Ambassador Suites Leuven

Belgium , Leuven
LEUVEN, Pa Ezeldijk 14
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75 reviews shown

2/10

Poor

26 Feb 2026

philip

Room smelly and very tired won’t stay again really big smell of cigarettes

Business Self

8/10

Excellent

29 Oct 2025

Randall

Clean rooms, all amenities, great view, exactly what we were hoping for.

Business_and_leisure

2/10

Poor

26 Jul 2025

Elon

This place was terrible and I wouldn’t recommend it to my worst enemy

Leisure Family

2/10

Poor

13 Jul 2025

thomas

Horrible

My stay was horrible, last time i will ever book that hotel again or book on hotels.com.
Checkin was confusing, the lights were turned off because I wasv trying to pay online and it was extremely difficult. I was only able to access the buimding from another couple who had the same trouble accessing. After they had access we entered, got our room key out the box. I continued to try to pay and coukd not. In the midfle of the night i received an email saying i still needed to pay. I was finally able to pay but theights were cut out and was not turned back on until 10am around checkout. Hated the experience.

Partner

4/10

Poor

05 May 2025

James

A word of caution! (dirty and noisy)

While the listing photos were accurate and the beds provided were comfortable (please note: all single beds, no doubles), the overall experience at this property fell significantly short of expectations.

Prior to arrival, we made several attempts to contact the property via email but received no response. Upon check-in, we found the apartment to be in an unclean condition. Although clean linens were supplied twice during our 17-day stay, this did not compensate for the initial lack of cleanliness or the other concerns we encountered.

Noise was a major issue. For the first three nights, loud parties occurred regularly until 3–4 a.m., with music and doors slamming disturbing any possibility of rest. After a brief lull, another group arrived, and the disruptions resumed. Alarmingly, we discovered someone sleeping in the hallway, which further contributed to a sense of insecurity.

The property did not feel safe. We made a point of taking all valuables with us whenever we left the flat, as we did not feel comfortable leaving anything behind. When we raised our concerns with management, we were told that such incidents are common at this location due to the absence of an on-site reception, although we were informed that their other properties do not experience these issues.

Ultimately, we decided to leave early due to ongoing noise and safety concerns. No refund, compensation or apologies offered.

Business

10/10

Exceptional

08 Apr 2023

Luis

Nice property in the middle of town

Leisure Family

2/10

Poor

30 Aug 2022

Ben

Bad stay

There was no confirmation of how to enter the flat which a passcode is needed and no one emailed to notify me.

Also I booked for 5 people and there were only 4 beds!

Friends_and_family Family

8/10

Excellent

03 Jan 2020

Ryan

Decent apart-hotel for the price

A decent apart-hotel for a stay in Leuven. Easy check in, but other rooms were quite noisy which made it difficult to sleep. However, an affordable option for a business stay with more amenities in the room than the average hotel room.

Business

6/10

Pleasant

28 Oct 2019

Chris

Tatty - but OK if on a budget

The apartment was big, the sofa comfy, the WiFi good. But overall tatty. The bed was comfy, but it was two singles we had to push together - so not great for a couple. The bathroom was very dated, bit of mould etc. But shower good. We had a few electrical issues - cooker tripped out one evening, and bathroom lighting was archaic. Good central location. And good answers to questions we had on email. But guy who came to our door asking questions spoke no English at all. For every positive, there was a negative. Wouldn't stay again.

Partner

10/10

Exceptional

19 Oct 2019

Leonardosandova

It is close to the city very good for tourist. Keep it up

Leisure Family

8/10

Excellent

31 Aug 2019

Verified traveler

A spacious sute, but not very clean and only a partially working refrigerator. There is no reception on site and room cleaning costs extra. The elevator was cranky and tended to stop between floors, so nerve-wracking, but always worked in the end. The location is outstanding, with access to all central venues and very quite at night, but there was a children's daycare opposite with almost continuously crying children during the day - rather disturbing.

Business

8/10

Excellent

11 Aug 2019

Verified traveler

Brilliant location - these units could be great

These units are in desperate need of servicing but the location is only a few minutes walk from the historic center, so could be OK if just given a tiny bit of care. I would not recommend these units until basic repairs are made, broken lights and appliances repaired, exposed cabling boxed up, and the entrance and staircase cleaned up from litter and the main door repaired. I only rented two units, other units in the block may be in a better condition.

