Name: Melia South Beach
Address: Avda Notario Aleman, 1, Magalluf, 07181, ES

8/10

Excellent

29 Jul 2026

David

Nice hotel. Its beach side but the beach is not private.

8/10

Excellent

28 Jul 2026

Mayra Alejandra

Overall, the property was good. I've stayed at cleaner locations, and I think the rooms could use some updating. Other than that, my stay was pleasant, and I didn't have any major issues.

10/10

Exceptional

27 Jul 2026

Linet

.

8/10

Excellent

24 Jul 2026

Sophie

Very nice spot, good localisation, some staff are so nice but for other it’s difficult to smile. The pool closed to early, at 18h and opening to late at 10h, the same for the towels. But the room great and the installation and the breakfast too. Good choice to do. Near a lot of bar and restaurant and easy parcking for 30eu days if you rent a car to discover this extraordinary island.

10/10

Exceptional

18 Jul 2026

George

Hotel was very central and the rooms were very clean. We really enjoyed our time there.

8/10

Excellent

17 Jul 2026

Rachel

The location next to the beach was great. The pool areas were lovely and the breakfast amazing.
I had a junior suite which was nice, just some of the furniture looked a little worn. And both me and my sister I a separate room had maintenance issues we had to speak to reception about (the bath wouldn’t drain and the balcony would not lock) neither were actually resolved, The bedding was lovely though.
Breakfast and all food we had was of a high standard.
The pool not opening until 10am was too late with children it should be at least 9am. Lots of families I heard complain about this.

Family

10/10

Exceptional

13 Jun 2026

Danielle

I arrived at approximately 12:00 PM, which was earlier than the official check-in time of 3:00 PM, but I was granted a room immediately. The front desk staff was very helpful and welcoming.

I had a nice, spacious sea-view room, and the water pressure in the shower was excellent. Breakfast was included and offered a wide variety of food options. The food was delicious every day.

Overall, I had a very pleasant stay and would gladly return.

Friends

10/10

Exceptional

10 Jun 2026

Antonio

All was excelente

Partner

6/10

Pleasant

25 May 2026

Charles

The hotel itself is a very nice property in a beautiful location. However the pictures of the rooms can be misleading. While you think you are getting a room with a balcony like the pictures, it’s actually just a tiny little ledge with no space to stand. Additionally, the front desk staff were super unhelpful and a bit rude when we were checking in/inquiring about amenities. We also mentioned our AC in the room not working and were just dismissed. The area itself is also full of partiers and expensive tourist shops, so if that’s not your vibe, then this may not be the best stay. While it’s a beautiful location, I would definitely stay at a different part of the island than this as I know other parts have less tourists while still having gorgeous scenery and beaches.

Partner

10/10

Exceptional

19 May 2026

Diego

Great experience I will definitely recommend

10/10

Exceptional

08 Oct 2025

Yadiumy

We had a great stay at Melia South Beach. Excellent location, beautiful beach and walking distance to many restaurants and shops.

Leisure Partner

8/10

Excellent

03 Oct 2025

Sergiu

The staff was very receptive and friendly, the location is very good , just near the beach, the view is beautiful. One thing we don’t like the most is toilet and bathroom are not properly separated from the room
Overall I could recommend

Business_and_leisure Friends

6/10

Pleasant

01 Oct 2025

Christiana

The reception staff were friendly and the room was spacious. Being right next to a beach club, it is not the most ideal location if you’re looking for a quiet getaway. Had a really awkward and uncomfortable last night at the dinner buffet and the staff were unapologetic about it. I will not be returning.

Leisure Self

10/10

Exceptional

26 Sep 2025

Jason

This property is fantastic!! They had really good music, rooms were very spacious and clean, the balcony was really nice and relaxing and in a perfect spot. Staff was always helpful and attentive. The gym was very handy.

Leisure Self

10/10

Exceptional

25 Sep 2025

Yadiumy

Great location! Rooms are spacious and clean. Excellent views.

