6. The hotel claims to have an \"adults only\" pool - they dont. All of the pools are surrounded bY kids.

Leisure Friends

6/10

Pleasant

31 May 2019

Verified traveler

Loved the location of the property right on the beach.

Leisure Family

10/10

Exceptional

28 Apr 2019

Gregory

Perfect- can't wait to return

What an amazing hotel . Considered all our needs. Great for the family but we are coming back as a couple in July as we couldn't get enough!!! :)

Family

6/10

Pleasant

23 Sep 2018

Emily

Food was very bland and/or under/overcooked. I think they should offer fewer options with better quality. I was even less impressed when I had to pay for water with my meal despite paying for hal-board. I would understand paying for alcoholic beverages, but for water? A bit ridiculous. The staff are very pleasant and the resort is kept well. Overall, if you're looking for somewhere to get a nice tan, go for a swim and relax then it's great. A bit annoying to pay the deposit for beach towels and not the best food, but I left feeling happy and relaxed nonetheless.

10/10

Exceptional

11 Sep 2018

Karan

Xtremely happy. Super location. Great staff

Superb hotel and fantastic views. Superb access to the beach and amazingly friendly staff. Helped me with boarding pass printout and generally very courteous.

Partner

8/10

Excellent

20 Jul 2018

Kristen

Nice place

This hotel is well positioned, easy to get to by bus from Palma. The food was good, varied and plentiful. This is a family hotel, we are a couple (who do not have children) and still found it a nice quiet place for a holiday. The \"adults only\" hotel across the bay was noisy late into the night. There we plenty of sunbeds, which you had to get to around 8am if you're fussy about position but there were still others available throughout the day. Swimming in the sea, accessed from the edge of the property was a particular highlight.
Our only complaints are; we booked a double bed but were given two singles so kept falling down the gap in the middle of the night; and the hotel advertise an adults only pool (one pool out of four, leaving 3 for children) yet this pool was also full of children.

10/10

Exceptional

18 Jun 2018

M

Excellent hotel with great setting and friendly staff. We have returned to this property time and time again and feel just as at home whether we go for a long weekend or 7 nights!

10/10

Exceptional

21 Oct 2017

Danielle

Cannot praise this hotel enough!! The staff cannot do enough for you!! Thank you for our lovely stay!

Family

4/10

Poor

17 Sep 2017

emily

Disappointed

After staying at other Barcelo hotels we were extremely disappointed in this one and moved after one night . Having booked a superior plus room it was basically a room with a bed in .
Hotel has lifts but still lots of stairs everywhere you are going
Lots of the sun beds do not get the sun
All inclusive was certainly not like standards of other hotels and there is very little in the area as an alternative
Management staff were helpful when we requested to move hotels

8/10

Excellent

04 Aug 2017

Phil

Close to beach and local bus. Refreshments always

Generally a good experience. The hotel had double booked us on the first night however they found a nearby suitable hotel for the first evening, upgraded us from half board to all inclusive and gave us a beach facing view and complimentary bottle of champagne.
The 2 pools were of an average size however you do have direct access to the beach which worked really well.

4/10

Poor

23 Jul 2017

Verified traveler

Not what u expect from a 4 star hotel .rooms are dark ,and food was bad . No water in the room even if u want to pay for it .
There is no way to call the front desk

10/10

Exceptional

19 May 2017

aimal

Lovely hotel at good location

We enjoyed our 4 night stay
Private beech pool area and cleanliness and entertainment is admirable
They make sure you don't get bored atall every nite they had variety of shows and during day time it was all about several activities
It's best holiday with children
Magaluf and palmanova beaches are very pretty and close by Aswell
The only issue I had was that 90% good container pork so me being strictly no pork eater was left with few choices but they always has fresh fruit to offer so I literally ate vege pizza and fruit through out our stay sometimes fish Aswell
There is no way you can't fell in love with staff

Family

8/10

Excellent

06 May 2017

Mat

Short break away

Lovely spot. Nice small clean beach and crystal clear water. Sun on the pool all day. Food is typical buffet, ok but not amazing, should be something for everyone however. Great for a short break away and possibly longer if your willing to go to the local attractions.