Family

2/10

Poor

30 Jul 2019

Traveller

First of all, the air condition is broken. and I found the fan, which is also broken. On one bed it's frame is broken. The elevator was broken for several days, and it always smelled like gas.
The room looks clean enough, but it smells mold or fungus.

After spending about 2 weeks I could not put up with this smell anymore.
I was afraid I would become sick, so I decided to change hotels on the way of my period I paied.

I tried to call the number shown in the instruction, but it did not work at all.

So I never recommend anybod to stay here, never ever.
Do not make same mistake as I did !!!

8/10

Excellent

27 Jun 2019

C. Gabriel

No air con provided

The hotel is not so hard to be found but not so easy as well. Being big enough to host its occupants is fair, but the issue with it is that it hasn’t been equipped with air conditioning at all which makes it uncomfortable when temperatures rise above 28 degrees Celsius.
We’ve been given some towels that were leaving traces of cloth on our skin, so cheap toilet necessities on that part were offered.
Apart from the lack of any air con which is vital and most needed in summertime, it was a decent stay though for that peace of mind and personal comfort I would personally recommend a better place.

Family

10/10

Exceptional

18 Apr 2019

Tomos

Short break to visit Leuven as part of a bigger tour of Belgium

Family

8/10

Excellent

05 Apr 2019

Verified traveler

Good location. Basic amenities but good value for money

Business

6/10

Pleasant

19 Mar 2019

Kieran J

Ambassador Suites

Excellent location. Nice apartment. WiFi not very good. Kettle didn’t work. Wallpaper peeling a little. Concierge link on website not functioning

Family

8/10

Excellent

02 Feb 2019

Verified traveler

I stayed here with my family and it was excellent value. Close to train station, middle of city centre to restaurants and shops. Room was clean and came with two bedrooms, large sitting and dining area with kitchenette including two burners, microwave, electric kettle and coffee maker with utensils and plates for 6. The biggest concern is that the suites are in need of redecoration as wallpaper was beginning to peel. There is a small lift to access rooms on upper floors and I found this more practical than using the stairs which are a tight and steep spiral. The suites are located in a small courtyard which was quiet, and you'll find a bicycle shop and what looked like a very nice fondue restaurant which always seemed buzzing with customers. The suites had good WiFi on all floors, and there is a small vending machine on the ground floor. TV options were catered more for French, German and Spanish speaking viewers, though there was CNN and sky news. The suites offered a late check out for €20 until 1300, rather than standard 10am, or €50 until 1700. You can also check in earlier, but I forgot the quoted price.

Overall, I would happily stay here again with my family.

Business_and_leisure Family_with_children

6/10

Pleasant

20 Nov 2018

Lennard

Spacious room, however not very luxurious or clean. It's ok for a couple of nights.

4/10

Poor

28 Oct 2018

James

I sent an email to hotel to check my request twice but i did not get any feedback yet. It seems like no one has interest on guest’s complain or request. I felt very uncomfortable in this. It was about daily house clean fees and they charged extra day of house clean fee.

6/10

Pleasant

23 Oct 2018

Ian

OK but not great.

Good location close to the center of Leuven. It got the description of a \"suite\", just, with the facilities provided. The room felt a bit shabby, with some peeling wallpaper, blown light bulbs etc. The provided coffee pot was filthy. Internet was OK but not great. Just average overall.

Partner

6/10

Pleasant

04 Oct 2018

Shibesh

Average

Cozy, little place. Furnished. Enough area for 2 people. Located at the center of the city, but slightly hidden. Good wifi. Flexible check in. Cleaning services only once a week. Bathroom and toilet do not any exhaust. Bed could have been better. You can hear the sounds from other room and from the people living up

Partner

10/10

Exceptional

02 Sep 2018

Jory

Great value for the size and stay. The checkin went easily even though no one was there. Would gladly stay there again, space was very large and comfortable.