Leisure Partner

10/10

Exceptional

03 Sep 2025

ALEXANDER

Great location. Easy access to the beach. Great staff and service. Next to Nikki Beach with great music all day.
I was not happy that there was no chair in the room and extremely small balcony which could not hang bathing suits to dry.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Victoria

Loved it here! It was the perfect location for us to stay our entire stay in Mallorca and did a d ay trips to Sòller area and another day trip to Santanyi area!
Buffet breakfast is absolutely amazing! The pools are lovely, stage is friendly, rooms and facilities are as they look of the pictures!

Leisure Friends

6/10

Pleasant

24 Aug 2025

Vadym

It’s simply not acceptable for guests to monopolize loungers by tossing a towel at sunrise and disappearing for hours. A fair system should allow a short grace period—30 to 45 minutes—after which staff clear unattended chairs and neatly place belongings in a designated area. This ensures everyone has an equal chance to enjoy the pool without playing a daily game of “towel wars.

Leisure Self

10/10

Exceptional

08 Aug 2025

Lior

One of the best hotels in the area

2/10

Poor

21 Jul 2025

Jeffery

Got a call from staff about a noise complaint around 1400 that wasn't us. The staff proceeded to threaten us with security after i politely informed them they had the wrong person. Told them they could come see for themselves and continued to be rude. Also gave us the wrong room even though i paid for a better one. The area is beautiful but the cleaning people would come into our room when i had the do not enter sign on the door

Leisure Partner

8/10

Excellent

20 Jul 2025

Stephanie

Melia South Beach and Melia Calviá are basically 2 buildings but the same resort. The rooms are nice and clean and housekeeping is great. The location is wonderful with the beach and restaurants all right there. Very walkable. We purchased the half board option meaning breakfast and dinner were included. I would only buy the breakfast option in the future. The only dinner included was the buffet and the Calvia and it was not good. We only ate there 2 out of 6 nights and it was not good. They also charge you for drinks at this dinner, even water! I felt nickeled and dimed - we paid for an all inclusive dinner but we had to pay 8.50 EUR for a bottle of water. Also it wasn’t clear that the only included dinner option was the buffet so we went to the seafood restaurant the first night, only to be given a large bill The pool area is very nice and clean. You must put your towels out very early or you will not get a lounger. We ended up purchasing the double sunbeds for 60 EUR per day so we had a place to be. There are only 7 of them and they sell out. I booked them our last days ahead of time. They won’t be available on the same day. The breakfast buffet was really good with lots of options. You can get a taxi to Palma for 45 EUR and the front desk will call them for you. The oceanfront room was very nice but it said there was a balcony but it was only a few inches. The Calvià looked to have larger balconies that you could walk on. Book the calvia and use the South Beach pool.

Leisure Family

6/10

Pleasant

14 Jul 2025

Michelle

You have to pay for nearly every amenity it seems like after already paying plenty for the room. 2/3 of the beach was completely closed for our entire stay which is out of the control of the resort but then they still expected you to pay for a beach lounge chair and didn’t provide any additional chairs near the pool. I’ve stayed at other Melia resorts before and this is by far my most disappointing experience.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Daysi

The hotel is clean, the staff is friendly, the buffet is good, the views are amazing and is organized. The food in the restaurant is gross. My husband ordered a medium well steak and he got well cook that taste horrible, the waitress took it back and he lost the appetite that night

6/10

Pleasant

09 Jul 2025

Bronson

The AC would not get cold, it typically stayed around 20

10/10

Exceptional

09 Jul 2025

Taryn

Beautiful property

10/10

Exceptional

04 Jul 2025

Sandra

Great

Leisure Partner

10/10

Exceptional

29 Jun 2025

Ana K

The hotel staff are amazing, and the hotel is clean and very

4/10

Poor

20 Jun 2025

Faven

I’m only giving 2 stars because Claudia at the front desk was a gem, and the only helpful person at this hotel. My check-in took an hour as I booked a partial sea view room and they gave me a room facing the courtyard. I complained and had 2 staff members check out the room with me in which they just stated they were sold out of other rooms and I could pay an extra $50/night for a better view. I escalated to guest services, and they did nothing for me! My 48 hr holiday started off on a bad note. Their food options were limited, room service menu was poor, and restaurants closed early. I also got the stomach bug after their breakfast buffet that lasted 3 days. All in all, I wouldn’t stay there again nor would I recommend others.