4/10

Poor

12 Oct 2016

Vincent

Was ok, food simple and very similar mostly fish dishes only. Brilliant if you speak Spanish, you get served first at dinner seated first and get cutterly first as well as offered drinks first ow and you get que jump at the bar as well as other privalages such as not paying for drinks which are not included on the all inclusive deal. But hey such is life I guess.

But I must say:
Gabriel, the H and Paulina - I think that's spelt right (the entertainers) are absolutely fantastic, they made the not so pleasant weather and not so pleasant service from other hotel staff so much more bearable. These 3 need a pay rise for what they do it really would be a loss to the hotel if even one of these got taken by someone else. Brilliant group of people such a laugh.

Thanks to these 3 for making my stay feel 5* when I would only rate the hotel a generous 2*

Family

10/10

Exceptional

11 Oct 2016

LAURA

Excellent break

Fantastic friendly useful staff. Excellent strong wifi. Lovely food. Didn't get bored at all. Gorgeous beach. Great spa. Couldn't ask for more.

Family

8/10

Excellent

22 Sep 2016

JennyP

Away from it all to unwind

When we pulled up we thought the hotel was in an amazing location. Sea views were awesome! Check in was very quickly done. The room we should have stayed in was suitable for us. It was better suited to a family as straight outside level with the big window was a smaller pool suitable for children and a play area right by the door. As a middle aged couple we wanted somewhere a bit quieter. Haven't never been in a situation to say anything I was pleasantly surprised hoe accompanying the hotel was. Yes we had to pay a supplement for the room as it was right close to the sea but worth every penny. We got a bottle of bubbly as an apology!
The room was a really good size and the shower was excellent loads of hot water no matter time of day. The rooms were kept to a reasonable standard of cleaning although we had ants which was reported and delt with straight away.
The restaurant was massive and there was a few dishes to chose from. What I liked that there was loads of different varieties of bread and rolls to choose from. There must have been 12!
The times to eat are good too. Breakfast from 7-30am-10.30am Lunch 1-3.30 and dinner 7.30pm-10.30pm. We were only half board but we could either have lunch or dinner which is good if you want to go somewhere but not miss out on any meals.
The location is fabulous if you just want to chill out and not do a lot.
Magaluf and Palmanova are a 10 min bus ride away and Palma a hour.

10/10

Exceptional

21 Sep 2016

Gustavo

The hotel has good rooms, better pools, superb personal an food, with an \"almost\" private beach
There are kitchenettes in the rooms, but we did not use it because the food at the restaurant was unbelievable. Breakfast with at least 5 kinds of cheese, no less than 5 different cold cuts. Ten different pastries, salads, different type of eggs, hot food, yogurt, ice cream, etc, etc. Ah, even Cava !!! (Spanish champagne)
I am not going to describe lunch and dinners, but we could not even tried one forth of the dishes and deserts in every dinner.

The hotel was built surrounded by the \"cala\". Street level is 5 floors above the sea (and beach) level, and the open corridors to the rooms are \"balconies\" in front of the natural stone.

6/10

Pleasant

18 Aug 2016

Jay

Lovely location

Friendly and helpful staff. The hotel reception, facilities as well as the dining area are modern. The food is wonderful with a lot of choice from the buffet however does not cater much for vegetarians.

Lovely beach with beautiful views and great kids pool.

Downside was the lack of cleansiness of room. Although bed and sheets were made the room floor was dusty and not cleaned at all throughout stay.

The beds are comfortable surprisingly as it is literally a mattress on a flat base on wheels. Does not have tea/coffee making facilities which should be standard but this is an extra and you would have to hire out. I would not rate the rooms as of 4* quality at all.

6/10

Pleasant

17 Aug 2016

Verified traveler

Food could be better

Lovely stay but not a fan of Half/Full Board stays. Food is plentiful but tasteless. Its evident that most is frozen or bought in from catering companies. We booked Half Board and from 4th day decided to eat out. Shocking how much food is wasted. Usual sunbed reserved with towels and no one to be seen all day. Hotel Management need to address this. Lots of Russian holiday makers being loud, drunken with no consideration for others. Great location and great hotel staff.