2/10

Poor

21 Jun 2018

Hiroko

Terrible

We booked that night. We have been waiting at the entrance for a long time.It was written that it can correspond until 11:30 pm. It was at 22 o'clock we went. But neither the phone nor the e-mail corresponded.
Should have a front desk and respond firmly.

8/10

Excellent

17 Apr 2018

Verified traveler

Very close and central

Very good heating and hot water supply for showers.

10/10

Exceptional

22 Dec 2017

Petronella

Leuven city

A very good choice in the city center of Leuven.. Within the walking area and car-parking round the corner..
A clean apartment with a lot of space.. All necessities are there.

Family

8/10

Excellent

15 Oct 2017

Verified traveler

The location in Leuven is very convenient and the arrangements for access to the apartment were clear and efficient. I would have liked an earlier check-in time than 16.00 but the facilities inside the apartment were very good. Well worth a stay for a short business trip.

6/10

Pleasant

21 Sep 2017

Tracey

Hotel in good location

Hotel clean on arrival. Good access instructions. Car park close by.
Second bedroom off lounge with a curtain as a door. Lamp not working in bedroom and twin beds although had requested a double. No window in second 'bedroom ' so very warm ( in September). No plug in bathroom sink. Early check out at 10am- option for late check out was expensive.

2/10

Poor

22 Jun 2017

Verified traveler

Needs work.

Better alternatives out there for the money... Unclean, un-maintained; half of the bed slats were missing, half of the lights didn't work. Glasses unclean. Toilet had... Plumbing issues. Sink hung away from the wall. I stayed when it was hot. You WILL get eaten by mosquitoes if you attempt to stay cool by opening the windows. Terrible night's sleep. I'm afraid I won't be staying again.

4/10

Poor

23 Feb 2017

DIMITRIOS

Low quality furnished appartment.
Bad wifi
Low pressure water in shower.

6/10

Pleasant

11 Feb 2017

Scott

It was OK.

Be aware that this is a minimal service establishment. I didn't have any problems with my room but, if I had, it would have taken a while to get them dealt with since someone would have had to drive over to the hotel. They merely leave a room key for you in a safe. The area around the hotel is safe but dull at night, since it's a shopping district. It's an easy 10 minute walk to the nightlife district, though. The hotel is also fairly close to the train station, which is convenient. However, the hotel lost hot water for several hours, lost power at least twice, though only for about a minute each time, and the (for some reason 8) wi-if networks were brutally slow - with a download speed averaging less than half a MB per second. Nevertheless, if you can book at a sale price, it's worth it.

8/10

Excellent

05 Mar 2016

Adrian

Nice hotel very clean and tidy and convenient for shops and restaurants, would certainly book again for our next visit.

Family

6/10

Pleasant

04 Oct 2015

Verified traveler

Hard to find location

First, finding hotel was really difficult.
There was no sign form the street.

No staffs available on site.

8/10

Excellent

12 Jun 2015

Verified traveler

OK, but no service.

There is no service to speak off - you get an email with the code for the front door and the safe where you find the key. We never (in three days) met an employee. the location is close to the interesting part of the center, but in a rather unattractive corner (inner yard of a commercial area) - not sketchy, just not as pretty. Wifi is free in the apartments, but limited to 400mb/day per device. I wonder what the breakfast would be like given that there was no reception etc... we did not try that option. the parking right in front of it is nominally a pay/hr parking lot, but the barrier was open when our time was up so we did not have to pay for that:)

Family

4/10

Poor

11 Jan 2015

Nathan

Dissappointed with everything but the neighborhood

Price was misleading. I asked for a quote for 3 people, and was given a price, but later was charged an extra 23 euros for the 3rd bed. VERY difficult to find, even with GPS. It is on a walking street and poorly labeled. There is no desk to check in, and if I had not checked my email the morning that we were supposed to arrive (often while traveling I cannot check email), I would not have even had the codes to get in the door but would have been locked out on a cold rainy night to go find the sister hotel to try to get in. Room itself was just acceptable (smelly and only moderately clean). Don't plan to use the kitchen much.

Family

6/10

Pleasant

24 Dec 2014

Verified traveler

This place is hard to find

It would have been a very nice place if it is better maintain and clean.