Leisure Self

2/10

Poor

11 Jun 2025

Maydelene

the hotel is beautiful but they have horrible bad service, they have employees for fun, they don't help each other and they close places to eat in broad daylight where you can't even order anything to eat, the room service doesn't work at all, we called at night to eat something and the only thing they had was a wrap with cold chicken without sauce, the air conditioning is limited and in hot weather you literally can't sleep well because it's too hot. I hope they take my comments into account because I really don't want to come to a Meliá anymore, I went to one in Cuba called Paradisus by Meliá and it's a catastrophe and now I come to this one and again problems with the service, let me tell you that you may have the most beautiful hotel in the world but if your service is the worst hotel in the world, thank you

Leisure Friends

8/10

Excellent

31 May 2025

Michael S

We stayed four nights at the Melia South Beach and loved it! Definitely the nicest resort on the beach in Magaluf. Loved the room and frontal sea view. The pool area was clean and well kept. Resort staff were helpful and pleasant. The breakfast buffet had a wide variety of options and was delicious. Suggestions: there is a small table in the room but no chair, would be nice to have a chair to sit and apply makeup etc. Also the bathroom has a light sensor so every time you enter the light automatically turns on which in the middle of the night can be annoying. Takes about 5 minutes for it to turn off. Also the AC could have been 1-2 degrees cooler. The pool area can definitely use more loungers as people put towels on them and save them. One day we had to walk around for quite a while and wait for some people to leave. Can’t imagine what it will be like in high season July/August. Otherwise everything was wonderful and I would definitely stay here again. I think next time I would upgrade and get a room with a balcony.

Leisure Family

8/10

Excellent

27 May 2025

Mahdi

This is a nice hotel in a very live and beautiful neighborhood. The view is magnificent, and the beach is great.
Pools' hours of operation was really awful; 10 to 18 while it's bright and warm from 7 to 21... I didn't like this part.
From reception desk to elevators, there are few steps: no ramp and no body from hotel to help!!!
Showering was challenging too as water was hot and became cold in a second.

Leisure Family

10/10

Exceptional

05 May 2025

Hussein

The property was beautiful and modern. It was mostly clean although we found the room to be a bit dusty and the floor did not feel clean. The room was luxurious and we enjoyed out stay!

Leisure Partner

6/10

Pleasant

01 May 2025

Leeanne

The room was noisy the door was drafty and did not close properly the shower was very hot then cold

Leisure Partner

10/10

Exceptional

06 Oct 2024

Karina

Great stay!

It was such a nice hotel! Everyone was friendly and it was clean.

10/10

Exceptional

03 Sep 2024

Sumer

Everything was perfect! The hotel is in a convenient and beautiful location. The half board was worth it!

Leisure Partner

6/10

Pleasant

26 Aug 2024

Karl

The hotel and grounds are nice, many of the staff are nice, and the food at the hotel is good. However, unfortunately, the hotel next door plays extremely loud rave/dance \"music\" for 12 hours a day, every day/night. So loud you can feel the vibrations constantly, and you can't have a conversation or even hear the TV on full volume! It's like being in a nightclub. If you like that type of thing - great, but if you are looking for something more quiet and relaxing - I'd consider another area.

Leisure Family

6/10

Pleasant

18 Aug 2024

Ahmad

The air conditioning wasn’t great.