Family

6/10

Pleasant

16 Jun 2016

Hazel

Good hotel close to safe beach.

Mostly suitable for families and children. Would benefit from dance area/disco after 10pm. Entertainment very good.

8/10

Excellent

15 Jun 2016

Verified traveler

Nice Hotel

Great experience! friendly staff. Went to Majorca as part of our honeymoon

8/10

Excellent

07 Jun 2016

Chago

Relaxation

It's a Barcelo hotel, so you pay for quality and service. All was as expected except the check in and the room. The receptionists should greet and welcome the guests to the hotel, I'll got was \"Voucher\". Not acceptable for a Barcelo. For a hotel that just open the room had holes in the walls and needed paint. Not acceptable for a Barcelo.

6/10

Pleasant

22 May 2016

Verified traveler

Nice hotel, but would say more 3 star than 4

My friend and I flew to Majorca (for her 40th birthday treat) with Monarch airlines, who are excellent! Unfortunately we had a VERY STRESSFUL time at airport when we picked up our rental car from GOLDCAR, who charged way above and beyond what we expected on insurance and petrol. Map given with car wasn't good and hotel was hard to find at first and parking was very limited. Hotel reception is lovely, and staff pleasant. We were H/B which worked well for us as we did enjoying checking out other beaches and little towns during the day. Food was really good, but I do think they could offer free tea, coffee and water with evening meal as they don't have it in the rooms. Apart from car hire upset, rest of holiday good!

Family

8/10

Excellent

05 May 2016

Anne

Peaceful off the main hub, but lovely and relaxing. The small cove is a joy to swim in, cold, but exhilarating! One of the better All Inclusive packs I've had, proper, bottled wine served in glass,not plastic, with meals, real brands of Coca Cola, again in bottles. Food and restaurants staff excellent, hard working team. Entertainment AWFUL. Like being in a 70's time warp, just missing The Birdie Song. Lots of early nights and long scenic walks to avoid the drudge of the \"animation team\"... only negative though, all else just lovely.

Family

6/10

Pleasant

23 Sep 2015

Simon

50th Celebration

We had a family celebration, good hotel for group, due to the value for money the Hotel is continually busy, lots of people everywhere all the time and especially during meal times, Sun beds a battle for the prime position this tome of the year (September)food was typical all inclusive mass produced and plentiful would be my only comment, drinks were good and the advantage of all inclusive, lovely little beach and the seas always sheltered. The bay is very popular and totally surrounded by buildings, just round the corner there's lots of more sheltered and less spoilt coves. Not lots going on in the area, no real local bars and restaurants within walking distance,one small beach shack for the football and Rugby, you need to travel to other resorts for a decent night out.

Family

10/10

Exceptional

07 Aug 2015

Valery

Very nice hotel on small beach

Polite staff, nice location, clean sea very good breakfast with Cava, and in generally food is really excellent, not so big but good enough list of vines. Generally very satisfied

10/10

Exceptional

25 Jul 2015

Verified traveler

Fantastiskt

Underbart hotell,bra mat,suveränt animation.Allt var helt perfekt.

Family

8/10

Excellent

19 Jun 2015

GLENN

jobs a good un

good value for money...go all inc

however meals very same for lunch/dinner choice ok

Partner

10/10

Exceptional

12 Jun 2015

Christopher

First time user of Hotels .com. Admin excellent, hotel very good, price structure great All in all a very good experiamce