Family

10/10

Exceptional

03 Oct 2014

Maria

super nice apartment for the price

super pleasant , super friendly staff and helpful, strategic location

8/10

Excellent

23 Sep 2014

Verified traveler

Not quite a hotel, not really a suite

Location good, price very good - especially if you have a family or group of friends. It's more of a 'rent' an apartment than a hotel or suit.

2/10

Poor

24 Aug 2014

Sabina

looks clearn, but ...

Unfortunately, my room was the worst one among those I've ever had before. Generally, the room looks clean and hotel location was good. However, the bathroom was deadly and terribly stinking for some reason (I did not investigate why it was so because I do not want to realize what was the cause). It was less than reasonable for cost. Maybe, the other rooms were fine, but you might be unlucky. If your nose would not work at all, I would recommend. Otherwise, not at least this room.

6/10

Pleasant

11 Aug 2014

GMS

Good for overnight stop

We stopped in Leuven on our way back to the uk, to break up our 900 mile journey.
The Ambassador Suites were ideally located and functional.

8/10

Excellent

18 May 2014

Larry

Spacious apartments in the center

Ambassador Suites is located conveniently off the main street of Leuven, and offers spacious accomodation for a temporary stay for those who do not want or need a full hotel service (although most facilities are provided- at an extra cost). The apartment was spacious although a bit dated in decor and not as lit as you may like. I found nothing lacked except for an iron (but there is an ironing board) so it's recommended for those that prefer a self-catering holiday or a group vacation.

4/10

Poor

14 May 2014

Jarda

The appartment was pretty large and practically and quite cosily equipped. I missed some carpets because the floor tiling and laminated floor were quite cold. The cleaning was not done too good and there was apparently some problem with the toilet outlet in my room that returned sewage and therefore smelled. There is no manned reception at any time so you receive access codes for entrance and safe to retrieve your key but it was announced in advance - this is not a standard hotel. The hotel is very well situated within the town centre just a couple of steps from the main streets and square with the old city hall. Shops (grocery ..) are nearby, even it was possible to find a free park place which as I found out is a real problem in Leuven. A had a problem finding the hotel when arriving, Leuven´s centre consists of scores of small and narrow lanes, GPS did not work, but it is not a problem of the hotel. Overall I would go there again.

6/10

Pleasant

14 Feb 2014

Tom

Spacious, but badly lit and poor wifi

It's remarkably big and you get a nice window. No idea what they were thinking with the lighting though. Not enough lights. cooking in the kitchenette at night is horrible, and the bathroom was also really dark.

The sofas and bed were both comfortable.

I didn't really understand how wifi was supposed to work, I managed to connect to wifi on my phone for a few hours until it unexpectedly stopped working and I could not connect my laptop at all. This was annoying because I wanted to check my emails in the morning but couldn't.

Also the walls are very thin so when some people came home past midnight it woke me up. I would bring earplugs.

6/10

Pleasant

30 Oct 2013

Søren

1 room with mezzanie with bed and low seiling which made it almost impossible to sleep there - TO HOT !

8/10

Excellent

01 Aug 2013

Verified traveler

The nets on the windows are desired to protect from mosquitoes. A ventilator would also help a lot. It looks like a ventilation of the building is not well designed. The towels do not look fresh. On the trash bags downstairs English explanations would help.

8/10

Excellent

03 Nov 2012

Verified traveler

This was a great place to stay with 2 nice bedrooms and a kitchenette and a living room. The bad thing about this was that the road was totally blocked to the hotel due to construction so we had to lug our suitcases up a hill to reach the place. But I would stay there again once the road reopens.

2/10

Poor

24 Sep 2012

Leuven visitor

Very dirty floor

Certaintly the Ambassadors Flat Leuven didn't fulfill my expectations. The check-in is from 4 pm and there is no staff there to receive you. Therefore, it you arrive before 4 pm (which was the case) you cannot leave the luggage there. Besides this, to get the key of the room, you have to call to a Belgian telefone number where at the other side there is someone giving instructions such us, press the code XXXXXX, go to the black box, press the code XXXXX and get an envelope where your key will be in there. I found it annoying not to have the chance to talk directly with the staff... Finally, on top of that, once I see the room, I found that there is hair all over the floor!! Long-black hairs. Pretty disgusting and inadmissible. But since there is no personal there, I could not complain directly, I had to call again to the Belgian misterious voice who, after a asking me all sort of strange questions such as \"how many hairs are there\" or \"are there other things on the floor besides hairs\" ¿? told me that he would send someone to clean the room.