Leisure Friends

10/10

Exceptional

22 Jul 2024

ULANA

beautiful room - view - service - breakfast - next to some great wild beaches

Leisure Partner

10/10

Exceptional

23 Jun 2024

Micah

Great hotel and amenities

Great hotel that’s updated and clean. We loved breakfast by the pool and the easy beach access from the property. The room was spacious and comfortable. The only negative we experienced is the AC was not working, maybe only 5% so the room was a tad hotter than my liking. It is in the British party district but we didn’t have any issues with noise. Would stay here again!

Partner

10/10

Exceptional

10 Jun 2024

Claudia

Excellent place. All amenities were great!

Leisure Family

10/10

Exceptional

05 Jun 2024

Agnieszka

Great experience for families, lots of actives for kids and adults, very kind staff, very good

Friends_and_family Family

10/10

Exceptional

18 May 2024

Hugo

This property was beautiful. Breakfast buffet was really good with a lot of variety. Staff very attentive and hotel very clean.

Leisure Family

10/10

Exceptional

27 Apr 2024

Ann-Marie

Loved this hotel!!! So comfy and breakfast was amazing x

Leisure Self

2/10

Poor

02 Oct 2023

Verified traveler

Terrible Hotel if you like good service

Would love to give the hotel 5 stars because of the excellent child care and friendliness of staff. However , no one at this hotel actually takes the time to explain which restaurants are included which restaurants are open at which times ….
At the end of the stay you are bombarded with a HUGE bill despite pre paying for breakfast and dinners…
And if you like room service this is not the hotel for you because the hotel will not show up with extra towels , or food , or wake up calls or anything else you ask for .

Friends_and_family Family

10/10

Exceptional

06 Aug 2023

aleksander

Great location

Leisure Family

8/10

Excellent

05 Aug 2023

Daniel

Very friendly around the pool areas although too many towels os sun beds without people using them for most of the day

Leisure

10/10

Exceptional

09 Jul 2023

Rodrigo

Excellent hotel, in front of the beach, excellent food options with gluten and dairy free options, friendly and kind staff, beautiful beach front rooms. Handicap friendly hotel, near many shopping and dinner options. Breakfast and dinner options are excellent!! We loved this hotel, and definitely will come back again.

10/10

Exceptional

22 Sep 2022

Verified traveler

Amazing spot . Close to beach and not too far from two resort centres.
All faculties on-site

Self

10/10

Exceptional

21 Sep 2022

Jason

Great hotel and staff

Business_and_leisure Friends

10/10

Exceptional

11 Aug 2022

emmanuel

Great location. Excellent amenities.

Friends_and_family Friends

10/10

Exceptional

13 Jul 2022

Isabel

The hotel was excellent. Direct beach access. Great ‘boardwalk’. Many options for eating and enjoyment. Water Sports are also right on the beach at hotel. The room was just perfect to enjoy the sunrise or sunset (sea view). The b/f options was superb. The staff helped us with trip plan & transportation. They had everything on site you could imagine. The room great toiletries, robes and towels.

Leisure Family

6/10

Pleasant

30 Jun 2022

Edgar

The hotel in general is OK. Shower on my room 101 dirty, moldy, it looks like they tried to repaired but the outcome was pour and unpleasant. For a family oriented hotel no entertainment activities for kids at all. Service staff let say it was ok. Exterior areas in general were clean. Reception staff “OUTSTANDING” We probably will continue staying at Meliá hotels, but South Beach at Magaluf will not definitely be our first choice.

Leisure Family_with_children

10/10

Exceptional

12 May 2022

Ian

Limited eating facilities

Leisure Partner

8/10

Excellent

11 Oct 2021

Verified traveler

Niki Beach at your doorstep.

Clean hotel with a great staff right on Niki Beach. Close to everything. Nice lounge and delicious breakfast. I'd choose a Jr. suite next time for the extra room and balcony. And definitely get a room with a sea view...it's worth it!

Friends_and_family Friends

8/10

Excellent

10 Sep 2021

Farid

Staff is great. Manager Louis and assistant Ana solved my booking problem and offered us what we paid for and what is expected. They accommodated us to the fullest. Breakfast and dinner amazing and worth to include half board. Safe clean beach with 3 large pools which are very well maintained every day. Thank you all especially to Alejandro at the front desk.