Partner

8/10

Excellent

30 May 2015

Anthony

Family of 3 (child 6)- May Half term HB break

Free WiFi all over but signal was weak or broken signal, single bed was memory foam and good, site of room - we were in block 3 which was very good sea view and also got no sun in morning but on balcony late afternoon and fairly / very quiet, weather at end of may was perfect for me i.e low 20s and mainly sunny, sandy beach distance was only 30 seconds from hotel and small but sand with sun loungers if you want to
pay more, time /cost/ distance cab from airport was 45 euro took about 25 mins, price of hotel was reasonable and we were half board, most people are full board or all inclusive. All staff were mixed, food was the standard good Spanish buffet but very repetitive, seating is available outside which
is nice with views, etc. Evening entertainment was fair or awful, bathroom was ok with lots of hot water, noise levels were ok as it was mainly families so going to bed fairly early, 2 proper swimming pools , 2 bars and 1 main restaurant .Things to do nearby were extremely limited - the odd supermarket but no bars or shops unless did long walk or got cab to palma nova or magalluf. We did walk around local streets which are full of expensive mansions and also discovered another small beach about 30 min walk
away. Atmosphere was very multicultural and that made entertainment evenings a little lacking and the evening entertainment was held basically outside. Overall happy to go back for a quiet warm break.

Family

8/10

Excellent

04 May 2015

Ronnie

Short Break

Pretty good hotel overall, rooms are a little tired.

Family

10/10

Exceptional

31 Aug 2014

Verified traveler

Loved it

I actually made a mistake booking this hotel, I thought the location was more central and lively. It was a fabulous mistake to make. The rooms were large and comfortable, the fridge was large, the a/c was fantastic. The pools were clean and large. The beach is literally right there! You can book snorkel tours right at the hotel that leave from the adjacent beach. The food at the buffet was different each night and always delicious and well maintained. The servers in the dining room could be more attentive, it is hard to order drinks. We stayed 4 days and never even ended up leaving the property (aside from the beach and tour)! I will definitely return.

Family

4/10

Poor

20 Aug 2014

Dave

Common area's are OK, rooms are not the best

This hotel has its pros and cons.

The common areas are decent. The pools are small but OK, the lobby is nice and the restaurant is fine. The beach area is tiny but nice. I believe this is a public beach and not owned by the hotel.

The rooms and service are very poor. I only stayed two nights, but my room was not cleaned for the duration of my stay. I ran out of clean towels and was unable to call reception or housekeeping to request a clean towel to shower with as the phone in my room didn't work. I had two air conditioner units in my room, but only one of them worked. I was visiting the hotel with friends, in total we had 5 rooms. All of us had issues with the room. One's toilet didn't work for a day, someone else didn't have their room cleaned either, another had a room with a musky smell and had to request a change in rooms, and another air condition unit did not work.

There are lots of odd things with this hotel. One being that you have to rent beach/pool towels. They did not tell us this when checking in so when we got to the pool we were informed. However to rent the towels you have to go back up to reception, pay the $20 deposit, obtain a card, walk back down to the pool area to get the towel. Very inefficient process.

We also had to wait about 3 hours after arriving in order to get into our room as they weren't cleaned yet.

Family

4/10

Poor

18 Aug 2014

Verified traveler

family hotel only

this hotel is only suitable for families not for people without children. Very noisy, no access to pool areas due to children in pool all of the time. Sun beds constantly nabbed early in the morning by guests not even swimming. Too many add ons, i.e. safe, kettle, etc. Basic comfort for this 4 star hotel not met, a very grandiose reception area but then sent to various blocks of accommodation. Had to pay for the use of sun loungers on the beach, the only place we could get a sun lounger without getting up early to nab a sun bed which we refused to do. Dissapointed that despite the fact there was a hob and sink in the room no tea making facilities provided which would have made the stay more pleasant. Will not be visiting again. Noise from the entertainment well into the evening. Fine if you have children.

8/10

Excellent

19 Jun 2014

Sarah

GREAT FOR GET AWAY .

Great scenery beautiful beach very clean. Hotel was very lively and vast. Went on a four day break with a friend and really enjoyed ourselves. Room was clean and ok could do with some modernisation but had everything you needed. Extra was having a fridge in the room what a bonus. Lovely little bar at the back of beach and as we only had half board enjoyed having lunch there. Could not fault the food at the hotel great selection at breakfast and dinner something for everyone excellent. Hotel was quite noisy at night but really good entertainment if you take kids they will love the kids club.

10/10

Exceptional

18 Jun 2014

Verified traveler

Would definately return. Beautiful!