6/10

Pleasant

24 Oct 2025

Tsunehiro

シャワーの水圧が低かったのはちょっと不便だった点。ハンドソープだけでなくシャンプーがあれば良かった。

Business Self

6/10

Pleasant

03 Oct 2025

Mariano

La hora de check-in es muy tarde y la de check-ot muy temprano.
Solicitamos saber condiciones para salida después de 1 pm y no me contestaron.
Por lo demás ok .

Leisure Partner

6/10

Pleasant

24 Sep 2025

Camilla

Bra beliggenhet. Leiligheten inneholdt alt man trenger. Noe dårlig luft, og det kunne vært renere.

Business

6/10

Pleasant

28 Apr 2025

Aurélien

Bien placé mais mal entretenu, serviettes déchirées, torchons brûlés.

Leisure Family

8/10

Excellent

30 Sep 2024

Sigmund

Decent place for a stay. The bathroom could use a bit of an upgrade. Toilet had a very weak flush, and the cleaners had not cleaned the toilet. There was a bit of mold in the shower and bathroom ceiling, but it wasn't as bad as some of the reviews make it out to be.

The room itself was clean and decently large. There was a couple of teabags and sachets of instant coffee.

Business

2/10

Poor

17 Sep 2023

Iñaki

Su confirmación de reserva informa que el check in está abierto hasta las 00. Sin embargo, a las 9:30 ya no hay nadie y nadie contesta al teléfono. Un cartel indica que la r de ración volverá a estar abierta de 9 a 10. Pero de 9 a 10 no hay nadie y cuando cogen el teléfono informan que la recepción no está en el hotel y se niegan a proporcionar hoja de reclamaciones.

Leisure Self

2/10

Poor

07 Aug 2023

Luz Paola

Necesito el reembolso de inmediato ya que no tuve el servicio, el hotel NUNCA mando información para tener acceso y hasta el día hoy no contesta. Quiero el reembolso ya que esto parece un fraude

8/10

Excellent

24 Apr 2023

GERMAN A

Good for short stays

It was a very big space and well located. However, it was not very clean and there was a bad smell all the time.

Business

4/10

Poor

11 Mar 2023

DIDIER

Un sejour sans chauffage, oblige de dormir avec des pulls. Des toiles d'araignees, des traces d'urine seches dans les toilettes, une belle tv avec 180 chaines mais aucunes de fonctionnent, il y a une cuisine mais pas de couvert...

Partner

10/10

Exceptional

03 Jul 2022

Anja

Doucheputje liep niet goed door

Leisure Family

8/10

Excellent

08 Jan 2020

Verified traveler

Mooie ligging maar geen simphatiek communicatie arrogant

Pet

6/10

Pleasant

15 Oct 2019

Lene

Stedet er placeret meget centralt, både i forhold til bahegård og byens seværdigheder. Der er dog meget lydt, så vi blev generet af larm fra naboer. Der er ingen vinduer i soveværelse, hvilket gør rummet mørkt og indelukket. Der var rigtig god plads, men manglede knager eller skab til tøj.

Friends_and_family Family

6/10

Pleasant

27 Sep 2019

Carla

Servizi spartani

Molto spartano. Alla mattina presto,l'ascensore non funziona e le scale sono rovinate,pericolose.nessuna indicazione per il check out. Rapporto quslita/prezzo: scarso!

2/10

Poor

07 Aug 2019

Verified traveler

Ikke bestill her. Helsefarlig

Dette er det verste hotelloppholdet vi har hatt. Elendig renhold, støv, muggsopp og blodrester på vegger. Skulle bo der i 4 netter, men dro fra hotellet etter første natt. Helt uakseptabelt. STYR UNNA dette hotellet.

Friends

6/10

Pleasant

27 May 2019

Verified traveler

slechte staat van onderhoud. Schimmel op de muren. Afvoer liep niet goed weg, waardoor het af en toe stonk.
We hebben het desondanks wel naar onze zin gehad.