Leisure Family

10/10

Exceptional

24 Aug 2021

David

Beautiful and amaZing hotel in an excellent location. The beaches were amazing and the free breakfast was very good

Leisure Partner

10/10

Exceptional

06 Jul 2021

Verified traveler

Good hotel

Leisure Partner

6/10

Pleasant

04 Aug 2020

J L

Disappointing

Very underwhelming. I have stayed at a lot of different Melias and this is unfortunately the worst.
Hotel looks good from the pictures but doesn’t quite match up.
It doesn’t help the area around it is poor, thankfully the Magaluf strip was closed but a few bars are still open and the sound proofing is not good, I can’t imagine what it is usually like in the summer.
The rooms are fairly basic but very clean. I did have a powercut, so I informed reception, went out for dinner in Palma and came back. Then had a knock at the door and it was someone coming to fix it hours and hours later!
The hotel corridors are dark, noisy and smell of smoke, it reminded me of a cheap Spanish package holiday hotel.
The staff at the front desk are not the best and very slow.
The pool area is nice but is very shaded, also right next to Nikki beach which is great if you have a day planned there as taxis are always hard to get when you leave and means you can walk next door

Friends_and_family Friends

10/10

Exceptional

10 Jul 2020

RiaC

Stayed before and returned for 5 days just as the hotel opened after COVID. Staff have done a wonderful job at keeping everyone safe. All staff were so helpful and friendly and our room was beautiful. Many thanks

Leisure Family

10/10

Exceptional

24 Sep 2019

Pete

Beautiful hotel. We had such an enjoyable and relaxing stay here. The complimentary breakfast was so good and had everything you could possible want.
Friendly and professional staff. Would totally stay here again.

Leisure Family

2/10

Poor

15 Sep 2019

Verified traveler

If you just graduated from College and your idea of fine furniture is Ikea, this is the perfect hotel for you. The shower door falls apart as you touch it and the minimalist approach is supposed to make the place hip. It doesn't. The staff is made up of very young 20 somethings who cannot care less if you are comfortable or not. They just graduated high school and don't know anything about anything! Like their own country, no less the world. The island has very little to offer and it's the first hotel I've been in that the pool water gets colder as the day goes on. I cannot even comment about the service because it is nonexistent. The food is cafeteria bad and bland. This is the only place in Spain that I know of that can mess up Paella! The Carribean, it is NOT! Oh, did I mention that the beach is cold, unfriendly and you have to PAY if you want a chair!!! Enough said.

Leisure Family

10/10

Exceptional

11 Sep 2019

Ahmad

Location is great on the beach breakfast was good you have to pay for sunbeds on the beach i recommend to get jn .suite not the level did not like the location of the level sunbeds on the beach save your $$ for sunbeds on the beach its worth the money better location and i think its part of the hotel!! Tip bondi beach restaurant is the best in the area for dinner and lunch i definitely recommend this hotel FYI nikki beach wasn't loud they close at 8:00 pm don't listen to the other reviews didn't not know what hell they were talking about !!

Leisure Partner

10/10

Exceptional

10 Sep 2019

Nadav

amazinggggggggg

Friends

10/10

Exceptional

07 Sep 2019

Verified

Perfect location, friendly staff, very accommodating, lots of restaurants nearby, perfect for family, food was great

Leisure Family_with_children

10/10

Exceptional

02 Sep 2019

Miron

Awesome stay!!!

Fantastic hotel right on the beach! Next door the famous Nikki beach club with easy access! Great to be in Malaguf area near beaches bars and restaurants.