Although I thought we would be more centrally located, it ended up being so nice that we never left to go into town. The rooms were big, the pools were clean and big, the food was delicious. The staff were pleasant and friendly, the beach is so close it really is part of the hotel. We booked a snorkeling tour with H20 Adventures right near the pool, it was terrific, highly recommended. This resort had mostly families, a lot of small children, but somehow this did not disrupt our stay at all. The air conditioning was fantastic!

Family

8/10

Excellent

12 Jun 2014

Julie Foss

Nice getaway

The food was good, beautiful views of the water, good drinks. Nightly entertainment very disappointing and cheesy. Lovely location tucked away from the night scene.

Family

8/10

Excellent

05 Jun 2014

Piotr

Nice

Every thing was greate except AIl Inclusive, because only some menu Items was available (free). Other you have to pay.

Family

10/10

Exceptional

21 May 2014

Bharat

Nice and quite hotel and good facility

Great experience and would prefer to travel again in the same hotel

10/10

Exceptional

15 May 2014

Verified traveler

Great holiday with friends

It was an amazing long weekend break. The hotel is nice location is great food service everything is great. we had a great time. would like to come back.

8/10

Excellent

10 May 2014

Aaron Suits

Good

The location was fantastic. Also, the staff was wonderful and very friendly! My one complaint is that the hotel room had a lot of ants. Our friends' room had the same issue.

6/10

Pleasant

07 May 2014

Verified traveler

Great location, staff great! Food terrible!

Arrived at the hotel and everything was very smooth. The staff at the front desk, bar and the restaurant were attentive. The problem was the food, it was pretty much the same menu for all meals and the quality of the food was poor. The hallways and rooms were dirty and we could not tell each day if the room had been serviced or not. Our garbage was never emptied and the floors were filthy. We did get a great deal and I guess it's true you get what you pay for! The \"hot\" tub was freezing cold and the pool was only heated on the weekend when it seemed that more people were at the hotel. All in all, we did have a good time but will not be back.

Family

4/10

Poor

07 May 2014

Johnny

Entry level hotel for young family on a budget.

Basic good value hotel which as a result was mobbed.
The buffet meals were all plentiful but made with the cheapest ingredients. The dining room was too noisy to hold a conversation in.
There were noisy sing songs every night which made it impossible to get to sleep before 11.30.

8/10

Excellent

11 Oct 2013

Verified traveler

Nice hotel, quiet location, dreadful entertainment

Very welcoming staff; friendly and professional. Excellent buffet food with plenty of choice for both evening meal and breakfast. Nice location next to the sea.

10/10

Exceptional

25 Aug 2013

dave

Very nice hotel.

Beautiful looking hotel with great comfortable surroundings.
Only 20min from airport and 5min to nearest beach ( magaluff ) .

8/10

Excellent

09 May 2013

Tricia

Quiet, beachside location

It was perfectly located for us, visiting relatives around the corner. Food wasn't really 4* but everything else was great

8/10

Excellent

26 Apr 2012

Diana

Mother and Daughter long weekend

Mattress was firm, however generally room was comfortable and large. The other guests were predominately French, a few Russian which the diversity we quite enjoyed the English actually came together the French love the entertainment and joined with in with an exubrance that we English seem to lack, but were very funny to watch. This was a mother and daughter long weekend for sun, sleeping and drinking which it was perfect for, there are few shops across the beach and up the stairs, the resturant sells cigarettes or you can pre order and they will get them for the next day. Food was fine, plenty of fish which I cannot eat, i would imagine a week of the same food would get tedious however the snack bar provide a diverse menu so all in all very adequate. Now the beach, strangely if you are all inclusive (purple band) you have to pay for the beds, read this before so was prepared, but not only to you pay for the beds 9 euros but you have to pay for the umbrella, we said we would move the beds (not allowed)! so another 4.5 euros if you have a red band which we believe was half board you did not have to pay if you stayed on the right side of the beach. umm but it was very clean lovely sand. Decent alcohol was sold and if your cocktail was lacking the staff quite happily added an extra vodka, all inclusive stopped at 11.30pm the it was 10 euros for 2 vodka and cokes (large). We definately saved a fortune by being all inclusive. Cloudy in the mornings then very hot during the aftern.