Leisure Friends

4/10

Poor

12 May 2019

Turista

The apartment was near to the centre of the city, in a quiete zone; apartment, bathroom and towels were dirty, not in hygienic conditions; nobody answered to 2 email sent to ask for clean towels

Friends_and_family Family

6/10

Pleasant

08 May 2019

Verified traveler

Type de logement fonctionnel et bien rénové. Toutefois à l'arrivée, la toilette était plein d'urine ce qui ne m'a pas mis en confiance dès le départ. Autrement, l'appartement était relativement propre.

Business Self

2/10

Poor

23 Apr 2019

Verified traveler

Gedateerd, niet schoon, vies. Heel gevaarlijke trap naar boven, leuning en rekje is hartstikke los. Hekje van bovenverdieping wiebelde ook. Te laag plafond voor de verdieping.

De locatie van het appartement is top! Je zit direct aan de winkelstraat, het centrum. Manier van inchecken en uitchecken was ook goed geregeld.

Wat mij vooral opvalt na al slechte reviews dat er nog niet iets is aan veranderd door de eigenaar zelf.

De prijs is veel te duur.

Leisure Family

4/10

Poor

10 Apr 2019

Verified traveler

Kamer was netjes en voor 1 nachtje voldoende. Bij aankomst werkte de lift niet. De verlichting in de gang is niet fel genoeg, de trap is echt gevaarlijk. Ik begrijp dat er een autmatische licht regeling is op de kamers, maar als het licht in de woonkamer 's morgens uitging, ging ze niet meer aan.Bed was heel oncomfortabel.

Business Self

10/10

Exceptional

01 Apr 2019

Verified traveler

Thank you very much for this stay, the location was perfect, the room very clean and comfortable.

8/10

Excellent

23 Feb 2019

Verified traveler

Emplacement, clarté, qualité/prix.
Indépendant, situé en plein centre-ville piétonnier.

Friends_and_family Partner

4/10

Poor

29 Jan 2019

Verified traveler

Situation centrale(pres du centre) pas de parking parking payant, baignoir delabrée, pas de lumiere en cuisine, oreiller sale, ...

Friends_and_family Friends

6/10

Pleasant

19 Dec 2018

Verified traveler

Tolle Innenstadtlage. Schönes Zimmer. Passende Ausstattung. Gutes Bett.
Mängel in der Dusche (Defekte und Schimmelbefall).

6/10

Pleasant

19 Dec 2018

Helmut

Geht so

Laut, schmutzig, schlechter gesamtzustand

Partner

10/10

Exceptional

19 Aug 2018

CHAHRA

Séjour très confortable

Tout s'est bien passé tout était dans un état impeccable séjour parfait le seul inconvénient la plaque électrique ne fonctionne pas uniquement le micro-ondes et une bouilloire qui fonctionne.

Family

6/10

Pleasant

24 Jun 2018

Verified traveler

古いアパート

部屋はかなり広々して、リビングもゆったりしてる。ロフトがあるが、ただの空間なので、普通に泊まるだけなら使い道が無い。部屋の中が微妙にカビ臭い。トイレは猛烈に臭い。食器や鍋は、使う前に必ず洗う必要あり。換気扇回しても部屋に臭いが籠るのは何故だろう？あと、ランドリー設備ありとなっているが見つからなかった。

8/10

Excellent

05 May 2018

Verified traveler

Ruim appartement op prima plek

Dit appartement is ruim en is goed gelegen tussen het station en hat stadscentrum in. Het inchecken met een code werkt prima. De inrichting van het appartement is net niet optimaal. Met het slimmer neerzetten van de meubels en het een keer goed controleren van de keuken en de keukeninventaris zou met weinig moeite een beter eindresultaat geboekt kunnen worden. Dw keukenkraan was versleten en door een knullige opstelling van het bed is het instappen in bed lastig en is het leeslicht bij de voeten te vinden. De inventaris van de keuken was duidelijk al lang niet meer gecontroleerd.

10/10

Exceptional

13 Mar 2018

Jan

Prettig appartement op de hardheid van de matrassen na!
De afzuigkap was vies

Verder prima appartement

Partner