Partner

6/10

Pleasant

27 Aug 2019

Christina&Dash

We weren't very pleased with this 4 star rated hotel. Our room overall was ok, except that there was black mold in the shower & above the shower on the ceiling. Otherwise room was pretty clean. The hotel is located in a loud area, we didn't mind, but was woken up a few times. The food at the hotel was just ok, nothing special & over priced. All but one bar tender didn't know how to make drinks (that were listed on their menu). Each person made it differently & it wasn't worth 13€. Service was also VERY slow. The view and pools were beautiful, but unless you wake early to save chairs w/ towels you won't get a seat. One of the 3 pools is mainly for children as well. There were LOTS of children running around too, not sure if it was the time of year that we went or if it's more of a \"family resort.\" Also, they offer \"The Level,\" program to guests. You pay more & are treater better basically, as well as have access to your own pool and beds on the beach. Otherwise you have to pay 20€ per chair or 80€ per bed.

However, the hotel is right on the beach & close to a boardwalk. There are lots of restaurants, although the food options weren't good. We only found one restaurant (Bondi Beach) that had various options, delicious food & great/friendly service.

Leisure Partner

8/10

Excellent

19 Aug 2019

Verified traveler

Great location...definitely a mix between Miami, Vegas with European mix. Nikki Beach next door do you could imagine. Property is spacious and clean. Rooms are clean and great shower products. Breakfast is great with many options. Service in general is Spainish slow. Meaning they think they are moving but generally slow with everything.

Leisure Family

10/10

Exceptional

13 Aug 2019

Audrey

Nice and modern,well located, effect service.

Friends_and_family Family

10/10

Exceptional

11 Aug 2019

Heidi

Everything was great. Loved the bubbles for breakfast. Staff was excellent!

Leisure Friends

10/10

Exceptional

01 Aug 2019

Verified traveler

The service was amazing! I wish I stayed longer in Barcelona just to stay at this hotel!

Family

10/10

Exceptional

26 Jul 2019

Verified traveler

Great location for both couples and families.
Rooms are very modern and clean.

Leisure

10/10

Exceptional

22 Jul 2019

Verified traveler

Great hotel. LOVE the bed and duvet.
Clean, modern. friendly. Good location.

Self

8/10

Excellent

14 Jul 2019

Verified traveler

Easy access to beach, wonderful buffet breakfast, some local access, but must use taxi to get to most activities. Modern minimalist decor. Nice spa with basic services. Worst feature...next door to Nikki Beach with loud music (heavy & constant bass line) from lunch until night!

Leisure Partner

6/10

Pleasant

12 Jul 2019

Laurie

We upgraded to “The Level” and were very disappointed with the advertised VIP level amenities and what we actually got. The exclusive Level pool area only has lounge chairs for about 30 people, so you do not get to lounge by the exclusive pool. The marked area reserved for Level status by the adult only pool is not monitored or enforced, so there are people with general level taking up all of the lounge chairs that are supposed to be for VIP level. Also, if you actually get a lounge chair by the regular pool and want to take a water from the Level refreshment area, they strictly enforce that you can’t take the beverage items outside of that area. Why, when they do not offer enough lounge chairs in that Level exclusive pool area?

Leisure Family

8/10

Excellent

01 Jul 2019

Charlotte

Lovely hotel with friendly staff

Friends

2/10

Poor

20 Jun 2019

philip

A complete let down and dissapointment

I have used this hotel when it was formerly called ME Mallorca Hotel twice and it was an excellent hotel, but having just visited under its new owners Melia South Beach Hotel the standard of this hotel as dropped dramatically, it is definitely no longer a four star hotel, the service was extremely poor, the staff of a very poor standard being very rude and uninterested in its guest, I had to ask for my. room to be serviced having returned in the early evening, balcony door would not lock, and safe would not work, surely all of these issues should have been addressed, before moving. a guest into a room, this hotel is just barely now 3 star, I did not even receive my wake up call on day of leaving, luckily I was awake before I needed it. But having reporting this issue they not have cared less, I will not certainly return to this hotel, along with any future guest I would imagine.