8/10

Excellent

25 Apr 2012

cath

weekend away

Hotel in pretty location, nice beach and outlook. I would suggest to do all inclusive as no restaurants within walking distance although only 5 minutes from Magalluf in a taxi. we went in April so low season and most sun beds by pool in use already although beach sunbeds free but you have to pay unless on red deal. Food OK for a weekend away, I would think the restaurants would get very busy in peak times.Bar closes early at 11.30pm.

8/10

Excellent

03 Oct 2011

F

Long weekend in Mallorca

This was a good hotel for 3 girls away for a weekend together. Rooms had three beds, balcony, enough storage for three people. Good selection at the breakfast and evening buffets. Pool area in the shade all morning, but the beach opposite the hotel has sun all day. Good bus service along the coast to Palma. Great for 3 nights, if you were there for longer I would recommend a car.

8/10

Excellent

01 Oct 2011

Anonymous in NY

Terrific for a Relaxing Time

This hotel has everything onsite for a relaxing getaway. It is a bit isolated so if you're looking for shopping, entertainment or nightlife, it's not for you. Staff was terrific and very helpful but we were disappointed at the fact that there were no porters to help with our bags.

Partner

8/10

Excellent

21 Sep 2011

Verified traveler

Nice Hotel!

I liked my stay at this hotel overall. The room was clean, the location was very pretty. Right on a cove with very nice coral for snorkeling and swimming. The location was pretty and not very far away from Magaluf. About a 5-10 dollar taxi. You cant walk though. As a home base to explore the island of Mallorca it is perfect.

The things I did not care too much for regarding the hotel were: The \"queen bed was actually 2 twins pushed together. For me personally it was fine because I was alone but if was with a female that would have been a bit cheesy. But othere than that the room was nice. even has a stove and fridge! Another thing was the children. I don't have kids and don't mind them but it is tough when they are screaming around all the time. Also the jacuzzi was not hot at all but actually cold.

6/10

Pleasant

07 Aug 2011

dawn

Sadly disappointed with the Barcelo Cala Vinas

We did not have any problems with check-in or the reception staff as a few reviewers have already commented. Our first issue started on our first morning as we were woken by the scraping and shuffling of what seemed like dozens of chairs. I thought that the maids were particularly noisy cleaning the room above but it turned out we were directly above the main dining room which meant that every morning at 7am we were woken by the cups, saucers and cutlery being laid and then at 7.30 the customers scraping the chairs back and forward. I asked to be moved but the reception staff said the only other room available was one which was directly above the pool bar and main entertainment area which on balance was probably noisier and had a palm tree growing over half the balcony. Frankly, it would have been difficult to sleep any more anyway as the beds were unbelievably uncomfortable and left me with a sore back/neck almost everyday. Please be aware that I'm not \"the princess and the pea\", I can withstand a fair bit of discomfort but this was unacceptable for a 4 star. I also rarely complain about a hotel as I do a lot of research before I go but this hotel absolutely did not live up to it's on-line image. It would seem that other than one lovely British couple who offered us their outside table one lunchtime as they were leaving, every other hotel guest had the manners of swine. I've really never encountered such bad manners before. During high season, the hotel is understaffed at mealtimes and with the exceptio of the a few, the staff look utterly miserable in the main dining room. The food really isn't great. There was always something you could find to eat, but it wasn't great quality and seemed a little repetitive. The barmen in the poolbar seem to only respond to men at the bar and the only time I got good service was when there was a woman serving. The sunbeds are in ridiculously short supply. The hotel is utterly remote and absolutely requires a car. Possibly I found this hotel disappointing as my last holiday was to an Iberostar 3/4 star which was infinitely superior. I'm really sorry to moan on but I was not happy with my stay at this hotel and will make a formal complaint to the management. It's the only time I've come home from holiday feeling tired. By the way, the beach is lovely, but that has nothing to do with the hotel!