10/10

Exceptional

17 Jun 2019

Giel

Fab hotel

Fab hotel and brekkie

Friends

10/10

Exceptional

28 May 2019

Verified traveler

Great location. Friendly staff. Would stay there again

6/10

Pleasant

24 Sep 2018

CaityCakes

Nice and trendy hotel right on the beach in Calvia/Magaluf. However, it was a bit run down for a 4 star resort. They need better upkeep and couldn't help but feel like it matched the rest of the slightly worn Magaluf vibe. However, great location on the beach, by tons of the party nightlife and a great starting point for exploring the island. They have a small area of parking that's free of charge, otherwise you have to valet for about 30 euros a night. This was never an issue as there was always parking available. Staff was extremely attentive and helpful.

10/10

Exceptional

15 Sep 2018

Debbie

Amazing hotel!

Amazing hotel! Really great location right next to beach, bars and restaurants. Local shop right across the road and hotel is next door to Nikki Beach. Room was modern, clean and beds super comfy. Lovely thick white fluffy towels. Coffee machine and reasonably priced mini bar! Pool area is fantastic with poolside service bringing drinks to you. Lots of available sun loungers! Breakfast was great with loads of selection. Had everything that we needed and wouldn’t hesitate to book again! Only reason marked down was our balcony had frosted glass and therefore had no view when sitting down which was a shame as views of beach were lovely!

Friends

8/10

Excellent

08 Sep 2018

Verified traveler

Great hotel & vibe

Friends

6/10

Pleasant

07 Sep 2018

Thomas

Very nice hotel.
I personally mind the permanent and loud music at the hotel and from the Nikki beach just next to it.

4/10

Poor

29 Aug 2018

johnny!

Lovely hotel near beach

5th year going , very disappointed. Paid for a suite for 5 days had to stay in a Mode room for 1 night over booked. Managers say it was Expedias error !

Restaurant staff, barley beds especially ( Pedro) and breakfast Manager and outside cleaning lady, lovely friendly hardworking people

All other Managers no time for them at all. Tell you one thing and then do something different. Lost all trust with them.

10/10

Exceptional

24 Aug 2018

richard

Good quality hotel near everything

Good mix of nationalities... not too many brits..
Breakfast amazing
Rooms very clean and well stocked

6/10

Pleasant

18 Aug 2018

Alex

Modern hotel close to a small beach. Good food. Nice atmosphere with lounge music playing by the pool and lobby. The loungers at the beach are not part of the hotel. Cost is € 50 for 2 loungers and 1 umbrella. A little bit further, there are cheaper loungers. Service needs improvement. Bar service extra slow. A/C in room does not go lower than 21 degrees Celsius (with the curtains kept closed). Hallway noisy, the room doors are not noise isolated, you hear everything. A bit of a pain when the party goers come back in the middle of the night.

8/10

Excellent

14 Aug 2018

Gjovani

ME Review

Great hotel, front desk could use a little improvement on the customer service end. Amenities were great, the room itself was awesome

Friends

8/10

Excellent

08 Aug 2018

philip

not as good as was

very nice hotel, servicing room was not always done very early, sometimes very late in the afternoon, once was forgotten, I had to get them to service it, slow service at breakfast, but it was ok, as it should be for the price,room for improvement though, I did go there in 2017, quality as dropped slightly.

2/10

Poor

28 Jul 2018

Verified traveler

Refund still outstanding

Hotel required a different card for payment on arrival - no problem. However, they still have not yet sent a refund of the original transaction. Therefore two hotel payments have been debited and I am yet to receive a response from management regards the outstanding refund. Poor customer service prevents any merit.

Partner

10/10

Exceptional

25 Jul 2018

Sergio

Great hotel a bit noisy vecause the constant music

8/10

Excellent

16 Jul 2018

Mike

Great hotel and good location. Upscale atmosphere and nice people. I booked a Chic Suite for a nice view and a relaxing holiday and was very disappointed they gave me a room in the far right corner that had a view of a palm tree with no sea view. I went back and they changed me to another room on Floor 1 that was right next to Nikki Beach. Unfortunately they did not have any rooms higher up with better views available. The new room was a much nicer view than the previous room but still you could hear the boom boom boom of Nikki Beach and the Me Pool music until late in the evening. I would recommend this hotel for the young professional type of a guest that is looking for a nice party. People looking for a quiet hotel might be better suited somewhere else. Great perks of this hotel include easy beach access and access to towels and lounge chairs at the pool and beach. Also, I couldn't find it anywhere on the website but there is valet only parking and it's $30 so be aware of that. I ended up parking on the street so that saved money. Overall, this is a great hotel and the people working there were very friendly.

10/10

Exceptional

07 Jul 2018

Tonja

This hotel was amazing and what I would consider paradise . The breakfast in the morning was exceptional . The rooms were luxurious as were the grounds . Loved that they had an adults only pool. Definitely returning!

10/10

Exceptional

27 May 2018

Inbal

Amazing

Amazing hotel,great location. Saw the beach each day from our window. I was in May with 3 friends celebrating our 40th birthday. Had lots of treets at the passion suite.
Amazing

Friends

6/10

Pleasant

26 May 2018

Carlos

Nice clean hotel, close to the beach and main strip.

2/10

Poor

14 May 2018

Emil

Bad service, not the room we booked

I booked a room with a hot tub in the room as advertised on Hotels.com. However upon checkin, we did not get the hot tub, that we paid for. When I called concierge, they stated that a manager will call me. Which they never did. When I went to front desk, I met with a different person who stated that same thing, that they will notify the manager. The manager never called me nor addressed my room.

Also, the toilet in the room, upon checkin had brown water.

Also, I was charged for 2 nights when I stayed for 1. I noticed front desk that I will be arriving late but they were not able to accommodate.

All these experiences combined together did not provide for a good experience.

I will be requesting a refund for my stay.

Partner

6/10

Pleasant

12 May 2018

Candace

Excellent location, horrible front desk

The location is excellent, literally steps from the beach. However, the staff was seriously lacking...Marta hung up on me not once, but twice when I was calling from the airport. I know it was her because the first time she put me on hold I heard her check someone out in, told them her name, then hung up. The next time I asked her if she had hung up on me, she said she didn’t understand, then hung up again. Once we arrived the staff did not get better. I never at any point saw the “aura specialist” touted about in their descriptions, everything inside the hotel was astronomically priced, and the staff was indifferent at best. The women at the front desk being the worst. I called to ask about the spa, and she said I could go down there and check...the spa is inside the hotel and the people working there are nice, however all the offer is massages, nothing more. The “skin inc” area they talked about is nowhere to be seen, and when I asked the girls about it they had no idea. It’s literally in the catalogue they leave in your room, the pictures are online, as is the description, but it doesn’t exist. Maybe they acted so passe to us because we weren’t in one of their suites, but I don’t see that being acceptable. If we go back to Mallorca we’ll stay at one of the other dozens of beachside hotel options.

Partner

10/10

Exceptional

10 May 2018

Christine

Fantastic Hotel

Great welcome with cold glass of pink fizz, modern rooms with great views. Very smart public areas, adult pool are was lovely

Partner

10/10

Exceptional

04 Oct 2017

Gwen

Staff was friendly & helpful. Restaurant was amazing. The pool was perfect temperature & the room good size, & the bed was so comfortable!!

10/10

Exceptional

02 Oct 2017

Artin

Wow! Amazing hotel.

This is the best hotel I have ever stayed at. We almost extended our vacation just to stay at this location. Staff was excellent, the room was amazing, and the included breakfast was a hit. On the sand with beach beds available. Next to a walk with plenty of restaurants and other stores. Everyone spoke English well, which was very helpful.

Partner

10/10

Exceptional

26 Sep 2017

keitj

Great staff great atmosphere

Really great experience,
Hotel staff excellent in general
Although breakfast was of a very poor standard , not worth the €20 !!
Better off venturing out and finding a proper value for money breakfast .

8/10

Excellent

25 Sep 2017

alex

Overall very good but for the price we paid to stay there breakfast should of been included.