4/10

Poor

02 Aug 2026

Maxim

Bei der Ankunft wurde uns ein kleineres Zimmer gegeben obwohl wir das Familienzimmer gebucht haben. Leider war der Grund eine Lüge! Die Klimaanlage müsste repariert werden und am nächsten Tag könnten wir rein. Leider wurde darauf auch nichts. Auf meine Frage ob wir das Zimmer wenigstens sehen könnten - hieß es - aus versicherungstechnischen Gründe wäre es nicht möglich… am nächsten Morgen (Tag 3.) habe ich an der Rezeption angerufen und mich erkundigt ob das Zimmer fertig sei - darauf bekam ich die Antwort - ja - die anderen sind jetzt ausgecheckt. Eine Überbuchung kann passieren, den Gast aber für dumm zu verkaufen und ständig eine neue Geschichte zu erzählen ist schon respektlos! Als wir im gebuchten Zimmer angekommen sind, war die Klimaanlage kaputt… Im Essenssaal ist die Klimaanlage ständig kaputt gewesen, es gab vielleicht 2-3 Tage an denen es dort angenehm war. Im gym waren Geräte kaputt und auch da hat eine von zweien Klimaanlagen funktioniert. Die Anlage ist als ich komplett veraltet, nur der Empfang ist „schick“ gemacht. Das Personal ist leider nicht wirklich hilfsbereit! Als wir in das größere Zimmer umziehen durften, wurde nicht mal Hilfe angeboten (um die Koffer zu holen). In den ersten 4 Tagen habe ich mit 3 Hotelmanager gesprochen, jeder hat sich ständig nur entschuldigt. Das Personal im Essenssaal hat auch gerne mal meine Kinder und mich provoziert, weil wir uns zu 6 an einen 5 er Tisch gesetzt haben - und umsetzen wollten - als alle das Essen hatten.

6/10

Pleasant

30 Jul 2026

Roland

Hotel an sich Preis/Leistung technisch war okay, das Zimmer (Doppelzimmer) war genügend Platz zu dritt ,die Aussicht war schön direkt aufs Meer und es war auch ruhig abends. Das Highlight vom Hotel war für uns der direkte Zugang zum Strand eine schöne kleine Bucht mit sauberem Wasser und die Bucht war eigentlich nie zu voll. Was uns aber jeden Tag gestört hat es gab keine Möglichkeit aufem Weg ins Hotel die sandigen Füße abzuwaschen keine Dusche oder fuẞdusche. Somit ziehen alle Leute den Sand vom Strand ins Hotel. Was wir unnötig finden und es bestimmt Möglichkeiten gibt es schnell zu beheben. Programm für die Kids war den ganzen Tag geboten und jeden abend die Kinderdisco die top war. Die Lage vom Hotel ist auch gut man ist schnell in magalauf und vom Flughafen auch nicht all zu lange entfernt.

10/10

Exceptional

28 Jul 2026

Jonas

Ville ønske bedre rengøring ved poolen ellers ingen anmærkninger.

10/10

Exceptional

17 Jul 2026

Virginie Nicole

Plage à proximité, variété des activités pour les enfants, personnel très professionel

Family_with_children

10/10

Exceptional

16 Jun 2026

henri

Juste un détail important pas de place de parking.

10/10

Exceptional

16 Jun 2026

henri

Super séjour à recommander

6/10

Pleasant

25 May 2026

Chanelle

Bon séjour en globalité :)

Partner

10/10

Exceptional

24 May 2026

Nadine

Ich war mit meinen zwei Kindern dort und wir hatten einen tollen Urlaub. Das Personal ist sehr freundlich und alles ist top auf Kinder ausgerichtet. Es gibt ganz viele Babystühle und alle sind so lieb mit den Kindern. Das Essen war abwechslungsreich und sowohl meine Kinder als auch ich haben immer etwas leckeres gefunden. Meine Tochter fand den Pool super, der an einem Ende flach reingeht. Das war ideal für die Kinder zum Spielen und planschen. Die Zimmer waren sauber und waren gut ausgestattet. Die Lage zum Meer ist toll, man kann unproblematisch zwischen Pool und Strand hin- und her wechseln. Wir haben insgesamt eine tolle Zeit verbracht.

Family_with_children

6/10

Pleasant

23 May 2026

Ann-Kristin

Prisvärt till viss mån, men det finns mycket att önska, rummet luktade mycket starkt av en tydlig mögellukt, alla kläder fick denna lukt. Kaffet i frukost/ buffé matsalen smakade endast mjölk, även då du väljer dubbel espresso. Rosévinet var slut hela tiden. Fanns inget peppar och maten var mycket svagt kryddad i sin helhet. AC:n fungerade inte, startade inte ens. Vi frågade i poolbaren om vi kunde få låna champagneglas till rummet då vi firade en 50-års dag och hade köpt champagne, det gick inte för sig. Recensionen hjälpte oss dock till slut. En av två hissar var trasig hela veckan. Vi bodde på 5:e våningen så blev en hel del väntetid då folk tar hissen för 1 våning. Mycket småbarnsfamiljer ifrån UK.

+ 50 åringen blev uppmärksammad och fick 2 premiumdrinkar i samband med födelsedagen. Underhållningen på dagarna vid poolen var trevlig och personalen ansträngde sig verkligen.

Helhetsbilden blir dock tyvärr inte enligt förväntningarna:( totalt betyg= 🌟🌟🌟

Friends_and_family Friends

8/10

Excellent

05 May 2026

Camille

L’hôtel est jolie dans un cadre sympathique, le personnel est très sympathique, les points négatifs sont qu’il n’y a pas de parking et il n’est pas toujours facile de se garer, et comme dans beaucoup d’hôtel l’insonorisation n’est pas top, on entend beaucoup les gens à l’étage du dessus et les gens qui rentre tard dans la nuit et qui parlent fort ou cri dans les couloirs

Friends_and_family Family

8/10

Excellent

20 Oct 2025

AUBOURG

Beau complexe de luxe un peu cher.

Très beau complexe mais pris d'assaut par des étrangers en \"all inclusive\"

Partner

10/10

Exceptional

30 Sep 2025

Nour El Houda

Hôtel familial très bien équipé, personnel sympa cadre magnifique je recommande

Leisure

10/10

Exceptional

29 Sep 2025

Johannes

Großes zimmer, sauber, super bequeme betten. Nettes personal

Friends_and_family Friends

8/10

Excellent

29 Sep 2025

Helgo

Die Klimaanlage im Restaurant richt nach Schimmel. Die zur Anlage in wenigen Metern liegende Felsen werden nicht von Zigarettenkippen und sonstigen Mühl geräumt.

Sonst sehr gute Hotelanlage!

Leisure Partner

8/10

Excellent

27 Sep 2025

Trond

Iskolde basseng, ok mat, koselig personale.

Friends_and_family Family

8/10

Excellent

11 Sep 2025

Patricia

Gute Abendshows, direkt am Strand, ruhige Lage. Gute Hotelwahl als Reise mit Familie (Kleinkinder/Kinder) super Kinderprogramm. Einzige kleine Bemenglung: Geschirr nicht immer sehr sauber.
Wir würden wieder dort Ferien machen. :)

Leisure Family_with_children

8/10

Excellent

05 Sep 2025

Gustavo

La propiedad está en buen lugar, pero la condonación de las instalaciones no son muy buenas, hay que tomar varios elevadores para llegar a una ubicación, los pasillos son oscuros de los edificios, la comida del bufet no varía mucho,
Rescato el buen personal que poseen, y la ubicación con playa al lago espectacular

8/10

Excellent

19 Aug 2025

Marianna

Location molto bella e sulla spiaggia. Unica pecca è davvero isolata da qualsiasi centro abitato o d'interesse

Leisure Family_with_children

8/10

Excellent

15 Aug 2025

Mauro Antonio

Ottimo soggiorno, grazie a gabry chef e suo fratello Jacopo per il servizio e la piacevole compagnia che ci hanno dato

6/10